In recent weeks, many of the nation’s companies have undergone significant transformations—changing how employees communicate, interact, and how companies operate.  The stress on every aspect of IT infrastructure has never been greater with millions of employees working from home.   This new reality brings major business and technical challenges to business continuity, productivity, and security postures.  Ntirety’s executive team will host a webinar on April 9th to discuss lessons and strategies for operating through the COVID-19 crisis. Join CEO Emil Sayegh, Chief Information Security Officer Chris Riley, Chief Revenue Officer Kevin Smith, and CFO John Faulkner who will offer insights on IT and Security readiness and preparedness against this pandemic.  Emil, who is also a Forbes contributor, will also recap some of his insights that he has shared on Forbes throughout this pandemic. Join to: Hear how leading organizations are adapting their IT infrastructure, and Security postures to the COVID-19 crisis Gain best practices in crisis communication, IT infrastructure, and Security postures Learn how you can ensure that your company can continue to be productive and secure through this crisis, and in future crisis This webinar is open to the public and not restricted to Ntirety customers and partners.

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The Great Disruption No One
Planned For: COVID-19

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Meet the presenters:
• Emil Sayegh, CEO & President
• Chris Riley, CISO
• Kevin Smith, CRO
• John Faulkner, CFO

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Agenda
COVID-19 Security
Preparedness
Disaster Recovery and
Best Practices
What Businesses Need to
Survive the Downturn
Closing and Questions
COVID-19 Business
Environment
Challenges
Introduction
Emil Sayegh
Emil Sayegh
Chris Riley
Kevin Smith John Faulkner
Emil Sayegh

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How does this end?
How do we stop the virus?
How do we restore public confidence?
What is necessary to restore the economy?
1
2
3
4
Questions On All Of Our Minds
5
6
Are we through the worst of this?
What will be necessary to reopen states?

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Two things we know about crises: they are all
different, and they all end. Hopefully, this will
pass soon with the least possible impact.

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What We Know: COVID-19 Global Economic Impact
• US Senate passes historic $2 trillion rescue
package
• Millions of Americans have filed unemployment
claims
• UK to pay up to 80% of employee wages for
those unable to work due to the pandemic
• European Central Bank to launch €750 billion
stimulus program, following US Federal
Reserve move to cut interest rates to nearly
zero

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Severe Damage To The Economy
“This is a huge, unprecedented, devastating hit,” Janet Yellen, former chair of the Federal Reserve, 4/6/2020
Source: Fox News
Source: Fox News

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COVID-19 Could Affect Economy Through Three Channels
Direct impact on production
Supply chain and market disruption
Financial impact on firms and financial markets
1
2
3

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4 Scenarios We Have To Be Prepared For
The Worst is Over
• Transmission in China has slowed already
• As global number of cases stabilizes, global economy
returns to normal
• Global GDPs take a big hit in Q1 2020 but bounce back
in Q2 after the country opens back up
Year of the Virus
• Although spread in China slows, outbreaks occur on a
rolling basis around world substantially slowing global
growth
• Nimble businesses that manage switching suppliers &
have enough liquidity to survive periods of low sales &
revenue will have a competitive advantage
Global Pandemic
• Economic centers around the world are subject to
Wuhan-style shutdowns. It takes more than a year for
the WHO and CDC to develop a global response
• Global manufacturing declines as businesses can only
operate intermittently
• Global GDP stagnates, international trade falls & global
recession is a possibility
Financial Crisis
• Delayed shipments create financial problems for
companies with heavy debt
• Decline in global equity markets and flight from risk
• Concern about counterparty risk accelerates the
decline and dries up liquidity
• The US economy recovers after a V, U, or W shaped
recession
1 2
3 4

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Light At The End Of The Tunnel
Source: The Guardian
Source: Bloomberg
Source: CNN

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The coronavirus has ignited
what Bloomberg calls the
“world’s largest work-from-
home experiment”
Travel restrictions,
canceled events driving
large online meetings
The security perimeter has
expanded to home offices
Business Has Changed

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Where Is Ntirety In All Of This
Actions taken early
• Contingency plans in place in all DC facilities
• Enhanced cleaning and health safety protocols
• Tightened entry protocols to bare minimum for outsiders
• 1 week of food & water supplies available in DCs in the event of a lock down
• Canceled travel and in person gatherings
• All non-data center employees working from home with ability to function remotely with ample
supply of laptops, VDI technology and security
• Repeated multichannel communication to customers, partners and employees with many articles
published on Forbes and Ntirety blog
• SWOT analysis completed in first days of crisis
• COVID-19 War Room created with daily updates

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Where Is Cloud In All Of This
Cloud is already helping
• Dependable, secure remote work technology: Virtual
Private Networking (VPN) & other cloud-enhanced tools
make remote work possible from nearly any device
anywhere in the world
Cloud can help even more
• Distributed Cloud IT systems in disaster recovery situations
• Cloud-enabled businesses have less personnel in data
centers to check, maintain & monitor their server and
storage installations
• Moving from CAPEX to OPEX with a pay per use component
• Prepare to scale for the recovery
• Implement automation
Source: Forbes; Author: Emil Sayegh

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Questions We Should Also Be Asking Amidst This Crisis
What is your plan to
respond to an IT
emergency
(cyber or uptime)?
Do you have on-
staff IT & security
expertise?
Have you revised
and implemented
new IT security
tools and controls?
Are you in full
compliance with
regulatory
requirements?
Have you aligned IT,
security & business
priorities?

