From Spa to Wellness discusses the evolution and growth of the global wellness tourism industry over the past 15 years. It traces the origins of wellness spas starting with the first Raison d'Etre spa in 1999 in the Maldives. Since then, over 120 spa projects have been created in 70 countries. Wellness tourism is now a $439 billion global industry, with the Asia-Pacific region generating the most wellness tourism expenditures. The future of the industry is focused on areas like indigenous and unique wellness offerings, prevention, mental wellness, and leveraging technology.
The module "Business Plan" of the Master in Tourism Management of IULM university enables participants to elaborate a team entrepreneurial project based on a strategic and economical analysis, applying tools and methodologies learnt during the Master under the supervision of a tutor. The Business Plan "Wellness Hospitality" (MTM IV edition) aims at understanding the “SPA and wellness” market and the key factors to plan a successful project and define a reference model for wellness management companies. The tutor of the project is Giorgio Bianchi, Sole Director of R&D Hospitality.
The module "Business Plan" of the Master in Tourism Management of IULM university enables participants to elaborate a team entrepreneurial project based on a strategic and economical analysis, applying tools and methodologies learnt during the Master under the supervision of a tutor. The Business Plan "Wellness Hospitality" (MTM IV edition) aims at understanding the “SPA and wellness” market and the key factors to plan a successful project and define a reference model for wellness management companies. The tutor of the project is Giorgio Bianchi, Sole Director of R&D Hospitality.
The Spa industry has observed strong growth and is expected to grow dynamically in the future. The rise in the annual disposable income among individuals coupled with the growing level of health awareness has created strong opportunities for existing and new entrants in this sector.
The report begins with an overview of the industry indicating market size and growth. The various types of spa and the treatments offered have been highlighted. The report marks the major geographical destinations in India and highlights the opportunities available for other industries affiliated to the spa market.
An analysis of the drivers explains factors contributing to the huge potential based on the high profitability, growth in medical tourism, a large consumer base, the existing lifestyle of consumers and government initiative. The key challenges identified include the lack of trained personnel and the lack of standards & accreditation.
The key trends discussed are the growth in medispas, real estate players diversifying into spa and resorts markets, foreign players entering the market, players targeting teens and men. Competition section identifies the major domestic and foreign players in the Indian market including the geographical presence, services offered and business outlook for each player. The report mentions about the new players planning to foray into the market and also covers the other key developments in the industry.
History of taj hotel, introduction, marketing mix of taj hotel product, price, place, promotion, physical evidence, process, people, targeteing of taj hotel, segmentation, and diffrentiation, overview of taj hotel
The loyalty programmes followed by different hotels in the industry. The hotels given here are ITC Hotel, Treebo Hotel, Hyatt Hotel, Taj Hotel and Marriott Hotel.
Wellness Tourism Is Riding Consumer Trends Of Health And WellnessGravity Media
More people today are taking responsibility for their health. When it comes to getting away from the stresses of everyday life, your typical vacation with too much eating, drinking, and disruption from routine isn’t cutting it. People are looking for a true vacation, where they come back feeling less stressed and more well.
Wellness tourism is a $563 billion industry and isn’t slowing down anytime soon. Wellness services are expanding in hotels, airports, and vacation destinations all over the world to cater to a growing number of health-focused travelers. Many of these people are looking for digital detox trips that allow them to fully disconnect and improve their mental and physical health and well-being. With an industry that is growing faster than global tourism, it’s time for brands to take notice.
This presentation was delivered by Diaa El-Masry, Qatar Green Leaders, to a local master hospitality developer in Doha, Qatar. It was aimed at giving the decision makers a clear vision about greening a hospitality asset.
This Presentation deals with medical and wellness tourism. It describes briefly the history , scopes, constraints and potentials of health tourism. Also, it gives an idea about the government initiatives on tourism and the policies that was put forward by the government.
The Spa industry has observed strong growth and is expected to grow dynamically in the future. The rise in the annual disposable income among individuals coupled with the growing level of health awareness has created strong opportunities for existing and new entrants in this sector.
