www.insightssuccess.com
July 2018
Rohit Thakral
Founder & CEO
Target Integration
Delivering Precise ERP Solutions with Determination
1
The
Solution Providers
2018
ERPERP
Challenges in Implementing
ERP Solutions
Tech Implementation
Chatbots: A Dynamic Digital
Gesture for Creative
Entrepreneurs
Tech Talk
Fastest Growing
Compay of the Month
Jeremias Meier
CEO & Co-founder
Bexio
ERP:
The Era of ERP
Software Solutions
oday businesses are enhancing core functionalities and productivity with the latest technology
Theading the market. Therefore, ERP system has become an important part of every business to
manage its process through software solutions for long time. ERP system is an integrated
application that handles all divisions and functions of purchasing, production, logistics, sales, orders,
accounting, project management, payroll, inventory control warehouses, etc. There are many latest trends
enhancing the ERP business module such as SaaS, IoT, mobile ERP solution, hybrid ERP options, and two
tiered ERP.
Businesses are growing around the world with every passing minute and gaining business operations in
complexity, and also enhance the use of ERP software that guarantees productivity, and integrity of any
business. Basically, an ERP software solution combines with various traditional management functions
and facilitates the flow of information across various functions. The ERP model is designed and automates
basic business processes across the organization and eliminates the need of disparate systems maintained
by various units of the organization. Hence, today numerous organizations are making immense use of this
software solution to oversight its business processes.
Hence, Insights Success has shortlisted, “The 10 Fastest Growing ERP Solution Providers, 2018” who
are established industry leaders and heading towards significant organizations process management
system.
Our cover story features Target Integration, the company has already established itself as one of the
fastest growing CRM and ERP providers in the country and has expanded internationally with offices
in India and the United Kingdom. Target Integration prides itself on its independence and
commitment to the right solution for every customer. This refreshing neutral approach has earned
those clients that rank among the largest and most recognizable brand names in the world, including
Microsoft, Zoho, Odoo, CloudYogi, VTiger, Google and Sundown AI.
The issue also features Bexio AG as the company of the month, a market leader which brings new
innovations to its ERP platform every day to make life easier and more rewarding for small
businesses. Bexio also aims to provide faster remuneration, more efficient planning of resources and
a happier workforce to small businesses.
ePROMIS Solutions is a full-fledged enterprise solution provider which can be customized
according to the nature and organizational structure of the company. Based on the functionalities and
the size of the business ePROMIS bestows three ERP software applications. Unit4 is a Dutch-based
ERP vendor provides a reliant Enterprise Resource Planning (ERP) solution to help organizations to
achieve innovative self-driving enterprise applications. ANEGIS Solutions a leading company that
designs and implements the next generation of intelligent business applications – ERP, CRM, and BI.
Procurify is a company helping organizations receive advantages out of their spending through an
accessible, convenient and simple software solution. L-Systems is specializes in the implementation
of business information systems and also partnered with global leaders such as IFS, Epicor, JDA, and
QlikTech. Accentuate Pte Ltd, a Singapore based company placed its future on developing and
serving ERP solutions to companies and also offer one of the most comprehensive and value for
money software solutions.
Also, make sure to go through the articles, written by our in-house editorial team and CXO
standpoints of some of the leading industry experts to have a brief taste of the sector.
Happy reading!
Bhushan Kadam
Conten
Target Integration:
Delivering Precise ERP
Solutions with Determination
Cover Story
22
Company of the Month
Bexio:
Making it Easy for
Small Businesses to Manage
their Administration Tasks
Articles
Tech Talk
Chatbots: A Dynamic Digital
Gesture for Creative
Entrepreneurs
28
40
Simplifying Execution
7 Obstacles
in Executing Excellence 34
Expert’s Insights
What GDPR forgets:
The Physical Security46
08
Challenges in Implementing
ERP Solutions
Tech Implementation
16
nts
Procurify:
Redening Spend
Cultures Globally
L-Systems:
A Complete Business Intelligent
IT Framework
Unit4:
Empowering Services
Organizations Globally
38
32
44
ePROMIS:
Smart ERP Solutions
for Better Business
26
Accentuate Pte Ltd:
CRM & ERP Software
Solutions Provider
20
ANEGIS Solutions:
Transforming Businesses with
Next Generation ERP, CRM
and BI Applications
22
lutions:
ransforming Businesses with
, CRM
and BI Applications
sales@insightssuccess.com
Corporate Ofces:
July, 2018
Database Management Stella Andrew
Technology Consultant David Stokes
Circulation Managers Robert, Tanaji
Research Analyst Chidiebere Moses
Steve, Joe, Alan, Vijay
Editor-in-Chief Pooja M. Bansal
Anish MillerManaging Editor
Jenny Fernandes
Art & Design Director Amol Kamble
Associate Designer Nagesh Tembhekar
Visualiser David King
Senior Sales Manager Passi D.
Business Development Executives
Marketing Manager John Matthew
Executive Editor
Assistant Editors
Shubham Khampariya
Art & Picture Editors BelinPaul
Co-designer Savita Pandav
KhannaJayant
Peter CollinsBusiness Development Manager
Sales Executives
David, Kevin, Mark, Pranay
SME-SMO Executives
Prashant Chevale, Uma Dhenge, Gemson, Irfan
Online Marketing Strategists
Alina Sege, Shubham, Vaibhav K
Digital Marketing Manager Marry D’Souza
Technical Specialists Amar, Pratiksha
Technical Head Jacob Smile
Copyright © 2018 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success.
Reprint rights remain solely with Insights Success.
Follow us on : www.facebook.com/insightssuccess/ollow us on : www www.twitter.com/insightssuccess
We are also available on :
Insights Success Media Tech LLC
555 Metro Place North, Suite 100,
Dublin, OH 43017, United States
Phone - (614)-602-1754
Email: info@insightssuccess.com
For Subscription: www.insightssuccess.com
Insights Success Media and Technology Pvt. Ltd.
Off. No. 513 & 510, 5th Flr., Rainbow Plaza, Shivar Chowk,
Pimple Saudagar, Pune, Maharashtra 411017
Phone - India: +91 7410079881/ 82/ 83/ 84/ 85
Email: info@insightssuccess.in
For Subscription: www.insightssuccess.in
Bhushan Kadam
Contributing Editors
Kedar Kulkarni
Hitesh Dhamani
Rohit Thakral
Founder & CEO
Target Integration:
Delivering Precise ERP
Solutions with Determination
1
The
Solution Providers 2018
ERPERP
Fastest Growing
Cover Story
We have a solution to every
customer’s requirement.
Business management has
come a long way in the
digital age. Because
companies are always online, their
customers and partners expect to
have their needs addressed promptly
and decisively. However, maintaining
an online presence and having the
capacity to leverage it to build
meaningful business relationships are
two entirely different things.
Many consulting companies’ offers
Client Relationship Management
(CRM) and Enterprise Resource
Planning (ERP) software but they
lack the true insight and expertise to
help clients master the digital realm.
To avoid that problem, customers are
approaching Target Integration.
Excellence Starts with Leadership
Target Integration is a CRM & ERP
consultation, implementation, and
support Services Company based in
Dublin, Ireland.
The company has already established
itself as one of the fastest growing
CRM and ERP providers in the
country, and has expanded
internationally with offices in India
and the United Kingdom. Despite
being only a decade old, it has
managed to grow its client network
to 19 countries across the globe,
including Singapore, Japan, Costa
Rica, Scotland, and Switzerland.
Combining proven expertise in
technology with an understanding of
emerging business trends, Target
Integration delivers a range of
software development solutions that
include CRM, ERP, e-business
solutions, Help Desk Management
Software and related services.
Target Integration prides itself on its
independence and commitment to the
right solution for every customer.
This refreshing neutral approach has
earned them clients that rank among
the largest and most recognizable
brand names in the world, including
Microsoft, Zoho, Odoo, CloudYogi,
VTiger, Google and Sundown AI.
Much of the success that Target
Integration enjoys can be attributed
directly to the hard work and vision
of its Founder and CEO, Rohit
Thakral. Rohit is an electronics
engineer who studied at the Pusa
Polytechnic in Delhi, India as well as
at the Dublin Institute of Technology
in Ireland.
He is currently a member of the
steering committee of the Ireland-
India Business Association (IIBA)
and an ambassador of the Dublin
Chamber of Commerce.
Rohit’s vision for the company, and
the industry, is molded by IT trends
that are rapidly reshaping not just
daily life, but society as a whole. He
recognizes that these developments
are allowing businesses in every
industry to push the boundaries of
what is possible.
To ensure that Target Integration is
ideally positioned to build on these
changes, Rohit strives to maintain the
high level of professionalism for
which his team is renowned. He says
that he is guided by his favorite
quote, which comes from visionary
business icon, Richard Branson.
“You don’t learn to walk by following
the rules, you learn by doing, and by
falling over.”
Reinventing the Ecosystem
The software development industry
has characteristically been an arena
with low entry barriers. While this
may seem like a positive attribute on
the surface, it actually creates a
world that is rife with
A good
estimate is
an estimate
that provides
a clear
enough view
of the project
reality to
allow the
project
leadership to
make good
decisions
about how to
control the
project to hit
its targets.
correspondingly low standards of products and a
saturated competitive market.
This, in turn, leads to shrinking profit margins that
constrain the level of reinvestment in technology which
is essential to the creation of better products and business
practices.
Target Integration has completely upended this approach.
Instead of vying for the lowest common denominator, it
focuses on delivering the highest quality of products and
services. As a result of this distinctly superior strategy,
the company has created an entirely new league of
services.
With its credentials firmly established, Target Integration
is now seen as the high-value option for companies
seeking quality customer service and a fast turnaround.
Another differentiator is that Target Integration does not
terminate its relationship with clients upon delivery of a
product. The company maintains its channels of
communication with them to ensure that they have a
reliable partner who is just as invested in their success as
they are.
While execution and follow-up are integral to the
reputation that Target Integration has built, their unique
approach to providing exceptional products and services
begins at the very first interaction with every client.
All too often, businesses looking for a CRM and/or ERP
solution try to choose the most feature-rich (and
expensive) product that their budget can afford. This is
due in no small part to vendors who push certain
products and services, either because they have an
arrangement with the manufacturer or simply because
they are looking to make the largest possible sale.
In the end, the business ends up with a bloated version of
the software that they need. It does not perform as
smoothly or as quickly and is unwieldy due to the
excessive number of components that are seldom – or
never – used.
At Target Integration, the first step of every client
relationship is an effort to identify which specific
elements of the CRM/ERP are required. They are then
separated into ‘Essentials’ and ‘Desirables’ based on
consultations with the client.
This is a revenue-agnostic approach, where Target
Integration conveys neutral, unbiased advice on the
complexity of the solution required and recommends
what they believe will be the best solution in the client’s
prevailing circumstances. As the client’s business
progresses, this advice may change to reflect the most
current scenario.
Customer satisfaction is very important in the software
industry and Target Integration invests substantial effort
into ensuring that it never fails in this respect. Every
Cover Story
solution it provides adheres to international compliance
standards and allows clients to outpace their competition
without investing any additional financial or manpower
resources.
Constant Evolution
Target Integration has evolved considerably since it was
launched in 2008. This change pervades all aspects of
the company’s operations, from the core team to the
services it provides. However, each change was a course
correction designed to help it build better solutions for its
clients and improve the relationship it shares with them.
“To grow you must adapt and to adopt you must learn,”
says Rohit, “Target Integration has experienced it all and
will surely learn more in the future. We believe that
learning is a key that helps you sail ahead, learn from
your mistakes, learn from all your projects, learn from all
the ventures you go on, and apply the knowledge
received with the right amount of wisdom. It helps you
strive towards your goal.”
Today, the company is a resilient and highly-respected
member of the industry that has played a significant role
in how the sector has changed over the past decade. This
year, SupplyTarget Integration was awarded the title of
Chain Software Provider of the Year 2018-19 by
Business All-Stars at Croke Park, Dublin, Ireland.
Touching on how the environment has shifted and is
expected to shift in the future, Rohit alludes to an
increased sense of accountability that goes beyond just
satisfying clauses in contracts.
“The unprecedented access and influence businesses
enjoy today come with a new set of responsibilities
which includes the growing expectations of customers,
employees, business partners, regulatory bodies,
governments, and other entities. There is always a lot to
expect from those who have a lot to give.”
Target Integration plans to broaden its reach around the
world by establishing offices in geographical sectors
where there is potential to attract a high volume of new
clients who appreciate service excellence. They are
currently looking at Singapore and Japan in this regard.
“These nations are developed and companies there have
access to the very best CRM and ERP software in the
world. However, we know through experience that
software is a great foundation for success but it is not
everything. There is a void between what software can
achieve and real success in the business world; Target
Integration is committed to bridging that void.”
The company has already incorporated the latest
technology trends, including AI, Blockchain, and Cloud
Computing into its work. This has given it an agility that
most competitors cannot match, and Target Integration
intends to stay the course to blaze new trails in the CRM
and ERP services arena.
We have adopted
all the latest
technological
trends to give best
solutions to our
clients like AI,
Blockchain and
Cloud Computing.
We intend to do
even better in
the future.
Address :
Country :City : State : Zip :
Global Subscription
Date :
Check should be drawn in favor of : INSIGHTS SUCCESS MEDIA TECH LLC
Never Miss an Issue
Yes, I would like to subscribe to Insights Success Magazine.
Name :
1 Year.......... $250.00(12 Issues) .... 6 Months ..... (06 Issues) ..... $130.00
3 Months ... (03 Issues) .... $70.00 1 Month ...... (01 Issue) ..... $25.00
Telephone :
Email :
Insights Success Media Tech LLC
555 Metro Place North, Suite 100,
Dublin, OH 43017, United States
Phone - (614)-602-1754,(302)-319-9947
Email: info@insightssuccess.com
For Subscription : www.insightssuccess.com
SUBSCRIBE
TODAY
CORPORATE OFFICE
Management BriefCompany Name
Accentuate Pte Ltd
accentuate.com.sg
Ken Tan Kian Hui
Founder & CEO
Accentuate Pte Ltd is an ERP Software Solution Company.
ANEGIS Solutions
anegis.com
Michal Tekiela
CEO
ANEGIS is a Microsoft Gold Partner dedicated to developing
and implementing Microsoft Dynamics 365 (Dynamics AX)
systems.
Bexio
bexio.com
Jeremias Meier
CEO & Co-founder
Bexio offers cloud-based business and accounting software
solutions to manage their customers, write quotes and
invoices, and more.
ePROMIS Solutions
epromis.net
Mathews Mathew
CEO &
Managing Director
ePROMIS Solutions is a leading global enterprise ERP, HCM,
CRM and other business management software solution
provider to multiple verticals and industries.
Procurify provides organizations the tools to better understand
spend cultures, and to get the most out of their spending.
Mayer Group is a premier consulting firm specializing in the
sales, support services and implementation of ERP Software. The
firm mainly focuses on delivering quality services to meet the
accounting, financial reporting, project management
and data processing.
Softrader is leading company with more than thirty years
experience in providing supply chain and ERP software to
companies supplying valves, pipes and fittings to the oil and gas
and industrial sectors.
Target Integration is a CRM & ERP consultation,
implementation, and support Services Company based in Dublin,
Ireland. Despite being only a decade old, it has managed to grow
its client network to 19 countries across the globe, including
Singapore, Japan, Costa Rica, Scotland, and Switzerland.
Unit4 is a world leader in enterprise applications for
service organizations.
L-Systems
l-systems.pl
Robert Pawlak
Founder & Chairman
L-Systems is specialized in providing implementation of
business IT system.
Mayer Group
mayererp.com
Jeffrey Mayer
Vice President
Procurify
procurify.com
Aman Mann
CEO
Softrader
softrader.com
Jon Slack
Director
Target Integration
targetintegration.com
Rohit Thakral
Founder & CEO
Unit4
unit4.com
Stephan Sieber
CEO
1
The
Solution Providers 2018
ERPERP
Fastest Growing
Making it Easy for
Small Businesses to Manage
their Administration Tasks
Bexio:Bexio:
16
Jeremias Meier
CEO & Co-founder
Bexio
July 2018
Switzerland. The experts have reviewed over 100,000
companies to select the most innovative and promising
startups in Switzerland for the award.
Dynamic Range of Solutions
The Fintech startup covers the entire administration of a
SME in a single solution: from the generation of quotes
through automated billing & dunning to integrate e-banking
and online accounting with direct accountant access. Over
15,000 customers trust the best software startup of 2016 and
2017. The features of Bexio’s software include:
Ÿ Customer relationship management (CRM)
Ÿ Order processing: quotes, invoices and orders
Ÿ Online accounting which are automated
Ÿ Integrated e-banking, including the 5 largest banks in
Switzerland: UBS, Zürcher Kantonalbank, Credit
Suisse, Raiffeisen and Postfinance. Integration with
other banks is to follow in the near future.
Ÿ Online payroll accounting
Ÿ Product management
Ÿ Time tracking and projects, managing tasks and
milestones
Ÿ Warehouse management where the orders and invoices
are linked directly to warehouse management
Ÿ Online collaboration with the accountant via direct
accountant access
Ÿ Enhanced features through a variety of paid and free
add-ons
Ÿ Bexio also offers a standardized interface for developers
i.e API
Ÿ Free webinars and seminars
Services and Support by Bexio include:
Ÿ Automated updates
Ÿ Free support by phone and email
Ÿ Automated & regular backups
In a world where the business environment is
continuously changing, companies need to constantly
evolve and predict consumer needs ahead of time to
achieve satisfying results. The correct technology solution
can meaningfully upsurge creativity, business productivity
and efficiency empowering businesses to engage effectively
with the digital economy. Advanced technology solutions
can also deliver businesses the capability to make decisions
swiftly and malleably.
