This document discusses the future of digital retail and emerging technology trends for 2016 according to Deborah Weinswig of The Fung Group. It provides an overview of The Fung Group and its Fung Business Intelligence Centre (FBIC), which conducts research and analysis on markets, supply chains, and emerging technologies. The document then lists and briefly describes 16 top retail technology trends for 2016, including additive technology/intelligent clothing, 3D printing, robotics/artificial intelligence, drone delivery, smart malls, and the Internet of Things.
Today’s retail environment is highly influenced by new digital models which are becoming more mainstream, as consumers enjoy higher internet penetration and seek more convenience and value, as well as choice, personalized offers, and great service.
This presentation demonstrates the most prominent trends in the e-commerce industry. This is an Executive Summary version of the presentation. To view the entire presentation, please contact Carmelon Digital Marketing.
Today’s retail environment is highly influenced by new digital models which are becoming more mainstream, as consumers enjoy higher internet penetration and seek more convenience and value, as well as choice, personalized offers, and great service.
This presentation demonstrates the most prominent trends in the e-commerce industry. This is an Executive Summary version of the presentation. To view the entire presentation, please contact Carmelon Digital Marketing.
This report is an in-depth look at how the global retail industry is impacted by mobile phones and social media. The report includes a variety of case studies and examples of how brands are adapting to the changing times.
eMarketer Webinar: Omnichannel Retail—Seven Trends in 2015eMarketer
Consumers have shattered the barriers between physical and digital shopping, but both ecommerce giants and traditional retailers are struggling to respond with true omnichannel experiences. Topics in this webinar include: Are shoppers losing interest in physical shopping? How are consumers using their phones to shop? What are retailers doing with personalization to help attract shoppers? How will location-based services like beacons change the retail world this year?
Ubiquitous Computing and the In-Store Shopping ExperienceRosetta Marketing
Jonathan Morgan, Experience Director at Rosetta, unpacks "Ubiquitous Computing and the In-Store Shopping Experience" in his presentation to UXPA Cleveland.
Omnichannel is one of the most abused buzzwords in retail. But, in a world of digitally connected consumers, developing and implementing a solid omnichannel strategy is critical to the long-term success of a retail business.
During this webinar featuring Sucharita Mulpuru-Kodali, one of Forrester’s most distinguished analysts, we’ll review the most fundamental considerations of an omnichannel strategy, including:
- Setting realistic goals and expectations for your organization
- Building out a step-by-step plan with manageable phases
- Deploying best practices while managing to a budget
- Leveraging core order management functionality to pull the strategy together
You’ll walk away with valuable insight and practical information that will guide your omnichannel goals and investments.
Retail Site Selection in a World of Digital TransformationPrecisely
The need for intelligent data-driven decisions on site selection has just received a turbo-charge, and the risk profile of making the wrong decision is now increased. Discover the fundamental data, analytical methods and insights needed to locate high-performing sites regardless of the retail industry segment. To optimize doesn’t always mean to grow; it can also mean identifying where to reduce physical investment and drive channel shift strategies. Learn how to make such data-driven retail decisions in the current, complex environment.
The connected shopper. Fallacy fad or reality?Simon Etchells
Does the connected shopper really exist? Is ominchannel a trend or the future?
As the line between physical and digital begins to blur, what is the role, relevance and importance of the various channels in “omni channel”? With examples, case studies and insights I explore what the connected shopper paradigm means for now and the future.
In the 13th edition of the Tech Top 10s, explore 10 innovations in the realm of e-Commerce from all over the globe, as well as the Middle East of course.
Explore how you can shop through social media services such as Instagram and Twitter, by tapping on "likes" and #tagging or leaving "comments".
Also take a look at how one website connects Moroccan artisans with shopper worldwide.
You've probably come across PayPal, but have you ever heard of Arab PayPal? You will after reading this.
And finally, have you ever seen a Bitcoin ATM?
Retailers need to understand how to target customers in the right way and customers need retailers to understand them and offer them something at value all the time. OmniChannel retailing is the ultimate solution for retailer to connect with their customers and provide them with outstanding customized experience.
Join our Social Learning Network:
http://www.openthinking.ae
e-Commerce Facts and Stats 2015 and BeyondEuro IT Group
Euro IT Group teams have delivered dozens of ecommerce platforms. We cover the complete spectrum of ecommerce services from software architecture and development to additional plug ins development, modules extensions, user experience design, testing, maintenance and support, integration with other business systems (eg CRM, ERP, inventory), SEO, marketing, store migration or mobile responsive versions of your ecommerce platform.
Our e-commerce team consists of technical people, business analysts and marketing specialists with hands on experience in tailoring feature rich e-commerce solutions for companies that required modern design, a rich user experience, huge data volumes and integration with additional systems, all this done following the latest industry trends. Our focus is mostly on Magento development.
The 1st ECR Ireland Digital Forum took place in the Old Jameson Distillery, Dublin on 26 Aug 2014.
The objective of the Digital Forum is ...
- Discover what digital initiatives work well
- Develop better digital practices
- Understand future digital trends
- Network
The 1st Forum featured 6 Irish Digital Service Providers who presented the following agenda;
-Who we are & what we do
-What works?
-What's next?
This study shows how these two modes of interaction trigger specific behaviors such as online shopping, and which devices people are using at the various stages of these interactions.
