SlideShare a Scribd company logo
1 of 28
Download to read offline
1
TESTING INTERCULTURAL COMPETENCE IN ENGLISH:
Basic questions & suggested answers
Rudi Camerer TEASIG-BESIG Pre-Conference Event Manchester, 10 April 2015
1. CONSTRUCT
a) Personality
b) Discourse
c) English as a Lingua Franca
d) Common European Framework of Reference for Languages
2. CRITERIA
3. FORMAT & SAMPLE ITEMS
2
Linguistic &
communicative
competence
ICC
Features
of personality
(openness, tolerance …)
Intercultural
knowledge
CONTEXT
INTERCULTURAL COMMUNICATIVE COMPETENCE (ICC)
The SIETAR-List: 53 Tests of Intercultural Competence
• Behavioral Assessment Scale for Intercultural Communication
(BASIC)
• Counseling Inventory: A self-report measure of multicultural
competencies
• Cross-Cultural Adaptability Inventory (CCAI)
• The Cross-Cultural Assessor
• Cross-Cultural Counseling Inventory
• Cross-Cultural Sensitivity Scale (CCSS)
• Cultural Competence Self-Assessment Questionnaire
(CCSAQ)
• The Cultural Orientations Indicator® (COI®)
• The Culture in the Workplace Questionnaire™
• Educoas, Editorial February 2002
• Expatriate Profile (EP)
• Foreign Assignment Success Test (FAST)
• Fuld&Company, Inc. - Competitive Intelligence
• GAP Test: Global Awareness Profile
• Global Interface
• The Global Team Process Questionnaire™ (GTPQ)
• Grove and Associates
• Hogan Assessment System
• Insights Discovery System
• The Intercultural Competence Assessment (INCA)
• Intercultural Competency Scale
• The Intercultural CONFLICT Style Inventory
• Intercultural Development Inventory (IDI)
• Intercultural Orientation Resources (IOR)
• Intercultural Readiness Check
• Intercultural Sensitivity Inventory (ICSI)
• Intercultural Sensitivity Inventory (ICSI)
• Intercultural Sensitivity Survey
• International Assignment Profile
• ITIM: Culture and Management Consultants
• Living and Working Overseas Predeparture Questionnaire
• Meridian Resources Associates
• Multicultural Counseling Awareness Scale (MCAS)
• Multicultural Counseling Inventory (MCI)
• Nipporica Associates
• Personal Orientation Inventory (POI)
• PCAT: Peterson Cultural Awareness Test
• PCSI: Peterson Cultural Style Indicator
• Prospector
• Prudential Intercultural
• SAGE
• School for International Training (SIT)
• Selection Research Int’l (SRI)
• Team Management Systems
• TCO International
• Teaching Tolerance
• Test of Intercultural Sensitivity (TICS)
• Tucker International: International Candidate Evaluation (ICE)
• Overseas Assignment Inventory (OAI)
• International Mobility Assessment (IMA)
• Evaluation of Expatriate Development (EED)
• Supervisory Evaluation of Expatriate Development (SEED)
• Windham International
• Window on the World
SIETAR - The Society for Intercultural Education, Training and Research
http://www.sietar-europa.org/SIETARproject/Assessments&instruments.html#Topic26
21.01.2012
1. TEST CONSTRUCT
3
The SIETAR-List: 42 Tests of Intercultural Competence
• Behavioral Assessment Scale for Intercultural Communication
(BASIC)
• Counseling Inventory: A self-report measure of multicultural
competencies
• Cross-Cultural Adaptability Inventory (CCAI)
• The Cross-Cultural Assessor
• Cross-Cultural Counseling Inventory
• Cross-Cultural Sensitivity Scale (CCSS)
• Cultural Competence Self-Assessment Questionnaire
(CCSAQ)
• The Cultural Orientations Indicator® (COI®)
• The Culture in the Workplace Questionnaire™
• Educoas, Editorial February 2002
• Expatriate Profile (EP)
• Foreign Assignment Success Test (FAST)
• Fuld&Company, Inc. - Competitive Intelligence
• GAP Test: Global Awareness Profile
• Global Interface
• The Global Team Process Questionnaire™ (GTPQ)
• Grove and Associates
• Hogan Assessment System
• Insights Discovery System
• The Intercultural Competence Assessment (INCA)
• Intercultural Competency Scale
• The Intercultural CONFLICT Style Inventory
• Intercultural Development Inventory (IDI)
• Intercultural Orientation Resources (IOR)
• Intercultural Readiness Check Intercultural Sensitivity
Inventory (ICSI)
• Intercultural Sensitivity Inventory (ICSI)
• Intercultural Sensitivity Survey
• International Assignment Profile
• ITIM: Culture and Management Consultants
• Living and Working Overseas Predeparture Questionnaire
• Meridian Resources Associates
• Multicultural Counseling Awareness Scale (MCAS)
• Multicultural Counseling Inventory (MCI)
• Nipporica Associates
• Personal Orientation Inventory (POI)
• PCAT: Peterson Cultural Awareness Test