Enterprise Resource Planning systems the integrated
applications to handle all divisions and functions of
purchasing, production, logistics, sales, orders, accounting,
project management, payroll, inventory control warehouses,
etc. One company who is raising the bar in this arena with
each passing moment is Bexio.
Bexio brings new innovations to its ERP platform every day
to make life easier and more rewarding for small
businesses. Bexio aims to provide faster remuneration,
more efficient planning of resources and a happier
workforce to small businesses.
Bexio has achieved this by cleverly automating business
processes, connecting market participants, reinventing
themselves constantly & creating trust and an emotional
bond with its customers through positive experiences.
Trailblazer with Abundant Experience
Ace leader Jeremias Meier is the CEO and Co-founder of
Bexio. Previously, Jeremias worked as CEO and partner at
iBROWS, an IT company in Zurich, which was acquired by
PwC in 2015. The 32-year-old started his entrepreneurial
career while studying business administration at the
University of St. Gallen.
On the Way to become the Best Swiss Software Startup
Bexio’s software’s journey began 10 years ago. Jeremias
Meier and his co-founders were looking for office software
for the newly formed company, but couldn’t find anything
that would work for them. The team programmed the
software themselves, used it for several years and only then
told their friends and customers about it.
At the end of 2013, the team founded its own company to
develop the software even more professionally. At that time,
the company was called easySYS. Today, Bexio is the
leading provider of web-based business software for small
Swiss companies. Since the foundation, Bexio has
constantly been increasing their number of customers and
employees. Presently, it has over 15,000 customers and
more than 80 employees.
In the fall of 2016, Bexio received the ‘Top 100 Startup’
Award for the best software startup in Switzerland. In 2017,
it was once again named the best software startup in
Bexio makes life easier for
small businesses, the
self-employed and startups
and helps them be more
successful thanks to the
web-based business software.
“
“
17
Company of the Month
July 2018
Ÿ Free webinars
Ÿ Online support center with help articles
Ÿ Bexio TV with explanatory videos on YouTube
Tackling the Major Obstacles
The CEO of Bexio explains that two developments have
helped them massively, if not laid the foundation for their
current success. Jeremias Meier explains, “On the one
hand, these were the technical developments in cloud
computing and the ever better possibilities of being able to
program beautiful and easy-to-use software for the web
browser. On the other hand, it was the increasing level of IT
maturity at small and very small companies. Meanwhile,
almost all SMEs have realized that they can significantly
increase their efficiency and productivity with the help of
ERP that works for them. That’s why for many, ERP is no
longer a nice-to-have but a simple necessity. Of course, that
helps us a lot.”
To tackle issues, Bexio have built a new way to sell the
software to the SME Market: Data-based Performance
Marketing and Direct Sales. This outperforms 10x
traditional channel sales.
Clearing the Cloud of Confusion
Ample numbers of individuals are confused about the
difference between cloud-based ERP and on-site ERP.
Bexio which is a Cloud-based ERP clears the cloud of
confusion by listing out the key points.
In the On-site ERP, the license to use the software is
purchased or rented. The software is used locally on the
computer which means it has to be downloaded and
installed. This way, the responsibility for the software i.e
updates and functionality is transferred to the user. On-site
ERP users are responsible for maintenance, backups and
installing updates to be able to work with the current
version.
In addition, the users need to make sure they have the right
hardware because software is often limited to a particular
operating system or doesn’t work on every OS.
Advantages of on-site ERP include data protection; the
users retain control over their data.
In Cloud-based ERP, users can work on any device and
from any location because the hardware is independent.
They only need Internet access and a browser to work. The
data is available at anytime and anywhere and no download
or installation is necessary.
Cloud-based ERP is ready for use at all times without high
initial costs because the data is in the cloud, in the external
data centers. In Bexio’s case, these are certified data centers
in Switzerland. The data is stored at several data centers in
order to protect it even in extreme cases like earthquakes.
In Bexio, only IT specialists perform backups and
maintenance. There are automated backups therefore
customer doesn’t have to worry about anything. There are
automated updates; updates are automatically installed by
Bexio — the customer doesn’t have to update anything. In
2017, Bexio was updated up to 45 times.
Expectations in Foresight
Bexio is currently optimizing its core: the quotation and
billing process. Bexio’s goal is to further automate
procedures and processes, taking into account customer
feedback and wishes. There is a further development of this
platform. Bexio continues its strong growth in Switzerland,
racing to become the market leader in business software for
small businesses in Switzerland.
18 July 2018
The ERP market is growing at mind boggling
speed. Apart from the fact that ERP software
requires major investment; The efficiency of
this software is second to none. An ERP software
can comprise of many modules such as, crm, sales,
finance, inventory management, and many more.
As businesses around the world grow with every passing
minute and business operations gain in complexity, the
use of this software guarantees productivity, and
integrity of any businesses. Accentuate Pte Ltd, a
company based out of Singapore has placed its future on
developing and serving ERP solutions to companies;
they offer one of the most comprehensive and value for
money software solutions out there.
For the first time in forever, someone cared about
SMEs
While technology advances at a breakneck speed, these
solutions can be very expensive. Targeting at the
average micro and small SMEs, Accentuate Pte Ltd
reimagined the way businesses should pay for ERP
Software Solutions. The company went through
extensive effort to make real sure that clients don’t play
a losing game in technology over a long run. Accentuate
Pte Ltd’s products and services are designed and built
around the clients as well as their business.
The Entrepreneur ask himself regularly: Why do clients
buy, and why do they not buy?
Ken Tan, Founder and CEO says that, “First of all, we
identify our target clients and we make certain that we
know every reason there is that they will not buy our
services and we find a solution or an answer to them”.
A Leader, a Mentor and an Entrepreneur
This brilliant ERP Solution Provider is the brain child of
two dynamic leaders, Ken Tan Kian Hui and Chan
Boon Ping. Having founded this company, Ken Tan also
serves as the CEO, while Chan is the Chief Technology
Officer.
There is no substitute to hard work and here is the
success story of Ken. The founder started his
professional career at the age of 22 and through the rigor
of reality & business as well as consistent self-
improvements, Ken learnt to be patient and wise. He
understood that success can only be achieved through
teamwork. Teamwork can only happen through great
leadership: The right man for the right job. By the age of
32, Ken became an expert in the business and
entrepreneurship.
With the zest of using his expertise to help others, the
th
serial entrepreneur decided to start his 5 business. Ken
Accentuate Pte Ltd:
CRM & ERP Software Solutions Provider
Ken Tan Kian Hui
Founder & CEO
20 July 2018
knew that building his own product
is the only way to make the biggest
difference to the market: The micro
and small SMEs. Accentuate Pte Ltd
was born in the year 2013.
With tremendous leadership skills
and perseverance, Ken successfully
made Accentuate Pte Ltd one of the
best ERP solution providing
company in the market. The founder
is a deep thinker, he asserts, “As an
entrepreneur, it is our job to
rearrange the puzzle with existing
pieces to show clients a picture they
had never seen before; In time, they
will come to realize how much they
had fallen in love with it. How
attached and dependent they have
become of it.”
Delivering Solutions at par with
Advancing Technologies
The software solutions offered by
Accentuate Pte Ltd is powerful,
highly-effective and affordable.
Thanks to its Fully Integrated
Modules, the flow of information and
data is seamless and the nightmare of
having to enter data multiple times is
nullified.
Integrating all the softwares
including CRM, Sales, Invoicing,
Accounting, Delivery, Inventory,
Warehousing, Kitting,
Manufacturing, Human Resource, e-
Leave, and e-Claims, the ERP
Software Solution offered by
Accentuate Pte Ltd ensures
productivity for businesses. This
means that if information or data is
being keyed into a component, for
example: If one creates a client in the
CRM, they can select the same client
in the Accounting Module to create
an invoice without having to re-
create the same customer.
Information is tightly integrated.
Helping clients ease into the software
and moving from analog to digital, or
upgrading from a simple software to
Accentuate ERP, Accentuate Pte Ltd
believes that proper hand holding is
crucial. Initial implementation is
done with a lot of support and users
are usually invited into a WhatsApp
chat group along with the engineers
of the Accentuate Pte Ltd. This
reduces the amount of formality and
cut down on all the unnecessary filler
lines that are normally used in
emails; Thus, improving
productivity. Addressing client’s
problem in real time is what
Accentuate Pte Ltd has mastered
over the years. Staying ahead in the
market with constantly evolving
technologies like AI, Robotics,
Automation, IoT, and many others,
the company reveals that they follow
a strategic plan by focusing on one
objective at a time. Opportunities are
vast and this technology company is
certainly making its way into every
meaningful one.
Cost-Effective Yet Powerful
Software
The biggest take away for Small and
Medium SMEs: Now they have a
highly cost-effective option to choose
from. Accentuate Charges
$400/month for CRM Solutions
(Complete with Full Accounting
features) and $600/month for ERP
Solutions complete with Inventory
management.
Other Value Added Services
Ÿ No User Cap (No catch)
Ÿ No Ticketing Cap
Ÿ 2 free onsite re-training sessions
for new staff per year
Ÿ 2 free live webinar re-training
sessions for new staff per year
(All locations)
Ÿ Unlimited number of report
customizations to clients
Ÿ Unlimited video QNA support for
clients.
The dream of every business is
probably to own a powerful ERP
Software. It puts together structure
and automate a great deal of boring
tasks. With Accentuate Pte Ltd,
micro and small SMEs can finally
stop dreaming and start using one.
Accentuate Pte Ltd is truly here to
level the playing field for the small
little guys out there.
“ 21
For the first time in forever, someone
cared about SMEs.
July 2018
1
The
Solution Providers 2018
ERPERP
Fastest Growing
Enterprise resource planning software, or
ERP, is a suite of customisable applications
that allows businesses to integrate and
manage their most important processes. ERP
solution providers offer a range of services,
products and solutions that are geared to enhance
business processes efficiently and cost effectively.
Whether it is a small or mid-size business, there are
several advantages to adopting enterprise resource
planning software.
However, employing ERP sometimes can be very costly
and confusing. Often, providers misjudge client
requirements and offer a product which does not match
their needs or expectations. This confusion can lead to
several unnecessary implementations and the solutions
may turn out to be overpriced.
Businesses need an ERP provider that can accurately
identify their needs and then propose a solution which
can improve their organisational processes in line with
their expectations. ANEGIS is one such company.
ANEGIS is the largest dedicated Microsoft Dynamics
consultancy in Europe and it has offices in the UK and
Poland. ANEGIS designs and implements the next
generation of intelligent business applications – ERP,
CRM and BI – that enable organisations to grow, evolve
and transform, achieve a competitive edge and improve
their bottom line.
As a multiple Microsoft Gold Partner, ANEGIS are
experts at building Microsoft platform solutions with
technologies including the Internet of Things, Artificial
Intelligence and Mixed Reality.
Wide Array of Solutions
ANEGIS offers digital transformation solutions for
medium to large businesses, including enterprise
resource planning (ERP), customer relationship
management (CRM), business intelligence (BI),
Augmented Reality (AR), and the Internet of Things
(IoT). They are experienced at complex deployments of
business software systems and are often engaged to
perform project recoveries, upgrades, and performance
troubleshooting.
The company offers a wide range of Microsoft-powered
products, including Dynamics 365, Dynamics AX,
Azure, Power BI and PowerApps. It caters to the needs
of clients in the manufacturing, distribution, food and
beverages, professional services, retail and advertising
and marketing industries.
The Dynamic Duo
Michal Tekiela CEOis the and Founder of ANEGIS.
ANEGIS Solutions:
Transforming Businesses with Next
Generation ERP, CRM and BI Applications
Michal Tekiela
CEO & Founder
22 July 2018
With over twenty years of experience
in the ERP industry, he is one of the
most respected professionals in the
field of Microsoft Dynamics ERP
solutions. After spending over 15
years at the sharp end of ERP
development and implementation,
Michal founded ANEGIS to service
the UK market.
He has led many enterprise-scale
Dynamics projects and uses that
experience to develop an
implementation methodology that
delivers business objectives swiftly
while minimising risks.
Krzysztof Langner, Chief Salesthe
Officer of the company is an award-
winning solutions consultant with
over twenty years of experience in
the IT industry. Krzysztof has
overseen enterprise-scale projects in
retail, distribution and manufacturing
and has created several innovative
industry-specific solutions.
The striking success that ANEGIS
has enjoyed consistently over the
years can be attributed directly to the
capabilities and leadership skills of
this talented duo.
Genuine Expertise and Integrity
In a business sector which has a poor
reputation for successful delivery of
projects, the most important qualities
are genuine expertise and integrity.
The psychological aspect of change
management is often undervalued in
the implementation process and can
prove more problematic than
technical issues.
The teams at ANEGIS possess
collective experience spanning a
broad range of industries and
business cultures, and therefore
understand the implications of
change and how to successfully
address the issues.
Another factor is that in today’s
market, it is too easy to allow
customers to plan something
unachievable, leading to
disappointment further down the line.
ANEGIS employs only experienced
professionals and contractually
dedicates specified resources to
ensure its clients consistency and
continuity. This is its tried and tested
methodology for successful project
implementation.
Tailor-made Solutions for Every
Requirement
ANEGIS provides clients end-to-end
solutions tailored to their unique
requirements rather than piecemeal
solutions that require complex
integration. The company is focused
on delivering solutions that improve
clients’ business processes to
improve both their competitiveness
and their bottom line.
It has demonstrated its expertise by
providing incredibly effective
solutions in real-time over the years.
Many industry leaders have
expressed their admiration for the
way ANEGIS successfully deployed
a custom-built Dynamics AX system
in a leading media organisation
where four previous implementation
attempts had failed.
Futuristic Digital Solutions that
Create Value
ANEGIS is not solely an IT
consultancy. The company helps its
clients achieve businesses
transformation in the digital age by
reimagining how they bring together
people, data and processes to create
value for their customers. The
company plans to bring even more
innovative products to the market
and is determined to provide and
maintain a competitive advantage for
its clients in a fast-moving world.
ANEGIS has grown and expanded its
client base across Europe,
particularly in the Nordic and central
European markets, and is now
planning to target other European
markets as well.
“ANEGIS are trusted by businesses and
organisations to guide them in their digital
transformation.
23July 2018
1
The
Solution Providers 2018
ERPERP
Fastest Growing
ePROMIS:
Smart ERP Solutions for Better Business
Mathews Mathew
CEO & Managing Director
supply chain, assets, projects, analytics, human resources,
customer relations, and planning. This Full-fledged
Enterprise solution can be customized according to the
nature and organizational structure of the company. Based
on the functionalities and the size of the business ePROMIS
bestows three ERP software applications
Ÿ ePROMIS Lite ERP for small businesses
Ÿ ePROMIS Innovate ERP for mid-sized companies
Ÿ ePROMIS Enterprise ERP for Large enterprises
Impeccable Benefits of ePROMIS ERP Solutions
Customers utilizing ePROMIS ERP solutions are receiving
benefited of admirable transparency, data-driven decision
making, and increased productivity.
Transparency: ePROMIS ERP is a fully integrated system
that eliminates all data silos which are common in
enterprises. All relevant data can be shared and accessed by
all the departments and is secured via role and user based
access controls.
Real-time data and Decision-making: ePROMIS ERP
provides real-time data across the organization. The built-in
Business Intelligence dashboards give a real-time 360
In order to understand computer networks better, it
would be helpful to have an overview of the
applications running on the network. ERP or
Enterprise Resource Planning is an important enterprise
application that integrates all the individual
department functions into a single software
application. ERP Systems make it easier to track the
workflow across various departments. The ERP solutions
reduce the operational costs involved in manual tracking of
data by individual and disparate systems. However, before
choosing an ERP solutions provider, the enterprises must
look after credibility and fees of the facilitator, as a very
few of the market leaders offer adept solutions with cost-
effectiveness.
Established in 1981 ePROMIS is an American
multinational business software company that offers
industry-specific Enterprise resource planning solutions and
fully-fledged Human Capital Management (HCM) solution.
Headquartered in Houston, Texas, the company has regional
offices, support center, and solution partners spanning the
globe. With the vision of becoming ‘No. 1’ in innovative
business solutions and ERP solutions sector, ePROMIS is
empowering organizations across the globe to attain
cutting-edge technologies and have ultimate efficiency in
everyday business processes.
Industry-specific Enterprise Resource Planning
Solutions
ePROMIS Enterprise Edition ERP tackles the entire
spectrum of enterprise functionalities, including finance,
26 July 2018
“
Advice, FinancesOnline, and
CrowdReviews as industry’s leading
business solutions. The company has
admirable operations across fifteen
countries, including USA, UK, UAE,
KSA, Australia, Malaysia, and
Singapore, and has over a million ERP
users.
Investing in Futuristic and More
Secure IoT Platforms
According to ePROMIS’s R&D
department, by 2025 90% of the world
population will have a smart device
and access to the internet will be
considered as a basic human right.
