Today, customers have become more technologically savvy and favour digital channels to communicate with brands instead of traditional mediums. Using our full-stack communication apis, brands are able to keep up with the changing customer behaviour and get real-time visibility into the customer journey.
1) CPaaS (Communication Platform as a Service) is a cloud-based platform that allows developers to integrate real-time communication features like voice calls, video calls, and SMS into their applications through APIs.
2) Vox CPaaS provides security through data encryption, resiliency through handling varying bandwidth, and is developer friendly through programmable APIs.
3) Vox CPaaS allows businesses to streamline customer support by integrating voice, video, and SMS capabilities into their applications.
An API Service Provider, such as "EnableX," refers to a platform or service that offers Application Programming Interfaces (APIs) to enable developers and businesses to integrate specific functionalities, features, or services into their own applications, products, or systems.
For More Info Visit: https://www.enablex.io/cpaas/video-api
We offers serves as a facilitator for seamless communication and interaction between different software components or applications.
By utilizing the APIs provided by us, developers can access and incorporate various capabilities without needing to build those functionalities from scratch.
These capabilities may include real-time communication features like video conferencing, voice calls, chat, and more.
The API acts as a bridge between the application and the underlying technology, streamlining the process of adding complex functionalities while saving time and resources.
Vox CPaaS enables educational institutions to stay connected with students, alumni and staff within their application via voice, video, SMS and chat. Vox CPaaS offers APIs and SDKs that can be quickly integrated into applications.
CPaaS (Communications Platform as a Service) allows developers to integrate real-time communication features like voice calls, SMS, and video into their applications through APIs and SDKs. Vox provides a CPaaS platform that enables two-way communication between apps and customers to enhance customer experience. The global CPaaS market is growing rapidly as more companies adopt these solutions to power voice, text, and video functionality in their mobile and web applications.
CPaaS - Leveraging the Power of Cloud CommunicationsVoxvalley .
CPaaS (Communications Platform as a Service) unfolds real-time, modern communication functionalities viz. voice calls, video calls and chat. Businesses that prioritize engagement and support strategies for reaching 100% of their potential customer base benefit greatly from choosing CPaaS. By embedding Voxvalley’s Vox CPaaS into your app, you can achieve real-time communication features and stay competitive.
An Executive Guide to Video CollaborationAvaya Inc.
In the past, video was dismissed as a costly and complex luxury that drained your network and IT resources, while offering limited return on investment. But with substantial reductions in cost and easier deployment, businesses can integrate high definition video - as easy to use as any consumer product - across the enterprise.
Top 10 VoIP Trends Powering Communications in 2023Bankai Group
The VoIP market has significantly revolutionized communication over the last 20 years. However, businesses must prepare themselves with the latest wholesale VoIP termination services to harness the power of new-age communications.
1) CPaaS (Communication Platform as a Service) is a cloud-based platform that allows developers to integrate real-time communication features like voice calls, video calls, and SMS into their applications through APIs.
2) Vox CPaaS provides security through data encryption, resiliency through handling varying bandwidth, and is developer friendly through programmable APIs.
3) Vox CPaaS allows businesses to streamline customer support by integrating voice, video, and SMS capabilities into their applications.
An API Service Provider, such as "EnableX," refers to a platform or service that offers Application Programming Interfaces (APIs) to enable developers and businesses to integrate specific functionalities, features, or services into their own applications, products, or systems.
For More Info Visit: https://www.enablex.io/cpaas/video-api
We offers serves as a facilitator for seamless communication and interaction between different software components or applications.
By utilizing the APIs provided by us, developers can access and incorporate various capabilities without needing to build those functionalities from scratch.
These capabilities may include real-time communication features like video conferencing, voice calls, chat, and more.
The API acts as a bridge between the application and the underlying technology, streamlining the process of adding complex functionalities while saving time and resources.
Vox CPaaS enables educational institutions to stay connected with students, alumni and staff within their application via voice, video, SMS and chat. Vox CPaaS offers APIs and SDKs that can be quickly integrated into applications.