• PCSI: Peterson Cultural Style Indicator
• Prospector
• Prudential Intercultural
• SAGE
• School for International Training (SIT)
• Selection Research Int’l (SRI)
• Team Management Systems
• TCO International
• Teaching Tolerance
• Test of Intercultural Sensitivity (TICS)
• Tucker International: International Candidate Evaluation (ICE)
• Overseas Assignment Inventory (OAI)
• International Mobility Assessment (IMA)
• Evaluation of Expatriate Development (EED)
• Supervisory Evaluation of Expatriate Development (SEED)
• Windham International
• Window on the World
“The Intercultural Development Inventory (IDI)
measures how a person or a group of people experience
cultural difference.”
IDI was designed by Dr. Milton Bennett and Dr. Mitchell Hammer.
Based on Dr. Bennett’s Developmental Model of Intercultural Sensitivity, “IDI is a
scientifically valid and reliable psychometric instrument.”
• In use globally since 1998.
• 50 items or statements, answered as to the extent to which a person agrees
or disagrees with the statement.
• Available in many different languages.
• Available in paper and on-line form.
http://www.mdbgroup.com/idi_background.htm
SIETAR - The Society for Intercultural Education, Training and Research
http://www.sietar-europa.org/SIETARproject/Assessments&instruments.html#Topic26
21.02.2011
• Behavioral Assessment Scale for Intercultural Communication
(BASIC)
• Counseling Inventory: A self-report measure of multicultural
competencies
• Cross-Cultural Adaptability Inventory (CCAI)
• The Cross-Cultural Assessor
• Cross-Cultural Counseling Inventory
• Cross-Cultural Sensitivity Scale (CCSS)
• Cultural Competence Self-Assessment Questionnaire
(CCSAQ)
• The Cultural Orientations Indicator® (COI®)
• The Culture in the Workplace Questionnaire™
• Educoas, Editorial February 2002
• Expatriate Profile (EP)
• Foreign Assignment Success Test (FAST)
• Fuld&Company, Inc. - Competitive Intelligence
• GAP Test: Global Awareness Profile
• Global Interface
• The Global Team Process Questionnaire™ (GTPQ)
• Grove and Associates
• Hogan Assessment System
• Insights Discovery System
• The Intercultural Competence Assessment (INCA)
• Intercultural Competency Scale
• The Intercultural CONFLICT Style Inventory
• Intercultural Development Inventory (IDI)
• Intercultural Orientation Resources (IOR)
• Intercultural Readiness Check Intercultural Sensitivity
Inventory (ICSI)
• Intercultural Sensitivity Inventory (ICSI)
• Intercultural Sensitivity Survey
• International Assignment Profile
• ITIM: Culture and Management Consultants
• Living and Working Overseas Predeparture Questionnaire
• Meridian Resources Associates
• Multicultural Counseling Awareness Scale (MCAS)
• Multicultural Counseling Inventory (MCI)
• Nipporica Associates
• Personal Orientation Inventory (POI)
• PCAT: Peterson Cultural Awareness Test
• PCSI: Peterson Cultural Style Indicator
• Prospector
• Prudential Intercultural
• SAGE
• School for International Training (SIT)
• Selection Research Int’l (SRI)
• Team Management Systems
• TCO International
• Teaching Tolerance
• Test of Intercultural Sensitivity (TICS)
• Tucker International: International Candidate Evaluation (ICE)
• Overseas Assignment Inventory (OAI)
• International Mobility Assessment (IMA)
• Evaluation of Expatriate Development (EED)
• Supervisory Evaluation of Expatriate Development (SEED)
• Windham International
• Window on the World
SIETAR - The Society for Intercultural Education, Training and Research
http://www.sietar-europa.org/SIETARproject/Assessments&instruments.html#Topic26
21.01.2012
http://www.icunet.ag/de
The SIETAR-List: 53 Tests of Intercultural Competence
4
TIS Test of Intercultural Sensitivity (ICUnet.AG, Passau)
e.g. “Unfamiliar situations make me feel uncomfortable.”
Self-evaluation based on 67 questions
http://www.icunet.ag/dienstleistungen/potenzialanalyse/tis.html
TIS Test of Intercultural Sensitivity (ICUnet.AG, Passau)
e.g. “In choosing my personal aims I prefer to be cautious, rather than take risks.”
Theoretical Background
The TIS serves as a tool for the self-evaluation of an employee’s intercultural competence.
The test is based on current psychological and cultural studies research findings and
records seven computer based, relevant intercultural personality traits, for example, being
open to new ideas and self-reflection. Such traits are regarded as essential for successful
integration into a foreign culture and are directly linked to success and job satisfaction
