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The Missing Piece of
Conversion Rate
Optimization
International Ecommerce Day - May 2017
CREATIVE THIRST
CRO - On Page Optimization
● Above the fold
● Reduce friction
● Create urgency
● Use a Contrasting Color for Your Call-to-action (CTA)
Button
● Reduce Form Fields
● Add Testimonials and reviews
● Add trust badges and security seals
CRO - On Page Optimization
● If we reduce the form fields…
● If we add trust badges and security seals..
● If we reduce friction…
● If we create urgency…
● If we add testimonials…
● If we move this above the fold…
CRO
Market Insight
Awareness
Sophistication
Marketplace
Marketplace Awareness
How “well known” your product, benefit
or problem is in the marketplace.
1. The Product
2. The Benefit
3. The Problem
3 Key Questions
● Completely Unaware
● Problem Aware
● Solution Aware
● Product Aware
● Most Aware
Marketplace Sophistication
How many times has your prospect (or the market)
heard the promise before, from other competitors?
Stage 1
Promise / Benefit
Stage 2
Expand on the
Promise/Benefit
Stage 3
Expand the Offer Using a
Unique Mechanism
Unique Mechanism
The Unique Mechanism can be:
● A particular part of manufacturing process, or sourcing
of a raw ingredient. (i.e. plant based vs. animal based.)
● An ingredient or combination of ingredients and how they
interact together.
● The delivery method, i.e the way a supplement gets into
your body.
● A method or philosophy of healing.
Stage 4
Differentiate the Unique
Mechanism + Expand
the Benefit
Stage 5
Identify with the Prospect
Marketplace + CRO
Identify Competitors and Alternatives...
“What product did you buy or
consider buying to help with your
(insert problem) ?”
4 STEP FRAMEWORK: Step 1
Competitor #1 Competitor #2 Competitor #3
What’s the primary
promise?
What’s the Unique
Mechanism?
What’s the stage of
Awareness of the
message?
4 STEP FRAMEWORK: Step 2
Competitor #1 Competitor #2 Competitor #3
What’s the primary
promise?
What’s the Unique
Mechanism?
What’s the stage of
Awareness of the
message?
4 STEP FRAMEWORK: Step 3
4 STEP FRAMEWORK: Step 4
Analyze the gaps
● Problem Aware
● Benefit Aware
HYPOTHESIS FRAMEWORK:
If _____ then _____ If _____
as measured by ______ .
www.CreativeThirst.com
Thank you :)

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