CPaaS (Communications Platform as a Service) allows developers to integrate real-time communication features like voice calls, SMS, and video into their applications through APIs and SDKs. Vox provides a CPaaS platform that enables two-way communication between apps and customers to enhance customer experience. The global CPaaS market is growing rapidly as more companies adopt these solutions to power voice, text, and video functionality in their mobile and web applications.
CPaaS - Leveraging the Power of Cloud CommunicationsVoxvalley .
CPaaS (Communications Platform as a Service) unfolds real-time, modern communication functionalities viz. voice calls, video calls and chat. Businesses that prioritize engagement and support strategies for reaching 100% of their potential customer base benefit greatly from choosing CPaaS. By embedding Voxvalley’s Vox CPaaS into your app, you can achieve real-time communication features and stay competitive.
An Executive Guide to Video CollaborationAvaya Inc.
In the past, video was dismissed as a costly and complex luxury that drained your network and IT resources, while offering limited return on investment. But with substantial reductions in cost and easier deployment, businesses can integrate high definition video - as easy to use as any consumer product - across the enterprise.
Top 10 VoIP Trends Powering Communications in 2023Bankai Group
The VoIP market has significantly revolutionized communication over the last 20 years. However, businesses must prepare themselves with the latest wholesale VoIP termination services to harness the power of new-age communications.
It’s in the channel Layer that the multi- and omnichannel communication is managed. It is also here that the internal routing to the other layers of the all-over solution happens.
What is CPaaS_ Benefits, use cases, and tips for choosing your CPaaS provider...digitalteam1401
CPaaS, an acronym for Communications Platform as a Service, denotes cloud-based platforms enabling businesses to seamlessly embed real-time communication functionalities into their existing applications. In essence, CPaaS solutions empower businesses to swiftly integrate voice, video, chatbots, emails, and other communication features into their operational framework.
Twilio - The Cloud Communications PlatformAndrew Bo
Twilio is a cloud based communications platform which enables and empowers developers to build real time communications into their software applications!
Twilio is a cloud communications platform that allows developers to add voice, video, and messaging functionality to their applications without having to build the underlying infrastructure. Developers can focus on customizing experiences rather than building systems from scratch. Twilio provides APIs for voice calls, SMS, MMS, and video across many devices. Well-known companies like Coca-Cola and DriveNow use Twilio to automate communications and deliver better customer experiences.
WalkingTree is a digital services company that helps enterprises with product engineering, data analytics, and agile development using technologies like Flutter, AI/ML, and cloud services; they discuss their expertise in Flutter mobile app development including their process, solutions for industries, case studies, and reasons for choosing them for Flutter projects.
Cloopen provides cloud contact center software called 7moor CC. 7moor CC offers integrated capabilities like multichannel support, ticketing, chatbots, and reporting to help companies improve customer interactions and agent productivity. It has advantages like mobile apps, massive pre-formatted question/answers for chatbots, and real-time monitoring. Companies in different industries like Didi use 7moor CC. Choosing 7moor CC provides a cost-efficient contact center solution with 8+ years of experience behind it.
Kolk Group presents the CHiWAO unified communication platform, which allows for audio and video communication between employees, remote offices, clients, and customers through a cloud-based system. It provides file sharing, real-time broadcasts, and free audio/video calls through websites to facilitate effective collaboration. CHiWAO's virtual office space is designed to unite individual workstations, offices, branches, and affiliates into a single secure information space. It includes a unique real-time broadcast system to unite buyers and sellers across B2B and B2C markets. Key benefits include global collaboration in real time, increased trust and sales conversions, integration with various apps, and web-based access across browsers without plugins.
2023 CPAAS GUIDE OPPORTUNITIES, PERSPECTIVES AND TRENDS.pdfTanla Platforms
The rise of CPaaS (Communication Platform as a Service) technology has transformed the way businesses can interact with their customers and the ecosystem.
In today's quick-paced digital environment, the integration of Voice API has become a
significant tool for increasing communication skills across many platforms. This article explores the
several benefits of integrating Voice API, enabling companies to maximize their potential and
improve their offerings.