when working with employees from other cultures.
Self-evaluation based on 67 questions
http://www.icunet.ag/dienstleistungen/potenzialanalyse/tis.html
5
e.g.
“I believe that verbal and non-verbal behaviour vary
across cultures and that all forms of such behaviour are
worthy of respect.”
Self-evaluation based on 50 statements
Answers range from “fully agree” to “fully disagree” on a multiple-point scale.
6
Construct of Personality profiling
TEST
A definition of the
essential
characteristics of
the criteria is
crucial for the
establishment of
the test format
(Criteria) Criteria
Responding to
questions which
relate to the
criteria.
performance
and behaviour
or series of real
performances
outside the test.
Competence
objective
Features of
personality
and dispositions
observable
not observable not
observable
Theoretical concept of personality (in intercultural encounters)
Criteria of intercultural competence ?
• Denial, Defense, Minimization, Acceptance, Adaptation, Integration
• Tolerance of Ambiguity, Ambiguitätstoleranz
• Openness
• Behavioural Flexibility, (problemorientierte) Flexibilität
• Stress-Resistance
• Emotional Intelligence, Intelligence, Reflexionsfähigkeit
• Emotional Resilience, Emotionale Stabilität
• Inner-referenced vs. outer-referenced
• Flexibility and Openness
• Perceptual Acuity
• Personal Autonomy
• Focus on Goals
• Inner Purpose
• Reflected Awareness
• …
CONSTRUCT VALIDITY ?
7
“The construction of a psychometric test begins with the
compilation of a list of empirically verifiable phenomena
which exhibit, more or less concealed, the property
concerned and its characteristics. Theoretical assumptions,
personal bias and convictions play an important role in this.
To avoid succumbing to subjective factors such as these,
the decision on which phenomena should be recognised as
indicating a certain property should be based on the
consensus of those dealing with the property methodically
and scientifically. Academic psychology has a long way to
go to reach this consensus. The confused muddle of
contents typical for academic psychology and observable
even with basic properties like intelligence, attraction,
competence etc. will necessarily follow.”
Meyer, Harald (2004) Theorie und Qualitätsbeurteilung psychometrischer Tests. Stuttgart:
Kohlhammer.pp. 16–17 [author’s translation]
Intercultural Development Inventory
Worldmindendess
Scale (1957)
California
Psychological
Inventory
(1982)
Occupational
Personality
Questionnaire
(1984)
Social Anxiety
Scale (1985)
Minnesota
Multiphasic
Personality
Inventory
(1972)
8
http://www.zpid.de/pub/tests/verz_teil1.pdf
Die derzeit vorliegende 21. aktualisierte Auflage
mit Stand August 2014 benennt -- ? --
Testnachweise mit Test-Kurznamen
(Testabkürzungen, Akronyme), Test-
Langnamen (Titel eines Tests oder Verfahrens),
Autoren, Jahr der Publikation und
Dokumentennummer bzw. bibliographische
Nachweise von 2620 Testrezensionen zu 1235
Testverfahren.
1. Entwicklungstests
2. Intelligenztests
3. Kreativitätstests
4. Leistungs-, Fähigkeits- und Eignungstests
5. Fremdsprachentests
6. Einstellungstests
7. Interessentests
8. Persönlichkeitstests
9. Projektive Verfahren
10. Klinische Verfahren
11. Verhaltensskalen
12. Sonstige Verfahren
6,714
9
“There is considerable evidence to suggest that
when predictive validation studies are conducted
with actual job applicants where independent
criterion measures are collected,
observed (uncorrected) validity is very low and
often close to zero. This is a consistent and
uncontroversial conclusion.”
Frederick P. Morgeson / Michael A. Campion / Robert L. Dipboye / John R. Hollenbeck / Kevin
Murphy / Neal Schmitt (2007) Are we Getting Fooled Again? Coming to Terms with Limitations
in the Use of Personality Tests for Personnel Selection. In: Personnel Psychology 2007, 60, 1029-
1049.
Behaviorist & Learning
Aspects of Personality
Cognitive Aspects
of Personality
Trait & Skill Aspects
of Personality
Humanistic & Existential
Aspects of Personality
Person-Situation Interactionist
Aspects of Personality
Learning
Theories
of Personality
Personality Theory
“Personality is like love:
everyone agrees it exists, but disagrees on what it is.”
Cattell, Raymond B. (1973): Personality Pinned Down. In: Psychology Today, 7 (July), 41.
• Friedman, H.S. / Schustack, M.W. (eds.) (2001): Readings in Personality. Classic Theories and Modern Research.
• Schultz, D.P. / Schultz, S.E.(2005): Theories of Personality. 8th ed.