Los Servicios Públicos que sirven a las Ciudades Moderna exigen máximos niveles de disponibilidad, la Venezuela de hoy sufre una crisis sistémica de los servicios públicos
This report is an in-depth look at how the global retail industry is impacted by mobile phones and social media. The report includes a variety of case studies and examples of how brands are adapting to the changing times.
eMarketer Webinar: Omnichannel Retail—Seven Trends in 2015eMarketer
Consumers have shattered the barriers between physical and digital shopping, but both ecommerce giants and traditional retailers are struggling to respond with true omnichannel experiences. Topics in this webinar include: Are shoppers losing interest in physical shopping? How are consumers using their phones to shop? What are retailers doing with personalization to help attract shoppers? How will location-based services like beacons change the retail world this year?
Ubiquitous Computing and the In-Store Shopping ExperienceRosetta Marketing
Jonathan Morgan, Experience Director at Rosetta, unpacks "Ubiquitous Computing and the In-Store Shopping Experience" in his presentation to UXPA Cleveland.
Omnichannel is one of the most abused buzzwords in retail. But, in a world of digitally connected consumers, developing and implementing a solid omnichannel strategy is critical to the long-term success of a retail business.
During this webinar featuring Sucharita Mulpuru-Kodali, one of Forrester’s most distinguished analysts, we’ll review the most fundamental considerations of an omnichannel strategy, including:
- Setting realistic goals and expectations for your organization
- Building out a step-by-step plan with manageable phases
- Deploying best practices while managing to a budget
- Leveraging core order management functionality to pull the strategy together
You’ll walk away with valuable insight and practical information that will guide your omnichannel goals and investments.
Retail Site Selection in a World of Digital TransformationPrecisely
The need for intelligent data-driven decisions on site selection has just received a turbo-charge, and the risk profile of making the wrong decision is now increased. Discover the fundamental data, analytical methods and insights needed to locate high-performing sites regardless of the retail industry segment. To optimize doesn’t always mean to grow; it can also mean identifying where to reduce physical investment and drive channel shift strategies. Learn how to make such data-driven retail decisions in the current, complex environment.
The connected shopper. Fallacy fad or reality?Simon Etchells
Does the connected shopper really exist? Is ominchannel a trend or the future?
As the line between physical and digital begins to blur, what is the role, relevance and importance of the various channels in “omni channel”? With examples, case studies and insights I explore what the connected shopper paradigm means for now and the future.
In the 13th edition of the Tech Top 10s, explore 10 innovations in the realm of e-Commerce from all over the globe, as well as the Middle East of course.
Explore how you can shop through social media services such as Instagram and Twitter, by tapping on "likes" and #tagging or leaving "comments".
Also take a look at how one website connects Moroccan artisans with shopper worldwide.
You've probably come across PayPal, but have you ever heard of Arab PayPal? You will after reading this.
And finally, have you ever seen a Bitcoin ATM?
Retailers need to understand how to target customers in the right way and customers need retailers to understand them and offer them something at value all the time. OmniChannel retailing is the ultimate solution for retailer to connect with their customers and provide them with outstanding customized experience.
Join our Social Learning Network:
http://www.openthinking.ae
e-Commerce Facts and Stats 2015 and BeyondEuro IT Group
Euro IT Group teams have delivered dozens of ecommerce platforms. We cover the complete spectrum of ecommerce services from software architecture and development to additional plug ins development, modules extensions, user experience design, testing, maintenance and support, integration with other business systems (eg CRM, ERP, inventory), SEO, marketing, store migration or mobile responsive versions of your ecommerce platform.
Our e-commerce team consists of technical people, business analysts and marketing specialists with hands on experience in tailoring feature rich e-commerce solutions for companies that required modern design, a rich user experience, huge data volumes and integration with additional systems, all this done following the latest industry trends. Our focus is mostly on Magento development.
The 1st ECR Ireland Digital Forum took place in the Old Jameson Distillery, Dublin on 26 Aug 2014.
The objective of the Digital Forum is ...
- Discover what digital initiatives work well
- Develop better digital practices
- Understand future digital trends
- Network
The 1st Forum featured 6 Irish Digital Service Providers who presented the following agenda;
-Who we are & what we do
-What works?
-What's next?
This study shows how these two modes of interaction trigger specific behaviors such as online shopping, and which devices people are using at the various stages of these interactions.
Los Servicios Públicos que sirven a las Ciudades Moderna exigen máximos niveles de disponibilidad, la Venezuela de hoy sufre una crisis sistémica de los servicios públicos
Selling 2.0 The Future of Commerce: Gerd Leonhard at Google ZuerichGerd Leonhard
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ACI Digital future of retail - intro Iskander SmitInfo.nl
We hosted the second Sessions of Amsterdam Creative Industries Center of Expertise as founded by Amsterdam University of Applied Sciences, Inholland University and Amsterdam School of Arts.
Presentation and panel took place at the office of info.nl at June 5, 2014.
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Presented at Magento Imagine 2016 this talk is intended for marketers, developers and store owners thinking about the future of their online business and how to anticipate the new customer acquisition channels in the years to come.
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What will ecommerce look like in a year, in 2 years? How are new technologies impacting how people buy and sell online? What about Retailers? Areas covered include:
- Ecommerce Platform
- Crowd Commerce
- Online/Offline
- meTail
- magCommerce
- mCommerce
- Distributed Commerce
- Social Commerce
For the course Retail 2030 of Rotterdam University of Applied Sciences and Willem de Kooning Academy I presented a updated version of the research of Shopping 2020 expert group Future Touchpoints.
As many different products and environments get smarter, there are inevitable implications on how consumers find out about, research or purchase products.
