Learning Objective: Discover the upcoming trends of information technology This seminar looks at technology trends that should be on your radar. As a technology professional, staying on top of trends is crucial. Join us as our expert panelists discuss the upcoming trends and game-changing technologies of the future. At the end of this seminar, participants will: a. Learn how to identify the areas where technology changes are likely. b. Identify resources to use to keep abreast of technology changes in their industry. c. Learn how to analyze trends for opportunities to grow their careers.

1. The Next Big Thing in Technology:
What innovations will have the biggest impact
on our society?
Friday, October 6, 2017
2:30pm – 4:00pm
COBO Room 250 B
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2. The Next Big Thing in Technology
What innovations will have the biggest impact on our society?
This seminar looks at technology trends that should be on your
radar. As a technology professional, staying on top of trends is
crucial. Join us as our expert panelists discuss
the upcoming trends and game-changing
technologies of the future.
At the end of this seminar, participants will:
a. Learn how to identify the areas where technology changes are
likely.
b. Identify resources to use to keep abreast of technology changes in
their industry.
c. Learn how to analyze trends for opportunities to grow their careers.
2

3. Presenting Panelist
Denise Evans
Vice President, Women &
Diversity Marketing
IBM Corporation
Panelist
Paulette Nassiff
Senior Systems Engineer
Lockheed Martin Corporation
Panelist
Petula Brown
TIS Project Manager
Trinity Health
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4. 2017 Tech Trend Report
1. Artificial Intelligence comes of age
2. Mass adoption of bots and virtual agents by major brands
3. Cognitive computing set to accelerate
4. Shortage of data scientists and analysts driven by big data boom
5. More innovation than ever before
4
by Future Today Institute, January 2017
https://futuretodayinstitute.com/2017-tech-trends/

5. Note: This report is based on internal IBM analysis and is not meant to be a statement of direction by IBM nor is IBM committing to any particular technology or solution.
A new cloud-based cognitive platform emerges
Bill Chamberlin, Distinguished Market Intelligence Professional, MD&I HorizonWatch
whchamb@us.ibm.com
February 15, 2017
Tech Trends to Watch in 2017

6. The current IT Platform (2017) is comprised
of the following enabling technologies and
capabilities
6
1. Cloud Computing
2. AI/Cognitive Computing
3. (Modern) System Infrastructure
4. Mobile Devices
5. Internet of Things (IoT)
6. Security
7. Big Data Platforms & Tools
8. Analytic Solutions
9. Collaboration Platforms & Tools
19Feb2017 Tech Trends to Watch in 2017 (External Version)

7. A whole new set of trends will branch out
from this cognitive platform
7
Some Examples….
1. Conversational Services & Chatbots
2. Blockchain
3. Robotic Process Automation (RPA)
4. Service Robots
5. Industrial Robotics
6. Robotic Logistics
7. Drones
8. Driverless Vehicles
9. Enterprise Wearables
10. Augmented Reality
11. Virtual Reality
12. Fog (Edge) Computing
13. Quantum Computing
14. Affective Computing
15. Swarm Computing
19Feb2017 Tech Trends to Watch in 2017 (External Version)

8. The new IT platform will enable the 4th wave
of economic revolution
8
1st 2nd 3rd 4th
Key
Technologies
Steam Engine Combustion Engine,
Electricity
Computers, Internet Cloud, AI, Quantum
Computing, Nanotechnology,
Blockchain
Key Resource Coal / Iron Steel / Oil Silicon / Internet Sensors, Data, Renewables,
Next-Gen Nuclear
Manufacturing Machinery, Tooling,
Interchangeable parts
Assembly Line Just in Time, Programmable
machines
Intelligent Automation, Robots,
Robotics
Transportation Trains, Canals, Ships Bikes, Cars, Buses,
Planes
Commercial, Infrastructure,
Electrification
On demand, Swarming
Communication Telegraph /
Newspapers
Phone, Radio, Printed
Ads
TV, Screens, Internet,
SmartPhone, Wireless, Social
Cryptography, AR/VR,
Holographic, Photonics
Financial
Services
Paper Money, Stock
Exchanges
Checks Credit, Funds, Credit Cards,
online payments
Blockchain, Digital Currency
Healthcare Traditional / Medical
Classification
Organic Chemistry,
Microbiology
Drug Development, Molecular,
DNA
Life enhancement & extension,
Bio-Printing
Food Crops, Ranches Machinery, Fertilizers,
Irrigation
Science, Chemistry,
Corporations
3D Printed, Plant based
Clothing Cotton, Power Loom Synthetics Large Retailers Custom, 3D Printed
Companies /
Sectors
Banks, Railways Ford, GM, US Steel,
GE, Chrysler, Standard
Oil, Amoco, CBS, AT&T
Alphabet, Amazon, Apple,
Comcast, Cisco, Facebook,
IBM, Intel, Microsoft, Samsung
?? ?? ??
Source: Morgan Stanley: Technology: Disruptions and productivity growth in the next decade of the digital
revolution, IBM HorizonWatch
19Feb2017 Tech Trends to Watch in 2017 (External Version)

