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The Baldrige Core Values
BUS 411 Business Policy Seminar
What are the Core Values?
The Baldrige Core Values are a set of attributes that can define
quality. Quality in this sense is not just seen as the physical
quality of a product or the output of a process. Quality is the
mindset and attitude of the organization and business that
wants to consider itself a “quality operation” ought to exhibit
these characteristics.
@Post University, Waterbury, CT ALL RIGHTS RESERVED
The Baldrige Core Values
Visionary leadership
Customer-centered excellence
Organizational and personal learning
Valuing workforce members and partners
Agility
Focus on the future
Managing for innovation
Management by fact
Societal responsibility
Focus on results and creating value
Systems perspective
@Post University, Waterbury, CT ALL RIGHTS RESERVED
image2.png
image3.jpeg
image1.png
Due Date: 11:59 pm EST Wednesday of Unit 8
Points: 100
Overview:
One of the primary purposes of this course is to allow students
who are about to
complete their programs of study at the Malcolm Baldrige
School of Business to
demonstrate their familiarity with the Baldrige Core Values.
Instructions:
Write a reflective paper summarizing your experience of the
BUS411 course. Refer to
the Baldrige Core Values in this reflective exercise and discuss
how these Core Values
were exhibited in your work in this course and throughout your
program of studies in the
Malcolm Baldrige School of Business.
• Refer back to the Baldrige Core Values PowerPoint.
• Discuss how these Core Values were exhibited in your work
throughout this
course and your program of study in the Malcolm Baldrige
School of Business.
• What are your key takeaways from your study of the Baldrige
Core Values?
• What will you utilize in your career that you have learned
through these Core
Values?
Requirements:
• Submit a four page, minimum, Word document covering the
elements of the
assignment.
• Develop a clear introduction, body, and conclusion. Use
paragraph format and
transitions.
• Focus on the quality of writing and content.
• Use elements of APA formatting (title, references, and in-text
citations). Abstract
is not required. The title page, reference page, and appendices
are excluded in
page length requirement.
• Two or more academic references are present and formatted
properly.
Be sure to read the criteria below by which your work will be
evaluated before
you write and again after you write.
BUS411 – Business Policy
Seminar
Baldridge Reflective Paper
Evaluation Rubric for Baldridge Reflective Paper Assignment
CRITERIA Deficient Needs
Improvement
Proficient Exemplary
0-11 points 12-15 points 16-17 points 18-20 points
Introduction Unclear or
incomplete.
Introduction
with a partially
developed
thesis.
Introduction
with a mostly
developed
thesis.
Clear, well-
developed,
introduction
and thesis.
0-17 points 18-23 points 24-26 points 27-30 points
Reflection Lacks specific,
credible, and
relevant
reflection.
Discussion of
Baldridge Core
Values is
inadequate or
missing.
Not adequately
supported with
a limited
spectrum of
specific,
credible, and
relevant
reflection.
Discussion of
Baldridge Core
Values is
somewhat
thoughtful and
persuasive but
lacks detail.
Adequately
supported with
a limited
spectrum of
specific,
credible, and
relevant
reflection.
Discussion of
Baldridge Core
Values is
thoughtful and
persuasive but
lacks some
detail.
Well-supported
with a broad
spectrum of
specific,
credible, and
relevant
reflection.
Discussion of
Baldridge Core
Values is well-
developed,
very thoughtful,
and
persuasive.
0-11 points 12-15 points 16-17 points 18-20 points
Conclusion Conclusion not
included.
Some attempt
at a
conclusion, but
it is not well
written.
Good attempt
at a
conclusion, but
more
development
needed.
Well written
and fully
developed
conclusion.
0-8 points 9-11 points 12-13 points 14-15 points
Clear and
Professional
Writing
Writing is
frequently
difficult to
understand
because of
several errors
in grammar,
punctuation,
and spelling.
Word choice
is sometimes
Writing is
somewhat
difficult to
understand
with errors in
punctuation,
spelling, and
grammar.
Appropriate
word choice is
somewhat
Writing is easy
to understand
despite minor
errors in
punctuation,
spelling, and
grammar.
Appropriate
word choice is
used for an
academic
Writing is free
of almost all
punctuation,
spelling, and
grammar
errors.
Appropriate
word choice is
used for an
academic
setting.
inappropriate
for an
academic
setting.
Sentence
structure is
unclear.
used for an
academic
setting.
Sentence
structure is
somewhat
clear.
setting.
Sentence
structure is
mostly clear.
Sentence
structure is
clear.
0-8 points 9-11 points 12-13 points 14-15 points
APA
Formatting
and
References
Paper has no
APA
formatting, or
paper has an
APA title, but
no references
or in-text
citations.
No academic
references
present or
reference
formatting has
significant
errors.
Paper lacks
multiple
elements of
APA (title,
references, or
in-text
citations).
One academic
reference
present but
errors in
formatting.
Paper lacks
one element of
APA (title,
references, or
in-text
citations).
