The company was established in 1988 under strategic partnership with TAL Apparel Ltd and has grown to include over 30 department stores, 1,000 specialty retailers, and 15 e-commerce retailers. To address challenges around adding more customer value, accessibility, and improving operations, the company decided to change its business model and IT environment by moving to a single-sourced, multi-platform integration tool called EXTOL Business Integrator to save time, increase efficiency and improve visibility across its business.

1. Profile:
• Established in 1988 under strategic partnership with
TAL Apparel Ltd (Hong Kong)
• 30+ Department Stores & MMRs
• 1,000+ Specialty Retailers
• 15+ E-commerce Retailers

2. Challenge:
• Add more value to customers
• Be accessible to new business
• Improve operational processes
Change in Business Model = Change in IT Environment

3. Focus:
Move to a single-sourced, multi-platform
integration tool, in order to save time,
increase efficiency, and improve visibility.

4. Solution:
EXTOL Business Integrator (EBI)
• Central integration hub
• Accept any file type
• Automate data transactions
• Data analysis/Order visibility

5. “
A true business-to-business integration platform
that can service any-to-any, multi-platform,
multi-system... It didn’t matter what ERP or
WMS, it could handle multiple platforms and
multiple data sets. It became our integration
hub for any type of file.
“
- Jerry Huang, Vice President – IT, Customer Service Operations,
Business Process Management

6. See more Integration Success Stories at:
www.extol.com/customers