• Crowne, D.P. (2007): Personality Theory.
• Littleton, K. / Wood, Cl. / Staarman, J.K. (eds.)(2012): International Handbook of Psychology in Education.
10
(1) Identity is not fixed.
(2) Identity is constructed and may vary.
(3) Contexts are moderated by social variables and are expressed through
language.
(4) Identity is salient in every communicative context.
(5) Identity informs social relationships and communicative exchanges.
(6) More than one identity may be articulated equating an interactive
system of identities management.
Omoniyi, Tope & White, Goodith (eds)(2006): The Sociolinguistics of Identity. New York. Continuum. p. 2
Six positions concerning
PERSONALITY
which most scholars agree on:
Assessment of intercultural
sensitivity:
e.g. IDI – Intercultural Development Inventory
(Hammer / Bennett)
Assessment as a process of asking a
person’s attitudes and opinions in order
to reach conclusions about what his /
her personal (psychological)
dispositions are.
What a test of intercultural
competence should test:
Assessment of intercultural
communicative performance
e.g. in English:
e.g. Language Competence Tests like IELTS etc.
Assessment as a process of observing a
person‘s performance in order to reach
conclusions about what he / she knows
or can do.
11
PERSONALITY & CULTURE(S)
What is the relationship?
Meet Mr. Kim
Prestigeous company
Mechanical engineer
for Kalon Co., Seoul
Member of professional association
for mechanical engineers
Worked on a joint-venture team
in Frankfurt/M.
May 2012- June 2014
His parents grew up during
Japanese occupation.
Korean male community practice,
i.e. social relaxation mostly with other men
His children grow up in an affluent
environment.
Age: late forties
Lives in Seoul,
married, 2 young children
Adapted from Ron Scollon & Suzanne Wong Scollon (2001). Intercultural Communication. A Discourse Approach. 2nd ed. p.181f.
PERSONALITY & CULTURE(S)
HOW MANY
IDENTITIES
DOES EACH
OF US
HAVE?
Corporate
culture
Professional
group
Utilitarian
discourse
Gender discourse
Generational
discourse
Korean
language community
Confucian-based attitudes toward
education, his position in society &
toward his family
Confucian
community of values
12
“Perhaps the most significant aspect of this evolution has been our
development over the past decade of the theoretical framework
of mediated discourse analysis, an approach to discourse which
focuses less on broad constructs like ‘culture’ and more on the
everyday concrete actions through which culture is produced.”
Ron Scollon, Suzanne Wong Scollon, Rodney H. Jones (2012). Intercultural Communciation. A Discourse
Approach. 3rd ed. p. XVIII.
“Intercultural theory 3.0”
Communities of Practice
“An aggregate of people who come together
around mutual engagement in an endeavor.
Ways of doing things, ways of talking, beliefs, values,
power relations - in short - practices, emerge in the
course of this mutual endeavor.”
Luise Mullany(2009). Gender Studies. In: Francesca Bargiela-Chiappini (ed.)(2009). The Handbook of Business Discourse. p. 215.
13
English:
Language No. 1
of Intercultural communication
Wikipedia
Vienna-Oxford
International Corpus of English
http://ice-corpora.net/ice/
http://www.univie.ac.at/voice/
http://www.uta.fi/ltl/en/english/research/projects/elfa.html
14
Business
correspondence
“Keep It Shorth & Simple“
?
e.g. request schemata in writing:
Anglo-American style Common in China, Indonesia, Japan …
Salutation
Request
Sign off
Salutation
Face-work / Securing of Good Will
Reasons for request
Request
Sign off
Andy Kirkpatrick (2010). English as a Lingua Franca in ASEAN. p. 118f.
Influence of L1 on pragmatics
15
In ELF research we have already seen a radical rethinking of the norm
against which ELF speakers’ pragmatic knowledge and behaviour is
matched. This norm is not the monolingual native
speaker but rather the expert multilingual user.
There is empirical support for this stance from
studies of the pragmatic behaviour of bilinguals.
Juliane House (2010). The Pragmatics of English as a lingua franca. In: Anna Trosborg (ed.)(2010). Pragmatics across
Languages and Cultures. pp. 363-387.
Anglo-American English
(“Mid-Atlantic”)
International
English (ELF)
TEACHING ENGLISH IN A
GLOBALISED WORLD:
+
16
Common European Framework of
Reference for Languages (CEFR)
Council of Europe 2001
Domains, scenarios, situations,
communicative tasks and
objectives, forms of oral and
written interaction, interactive
strategies, language processes,