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Agenda
COVID-19 Security
Preparedness
Disaster Recovery and
Best Practices
What Businesses Need to
Survive the Downturn
Closing and Questions
COVID-19 Business
Environment
Challenges
Introduction
Emil Sayegh
Emil Sayegh
Chris Riley
Kevin Smith John Faulkner
Emil Sayegh

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IT Is Hundreds Of Applications And Data Is Everywhere
Web sites
Mobile apps
Blogs
Shopping carts
Forums
CMS
Wikis
Streaming
Big data
Security
Health data
Crypto
CRM
ERP
Email
Webmail
Databases
Tickets
Photo galleries
Accounting
Test dev
Billing
Many more…
And an ever expanding perimeter….

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With Hundreds Of Requirements
PIPEDA

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With Thousands Of Threats
Viruses
Sabotage of data/networks
Ransomware
Data breaches
Data loss
Cyberbullying
Cryptojacking
Manipulating data
Unauthorized access by insiders
Employee abuse
Fake news
Theft of proprietary information
DDOS protection
Intrusion protection Malicious insiders
Account hijacking
Nefarious use
Illegal crypto mining

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Systems, Like People, Can Only Handle So Much Change &
Stress
Attacker Mentality
Companies are
in varied
chaos, some
between DR
and BC
Traffic is
coming from
all over –
WFH
WFH is flooding
your
helpdesk/IT
teams
Communications
are coming from
everywhere
Massive shift in
how data is
accessed
CDC, local gov,
insurance, schools,
CEO, suppliers,
clients, prospects,
store and saviors

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Threat Landscape: Your Home
Isn’t As Safe
Chinese actor APT41 carry out one of the broadest campaigns
by a Chinese cyber espionage actor observed in recent years.
Between January 20 and March 11 observed exploits of Cisco,
Citrix and Zoho.1
Phishing and social-engineering campaigns where COVID-19 is
used as a lure to get people to click
More than 16,000 new Coronavirus-related domains have been
registered since January. More than 2,200 of them are
suspicious and another 93 are being used to serve malware.2
“That’s out of scope.”
- Said no attacker ever
1 Fire Eye, 2020
2 Checkpoint 2020

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- Vivian Greene
Life is not about waiting for the storms to pass...
It's about learning how to dance in the rain.

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Training & Reoccurring Education
• Be diligent & careful - Phishing attack,
browsing online and checking email
• Hover & review links - Double check links
or URLs before clicking
• Confidential information - Credentials,
credit card information, and sensitive data
• Download files – Company resources,
legitimate websites and official website
• How and when to contact IT – 800 number,
email, chat
Asset inventory
Software Patched & Updated
Approved software and versions
Remove end-of-life (EOL) software
Reboot machines

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Leverage Technology
Access control Traffic and data flow Evaluation & gap analysis
• Remote access via Virtual
Private Networks Multi-
Factor Authentication (MFA)
• Password management/
complexity/account lockout
• Mobile device management
or containerization
• Email filtering
• Intrusion Detection or Prevention
Systems (IPS/IDS)
• User behavioral analytics
• Firewall configurations
• Browser privacy and security
settings
• Full encryption management
• Logging and alerting
• Disaster Recovery
• Business continuity
• Pandemic planning/staffing
• Governance policies

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Future State Quick Action
Remediation & Disaster Recovery
• Visibility - log review, attack detection,
incident response and recovery
• Security operations center
• Disaster Recovery/Business Continuity
Address gaps
• Celebrate success
• Find services that include technology
• Update and upgrade
• Buy like you consume
• Revisit plans, policies and procedures

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Agenda
COVID-19 Security
Preparedness
Disaster Recovery and
Best Practices
What Businesses Need to
Survive the Downturn
Closing and Questions
COVID-19 Business
Environment
Challenges
Introduction
Emil Sayegh
Emil Sayegh
Chris Riley
Kevin Smith John Faulkner
Emil Sayegh

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Disaster Recovery And Business Continuity
• Why it matters
• Where are you today
• What to do now
• What to do next
Identify
Analyze
Prioritize
Design &
Deploy
Test &
Drill
Cousins in the continuum

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Why It Matters: The Cost Of Downtime
Cost of Outage Remediation By Industry Per Incident
Source: Zerto DR 101 Ebook

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Why It Matters: Hybrid Cloud Complexity Compounds Risks
The need for speed vs. managing risk
DEDICATED
ON PREMISES
COLOCATION BYoD
HYBRID
Complexity
PRIVATE
PUBLIC
Plan Development CHALLENGES
1. The average enterprise has 6 different
forms of application infrastructure
2. …each of which comes with unique
management systems and tools
3. Up to 70% of IT time is spent in
management/maintenance
4. …which leaves little time for IT to
dedicate to Disaster Recovery and
Business Continuity Planning
5. Threats take many forms and are evolving
in real-time
6. ….Which means DR and BC Planning is a
continual cycle. Last year’s plan likely has
material gaps.
YOU HAVE GAPS