100 % of the businesses will enjoy
enterprise mobility, and there will be
more than a trillion smart devices
connected to internet taking businesses
to the next level of the Internet of
Things and Big Data. Thus, the
company envisions employing
futuristic IoT platforms and
extensively investing in cloud
computing, big data and enterprise
mobility. However, security has always
been one of the most significant
concerns with cloud, BYOD (Bring
Your Own Device), and enterprise
mobility. Hence, ePROMIS has
primarily emphasized on platform
security and credibility since its
inception and envisions continuing the
same while investing in new
technologies. Its innovation lab is also
working on the possibilities of
Artificial Intelligence in business, i.e.,
AI-enabled ERP solutions which will
reshape the entire ERP software
ecosystem and can transform business
processes and productivity
benchmarks.
ePROMIS delivers the real benefits that
today’s businesses desire in their ERP
System.
degree view of data which enables the
organization to make vital decisions on
time.
Productivity: With increased clarity by
streamlined business processes,
organizations can overcome the
challenges involved in business
growth.
Integrating Customer Centric
Innovations
ePROMIS offers ERP software to
construction, manufacturing, trading,
logistics, and real estate industries with
cloud deployment models as well as a
conventional on-premise deployment
model. The ERP Solutions market is
witnessing a fast paced growth and
many of the world tech leaders are
trying their hand in the emerging
sector. With increasing competition
customer demands are changing. They
are expecting more adaptive features
with cost effectiveness. The security
concerns and regulations are
increasing. The situation is tempting
for ERP providers and companies are
adopting different technologies as per
customer needs.
ePROMIS is a leading business
software provider that continually
innovates products and services. Being
a customer-centric organization,
ePROMIS’ product development and
innovation are based on real-life
scenarios standing at the customer’s
side. ePROMIS is always keen on
finding ways to improve customer
service. The key differentiating factors
of ePROMIS are innovation and
product differentiation, service and
support.
Notable Achievements
In 1981, ePROMIS began as a start-up
business in Houston, Texas.
Understanding the challenges
businesses face due to manual
accounting and bookkeeping, the initial
objective of ePROMIS was to
automate the basic accounting
processes for companies.
As desktop PCs became widespread in
the business world, the company
decided to expand its horizon to
markets outside the USA. In 1994,
ePROMIS entered the Middle Eastern
and African market, understanding the
potential and opportunities. Today
ePROMIS is a key player in the market
and has over 2500 client companies in
the Middle East and Africa. Middle
East and Africa division of ePROMIS
contributes 60% of the total revenue of
the company.
ePROMIS ERP is featured among the
top 20 ERP software rankings by
Capterra and also recognized by global
information technology research and
advisory companies such as Software
27July 2018
1
The
Solution Providers 2018
ERPERP
Fastest Growing
ERP Solutions
Challenges in Implementing
ERP Solutions
RR
28 July 2018
Keeping the above details in mind, one must assume that
every company that is using ERP must be generating
large revenues and achieving all the targets. But the fact
is that only 20% of the enterprises benefit from ERP
systems. 60% of the implementation projects fail and
90% of the ERP systems fail to deliver the estimated
ROI.
Many companies also report disappointment with ERP
solutions. However, this story requires a further
explanation as in most cases; ERP solutions deliver
unparalleled benefits to enterprises. The answer lies in
the process of implementation and the challenges that
arise while the same. Following are the challenges that
enterprises encounter while implementing the ERP
systems:
Challenges:
Ÿ Compatibility
The primary focus behind the implementation is
efficiency. If the estimated growth is not visible in the
results then the whole project of switching to an ERP
system can be considered a failure. This means that the
enterprises must double check the requirements before
adapting the new system. Moreover, the system must be
flexible to be optimized in accordance with the type and
structure of the organization. There must be a proper
research of the provider including its customer base,
competences and other specific features related to the
product.
Ÿ Change
The most common mistake made by the organizations is
considering the implementation, as just an update of
software. It needs to be taken as the transformation of
management. The process affects all the functions and it
is a challenge for all the functions to respond as per the
requirement to the change. There should be a proper
communication to the departments regarding the new job
roles and responsibilities.
Ÿ Skill
It needs highly skilled workforce to successfully
complete a project as large as this. However, it is
doubtful for the enterprises to expect and maintain the
How you gather, manage, and use information
will determine whether you win or lose. — Bill
Gates.
Enterprise Resource Planning (ERP) is an application to
integrate the different functions of an organization in a
centralized approach in order to gather and manage
information, maintain stability, and enhance efficiency.
ERP came into existence in the 90s when enterprises
were using specific tools for specific tasks of a
manufacturing process including material requirement
planning, manufacturing resource planning and computer
integrated manufacturing. ERP handled those entire tasks
single handedly and all other core functional areas of the
enterprise came along. The primary focus of ERP was to
automate the back office functions of enterprises. With
time, all other functions were added in the task list
including, Customer Relationship Management (CRM),
Supplier Relationship Management (SRM) and e-
commerce.
The global market value of ERP software market was
$82.3 billion in 2016 and it is projected to reach around
$84.7 billion by2021. In a recent study, it was shown that
the new ERP systems enabled companies to attain 24%
of growth in on-time deliveries due to increase in
efficiency. 81% of the organizations have either
completed the process of implementation, or are in the
process. 16% of the organizations implemented the ERP
system with the motive switching into an updated
system. Below are the benefits of having an ERP system:
Ÿ Helps the enterprise to survive and give an edge over
other enterprises from the cut throat competition of
the market.
Ÿ Enhances the flow and use of data in order to retrieve
the optimum result from the same.
Ÿ Increases the productivity of the organization as a
whole by not wasting any resources.
Ÿ Offers better security through the cutting edge
features offered in the modern systems.
Ÿ Enables the enterprise to prepare for the upcoming
obstacles by offering better risk management.
Ÿ Improves the quality of services offered to customers
by managing their data in real time.
29
Tech Implementation
July 2018
same standard of work from each individual of the lot. Organizations need to
invest good amount of resources while the hiring for the top level
management of such process. In some cases, fresh leaders have performed
immensely in these projects while in others; the experience has spoken for
itself. This means a training process should be organized for the existing
workforce before the process. Not to mention the training for the software
after the implementation.
Ÿ Time
Large projects are often known for consuming more time than expected as
they are complex, dynamic and can go off the track by small errors. Delay in
the completion of the projects is one of the most expensive consequences for
enterprises. The cost of delay affects the estimated budget by huge margins,
which means losing the purpose of implementing the system in the first place.
This happens due to lack of planning. Even though it is difficult to completely
avoid the uncertainty, a better plan saves a ton of resources.
Ÿ Governance
Many enterprises lack supervision in large projects. Moreover, in order to be
effective, projects also requires long term vision and keen observation on the
complexity of the project. Usually such planning is not possible with the help
of a few managers. There should be a governing body to supervise the project
and must evaluate the growth on a daily basis.
Ÿ Costing
It is impossible to estimate the cost of a project with accuracy. Big projects,
especially when there is an implementation or upgrade of software, cost huge
amount of money. And it is difficult to predict the future expenses in advance
without the help of an extensive and systematic solution. Enterprises need to
consult experts in this area as it would cost much less than the uncertainty.
Looking at the trends, ERP has a bright future. With its collaboration with
technologies like Internet of Things and Cloud Services, the system will
become more efficient and productive. But it comes with challenges. And the
enterprises must take care of these challenges in order to retrieve the purpose
it offers to fulfill.
30 July 2018
L-Systems:
A Complete Business Intelligent
IT Framework
Robert Pawlak
Founder & Chairman
with a strategic vision that stems from extensive
scientific research. It closely inculcates science
background, realizing didactic projects within the range
of implementation and using of ERP systems in many
higher education schools, MBA studies and in over 100
post-middle-schools.
L-Systems is an authorized partner of the Institute of
Logistics and Warehousing. Additionally, it is also the
co-contributor to ‘Virtual Laboratories’, a platform to
learn logistic at the post- middle-school level. The
employees of L-Systems are also co-authors of various
science publications for students of higher education
schools and school text-books for learning logistic in
post-middle-school levels.
Integrated IT Solutions and Services
L-Systems is a partner of global leaders such as IFS,
Epicor, JDA, QlikTech and implements a full functional
range of IT solutions in the areas of ERP, Business
Intelligence, Manufacturing Execution System (MES),
Warehouse Management Systems (WMS), Document
Organizations often look out for an integrated
application that could manage their business
and automate most of the back office functions
related to technology, services and human resources.
This technological edge is essential for organizations to
minimize their costs and get a competitive edge.
However, Enterprise Resource Planning (ERP) solutions
rarely integrate all facets of an operation including
product planning, development, manufacturing, sales and
marketing in a single database on a single application
and with a user friendly interface. Nevertheless,
organizations face problem during its implementation
process. To cope with this problem, L-Systems came
into existence to create, supply and implement a
complete business intelligent IT framework.
A Dedicated Business Firm Implementing BIS
L-Systems is specialized in providing implementation of
business IT system. The company employs specialists
who have got more than twenty years of experience and
their expertise in apparent in its exceptional services.
While providing IT solutions, it connects business needs
32 July 2018
“We are the provider of the responsible
and reasonable IT solutions for the
customers needs.
circulation (Suncode) and Business
to Business (B2B). It is also an
authorized partner of the Institute of
Logistics and Warehousing. Besides
these, it is the vendor of the solutions
including L-Systems MES,
L-Systems Mobile Warehouse
Management, L-Systems B2B Portal,
L-Systems EDI, L-Systems
Shipments, L-Systems Quickie for
Epicor. It also offers ERP educational
packages for universities, secondary
schools, post graduate studies, and
MonZa, a tool supporting
management decision making in the
area of inventory optimization.
A Techno Geek Bounded up with
IT Business Systems
The visionary behind the inception of
L-Systems is Robert Pawlak,
Founder and Chairman. He
graduated with a degree in Sociology
through Poznań University of Adam
Mickiewicz and in Information
Technology at Poznań University of
Technology. In addition, he is a co-
author of text-books for learning
logistics and the originator and a co-
author of Virtual Laboratories.
Robert has been bounded up with IT
business systems industry since
1996. He was a consultant and a
project manager at many domestic
and foreign projects. Apart from his
Besides these, the deep industrial
production processes knowledge of
L-Systems combined with cutting-
edge software solutions enables its
customer to get the best possible
result of ERP and other software
implementations.
Strengthening the Determination
by Achieving Glory
In the year 2016, based on the
dynamics of the company’s value
growth, L-Systems was granted with
one of the most prestigious awards,
Business Cheetah 2016 award. It was
the result of the highest quality of its
consultants’ work, whose knowledge,
experience and commitment allow it
to take even the most demanding
challenges.
Considering good reputation, ethics
in conducting business activities and
a reliable approach to obligations
towards its clients, L-Systems was
awarded with certificates as the
company worth of trust for the
continuous years of 2017 and 2018.
These recognitions further strengthen
the determination of L-Systems to
achieve the highest standards of
customer service. The company is
convinced that through this it will
reach the path, the aim of which is to
become one of the largest consulting
and IT companies in its operational
parts of Europe. Following growth
strategy, L-Systems will continue its
path of cooperation with leading
software vendors and strong
international geographic presence.
job activities, he spends his spare
time on yachting, playing the guitar
and reading belles literature.
Staying Ahead of the Competition
At the beginning of its activity,
L-Systems faced a strong
competitive ERP service market in
Poland. Having deep knowledge of
business, especially production
processes, step by step the company
gained customer respect and
recognition in the Polish and
international market. It believes that
delivering quality software and
services is the main differentiator
factor on the market which can be
supported by the customers’ strong
references.
It is advisory contribution and
truthful cooperation based on respect
and mutual trust that has set
competitive standards for L-Systems
in the Polish market. It has created
long-term partnerships with its
customers which allow it to secure
software solution support for their
activity and competitive advantage
on the market where it operates.
33July 2018
1
The
Solution Providers 2018
ERPERP
Fastest Growing
7Obstacles
in
Executing
Excellence
Steven A. Rosen
Founder
STAR Results
34 July 2018
Ifind it shocking that statistics show 60%-90% of
companies fail to execute their strategies.
HBR quotes a survey where more than 400 global CEO’s
from Asia, Europe and the United States found that
executional excellence was the number one challenge
facing corporate leaders. Execution directed the list of 80
issues regarding innovation, geopolitical instability and top-
line growth.
Before we get into the reasons why companies fail to
execute, let’s agree that most companies fail to execute, and
execution is a highly critical issue that companies face.
Success is a combination of brilliant strategy and excellence
in execution. With highly refined marketing processes,
companies tend to do a very good job building brand plans
and marketing strategies.
Therefor execution is the key differentiating factor for
success. If you are better in executing than your competitor,
then you should take market share from them. In an
informal survey of 12 Business Unit Directors where they
were asked if they had a formal marketing plan in place,
they laughed and said it was added. Consequently, when
asked whether they had a formal execution plan in place,
they all looked puzzled.
Companies spend several months developing
brand/marketing plans, yet the same companies only spend
a day or two rolling out these plans and in discussing
execution. There is a completely lopsided approach
between the times spent on strategy versus time spent on
execution.
Before I layout the six reasons why companies fail to
execute, I want you to ask yourself the following questions:
— Is your team clear on how to execute?
— Do you have a process to execute your strategies?
If you can’t say yes to both, I will share with you what you
need to do so that you will not be another company that
fails to execute.
7 Obstacles in Executing with Excellence
There is a reason why 90% of companies/business units fail
to execute. Execution is very difficult. There is no silver
bullet. With over 25 years of sales and marketing and
business experience I have developed a solid approach to
execution. I was never a great strategist but I was damn
good at executing. I have helped many companies improve
their commercial execution and have several new pilot
programs going on this year.
Below you will find my 7 obstacles to great execution. If
you don’t clear all 7 obstacles you will be one of the 60-
90% of companies that fail to execute.
On the bright side, knowing what the obstacles are will give
you an opportunity to review what you are doing and allow
you to make course corrections.
Business Execution Process
All important business endeavors require some type of
process. An example of a well-tuned process that successful
companies utilize is the annual marketing plan process.
Execution is a full year process starting with the marketing
plan, building the execution plan, leading execution and
keeping the plan on track.
What are the chances you don’t have a formal process? If
you don’t, then no need to read the following six points as
you will fail to execute!
Steven A. Rosen, MBA is the
Founder of STAR Results, a
leading boutique sales
management
training and executive
coaching company. Steven is
also the author
of 52 Sales Management
Tips –
The Sales Manager's
Success Guide.
About the Author
35
Simplifying Execution
July 2018
Leading Execution
One of the final ingredients is having leadership from the
front line to keep the sales people focused on what is
important. When salespeople tell you that they are very
busy the likelihood is that they are. Your front-line sales
managers are also very busy. It is incumbent on them to
lead the way. Your sales managers are the key to sales
execution. When they see their salespeople off track or
spending too much time on non-critical areas they need to
bring them back so that they can focus on the critical
success factors.
Well Defined Metrics
A colleague once told me that people respect what you
inspect. The key is every executable item whether it is
execution of a program or if a specific deliverable needs to
be measured. Let’s say you are having a customer
conference and it is up to your sales people to get customers
to attend, you need to give each of them a target.
As a commercial leader you know that if you don’t measure
it people don’t do it. Review your plan and make sure you
have built a scorecard of all the key deliverables and
provide metrics for each.
Quarterly Review Meetings
The last and possibly most important hurdle goes hand in
hand with having defined metrics is also having quarterly
business review meetings. The objective of these meetings
is to review the scorecard. Having each of the sales
managers, marketers and support department heads present
how they are doing versus the metrics and what they intend
to do over the next quarter is essential. Have a look at How
to Conduct an Impactful Quarterly Business Review
Meeting.
Conclusion:
Execution is not a science or an art, it is a discipline. If you
don’t have all the ingredients in place you stand to be one of
the 90% of companies that fail to execute. Take a step back
and ask yourself what are you missing to execute with
excellence? Go back and review each of the 7 obstacles and
see what you can do to positively impact your year.
Clarity on What’s Critical for Success
Most companies try and do too much. If you try and do too
many things you can’t do them all well. My approach to
success in business is figuring out the 3 most important
things you need to do to achieve your goals and doing them
extremely well.
Execution is the discipline of getting the most important
things done.
If you can clearly articulate the 3 things you and your team
need to do to be successful, then give yourself a point. If
not, you are going to fail to execute with excellence. Fail!
Team Alignment
Execution is a team sport. Excellence requires alignment of
not only sales and marketing but other support departments.
You need operations, production, business analytics, and all
other support departments. The key is the need to be aligned
on the critical success factors. All departments need to
know what their CSFs are. They need to ensure that their
departments have plans and can support the commercial
unit on their critical success factors.
You also need to be sure that your sales management teams
are aligned with the critical success factors. There have
been too many incidents where I ask the business unit head
to share their critical success factors with me.
I then ask their sales managers what the critical success
factors are. Many times, they have identified relevant CSFs.
However, if they are not aligned with the business and the
other sales managers there is no way that you are going to
execute with excellence.
If you team is not aligned forget about it!
Ownership of the Plan
Have you passed the last three obstacles? Even with a plan
in place and having your team aligned, without ownership
of the plan you are doomed. You are probably ready to give
up at this point. Don’t despair, getting ownership to any
plan is not that difficult. No one wants to be told what to do,
but they do want to have input on the plan. All you need to
do is make them part of the process then they will have
ownership. The key is bringing all stakeholders to the
planning process to make them the architects of the plan.