socio-linguistic skills, intercultural
skills…
You can download the complete document here:
www.coe.int/t/dg4/linguistic/source/framework_en.pdf
Qualtiative Aspects of Spoken Language :
Range, Accuracy, Fluency, Interaction, Coherence
External Context of Use
Sustained Monologue
Overall Oral Production
Addressing Audiences
Overall Written Production
Reports and Essays
Planning
Compensating
Monitoring and Repair
Listening as a Member of a Live Audience
Reading Correspondence
Examples of individual scales
17
CRITERIA ICE Level 1
(CEFR B1)
ICE Level 2
(CEFR B2)
INTERACTION
Establishing and
maintaining contact
Can enter unprepared into conversations with familiar topics.
[Conversation]
Can engage in extended conversation on most general topics in a clearly participatory
fashion, even in a noisy environment. [Conversation]
Is aware of, and looks out for signs of, the most significant differences
between the customs, usages, attitudes, values and beliefs prevalent in
the community concerned and those of his or her own. [Sociolinguistic
appropriateness]
Can maintain a conversation or discussion but may sometimes be
difficult to follow when trying to say exactly what he/she would like to.
[Conversation]
Can adjust what he/she says and the means of expressing it to the situations and the recipient
and adopt a level of formality appropriate to the circumstances. [Flexibility]
Can express him or herself appropriately in situations and avoid crass errors of formulation
[Sociolinguistic appropriateness]
Use of communicative
strategies
Can repeat back part of what someone has said to confirm mutual
understanding and help keep the development of ideas on course.
[Cooperating]
Can correct mix-ups with tenses or expressions which lead to
misunderstandings provided the interlocutor indicates there is a
problem. [Monitoring & Repair]
Can ask someone to clarify or elaborate what they have just said.
[Asking for clarification] - USE OF METALANGUAGE
Can give feedback on and follow up statements and inferences and so help the developments
of the discussion. [Cooperating]
Can correct slips and errors if he/she becomes conscious of them or if the have led to
misunderstandings. Can make a note of “favourite mistakes” and consciously monitor speech
for it / them. [Monitoring & Repair]
Can ask follow up questions to check that he/she has understood what a speaker intended to
say, and get clarification of ambiguous points. [Asking for clarification] -USE OF METALANGUAGE
CONTENT
Neutral attitude Can perform and respond to a wide range of language functions, using
their most common exponents in a neutral register. [Sociolinguistic
appropriateness]
Can sustain relationships with native speakers without unintentionally amusing or irritating them
or requiring them to behave other than they would with a native speaker. [Conversation]
Knowledge of 1 or more
aspects of IC theory
Shows general awareness of potentially culture-bound differences in
behaviour and communication styles.
Shows awareness of and experience with potentially culture-bound differences in behaviour
and communication styles.
LANGUAGE
Polite language Can adapt his expression to deal with less routine, even difficult
situations. [Flexibility]
Is aware of salient politeness conventions and acts appropriately.
[Sociolinguistic appropriateness]
Can express him or herself confidently, clearly and politely in a formal or informal register,
appropriate to the situation and person(s) concerned. [Sociolinguistic appropriateness]
Shows some awareness of the relevance of non-verbal communication
and uses para-verbal signals (e.g. gestures, facial expression, posture,
proxemics) appropriately in some cases. [General linguistic range]
Shows awareness of the relevance of non-verbal communication and uses para-verbal signals
(e.g. gestures, facial expression, posture, proxemics) appropriately in most cases. [General
linguistic range]
Linguistic
appropriateness
Has enough language to get by, with sufficient vocabulary to express
him/herself with some hesitation and circumlocutions on topics such as
family, hobbies and interests, work, travel, and current events, but
lexical limitations cause repetition and even difficulty with formulation at
times. [General linguistic range]
Has a sufficient range of language to be able to give clear descriptions, express viewpoints and
develop arguments without much conspicuous searching for words, using some complex