In this SlideShare presentation, we have highlighted some of the most interesting trends related to digital commerce.
E-COMMERCE AND THE FUTURE OF RETAIL: 2015Cooper Smith
The retail sector is undergoing a major transformation driven by digital. Technology is changing the way people shop, as well as how retailers operate.
We've created a slide deck highlighting the biggest e-commerce trends in retail. Some of the topics we cover in the deck include:
The size of the retail and e-commerce markets.
The breakdown of e-commerce sales by product category.
How legacy retailers are faring.
New e-commerce players.
Disrupting last-mile delivery.
The companies mentioned in this year’s presentation include:
Walmart, Target, Amazon, eBay, Google, Uber, JCPenney, Gap, Kroger, Kohl’s, Macy’s, Safeway, SuperValu, Albertsons, Blue Apron, HelloFresh, Plated, Instacart, FreshDirect, Peapod, Fresh Market, Harris Teeter, Whole Foods, Birchbox, Olay, L'Oreal, Avon, Ulta, CVS, Walgreens, Sephora, Postmates, FedEx, UPS, US Postal Service
Future of commerce: Understanding Southeast Asian consumers- AccentureAccenture ASEAN
Consumer packaged goods (CPG) companies must embrace digital commerce to win in an estimated US$340 billion worth of market growth in Asia Pacific.
The sales and marketing ecosystem is changing because of a new generation of consumers in Asia and pervasive digital technologies.
Our research shows that consumers in Asia are not satisfied with their purchase journeys. They seek a single platform where they can act on impulse buy decisions, get tailored product recommendations, and are always connected to their favorite brands.
CPG companies need to bridge existing gaps in consumers’ purchase journeys and provide seamless shopping experiences by building their ecommerce capabilities.
GAMIFICATION reaches fast adoption
The RENTING ECONOMY– now an option even for apparel
The SHARING ECONOMY – UBERIFICATION of services
The SUBSCRIPTION ECONOMY – chipping away at brick-and-mortar stores
SOCIAL MEDIA becomes a source of consumer data
SMARTPHONES are becoming the hub for digital beauty
WEARABLE TECH is already here for early adopters
BEACONS and location-based marketing
NANOTECHNOLOGY
3D PRINTING
Skapa chamber of_commerce_2014-03-14_002Erik Ekholm
This was a presentation I held for a group of executives at West Sweden Chamber of Commerce. A couple of slides are in Swedish, but most of it is in English. The presentation has a focus on online content driving sales (content marketing). I also touch on the trend of the increasing number of visitors that are using smartphones and tablets when surfing the web. I also emphasize the need of a clear strategy, to achieve the desired results.
UNLOCK YOUR DIGITAL VALUE POTENTIAL - BOOZ DIGITAL AMSTERDAM 2013Femke-Anna van Zanten
Most players see digital as incremental instead of transformative. Digital is not just an add-on, and as such, incremental steps will not be enough. Re-imagining in a broader context is key. Learn here how to Re-imagine your business, and create Digital Value: new insights, frameworks and case examples.
Unit IV Research ProjectMarketing PlanThis week you will conti.docxmarilucorr
Unit IV Research Project
Marketing Plan
This week you will continue your comprehensive marketing plan researching the SAME Company that you researched in previous units. Again, utilizing the CSU Online Library, you will research the various elements of the marketing plan as it relates to this company. In Unit IV you will provide a comprehensive discussion of the products and/or services provided by your organization.
Product
This section will provide a comprehensive look at the products, product lines, and services that are offered by your company. This will include discussions about the quality of the product/service and other additions such as warranties, installation, service plans, or unique packaging features that are included with the product (if pertinent). Include a discussion of whether your company’s products/services would be considered business-to-consumer (B2C) or business-to-business (B2B).Branding is also considered a part of the product offering, thus a discussion of the branding efforts associated with your company and the importance of said branding in the overall product offering should be included. Within this discussion, review the positioning strategy of your company.
Competitive Advantage
A competitive advantage is an important goal of every company, address whether your company has a competitive advantage WITH RESPECT TO PRODUCT. The idea is to discuss whether your company has a competitive advantage with respect to their product offering and the attributes associated with product as discussed above. Competitive advantage with respect to promotion, place, and pricing will be discussed in later sections of the marketing plan. Once you have stated your position, remember to include your rationale.
Your submission should be a minimum of two pages in length, double-spaced with a reference page and title page. References should include at least one additional, credible reference beyond the textbook. All sources used must be referenced; paraphrased and quoted material must have accompanying citations and cited per APA guidelines. Include the use of subheadings (this week consider using Product and Competitive Advantage in Product).
Running head-SANDISK
SANDISK 2
SanDisk general performance
Name
Affiliated institution
General information about SanDisk
There are many companies including Toshiba, Apple, Intel, among many others that have continued to evolve over the years since more and more people are adopting to these technologies. The industry has continued to grow with the immense growth of technologies and immense need for storage devices. SanDisk, (2016) argues that since its establishment, the companies has been selling to customers in USA and more than a half of its sales being made outside the country. It has established more than 260,000 retail locations in more than 200 countries, and it also manufactures its products in China and Japan. The company is very creative in the way it designs, developme ...
INNOVFEST UNBOUND is the anchor event of Smart Nation Innovations; a week-long series of events that showcases Asia’s most innovative developments in the media-tech sphere.
It is the place where brands connect with disruptive technologies and explore Asian opportunities.