Avhan provides cloud-based contact center solutions to help enterprises meet the challenging communication demands of the digital era. Their solutions offer unified systems across multiple locations with innovative and integrated solutions for effective communication over multiple channels. Avhan understands the changing customer behaviors and challenges organizations face in customer experience delivery, and enhances business capabilities through technology that can help businesses adapt to these demands.
Next gen tech for business and telecom service providers, Raman Singh, CloudC...Alan Quayle
Next gen tech for business and telecom service providers
Raman Singh, Chief Innovation Officer, Cloud Connect
CloudConnect is a DOT Licensed Virtual Network Operator offering a lot more than just India’s first PBX on Mobile for SMBs. CloudConnect gives you the advantage of a comprehensive, and secure mobile-first Business Communication Systems which include cloud PBX system, Business IP phone service, and Unified Communications and Collaboration for small businesses.
This presentation will cover:
Emerging trends: How CloudConnct can help
CloudConnect’s offerings
UCaaS:sensible, effective, and immediately deployable
Customization, verticals, and ecosystem
CloudConnect platform Architecture
Product overview and unique value
Omni-Channel and voice bot examples
Auto-config, auto scaling, self-healing
The power of knowing is an incredibly powerful thing. Knowing that you can access your data whenever, wherever and however you want. Knowing that when you do, you’re supremely secure. Knowing that your solution will be shaped according to your needs.
Knowing it’s a platform that uses leading patented technology across web, voice and SMS. Knowing that it’s already earned the trust of millions all over the world.
Digital transformation and customer careMiguel Mello
WebRTC and Sippo can enable real-time communications like audio, video, file sharing and screen sharing across multiple devices. Sippo allows these capabilities in any browser or device. It also supports in-app customer service to reduce costs and provide better customer experiences. Sippo can enable use cases like remote assistance, document reviews, identity verification and telehealth through real-time audio and video calls.
ValueFirst is an established enterprise mobility solutions company that provides end-to-end business communication solutions like SMS, voice, USSD, and WAP. It has a presence in India and several other countries. ValueFirst offers enterprise messaging solutions, voice solutions, mobile applications, mobile marketing, M-commerce, and operator/consumer value-added services to meet various business communication needs.
The document discusses how digital technologies are transforming businesses and customer experiences. It notes that 90% of customers prefer using mobile apps for initial contact and that web video conferencing usage will double in the next two years. The document then promotes the CaféX solution for enabling real-time collaboration and engagement across mobile and web platforms to improve customer journeys and workforce productivity.
Swampfox provides customer experience solutions including self-service IVR, contact center, and agent productivity tools. Their solutions help understand customers, engage across channels, and delight customers through the journey. They also provide compliance, productivity, and mobility through secure data capture and routing. Swampfox balances customer and staffing needs through callback solutions and service level management tools.
This document provides an overview of the products and services offered by Esendex, a company that helps businesses communicate more effectively through SMS, voice, and email services. Esendex was founded in 2001 and has grown to serve thousands of businesses worldwide. The document summarizes Esendex's core communication channels including SMS, voice, and email. It also provides brief descriptions of some of their specific product offerings for each channel such as SMS APIs, SMS surveys, hosted IVR, and voice broadcasting. The document is intended to give potential customers a high-level snapshot of what Esendex can do to help improve business communications.
The document summarizes Radisys' Engage portfolio of media processing and digital engagement solutions. It outlines Radisys' leadership in media servers and VoLTE, introduces the Evolved Media Server platform, and describes new AI-based video, voice, and text services including a video assistant, in-call assistant with noise reduction, and digital assistants for conference calls. The webinar agenda, business value, demos, and next steps are also briefly outlined.
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Maruthi Prithivirajan, Head of ASEAN & IN Solution Architecture, Neo4j
Get an inside look at the latest Neo4j innovations that enable relationship-driven intelligence at scale. Learn more about the newest cloud integrations and product enhancements that make Neo4j an essential choice for developers building apps with interconnected data and generative AI.