sentence forms to do so. [General linguistic range]
ICC — RELEVANT DESCRIPTORS FOR ORAL PERFORMANCE
SOCIOLINGUISTIC APPROPRIATENESS
C2: Appreciates fully the sociolinguistic and sociocultural
implications of language used by native speakers and can react
accordingly . …
C1: Can recognise a wide range of idiomatic expressions and
colloquialisms, appreciating register shifts …
B2: Can sustain relationships with native
speakers without unintentionally amusing or
irritating them or requiring them to behave other
than they would with a native speaker…
INTERACTION
B2: Can interact with a degree of fluency
and spontaneity that makes regular
interaction, and sustained relationships
with native speakers quite possible
without imposing strain on either party …
Testing intercultural communicative competence
TEST
The essential
features of the
criteria are
decisive for the
test format
Criteria (Criteria)
Communicative
performance or
series of
performances
which
demonstrate or
simulate the
criteria.
performance
and behaviour
or series of real
performances
outside the test.
Competence
objective
Features of
personality,
psychological
dispositions
observable
not observable not
observable
Common European Framework of Reference for Languages
18
TRAINING & TEST
of INTERCULTURAL COMPETENCE in ENGLISH
2. CRITERIA
19
Criteria for intercultural communicative competence
1. Knowledge about institutions, processes of socialisation and other
specifics in one’s own and in one or more target countries.
2. Knowledge of the causes and processes of misunderstanding between
members of different cultures.
3. Ability to engage with differences in a relationship of equality (incl. ability
to question the values and presuppositions in cultural practices and products in one’s own environment).
4. Ability to engage with politeness conventions and communication and
interaction conventions (verbal and non-verbal).
5. Ability to use essential conventions of oral communication and to
recognise changes in register.
6. Ability to use essential conventions of written communication and to
recognise changes in register.
7. Ability to elicit the concepts and values of documents or events (i.e.
meta-communication).
8. Ability to mediate between conflicting interpretations of phenomena.
cf. Council of Europe, Common European Framework of Reference for Languages. 2001. Michael Byram,
Teaching and Assessing Intercultural Communciative Competence. 1997. Jürgen Beneke, Intercultural
competence. In: Bliesener, Ulrich (ed.), Training the Trainers. Theory and Practice of Foreign Language Teacher
Education. 2000. a.o.
20
FOCUS ON DIFFICULT TASKS
Photo: MS Cliparts
2 BASIC ASSUMPTIONS OF TRAINING
• positive relationship sought !
• 1st, 2nd, 3rd encounters are crucial !
3. TEST FORMAT &
SAMPLE ITEMS
21
Test of Intercultural Competence in English—ICE
WRITTEN PARTS (Levels 1 & 2)
Time Part Item-Type No of items Rating criteria
10 min. 1 Critical Incidents 10
cf.
ICE Handbook
www.elc-consult.com
10 min. 2 Listening Comprehension 10
10 min 3 Structured Responses 10
10 min 4 Proof Reading 10
10 min 5 Country Specifics 30
10 min 6 Writing 1
60 min
ORAL PARTS (Levels 1 & 2)
10 Min. preparation time
Time Part Task-type What is tested? Rating criteria
5 Min. 1 Dialogue on personal
background and
international / intercultural
experience
Ability to discuss personal experience in
intercultural encounters neutrally and adequately
and to maintain interaction
• Communication
• Intercultural competence
• Language
5 Min. 2 Discussion of input
(text, picture, diagram etc.)
Ability to discuss aspects affecting culture-bound
behaviour and intercultural communication and to
reflect on one’s own culture and experience
5 Min. 3 Discussion of critical
incident or text
Ability to discuss critical incidents, to give realistic
explanations and pragmatic suggestions
15(+10) Min
Test of Intercultural Competence in English
Oral test:
10 Min. Preparation time
Time What is being tested? How is it tested? Rating criteria?
5 Min. 1. Ability to discuss personal
experience in intercultural
encounters neutrally and
adequately and to maintain
interaction
Dialogue re. personal background
and international/intercultural
experience
5 Min. 2.
Ability to discuss aspects affecting
culture-bound behaviour and
intercultural communication and to
reflect on one’s own culture and
experience
Discussion of input
(text, picture, diagram etc.)
•Communication
•Intercultural Competence
•Language
5 Min. 3.