9. 9
The future of manufacturing is intelligent
automation
Industrial Intelligent Automation will be
enabled by IoT, Cognitive/AI, Analytics,
Intelligent Machines and Assembly Lines,
Robots and Robotics, Edge (Fog) Computing
and Swarming Technology
19Feb2017 Tech Trends to Watch in 2017 (External Version)

10. We are seeing an increased number of robots
designed for industry specific applications
Robonaut (NASA)Kompaï (elder care)
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Molly (Kitchen)
Tech Trends to Watch in 2017 (External Version)
Connie (Concierge)

11. We are seeing an increased number of robots
designed for industry specific applications, continued
Fetch (warehouse)
11
Pepper (emotion
detection / advisor)
Baxter (repetitive tasks)
Tech Trends to Watch in 2017 (External Version)

12. We are seeing an increased number of robots
designed for industry specific applications, continued
Tug (Hospitals)Botlr (Hotel supplies)
12
Tally (Retail) LoweBot (Retail)
Tech Trends to Watch in 2017 (External Version)

13. The future of farming involves robots and drones
Hortibot (weeding)
Bonirob
(weeding & fertilizing)
LettuceBot (thinning)
Precision Farming
Yamaha RMAX (Fertilizing)
Image sources: see speaker notes
13 19Feb2017 Tech Trends to Watch in 2017 (External Version)

14. Watson at Work: Wine
https://www.youtube.com/watch?v=7dSPP5hDs10

15. 15
Technologies such as IoT, Cognitive/AI, analytics, advanced vehicle communications, edge
(fog) computing and swarming technology, will enable driverless on-demand vehicles…
virtually eliminating accidents, reducing congestion and pollution, while increasing
productivity.
Source: US Department of Transportation
Intelligent Automated Transportation Systems
19Feb2017 Tech Trends to Watch in 2017 (External Version)

16. Driverless cars get all the press but think about all
the other autonomous vehicles that are coming…
Semi’s Construction Equipment
Cargo Ships
Cargo Planes
TrainsDelivery vehicles
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19Feb2017 Tech Trends to Watch in 2017 (External Version)

17. 17
Enabling technologies will
include IoT, AI, Cloud, Fog
Computing, Swarming
Technology, Quantum
Computing technology.
Companies to watch:
• Uber
• Airbus
• Kitty Hawk / Zee.Aero
• Joby Aviation
• Urban Aeronautics
• Lilium Aviation
• AeroMobile
• Volocopter
Image by: Chris J Magdalenski
The future of air transportation will be autonomous
and on demand
19Feb2017 Tech Trends to Watch in 2017 (External Version)

18. We are a global technology and
innovation company headquartered
in Armonk, NY.
We are the largest technology employer
in the world and employ 380,000 IBMers
serving clients in 170 countries.
In 2016, we generated 79.9 billion
revenue.
We invest more than $6 billion a year in
R&D, and just completed our 24th year of
patent leadership.
We live at the intersection of business
and technology and today, we are a
cognitive solutions and cloud platform
company, transforming entire industries.