36 July 2018
Right from manufacturing to customer
relationship management, the efficient
performance of a business wholly depends
upon its meticulous organizational structure which
emphasizes adequate focus on every single
operational region of that business. To cater to this
need, a modern-day elixir called Enterprise Resource
Planning (ERP) has been made available and Procurify is
providing organizations the tools to better understand
spend cultures, and to get the most out of their spending.
Due to the software’s convenience and accessibility,
Procurify makes it easy to achieve greater visibility into a
company’s expenditure, track purchases across an
organization, and report on one’s financial data with
certainty. It offers a smarter way to manage spending for
hundreds of companies around the world.
A Leader with an Appetite for Innovation
Aman Mann, the CEO of Procurify, believes that every
organization has a spend culture, and that there is always
a better way to work. After working at numerous jobs at
different companies, he was aggravated by the inefficient
business processes and decided to create a solution that
would tackle a specific pain in many businesses, that of,
managing organizational expenditure.
Aman has witnessed firsthand the pains and consequences
of poor spending decisions, and so he created Procurify as
a convenient, accessible and manageable solution to help
organizations to improve their spend cultures.
In addition, he hopes that organizations that partner with
Procurify also can find a better way to manage their
expense, so that the people within them can work smarter
and be their best selves.
"The knowledge of ‘why’ and the power of action is so
important in organizations - revenue may be
uncontrollable, but spend is, and organizations can learn
to leverage it to work for you and not against you,” Aman
asserts.
Reformative Solutions
Procurify is helping organizations receive advantages out
of their spending through an accessible, convenient and
simple software solution. It offers ‘Procurify Exchange’
(PEx), a two-way marketplace that connects buyers with
vendors through a Request for Quote (RFQ) process. This
solution is currently available for free as an add-on feature
to current users or as a free standalone platform for
organizations that are looking for an RFQ solution.
PEx makes an organization’s RFQ process more
manageable. Buyers are able to send out requests in
minutes, see summarized quotes from vendors in a
dashboard and communicate directly with vendors.
Treading through Travails
The robust features and capabilities of legacy systems and
other ERPs might be well-suited for financial reporting
Procurify:
Redefining Spend Cultures Globally
Aman Mann
CEO
38 July 2018
roles such as the controller or the
CFO. However, for the people who
are forced to use them to report
spending and to request approvals for
purchases, these spend solutions are
tedious.
With long implementation timelines
and hefty fees, organizations are
coming to Procurify after
experiencing the perils of adoption.
Its product design philosophy is
primarily focused on usability.
While sharing his insights about
Procurify’s work fundamentals, Aman
comments, “We believe that tracking
spend and understanding how
spending impacts organizations
shouldn’t be difficult. Spend solutions
should be as easy to use and
accessible as your favorite social
media platform.”
A Prolific Game Plan
“There are many spend solutions
available in the market. Procurify is
designed with people in mind, with
usability as the central product-
design philosophy,” Aman expresses.
Pertaining to this, the company’s
solutions are more manageable,
convenient, and accessible than other
spend solutions in the market.
Aman adds, “Organizational spend
cultures are unique, and so are the
processes and people within them.
For this reason, Procurify tailors its
product for each unique organization
with features that work exclusively for
them.”
A Gratified Clientele
Gotion, a client of Procurify, is a
cutting-edge company that’s
disrupting the intensely competitive
electric vehicle space. Its controller,
Meimei Fu was able to have a better
control and visibility into the
company’s spending through the
software and to implement a process
that makes reporting swift and
effortless. “For me, as a financial
controller, the level of detail and
visibility that Procurify provides into
spending is very helpful. It’s a really
good product,” states Meimei Fu.
When Samumed, a widely acclaimed
private biotech company which is
valued at $12 Billion, installed
Procurify, the company’s total
procurement volume has expanded by
20% and also has seen an
approximate 50% time savings over
its earlier procurement procedures.
“Since we’ve implemented Procurify,
I’ve heard nothing but good news
about procurement, and I can think of
no higher compliment for an
operational platform,” expresses
Cevdet Samikoglu, the CFO of
Samumed.
Striving for Success
In March 2018, the organization
acquired VendorBase, an independent
online buyer-supplier platform, to
enhance its vision. Under the
acquisition, VendorBase was
rebranded to Procurify Exchange.
The first small win of the Procurify’s
very first client deal gave the team the
courage to pitch Mark Cuban, who
believed in the vision of the company
and invested into the initial seed
round.
“Procurify will continue tackling any
future challenges is turning fear into
excitement and uncertainties into
opportunities, as these small shifts in
perspective will not only allow the
company to grow, but also the people
within it,” Aman asserts.
Sculpting New Benchmarks
Procurify’s vision is to evolve from
just a purchasing platform to
becoming the Smart Spend Hub™,
where all purchases and spending can
be captured on one platform. In the
future, it hopes to be able to offer
organizations a more manageable way
to be able to measure and track the
impact of their bottom-line, without
needing to log into multiple pieces of
software.
Beyond allowing organizations to see
the impact of their expense, Procurify
also wants to help make important
spend decisions easier for
organizations. The organization is
planning to catapult its position in the
market by incorporating AI and
machine learning into its future
feature sets, so that the platform will
be more tailored for the unique end
user.
“Procurify is reinventing the way
organizations spend.
39July 2018
1
The
Solution Providers 2018
ERPERP
Fastest Growing
he arrival of Chatbots is considered to be an incredible breakthrough in the realm of business or any kind of
Tentrepreneurships. It is one of the smartest innovations by Artificial Intelligence (AI) and Natural Language
Processing (NLP) that businesses can count on. The Chatbot is a software that can be programmed to carry out a
certain set of actions all by itself, like a wind-up toy, in text or spoken formats. The capability of the bots to learn from
the past interactions and grow in itself, makes it more attractive and interesting. Chatbots work in two different ways.
Firstly, predefined responses are given from an existing database, based on the keywords searched by customers. The
smart machine based bots attract their knowledge from Artificial Intelligence and Cognitive Computing and adapt their
behavior based on the customer interactions.
Applicability of Chatbots in Business:
The applicability of these chatting bots is quite relevant in this era of digital glory. As the new tech-savvy generation of
customers is always connected to the social platforms, they definitely expect a seamless and less time consuming
customer experience with the brands they love. Econsultancy found in a research that 57% of customers prefer live chat
to email or a phone call. There’s no surprise that consumers today are appreciating chatting or texting more than any
other forms of communication. To address this priority of the customers and outgrow in this competitive business world,
many business giants are adopting these virtual agents.
40 July 2018
A Dynamic
Digital
Gesture for
Creative
Entrepreneurs
CHATBOTSCHATBOTS
It’s a Smart Trend for Entrepreneurial Venture:
With the widespread adoption of the artificial intelligence, the human interaction and connectivity has taken a fascinating
turn. This extremely sophisticated and versatile tool can be helpful in crafting any small or big business plan. Apart from
being awesome in resolving customer care queries, Chatbots can be a part of an entrepreneurial strategy in many ways.
That’s where the appeal of Chatbots lies. There are many different approaches to navigate this
connectivity tool throughout the business venture. Let's have a look at some of these approaches:
As every organization has a unique set of customers, the Chatbots must be programmed in accordance with customer
journey. Knowing the finer details of the customer journey from A-Z, might be proved as the foundation for success. As
AI is enacting a larger role in business reforms, having accurate foresight and experience is the most needed prerequisite
to program the bot.
After programming the bot, it should be designed in a way that would enhance customer success by advancing them
down the sales funnel. A microscopic view of the customer service and sales data always helps in this regard. One should
have a good grasp on:
41
Tech Talk
July 2018
Ÿ Which patterns and questions are asked the most?
Ÿ How the responses can be programmed to answer all of
them?
Ÿ And most importantly, in what way all the necessary
information can be provided to bring people from
awareness stage to a decision?
In order to guide the customer seamlessly through the sales
funnel with the help of the intelligent bot, an entrepreneur
needs to put himself/herself in the shoes of the average
customer and develop the bot around their path to success.
To build strong relationships with customers, another
smarter way is to “humanize” the Chatbot. People generally
want to buy something from other people, not from a robot.
Therefore, programming responses needs to be done in a
way that reflects the character and personality of the brand.
The Chatbot need to be designed with a tinge of human
empathy with the authentic brand voice.
Lastly, with the changing digital landscape, customer
mindsets are also always in the verge of change. To stay on
the top of the game, one must have to consistently analyze
the data and evolve the bot accordingly.
Future of Chatbots:
Chatbots are currently being utilized as easy and fun ways
on websites, social platforms and smartphones to assist
customers in their interactions with a brand. Even if the
Chatbots are still in rudimentary stage, we can expect a lot
more progressions in this trend. With the gradual evolution
of Artificial Intelligence and Deep Learning, the Chatbots
will become more empowered to edify the conversational
interface of businesses. Chatbots are going to get a lot
smarter, more intelligent and indistinguishable from a
human being with the advancement of AI. However, it will
definitely take some trials and errors before the chatting
robots master and adopt the delicacies of polite
conversation.
Also, it’s quite predictable that the cost of Chatbots will
eventually get cheaper as the adoption of it increases across
multiple domains. An example is Facebook’s decision to let
third-party applications build Chatbots in their platform has
drastically lowered the price.
Conclusion:
It really amazes us how far technology has come up in the
last several years in the digital marketing arena. However,
some things will always remain the same. Even if
everything gets automated in the future, nothing will
minimize the appeal of optimal user experience. The bots
can be used to automate a huge chunk of the marketing
process, but without making the process dull and
impersonal. Only then these marvels of technology will be
able to make wonders.
42 July 2018
To ensure profitability and compete in an
increasingly competitive market, today’s
organizations require efficient systems and
processes as well as comprehensive and reliable
performance data from all areas of their operations.
This data must be readily accessible and easy to
configure so that business users can respond quickly and
make informed decisions that ensure the organization can
achieve its objectives. Many are reliant on Enterprise
Resource Planning (ERP) solutions to help them achieve
this unified and single version of the truth and Unit4 is a
leading provider of innovative self-driving enterprise
applications, which streamline and automate key business,
financial and administrative tasks.
Over the past 30+ years the company has built a customer
base and deep industry expertise in service industries and
has laser-focused its efforts on specific sub-segments in
four industry verticals, viz., Higher Education, Public
Services, Not for Profit and Professional Services. This
focus sets it up for leadership in delivering enterprise
applications for these dynamic and underserved markets.
Unit4 is a global company with operations in 26 countries,
employing around 3,000 people. Its teams work closely
with customers to deliver cutting edge innovations and
end-to-end solutions that increase effectiveness and ensure
strategic and financial objectives can be met.
Voyaging through Time
Unit4 is a Dutch-based ERP vendor and has been in
business for over 35 years. Over the last few years it has
recognized technology needs to support and enable people
and businesses in the services economy to work differently.
As a result the organization has changed its business focus
and mindset and has benefited from acquisitions that add
strategic customer value, and deliver leadership in its four
key vertical markets.
Emphasizing Unit4’s customer value, Stephan says, “We
are in business for people. Our approach and technology
need to support customers in services based organizations,
giving them more time and resource to focus on their core
business, its growth, profitability and ability to serve their
customers or end users better. As a result we are investing
time and money on the development of technologies and
services that support these goals today and into the
future.”
Exemplary Leadership
Unit4 is led by CEO, Stephan Sieber. Stephan joined the
company in early 2014 as EVP Strategy and Operations
and took over the position of Head of Sales mid 2015
before becoming CEO in 2016. He has played an
instrumental role in the repositioning and transformation of
Unit4 to become a pioneer in enterprise applications for
service organizations.
Stephan lives and breathes the company strapline, ‘In
business for people ‘through a very effective strong
internal and external communications programme, and by
actively encouraging transparency across the business, and
with customers and partners. He also promotes the value of
working as an integrated global business drawing on the
skills and expertise that exist in all of Unit4’s regional
Unit4:Empowering Services Organizations
Globally
Stephan Sieber
CEO
44 July 2018
offices. Unit4 people are also
encouraged to get involved in good
causes in the communities in which
they are based. In addition, Stephan is
a family man and is an advocate for a
healthy work-life balance. Indeed, he
established the Unit4 Moves
campaign, which encourages the
company’s largely office based
employees to stay healthy and active
by taking up sporting challenges as
individuals or teams.
Blending Innovation and Revolution
From cloud to machine learning and
AI, Unit4 builds self-driving business
applications based on the components
of the digital economy. The company
studies the progression of technology
to comprehend how it can bring
capabilities to the real world its
customers live in today and their real
future. This amalgamation of industry
excellence, knowledge and expertise
and future proof technology is what
enables Unit4 to stand apart in the
market.
Unit4’s core product offering is based
around its focus on four industries,
which includes state-of-the-art
applications for Student Management,
and Professional Services Automation.
The company’s flagship products
include Unit4 Business World ERP,
Unit4 Financials and Unit4 prevero for
corporate performance management.
In its APAC region the organization is
also known for Human Resource
Management solution, Unit4 Prosoft
HRMS. Unit4 is innovating
continually to deliver new user
experiences and it was the first to
launch an enterprise-grade digital
assistant named Wanda. The company
is also extending and enhancing its
value proposition through a growing
international partner ecosystem, which
offers a wide range of value add
solutions and services that integrate
with and support Unit4’s own
solutions and services.
Overcoming Challenges
While describing today’s business
landscape, Stephan asserts, “Cloud
computing and the prevalence of
mobile and digital technologies have
accelerated the shift towards the
services economy, effectively giving
every company the opportunity to
differentiate their offerings.”
Speaking about the fact that customers
are demanding alignment of their cash-
out streams and the value received
from their technology use, Stephan
said, “We’re seeing data driven
business models, where customers
want to pay for the insight and the
result created through their use of the
software, evolving and defining a
whole new set of differentiations and
customer opportunities.” As a result,
Unit4 is rethinking the way customers
work and the way its technology can
deliver innovation and solutions that
can help customers achieve their
business, financial and operational
objectives now and in the future.
Pioneering Unique Solutions
“Our focus is very much on people,
they are at the heart of the
organizations we serve,” said Stephan.
Unit4’s software is designed to meet
ongoing market and internal
challenges and unlock a company’s
potential; removing the more mundane
tasks and allowing people-centric
organizations to be more efficient and
productive; spending more time on
meaningful tasks that will help drive
the business and its success forward.
Customer-Centric Services
The company is focused on creating
value, and saving time and money for
its customers around the world. For
example, the implementation of
Unit4’s Prosoft has helped Farrer Park
Hospital in Singapore to save over
SGD 200,000 annually. The new
appraisal system saves employees
6,400 hours a year on administrative
tasks, so they can focus on projects
and strategies that enable them to take
care of patients. And on the other side
of the globe, Unit4 is working with
Wokingham Borough Council in the
UK to achieve a saving of 4M GBP
per year by 2020 through the
implementation of Unit4 Business
World.
Another great example is NGO, Heifer
International. By implementing Unit4
Business World they have achieved a
57% increase in program impact,
while decreasing their expenses to
27%. The company’s Professional
Services Automation solution provides
collective insight across complex
projects in more than 40 countries.
And the net result is that Heifer has
more time and money to spend
working with and supporting the
people and communities in most need.
“With Unit4 you can manage your entire
services operation in a single, integrated,
cloud ERP suite.
45July 2018
1
The
Solution Providers 2018
ERPERP
Fastest Growing
WHAT
GDPR
FORGETS:
PHYSICAL SECURITY
The EU’s GDPR legislature will have consequences
for every company doing business in Europe,
including American companies. The new directive
promises sizeable fines to anyone that does not take
personal data seriously. Meanwhile, the data center
company DigiPlex urges companies to focus on another
important aspect: physical security.
The General Data Protection Regulation’s (GDPR) purpose
is to harmonize legislation related to personal information
across the EU’s member states. It does however also create
radical challenges for American businesses holding
information on EU customers. Come May 2018, when the
legislation enters into force, companies will have publicly
disclosed how the data is used, in addition to offering
transparency for individuals seeking access to their data.
The GDPR includes a sanction mechanism, and the fines for
non-compliance can reach 4 percent of a company’s annual
revenue.
Ÿ Business will obviously change for everyone not taking
personal information seriously. This will clearly raise
awareness regarding how the data is secured, but it’s
also vital not to forget where the information is located,
says DigiPlex CEO, Gisle M. Eckhoff.
Moving data to safety
American computer security company, McAfee, published a
study of over 800 company leaders from different sectors.
The report reveals that 50 percent of the respondents state
that they would like to move their data to a more secure
location. A motivating factor is the new EU legislation. The
report also reveals that 74 percent of the business leaders
specified that they thought protecting the data correctly
would attract new customers.
Ÿ Data security is not just about protecting yourself
against hacking and other digital threats. The overall
security critically depends on where your data is stored.
Companies who actively select a secure data centre to
host their data will gain a competitive advantage in the
market as the management of personal information is in
the spotlight, says Eckhoff.
Physical security is forgotten
While EU-based companies are in the process of adapting
to the GDPR, Gartner predicted only 50 percent of
American firms will be ready for the strict regulation by the
end of 2018. It’s primarily the largest companies and public
enterprises that are furthest along in the process of
adaptation. According to Eckhoff, they are usually the ones
that are the most concerned with data security and where it
is stored. Fire and operational safety are two obvious
challenges, but physical security also includes securing
yourself against theft.
