2. Page 1
Information
• Create
• Capture
• Add value, or repurpose
• Publish – private and public
• Save securely & highly available
• Browse and search
3. Page 2
Paper Disadvantages
• Space requirements
• Expensive to move volumes – $
• Expensive to move sheets – time
• Can’t be accessed remotely
• Unsearchable
4. Page 3
Paperless Initiatives
• Faster billing, better collections
• Streamline administrative workflow
• Recover space from file cabinets
• Timing:
– Large remodel project
– Business is physically moving
5. Page 4
The Paperless Project
• The Plan
• The Process
• The Policy
• Hardware and Software Tools
• Business Process Management
• Training
• Costs
6. Page 5
The Plan
• Begin with the end in mind
• Clear and concise, state objectives
• Establish phases and measurements
• Set due dates
• Assign responsibilities
• Printed on one page and laminated
7. Page 6
The Process
• Stop printing & copying. No new file cabinets
– Inventory processes
– Minimal business disruption
• Scan new paper. Always use optical
character recognition (OCR)
• Hardware and software training
• Decision to back-scan or not
• Browsing, searching, remote access
8. Page 7
The Policy
• Starts at the top
• Build consensus
• Training
• Hold people accountable
• Use paper, don’t save it
• Retention limits same as paper
• Consistent metadata – tags
12. Page 11
Storage - Hardware
• File servers – virtual, SATA drives
• High availability
– Equalogic synchronized boxes
• Backup
– DataDomain
– Disk to Disk (no tape)
– Cloud synchronization
13. Page 12
Storage - Software
Document management system
• Record retention policy
• Better searching
• File can be in 2 “places” at once
• Consistent metadata – tags
• Remote access
17. Page 16
Adobe Acrobat
• Created – “Print to Acrobat”
• Scanner format (OCR)
• Bookmarks
• Annotations
• Page management
• Security – password to open not edit