The report begins with an overview of the industry indicating market size and growth. The various types of spa and the treatments offered have been highlighted. The report marks the major geographical destinations in India and highlights the opportunities available for other industries affiliated to the spa market.
An analysis of the drivers explains factors contributing to the huge potential based on the high profitability, growth in medical tourism, a large consumer base, the existing lifestyle of consumers and government initiative. The key challenges identified include the lack of trained personnel and the lack of standards & accreditation.
The key trends discussed are the growth in medispas, real estate players diversifying into spa and resorts markets, foreign players entering the market, players targeting teens and men. Competition section identifies the major domestic and foreign players in the Indian market including the geographical presence, services offered and business outlook for each player. The report mentions about the new players planning to foray into the market and also covers the other key developments in the industry.
History of taj hotel, introduction, marketing mix of taj hotel product, price, place, promotion, physical evidence, process, people, targeteing of taj hotel, segmentation, and diffrentiation, overview of taj hotel
The loyalty programmes followed by different hotels in the industry. The hotels given here are ITC Hotel, Treebo Hotel, Hyatt Hotel, Taj Hotel and Marriott Hotel.
Wellness Tourism Is Riding Consumer Trends Of Health And WellnessGravity Media
More people today are taking responsibility for their health. When it comes to getting away from the stresses of everyday life, your typical vacation with too much eating, drinking, and disruption from routine isn’t cutting it. People are looking for a true vacation, where they come back feeling less stressed and more well.
Wellness tourism is a $563 billion industry and isn’t slowing down anytime soon. Wellness services are expanding in hotels, airports, and vacation destinations all over the world to cater to a growing number of health-focused travelers. Many of these people are looking for digital detox trips that allow them to fully disconnect and improve their mental and physical health and well-being. With an industry that is growing faster than global tourism, it’s time for brands to take notice.
This presentation was delivered by Diaa El-Masry, Qatar Green Leaders, to a local master hospitality developer in Doha, Qatar. It was aimed at giving the decision makers a clear vision about greening a hospitality asset.
This Presentation deals with medical and wellness tourism. It describes briefly the history , scopes, constraints and potentials of health tourism. Also, it gives an idea about the government initiatives on tourism and the policies that was put forward by the government.
This WelDest research report focuses on health and well‐being tourism, destination development, and
destination management and has brought the following results: As for the implications for the
management of wellness and spa hotels, public spa centers, health spa villages, and DMOs, they all should
pay more attention to the many features and elements guests expect when coming to a H&WB
destination. The many things destination managers and their stakeholders have to have in mind when
developing a region/destination under the auspices of health and well‐being refer to challenges on
different management levels, as destination development takes place not only on a company level, but
also on a destination level, and on a political level, with regional or national dimensions when it comes to
things such as environmental protection or health insurance which is asked to pay for medical treatments.
The dichotomy between health and wellness can also be seen in the quantitative part of the stakeholder
interviews. The results reveal a strong emphasis on wellness issues and a weaker emphasis on health
related issues, although the latter ones play an important role, too. The stakeholders did not attach too
much importance to “outdoor and indoor sport”, although active holidays might not necessarily be the
same as “outdoor and indoor sport”. As the consumers attach as much importance to “indoor and
outdoor sport” as to “enjoying natural scenery and nature”, an active holiday in the outdoors is among
the highly demanded activities. Nonetheless, pampering and indulging spa procedures belong to the most
important ones. Furthermore, the stakeholders stress the importance of proper communication among
the players of the destination and the use of regular and personal contacts.
A health and well‐being destination needs to dispose of both nature and skilled staff working in certain
facilities. Hotels with a wide range of spa services are complemented with well‐ maintained nature
offering the opportunity for various activities. Thus, a critical mass must be reached satisfying the clients’
needs in the field of relaxation and healthy activities. Various professions have to work together closely to
provide a seamless chain of services. The destination is to be managed and marketed professionally as a
unit and disposes of a strong brand image.