INNOVFEST UNBOUND is a melting pot for start-ups, investors, brands, corporates and media who get the opportunity to connect with government agencies and leading researchers and forge new relationships, share knowledge and create business opportunities in Asia.
It attracted 6,300 attendees and more than 340+ innovation and startup exhibits.
Here we have synthesized four important trends in mobile for 2016:
1.) Mobile Screens Are Now The Primary Screens
2.) Retail Shifts to Mobile
3.) Internet of Things (IoT) Is A Mobile Sales Bonanza
4.) Ad-Blocking Moves to Mobile
Overview – Retail Sales Looking Brighter for Back-to-School
2Q Update – Earnings Scorecards; Consumer Discretionary Leads Growth
July Same-Stores Sales Somewhat Mixed
Back-to-School Drives July Traffic to Best Month of Calendar Year
Back-to-School Outlook; Solid Forecast, Room for Upside
Category Spend; School Supplies and Clothing Highest Growth
Finding Dollars in New Places
Where Consumers Plan to Shop – Discount Stores & Online
Shopping and Advertising Starting Earlier
Fashion Trends
Calendar Impact
2016 Second Half Predictions
Macro Outlook
ICSC—Texas New Techies: A Retail Startup Pitch CompetitionDeborah Weinswig
- A startup pitch competition is a session where entrepreneurs with innovative business ideas can boost awareness of their products and ideas and convince potential investors to invest in their company.
- Each company will have five minutes to present, followed by a 75-second Q&A session today.
1. Favorable Macro Backdrop
2. Overview: Optimistic About Holiday 2016
3. E-Commerce Driving Holiday Growth
4. A Very Mobile Holiday Season
5. E-Commerce: What Do Consumers Respond To?
6. Holiday Hiring Projected to Be Up Slightly; Clear Shift Toward E-Commerce
7. Thanksgiving Day Shopping Will Remain Popular
8. Black Friday: Could It Be Dethroned?
9. Singles’ Day Will Capture More Early-Bird Online Shoppers in the US
10. More Favorable Holiday Calendar
11. Presidential Election Impact
12. Holiday Shopping Themes
13. Holiday Fashion Trends
14. Hot Holiday Tech Giftables
15. Fung Global Retail & Technology’s Hot Toys for 2016
US 2016 Holiday Homestretch: Performance to Date Bodes Well for HolidayDeborah Weinswig
1. Holiday Homestretch: Performance to Date Bodes Well for Holiday
2. Holiday Shopping Season Lengthened
3. Some Retailers Shut their Doors on Thanksgiving
4. Thanksgiving/Black Friday Store Traffic Declined Modestly, but Showed Improvement over Recent Years
5. Black Friday Online Sales Hit Record, Mobile Drove Growth
6. Comments from Retailers on Black Friday Results
7. Cyber Monday Set Online Sales Record
8. Amazon Won Cyber Weekend Again
9. Thanksgiving Weekend: E-Commerce’s Share of Holiday Spending Increased
10. Cyber Monday Becomes Cyber Week
11. Sales by Region: Thanksgiving Day Through Cyber Monday
12. With the Bulk of Major Shopping Days Still Ahead, Expect a Last-Minute Rush of Holiday Shoppers
13. Post–Black Friday Drop-Off in Traffic Seen in Last Few Weeks Is Normal
14. Online Traffic Remained Strong in Early December Despite Expected Post–Black Friday Drop-Off
15. Holiday Promotions Generally Consistent with Last Year, Not as Deep as Black Friday’s
16. Retailers Should Take a Holistic View of Consumers to Be Successful
17. Holiday Themes: Fashion Trends
18. Positive Holiday Calendar
19. Favorable Macro Backdrop
US 2016 Holiday Wrap-Up: Successful Season Driven by a Late-December SurgeDeborah Weinswig
1. Holiday Wrap-Up: Season Was a Success, Driven by a Last-Minute Surge of Shoppers
2. Consumers Were Willing to Wait for the Best Deals, Which Resulted in a Last-Minute Rush in Sales
3. Favorable Holiday Calendar; Day Before Christmas Was a Saturday
4. Cold Weather Caused an Uptick in Outerwear Sales
5. Holiday Online Sales Growth Outpaced In-Store Sales Growth
6. Retailers Managed Online/Offline Balance Better than in Years Past
7. Amazon Won with Its “Best Ever” Holiday Season
8. In-Store Traffic Increased When Online Delivery Window Closed
9. Not Everybody Won—Department Store Sales Growth Was Less Robust and Apparel Struggled amid Discounting
10. This Season’s Best-Sellers: Tech-Related Products
11. Traffic Momentum Continued After Christmas
12. National Returns Day, January 5, Expected to Draw 1.3 Million Package Returns
13. Brick-and-Mortar Stores See Returns as an Opportunity to Drive Sales
14. Favorable Macro Backdrop
The Future Customer and Opportunities for Startups
The Future of Retail by Deborah W. at NRF Jan. 17, 2016
1. Page 1Deborah
Weinswig
–
The
Fung
Group
THE
FUTURE
OF
DIGITAL
RETAIL
Deborah
Weinswig
Execu?ve
Director,
FBIC
Global
Retail
&
Technology
deborahweinswig@fung1937.com
US:
917-‐655-‐6790
HK:
852.6119.1779
CHN:
86.186.1420.3016
@debweinswig
2. Page 2Deborah
Weinswig
–
The
Fung
Group
Agenda
• About
the
Fung
Group
• About
Fung
Business
Intelligence
Centre
(FBIC)
• Top
16
Emerging
Global
Technology
Trends
for
2016
4. Page 4Deborah
Weinswig
–
The
Fung
Group
Fung
Business
Intelligence
Centre
• Established
in
2000
and
headquartered
in
Hong
Kong
• FBIC
serves
as
the
knowledge
bank
and
think
tank
for
the
Fung
Group
– Collects
and
analyzes
market
data
on
sourcing,
supply
chains,
distribu?on
and
retail
– Provides
thought
leadership
on
technology
and
other
key
issues
• New
York–based
Global
Retail
&
Technology
team
– Follows
broader
retail
and
technology
trends
– Provides
advice
and
consultancy
services
to
colleagues
and
business
partners
of
the
Fung
Group
– Builds
collabora?ve
knowledge
communi?es
• Crea?ng
a
database
of
technology-‐based
startups
• Disruptors
Breakfasts:
introduce
startups
focusing
on
disrup?ve
technologies
that
are
changing
the
ways
we
think
and
act
today
5. Page 5Deborah
Weinswig
–
The
Fung
Group
Futureproofing
• An?cipate
future
trends
and
developments
• Plan
for
future
value
and
avoid
obsolescence
– What
problem
are
you
trying
to
solve?