Ÿ Several smaller businesses and organizations keep their
data servers at their offices, and the physical security in
many of the smaller data centers is almost absent. If
your data is stored in such a data center, where someone
easily could break in and physically remove the
hardware containing your information, then you are
very vulnerable – both operationally and in relation to
GDPR
At DigiPlex’s data centers, several layers of security ensure
the safety of the data and the personal information that is
stored there. Physical security is one of the most
complicated and expensive features when building or
updating a data center. That is why newly established data
centers have to reach critical mass, allowing them to store
enough data to compensate for the large security
THE
GDPR
PHYSICAL SECURITY
46 July 2018
Gisle M. Eckhoff joined DigiPlex in August 2014 as Chief Executive Ofcer. He brings
nearly thirty years’ experience in senior positions in the IT industry in the US, Sweden, UK
and Denmark as well as at home in Norway.
Gisle is the former Senior Vice President and Managing Director of CGI’s operation in
Norway, and has also held a number of senior management roles at both country and
regional levels in CSC Computer Sciences Corporation. The experience and
knowledge gained from heading up the Financial Services vertical in the Nordic
region, before becoming Vice President and Managing Director of CSC in both
Norway and Sweden, is of great value when implementing DigiPlex’ growth strategy in
the Nordic markets.
Gisle holds a Degree in Business Administration from the Norwegian School of
Management.
About the Author
investment.
Adapting to GDPR
One consideration to take, as we are getting closer to the
implementation date of GDPR, is where your data center
should be located. Several US based companies are already
relocating their centers to the EU in order to comply.
Multiple database providers are helping non-EU companies
organize and segregate EU data from other personal
information. The data center industry is well established in
Europe, and some of the most cost and climate efficient
centers are located in the Nordic countries.
In the Nordics, the cool climate helps chill down vast
amounts of hardware that otherwise would have been
cooled down solely by electricity. Additionally, the
electricity that is required by data centers to run their
operations is supplied through easy access to affordable
renewable energy.
Ÿ In recent years, we have seen political turbulence in
larger parts of the world, Europe included. The stabile
political environment in the Nordic countries is also a
climate to consider, as the establishment of data centers
is a long-term investment, says Eckhoff.
47
Expert’s Insights
Gisle M. Eckhoff
Chief Executive Ofcer
DigiPlex
July 2018
The 10 fastest growing erp solution providers 2018
The 10 fastest growing erp solution providers 2018
The 10 fastest growing erp solution providers 2018

The 10 fastest growing erp solution providers 2018

  • 1.
    www.insightssuccess.com July 2018 Rohit Thakral Founder& CEO Target Integration Delivering Precise ERP Solutions with Determination 1 The Solution Providers 2018 ERPERP Challenges in Implementing ERP Solutions Tech Implementation Chatbots: A Dynamic Digital Gesture for Creative Entrepreneurs Tech Talk Fastest Growing Compay of the Month Jeremias Meier CEO & Co-founder Bexio
  • 4.
    ERP: The Era ofERP Software Solutions oday businesses are enhancing core functionalities and productivity with the latest technology Theading the market. Therefore, ERP system has become an important part of every business to manage its process through software solutions for long time. ERP system is an integrated application that handles all divisions and functions of purchasing, production, logistics, sales, orders, accounting, project management, payroll, inventory control warehouses, etc. There are many latest trends enhancing the ERP business module such as SaaS, IoT, mobile ERP solution, hybrid ERP options, and two tiered ERP. Businesses are growing around the world with every passing minute and gaining business operations in complexity, and also enhance the use of ERP software that guarantees productivity, and integrity of any business. Basically, an ERP software solution combines with various traditional management functions and facilitates the flow of information across various functions. The ERP model is designed and automates basic business processes across the organization and eliminates the need of disparate systems maintained by various units of the organization. Hence, today numerous organizations are making immense use of this software solution to oversight its business processes. Hence, Insights Success has shortlisted, “The 10 Fastest Growing ERP Solution Providers, 2018” who are established industry leaders and heading towards significant organizations process management system.
  • 5.
    Our cover storyfeatures Target Integration, the company has already established itself as one of the fastest growing CRM and ERP providers in the country and has expanded internationally with offices in India and the United Kingdom. Target Integration prides itself on its independence and commitment to the right solution for every customer. This refreshing neutral approach has earned those clients that rank among the largest and most recognizable brand names in the world, including Microsoft, Zoho, Odoo, CloudYogi, VTiger, Google and Sundown AI. The issue also features Bexio AG as the company of the month, a market leader which brings new innovations to its ERP platform every day to make life easier and more rewarding for small businesses. Bexio also aims to provide faster remuneration, more efficient planning of resources and a happier workforce to small businesses. ePROMIS Solutions is a full-fledged enterprise solution provider which can be customized according to the nature and organizational structure of the company. Based on the functionalities and the size of the business ePROMIS bestows three ERP software applications. Unit4 is a Dutch-based ERP vendor provides a reliant Enterprise Resource Planning (ERP) solution to help organizations to achieve innovative self-driving enterprise applications. ANEGIS Solutions a leading company that designs and implements the next generation of intelligent business applications – ERP, CRM, and BI. Procurify is a company helping organizations receive advantages out of their spending through an accessible, convenient and simple software solution. L-Systems is specializes in the implementation of business information systems and also partnered with global leaders such as IFS, Epicor, JDA, and QlikTech. Accentuate Pte Ltd, a Singapore based company placed its future on developing and serving ERP solutions to companies and also offer one of the most comprehensive and value for money software solutions. Also, make sure to go through the articles, written by our in-house editorial team and CXO standpoints of some of the leading industry experts to have a brief taste of the sector. Happy reading! Bhushan Kadam
  • 6.
    Conten Target Integration: Delivering PreciseERP Solutions with Determination Cover Story 22 Company of the Month Bexio: Making it Easy for Small Businesses to Manage their Administration Tasks Articles Tech Talk Chatbots: A Dynamic Digital Gesture for Creative Entrepreneurs 28 40 Simplifying Execution 7 Obstacles in Executing Excellence 34 Expert’s Insights What GDPR forgets: The Physical Security46 08 Challenges in Implementing ERP Solutions Tech Implementation 16
  • 7.
    nts Procurify: Redening Spend Cultures Globally L-Systems: AComplete Business Intelligent IT Framework Unit4: Empowering Services Organizations Globally 38 32 44 ePROMIS: Smart ERP Solutions for Better Business 26 Accentuate Pte Ltd: CRM & ERP Software Solutions Provider 20 ANEGIS Solutions: Transforming Businesses with Next Generation ERP, CRM and BI Applications 22 lutions: ransforming Businesses with , CRM and BI Applications
  • 9.
    sales@insightssuccess.com Corporate Ofces: July, 2018 DatabaseManagement Stella Andrew Technology Consultant David Stokes Circulation Managers Robert, Tanaji Research Analyst Chidiebere Moses Steve, Joe, Alan, Vijay Editor-in-Chief Pooja M. Bansal Anish MillerManaging Editor Jenny Fernandes Art & Design Director Amol Kamble Associate Designer Nagesh Tembhekar Visualiser David King Senior Sales Manager Passi D. Business Development Executives Marketing Manager John Matthew Executive Editor Assistant Editors Shubham Khampariya Art & Picture Editors BelinPaul Co-designer Savita Pandav KhannaJayant Peter CollinsBusiness Development Manager Sales Executives David, Kevin, Mark, Pranay SME-SMO Executives Prashant Chevale, Uma Dhenge, Gemson, Irfan Online Marketing Strategists Alina Sege, Shubham, Vaibhav K Digital Marketing Manager Marry D’Souza Technical Specialists Amar, Pratiksha Technical Head Jacob Smile Copyright © 2018 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success. Reprint rights remain solely with Insights Success. Follow us on : www.facebook.com/insightssuccess/ollow us on : www www.twitter.com/insightssuccess We are also available on : Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-602-1754 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com Insights Success Media and Technology Pvt. Ltd. Off. No. 513 & 510, 5th Flr., Rainbow Plaza, Shivar Chowk, Pimple Saudagar, Pune, Maharashtra 411017 Phone - India: +91 7410079881/ 82/ 83/ 84/ 85 Email: info@insightssuccess.in For Subscription: www.insightssuccess.in Bhushan Kadam Contributing Editors Kedar Kulkarni Hitesh Dhamani
  • 10.
  • 11.
    Target Integration: Delivering PreciseERP Solutions with Determination 1 The Solution Providers 2018 ERPERP Fastest Growing Cover Story We have a solution to every customer’s requirement.
  • 12.
    Business management has comea long way in the digital age. Because companies are always online, their customers and partners expect to have their needs addressed promptly and decisively. However, maintaining an online presence and having the capacity to leverage it to build meaningful business relationships are two entirely different things. Many consulting companies’ offers Client Relationship Management (CRM) and Enterprise Resource Planning (ERP) software but they lack the true insight and expertise to help clients master the digital realm. To avoid that problem, customers are approaching Target Integration. Excellence Starts with Leadership Target Integration is a CRM & ERP consultation, implementation, and support Services Company based in Dublin, Ireland. The company has already established itself as one of the fastest growing CRM and ERP providers in the country, and has expanded internationally with offices in India and the United Kingdom. Despite being only a decade old, it has managed to grow its client network to 19 countries across the globe, including Singapore, Japan, Costa Rica, Scotland, and Switzerland. Combining proven expertise in technology with an understanding of emerging business trends, Target Integration delivers a range of software development solutions that include CRM, ERP, e-business solutions, Help Desk Management Software and related services. Target Integration prides itself on its independence and commitment to the right solution for every customer. This refreshing neutral approach has earned them clients that rank among the largest and most recognizable brand names in the world, including Microsoft, Zoho, Odoo, CloudYogi, VTiger, Google and Sundown AI. Much of the success that Target Integration enjoys can be attributed directly to the hard work and vision of its Founder and CEO, Rohit Thakral. Rohit is an electronics engineer who studied at the Pusa Polytechnic in Delhi, India as well as at the Dublin Institute of Technology in Ireland. He is currently a member of the steering committee of the Ireland- India Business Association (IIBA) and an ambassador of the Dublin Chamber of Commerce. Rohit’s vision for the company, and the industry, is molded by IT trends that are rapidly reshaping not just daily life, but society as a whole. He recognizes that these developments are allowing businesses in every industry to push the boundaries of what is possible. To ensure that Target Integration is ideally positioned to build on these changes, Rohit strives to maintain the high level of professionalism for which his team is renowned. He says that he is guided by his favorite quote, which comes from visionary business icon, Richard Branson. “You don’t learn to walk by following the rules, you learn by doing, and by falling over.” Reinventing the Ecosystem The software development industry has characteristically been an arena with low entry barriers. While this may seem like a positive attribute on the surface, it actually creates a world that is rife with A good estimate is an estimate that provides a clear enough view of the project reality to allow the project leadership to make good decisions about how to control the project to hit its targets.
  • 13.
    correspondingly low standardsof products and a saturated competitive market. This, in turn, leads to shrinking profit margins that constrain the level of reinvestment in technology which is essential to the creation of better products and business practices. Target Integration has completely upended this approach. Instead of vying for the lowest common denominator, it focuses on delivering the highest quality of products and services. As a result of this distinctly superior strategy, the company has created an entirely new league of services. With its credentials firmly established, Target Integration is now seen as the high-value option for companies seeking quality customer service and a fast turnaround. Another differentiator is that Target Integration does not terminate its relationship with clients upon delivery of a product. The company maintains its channels of communication with them to ensure that they have a reliable partner who is just as invested in their success as they are. While execution and follow-up are integral to the reputation that Target Integration has built, their unique approach to providing exceptional products and services begins at the very first interaction with every client. All too often, businesses looking for a CRM and/or ERP solution try to choose the most feature-rich (and expensive) product that their budget can afford. This is due in no small part to vendors who push certain products and services, either because they have an arrangement with the manufacturer or simply because they are looking to make the largest possible sale. In the end, the business ends up with a bloated version of the software that they need. It does not perform as smoothly or as quickly and is unwieldy due to the excessive number of components that are seldom – or never – used. At Target Integration, the first step of every client relationship is an effort to identify which specific elements of the CRM/ERP are required. They are then separated into ‘Essentials’ and ‘Desirables’ based on consultations with the client. This is a revenue-agnostic approach, where Target Integration conveys neutral, unbiased advice on the complexity of the solution required and recommends what they believe will be the best solution in the client’s prevailing circumstances. As the client’s business progresses, this advice may change to reflect the most current scenario. Customer satisfaction is very important in the software industry and Target Integration invests substantial effort into ensuring that it never fails in this respect. Every Cover Story
  • 14.
    solution it providesadheres to international compliance standards and allows clients to outpace their competition without investing any additional financial or manpower resources. Constant Evolution Target Integration has evolved considerably since it was launched in 2008. This change pervades all aspects of the company’s operations, from the core team to the services it provides. However, each change was a course correction designed to help it build better solutions for its clients and improve the relationship it shares with them. “To grow you must adapt and to adopt you must learn,” says Rohit, “Target Integration has experienced it all and will surely learn more in the future. We believe that learning is a key that helps you sail ahead, learn from your mistakes, learn from all your projects, learn from all the ventures you go on, and apply the knowledge received with the right amount of wisdom. It helps you strive towards your goal.” Today, the company is a resilient and highly-respected member of the industry that has played a significant role in how the sector has changed over the past decade. This year, SupplyTarget Integration was awarded the title of Chain Software Provider of the Year 2018-19 by Business All-Stars at Croke Park, Dublin, Ireland. Touching on how the environment has shifted and is expected to shift in the future, Rohit alludes to an increased sense of accountability that goes beyond just satisfying clauses in contracts. “The unprecedented access and influence businesses enjoy today come with a new set of responsibilities which includes the growing expectations of customers, employees, business partners, regulatory bodies, governments, and other entities. There is always a lot to expect from those who have a lot to give.” Target Integration plans to broaden its reach around the world by establishing offices in geographical sectors where there is potential to attract a high volume of new clients who appreciate service excellence. They are currently looking at Singapore and Japan in this regard. “These nations are developed and companies there have access to the very best CRM and ERP software in the world. However, we know through experience that software is a great foundation for success but it is not everything. There is a void between what software can achieve and real success in the business world; Target Integration is committed to bridging that void.” The company has already incorporated the latest technology trends, including AI, Blockchain, and Cloud Computing into its work. This has given it an agility that most competitors cannot match, and Target Integration intends to stay the course to blaze new trails in the CRM and ERP services arena. We have adopted all the latest technological trends to give best solutions to our clients like AI, Blockchain and Cloud Computing. We intend to do even better in the future.
  • 16.
    Address : Country :City: State : Zip : Global Subscription Date : Check should be drawn in favor of : INSIGHTS SUCCESS MEDIA TECH LLC Never Miss an Issue Yes, I would like to subscribe to Insights Success Magazine. Name : 1 Year.......... $250.00(12 Issues) .... 6 Months ..... (06 Issues) ..... $130.00 3 Months ... (03 Issues) .... $70.00 1 Month ...... (01 Issue) ..... $25.00 Telephone : Email : Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-602-1754,(302)-319-9947 Email: info@insightssuccess.com For Subscription : www.insightssuccess.com SUBSCRIBE TODAY CORPORATE OFFICE
  • 17.
    Management BriefCompany Name AccentuatePte Ltd accentuate.com.sg Ken Tan Kian Hui Founder & CEO Accentuate Pte Ltd is an ERP Software Solution Company. ANEGIS Solutions anegis.com Michal Tekiela CEO ANEGIS is a Microsoft Gold Partner dedicated to developing and implementing Microsoft Dynamics 365 (Dynamics AX) systems. Bexio bexio.com Jeremias Meier CEO & Co-founder Bexio offers cloud-based business and accounting software solutions to manage their customers, write quotes and invoices, and more. ePROMIS Solutions epromis.net Mathews Mathew CEO & Managing Director ePROMIS Solutions is a leading global enterprise ERP, HCM, CRM and other business management software solution provider to multiple verticals and industries. Procurify provides organizations the tools to better understand spend cultures, and to get the most out of their spending. Mayer Group is a premier consulting firm specializing in the sales, support services and implementation of ERP Software. The firm mainly focuses on delivering quality services to meet the accounting, financial reporting, project management and data processing. Softrader is leading company with more than thirty years experience in providing supply chain and ERP software to companies supplying valves, pipes and fittings to the oil and gas and industrial sectors. Target Integration is a CRM & ERP consultation, implementation, and support Services Company based in Dublin, Ireland. Despite being only a decade old, it has managed to grow its client network to 19 countries across the globe, including Singapore, Japan, Costa Rica, Scotland, and Switzerland. Unit4 is a world leader in enterprise applications for service organizations. L-Systems l-systems.pl Robert Pawlak Founder & Chairman L-Systems is specialized in providing implementation of business IT system. Mayer Group mayererp.com Jeffrey Mayer Vice President Procurify procurify.com Aman Mann CEO Softrader softrader.com Jon Slack Director Target Integration targetintegration.com Rohit Thakral Founder & CEO Unit4 unit4.com Stephan Sieber CEO 1 The Solution Providers 2018 ERPERP Fastest Growing
  • 18.
    Making it Easyfor Small Businesses to Manage their Administration Tasks Bexio:Bexio: 16 Jeremias Meier CEO & Co-founder Bexio July 2018
  • 19.