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The Cherry Blossom season in Hunza starts in the second week of March and extends until the end of April, depending on the altitude. During this enchanting period, tourists from around the globe travel to Hunza Valley to witness its transformation into a vibrant tapestry of white, pink, and green. The valley comes alive with cherry blossoms, creating a picturesque and mesmerizing landscape that captivates all who visit. For the best experience, join Hunza Adventure Tours, the top tour company in Pakistan, and immerse yourself in this breathtaking seasonal spectacle.
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The future of the spa market – from spas to wellness? Anna Bjurstam
1. From Spa to Wel lness
Anna Bjurstam
We lDe s t T u r k u S e p t emb e r 1 7 , 2 0 1 4
2.
3. Enhancing wellness in a
sustainable and profitable
framework, while developing
people to their maximum potential.
4. IT ALL
STARTED
WITH…
Soneva Fushi, Maldives 1999 when
our first Raison d’Etre spa opened. We
drew the spa on a piece of paper, it was built
and we created a sustainable spa with
natural products and ”Low Tech – High
Touch” concept. An instant success, and
guests as well as press loved it.
5. ANOTHER FIVE
MALDIVIAN
SPAS…
Hilton Rangali was in fact the
first over water spa with a glass
floor. Hilton, Komandoo and
Soneva Fushi constituted the first
three Raison d’Etre Spas in the
Maldives.
Our four star brand – Etoile
was launched at, Meerufenfushi,
Velavaru and Kuredu Island.
9. ANOTHER 120 PROJECTS
IN 70 DIFFERENT
COUNTRIES
Four Seasons Doha
Atlantis the Palm Dubai
Capella Auriga Spa Singapore
Taj Jiva Wellington Mews Club Mumbai
One&Only St. Geran Mauritius
Orient Express Nazarenas Peru
Cascades Spa Egypt
LivNordic spa Stockholm
The Seari India
Kempinski the Spa Bangkok
Amangani USA
Four Seasons Bosphorous Turkey
Anassa Cyprus
AAAAnnnndddd mmmmaaaannnnyyyy mmmmoooorrrreeee…........
10. Six Senses Spa locations
Six Senses Spa at Six Senses Properties
Six Senses Yao Noi, Thailand
Six Senses Samui, Thailand
Six Senses Ninh Van Bay, Vietnam
Six Senses Con Dao, Vietnam
Six Senses Zighy Bay, Oman
Six Senses Laamu, Maldives
Six Senses Qing Cheng Mountain, China (Opening April 2014)
Six Senses Megeve, France (Opening November 2014)
Six Senses Bhutan (Opening 2015)
Six Senses St. Lucia (Opening 2015)
Six Senses Tunisia (Opening 2015)
Six Senses Spa at Evason Properties
Evason Ana Mandara - Nha Trang, Vietnam
Evason Ma’in Hot Springs, Jordan
11.
12. Our Partnered Six Senses Spas
Soneva Fushi, Maldives
Soneva Kiri, Thailand
Hotel Arts Barcelona, Spain
Penha Longa Hotel, Spa & Golf Resort, Portugal
PuntaCana Resort & Club, Dominican Republic
Porto Elounda Deluxe Resort, Greece
Heritance Kandalama Hotel, Sri Lanka
Aboard The Christina O
Sharq Village & Spa, Doha , Qatar
MGM Grand Macau, China
Etihad Airways Premium Lounge, UAE
InterContinental The Palace Port Ghalib Resort,
Egypt
Etihad Airways Premium Lounge London, UK
Rue de Castiglione Paris, France
Hotel Missoni, Kuwait
Jaypee Greens Golf & Spa Resort, India
The Alpina Gstaad, Switzerland
Pacific Club Bangkok, Thailand
Spas Under Development
Al Bustan Palace Muscat , Oman (opening
2013)
Lodha Pune, India (Evason Spa) (opening 2013)
Almaty, Kazakstan (opening 2013)
Baglioni Hotel Marrakech, Morocco (opening
2014)
World One, India
MGM Cotai, Maccau
Six Senses Spa locations
15. Spa & Wellness
15
The WHO defines wellness…
Wellness is an optimal state of health. It concerns a person’s individual health
physically, mentally, emotionally and spiritually and also their role in society and
fulfilling expectations in their family, community, place of worship, workplace and
environment.