– How
will
solu?on
be
used?
– How
robust
does
it
need
to
be?
• Ensure
flexibility
to
manage
changing
formats
and
deployment
paferns
6. Page 6Deborah
Weinswig
–
The
Fung
Group
Our
Partnerships
With
Interna?onal
Accelerators
Alchemist Accelerator is an accelerator exclusively for startups whose revenue comes from
enterprises, not consumers.
Entrepreneurs Roundtable Accelerator (ERA) provides participant companies with an intensive
four-month program, with the goal of helping early-stage companies progress rapidly into
exciting, viable businesses.
New York Fashion Tech Lab is an accelerator that is a result of a collaboration between the
Partnership Fund for New York City, Springboard Enterprises and major fashion retailers. It focuses
on early- and growth-stage companies.
Plug and Play is a global innovation platform. It connects startups to corporations, and invests in
over 100 companies every year. Its 360° ecosystem allows for remarkable innovation to take
shape on an international scale.
Techstars is a global ecosystem that empowers entrepreneurs to bring new technologies to
market wherever they choose to build their business.
7. Page 7Deborah
Weinswig
–
The
Fung
Group
Collabora?ons
With
the
HK
Startup
Ecosystem
Disruptors Event Series : we host networking events that showcase startups focusing on disruptive technologies that are
changing the ways we think and act today
Research Coverage: we publish research covering the Hong Kong startup ecosystem, Hong Kong-based startups and
major startup events
Speaking engagements: we take part in startup forums as speakers and panelists
Mentorship & Angel Investing: we mentor startups and provide funding to startups as angel investors
Knowledge sharing: we partner with stakeholders in the ecosystem in sharing knowledge and information to grow and
improve Hong Kong’s startup ecosystem
9. Page 9Deborah
Weinswig
–
The
Fung
Group
TOP
16
RETAIL
TECH
TRENDS
FOR
2016
1. Additive Technology: Intelligent Clothing
2. 3D Printing
3. Robotics/Artificial Intelligence
4. Drone Delivery
5. Smart Malls
6. IoT-Driven Partnerships
7. Wearables
8. Gamification
9. Voice and Facial Recognition
10. Virtual Reality
11. Augmented Reality
12. IoT
13. Mobile Health
14. Mobile Payments
15. Caring Economy
16. Sharing Economy
10. Page 10Deborah
Weinswig
–
The
Fung
Group
1.
Addi?ve
Technology:
Intelligent
Clothing
• Applica?on
of
nanotechnology
in
smart
fabrics
offers
poten?al
for
development
of
new
tex?le
materials
– Kuraray
has
developed
a
way
to
harness
afributes
of
liquid-‐crystalline
polymers,
resul?ng
in
extraordinarily
strong
fibers
that
can
hold
the
weight
of
four
SUVs
– Threadsmiths
introduced
the
Cavalier
T-‐shirt,
which
uses
“hydrophobic”
nanotech
woven
into
the
fabric
to
make
it
water
and
stain
resistant
• Visijax
embeds
LEDs
in
both
the
front
and
rear
of
jackets
– Machine
washable
and
powered
by
a
USB-‐rechargeable
bafery
that
lasts
up
to
20
hours
between
charges
– Commuter
and
City
Ace
models
have
mo?on-‐sensing,
self-‐canceling
turn
signals
embedded
into
the
sleeves
of
the
garment
11. Page 11Deborah
Weinswig
–
The
Fung
Group
2.
3D
Prin?ng
Examples
in
consumer
goods:
• Orbitrec:
world’s
first
3D-‐printed
bike
unveiled
at
CES
• Normal
– Custom-‐fit
3D-‐printed
earphones
– Partnered
with
Rebecca
Minkoff
on
limited-‐edi?on
products
– More
sustainable
• Shoes
of
Prey
– Design
your
own
perfect
shoes
– Design
studios
in
6
Nordstrom
stores
• Mink
Makeup
Printer
– Sub-‐$200
desktop
printer
can
print
makeup
12. Page 12Deborah
Weinswig
–
The
Fung
Group
3.
