The document discusses different communication styles and why it is important to understand them. It notes that what people say does not always align with their true thoughts and emotions, leading to miscommunication. There are three main styles discussed - passive, where people have difficulty expressing themselves; aggressive, where people dominate conversations rudely; and assertive, where people express their opinions in a respectful, considerate manner to avoid misunderstandings. Understanding different communication styles can help improve understanding between people.

1. THE BASIC COMMUNICATION
STYLES FOR SUCCESS

2. COMMUNICATION STYLES are broad ways in
which people tend to communicate.

3. Why is it important to learn the basic styles of
communication?

4. What we say doesn’t always align with what we actually
mean.

5. What we say doesn’t always align with what we actually
mean.
Our communication habits often don’t reflect our
thoughts and emotions, giving others wrong impression
of what we want to communicate.

6. What we say doesn’t always align with what we actually
mean.
Our communication habits often don’t reflect our
thoughts and emotions, giving others wrong impression
of what we want to communicate.
At the same time, we also judge the habitual behavior
of others and fail to understand what they want to
convey.

7. 1. PASSIVE
People who speak in a passive manner have
difficulty expressing themselves and tend to give in to
others. Failure to express thoughts and emotions often
leads to miscommunication and built-up anger or
resentment.

8. 1. PASSIVE
People who speak in a passive manner have
difficulty expressing themselves and tend to give in to
others. Failure to express thoughts and emotions often
leads to miscommunication and built-up anger or
resentment.
“it doesn’t matter that much”
“I just want everyone to get along”

9. 2. AGGRESSIVE
Aggressive communication takes things to the other side
of the spectrum. People who rely on this communication style
in the workplace, home, or among friends tend to dominate
the conversation. They issue commands and ask questions
rudely while failing to listen to others.

10. 2. AGGRESSIVE
Aggressive communication takes things to the other side
of the spectrum. People who rely on this communication
style in the workplace, home, or among friends tend to
dominate the conversation. They issue commands and ask
questions rudely while failing to listen to others.
“Because I said so”
“I am right, and you are wrong”