    Switzerland. The expertshave reviewed over 100,000 companies to select the most innovative and promising startups in Switzerland for the award. Dynamic Range of Solutions The Fintech startup covers the entire administration of a SME in a single solution: from the generation of quotes through automated billing & dunning to integrate e-banking and online accounting with direct accountant access. Over 15,000 customers trust the best software startup of 2016 and 2017. The features of Bexio’s software include: Ÿ Customer relationship management (CRM) Ÿ Order processing: quotes, invoices and orders Ÿ Online accounting which are automated Ÿ Integrated e-banking, including the 5 largest banks in Switzerland: UBS, Zürcher Kantonalbank, Credit Suisse, Raiffeisen and Postfinance. Integration with other banks is to follow in the near future. Ÿ Online payroll accounting Ÿ Product management Ÿ Time tracking and projects, managing tasks and milestones Ÿ Warehouse management where the orders and invoices are linked directly to warehouse management Ÿ Online collaboration with the accountant via direct accountant access Ÿ Enhanced features through a variety of paid and free add-ons Ÿ Bexio also offers a standardized interface for developers i.e API Ÿ Free webinars and seminars Services and Support by Bexio include: Ÿ Automated updates Ÿ Free support by phone and email Ÿ Automated & regular backups In a world where the business environment is continuously changing, companies need to constantly evolve and predict consumer needs ahead of time to achieve satisfying results. The correct technology solution can meaningfully upsurge creativity, business productivity and efficiency empowering businesses to engage effectively with the digital economy. Advanced technology solutions can also deliver businesses the capability to make decisions swiftly and malleably. Enterprise Resource Planning systems the integrated applications to handle all divisions and functions of purchasing, production, logistics, sales, orders, accounting, project management, payroll, inventory control warehouses, etc. One company who is raising the bar in this arena with each passing moment is Bexio. Bexio brings new innovations to its ERP platform every day to make life easier and more rewarding for small businesses. Bexio aims to provide faster remuneration, more efficient planning of resources and a happier workforce to small businesses. Bexio has achieved this by cleverly automating business processes, connecting market participants, reinventing themselves constantly & creating trust and an emotional bond with its customers through positive experiences. Trailblazer with Abundant Experience Ace leader Jeremias Meier is the CEO and Co-founder of Bexio. Previously, Jeremias worked as CEO and partner at iBROWS, an IT company in Zurich, which was acquired by PwC in 2015. The 32-year-old started his entrepreneurial career while studying business administration at the University of St. Gallen. On the Way to become the Best Swiss Software Startup Bexio’s software’s journey began 10 years ago. Jeremias Meier and his co-founders were looking for office software for the newly formed company, but couldn’t find anything that would work for them. The team programmed the software themselves, used it for several years and only then told their friends and customers about it. At the end of 2013, the team founded its own company to develop the software even more professionally. At that time, the company was called easySYS. Today, Bexio is the leading provider of web-based business software for small Swiss companies. Since the foundation, Bexio has constantly been increasing their number of customers and employees. Presently, it has over 15,000 customers and more than 80 employees. In the fall of 2016, Bexio received the ‘Top 100 Startup’ Award for the best software startup in Switzerland. In 2017, it was once again named the best software startup in Bexio makes life easier for small businesses, the self-employed and startups and helps them be more successful thanks to the web-based business software. “ “ 17 Company of the Month July 2018
  • 20.
    Ÿ Free webinars ŸOnline support center with help articles Ÿ Bexio TV with explanatory videos on YouTube Tackling the Major Obstacles The CEO of Bexio explains that two developments have helped them massively, if not laid the foundation for their current success. Jeremias Meier explains, “On the one hand, these were the technical developments in cloud computing and the ever better possibilities of being able to program beautiful and easy-to-use software for the web browser. On the other hand, it was the increasing level of IT maturity at small and very small companies. Meanwhile, almost all SMEs have realized that they can significantly increase their efficiency and productivity with the help of ERP that works for them. That’s why for many, ERP is no longer a nice-to-have but a simple necessity. Of course, that helps us a lot.” To tackle issues, Bexio have built a new way to sell the software to the SME Market: Data-based Performance Marketing and Direct Sales. This outperforms 10x traditional channel sales. Clearing the Cloud of Confusion Ample numbers of individuals are confused about the difference between cloud-based ERP and on-site ERP. Bexio which is a Cloud-based ERP clears the cloud of confusion by listing out the key points. In the On-site ERP, the license to use the software is purchased or rented. The software is used locally on the computer which means it has to be downloaded and installed. This way, the responsibility for the software i.e updates and functionality is transferred to the user. On-site ERP users are responsible for maintenance, backups and installing updates to be able to work with the current version. In addition, the users need to make sure they have the right hardware because software is often limited to a particular operating system or doesn’t work on every OS. Advantages of on-site ERP include data protection; the users retain control over their data. In Cloud-based ERP, users can work on any device and from any location because the hardware is independent. They only need Internet access and a browser to work. The data is available at anytime and anywhere and no download or installation is necessary. Cloud-based ERP is ready for use at all times without high initial costs because the data is in the cloud, in the external data centers. In Bexio’s case, these are certified data centers in Switzerland. The data is stored at several data centers in order to protect it even in extreme cases like earthquakes. In Bexio, only IT specialists perform backups and maintenance. There are automated backups therefore customer doesn’t have to worry about anything. There are automated updates; updates are automatically installed by Bexio — the customer doesn’t have to update anything. In 2017, Bexio was updated up to 45 times. Expectations in Foresight Bexio is currently optimizing its core: the quotation and billing process. Bexio’s goal is to further automate procedures and processes, taking into account customer feedback and wishes. There is a further development of this platform. Bexio continues its strong growth in Switzerland, racing to become the market leader in business software for small businesses in Switzerland. 18 July 2018
  • 22.
    The ERP marketis growing at mind boggling speed. Apart from the fact that ERP software requires major investment; The efficiency of this software is second to none. An ERP software can comprise of many modules such as, crm, sales, finance, inventory management, and many more. As businesses around the world grow with every passing minute and business operations gain in complexity, the use of this software guarantees productivity, and integrity of any businesses. Accentuate Pte Ltd, a company based out of Singapore has placed its future on developing and serving ERP solutions to companies; they offer one of the most comprehensive and value for money software solutions out there. For the first time in forever, someone cared about SMEs While technology advances at a breakneck speed, these solutions can be very expensive. Targeting at the average micro and small SMEs, Accentuate Pte Ltd reimagined the way businesses should pay for ERP Software Solutions. The company went through extensive effort to make real sure that clients don’t play a losing game in technology over a long run. Accentuate Pte Ltd’s products and services are designed and built around the clients as well as their business. The Entrepreneur ask himself regularly: Why do clients buy, and why do they not buy? Ken Tan, Founder and CEO says that, “First of all, we identify our target clients and we make certain that we know every reason there is that they will not buy our services and we find a solution or an answer to them”. A Leader, a Mentor and an Entrepreneur This brilliant ERP Solution Provider is the brain child of two dynamic leaders, Ken Tan Kian Hui and Chan Boon Ping. Having founded this company, Ken Tan also serves as the CEO, while Chan is the Chief Technology Officer. There is no substitute to hard work and here is the success story of Ken. The founder started his professional career at the age of 22 and through the rigor of reality & business as well as consistent self- improvements, Ken learnt to be patient and wise. He understood that success can only be achieved through teamwork. Teamwork can only happen through great leadership: The right man for the right job. By the age of 32, Ken became an expert in the business and entrepreneurship. With the zest of using his expertise to help others, the th serial entrepreneur decided to start his 5 business. Ken Accentuate Pte Ltd: CRM & ERP Software Solutions Provider Ken Tan Kian Hui Founder & CEO 20 July 2018
  • 23.
    knew that buildinghis own product is the only way to make the biggest difference to the market: The micro and small SMEs. Accentuate Pte Ltd was born in the year 2013. With tremendous leadership skills and perseverance, Ken successfully made Accentuate Pte Ltd one of the best ERP solution providing company in the market. The founder is a deep thinker, he asserts, “As an entrepreneur, it is our job to rearrange the puzzle with existing pieces to show clients a picture they had never seen before; In time, they will come to realize how much they had fallen in love with it. How attached and dependent they have become of it.” Delivering Solutions at par with Advancing Technologies The software solutions offered by Accentuate Pte Ltd is powerful, highly-effective and affordable. Thanks to its Fully Integrated Modules, the flow of information and data is seamless and the nightmare of having to enter data multiple times is nullified. Integrating all the softwares including CRM, Sales, Invoicing, Accounting, Delivery, Inventory, Warehousing, Kitting, Manufacturing, Human Resource, e- Leave, and e-Claims, the ERP Software Solution offered by Accentuate Pte Ltd ensures productivity for businesses. This means that if information or data is being keyed into a component, for example: If one creates a client in the CRM, they can select the same client in the Accounting Module to create an invoice without having to re- create the same customer. Information is tightly integrated. Helping clients ease into the software and moving from analog to digital, or upgrading from a simple software to Accentuate ERP, Accentuate Pte Ltd believes that proper hand holding is crucial. Initial implementation is done with a lot of support and users are usually invited into a WhatsApp chat group along with the engineers of the Accentuate Pte Ltd. This reduces the amount of formality and cut down on all the unnecessary filler lines that are normally used in emails; Thus, improving productivity. Addressing client’s problem in real time is what Accentuate Pte Ltd has mastered over the years. Staying ahead in the market with constantly evolving technologies like AI, Robotics, Automation, IoT, and many others, the company reveals that they follow a strategic plan by focusing on one objective at a time. Opportunities are vast and this technology company is certainly making its way into every meaningful one. Cost-Effective Yet Powerful Software The biggest take away for Small and Medium SMEs: Now they have a highly cost-effective option to choose from. Accentuate Charges $400/month for CRM Solutions (Complete with Full Accounting features) and $600/month for ERP Solutions complete with Inventory management. Other Value Added Services Ÿ No User Cap (No catch) Ÿ No Ticketing Cap Ÿ 2 free onsite re-training sessions for new staff per year Ÿ 2 free live webinar re-training sessions for new staff per year (All locations) Ÿ Unlimited number of report customizations to clients Ÿ Unlimited video QNA support for clients. The dream of every business is probably to own a powerful ERP Software. It puts together structure and automate a great deal of boring tasks. With Accentuate Pte Ltd, micro and small SMEs can finally stop dreaming and start using one. Accentuate Pte Ltd is truly here to level the playing field for the small little guys out there. “ 21 For the first time in forever, someone cared about SMEs. July 2018 1 The Solution Providers 2018 ERPERP Fastest Growing
  • 24.
    Enterprise resource planningsoftware, or ERP, is a suite of customisable applications that allows businesses to integrate and manage their most important processes. ERP solution providers offer a range of services, products and solutions that are geared to enhance business processes efficiently and cost effectively. Whether it is a small or mid-size business, there are several advantages to adopting enterprise resource planning software. However, employing ERP sometimes can be very costly and confusing. Often, providers misjudge client requirements and offer a product which does not match their needs or expectations. This confusion can lead to several unnecessary implementations and the solutions may turn out to be overpriced. Businesses need an ERP provider that can accurately identify their needs and then propose a solution which can improve their organisational processes in line with their expectations. ANEGIS is one such company. ANEGIS is the largest dedicated Microsoft Dynamics consultancy in Europe and it has offices in the UK and Poland. ANEGIS designs and implements the next generation of intelligent business applications – ERP, CRM and BI – that enable organisations to grow, evolve and transform, achieve a competitive edge and improve their bottom line. As a multiple Microsoft Gold Partner, ANEGIS are experts at building Microsoft platform solutions with technologies including the Internet of Things, Artificial Intelligence and Mixed Reality. Wide Array of Solutions ANEGIS offers digital transformation solutions for medium to large businesses, including enterprise resource planning (ERP), customer relationship management (CRM), business intelligence (BI), Augmented Reality (AR), and the Internet of Things (IoT). They are experienced at complex deployments of business software systems and are often engaged to perform project recoveries, upgrades, and performance troubleshooting. The company offers a wide range of Microsoft-powered products, including Dynamics 365, Dynamics AX, Azure, Power BI and PowerApps. It caters to the needs of clients in the manufacturing, distribution, food and beverages, professional services, retail and advertising and marketing industries. The Dynamic Duo Michal Tekiela CEOis the and Founder of ANEGIS. ANEGIS Solutions: Transforming Businesses with Next Generation ERP, CRM and BI Applications Michal Tekiela CEO & Founder 22 July 2018
  • 25.
    With over twentyyears of experience in the ERP industry, he is one of the most respected professionals in the field of Microsoft Dynamics ERP solutions. After spending over 15 years at the sharp end of ERP development and implementation, Michal founded ANEGIS to service the UK market. He has led many enterprise-scale Dynamics projects and uses that experience to develop an implementation methodology that delivers business objectives swiftly while minimising risks. Krzysztof Langner, Chief Salesthe Officer of the company is an award- winning solutions consultant with over twenty years of experience in the IT industry. Krzysztof has overseen enterprise-scale projects in retail, distribution and manufacturing and has created several innovative industry-specific solutions. The striking success that ANEGIS has enjoyed consistently over the years can be attributed directly to the capabilities and leadership skills of this talented duo. Genuine Expertise and Integrity In a business sector which has a poor reputation for successful delivery of projects, the most important qualities are genuine expertise and integrity. The psychological aspect of change management is often undervalued in the implementation process and can prove more problematic than technical issues. The teams at ANEGIS possess collective experience spanning a broad range of industries and business cultures, and therefore understand the implications of change and how to successfully address the issues. Another factor is that in today’s market, it is too easy to allow customers to plan something unachievable, leading to disappointment further down the line. ANEGIS employs only experienced professionals and contractually dedicates specified resources to ensure its clients consistency and continuity. This is its tried and tested methodology for successful project implementation. Tailor-made Solutions for Every Requirement ANEGIS provides clients end-to-end solutions tailored to their unique requirements rather than piecemeal solutions that require complex integration. The company is focused on delivering solutions that improve clients’ business processes to improve both their competitiveness and their bottom line. It has demonstrated its expertise by providing incredibly effective solutions in real-time over the years. Many industry leaders have expressed their admiration for the way ANEGIS successfully deployed a custom-built Dynamics AX system in a leading media organisation where four previous implementation attempts had failed. Futuristic Digital Solutions that Create Value ANEGIS is not solely an IT consultancy. The company helps its clients achieve businesses transformation in the digital age by reimagining how they bring together people, data and processes to create value for their customers. The company plans to bring even more innovative products to the market and is determined to provide and maintain a competitive advantage for its clients in a fast-moving world. ANEGIS has grown and expanded its client base across Europe, particularly in the Nordic and central European markets, and is now planning to target other European markets as well. “ANEGIS are trusted by businesses and organisations to guide them in their digital transformation. 23July 2018 1 The Solution Providers 2018 ERPERP Fastest Growing
  • 28.
    ePROMIS: Smart ERP Solutionsfor Better Business Mathews Mathew CEO & Managing Director supply chain, assets, projects, analytics, human resources, customer relations, and planning. This Full-fledged Enterprise solution can be customized according to the nature and organizational structure of the company. Based on the functionalities and the size of the business ePROMIS bestows three ERP software applications Ÿ ePROMIS Lite ERP for small businesses Ÿ ePROMIS Innovate ERP for mid-sized companies Ÿ ePROMIS Enterprise ERP for Large enterprises Impeccable Benefits of ePROMIS ERP Solutions Customers utilizing ePROMIS ERP solutions are receiving benefited of admirable transparency, data-driven decision making, and increased productivity. Transparency: ePROMIS ERP is a fully integrated system that eliminates all data silos which are common in enterprises. All relevant data can be shared and accessed by all the departments and is secured via role and user based access controls. Real-time data and Decision-making: ePROMIS ERP provides real-time data across the organization. The built-in Business Intelligence dashboards give a real-time 360 In order to understand computer networks better, it would be helpful to have an overview of the applications running on the network. ERP or Enterprise Resource Planning is an important enterprise application that integrates all the individual department functions into a single software application. ERP Systems make it easier to track the workflow across various departments. The ERP solutions reduce the operational costs involved in manual tracking of data by individual and disparate systems. However, before choosing an ERP solutions provider, the enterprises must look after credibility and fees of the facilitator, as a very few of the market leaders offer adept solutions with cost- effectiveness. Established in 1981 ePROMIS is an American multinational business software company that offers industry-specific Enterprise resource planning solutions and fully-fledged Human Capital Management (HCM) solution. Headquartered in Houston, Texas, the company has regional offices, support center, and solution partners spanning the globe. With the vision of becoming ‘No. 1’ in innovative business solutions and ERP solutions sector, ePROMIS is empowering organizations across the globe to attain cutting-edge technologies and have ultimate efficiency in everyday business processes. Industry-specific Enterprise Resource Planning Solutions ePROMIS Enterprise Edition ERP tackles the entire spectrum of enterprise functionalities, including finance, 26 July 2018
  • 29.