Ability to discuss critical incidents
and to give realistic explanations
and pragmatic suggestions.
Discussion of critical incident or
text
15(+10)
Min
22
Rating criteria oral performance:
Criteria Points
1. Communication Contributing to interaction 6/4/2/0
Involving other interlocutors 6/4/2/0
Use of polite discourse conventions 6/4/2/0
2. Intercultural
competence
Expression of non-judgemental attitude* 8/4/0
Evidence of knowledge of intercultural
theory
8/4/0
3. Language Linguistic appropriateness 6/4/0
TOTAL < 40
* 0 points = FAIL
23
Test of Intercultural Competence in English
Written parts:
Time Part No of items
10 Min.
1 Critical Incidents 10
10 Min.
2 Listening Comprehension 10
10 Min
3 Structured Responses 10
10 Min
4 Proof Reading 10
10 Min
5 Country Specifics 30
10 Min
6 Writing 1
60 Min
1.
A foreign partner asks you how much you earn. You
don’t want to answer the question so you say
a) “Enough to live on. What about you?”
b) “Enough for me and my family” and try and talk about another topic.
c) “It’s none of your business!” because he should know it’s a personal
question.
LEVEL 1
Part 1 Critical Incidents
24
LEVEL 2
Part 2 Listening Comprehension
TRUE FALSE NOT
MENTIONED
In the following you will hear parts of interviews.
16. Ardak grew up in Kazakhstan and has worked
internationally for many years. In this interview she talks
about her experience as a project leader in Ethiopia.
Listen to what she says and mark whether the following
statement is true, false or not mentioned.
Ardak could not understand the people in Ethiopia.
LEVEL 1
Part 5 Country Specifics
a
b
c
You may choose any 30 questions. If you do not want to answer a
question, click on the button NEXT. The number of questions, which you
have answered correctly, is displayed at the bottom right.
Read the questions below. Mark one of the letters.
1. Belgium’s official languages are
a) Walloon and Flemish.
b) French, Dutch and Luxembourgish.
c) French, Flemish and German.
2. Belgium’s population is approximately
a) 35 million.
b) 25 million.
c) 10 million.
3. In business contexts conservative suits with shirts and ties
a) are worn only on formal occasions.
b) are a must.
c) are less appreciated than casual clothes.
a
b
c
a
b
c
25
LEVEL 1
Part 6 Written Production
You receive the following email from a business associate you have
met once or twice.
Dear …
This is just to let you know that I will be in your area next week
and wonder if I can take you out for lunch. It would be nice to
see you again. Let me know.
With best wishes
Carol
Reply to the email.
You have no time next week so refuse the invitation.
Do not write more than 60 words.
Writing: Rating criteria:
Criteria Points
The email is appropriate in all respects, i.e. it would not cause any offence,
irritation, confusion or misunderstanding.
and
The language is appropriate for the level concerned (B1 or B2).
and
There are no or very few mistakes and none which affect understanding.
10
The email would not cause any offence, irritation or misunderstanding, but one
main part of the message is missing or inappropriate.
or
The language is below the level concerned (B1 or B2).
or
There are several language mistakes, none of which affect understanding of the
main message.
6
The email may cause offence, irritation, confusion or misunderstanding as parts are
missing and/or inappropriate.
4
The message is expressed in such a way as to cause offence, irritation or confusion.
or
There are so many mistakes that not even the main message can be understood.
or
Nothing has been written.
0
26
27
Interculture Journal 12/2010
http://www.interculture-journal.com/
“International English and the Training of Intercultural
Communicative Competence”
Judith Mader, Rudi Camerer
Professional Business English Trainers:
Intercultural Competence in Business English
Rudi Camerer, Judith Mader
Cornelsen 2012
“Testing intercultural competence in (International)
English: Some basic questions and suggested answers”
Rudi Camerer
Language Learning in Higher Education 2014 – 4(1). pp. 207-236.
28
Fri 17 / Sa 18 / Sun 19 July 2015
BERGAMO
Fri 25 / Sat 26 / Sun 27 September 2015
FRANKFURT / MAIN
Sat 4 / Sun 5 July 2015
MÜNCHEN
Sat 31 Oct / Sun 1 Nov 2015
FRANKFURT / MAIN
elc – European Language Competence
Bettinastrasse 30
D – 60325 Frankfurt am Main
Bahnhofstrasse 28
D – 66111 Saarbrücken
Tel. + 49 (0)69 – 53 05 59 67
Fax.+ 49 (0)69 – 53 05 65 27
www.elc-consult.com
R.Camerer@elc-consult.com
THANK YOU!