19. “We are fighting for the
future -- your future. A future
in which the world is
healthier, less wasteful,
more productive and
personalized, more secure
and more just.”
- Ginni Rometty

20. 20
An explosion of
what we can
know
The Third Industrial Revolution is
upon us – an information era where we
begin to scale human knowledge, with
the help of AI systems

21. Data has
transformed every
industry, profession,
and domain
102,000,000
wearables shipped in 2016, growing to
237,000,000 by 2021
21
100,000
new cancer articles published every year
80,000,000
MRIs taken every year, up from 3,000,000
in 1980
2,200,000,000
locations generating hyperlocal weather
forecasts across the globe every 15 minutes
2,581,586
Emails every second
10,000
new software vulnerabilities recorded in 2016, up
30% since 2011
600,000,000
forms of malware - with close to 400k variations
introduced daily
500
hours of video uploaded to YouTube
every minute

22. With Watson you can
harness the power of
augmented intelligence
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Your data + the world’s data
Watson can ingest, cleanse, and comprehend
every data type. Build off your domain
expertise and the largest base of industry
offerings in
the market.
Ingests + tranforms
Apply a powerful suite of Watson services
and APIs to transform your data into valuable
insights. Watson is optimized for robust AI
workloads and lives on the IBM Cloud.
Insights + outcomes
Watson extracts meaning to provide deep
insights and produces powerful outcomes.
Train your AI on what’s important to your
industry gain knowledge and make the most
informed, reasoned decisions.
StructuredUnstructured
Transform
Insights

23. IBM Watson: How it Works
https://www.youtube.com/watch?v=_Xcmh1LQB9I

24. With Watson you can_ Accelerate Research and
Discovery
The IBM Watson platform can process millions of
documents. Connect Watson to your
organization’s most important documents and
empower your employees.
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Detect liabilities and mitigate risk
Watson is able understand regulations and detect
threat-related anomalies, helping protect your
organization from risk in various forms. Ensure
that your business stays up to date and secure at
all times. With Watson, some clients have
reported completing investigations up to 60
times faster than before. (Cog Security)
Recommend with Confidence
By teaching Watson about the parameters that
matter to you, you can always be confident in the
knowledge that you've taken every important
factor into account when making a decision or
recommendation.
Scale expertise and learning
Use Watson to capture all of this invaluable
knowledge and expertise and make it easily
accessible to a much wider segment of your
business. Spend 75% less time searching for
expert knowledge. (Woodside)
Enrich interactions
Train Watson on the most common requests
from your audience to ensure that their needs
are being met rapidly, and that every interaction
they have with your brand is engaging and
meaningful. With Watson, clients have reduce
response time from 38 hours to 6 min, and
increased the number of transactions they can
process by 54%. (Autodesk)
Assess and preempt disruptions
Use Watson to constantly monitor the condition
of your equipment and alert you immediately of
any issues that could lead to bigger, more
expensive problems down the road.
www.ibm.com/Watson

25. 25
Empathy
Conversation
Vision
Discovery
Speech
Language
Language
Translator
Personality
Insights
Natural
Language
Understanding
Tone
Analyzer
Discovery
News
Speech
to Text
Natural
Language
Classifier
Conversation
Service
Text
to Speech
Visual
Recognition
Discovery
Service
How Watson sees, hears,
speaks, feels, translates, finds
Watson services
Retrieve
and Rank
Knowledge
Studio
Virtual Agent

26. The Future of Work will involve a partnership
between humans and cognitive systems technology
Cognitive Systems will excel at
 Locating Knowledge
 Pattern Identification
 Natural Language
 Machine Learning
 Eliminating Bias / Emotion
 Endless Capacity
Humans will excel at
 Common Sense
 Morals
 Imagination
 Compassion
 Abstraction
 Dilemmas
 Dreaming
 Creativity
 Generalization
 Judgement
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19Feb2017 Tech Trends to Watch in 2017 (External Version)