Robo?cs/Ar?ficial
Intelligence
• SopBank
is
partnering
with
IBM’s
Watson
to
provide
new
func?onality
to
Pepper,
its
voice
recogni?on
robot
• In
Japan,
hundreds
of
Pepper
robots
have
been
deployed
at
Nestlé
retail
stores
• Target
is
planning
to
deploy
robots
in
a
concept
store
in
2016
• Lowe’s
OSHbot
already
being
tested
13. Page 13Deborah
Weinswig
–
The
Fung
Group
3.
Robo?cs/Ar?ficial
Intelligence
• About
1.2
million
addi?onal
robots
are
expected
to
be
deployed
in
the
US
by
2025
(BCG)
• Amazon
had
30,000
Kiva
robots
working
at
13
fulfillment
centers
by
September
2015,
double
the
number
from
a
year
earlier
• Robots
created
for
corporate
boardrooms
– Allow
users
to
interact
remotely
from
home
(or
wherever
they
are)
– In
the
Suitable
Technologies
showroom,
salespeople
appear
through
telepresence
robots
• Advise
on
how
to
repair
parts
and
do
training
sessions
14. Page 14Deborah
Weinswig
–
The
Fung
Group
3.
Robo?cs/Ar?ficial
Intelligence
• S?tch
Fix
– Subscrip?on
service
that
uses
AI
and
human
judgment
to
recommend
apparel
to
shoppers
– Subscribers
receive
a
curated
box
with
items
personally
chosen
by
a
combina?on
of
machine
and
human
stylists
• Used
for
genera?ng
recommenda?ons;
key
driver
across
industries
– 35%
of
Amazon
sales,
50%
of
LinkedIn
connec?ons
and
75%
of
Neulix
views
are
driven
by
recommenda?ons
15. Page 15Deborah
Weinswig
–
The
Fung
Group
4.
Drone
Delivery
• Amazon
is
the
leader
in
drone
delivery
technology
• Drone
company
Flytrex
forecasts
that
delivery
drones
could
be
in
use
in
London
within
five
years
• Es?mated
1
million
drones
sold
during
holiday
season
(FAA)
• New
drones
introduced
at
CES
that
can
follow
a
moving
object
and
carry
a
person
• QuiQui
is
a
drone
delivery
service
based
in
San
Francisco
• The
FAA
lost
a
recent
lawsuit,
paving
the
way
for
commercial
drone
use
16. Page 16Deborah
Weinswig
–
The
Fung
Group
5.
Smart
Malls
• Beacons
enable
loca?on-‐based
adver?sements
– Shoppers
who
are
nearby
receive
mobile
no?fica?on,
such
as
coupons
and
direc?ons
– ShopAdvisor
&
Levi
Strauss
study:
recipients
visited
stores
at
a
rate
that
was
2.6
?mes
greater
than
those
who
did
not
receive
no?fica?ons
• Malls
can
track
movements,
behaviors
and
preferences
– Data
collected
from
connected
kiosks,
apps,
mo?on-‐sensing
technology,
beacons,
wi-‐fi
networks
– Primarily
collected
from
wi-‐fi
networks
• Data
enables
personalized
and
?mely
promo?ons
– Build
shopper
profiles,
including
visita?on
frequency
and
movement
inside
malls
– If
data
shows
that
shoppers
frequent
healthy
food
outlets,
it
can
drive
the
opening
of
health-‐food
restaurants
in
a
mall’s
food
court
17. Page 17Deborah
Weinswig
–
The
Fung
Group
6.
IoT-‐Driven
Partnerships
• Unprecedented
cross-‐industry
partnerships
being
formed
• Samsung
and
Microsop
developing
IoT
devices
based
on
Windows
10
• Panasonic
is
partnering
with
Denver
to
transform
it
into
the
first
smart
city
– Create
an
energy-‐efficient
hub
– Solar
technology,
tele-‐medicine
tech,
traffic
management
and
security
• Audi
and
Qualcomm
are
partnering
to
integrate
Qualcomm’s
Snapdragon
602A
to
provide
cuxng-‐edge
connec?vity
technology
– Infotainment,
advanced
smartphone
connec?vity,
naviga?on,
voice
quality
and
control
features
18. Page 18Deborah
Weinswig
–
The
Fung
Group
• Ford
is
partnering
with
Amazon
to
integrate
vehicles
with
Echo,
Amazon’s
smart-‐home
device
• Intel
is
working
with
New
Balance
on
an
Android
Wear
fitness
watch
that
is
due
out
next
holiday
season
• IBM
and
Under
Armour
are
integra?ng
the
Watson
supercomputer
with
the
Connected
Fitness
network
to
analyze
data
and
provide
real-‐?me
coaching
on
health
and
fitness
• Volvo
pursued
a
partnership
with
Microsop
to
enhance
connected-‐car
strategies
– The
Microsop
Band
can
be
pressed
and
told
to
start
the
car
heater,
for
example
6.
IoT-‐Driven
Partnerships
18
19. Page 19Deborah
Weinswig
–
The
Fung
Group
7.
Wearables
• Fitbit:
22.2%
share
(#1)
of
the
wearables
market
as
of
3Q
15
(IDC)
• Apple
Watch:
18.6%
(#2)
share
of
the
wearables
market
as
of
3Q
15
(IDC)
• iFit
ecosystem
provides
a
game
plan
for
exercising,
ac?vity,
nutri?on
and
sleep
• Under
Armour’s
$400
HealthBox
uses
a
wristband,
heart
rate
monitor
and
scale
to
track
fitness,
sleep
and
nutri?on
• Withings
has
a
smart
wristband
heart
monitor,
scale,
sleep
monitor
and
blood
pressure
monitor
20. Page 20Deborah
Weinswig
–
The
Fung
Group
7.
