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The Governance Framework For Managing Change
This document outlines key elements of a customer service operations model including resources like manpower, money, materials and machines as well as regulatory compliance and governance, risk and compliance processes. Resources such as employees, funding, materials and equipment are necessary to deliver customer service alongside adhering to relevant regulations and maintaining appropriate governance, risk and compliance protocols.
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The Governance Framework For Managing Change
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Editor's Notes
- #2 Guidelines [provides additional guidance] ------------------------------------------------------------- | Process, Procedure, Detailed Task | [estb. Proper Steps To take] ------------------------------------------------------------ Standard [assign quantify] ------------------------------------------------------------ Policy [issues/Scope] --------------------------------------------- Strategy
- #3 Guidelines [provides additional guidance] ------------------------------------------------------------- | Process, Procedure, Detailed Task | [estb. Proper Steps To take] ------------------------------------------------------------ Standard [assign quantify] ------------------------------------------------------------ Policy [issues/Scope] --------------------------------------------- Strategy