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The Basics of Project
Evaluation for Effective
Outreach
VegFund Activist Learning Series
November 6, 2018
Leslie Barcus
Executive Director, VegFund
With Special Guest: Pablo Moleman, Proveg International, Netherlands
Upcoming webinars scheduled through 2018:
Marketing to Non-Vegans
Tuesday, November 13, 2:00 p.m. to 3:30 p.m. EST / 11:00 a.m. to 12:30 p.m. PST
Presenter: Stephanie Redcross West, Founder and Managing Director, Vegan Mainstream
Learn how to reach and engage non-vegans in your advocacy work!
The Science of Making People Care
Wednesday, November 28, 2:00 p.m. to 3:30 p.m. EST / 11:00 a.m. to 12:30 p.m. PST
Presenters: Ann Searight Christiano, Professor and Frank Karel Chair in Public Communications, University of Florida
College of Journalism and Communications
The scientific evidence is mounting: people don’t act on information; they act on what they care about most.
GDPR: What It Means for Organizations Collecting Consumer Information and DataWednesday, December 5, 2:00
p.m. to 3:30 p.m. EST / 11:00 a.m. to 12:30 p.m. PST
Presenter: Jennifer Mailander, Associate General Counsel, Privacy and Compliance, comScore, Inc.
When Bad Luck Happens to Good Vegfests
Friday, December 14, 2:00 p.m. to 3:30 p.m. EST / 11:00 a.m. to 12:30 p.m. PST
Panel discussion with Richard Rogers, Philly VegFest; Helene Greenberg, Triangle Vegfest; Katelin Rupp, Indy
VegFest; and Jenna Bardoff, Solutionary Events
~The practice of evaluation is
difficult in the best of
circumstances~
Source: A friend who practices evaluation
Theory of Change
Action
Reach people and
“convince” them to
consider new ways
of being
We end up with
results or a change
in the world that we
desire to see
‘Theory of Change’
ACTIVITIES:
Film screening
Food sample
Veggie
challenge
Vegfest
OUTPUT:
Individuals
newly exposed
to new,
knowledge and
practices
Ultimate Desired
Result
People Stop
Eating Animals
Longer-term
OUTCOME:
Observed changed
attitudes, leading to
changed behaviors
(practices)
Theory of Change Components
‘Theory of Change’
ACTIVITY:
Host a film
screening
OUTPUT:
People exposed
to new
information &
ideas
(Knowledge)
Ultimate
Long-run
Result:
People Stop
Eating Animals
LONG-TERM
OUTCOME:
Individuals
begin to modify
their dietary
choices
(Practice)
Assumptions:
• Screening organized
and advertised
• People attend the
screening
• Attendees think about
the screening visuals
and script content
Assumptions:
• They believe the
information
• They know how to act
on the information
• Their family & friends
support changes
• Vegan recidivism will
decline
Assumptions:
• They retain
new knowledge
beliefs, or
attitudes, feel
comfortable
with the change
and will go and
stay vegan
Assumptions:
• 100 people will come
who are not vegan
• 50 people will come
who are vegan
Adding Assumptions
‘Theory of Change’
ACTIVITY:
Host a film
screening
OUTPUT:
People
exposed to
new
information
(Knowledge)
Ultimate,
Long-run
Result:
People Stop
Eating Animals
OUTCOME:
Individuals
recall film
messages
and modify
their dietary
choices
(Behavior)
Measurement:
• How many
screenings
held?
• My hours spent
on this activity
• The cost to hold
the screening
Measurement:
• # of people who
were sent
information about
the screening date
• # of people who
came
• # of people who
stayed for the
entire
documentary
Measurement:
• What proportion of
target population
recall the
information from
the screening 3-
months later?
Measurement:
• How many people
ate meat 9 months
after the
screening?
Adding Measurement
Defining Evaluation
Evaluation is a systematic method for
collecting, analyzing, and using
information (or data) to answer questions
about outputs and outcomes defined
within the design (assumptions, activities,
inputs) of projects, policies and programs.
If all works to our design and plan, we
hope to observe causality to our desired
results.
What Evaluation (hopes to) Answer:
✓ Did our assumptions about outputs and outcomes hold?
✓ At what scale?
✓ Were we cost efficient and cost effective?