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It’s in the channel Layer that the multi- and omnichannel communication is managed. It is also here that the internal routing to the other layers of the all-over solution happens.
What is CPaaS_ Benefits, use cases, and tips for choosing your CPaaS provider...digitalteam1401
CPaaS, an acronym for Communications Platform as a Service, denotes cloud-based platforms enabling businesses to seamlessly embed real-time communication functionalities into their existing applications. In essence, CPaaS solutions empower businesses to swiftly integrate voice, video, chatbots, emails, and other communication features into their operational framework.
Twilio - The Cloud Communications PlatformAndrew Bo
Twilio is a cloud based communications platform which enables and empowers developers to build real time communications into their software applications!
Twilio is a cloud communications platform that allows developers to add voice, video, and messaging functionality to their applications without having to build the underlying infrastructure. Developers can focus on customizing experiences rather than building systems from scratch. Twilio provides APIs for voice calls, SMS, MMS, and video across many devices. Well-known companies like Coca-Cola and DriveNow use Twilio to automate communications and deliver better customer experiences.
WalkingTree is a digital services company that helps enterprises with product engineering, data analytics, and agile development using technologies like Flutter, AI/ML, and cloud services; they discuss their expertise in Flutter mobile app development including their process, solutions for industries, case studies, and reasons for choosing them for Flutter projects.
Cloopen provides cloud contact center software called 7moor CC. 7moor CC offers integrated capabilities like multichannel support, ticketing, chatbots, and reporting to help companies improve customer interactions and agent productivity. It has advantages like mobile apps, massive pre-formatted question/answers for chatbots, and real-time monitoring. Companies in different industries like Didi use 7moor CC. Choosing 7moor CC provides a cost-efficient contact center solution with 8+ years of experience behind it.
Kolk Group presents the CHiWAO unified communication platform, which allows for audio and video communication between employees, remote offices, clients, and customers through a cloud-based system. It provides file sharing, real-time broadcasts, and free audio/video calls through websites to facilitate effective collaboration. CHiWAO's virtual office space is designed to unite individual workstations, offices, branches, and affiliates into a single secure information space. It includes a unique real-time broadcast system to unite buyers and sellers across B2B and B2C markets. Key benefits include global collaboration in real time, increased trust and sales conversions, integration with various apps, and web-based access across browsers without plugins.
2023 CPAAS GUIDE OPPORTUNITIES, PERSPECTIVES AND TRENDS.pdfTanla Platforms
The rise of CPaaS (Communication Platform as a Service) technology has transformed the way businesses can interact with their customers and the ecosystem.
In today's quick-paced digital environment, the integration of Voice API has become a
significant tool for increasing communication skills across many platforms. This article explores the
several benefits of integrating Voice API, enabling companies to maximize their potential and
improve their offerings.
Avhan provides cloud-based contact center solutions to help enterprises meet the challenging communication demands of the digital era. Their solutions offer unified systems across multiple locations with innovative and integrated solutions for effective communication over multiple channels. Avhan understands the changing customer behaviors and challenges organizations face in customer experience delivery, and enhances business capabilities through technology that can help businesses adapt to these demands.
Next gen tech for business and telecom service providers, Raman Singh, CloudC...Alan Quayle
Next gen tech for business and telecom service providers
Raman Singh, Chief Innovation Officer, Cloud Connect
CloudConnect is a DOT Licensed Virtual Network Operator offering a lot more than just India’s first PBX on Mobile for SMBs. CloudConnect gives you the advantage of a comprehensive, and secure mobile-first Business Communication Systems which include cloud PBX system, Business IP phone service, and Unified Communications and Collaboration for small businesses.
This presentation will cover:
Emerging trends: How CloudConnct can help
CloudConnect’s offerings
UCaaS:sensible, effective, and immediately deployable
Customization, verticals, and ecosystem
CloudConnect platform Architecture
Product overview and unique value
Omni-Channel and voice bot examples
Auto-config, auto scaling, self-healing
The power of knowing is an incredibly powerful thing. Knowing that you can access your data whenever, wherever and however you want. Knowing that when you do, you’re supremely secure. Knowing that your solution will be shaped according to your needs.