Wearables
(Wellness)
• AromaCare
(mindfulness)
– Connected
oil
diffuser
for
personal
aromatherapy
sessions
– Aroma
capsules
have
RFID
tag
to
enable
launching
of
specific
program
• Emfit
QS
(sleep)
– Monitors
heart
rate
levels
and
then
matches
them
to
specific
moments
and
interac?ons
throughout
a
user’s
day
• it
Smart
Bed
(sleep)
– Features
biometric
sensors
that
track
heart
rate,
movement
and
breathing
– Ac?veComfort
technology
collects
a
customer’s
ideal
level
of
firmness,
comfort
and
support
of
mafress
– Support
for
sleep
apnea
21. Page 21Deborah
Weinswig
–
The
Fung
Group
8.
Gamifica?on
• Gamifica?on
is
the
use
of
elements
from
computer
and
video
games
in
real-‐world
or
other
ac?vi?es
• Examples
include
badges,
levels
and
leader
boards
that
can
be
used
to
enhance
consumer
loyalty
• In
a
?ered
rewards
program,
customers
must
perform
certain
ac?ons
in
order
to
pass
milestones;
each
?me
a
milestone
is
passed
there
are
new
rewards
• Starbucks
Rewards
gives
loyal
customers
stars
and
has
?ered
levels
of
rewards,
based
on
purchases
22. Page 22Deborah
Weinswig
–
The
Fung
Group
8.
Gamifica?on
• Under
Armour
and
HTC:
first
connected-‐fitness
product
poruolio,
the
Under
Armour
HealthBox
– Based
on
your
height,
weight,
age
and
workout
tendencies,
the
Under
Armour
Record
App
pairs
you
with
other
users
– You
can
“challenge”
family,
friends
or
co-‐workers
• Zipline:
incen?vizing
through
gamifica?on
– Three
key
stores
have
500
surplus
units
of
a
blue
sweater.
Top
management
can
send
real-‐?me
data
directly
to
managers
and
associates,
incen?vizing
them
with
a
contest:
whichever
associate
sells
the
largest
number
of
units
within
a
two-‐hour
sale
window
will
receive
a
financial
or
bonus
reward
23. Page 23Deborah
Weinswig
–
The
Fung
Group
9.
Facial
Recogni?on
• The
global
advanced
Facial
Recogni?on
market
expected
growth:
$2.77
Bil.
in
2015
to
$6.19
Bil.
in
2020
(CAGR
17.4%)
• 30%
of
retailers
are
using
facial
recogni?on
technology
to
track
customers
in
stores
(CSC)
• Applica?ons
are
increasing:
health,
wellness,
beauty
and
adver?sing
– Determine
the
thickness
and
applica?on
of
makeup
– Analyze
in-‐store
shopper
data
• In
2015,
Walmart
tested
with
FaceFirst:
– Cameras
check
you
in
at
loca?on
– Smartphone
receives
customized
deals
based
on
demographic
• Intel
released
RealSense
facial
recogni?on
technology
in
2015
– Consumer
grade
3D
cameras
– Home
usage:
camera
recognizes
face
to
unlock
front
door
• Challenges:
Consumers
are
not
especially
comfortable
with
technology
use
in
retail
24. Page 24Deborah
Weinswig
–
The
Fung
Group
10.
Virtual
Reality
• Google
Cardboard
viewer
was
provided
free
to
New
York
Times
subscribers
• The
CTA
expects
VR
unit
sales
to
increase
to
1.2
million,
a
500%
increase
from
last
year
• VR—Oculus
Rip
headset
($599)
available
in
April
2016
• Samsung
Gear
VR
headset
($99)
• Vitrio
VR
system
provides
a
360-‐degree
VR
view
of
proper?es
25. Page 25Deborah
Weinswig
–
The
Fung
Group
10.
Virtual
Reality
(Retail
Applica?ons)
• Widespread
adop?on
of
VR
in
the
retail
space
is
expected
in
as
lifle
as
three
years
• Video
of
VR
applica?on
at
Tommy
Hilfiger
store
26. Page 26Deborah
Weinswig
–
The
Fung
Group
11.
Augmented
Reality
• Augmented
reality
enables
consumers
to
visualize
products
in
their
homes
in
3D
while
they
are
in
the
store
• Cimagine
– Markerless
augmented-‐reality
system
that
can
be
integrated
across
mul?ple
channels
28. Page 28Deborah
Weinswig
–
The
Fung
Group
12.
IoT
(Connected
Home)
• A
mul?tude
of
connected-‐home
“smart”
products
are
on
the
market:
cameras,
doors,
locks,
thermostats
and
light
bulbs
• Samsung
Smart
Home
– Samsung
Family
Hub
Refrigerator
– Highlights:
maintains
grocery
lists
and
schedules,
and
even
sends
photos
of
the
refrigerator’s
contents
to
smartphones
• Lowe’s
and
Staples
have
launched
their
own
lines
of
home
automa?on
and
connected-‐home
products
• LG’s
value
has
drama?cally
increased
via
its
openness
and
inclusion
of
partners
in
other
industries,
such
as
sopware,
automobiles,
materials
and
even
real
estate
• Nest
Learning
Thermostat
learns
what
temperatures
the
user
likes
most
and
turns
down
the
temperature
when
the
user
is
away
to
save
money
29. Page 29Deborah
Weinswig
–
The
Fung
Group
12.