✓ Did we observe our anticipated result(s)?
✓ Did our activity show causality for the result?
The Nature of Evaluation
1. Evaluation work is an actual
academic and professional practice
and not just a casual past-time.
2. Vegan outreach and the
evaluation thereof involves the
design and implementation of events
for people who are subject to many
influences making the activist’s
attempts at evaluation even more
difficult.
Vegan activism is about human behavior change
…and is human behavior is profoundly influenced by
society
We seek to change people’s KNOWLEDGE
We seek to change people’s ATTITUDES
…..with the desired outcome that people change their PRACTICES/BEHAVIORS
We should design our actions for the baseline of knowledge, attitudes
and practices (KAP’s) of our audiences.
Action
Reach and
“convince”
people to
act
That change
or results we
see in the
world
Considering
KAPs, we
DESIGN
appropriate
interventions
Think about your action with the desired result in mind,
but shape your action to the realities of your target audience
Effective activism requires its
own set of KAPs
The Vegan Activist: the other key human element in
vegan outreach!
Logical Thought #1
If we ignore the KAPs of the
people we want to reach, do
not design appropriate
interventions for them and fail
to examine our own KAPs as
activists, then we should not
anticipate our desired results.
Logical Thought #2
Vegan outreach and the
evaluation thereof is for
patient people.
Humans don’t change quickly, on average
Diffusion of Innovation Theory
Another look at innovation diffusion
Diffusion of Innovation Theory
Stages of Change
Source: Prochaska and
DiClemente/Transtheoretical
Model
With each vegan
outreach event or
message, your
non-vegan
audiences are
hopefully building
their knowledge
about veganism
and its benefits
and changing their
attitudes about
vegan living
Your non-vegan
audiences are
building their practice
to live and maintain a
vegan lifestyle with
each vegan
intervention or
message
Vegan
recidivism
Logical Thought #3
This all sounds gloomy….why did
I attend this webinar? Is there
any hope to evaluate my efforts?
Effective outcomes
We can observe at least
incrementally changed
outcomes in a person with
respect to her knowledge,
attitudes, or practices
resulting from an exposure
to some intervention.
Results
Seeing evidence for sustained
behavior change that results in
the achievement of a higher goal
is a long-term, costly and difficult
endeavor.
Gathering Evidence For Effectiveness
Single Interventions
• Documentary screenings
• Food sampling
• Paid per view
• Etc.
By which we mean some form
of short-term exposure in a
single day or a short time
period.
Programs
A longer-term veggie challenge,
encompassing ongoing mentorship, the
provision of recipes, email support, access to
vegan-meet up groups, shopping
suggestions, cooking skill development, etc.
with the measurement of progress toward
dietary change at different time intervals and
at some subsequent time period in the future
after the completion of the challenge
Single Interventions vs. Programs
Four Levels of (Quick and Dirty) Audience Evaluation
(from a training model)
1.(Immediate) Reaction to an intervention or message
2. Learning - the resulting change in knowledge and change in
attitudes measured immediately at the end of the intervention
3. Behavior Change - transfer of and observed knowledge,
practice, and/or attitudes from the intervention to changes
in behavior (typically this step is measured roughly 3-6 months
after the intervention.
4. Program Impact - the final results that occurred because
of participation.
More
difficult
Easiest to
measure!
Most
difficult
An example of capturing reaction of a film screening
“Thank you for joining us for the screening of the documentary
XX today. Even if the images and messages you just saw in
the film may have been difficult for you to watch, how do you
feel about what you learned from the film? Please circle one.”
I learned a lot and want to explore more about vegan living!
I am thinking about what I learned, including if I could ever live a
vegan lifestyle.
😳 Wait, was I supposed to learn something?
😤 I got nothing out of that film!
Examples of tools for capturing audience knowledge learned, new
attitudes and potential adopted practices
Let’s take a look at the evaluation of a
program that considers outputs,
outcomes (behavior/practice change)
and results (impact)
VeggieChallenge
International
31
personalized
challenge
personalized
start-date
32
Optimizing for omnivore engagement
Omnivore
40%
Vegetarian
4 – 9%
Vegan
0,5 – 1,1%
omnivore vegan
Reducetarian
50 – 56%
2 animals
per year
0 animals
per year
27 animals
per year
13 animals
per year
Optimizing for omnivore engagement
34
Coaching
Optimizing diet change at every stage
of the veg*n journey
35
● Personal support over e-mail
● Peer support through Facebook group
● Personalized content and statistics
● Recipe database + easy weekly menus
● Product database + weekly discounts
● Restaurant database
● Health information
● Biweekly livestream with professional
dietitian
Hi! How I h yo ?