27. Watson at Work: Engineering
https://www.youtube.com/watch?v=QE70SNyyY9g

28. Watson at Work: Security
https://www.youtube.com/watch?v=PMC77s5wZJw

29. Explore Watson at Work: Airline Maintenance
https://www.youtube.com/watch?v=u2n_2JxO-aI

30. Explore Watson at Work: Healthcare
https://www.youtube.com/watch?v=Pw-cwjQFHWY

31. The future (2040-50) IT platform will be very fast
and optimized for distributed cloud-based
cognitive apps
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Characteristics:
• Distributed / Edge Computing
• Secure
• Data as an Asset
• Blockchain
• Analytics
• Cognitive
• UX by Design
• Very Fast  Zettascale computing (1021)?
19Feb2017 Tech Trends to Watch in 2017 (External Version)

32. Let’s look at the some trends happening
around the cognitive era platform, continued
in ‘backup charts’
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• Security
• System Infrastructure
• Cloud Computing
• AI/Cognitive Computing
• Mobile Devices
• Internet of Things
• Analytics
19Feb2017 Tech Trends to Watch in 2017 (External Version)

33. More Insights on Technology Trends Available from IBM
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Other slide decks in this 2017 Trend Report series will be posted to
Slideshare
You are also invited to check out the following IBM websites and
resources
 IBM Institute for Business Value
 IBM Research and Research News and 5 in 5
 IBM’s THINK blog
 IBM Think Academy on YouTube
19Feb2017 Tech Trends to Watch in 2017 (External Version)
2017 Tech Trend Report, by Future Today Institute
https://futuretodayinstitute.com/2017-tech-trends/

34. Lockheed Martin at a glance

35. Augmented Reality at Lockheed Martin
 Video: Augmented Reality

36. Innovation at Lockheed Martin
 Video: Autonomous Vehicles

37. Primer: Trinity Health
 Serves communities in 22 states with 93 hospitals, and 120 continuing care
locations that provide nearly 2.5 million visits annually.
 Annual operating revenues of $16.3 billion and assets of $23.4 billion; returns
almost $1 billion to its communities annually in the form of charity care and
other community benefit programs.
 Employs more than 131,000 colleagues, including 7,500 employed physicians
and clinicians.
 Mission: We, Trinity Health, serve together in the spirit of the Gospel as a
compassionate and transforming healing presence within our communities.

38. The Challenges
 Population shifts: Age, culture, geography
 Operational requirements: Government, insurers, patients
 Technology adoption: Innovation, integration, information

39. Technology Solutions
 da Vinci Robotic Surgery: Alternative to traditional surgery using minimally
invasive approach leveraging three-dimensional high-definition views and
miniaturized wristed instruments
 Glass Enterprise: Through a pilot program Trinity Health is linking primary
care physicians in offices to secondary caregivers providing care in patient’s
homes. The program leverages tablet-free virtual technologies and high-
quality video transmission.
 Intelligent Care System: The award-winning Intelligent Care System at St.
Joseph Mercy Oakland is a pilot program that incorporated technology
solutions that improve patient care and safety into the design of a patient
tower, paving the way for improvements in clinical outcomes and efficiencies.

40. Glass Enterprise at Loyola University
Medical Center

41. Intelligent Care System at St. Joseph
Mercy Oakland (YouTube video)
https://www.youtube.com/watch?v=n-cQR0iZjwU

42. Impact Assessment: Glass Enterprise
 Combines home visits by caregivers with the innovative internet capabilities
 Tablet/camera-free telehealth approach that enables providers to interact
with patients at home using the Alphabet.x Glass EE (Enterprise Edition) and
video telemedicine technologies
 Wearable technology allows caregivers to maintain eye contact and have a
traditional conversation without technology (tablet, laptop) being a
distraction
 Colleague impact: simulations in early stages, substantive training
expectation

43. Impact Assessment: Intelligent Care
System
 Designed to reduce avoidable risks to patient care such as hospital-acquired
infections, falls, and to improve patient satisfaction through improved
communication and more efficient service and care
 Technologies are integrated with each other and the hospital's electronic
health record
 Solution has resulted in the reduction in falls, increased hand hygiene
compliance and increased patient satisfaction scores
 Colleague impact: staff assignment system, process changes

44. Presenting Panelist
Denise Evans
Vice President, Women
& Diversity Marketing
IBM Corporation
Panelist
Paulette Nassiff
Senior Systems Engineer
Lockheed Martin Corporation
Panelist
Petula Brown
TIS Project Manager
Trinity Health
Your Questions?
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