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What To Do Now: Assess Your Hierarchy Of Needs
Business Recovery
Business/Impact Planning
Validation and Testing
Biz
Continuity
IT (Technical Failure) Recovery Procedures
Risk Identification Evaluation
Prudent Data and Functional Protection
Components Meeting Functional Requirements

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What To Do Now: First Line Of Defense Tactics
Business Recovery
Business/Impact Planning
Validation and Testing
Biz
Continuity
IT (Technical Failure) Recovery Procedures
Risk Identification Evaluation
Prudent Data and Functional Protection
Components Meeting Functional Requirements
Defined and assigned refined
roles and functions
Financial impact mitigation
planning
Scenario building business
impact assessments
Bi-annual DR testing
Monitoring / Trending
Back ups, DRaaS, patching
Collocation /
Virtualization
Documented “Run Books”
/ SOPs

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Ntirety Is Here To Help

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Ntirety Managed Services
A comprehensive approach to building resiliency in hybrid infrastructures
 Industry-first Guidance Level Agreement (GLA)
 Actionable, proactive recommendations from GLA
 Tightest SLA’s on market
 IT environments protected 24x7x365
 Self-managed or fully managed solutions

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Full Suite Of Managed Hybrid And Multi-Cloud Services
Ntirety solves the complexities of hybrid cloud management for mission-critical applications
DEVOPS & DATABASE MANAGEMENT
SECURITY & COMPLIANCE
RECOVERY SERVICES
MONITORING INSIGHTS TM
CLOUD OPERATIONS
MANAGED SERVICES CONSULTING
Consumption
Method
Service
Type
Infrastructure
Standard Advanced Premier OnDemand Project-Based
ON & OFF-PREM
RealizedvaluewithNtirety

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Capitalizing On The Lessons We Are Learning
• The current environment will expose
strengths and opportunities
• Creative solutions will be actualized, as they
have been in previous trying times
• There will be much to act upon to drive
resiliency before the next wave or new crisis
• We are here to help guide, deliver and
manage
• Remember to “Build on Stilts”
Rockaway Beach House Post Hurricane Sandy

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Agenda
COVID-19 Security
Preparedness
Disaster Recovery and
Best Practices
What Businesses Need to
Survive the Downturn
Closing and Questions
COVID-19 Business
Environment
Challenges
Introduction
Emil Sayegh
Emil Sayegh
Chris Riley
Kevin Smith John Faulkner
Emil Sayegh

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What Can We Learn From The Last Recession?

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Governmental Response
• Emergency declaration: President Trump declared
a national Emergency on March 13, 2020
• The Stafford Act & Defense Production Act:
expand production & distribution of essential
supplies
• Coordinated action: 25+ specific targeted actions
by Fed, OCC, FDIC, CFTC, SEC, FHFA, & Treasury
• Fed rate cut: Fed funds rate cut to 0-0.25%
• Support for liquidity: Fed asset purchase at $700
billion, increased asset purchases
• Credit flexibility: Push by bank regulators to give
more forbearance on lines of credit to impacted
businesses, push from Congress to allow Fed to
purchase/guarantee troubled assets
• CECL relief: Exclude loans to impacted businesses
from troubled debt restructuring (TDR)
• Disaster funds: Gives federal government access
to $50 billion in disaster funds
• Regulatory changes: Removes some existing
regulatory hurdles & guidelines to facilitate a
faster government response
• Small business loans: Provides small businesses
access to low interest loans
• Student loans: Federal government backed
student loans have their interest frozen
• Strategic Petroleum Reserves (SPR): Federal
government will max out eligible purchases of
the strategic petroleum reserves

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Mitigate
then recover
Take advantage of
government programs
for relief
Focus on what
you do best
(unique value proposition)
What Can Businesses Do

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Agenda
COVID-19 Security
Preparedness
Disaster Recovery and
Best Practices
What Businesses Need to
Survive the Downturn
Closing and Questions
COVID-19 Business
Environment
Challenges
Introduction
Emil Sayegh
Emil Sayegh
Chris Riley
Kevin Smith John Faulkner
Emil Sayegh

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Turbulent Times
Turbulent environments like these often
increase the distance between winners and
losers in the market
• We all may remember times like Y2K, the tech crash in
2001, 9/11 & the 2008 recession
• Uncertain times can severely test (and reveal) the
quality of an organization and its leadership
• Through our actions today, we stand as the difference
between thriving in a crisis or suffering irreparable
damage
• Companies that outpaced the competition are often
defined by the effectiveness of their decisions in times
of crisis

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Plan For The Worst,
But Hope For The Best
• Stay calm but act now
• Protect your employees & community
• Communicate with stakeholders
• Ensure financial resiliency
• Get a crisis management team in place
• Leverage your network
• Work from facts, not rumors
• Stay positive

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NTIRETY IS YOUR PARTNER IN THIS JOURNEY
WE ARE HERE TO HELP EVERY STEP OF THE WAY