The document discusses the challenges faced by insurers with legacy IT systems that are costly to maintain and limit flexibility. It introduces Seamless, a cloud-native insurance software platform that provides a modern solution to increase sales and customer experience with multichannel communication and a unified customer view. Seamless is highly configurable, provides automation and insights, and offers benefits like reduced costs, increased speed to market, and scalability. It aims to help insurers overcome challenges and capture opportunities in the increasingly digital insurance industry.

1. Enabling Faster, Flexible and Seamless
Insurance
SEAMLE
SS

2. Costly Incoherent
/ Legacy System
IT departments spend 73% of
their existing budget for the
maintenance of on-premises
and cloud-hosted systems
Costly
Distribution
The costs of distribution are
enormous at roughly 50% of
total industry costs
Poor Customer
Experience
The consumer perception of
digital services in insurance falls
way behind other industries.
THE CHALLENGES
Low Reach
Long time to market is an
important concern for
insurers to launch new
products and services,
and therefore the low
reach

3. Faster
Sidestep complex core IT
systems and introduce a
platform that let’s insurers
grow by becoming faster at
everything they do,
Flexible
gives them the flexibility to
change attributes as per their
business needs with simple
configurations,
Seamless
and enables them to build
frictionless experiences for
customers, agents/brokers,
employees,
THE SOLUTION
Cost Efficient
And of course, gives
insurers instant
scalability, regular
updates, low running cost
and reduced IT pressure

4. SEAMLES
S
THE
PRODUCT
A cloud native modular insurance
software platform, delivered as a service
though AWS. It’s built around holistic
customer management and multichannel
sales, with a microservice architecture
enabling optimal fit for customers
business needs.​

5. Seamless provides insurers with a modern solution to increase sales and
customer experience with multichannel communication and distribution, a
powerful service center and seamless access to relevant information. From
initial sales to loyalty, all in one place.
Fully configurable solutions for Customer Management, Policy Lifecycle
Management, Quotes and Underwriting, Products, Commissions, Claims, Billing,
Reporting and more
Provides White-label portals and apps for customers, agents and brokers.
Delivers data analytics and insights to drive customers’ actions.
APIs to core systems with flexible integrations to suit legacy systems anda
simple to use plugin connector to enable the usage of third-party
applications to create a true digital insurance ecosystem
THE
FEATURES
Superior Sales and Customer
Service
Full Fledged Core System
Portals & Insights
Digital Ecosystem

6. Highly Flexible
Seamless is highly flexible – it is
built for insurance, but Since every
organization is set up slightly
differently, Seamless provides full
flexibility with simple
configurations.
Scaleable & Low
Cost
As a SaaS native platform,
Seamless gives you instant
scalability, regular updates, low
running cost and reduced IT
pressure.​
Process
Automation
Let’s you manage your entire
insurance business from a single
system and increase efficiency with a
flexible and rich workflow tool. Of
course, it can’t get more seamless
than automated processes.
THE
BENEFITS
Speed to
Market
Quick product rollout with an
easy graphical product builder
and easy distribution towards
portals and the back-office.​

7. Tightly Integrated,
Complete Modular
Solutions
offers the most comprehensive
portfolio for financial institutions,
enabling a total customer experience,
including solutions for the front, middle
and back office.
Proven Time to
Value in major
implementations
Major segment of the industry
throughout the world, continue to
rely on Vendor to enable them to
offer a comprehensive customer
experience.​
Key Breakthrough
Innovations
Our product portfolio is based on the
industry’s most innovative technology
foundation – including Database,
mobile solutions, analytics, and cloud
solutions – to deliver business
process optimization and efficiency at
the lowest possible cost.​
THE VALUE ADD
Delivering Value to
Global Financial
Services
Many of the world’s leading
financial institutions, across
every segment, are reaping
the benefits and running
better with Contemi’s software
and services.​

8. A 2020 McKinsey analysis of the top 20 insurers by
measure of gross written premiums (GWPs)
showed that the share of insurers with a digital
business increased from 1% to 70% in just five
years
Accenture estimate that 10% or less of the
overall insurance industry’s workload is
currently running on public cloud platforms.
That leaves 90% insurers without the cost and
scalability benefits the public cloud offers and
falling behind industry leaders.
As Accenture 2019 Cloud Readiness
Survey report noted, insurers who
migrated to automated operations on
cloud saw IT run costs drop
approximately 30%
OPPORTUNITIES FOR INSURERS
30-60% Technology Cost
Reduction & Operational
Efficiencies
40-70% Business
Innovation, Time to Market,
Agility & Revenue Focus
30-40% Accelerated
Application Delivery,
Greater Security

9. THE CUSTOMER
VIEWS
“By aiding in our modernisation and streamlining process, Contemi
has proved itself as a very reliant partner for our company,
excellent communication throughout all project and easy setup
for cooperation. Contemi has been one of the key contributors in
helping HOGS becoming the most modern and efficient
company within its industry“.
- Kristian Opsahl, CFO, HouseOfGuarantees.​
"There are several aspects that we deeply value with Contemi. First,
their proactive and deeply supportive culture, which lies at the
heart of all our key relationships. Secondly, they understand our
business and they add value to our thinking, solutions and our
designs constantly. Thirdly, the technical skills and knowledge and,
increasingly, experience, arising from Contemi's home in Vietnam.“
- James Shanahan, COO, Singlife

10. Delivering Digital Software
Solutions to Financial Services
Industries
ABOUT
CONTEMI
WEALTH
MANAGEMENT
POST-
TRADE
INSURA
NCE
22
years with products in
existence (1999)
250+
staff across 12 offices
globally
50+
clients in 11
countries
5
development centres
across time zones

11. THANK YOU
Daniel O. Thafvelin
Executive Director – Global SaaS
Contemi Solutions
Daniel.thafvelin@contemi.com
www.contemi.com
Gaurav Mehta
Executive Director – Global Sales
Contemi Solutions
Gaurav.Mehta@contemi.com
www.contemi.com