Knowing it’s a platform that uses leading patented technology across web, voice and SMS. Knowing that it’s already earned the trust of millions all over the world.
Digital transformation and customer careMiguel Mello
WebRTC and Sippo can enable real-time communications like audio, video, file sharing and screen sharing across multiple devices. Sippo allows these capabilities in any browser or device. It also supports in-app customer service to reduce costs and provide better customer experiences. Sippo can enable use cases like remote assistance, document reviews, identity verification and telehealth through real-time audio and video calls.
ValueFirst is an established enterprise mobility solutions company that provides end-to-end business communication solutions like SMS, voice, USSD, and WAP. It has a presence in India and several other countries. ValueFirst offers enterprise messaging solutions, voice solutions, mobile applications, mobile marketing, M-commerce, and operator/consumer value-added services to meet various business communication needs.
The document discusses how digital technologies are transforming businesses and customer experiences. It notes that 90% of customers prefer using mobile apps for initial contact and that web video conferencing usage will double in the next two years. The document then promotes the CaféX solution for enabling real-time collaboration and engagement across mobile and web platforms to improve customer journeys and workforce productivity.
Swampfox provides customer experience solutions including self-service IVR, contact center, and agent productivity tools. Their solutions help understand customers, engage across channels, and delight customers through the journey. They also provide compliance, productivity, and mobility through secure data capture and routing. Swampfox balances customer and staffing needs through callback solutions and service level management tools.
This document provides an overview of the products and services offered by Esendex, a company that helps businesses communicate more effectively through SMS, voice, and email services. Esendex was founded in 2001 and has grown to serve thousands of businesses worldwide. The document summarizes Esendex's core communication channels including SMS, voice, and email. It also provides brief descriptions of some of their specific product offerings for each channel such as SMS APIs, SMS surveys, hosted IVR, and voice broadcasting. The document is intended to give potential customers a high-level snapshot of what Esendex can do to help improve business communications.
The document summarizes Radisys' Engage portfolio of media processing and digital engagement solutions. It outlines Radisys' leadership in media servers and VoLTE, introduces the Evolved Media Server platform, and describes new AI-based video, voice, and text services including a video assistant, in-call assistant with noise reduction, and digital assistants for conference calls. The webinar agenda, business value, demos, and next steps are also briefly outlined.
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Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
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Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
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2. A Letter
From CEO
When I started EnableX in 2017, I
envisioned a future where businesses
could connect with consumers in an
innovative, personalised, engaging and
always-on way. Today, we have established
a robust platform - EnableX - that
seamlessly serves to the ever changing
needs of the customers.
Today, it’s the consumers who decide how brands
communicate with them. They expect a tailored
experience with immediate connection and access to
information, wherever they are, on any device, platform,
and with intelligence!
Witnessing the immense pressure on businesses across
the industries, we established EnableX - a carrier-grade,
full-stack communications platform, that allows
developers to build innovative communication experiences
easily - from Video, Voice, SMS to Chat and beyond -
directly into their existing applications with low-code APIs.
With our flexible design & architecture, businesses can
host the EnableX Platform on the cloud, on-premise or in
a hybrid environment.
Additionally, with advanced features such as data
analytics, AI, and facial recognition, we empower
businesses to create a smarter and effective way to stay
in sync with what the customers desire.
At EnableX, we constantly strive to deliver the NextGen
communications platform that can automate and
orchestrate customer interactions, helping businesses be
ahead of the game.
02
Smart, flexible, and channel-agnostic,
EnableX platform helps business
partners and developers create a
differentiated impact in the market.
Pankaj Gupta
CEO and Founder of EnableX
A Letter
From CEO
3. EnableX
Communications
All Ways, Always
03
About EnableX
EnableX is a carrier-grade, developer-trusted
platform that empowers businesses to quickly
and easily add all or part of the communication
channels – Video, Voice, SMS, Chat– to their
own customer-fronting applications through
the use of programmable APIs.