16. Spa & Wellness
(Source – Stanford Research Institute)
A $1.9 Trillion Global Market
Wellness Paradigm
Reactive
Conventional,
Medically-Oriented
Approaches
(to solve problems)
Integrated,
Wellness-Oriented
Approaches
(to improve quality of life)
Proactive
Spa
Complementary & Alternative Medicine
Healthy Eating / Nutrition & Weight Loss
Preventive / Personalized Health
Medical Tourism
Workplace Wellness
Fitness & Mind-Body
Beauty & Anti-Aging
$ 60.3
$ 113.0
$ 276.5
$ 243.0
$ 50.0
Treatment Paradigm
Wellness Tourism $ 106.0
$ 30.7
$ 390.1
$ 679.1
The Wellness Cluster
16
17. The Wellness Lifestyle Industries have expanded by
62% since 2010.
Complementary & Alternative Medicine $187b
Healthy Eating/Nutrition & Weight Loss $574b
Wellness Tourism
Thermal/Mineral Springs
Spa Industry
Preventive/Personalized Health $433b
Fitness & Mind-Body $446b
Beauty & Anti-Aging $1,026b
Workplace Wellness $41b
Wellness Lifestyle Real Estate $100b
Wellness Lifestyle
Products & Services
$2,806 billion
Note: Numbers may not add due to rounding.
19. Growth is led by emerging markets.
$1.7
billion
Europe
$0.8
1b8ill6io%n
134%
$4.7
billion
$18.8
billion
$29.8
billion
$18.3
billion
N. America
Asia-Pacific
Latin America- Africa
Caribbean
Mid.East-N.Africa
35%
86%
62%
65%
% growth in spa industry revenues, 2007-2013.
20. Luxury Hotels WITH Spas Have Clear ADR Advantage
No Spa Has Spa
(Source – STR Global)
300
250
200
150
$61 ADR
Premium
$55 ADR
Premium
Jan 2005 Jan 2006 Jan 2007 Jan 2008 Jan 2009 Jan 2010
Spa & Wellness
20
21. Spa & Wellness
21
Wellness…
•?% of people believe they have the power to
change their own level of wellness
• 86%
•The brands that consumers felt had contributed
the most to wellness – Nike… and ?
•Subway, General Mills, J&J, Nestle and Adidas
Children…
In the UK, US and South Africa,
people believe that it is easier
to achieve wellness without
children whereas in China and
Japan, it is easier to achieve
wellness with children.
22. Spa & Wellness
22
Women…
People are twice as
likely to agree that it
is easier for women
to achieve wellness
than men.
Age…
Globally, the optimal age
to achieve wellness is 34
(although in Turkey it is
23 and in Japan it is 44).
23. THE RISE OF THE WHOLE BEAUTY
Looking + Being beautiful
26. STRENGTH IN BEAUTY
70% being beautiful = getting what they want in life
70% thinks beauty = happiness
27. Spa & Wellness –Wellness Barriers
27
##11
• External factors; economy and environment
• Financial crisis, pollution, the world in general
##22
• Lack of time
##33
• Willpower
• “My number one enemy to my wellness is myself”
##44
• Lost the control over their time
• Stress levels consequently run at a constant high
28. Spa & Wellness –Wellness Heroes
28
##11
• Balanced diet
##22
• Right amount of sleep
##33
• Regular exercise
##44
• Remaining happy and positive
29. Spa & Wellness
29
Other health
care
professionals
PPeerriiooddiiccaallss MMee
GGoovveerrnnmmeenntt DDooccttoorr
Local
Authorities
PPhhaarrmmaacciisstt
30. Spa & Wellness
30
PPssyycchhoollooggiisstt
BBeeaauuttiicciiaann
Specialist
professionals
Friends &
Family
CCoommmmuunniittyy MMee
BBrraannddss
Online
forums
DDooccttoorr
GGooooggllee
Doctor…
66% agree that doctors
should focus more on
prevention as opposed to
curing illnesses.