IoT
(Connected
Pets)
• Consumers
will
spend
$60.6
billion
on
their
pets
in
2015,
the
American
Pet
Products
Associa?on
says
• Tracking
pets’
loca?on
and
ac?vi?es
• Video
and
treats
• Video
games
30. Page 30Deborah
Weinswig
–
The
Fung
Group
13.
Mobile
Health
• The
global
mobile
health
market
is
expected
to
top
$49
billion
by
2020.
A
large
aging
popula?on
and
rising
rates
of
chronic
condi?ons,
including
cancer,
heart
disease
and
diabetes,
will
drive
the
market
• The
US
senior
care
service
market
is
forecast
to
reach
$400
billion
by
2018,
advancing
by
6.3%
annually
• Smartphone
ownership
among
those
ages
65
and
older
increased
from
5%
in
2012
to
27%
in
2015
0.44
0.70
1.12
1.78
2.83
4.50
0.00
1.00
2.00
3.00
4.00
5.00
2013
2014
2015
2016F
2017F
2018F
$
Bil.
Global Revenue – Tele-health Devices and Services
Source: Convenient Care Association/Merchant Medicine
31. Page 31Deborah
Weinswig
–
The
Fung
Group
13.
Mobile
Health
• Tele-‐health
technology
delivers
virtual
medical
and
health
services
to
the
growing
aging
popula?on.
CVS
has
over
1,000
walk-‐
in
clinics,
many
of
which
use
tele-‐health
technology
• The
average
tele-‐health
service
cost
is
$45
compared
to
$136–$176
for
in-‐person
visits
32. Page 32Deborah
Weinswig
–
The
Fung
Group
14.
Mobile
Payments
• Apple
and
Android
pay
require
near-‐filed
communica?ons
(NFC)
chips
for
payment
– Nega?ve:
Require
retailers
to
install
new
equipment
• Samsung
uses
magne?c
stripe
capability
(MST)
chips
for
payment
– MST
compa?ble
with
new
and
older
credit
card
terminals
–
no
addi?onal
invest
required
– Most-‐widely
accepted
mobile
wallet
in
the
US
– Consumers
can
enlist
loyalty
cards
into
Samsung
Pay
– Receive
coupons
and
discounts
directly
to
Samsung
account
– In
2016:
Expanding
to
China,
lower-‐priced
handsets
and
online
transac?ons
• Customer
adop?on
remains
hurdle,
shoppers
need
incen?ve
33. Page 33Deborah
Weinswig
–
The
Fung
Group
14.
Mobile
Payments
#
of
Accepted
LocaOons
700,000
>
30
million
>
700,000
+
• Apple Watch is compatible
• Secure – Unique security code
for each transaction
• Compatibility with existing
terminals
• No additional investment for
retailers
• Works any Android device
• Support from major retailers:
Staples, Walgreens, Wholegoods
–
• Only works with NFC-enabled
registers
• NFC terminal cost retailer $500
or more
• Not accepted by major retailers:
Walmart, Target, Best Buy
• Limited device options -
Samsung Galaxy S6
• Magnetic strip reader requires
tricky position for phone
• Uses NFC technology
34. Page 34Deborah
Weinswig
–
The
Fung
Group
15.
Caring
Economy
• Disruptors:
TOMS,
Reforma?on,
Warby
Parker,
NOURI,
SoapBox
Soaps,
Zady,
GoodXChange
• Social
ac?vism
over
self-‐indulgence
– Consumers,
especially
Gen
Z,
are
increasingly
demanding
integrity
from
brands
and
retailers
• Startups
for
social
good
apply
market-‐based
strategies
to
achieve
a
social
goal
– TOMS
– Reforma?on
• Social
innova?on
hubs—The
Good
Lab
in
Hong
Kong
35. Page 35Deborah
Weinswig
–
The
Fung
Group
16.
Sharing
Economy
• Next
big
industry
to
be
disrupted
is
healthcare,
via
startups
such
as
Doctor
on
Demand,
Pager,
Studio
Dental
and
MedZed
• Sector
is
maturing
and
becoming
more
sophis?cated;
Airbnb
and
Uber
have
launched
separate
apps
for
business
• Challenges:
customer
safety
and
regula?on
bafles
• 2016
may
see
the
first
big
sharing
economy
IPO
Source:
Company
Reports
As
of
January
10,
2016
ValuaOons:
Selected
Sharing
Economy
Startups
Startup
Industry
ValuaOon
Uber
Car
Sharing
$62.5
B
Airbnb
Peer-‐to-‐Peer
Accommoda?on
$25.5
B
Didi
Kuaidi
Car
Sharing
$16.5
B
WeWor
k
Office
Sharing
$10.0
B
OLA
Car
Sharing
$5.0
B
HomeAway
Peer-‐to-‐Peer
Accommoda?on
$3.0
B
Lyp
Car
Sharing
$4.0
B
Instacart
Logis?cs/Delivery
$2.0
B
Prosper
Peer-‐to-‐Peer
Lending
$1.9
B
TransferWise
Finance
$1.0
B
Funding
Circle
Finance
$1.0
B
36. Page 36Deborah
Weinswig
–
The
Fung
Group
THANK
YOU!
Deborah
Weinswig
Execu?ve
Director,
FBIC
Global
Retail
&
Technology
deborahweinswig@fung1937.com
US:
917-‐655-‐6790
HK:
852.6119.1779
CHN:
86.186.1420.3016
@debweinswig