Any Channel, Any Platform, Any Device, Anytime
4. Loved By
Users
Copyright 2020 vCloudX. Reproduction is forbidden unless authorized. All rights reserved
Omni-Device and Platform
For customers on-the-go
Connect and engage with your customers through any
web browser (safari, chrome and more), mobile (iOS,
Android), and social app (Youtube, Facebook) for a more
meaningful conversation.
Omni-Channel
Be where your customers are
Allow your customers to use their preferred channel(s) –
video, voice, SMS, chat, and more - to communicate
with you. This helps you meet the diverse needs of your
customers and also allows smooth transitions between
texts and calls.
Always Available
Connect them online or offline
Converse with your customers within your app for an
in-app and contextual experience or connect to
established PSTN networks and communicate with
anyone, anytime, even when they are offline.
04
“
“
“
EnableX all-channel, all-device approach
allows you to interact with your customers
in the channel-agnostic way they love
Copyright 2020 vCloudX. Reproduction is forbidden unless authorized. All rights reserved
5. Trusted By
Developers
Copyright 2020 vCloudX. Reproduction is forbidden unless authorized. All rights reserved
Flexible
Designed, built and managed by EnableX, we
offer you a full-stack of communication
channels – video, voice, SMS, and Chat - that are
tightly integrated yet modular for you to pick the
channels you need and effortlessly add on more
as your business requirements change.
Smart
Our built-in channels are enhanced with analytics,
adding richness to business decisions. Together
with EnableX’s AI, facial recognition and Natural
Language Processing, you can provide high-value
interactions and bolster consumer trust.
Carrier-grade
EnableX powers the future of business
communications with a robust platform that
scales. Our secure and future-proof
architecture ensures high availability of
services.
Customisable
If you are developing a solution to resell, or are
a financial organisation with strict regulatory
requirements, our flexible deployment options
allow you to deploy on your data centre, private
cloud or hybrid of both environment.
Fast and Easy
With APIs and SDKs, developers can easily
embed call functionalities into their
applications using any programming language.
Increase the speed of development and
deployment with our low-code wrappers and a
library of documentation and tutorials.
“
“
“
EnableX is the only Asian communication
provider offering full stack of
communications channels with the
options to deploy in the cloud,
on-premise or hybrid
05
6. FACIALRECOGNITION
V
I
R
T
U
A
L
N
U
M
B
E
R
Customer
Service
Service
Providers
On-demand
Services
Virtual
Classrooms
Recruitment
Retail and
eCommerce
Virtual
Banking
Telehealth
PUBLIC CLOUD
P
R
I
V
A
T
E
C
O
U
D
O
N
-
P
R
E
M
I
S
E
S
H
Y
B
R
I
D
ANALYTICS
PORTAL/D
A
S
H
B
O
A
R
D
D
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Resellers
PSTN Communcations to 100+Countries
Virtual Numbers allow you to connect to users
even when they are offline.
Smart APIs
Facial recognition, text-to-speech, and more for
smart and personalied communications.
Full-stack Communications APIs
Modular platform. Pick and choose the communication
channels you require and add on more in future.
Copyright 2020 vCloudX. Reproduction is forbidden unless authorized. All rights reserved
Multi-cloud Deployment Options
Support multiple deployment options to fit your
goals, budget, security and compliance needs.
Tools and Services
Tools, documentations and professional support
to accelerate app development process.
Everything You Need For An
Engaging and Smart Conversation.
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SIP Endpoint
8. 08
C-Zentrix
C-Zentrix is a leading software provider offering best-in-class contact centre and enterprise
software for superior customer experience.
Industry : Customer Service
Why EnableX? Benefits
Requirements : AI-enabled CZ-Chat software provides text communications between agents and customers
and helps to seamlessly integrate with various messaging platforms such as Whatsapp, Facebook for a
multichannel experience. C-Zentrix wanted to expand its communication capabilities from text chats to
include audio and video calls.