Two academic
references
present but
may have a
few errors in
formatting.
Paper has all
elements of
APA formatting
(title,
references,
and in-text
citations).
Two or more
academic
references are
present and
formatted
properly.

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The Baldrige Core ValuesBUS 411 Business Policy Seminar.docx

  • 1. The Baldrige Core Values BUS 411 Business Policy Seminar What are the Core Values? The Baldrige Core Values are a set of attributes that can define quality. Quality in this sense is not just seen as the physical quality of a product or the output of a process. Quality is the mindset and attitude of the organization and business that wants to consider itself a “quality operation” ought to exhibit these characteristics. @Post University, Waterbury, CT ALL RIGHTS RESERVED The Baldrige Core Values Visionary leadership Customer-centered excellence Organizational and personal learning Valuing workforce members and partners Agility Focus on the future Managing for innovation Management by fact Societal responsibility
  • 2. Focus on results and creating value Systems perspective @Post University, Waterbury, CT ALL RIGHTS RESERVED image2.png image3.jpeg image1.png Due Date: 11:59 pm EST Wednesday of Unit 8 Points: 100 Overview: One of the primary purposes of this course is to allow students who are about to complete their programs of study at the Malcolm Baldrige School of Business to demonstrate their familiarity with the Baldrige Core Values. Instructions: Write a reflective paper summarizing your experience of the
  • 3. BUS411 course. Refer to the Baldrige Core Values in this reflective exercise and discuss how these Core Values were exhibited in your work in this course and throughout your program of studies in the Malcolm Baldrige School of Business. • Refer back to the Baldrige Core Values PowerPoint. • Discuss how these Core Values were exhibited in your work throughout this course and your program of study in the Malcolm Baldrige School of Business. • What are your key takeaways from your study of the Baldrige Core Values? • What will you utilize in your career that you have learned through these Core Values? Requirements: • Submit a four page, minimum, Word document covering the elements of the assignment. • Develop a clear introduction, body, and conclusion. Use
  • 4. paragraph format and transitions. • Focus on the quality of writing and content. • Use elements of APA formatting (title, references, and in-text citations). Abstract is not required. The title page, reference page, and appendices are excluded in page length requirement. • Two or more academic references are present and formatted properly. Be sure to read the criteria below by which your work will be evaluated before you write and again after you write. BUS411 – Business Policy Seminar Baldridge Reflective Paper Evaluation Rubric for Baldridge Reflective Paper Assignment CRITERIA Deficient Needs Improvement
  • 5. Proficient Exemplary 0-11 points 12-15 points 16-17 points 18-20 points Introduction Unclear or incomplete. Introduction with a partially developed thesis. Introduction with a mostly developed thesis. Clear, well- developed, introduction and thesis. 0-17 points 18-23 points 24-26 points 27-30 points Reflection Lacks specific, credible, and relevant reflection. Discussion of Baldridge Core Values is inadequate or
  • 6. missing. Not adequately supported with a limited spectrum of specific, credible, and relevant reflection. Discussion of Baldridge Core Values is somewhat thoughtful and persuasive but lacks detail. Adequately supported with a limited spectrum of specific, credible, and relevant reflection. Discussion of Baldridge Core Values is thoughtful and persuasive but lacks some detail.
  • 7. Well-supported with a broad spectrum of specific, credible, and relevant reflection. Discussion of Baldridge Core Values is well- developed, very thoughtful, and persuasive. 0-11 points 12-15 points 16-17 points 18-20 points Conclusion Conclusion not included. Some attempt at a conclusion, but it is not well written. Good attempt at a conclusion, but more development needed.
  • 8. Well written and fully developed conclusion. 0-8 points 9-11 points 12-13 points 14-15 points Clear and Professional Writing Writing is frequently difficult to understand because of several errors in grammar, punctuation, and spelling. Word choice is sometimes Writing is somewhat difficult to understand with errors in punctuation, spelling, and grammar. Appropriate word choice is
  • 9. somewhat Writing is easy to understand despite minor errors in punctuation, spelling, and grammar. Appropriate word choice is used for an academic Writing is free of almost all punctuation, spelling, and grammar errors. Appropriate word choice is used for an academic setting. inappropriate for an academic setting. Sentence structure is unclear.
  • 10. used for an academic setting. Sentence structure is somewhat clear. setting. Sentence structure is mostly clear. Sentence structure is clear. 0-8 points 9-11 points 12-13 points 14-15 points APA Formatting and References Paper has no APA formatting, or paper has an APA title, but no references or in-text citations. No academic references present or reference
  • 11. formatting has significant errors. Paper lacks multiple elements of APA (title, references, or in-text citations). One academic reference present but errors in formatting. Paper lacks one element of APA (title, references, or in-text citations). Two academic references present but may have a few errors in formatting. Paper has all elements of APA formatting (title, references, and in-text
  • 12. citations). Two or more academic references are present and formatted properly.