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The Boot Camp Training Model for
         Maturing Your Field
            Michael Hoffman

                April 9, 2013
             Use Twitter Hashtag #npweb


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The Boot Camp Training Model for
            Maturing Your Field
              Michael Hoffman

                April 9, 2013


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Protecting and Preserving the     www.cjwconsulting.com
            Institutional Memories of
            Nonprofits Since 1993                     (866) 598-0430
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Today’s Speaker




                                    Michael Hoffman
                                           CEO
                                    See3 Communications

Assisting with chat questions:                                                         Hosting:
Jamie Maloney, Nonprofit Webinars              Cheri J Weissman, CJW Consulting & Services, Inc.

 A Service
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THE BOOT CAMP MODEL
FOR MATURING YOUR FIELD

           MICHAEL HOFFMAN
          SEE3 COMMUNICATIONS
See3 Communications
About See3
         See3 produces compelling content.
     Paired with creative strategy, we develop
online campaigns that tell your story to drive action.



       OUR TEAM 35 OF AUDIO-VISUAL PRODUCERS, STRATEGISTS,
           MARKETING PROS, DESIGNERS, AND DEVELOPERS
           ARE COMMITTED TO BRINGING YOUR GOOD WORK
              TO THE PEOPLE INVESTED IN YOUR ISSUE.
See3 Core Services

      video


web design + development


      online engagement
Michael Hoffman
• Former senior nonprofit fundraiser and political
  consultant
• Online marketing and
  communications specialist

• Founded See3 Communications to
  merge video and the web for
  nonprofits and causes
Some See3 Clients
Today’s Session

• The challenges
• What is the “Boot Camp” model?
• How Boot Camp can be applied effectively
• Breaking down the barriers
• Program examples
• Lasting connections - tactics
The Challenges

• Knowledge gaps
• Dissonance
• Bandwidth/resources
• Divergent goals
• Motivation & incentive
Design: Process of Change
 1.   Team formation
 2.   Live cohort building
 3.   Webinar curriculum
 4.   1:1 Coaching
 5.   Project based learning
 6.   Incentives
 7.   Sharing
1. Team Approach
• Social media/marketing/communications staff
  person
• Board members
• Other program staff
• Volunteers
                          Team of 5-7 people:
                          • 2 key
                          • 1 point person
2. Build The Cohort
•   Build trust
•   Shared assumptions, experience
•   Promote culture of sharing
•   Demonstrate learning from each other
3. Webinar Curriculum
• Live & recorded
• Real life examples, case studies
• Tools, strategies, integration
• Build knowledge
• Increase capacity
Design: Process of Change
1.   Team formation
2.   Live cohort building
3.   Webinar curriculum
4.   1:1 Coaching
5.   Project based learning
6.   Incentives
7.   Sharing
4. Coaching
•   Expertise
•   Specificity
•   Group dynamics
•   Pacing
•   Quality
•   Decrease
    elapsed time
“POST” Planning

 • People
 • Objectives
 • Strategy
 • Technology
Coaching, Not Consulting
Peer Coaching & Mentoring
Design: Process of Change
1.   Team formation
2.   Live cohort building
3.   Webinar curriculum
4.   1:1 Coaching
5.   Project based learning
6.   Incentives
7.   Sharing
Project Based Learning
Apply theory to action
immediately

1. Social Media Experiment
2. Social Fundraising
   Experiment
3. Social Media
   Policy/Guidelines
Why
Experiments?

1. Culture
2. Iterative
3. Testing
4. Adaptable
Goal: Alumni Engagement.
Tool: Facebook.
Strategy: Photo tagging.
Measurement: Comments, Page
likes, Engagement
Activate the Network: Social
Fundraising
Social Media
                                            Policies

                                        •   Reduce Fear
                                        •   Mature Culture
                                        •   Agreed upon values
                                        •   Explore time/staffing
                                        •   Privacy/Permissions




http://idealware.org/reports/nonprofit-social-media-policy-workbook
6. Incentives
Zoom in to reduce the roadblocks

•   Financial
•   HR
•   Buy-in
•   Prioritization
•   Risk taking
7. Sharing

   •   Sharefest
   •   FB Group
   •   Blogging
   •   Hashtag
BOOT CAMP FLEXIBILITY

•   Local / National
•   Breadth / Depth
•   Size of cohort
•   Intensity
Avi Chai Academies
Keep
Things
Growing
Keeping the Momentum
             Design

    Refine             Implement




     Share             Measure

             Reflect
3 Rules of Thumb
1. Establish structures for
   sharing, supporting.
2. Continue to learn from
   those who are at the front
   of the bell curve.
3. Share insights with the
   field to continue
   maturation and add
   energy.
Structures for
Sharing


 • Facebook
   Group
 • Webinar
   “Sharefest
   s”
 • Guest
Continue to Learn &
Invest

Listening is
paramount.

