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MAKE SOME NOISE!
#ProductTank
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TONIGHT’S EVENT SPONSORED BY
Thanks, Shopify!
Jonathan Laroque
Director of Product, Slice Labs
Jobs to be Done: A Primer
Benoît des Ligneris, Ph. D.
Sr. Product Manager, Shopify
MoSCoW Prioritization Method
Jeremy Biffis
Technical Manager, TripAdvisor
Objectives and Key Results at TripAdvisor
TONIGHT’S PRODUCTTANK SPEAKERS
MoSCoW Prioritization
Method
Benoît des Ligneris, Ph. D.
Sr. Product Manager, Shopify
#ProductTankOttawa
MoSCOW
Prioritization Method
How to create better and faster team and
stakeholder alignment
Benoît des Ligneris, Ph. D.
Senior PM @Shopify
Why prioritize?
● Lack of trust
● Passive-aggressive
● Inefficient & unclear
● No healthy conflict
● Low risk-taking
● Low commitment
● No personal
responsibility or
accountability
● Unclear agreements
Unaligned team(s):
● Trust
● Open
● Efficient
● Healthy conflict
● High risk-taking
● High commitment
● Personal responsibility
and accountability
● Clear agreements
Aligned team(s):
1. Communicate to stakeholders
2. Communicate to the organization
3. How to say no with empathy
Three additional key benefits
Which method to choose?
Multiple possibilities
Narrow Scope
Broad Scope
Complex Simple
Scorecard
(RICE…)
Why, Who
What, How
MoSCoW
MoSCoW
MoSCoW
● Required for the release to have the expected outcomes
● Skeleton
● Proven value
● Vital element
● Prerequisite
MUST is also an acronym for Minimal Usable SubseT.
Must-Have
● Impact
● Not indispensable
● Good candidate for the next dev cycle
Should-Have
● Desirable
● Lack of data / certainty ?
● Missing dependencies (have to wait)
Could-Have
● Not in this release/cycle
● Document the “No” as … “Not Yet”
● Focus on the current cycle
Won’t-Have
How to run a MoSCoW
meeting?
1. Review the existing document (brief, press-release, etc.)
2. Invite the team:
a. core-team members
b. passionate stakeholders
c. subject experts
3. Book 1h
4. Decide on an approach
Preparation
Weak
alignment
Strong
alignment
Tips & Tricks
Conclusion
1. 10 minutes before the end: the quadrant walk-through
2. If not complete:
a. Book another meeting
b. Re-start with all the agreed upon decisions and
check if everyone is still OK
c. Continue the process
Tips & Tricks
● [ ] Todo (agreed upon by the team and in the Must-Have quadrant)
● - Team is aligned and this requirement is in the correct quadrant
● ? To be discussed (not agreed upon but captured during discussions or any
social interaction)
● 🐽 Team disagreement / May need further discussions or stakeholder
input
● ☑ Done — This requirement has shipped
Keep the document live and
up to date
Google
doc /
template
1. Simple to use prioritization method
2. Perfect for pre-scoped products/features
3. Visual representation of the decisions on one page
4. Keep it live & start a new prioritization session once your
Must-Have are 80% done
Reference: How to run a MoSCoW prioritization session
Conclusion

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The MoSCoW Prioritization Framework

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  • 4. TONIGHT’S EVENT SPONSORED BY Thanks, Shopify!
  • 5. Jonathan Laroque Director of Product, Slice Labs Jobs to be Done: A Primer Benoît des Ligneris, Ph. D. Sr. Product Manager, Shopify MoSCoW Prioritization Method Jeremy Biffis Technical Manager, TripAdvisor Objectives and Key Results at TripAdvisor TONIGHT’S PRODUCTTANK SPEAKERS
  • 6. MoSCoW Prioritization Method Benoît des Ligneris, Ph. D. Sr. Product Manager, Shopify #ProductTankOttawa
  • 7. MoSCOW Prioritization Method How to create better and faster team and stakeholder alignment Benoît des Ligneris, Ph. D. Senior PM @Shopify
  • 9. ● Lack of trust ● Passive-aggressive ● Inefficient & unclear ● No healthy conflict ● Low risk-taking ● Low commitment ● No personal responsibility or accountability ● Unclear agreements Unaligned team(s):
  • 10. ● Trust ● Open ● Efficient ● Healthy conflict ● High risk-taking ● High commitment ● Personal responsibility and accountability ● Clear agreements Aligned team(s):
  • 11. 1. Communicate to stakeholders 2. Communicate to the organization 3. How to say no with empathy Three additional key benefits
  • 12. Which method to choose?
  • 13. Multiple possibilities Narrow Scope Broad Scope Complex Simple Scorecard (RICE…) Why, Who What, How MoSCoW
  • 16. ● Required for the release to have the expected outcomes ● Skeleton ● Proven value ● Vital element ● Prerequisite MUST is also an acronym for Minimal Usable SubseT. Must-Have
  • 17. ● Impact ● Not indispensable ● Good candidate for the next dev cycle Should-Have
  • 18. ● Desirable ● Lack of data / certainty ? ● Missing dependencies (have to wait) Could-Have
  • 19. ● Not in this release/cycle ● Document the “No” as … “Not Yet” ● Focus on the current cycle Won’t-Have
  • 20. How to run a MoSCoW meeting?
  • 21. 1. Review the existing document (brief, press-release, etc.) 2. Invite the team: a. core-team members b. passionate stakeholders c. subject experts 3. Book 1h 4. Decide on an approach Preparation
  • 25. 1. 10 minutes before the end: the quadrant walk-through 2. If not complete: a. Book another meeting b. Re-start with all the agreed upon decisions and check if everyone is still OK c. Continue the process Tips & Tricks
  • 26. ● [ ] Todo (agreed upon by the team and in the Must-Have quadrant) ● - Team is aligned and this requirement is in the correct quadrant ● ? To be discussed (not agreed upon but captured during discussions or any social interaction) ● 🐽 Team disagreement / May need further discussions or stakeholder input ● ☑ Done — This requirement has shipped Keep the document live and up to date
  • 28. 1. Simple to use prioritization method 2. Perfect for pre-scoped products/features 3. Visual representation of the decisions on one page 4. Keep it live & start a new prioritization session once your Must-Have are 80% done Reference: How to run a MoSCoW prioritization session Conclusion