31. Spa & Wellness
31
Technology…
•40% Feel more in control of their
health as a result of technology
•71% Brazilians will embrace
technology over their instincts when
managing their future wellness
•28% China and Japan also
recognize the fact it makes health
fun
32. Spa & Wellness
•32% would like to remain the same age
forever
•26% would like to erase unpleasant
memories
•18% would insert a microchip to
constantly measure their health
•12% would eliminate their need for
sleep.
32
Future…
But…
•54% of the world’s population believes
that technology will ultimately make us
more well
•But 46% think it will make us sicker.
33. Spa & Wellness
33
Opportunity…
•57% of people wish they had more support in leading a healthy life, especially in the
emerging markets (88% in China and 73% in Brazil).
•Young people want most help: 61% of 18-34s want support versus 44% of 55+.
•Brands are perfectly poised to provide the help and advice that consumers need.
39. Why You Should Care about
Wellness Tourism
1. Huge Marketing Support
2. More Business and Revenue
for Spas
3. More Jobs & Careers
4. Will Lower Health Care Costs
5. It is the Future!
41. Definition of Wellness Tourism:
Travel associated with the pursuit of maintaining or
enhancing one’s personal well-being
Unwell Travel Wellness Travel
Unhealthy & over-eating
Travel stress
Excessive Drinking
Poor sleeping
Disruption of fitness routine
Healthy living
Rejuvenation & relaxation
Meaning & connection
Authentic experiences
Disease prevention & management
Primary Purpose Wellness Traveler:
Wellness is the sole purpose or motivating factor for their trip &
destination choice.
Secondary Purpose Wellness Traveler:
Seek to maintain wellness while taking any type of trip.
42. Global Tourism Industry
$3.2 trillion
Cultural Tourism
$800 billion-$1.1 trillion
Culinary
Tourism
$350-550 billion
Wellness
Tourism
$439 billion
Eco/Sustainabl
e Tourism
$325-480
billion
Sports
Tourism
$250-375
billion
Adventure
Tourism
$115-150
billion
Medical
Tourism
$50-60
billion
Spiritual
Tourism
$37-47
billion
Volun-
Tourism
$10-20
billion
Agri-
Tourism
$60-160
billion
44. $2 250
$2 000
$1 750
$1 500
$1 250
$1 000
$750
$500
$250
$0
Wellness Traveler = High Yield
Average
Tourist
6% of all global trips (500m+)
14% of all expenditures
Primary
Wellness
Tourist
Secondary
Wellness
Tourist
Domestic Average
Tourist
Primary
Wellness
Tourist
Secondary
Wellness
Tourist
International Domestic
45. Where Is Wellness Tourism Taking Place?
Asia-Pacific
$69.4b expenditures
120m
Trips
5m
Trips
Middle East-N. Africa
$5.3b expenditures
32m
Trips
2m
Trips
North America
$181.0b expenditures
163m
Trips
Europe
$158.4b expenditures
203m
Trips
Sub-Saharan Africa
$2.0b expenditures
Legend
Wellness Tourism Arrivals/Trips
Smallest # of Trips
Largest # of Trips
Latin America
$22.4b expenditures
46. Where Will Wellness Tourism Grow Through 2017
United States
Canada
Legend
Number of Wellness
Trips Added, 2012-2017
Less than 0.7 million
0.7 - 1.0 million
1.0 - 3.5 million
3.5 - 5.5 million
5.5 - 8.5 million
8.5 - 46.1 million
Germany
Russia
France
Latin America
Mexico
Chile
Brazil
UAE
S. Africa
North America
Argentina
Uruguay
Europe
Switzerland
Turkey
Austria
Middle East & Africa
Israel
Morocco
Poland
Spain
Hungary
Czech Rep.
Asia
Philippines
Vietnam
Hong Kong
Singapore
Malaysia
Taiwan
N. Zealand
Japan
Thailand
Australia
India
China
S. Korea
$438.6
billion
$678.5
billion
47. Experts Identify 5 Best
Ways Forward
Focus on a unique, indigenous offering
Don’t confuse wellness and medical tourism
Don’t forget the domestic wellness tourist
Package wellness tourism and emphasize the
“feel good” factor
“Eco” message is key to wellness tourists