    “ Advice, FinancesOnline, and CrowdReviewsas industry’s leading business solutions. The company has admirable operations across fifteen countries, including USA, UK, UAE, KSA, Australia, Malaysia, and Singapore, and has over a million ERP users. Investing in Futuristic and More Secure IoT Platforms According to ePROMIS’s R&D department, by 2025 90% of the world population will have a smart device and access to the internet will be considered as a basic human right. 100 % of the businesses will enjoy enterprise mobility, and there will be more than a trillion smart devices connected to internet taking businesses to the next level of the Internet of Things and Big Data. Thus, the company envisions employing futuristic IoT platforms and extensively investing in cloud computing, big data and enterprise mobility. However, security has always been one of the most significant concerns with cloud, BYOD (Bring Your Own Device), and enterprise mobility. Hence, ePROMIS has primarily emphasized on platform security and credibility since its inception and envisions continuing the same while investing in new technologies. Its innovation lab is also working on the possibilities of Artificial Intelligence in business, i.e., AI-enabled ERP solutions which will reshape the entire ERP software ecosystem and can transform business processes and productivity benchmarks. ePROMIS delivers the real benefits that today’s businesses desire in their ERP System. degree view of data which enables the organization to make vital decisions on time. Productivity: With increased clarity by streamlined business processes, organizations can overcome the challenges involved in business growth. Integrating Customer Centric Innovations ePROMIS offers ERP software to construction, manufacturing, trading, logistics, and real estate industries with cloud deployment models as well as a conventional on-premise deployment model. The ERP Solutions market is witnessing a fast paced growth and many of the world tech leaders are trying their hand in the emerging sector. With increasing competition customer demands are changing. They are expecting more adaptive features with cost effectiveness. The security concerns and regulations are increasing. The situation is tempting for ERP providers and companies are adopting different technologies as per customer needs. ePROMIS is a leading business software provider that continually innovates products and services. Being a customer-centric organization, ePROMIS’ product development and innovation are based on real-life scenarios standing at the customer’s side. ePROMIS is always keen on finding ways to improve customer service. The key differentiating factors of ePROMIS are innovation and product differentiation, service and support. Notable Achievements In 1981, ePROMIS began as a start-up business in Houston, Texas. Understanding the challenges businesses face due to manual accounting and bookkeeping, the initial objective of ePROMIS was to automate the basic accounting processes for companies. As desktop PCs became widespread in the business world, the company decided to expand its horizon to markets outside the USA. In 1994, ePROMIS entered the Middle Eastern and African market, understanding the potential and opportunities. Today ePROMIS is a key player in the market and has over 2500 client companies in the Middle East and Africa. Middle East and Africa division of ePROMIS contributes 60% of the total revenue of the company. ePROMIS ERP is featured among the top 20 ERP software rankings by Capterra and also recognized by global information technology research and advisory companies such as Software 27July 2018 1 The Solution Providers 2018 ERPERP Fastest Growing
  • 30.
    ERP Solutions Challenges inImplementing ERP Solutions RR 28 July 2018
  • 31.
    Keeping the abovedetails in mind, one must assume that every company that is using ERP must be generating large revenues and achieving all the targets. But the fact is that only 20% of the enterprises benefit from ERP systems. 60% of the implementation projects fail and 90% of the ERP systems fail to deliver the estimated ROI. Many companies also report disappointment with ERP solutions. However, this story requires a further explanation as in most cases; ERP solutions deliver unparalleled benefits to enterprises. The answer lies in the process of implementation and the challenges that arise while the same. Following are the challenges that enterprises encounter while implementing the ERP systems: Challenges: Ÿ Compatibility The primary focus behind the implementation is efficiency. If the estimated growth is not visible in the results then the whole project of switching to an ERP system can be considered a failure. This means that the enterprises must double check the requirements before adapting the new system. Moreover, the system must be flexible to be optimized in accordance with the type and structure of the organization. There must be a proper research of the provider including its customer base, competences and other specific features related to the product. Ÿ Change The most common mistake made by the organizations is considering the implementation, as just an update of software. It needs to be taken as the transformation of management. The process affects all the functions and it is a challenge for all the functions to respond as per the requirement to the change. There should be a proper communication to the departments regarding the new job roles and responsibilities. Ÿ Skill It needs highly skilled workforce to successfully complete a project as large as this. However, it is doubtful for the enterprises to expect and maintain the How you gather, manage, and use information will determine whether you win or lose. — Bill Gates. Enterprise Resource Planning (ERP) is an application to integrate the different functions of an organization in a centralized approach in order to gather and manage information, maintain stability, and enhance efficiency. ERP came into existence in the 90s when enterprises were using specific tools for specific tasks of a manufacturing process including material requirement planning, manufacturing resource planning and computer integrated manufacturing. ERP handled those entire tasks single handedly and all other core functional areas of the enterprise came along. The primary focus of ERP was to automate the back office functions of enterprises. With time, all other functions were added in the task list including, Customer Relationship Management (CRM), Supplier Relationship Management (SRM) and e- commerce. The global market value of ERP software market was $82.3 billion in 2016 and it is projected to reach around $84.7 billion by2021. In a recent study, it was shown that the new ERP systems enabled companies to attain 24% of growth in on-time deliveries due to increase in efficiency. 81% of the organizations have either completed the process of implementation, or are in the process. 16% of the organizations implemented the ERP system with the motive switching into an updated system. Below are the benefits of having an ERP system: Ÿ Helps the enterprise to survive and give an edge over other enterprises from the cut throat competition of the market. Ÿ Enhances the flow and use of data in order to retrieve the optimum result from the same. Ÿ Increases the productivity of the organization as a whole by not wasting any resources. Ÿ Offers better security through the cutting edge features offered in the modern systems. Ÿ Enables the enterprise to prepare for the upcoming obstacles by offering better risk management. Ÿ Improves the quality of services offered to customers by managing their data in real time. 29 Tech Implementation July 2018
  • 32.
    same standard ofwork from each individual of the lot. Organizations need to invest good amount of resources while the hiring for the top level management of such process. In some cases, fresh leaders have performed immensely in these projects while in others; the experience has spoken for itself. This means a training process should be organized for the existing workforce before the process. Not to mention the training for the software after the implementation. Ÿ Time Large projects are often known for consuming more time than expected as they are complex, dynamic and can go off the track by small errors. Delay in the completion of the projects is one of the most expensive consequences for enterprises. The cost of delay affects the estimated budget by huge margins, which means losing the purpose of implementing the system in the first place. This happens due to lack of planning. Even though it is difficult to completely avoid the uncertainty, a better plan saves a ton of resources. Ÿ Governance Many enterprises lack supervision in large projects. Moreover, in order to be effective, projects also requires long term vision and keen observation on the complexity of the project. Usually such planning is not possible with the help of a few managers. There should be a governing body to supervise the project and must evaluate the growth on a daily basis. Ÿ Costing It is impossible to estimate the cost of a project with accuracy. Big projects, especially when there is an implementation or upgrade of software, cost huge amount of money. And it is difficult to predict the future expenses in advance without the help of an extensive and systematic solution. Enterprises need to consult experts in this area as it would cost much less than the uncertainty. Looking at the trends, ERP has a bright future. With its collaboration with technologies like Internet of Things and Cloud Services, the system will become more efficient and productive. But it comes with challenges. And the enterprises must take care of these challenges in order to retrieve the purpose it offers to fulfill. 30 July 2018
  • 34.
    L-Systems: A Complete BusinessIntelligent IT Framework Robert Pawlak Founder & Chairman with a strategic vision that stems from extensive scientific research. It closely inculcates science background, realizing didactic projects within the range of implementation and using of ERP systems in many higher education schools, MBA studies and in over 100 post-middle-schools. L-Systems is an authorized partner of the Institute of Logistics and Warehousing. Additionally, it is also the co-contributor to ‘Virtual Laboratories’, a platform to learn logistic at the post- middle-school level. The employees of L-Systems are also co-authors of various science publications for students of higher education schools and school text-books for learning logistic in post-middle-school levels. Integrated IT Solutions and Services L-Systems is a partner of global leaders such as IFS, Epicor, JDA, QlikTech and implements a full functional range of IT solutions in the areas of ERP, Business Intelligence, Manufacturing Execution System (MES), Warehouse Management Systems (WMS), Document Organizations often look out for an integrated application that could manage their business and automate most of the back office functions related to technology, services and human resources. This technological edge is essential for organizations to minimize their costs and get a competitive edge. However, Enterprise Resource Planning (ERP) solutions rarely integrate all facets of an operation including product planning, development, manufacturing, sales and marketing in a single database on a single application and with a user friendly interface. Nevertheless, organizations face problem during its implementation process. To cope with this problem, L-Systems came into existence to create, supply and implement a complete business intelligent IT framework. A Dedicated Business Firm Implementing BIS L-Systems is specialized in providing implementation of business IT system. The company employs specialists who have got more than twenty years of experience and their expertise in apparent in its exceptional services. While providing IT solutions, it connects business needs 32 July 2018
  • 35.
    “We are theprovider of the responsible and reasonable IT solutions for the customers needs. circulation (Suncode) and Business to Business (B2B). It is also an authorized partner of the Institute of Logistics and Warehousing. Besides these, it is the vendor of the solutions including L-Systems MES, L-Systems Mobile Warehouse Management, L-Systems B2B Portal, L-Systems EDI, L-Systems Shipments, L-Systems Quickie for Epicor. It also offers ERP educational packages for universities, secondary schools, post graduate studies, and MonZa, a tool supporting management decision making in the area of inventory optimization. A Techno Geek Bounded up with IT Business Systems The visionary behind the inception of L-Systems is Robert Pawlak, Founder and Chairman. He graduated with a degree in Sociology through Poznań University of Adam Mickiewicz and in Information Technology at Poznań University of Technology. In addition, he is a co- author of text-books for learning logistics and the originator and a co- author of Virtual Laboratories. Robert has been bounded up with IT business systems industry since 1996. He was a consultant and a project manager at many domestic and foreign projects. Apart from his Besides these, the deep industrial production processes knowledge of L-Systems combined with cutting- edge software solutions enables its customer to get the best possible result of ERP and other software implementations. Strengthening the Determination by Achieving Glory In the year 2016, based on the dynamics of the company’s value growth, L-Systems was granted with one of the most prestigious awards, Business Cheetah 2016 award. It was the result of the highest quality of its consultants’ work, whose knowledge, experience and commitment allow it to take even the most demanding challenges. Considering good reputation, ethics in conducting business activities and a reliable approach to obligations towards its clients, L-Systems was awarded with certificates as the company worth of trust for the continuous years of 2017 and 2018. These recognitions further strengthen the determination of L-Systems to achieve the highest standards of customer service. The company is convinced that through this it will reach the path, the aim of which is to become one of the largest consulting and IT companies in its operational parts of Europe. Following growth strategy, L-Systems will continue its path of cooperation with leading software vendors and strong international geographic presence. job activities, he spends his spare time on yachting, playing the guitar and reading belles literature. Staying Ahead of the Competition At the beginning of its activity, L-Systems faced a strong competitive ERP service market in Poland. Having deep knowledge of business, especially production processes, step by step the company gained customer respect and recognition in the Polish and international market. It believes that delivering quality software and services is the main differentiator factor on the market which can be supported by the customers’ strong references. It is advisory contribution and truthful cooperation based on respect and mutual trust that has set competitive standards for L-Systems in the Polish market. It has created long-term partnerships with its customers which allow it to secure software solution support for their activity and competitive advantage on the market where it operates. 33July 2018 1 The Solution Providers 2018 ERPERP Fastest Growing
  • 36.
  • 37.
    Ifind it shockingthat statistics show 60%-90% of companies fail to execute their strategies. HBR quotes a survey where more than 400 global CEO’s from Asia, Europe and the United States found that executional excellence was the number one challenge facing corporate leaders. Execution directed the list of 80 issues regarding innovation, geopolitical instability and top- line growth. Before we get into the reasons why companies fail to execute, let’s agree that most companies fail to execute, and execution is a highly critical issue that companies face. Success is a combination of brilliant strategy and excellence in execution. With highly refined marketing processes, companies tend to do a very good job building brand plans and marketing strategies. Therefor execution is the key differentiating factor for success. If you are better in executing than your competitor, then you should take market share from them. In an informal survey of 12 Business Unit Directors where they were asked if they had a formal marketing plan in place, they laughed and said it was added. Consequently, when asked whether they had a formal execution plan in place, they all looked puzzled. Companies spend several months developing brand/marketing plans, yet the same companies only spend a day or two rolling out these plans and in discussing execution. There is a completely lopsided approach between the times spent on strategy versus time spent on execution. Before I layout the six reasons why companies fail to execute, I want you to ask yourself the following questions: — Is your team clear on how to execute? — Do you have a process to execute your strategies? If you can’t say yes to both, I will share with you what you need to do so that you will not be another company that fails to execute. 7 Obstacles in Executing with Excellence There is a reason why 90% of companies/business units fail to execute. Execution is very difficult. There is no silver bullet. With over 25 years of sales and marketing and business experience I have developed a solid approach to execution. I was never a great strategist but I was damn good at executing. I have helped many companies improve their commercial execution and have several new pilot programs going on this year. Below you will find my 7 obstacles to great execution. If you don’t clear all 7 obstacles you will be one of the 60- 90% of companies that fail to execute. On the bright side, knowing what the obstacles are will give you an opportunity to review what you are doing and allow you to make course corrections. Business Execution Process All important business endeavors require some type of process. An example of a well-tuned process that successful companies utilize is the annual marketing plan process. Execution is a full year process starting with the marketing plan, building the execution plan, leading execution and keeping the plan on track. What are the chances you don’t have a formal process? If you don’t, then no need to read the following six points as you will fail to execute! Steven A. Rosen, MBA is the Founder of STAR Results, a leading boutique sales management training and executive coaching company. Steven is also the author of 52 Sales Management Tips – The Sales Manager's Success Guide. About the Author 35 Simplifying Execution July 2018
  • 38.
    Leading Execution One ofthe final ingredients is having leadership from the front line to keep the sales people focused on what is important. When salespeople tell you that they are very busy the likelihood is that they are. Your front-line sales managers are also very busy. It is incumbent on them to lead the way. Your sales managers are the key to sales execution. When they see their salespeople off track or spending too much time on non-critical areas they need to bring them back so that they can focus on the critical success factors. Well Defined Metrics A colleague once told me that people respect what you inspect. The key is every executable item whether it is execution of a program or if a specific deliverable needs to be measured. Let’s say you are having a customer conference and it is up to your sales people to get customers to attend, you need to give each of them a target. As a commercial leader you know that if you don’t measure it people don’t do it. Review your plan and make sure you have built a scorecard of all the key deliverables and provide metrics for each. Quarterly Review Meetings The last and possibly most important hurdle goes hand in hand with having defined metrics is also having quarterly business review meetings. The objective of these meetings is to review the scorecard. Having each of the sales managers, marketers and support department heads present how they are doing versus the metrics and what they intend to do over the next quarter is essential. Have a look at How to Conduct an Impactful Quarterly Business Review Meeting. Conclusion: Execution is not a science or an art, it is a discipline. If you don’t have all the ingredients in place you stand to be one of the 90% of companies that fail to execute. Take a step back and ask yourself what are you missing to execute with excellence? Go back and review each of the 7 obstacles and see what you can do to positively impact your year. Clarity on What’s Critical for Success Most companies try and do too much. If you try and do too many things you can’t do them all well. My approach to success in business is figuring out the 3 most important things you need to do to achieve your goals and doing them extremely well. Execution is the discipline of getting the most important things done. If you can clearly articulate the 3 things you and your team need to do to be successful, then give yourself a point. If not, you are going to fail to execute with excellence. Fail! Team Alignment Execution is a team sport. Excellence requires alignment of not only sales and marketing but other support departments. You need operations, production, business analytics, and all other support departments. The key is the need to be aligned on the critical success factors. All departments need to know what their CSFs are. They need to ensure that their departments have plans and can support the commercial unit on their critical success factors. You also need to be sure that your sales management teams are aligned with the critical success factors. There have been too many incidents where I ask the business unit head to share their critical success factors with me. I then ask their sales managers what the critical success factors are. Many times, they have identified relevant CSFs. However, if they are not aligned with the business and the other sales managers there is no way that you are going to execute with excellence. If you team is not aligned forget about it! Ownership of the Plan Have you passed the last three obstacles? Even with a plan in place and having your team aligned, without ownership of the plan you are doomed. You are probably ready to give up at this point. Don’t despair, getting ownership to any plan is not that difficult. No one wants to be told what to do, but they do want to have input on the plan. All you need to do is make them part of the process then they will have ownership. The key is bringing all stakeholders to the planning process to make them the architects of the plan. 36 July 2018
  • 40.