Our vegan making machine
Events
Social
media
Screen
ings
Activist
s
Donors
Market
eers
Leaflet
s
Optimizing diet change
37
38
Online advertising
39
2017 budget: € 17.291
● Total leads: 12.717
● Avg. € 1,36 per lead
● Avg. € 0,18 per animal
saved/year
96.184 animals saved!
Challenges
- sample size
- response bias
- social desirability bias
- long-term effect?
Possible solutions
- gamification/direct feedback
- long term measurements
- measure attitudes as well as diet change
- other metrics
Impact Report 2017
41
42
● Allows for highly specific targeting and impact measurement
Online advertising
Health Taste Environment
Logical Thought #4
Neither single interventions (a film screening) nor
a longer-term program (a vegan challenge with
multiple touch point over time) may yield the full
results (impact) we desire; however, we each
step may keep an aspirational vegan on a
journey of behavior change that can save animals
lives.
The Primary Take Away Ideas of this Webinar
✓ For the majority of people, the committed adoption of vegan living will involve a lifetime
journey of learning, trying, failing and trying again!
✓ Effective outreach begins with an activist’s understanding about the existing knowledge,
attitude and practices of her audience with regard to vegan living.
✓ As a vegan activist, your knowledge, attitudes and practices about how to conduct
effective outreach is a vital component to your success and will affect the outcomes and
results designed within your Theory of Change.
✓ Measuring the long-term, sustained behavior change of our audiences and the results of
their choices is a long-term, expensive endeavor and measuring behavior change and
causation of results at scale will be cost prohibitive. But, there are reactions and learning
we can observe about our audiences, collaborate with others who share our goals and
look to external market-based indicators (what is the market share of non-dairy milks, for
example) to appreciate the desired change we want to see in the world.
Evaluation Resources, available on
Amazon.com
Thank you for joining us!
1. We would deeply appreciate your
feedback today
2. Other webinars:
https://vegfund.org/news/six-new-webinar
s-to-step-up-your-activism/

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The Basics of Project Evaluation for Effective Outreach

  • 1. The Basics of Project Evaluation for Effective Outreach VegFund Activist Learning Series November 6, 2018 Leslie Barcus Executive Director, VegFund With Special Guest: Pablo Moleman, Proveg International, Netherlands
  • 2. Upcoming webinars scheduled through 2018: Marketing to Non-Vegans Tuesday, November 13, 2:00 p.m. to 3:30 p.m. EST / 11:00 a.m. to 12:30 p.m. PST Presenter: Stephanie Redcross West, Founder and Managing Director, Vegan Mainstream Learn how to reach and engage non-vegans in your advocacy work! The Science of Making People Care Wednesday, November 28, 2:00 p.m. to 3:30 p.m. EST / 11:00 a.m. to 12:30 p.m. PST Presenters: Ann Searight Christiano, Professor and Frank Karel Chair in Public Communications, University of Florida College of Journalism and Communications The scientific evidence is mounting: people don’t act on information; they act on what they care about most. GDPR: What It Means for Organizations Collecting Consumer Information and DataWednesday, December 5, 2:00 p.m. to 3:30 p.m. EST / 11:00 a.m. to 12:30 p.m. PST Presenter: Jennifer Mailander, Associate General Counsel, Privacy and Compliance, comScore, Inc. When Bad Luck Happens to Good Vegfests Friday, December 14, 2:00 p.m. to 3:30 p.m. EST / 11:00 a.m. to 12:30 p.m. PST Panel discussion with Richard Rogers, Philly VegFest; Helene Greenberg, Triangle Vegfest; Katelin Rupp, Indy VegFest; and Jenna Bardoff, Solutionary Events
  • 3. ~The practice of evaluation is difficult in the best of circumstances~ Source: A friend who practices evaluation
  • 4. Theory of Change Action Reach people and “convince” them to consider new ways of being We end up with results or a change in the world that we desire to see
  • 5. ‘Theory of Change’ ACTIVITIES: Film screening Food sample Veggie challenge Vegfest OUTPUT: Individuals newly exposed to new, knowledge and practices Ultimate Desired Result People Stop Eating Animals Longer-term OUTCOME: Observed changed attitudes, leading to changed behaviors (practices) Theory of Change Components