How will you listen
and learn?
Pull the Front Edge Forward
Advance the whole curve by sharing and
amplifying what’s working at the front edge.
e.g. Job Descriptions
Don’t Be the Hub
Weave the Network
Thank you!
  Email: michael@see3.com
    Phone: 773-784-7333
    Web: www.see3.com
      Twitter: @See3
Find listings for our current season
               of webinars and register at:

                 NonprofitWebinars.com


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The Boot Camp Training Model for Maturing Your Field

  • 1. The Boot Camp Training Model for Maturing Your Field Michael Hoffman April 9, 2013 Use Twitter Hashtag #npweb A Service Of: Sponsored by:
  • 2. How This Webinar Works • A link to the slides/materials will be sent in an email after the webinar • If you’d like to ask a question during the webinar, you can type it in the question box of your control panel on the right side of your screen • Chat with us on twitter using the hashtag - #npweb A Service Of: Sponsored by:
  • 3. The Boot Camp Training Model for Maturing Your Field Michael Hoffman April 9, 2013 A Service Of: Sponsored by:
  • 4. Protecting and Preserving the www.cjwconsulting.com Institutional Memories of Nonprofits Since 1993 (866) 598-0430 info@cjwconsulting.com A Service Of: Sponsored by:
  • 5. Affordable collaborative data management in the cloud. A Service Of: Sponsored by:
  • 6. Today’s Speaker Michael Hoffman CEO See3 Communications Assisting with chat questions: Hosting: Jamie Maloney, Nonprofit Webinars Cheri J Weissman, CJW Consulting & Services, Inc. A Service Of: Sponsored by:
  • 7. THE BOOT CAMP MODEL FOR MATURING YOUR FIELD MICHAEL HOFFMAN SEE3 COMMUNICATIONS
  • 9. About See3 See3 produces compelling content. Paired with creative strategy, we develop online campaigns that tell your story to drive action. OUR TEAM 35 OF AUDIO-VISUAL PRODUCERS, STRATEGISTS, MARKETING PROS, DESIGNERS, AND DEVELOPERS ARE COMMITTED TO BRINGING YOUR GOOD WORK TO THE PEOPLE INVESTED IN YOUR ISSUE.
  • 10. See3 Core Services video web design + development online engagement
  • 11. Michael Hoffman • Former senior nonprofit fundraiser and political consultant • Online marketing and communications specialist • Founded See3 Communications to merge video and the web for nonprofits and causes
  • 13. Today’s Session • The challenges • What is the “Boot Camp” model? • How Boot Camp can be applied effectively • Breaking down the barriers • Program examples • Lasting connections - tactics
  • 14. The Challenges • Knowledge gaps • Dissonance • Bandwidth/resources • Divergent goals • Motivation & incentive
  • 15.
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  • 17. Design: Process of Change 1. Team formation 2. Live cohort building 3. Webinar curriculum 4. 1:1 Coaching 5. Project based learning 6. Incentives 7. Sharing
  • 18. 1. Team Approach • Social media/marketing/communications staff person • Board members • Other program staff • Volunteers Team of 5-7 people: • 2 key • 1 point person
  • 19. 2. Build The Cohort • Build trust • Shared assumptions, experience • Promote culture of sharing • Demonstrate learning from each other
  • 20. 3. Webinar Curriculum • Live & recorded • Real life examples, case studies • Tools, strategies, integration • Build knowledge • Increase capacity
  • 21. Design: Process of Change 1. Team formation 2. Live cohort building 3. Webinar curriculum 4. 1:1 Coaching 5. Project based learning 6. Incentives 7. Sharing
  • 22. 4. Coaching • Expertise • Specificity • Group dynamics • Pacing • Quality • Decrease elapsed time
  • 23. “POST” Planning • People • Objectives • Strategy • Technology
  • 25. Peer Coaching & Mentoring
  • 26. Design: Process of Change 1. Team formation 2. Live cohort building 3. Webinar curriculum 4. 1:1 Coaching 5. Project based learning 6. Incentives 7. Sharing
  • 27. Project Based Learning Apply theory to action immediately 1. Social Media Experiment 2. Social Fundraising Experiment 3. Social Media Policy/Guidelines
  • 29. Goal: Alumni Engagement. Tool: Facebook. Strategy: Photo tagging. Measurement: Comments, Page likes, Engagement
  • 30. Activate the Network: Social Fundraising
  • 31. Social Media Policies • Reduce Fear • Mature Culture • Agreed upon values • Explore time/staffing • Privacy/Permissions http://idealware.org/reports/nonprofit-social-media-policy-workbook
  • 32. 6. Incentives Zoom in to reduce the roadblocks • Financial • HR • Buy-in • Prioritization • Risk taking
  • 33. 7. Sharing • Sharefest • FB Group • Blogging • Hashtag
  • 34. BOOT CAMP FLEXIBILITY • Local / National • Breadth / Depth • Size of cohort • Intensity
  • 36.
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  • 40. Keeping the Momentum Design Refine Implement Share Measure Reflect
  • 41. 3 Rules of Thumb 1. Establish structures for sharing, supporting. 2. Continue to learn from those who are at the front of the bell curve. 3. Share insights with the field to continue maturation and add energy.
  • 42. Structures for Sharing • Facebook Group • Webinar “Sharefest s” • Guest
  • 43. Continue to Learn & Invest Listening is paramount. How will you listen and learn?
  • 44. Pull the Front Edge Forward
  • 45. Advance the whole curve by sharing and amplifying what’s working at the front edge.
  • 49. Thank you! Email: michael@see3.com Phone: 773-784-7333 Web: www.see3.com Twitter: @See3
  • 50. Find listings for our current season of webinars and register at: NonprofitWebinars.com A Service Of: Sponsored by: