The Red-Carpet Service Kick-Start Coaching Program aims to improve customer service through employee engagement. It offers a structured four-step process to help organizations enhance their customer experience and drive repeat business and referrals. The program is currently available at a special rate for the first ten companies that sign up.

1. Red-Carpet Service Kick-Start Coaching Program
Does this Sound Familiar?

2. Delivering a good customer experience is
important to you but you just can’t get your
employees consistently excited about
improving their level of service.

3. You’ve launched several initiatives related to
customer service and employee
engagement – which later became known as
the “flavor of the year.”

4. Your organization delivers good customer
service but you would like the repeat
business and referrals that come from
AMAZING customer service.

5. You understand that your customer service
is only as good as your least engaged
employee…and that worries you a bit.

6. Are you Ready?
If you are ready to engage your team in delivering
extraordinary customer service
And
Ready to commit to gaining repeat customers and
referrals because of that service

7. Then the Red-
Carpet Results
Kick Start
Coaching Program
is for You.

8. Let Us Help You
Donna Cutting, CSP is the author
of “The Celebrity Experience:
Insider Secrets to Delivering Red-
Carpet Customer Experience”
and the President and CEO of
Red-Carpet Learning Systems.

9. What our Clients Say…
“Red-Carpet Customer Service is a fun
and interactive training that has re-
energized our workforce to raise the level
of customer experience at our properties.”
~ Cori Whitacre, VP of Organizational
Development, Penn National Gaming

10. “We saw immediate results of staff
going out of their way for our
customers.”
~ Sam Carrillo, Executive Director
The Stratford

11. “Donna Cutting is by far the very best
customer service expert I know. I
consider her book to be the BIBLE on
customer experience.”
~ Traci Bild, Founder & President,
Bild & Company

12. Donna has put together
a coaching program
designed to help your
team leverage the link
between Service and
Sales.
When you roll out the red-carpet for your
customers…they’ll come back again and again
and bring friends. ~ Donna Cutting, CSP

13. The 4 Step Process
• Assessment – Where you are now.
• Action Planning – Where you want to go and how you’re going to
get there.
• Awareness – The skills & knowledge you need to achieve your
vision.
• Application – The support & accountability you need to stay
focused & reach your goal.

14. Introducing the Red-Carpet Coaching Package
We’re looking for 10
Companies/Organizations who want
increased team engagement and improved
customer service.

15. Good News
Here’s the GREAT news….because this
specific program is new to the marketplace
we’re offering an unbelievable special rate
for the first TEN companies or organizations
who sign up.
ONLY the first 10 companies will get this
special rate!!!

16. Call Us Today!!!
Want more detailed information?
Call us Today at 800-519-0434 or Email
Donna at Donna@DonnaCutting.com.