  • 6. ‘Theory of Change’ ACTIVITY: Host a film screening OUTPUT: People exposed to new information & ideas (Knowledge) Ultimate Long-run Result: People Stop Eating Animals LONG-TERM OUTCOME: Individuals begin to modify their dietary choices (Practice) Assumptions: • Screening organized and advertised • People attend the screening • Attendees think about the screening visuals and script content Assumptions: • They believe the information • They know how to act on the information • Their family & friends support changes • Vegan recidivism will decline Assumptions: • They retain new knowledge beliefs, or attitudes, feel comfortable with the change and will go and stay vegan Assumptions: • 100 people will come who are not vegan • 50 people will come who are vegan Adding Assumptions
  • 7. ‘Theory of Change’ ACTIVITY: Host a film screening OUTPUT: People exposed to new information (Knowledge) Ultimate, Long-run Result: People Stop Eating Animals OUTCOME: Individuals recall film messages and modify their dietary choices (Behavior) Measurement: • How many screenings held? • My hours spent on this activity • The cost to hold the screening Measurement: • # of people who were sent information about the screening date • # of people who came • # of people who stayed for the entire documentary Measurement: • What proportion of target population recall the information from the screening 3- months later? Measurement: • How many people ate meat 9 months after the screening? Adding Measurement
  • 8. Defining Evaluation Evaluation is a systematic method for collecting, analyzing, and using information (or data) to answer questions about outputs and outcomes defined within the design (assumptions, activities, inputs) of projects, policies and programs. If all works to our design and plan, we hope to observe causality to our desired results.
  • 9. What Evaluation (hopes to) Answer: ✓ Did our assumptions about outputs and outcomes hold? ✓ At what scale? ✓ Were we cost efficient and cost effective? ✓ Did we observe our anticipated result(s)? ✓ Did our activity show causality for the result?
  • 10. The Nature of Evaluation 1. Evaluation work is an actual academic and professional practice and not just a casual past-time. 2. Vegan outreach and the evaluation thereof involves the design and implementation of events for people who are subject to many influences making the activist’s attempts at evaluation even more difficult.
  • 11. Vegan activism is about human behavior change
  • 12. …and is human behavior is profoundly influenced by society
  • 13. We seek to change people’s KNOWLEDGE
  • 14. We seek to change people’s ATTITUDES
  • 15. …..with the desired outcome that people change their PRACTICES/BEHAVIORS
  • 16. We should design our actions for the baseline of knowledge, attitudes and practices (KAP’s) of our audiences. Action Reach and “convince” people to act That change or results we see in the world Considering KAPs, we DESIGN appropriate interventions Think about your action with the desired result in mind, but shape your action to the realities of your target audience
  • 17. Effective activism requires its own set of KAPs The Vegan Activist: the other key human element in vegan outreach!
  • 18. Logical Thought #1 If we ignore the KAPs of the people we want to reach, do not design appropriate interventions for them and fail to examine our own KAPs as activists, then we should not anticipate our desired results.
  • 19. Logical Thought #2 Vegan outreach and the evaluation thereof is for patient people.
  • 20. Humans don’t change quickly, on average Diffusion of Innovation Theory
  • 21. Another look at innovation diffusion Diffusion of Innovation Theory
  • 22. Stages of Change Source: Prochaska and DiClemente/Transtheoretical Model With each vegan outreach event or message, your non-vegan audiences are hopefully building their knowledge about veganism and its benefits and changing their attitudes about vegan living Your non-vegan audiences are building their practice to live and maintain a vegan lifestyle with each vegan intervention or message Vegan recidivism
  • 23. Logical Thought #3 This all sounds gloomy….why did I attend this webinar? Is there any hope to evaluate my efforts?
