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Sitecore. Compelling Web Experiences




     The Art of Persuasion in the
     New Content Marketing World
     Eric Bowzer, Regional Director, United States South and Southwest
     eb@sitecore.net

        Page 1                                   www.sitecore.net
Sitecore. Compelling Web Experiences




     Advertising still works: Continuity of messaging
        Landing pages need to deliver on the ad’s promise
            Copy and calls to action must be in line
            Engage user with expertise
            Start finding the problem
            6th man

        Keep telling the story as they move deeper into your site
            Understand the sales process
            Overcome objection



        Benefits
            Reduce bounce rates
            Increase conversion rates and lead quality
            Build credibility with prospects and customers

        Page 2                            www.sitecore.net
Sitecore. Compelling Web Experiences




        Page 3                         www.sitecore.net
Sitecore. Compelling Web Experiences




        Learn to listen, listening to learn
        Learning to listen
                    Scoring your content and actions
                    Testing and validating with polls and surveys
                    Tag community content and score engagement
                    What profiling can tell you
                    Measure performance by segment and persona
                    Test, test, test: Test messaging with MVT

        Benefits
                  Better understanding of each and every customer
                  Incrementally improve campaign performance by segment




        Page 4                                    www.sitecore.net
Sitecore. Compelling Web Experiences




        Page 5                         www.sitecore.net
Sitecore. Compelling Web Experiences




        Page 6                         www.sitecore.net
Sitecore. Compelling Web Experiences



    Harnessing the 1000 geese

        The show isn’t over after the first dance
                    Content marketing mixed with episodic delivery to keep them coming back
                    Build content assets worth subscribing to
                    Pull visitors back with community engagement
                    Tap Wisdom of the Crowd content: help customers filter
                    Nurture campaigns




        Benefits
                  Engagement leads to buying
                  Drive residual value of ad spend




        Page 7                                     www.sitecore.net
Sitecore. Compelling Web Experiences




        Page 8                         www.sitecore.net
Sitecore. Compelling Web Experiences




        Blue Crickets and self segmentation

        Traditional segmentation isn’t enough
                    Use community as a magnet and microscope
                    Identify latent needs
                    Allow visitors to self segment
                    Match content to emerging segments
                    Remember: landing page is just the start

        Benefits
                  Build credibility with visitors and prospects
                  Higher conversion rates (leads, transactions, self service, etc.)




        Page 9                                       www.sitecore.net
Sitecore. Compelling Web Experiences




        Page 10                        www.sitecore.net
Sitecore. Compelling Web Experiences




        Page 11                        www.sitecore.net
Sitecore. Compelling Web Experiences




        Waiting for the right moment
        Pick your pitch
                     Visitors aren’t always ready to engage
                     Understand intimacy levels
                     Lead scoring helps find buying signals
                     Customers filter advertising because it’s always on
                     Make it personal, make it matter
                     Deliver value

        Benefits
                   Improve conversions on site
                   Differentiating experiences
                   Word of Mouth (WOM) marketing




        Page 12                                       www.sitecore.net
Sitecore. Compelling Web Experiences




        Page 13                        www.sitecore.net
Sitecore. Compelling Web Experiences




        Thanks!
        Addition information can be found at:
        www.sitecore.net


        Follow up questions please contact:
        Eric Bowzer
         eb@sitecore.net




        Page 14                        www.sitecore.net

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The Art Of Persuasion In The New Content Marketing World (Dallas)

  • 1. Sitecore. Compelling Web Experiences The Art of Persuasion in the New Content Marketing World Eric Bowzer, Regional Director, United States South and Southwest eb@sitecore.net Page 1 www.sitecore.net
  • 2. Sitecore. Compelling Web Experiences Advertising still works: Continuity of messaging Landing pages need to deliver on the ad’s promise  Copy and calls to action must be in line  Engage user with expertise  Start finding the problem  6th man Keep telling the story as they move deeper into your site  Understand the sales process  Overcome objection Benefits  Reduce bounce rates  Increase conversion rates and lead quality  Build credibility with prospects and customers Page 2 www.sitecore.net
  • 3. Sitecore. Compelling Web Experiences Page 3 www.sitecore.net
  • 4. Sitecore. Compelling Web Experiences Learn to listen, listening to learn Learning to listen  Scoring your content and actions  Testing and validating with polls and surveys  Tag community content and score engagement  What profiling can tell you  Measure performance by segment and persona  Test, test, test: Test messaging with MVT Benefits  Better understanding of each and every customer  Incrementally improve campaign performance by segment Page 4 www.sitecore.net
  • 5. Sitecore. Compelling Web Experiences Page 5 www.sitecore.net
  • 6. Sitecore. Compelling Web Experiences Page 6 www.sitecore.net
  • 7. Sitecore. Compelling Web Experiences Harnessing the 1000 geese The show isn’t over after the first dance  Content marketing mixed with episodic delivery to keep them coming back  Build content assets worth subscribing to  Pull visitors back with community engagement  Tap Wisdom of the Crowd content: help customers filter  Nurture campaigns Benefits  Engagement leads to buying  Drive residual value of ad spend Page 7 www.sitecore.net
  • 8. Sitecore. Compelling Web Experiences Page 8 www.sitecore.net
  • 9. Sitecore. Compelling Web Experiences Blue Crickets and self segmentation Traditional segmentation isn’t enough  Use community as a magnet and microscope  Identify latent needs  Allow visitors to self segment  Match content to emerging segments  Remember: landing page is just the start Benefits  Build credibility with visitors and prospects  Higher conversion rates (leads, transactions, self service, etc.) Page 9 www.sitecore.net
  • 10. Sitecore. Compelling Web Experiences Page 10 www.sitecore.net
  • 11. Sitecore. Compelling Web Experiences Page 11 www.sitecore.net
  • 12. Sitecore. Compelling Web Experiences Waiting for the right moment Pick your pitch  Visitors aren’t always ready to engage  Understand intimacy levels  Lead scoring helps find buying signals  Customers filter advertising because it’s always on  Make it personal, make it matter  Deliver value Benefits  Improve conversions on site  Differentiating experiences  Word of Mouth (WOM) marketing Page 12 www.sitecore.net
  • 13. Sitecore. Compelling Web Experiences Page 13 www.sitecore.net
  • 14. Sitecore. Compelling Web Experiences Thanks! Addition information can be found at: www.sitecore.net Follow up questions please contact: Eric Bowzer eb@sitecore.net Page 14 www.sitecore.net