Omnichannel Experience. Customers have a
choice to use their preferred communication
channel(s). They can start with text chat or a
phone call and move on to video chat for more
in-depth conversations.
Improve Customer Engagement. Live Video
allows agents to view the customer’s state of
emotion and express empathy, both verbally and
visually.
Quicker Resolutions. The "see-what-I-see"
experience via live video allows the agent to
understand the context of the issue better and
address it accurately.
Deep Integration. Easy-to-use APIs allow
developers to quickly integrate video and voice
functionalities to CRM software.
Features-rich platform. Collaborative features
such as screen sharing, annotation, co-browsing
enable agent to provide more personalised
assistance.
Secure. All conversations and recording are
encrypted with AES-256bit. Client-server is
routed through a DTLS connection for an extra
layer of security.
EnableX Solutions :
Voice API
Video API
Recording and Storage
Collaborative features
Copyright 2020 vCloudX. Reproduction is forbidden unless authorized. All rights reserved
9. AZ Bank
LOGIN
Your email
email@azbank.com
Password
**********
Forgot Password
AZ BANK
Sign in your account
Forgot Password
Sign in your account
Sign in your account
AZ Bank
Great Software Laboratory
Great Software Laboratory (GS Lab) has served more than 100 organisations across North America,
Europe and Asia Pacific. Till date, they have developed more than 300 "first-of-its-kind" solutions to
real-world problems.
Industry : Fintech
Why EnableX? Benefits
Requirements : To modernise customers onboarding process with self-service remote registration through
video-enabled Know-Your-Customer (vKYC). Customers can register themselves from the comfort of their
homes while organisations can authenticate customer details in real-time through video & AI-driven
analytics.
Eliminates Forgery. Organisations can authenticate
customer details in real-time through video &
AI-driven face match, liveness detection,
geo-tagging, and eKYC verification of customers’
documents, thereby eliminating falsification of
identity, signatures and phishing.
Speed Up Processes and Reduce Cost. Automation
and paperless transactions allow financial
institutions to enjoy faster client onboarding and
also eliminate the risk of manual error.
Improve Customer Satisfaction. Onboarding can be
done remotely, at the comfort of their homes, as
compared to manual onboarding that requires
customers to visit the banks physically.
Carrier-Grade APIs. High quality secure video and
recording APIs for fast and easy integration to the
KYC workflow.
Secure and Compliant. All video calls and
recorded media are encrypted with AES-256 bit
and Compliant to RBI guidelines issued for
video-based customer identification process.
Multi-cloud Hosting. Organisations have the
flexibility and the options to deploy on private or
public cloud, on-premise data centre or a hybrid
of both.
EnableX Solutions :
Video API
Recording and Storage
Collaborative features
Copyright 2020 vCloudX. Reproduction is forbidden unless authorized. All rights reserved
09
Copyright 2020 vCloudX. Reproduction is forbidden unless authorized. All rights reserved
Great Software Laboratory
Great Software Laboratory (GS Lab) has served more than 100 organisations across North America,
Europe and Asia Pacific. Till date, they have developed more than 300 "first-of-its-kind" solutions to
10. Copyright 2020 vCloudX. Reproduction is forbidden unless authorized. All rights reserved
Video Call Initiation
Customer schedules a
Video Call with the bank
to conduct
Video-enabled KYC
1
Location Verification
Platform identifies
customer’s location to
ensure that she belongs to
the same country or
location that she claims to
be in
2
Customer Response
Verification
Test customer’s
“liveliness” by getting
customer to answer
random questions over
video call.
3
ID Verification
Customer shows her ID
over the camera and the
system automatically
captures the necessary
data and populates the
information into the
predefined fields
4
Photo Verification
Customer uploads her
photo and system facial
recognition technology
performs an identity check
by matching the video to
the picture from the
updated images
5
Onboarding Successful!