  • 24. Effective outcomes We can observe at least incrementally changed outcomes in a person with respect to her knowledge, attitudes, or practices resulting from an exposure to some intervention. Results Seeing evidence for sustained behavior change that results in the achievement of a higher goal is a long-term, costly and difficult endeavor. Gathering Evidence For Effectiveness
  • 25. Single Interventions • Documentary screenings • Food sampling • Paid per view • Etc. By which we mean some form of short-term exposure in a single day or a short time period. Programs A longer-term veggie challenge, encompassing ongoing mentorship, the provision of recipes, email support, access to vegan-meet up groups, shopping suggestions, cooking skill development, etc. with the measurement of progress toward dietary change at different time intervals and at some subsequent time period in the future after the completion of the challenge Single Interventions vs. Programs
  • 26. Four Levels of (Quick and Dirty) Audience Evaluation (from a training model) 1.(Immediate) Reaction to an intervention or message 2. Learning - the resulting change in knowledge and change in attitudes measured immediately at the end of the intervention 3. Behavior Change - transfer of and observed knowledge, practice, and/or attitudes from the intervention to changes in behavior (typically this step is measured roughly 3-6 months after the intervention. 4. Program Impact - the final results that occurred because of participation. More difficult Easiest to measure! Most difficult
  • 27. An example of capturing reaction of a film screening “Thank you for joining us for the screening of the documentary XX today. Even if the images and messages you just saw in the film may have been difficult for you to watch, how do you feel about what you learned from the film? Please circle one.” I learned a lot and want to explore more about vegan living! I am thinking about what I learned, including if I could ever live a vegan lifestyle. 😳 Wait, was I supposed to learn something? 😤 I got nothing out of that film!
  • 28. Examples of tools for capturing audience knowledge learned, new attitudes and potential adopted practices
  • 29. Let’s take a look at the evaluation of a program that considers outputs, outcomes (behavior/practice change) and results (impact)
  • 32. 32
  • 33. Optimizing for omnivore engagement Omnivore 40% Vegetarian 4 – 9% Vegan 0,5 – 1,1% omnivore vegan Reducetarian 50 – 56% 2 animals per year 0 animals per year 27 animals per year 13 animals per year
  • 34. Optimizing for omnivore engagement 34
  • 35. Coaching Optimizing diet change at every stage of the veg*n journey 35 ● Personal support over e-mail ● Peer support through Facebook group ● Personalized content and statistics ● Recipe database + easy weekly menus ● Product database + weekly discounts ● Restaurant database ● Health information ● Biweekly livestream with professional dietitian Hi! How I h yo ?
  • 36. Our vegan making machine Events Social media Screen ings Activist s Donors Market eers Leaflet s
  • 38. 38
  • 39. Online advertising 39 2017 budget: € 17.291 ● Total leads: 12.717 ● Avg. € 1,36 per lead ● Avg. € 0,18 per animal saved/year 96.184 animals saved!
  • 40. Challenges - sample size - response bias - social desirability bias - long-term effect? Possible solutions - gamification/direct feedback - long term measurements - measure attitudes as well as diet change - other metrics
  • 42. 42 ● Allows for highly specific targeting and impact measurement Online advertising Health Taste Environment
  • 43. Logical Thought #4 Neither single interventions (a film screening) nor a longer-term program (a vegan challenge with multiple touch point over time) may yield the full results (impact) we desire; however, we each step may keep an aspirational vegan on a journey of behavior change that can save animals lives.
  • 44. The Primary Take Away Ideas of this Webinar ✓ For the majority of people, the committed adoption of vegan living will involve a lifetime journey of learning, trying, failing and trying again! ✓ Effective outreach begins with an activist’s understanding about the existing knowledge, attitude and practices of her audience with regard to vegan living. ✓ As a vegan activist, your knowledge, attitudes and practices about how to conduct effective outreach is a vital component to your success and will affect the outcomes and results designed within your Theory of Change. ✓ Measuring the long-term, sustained behavior change of our audiences and the results of their choices is a long-term, expensive endeavor and measuring behavior change and causation of results at scale will be cost prohibitive. But, there are reactions and learning we can observe about our audiences, collaborate with others who share our goals and look to external market-based indicators (what is the market share of non-dairy milks, for example) to appreciate the desired change we want to see in the world.
  • 46. Thank you for joining us! 1. We would deeply appreciate your feedback today 2. Other webinars: https://vegfund.org/news/six-new-webinar s-to-step-up-your-activism/