    Right from manufacturingto customer relationship management, the efficient performance of a business wholly depends upon its meticulous organizational structure which emphasizes adequate focus on every single operational region of that business. To cater to this need, a modern-day elixir called Enterprise Resource Planning (ERP) has been made available and Procurify is providing organizations the tools to better understand spend cultures, and to get the most out of their spending. Due to the software’s convenience and accessibility, Procurify makes it easy to achieve greater visibility into a company’s expenditure, track purchases across an organization, and report on one’s financial data with certainty. It offers a smarter way to manage spending for hundreds of companies around the world. A Leader with an Appetite for Innovation Aman Mann, the CEO of Procurify, believes that every organization has a spend culture, and that there is always a better way to work. After working at numerous jobs at different companies, he was aggravated by the inefficient business processes and decided to create a solution that would tackle a specific pain in many businesses, that of, managing organizational expenditure. Aman has witnessed firsthand the pains and consequences of poor spending decisions, and so he created Procurify as a convenient, accessible and manageable solution to help organizations to improve their spend cultures. In addition, he hopes that organizations that partner with Procurify also can find a better way to manage their expense, so that the people within them can work smarter and be their best selves. "The knowledge of ‘why’ and the power of action is so important in organizations - revenue may be uncontrollable, but spend is, and organizations can learn to leverage it to work for you and not against you,” Aman asserts. Reformative Solutions Procurify is helping organizations receive advantages out of their spending through an accessible, convenient and simple software solution. It offers ‘Procurify Exchange’ (PEx), a two-way marketplace that connects buyers with vendors through a Request for Quote (RFQ) process. This solution is currently available for free as an add-on feature to current users or as a free standalone platform for organizations that are looking for an RFQ solution. PEx makes an organization’s RFQ process more manageable. Buyers are able to send out requests in minutes, see summarized quotes from vendors in a dashboard and communicate directly with vendors. Treading through Travails The robust features and capabilities of legacy systems and other ERPs might be well-suited for financial reporting Procurify: Redefining Spend Cultures Globally Aman Mann CEO 38 July 2018
  • 41.
    roles such asthe controller or the CFO. However, for the people who are forced to use them to report spending and to request approvals for purchases, these spend solutions are tedious. With long implementation timelines and hefty fees, organizations are coming to Procurify after experiencing the perils of adoption. Its product design philosophy is primarily focused on usability. While sharing his insights about Procurify’s work fundamentals, Aman comments, “We believe that tracking spend and understanding how spending impacts organizations shouldn’t be difficult. Spend solutions should be as easy to use and accessible as your favorite social media platform.” A Prolific Game Plan “There are many spend solutions available in the market. Procurify is designed with people in mind, with usability as the central product- design philosophy,” Aman expresses. Pertaining to this, the company’s solutions are more manageable, convenient, and accessible than other spend solutions in the market. Aman adds, “Organizational spend cultures are unique, and so are the processes and people within them. For this reason, Procurify tailors its product for each unique organization with features that work exclusively for them.” A Gratified Clientele Gotion, a client of Procurify, is a cutting-edge company that’s disrupting the intensely competitive electric vehicle space. Its controller, Meimei Fu was able to have a better control and visibility into the company’s spending through the software and to implement a process that makes reporting swift and effortless. “For me, as a financial controller, the level of detail and visibility that Procurify provides into spending is very helpful. It’s a really good product,” states Meimei Fu. When Samumed, a widely acclaimed private biotech company which is valued at $12 Billion, installed Procurify, the company’s total procurement volume has expanded by 20% and also has seen an approximate 50% time savings over its earlier procurement procedures. “Since we’ve implemented Procurify, I’ve heard nothing but good news about procurement, and I can think of no higher compliment for an operational platform,” expresses Cevdet Samikoglu, the CFO of Samumed. Striving for Success In March 2018, the organization acquired VendorBase, an independent online buyer-supplier platform, to enhance its vision. Under the acquisition, VendorBase was rebranded to Procurify Exchange. The first small win of the Procurify’s very first client deal gave the team the courage to pitch Mark Cuban, who believed in the vision of the company and invested into the initial seed round. “Procurify will continue tackling any future challenges is turning fear into excitement and uncertainties into opportunities, as these small shifts in perspective will not only allow the company to grow, but also the people within it,” Aman asserts. Sculpting New Benchmarks Procurify’s vision is to evolve from just a purchasing platform to becoming the Smart Spend Hub™, where all purchases and spending can be captured on one platform. In the future, it hopes to be able to offer organizations a more manageable way to be able to measure and track the impact of their bottom-line, without needing to log into multiple pieces of software. Beyond allowing organizations to see the impact of their expense, Procurify also wants to help make important spend decisions easier for organizations. The organization is planning to catapult its position in the market by incorporating AI and machine learning into its future feature sets, so that the platform will be more tailored for the unique end user. “Procurify is reinventing the way organizations spend. 39July 2018 1 The Solution Providers 2018 ERPERP Fastest Growing
  • 42.
    he arrival ofChatbots is considered to be an incredible breakthrough in the realm of business or any kind of Tentrepreneurships. It is one of the smartest innovations by Artificial Intelligence (AI) and Natural Language Processing (NLP) that businesses can count on. The Chatbot is a software that can be programmed to carry out a certain set of actions all by itself, like a wind-up toy, in text or spoken formats. The capability of the bots to learn from the past interactions and grow in itself, makes it more attractive and interesting. Chatbots work in two different ways. Firstly, predefined responses are given from an existing database, based on the keywords searched by customers. The smart machine based bots attract their knowledge from Artificial Intelligence and Cognitive Computing and adapt their behavior based on the customer interactions. Applicability of Chatbots in Business: The applicability of these chatting bots is quite relevant in this era of digital glory. As the new tech-savvy generation of customers is always connected to the social platforms, they definitely expect a seamless and less time consuming customer experience with the brands they love. Econsultancy found in a research that 57% of customers prefer live chat to email or a phone call. There’s no surprise that consumers today are appreciating chatting or texting more than any other forms of communication. To address this priority of the customers and outgrow in this competitive business world, many business giants are adopting these virtual agents. 40 July 2018
  • 43.
    A Dynamic Digital Gesture for Creative Entrepreneurs CHATBOTSCHATBOTS It’sa Smart Trend for Entrepreneurial Venture: With the widespread adoption of the artificial intelligence, the human interaction and connectivity has taken a fascinating turn. This extremely sophisticated and versatile tool can be helpful in crafting any small or big business plan. Apart from being awesome in resolving customer care queries, Chatbots can be a part of an entrepreneurial strategy in many ways. That’s where the appeal of Chatbots lies. There are many different approaches to navigate this connectivity tool throughout the business venture. Let's have a look at some of these approaches: As every organization has a unique set of customers, the Chatbots must be programmed in accordance with customer journey. Knowing the finer details of the customer journey from A-Z, might be proved as the foundation for success. As AI is enacting a larger role in business reforms, having accurate foresight and experience is the most needed prerequisite to program the bot. After programming the bot, it should be designed in a way that would enhance customer success by advancing them down the sales funnel. A microscopic view of the customer service and sales data always helps in this regard. One should have a good grasp on: 41 Tech Talk July 2018
  • 44.
    Ÿ Which patternsand questions are asked the most? Ÿ How the responses can be programmed to answer all of them? Ÿ And most importantly, in what way all the necessary information can be provided to bring people from awareness stage to a decision? In order to guide the customer seamlessly through the sales funnel with the help of the intelligent bot, an entrepreneur needs to put himself/herself in the shoes of the average customer and develop the bot around their path to success. To build strong relationships with customers, another smarter way is to “humanize” the Chatbot. People generally want to buy something from other people, not from a robot. Therefore, programming responses needs to be done in a way that reflects the character and personality of the brand. The Chatbot need to be designed with a tinge of human empathy with the authentic brand voice. Lastly, with the changing digital landscape, customer mindsets are also always in the verge of change. To stay on the top of the game, one must have to consistently analyze the data and evolve the bot accordingly. Future of Chatbots: Chatbots are currently being utilized as easy and fun ways on websites, social platforms and smartphones to assist customers in their interactions with a brand. Even if the Chatbots are still in rudimentary stage, we can expect a lot more progressions in this trend. With the gradual evolution of Artificial Intelligence and Deep Learning, the Chatbots will become more empowered to edify the conversational interface of businesses. Chatbots are going to get a lot smarter, more intelligent and indistinguishable from a human being with the advancement of AI. However, it will definitely take some trials and errors before the chatting robots master and adopt the delicacies of polite conversation. Also, it’s quite predictable that the cost of Chatbots will eventually get cheaper as the adoption of it increases across multiple domains. An example is Facebook’s decision to let third-party applications build Chatbots in their platform has drastically lowered the price. Conclusion: It really amazes us how far technology has come up in the last several years in the digital marketing arena. However, some things will always remain the same. Even if everything gets automated in the future, nothing will minimize the appeal of optimal user experience. The bots can be used to automate a huge chunk of the marketing process, but without making the process dull and impersonal. Only then these marvels of technology will be able to make wonders. 42 July 2018
  • 46.
    To ensure profitabilityand compete in an increasingly competitive market, today’s organizations require efficient systems and processes as well as comprehensive and reliable performance data from all areas of their operations. This data must be readily accessible and easy to configure so that business users can respond quickly and make informed decisions that ensure the organization can achieve its objectives. Many are reliant on Enterprise Resource Planning (ERP) solutions to help them achieve this unified and single version of the truth and Unit4 is a leading provider of innovative self-driving enterprise applications, which streamline and automate key business, financial and administrative tasks. Over the past 30+ years the company has built a customer base and deep industry expertise in service industries and has laser-focused its efforts on specific sub-segments in four industry verticals, viz., Higher Education, Public Services, Not for Profit and Professional Services. This focus sets it up for leadership in delivering enterprise applications for these dynamic and underserved markets. Unit4 is a global company with operations in 26 countries, employing around 3,000 people. Its teams work closely with customers to deliver cutting edge innovations and end-to-end solutions that increase effectiveness and ensure strategic and financial objectives can be met. Voyaging through Time Unit4 is a Dutch-based ERP vendor and has been in business for over 35 years. Over the last few years it has recognized technology needs to support and enable people and businesses in the services economy to work differently. As a result the organization has changed its business focus and mindset and has benefited from acquisitions that add strategic customer value, and deliver leadership in its four key vertical markets. Emphasizing Unit4’s customer value, Stephan says, “We are in business for people. Our approach and technology need to support customers in services based organizations, giving them more time and resource to focus on their core business, its growth, profitability and ability to serve their customers or end users better. As a result we are investing time and money on the development of technologies and services that support these goals today and into the future.” Exemplary Leadership Unit4 is led by CEO, Stephan Sieber. Stephan joined the company in early 2014 as EVP Strategy and Operations and took over the position of Head of Sales mid 2015 before becoming CEO in 2016. He has played an instrumental role in the repositioning and transformation of Unit4 to become a pioneer in enterprise applications for service organizations. Stephan lives and breathes the company strapline, ‘In business for people ‘through a very effective strong internal and external communications programme, and by actively encouraging transparency across the business, and with customers and partners. He also promotes the value of working as an integrated global business drawing on the skills and expertise that exist in all of Unit4’s regional Unit4:Empowering Services Organizations Globally Stephan Sieber CEO 44 July 2018
  • 47.
    offices. Unit4 peopleare also encouraged to get involved in good causes in the communities in which they are based. In addition, Stephan is a family man and is an advocate for a healthy work-life balance. Indeed, he established the Unit4 Moves campaign, which encourages the company’s largely office based employees to stay healthy and active by taking up sporting challenges as individuals or teams. Blending Innovation and Revolution From cloud to machine learning and AI, Unit4 builds self-driving business applications based on the components of the digital economy. The company studies the progression of technology to comprehend how it can bring capabilities to the real world its customers live in today and their real future. This amalgamation of industry excellence, knowledge and expertise and future proof technology is what enables Unit4 to stand apart in the market. Unit4’s core product offering is based around its focus on four industries, which includes state-of-the-art applications for Student Management, and Professional Services Automation. The company’s flagship products include Unit4 Business World ERP, Unit4 Financials and Unit4 prevero for corporate performance management. In its APAC region the organization is also known for Human Resource Management solution, Unit4 Prosoft HRMS. Unit4 is innovating continually to deliver new user experiences and it was the first to launch an enterprise-grade digital assistant named Wanda. The company is also extending and enhancing its value proposition through a growing international partner ecosystem, which offers a wide range of value add solutions and services that integrate with and support Unit4’s own solutions and services. Overcoming Challenges While describing today’s business landscape, Stephan asserts, “Cloud computing and the prevalence of mobile and digital technologies have accelerated the shift towards the services economy, effectively giving every company the opportunity to differentiate their offerings.” Speaking about the fact that customers are demanding alignment of their cash- out streams and the value received from their technology use, Stephan said, “We’re seeing data driven business models, where customers want to pay for the insight and the result created through their use of the software, evolving and defining a whole new set of differentiations and customer opportunities.” As a result, Unit4 is rethinking the way customers work and the way its technology can deliver innovation and solutions that can help customers achieve their business, financial and operational objectives now and in the future. Pioneering Unique Solutions “Our focus is very much on people, they are at the heart of the organizations we serve,” said Stephan. Unit4’s software is designed to meet ongoing market and internal challenges and unlock a company’s potential; removing the more mundane tasks and allowing people-centric organizations to be more efficient and productive; spending more time on meaningful tasks that will help drive the business and its success forward. Customer-Centric Services The company is focused on creating value, and saving time and money for its customers around the world. For example, the implementation of Unit4’s Prosoft has helped Farrer Park Hospital in Singapore to save over SGD 200,000 annually. The new appraisal system saves employees 6,400 hours a year on administrative tasks, so they can focus on projects and strategies that enable them to take care of patients. And on the other side of the globe, Unit4 is working with Wokingham Borough Council in the UK to achieve a saving of 4M GBP per year by 2020 through the implementation of Unit4 Business World. Another great example is NGO, Heifer International. By implementing Unit4 Business World they have achieved a 57% increase in program impact, while decreasing their expenses to 27%. The company’s Professional Services Automation solution provides collective insight across complex projects in more than 40 countries. And the net result is that Heifer has more time and money to spend working with and supporting the people and communities in most need. “With Unit4 you can manage your entire services operation in a single, integrated, cloud ERP suite. 45July 2018 1 The Solution Providers 2018 ERPERP Fastest Growing
  • 48.
    WHAT GDPR FORGETS: PHYSICAL SECURITY The EU’sGDPR legislature will have consequences for every company doing business in Europe, including American companies. The new directive promises sizeable fines to anyone that does not take personal data seriously. Meanwhile, the data center company DigiPlex urges companies to focus on another important aspect: physical security. The General Data Protection Regulation’s (GDPR) purpose is to harmonize legislation related to personal information across the EU’s member states. It does however also create radical challenges for American businesses holding information on EU customers. Come May 2018, when the legislation enters into force, companies will have publicly disclosed how the data is used, in addition to offering transparency for individuals seeking access to their data. The GDPR includes a sanction mechanism, and the fines for non-compliance can reach 4 percent of a company’s annual revenue. Ÿ Business will obviously change for everyone not taking personal information seriously. This will clearly raise awareness regarding how the data is secured, but it’s also vital not to forget where the information is located, says DigiPlex CEO, Gisle M. Eckhoff. Moving data to safety American computer security company, McAfee, published a study of over 800 company leaders from different sectors. The report reveals that 50 percent of the respondents state that they would like to move their data to a more secure location. A motivating factor is the new EU legislation. The report also reveals that 74 percent of the business leaders specified that they thought protecting the data correctly would attract new customers. Ÿ Data security is not just about protecting yourself against hacking and other digital threats. The overall security critically depends on where your data is stored. Companies who actively select a secure data centre to host their data will gain a competitive advantage in the market as the management of personal information is in the spotlight, says Eckhoff. Physical security is forgotten While EU-based companies are in the process of adapting to the GDPR, Gartner predicted only 50 percent of American firms will be ready for the strict regulation by the end of 2018. It’s primarily the largest companies and public enterprises that are furthest along in the process of adaptation. According to Eckhoff, they are usually the ones that are the most concerned with data security and where it is stored. Fire and operational safety are two obvious challenges, but physical security also includes securing yourself against theft. Ÿ Several smaller businesses and organizations keep their data servers at their offices, and the physical security in many of the smaller data centers is almost absent. If your data is stored in such a data center, where someone easily could break in and physically remove the hardware containing your information, then you are very vulnerable – both operationally and in relation to GDPR At DigiPlex’s data centers, several layers of security ensure the safety of the data and the personal information that is stored there. Physical security is one of the most complicated and expensive features when building or updating a data center. That is why newly established data centers have to reach critical mass, allowing them to store enough data to compensate for the large security THE GDPR PHYSICAL SECURITY 46 July 2018
  • 49.
    Gisle M. Eckhoffjoined DigiPlex in August 2014 as Chief Executive Ofcer. He brings nearly thirty years’ experience in senior positions in the IT industry in the US, Sweden, UK and Denmark as well as at home in Norway. Gisle is the former Senior Vice President and Managing Director of CGI’s operation in Norway, and has also held a number of senior management roles at both country and regional levels in CSC Computer Sciences Corporation. The experience and knowledge gained from heading up the Financial Services vertical in the Nordic region, before becoming Vice President and Managing Director of CSC in both Norway and Sweden, is of great value when implementing DigiPlex’ growth strategy in the Nordic markets. Gisle holds a Degree in Business Administration from the Norwegian School of Management. About the Author investment. Adapting to GDPR One consideration to take, as we are getting closer to the implementation date of GDPR, is where your data center should be located. Several US based companies are already relocating their centers to the EU in order to comply. Multiple database providers are helping non-EU companies organize and segregate EU data from other personal information. The data center industry is well established in Europe, and some of the most cost and climate efficient centers are located in the Nordic countries. In the Nordics, the cool climate helps chill down vast amounts of hardware that otherwise would have been cooled down solely by electricity. Additionally, the electricity that is required by data centers to run their operations is supplied through easy access to affordable renewable energy. Ÿ In recent years, we have seen political turbulence in larger parts of the world, Europe included. The stabile political environment in the Nordic countries is also a climate to consider, as the establishment of data centers is a long-term investment, says Eckhoff. 47 Expert’s Insights Gisle M. Eckhoff Chief Executive Ofcer DigiPlex July 2018