Copyright 2020 vCloudX. Reproduction is forbidden unless authorized. All rights reserved
Revolutionising the
KYC industry
Powered by EnableX and emerging technologies
10
11. 11
Preksh
Preksh is India's No. 1 AR/VR-enabled Visual Marketing Solution (VMS) Provider. Its patented technology equips
retail and e-commerce companies to provide immersive virtual 3D storefront experience to their consumers.
Industry : eCommerce and Retail
Why EnableX? Benefits
Requirements: Preksh creates 3D storefronts and virtual merchandise with AR/VR. While this improves the
online shoppers retention rate, Preksh needed immediate attention to shoppers’ enquiries, like it happens in
a brick and mortar shop. The ability to have a live video chat with Sales Agent embedded within Preksh
e-commerce solution is required
Flexible Building Blocks. Video & Voice APIs
and customisable UI for fast and flexible
integration to Preksh VMS and retailers’ CRM
systems.
Full-stack APIs. Extensive APIs provide Preksh
with the simplicity to add on more
communication channels in the near future,
avoiding challenging integration work.
Whitelabel. Video calls are powered by EnableX
but branded as Preksh.
Improve Customer Engagement. Video Chat
Support offers immediate help to online shoppers
who are confused. An agent can address
shoppers’ queries quickly and use collaborative
features such as annotation to provide clarity.
Increase Sales. Engaging shoppers and
addressing their inquiries on the spot speed up
buying decisions and increases the chances of
converting online visitors into buyers.
EnableX Solutions :
Voice API
Video API
Collaborative Features
Copyright 2020 vCloudX. Reproduction is forbidden unless authorized. All rights reserved
Preksh is India's No. 1 AR/VR-enabled Visual Marketing Solution (VMS) Provider. Its patented technology equips
retail and e-commerce companies to provide immersive virtual 3D storefront experience to their consumers.
eCommerce and Retail
Preksh creates 3D storefronts and virtual merchandise with AR/VR. While this improves the
11
12. Modern Family Doctor
Modern Family Doctor (MFD) is a one-stop healthcare provider with
more than 1 million users and 100 doctors.
Industry : Healthcare
Why EnableX? Benefits
Requirements: To allow patients to schedule and receive virtual consultation with practitioners through a
telemedicine app - TheFamilyDoc. Patients have the convenience to select doctors, book an appointment,
make payments, get prescription, and provide virtual consultation all within the secure and reliable app.
HIPAA Compliant ensuring that personal health
information (PHI) and proprietary data are
protected.
Easy-to-use APIs that offer comprehensive
documentations and toolkits for fast
integration to TheFamilyDoc app.
High Quality Video. Bandwidth optimisation
technology to ensure users get the best quality
calls possible on any device.
One-stop Convenience. Patients can use the app
to check doctor’s profile, book appointments,
receive virtual face-to-face consultation and get
doctor’s prescription, all within the app.
Preferred Channel. Patients have the options,
from the comfort of their homes, to choose
between video or voice call consultation.
Deliver Better Care. Doctors can increase patient
engagement, streamline operations, and improve
patient outcomes, all while lowering the costs.
EnableX Solutions :
Voice API
Video API
EnableX Cloud
Copyright 2020 vCloudX. Reproduction is forbidden unless authorized. All rights reserved
12
Modern Family Doctor
Copyright 2020 vCloudX. Reproduction is forbidden unless authorized. All rights reserved
13. Copyright 2020 vCloudX. Reproduction is forbidden unless authorized. All rights reserved
Join thousands of developers, who have
experienced and used EnableX, to create
innovative applications and workflow
I want to try EnableX API
EnableX is a cloud-based communications platform for
embedding video, voice, SMS and chat messaging into any apps
and sites. Built on a carrier-grade platform, it offers developers
with full stack of communications APIs and all the necessary
toolkits to develop innovative and engaging communication
experience.
Singapore
International Building,
360 Orchard Road,
#08-02,
Singapore 238869
Noida, India
6th Floor, ECO Tower,
Plot-A-14, Sector -125,
Noida-201301
Bangalore, India
Samrah Plaza,
St Marks Rd,
Shanthala Nagar,
Bengaluru, Karnataka
Enablex