More Related Content

Similar to Tests of Intercultural Competence

Unveiling the Ecosystem of Science: How can we characterize and assess divers...
Unveiling the Ecosystem of Science: How can we characterize and assess divers...Unveiling the Ecosystem of Science: How can we characterize and assess divers...
Unveiling the Ecosystem of Science: How can we characterize and assess divers...Nicolas Robinson-Garcia
 
Learning across generations: The role of technology and design research
Learning across generations: The role of technology and design researchLearning across generations: The role of technology and design research
Learning across generations: The role of technology and design research Charalambos Vrasidas, Ph.D.
 
Designing an intellectual capital management system: evaluation process throu...
Designing an intellectual capital management system: evaluation process throu...Designing an intellectual capital management system: evaluation process throu...
Designing an intellectual capital management system: evaluation process throu...KONSTANTINOS KALEMIS
 
A proposal for the PISA 2018 Assessment of Global Competence
A proposal for the PISA 2018 Assessment of Global CompetenceA proposal for the PISA 2018 Assessment of Global Competence
A proposal for the PISA 2018 Assessment of Global CompetenceEduSkills OECD
 
ICPSR-RCMD 2012 Presentation from HACU conference
ICPSR-RCMD 2012 Presentation from HACU conferenceICPSR-RCMD 2012 Presentation from HACU conference
ICPSR-RCMD 2012 Presentation from HACU conferenceDavid457
 
Selecting Employees For International Assignments
Selecting Employees For International AssignmentsSelecting Employees For International Assignments
Selecting Employees For International AssignmentsCommunicaid
 
Universal Design for Learning
Universal Design for LearningUniversal Design for Learning
Universal Design for Learningfsugerl0413
 
Social media for researchers workshop 071112
Social media for researchers workshop 071112Social media for researchers workshop 071112
Social media for researchers workshop 071112Nicole Beale
 
User-centric design and culture
User-centric design and cultureUser-centric design and culture
User-centric design and cultureIiro Jantunen
 
EDI23-Creating-inclusive-centres-for-PhD-study-supporting-recruitment-from-mi...
EDI23-Creating-inclusive-centres-for-PhD-study-supporting-recruitment-from-mi...EDI23-Creating-inclusive-centres-for-PhD-study-supporting-recruitment-from-mi...
EDI23-Creating-inclusive-centres-for-PhD-study-supporting-recruitment-from-mi...UKCGE
 
Cultural standards ver3.0
Cultural standards ver3.0Cultural standards ver3.0
Cultural standards ver3.0Xixie Zhang
 
Social media for researchers workshop 4th July 2012 University of Southampton
Social media for researchers workshop 4th July 2012 University of SouthamptonSocial media for researchers workshop 4th July 2012 University of Southampton
Social media for researchers workshop 4th July 2012 University of SouthamptonNicole Beale
 
01-Introduction to HCI.pptx
01-Introduction to HCI.pptx01-Introduction to HCI.pptx
01-Introduction to HCI.pptxLe Hung
 
Presentationcarter rc33 2012_v1
Presentationcarter rc33 2012_v1Presentationcarter rc33 2012_v1
Presentationcarter rc33 2012_v1Jackie Carter
 

Similar to Tests of Intercultural Competence (20)

Unveiling the Ecosystem of Science: How can we characterize and assess divers...
Unveiling the Ecosystem of Science: How can we characterize and assess divers...Unveiling the Ecosystem of Science: How can we characterize and assess divers...
Unveiling the Ecosystem of Science: How can we characterize and assess divers...
 
Four questions about ICES advice
Four questions about ICES adviceFour questions about ICES advice
Four questions about ICES advice
 
Learning across generations: The role of technology and design research
Learning across generations: The role of technology and design researchLearning across generations: The role of technology and design research
Learning across generations: The role of technology and design research
 
What is cross cultural design
What is cross cultural designWhat is cross cultural design
What is cross cultural design
 
Designing an intellectual capital management system: evaluation process throu...
Designing an intellectual capital management system: evaluation process throu...Designing an intellectual capital management system: evaluation process throu...
Designing an intellectual capital management system: evaluation process throu...
 
A proposal for the PISA 2018 Assessment of Global Competence
A proposal for the PISA 2018 Assessment of Global CompetenceA proposal for the PISA 2018 Assessment of Global Competence
A proposal for the PISA 2018 Assessment of Global Competence
 
ICPSR-RCMD 2012 Presentation from HACU conference
ICPSR-RCMD 2012 Presentation from HACU conferenceICPSR-RCMD 2012 Presentation from HACU conference
ICPSR-RCMD 2012 Presentation from HACU conference
 
Selecting Employees For International Assignments
Selecting Employees For International AssignmentsSelecting Employees For International Assignments
Selecting Employees For International Assignments
 
Facilitating cultural learning in education abroad | Spring EAIE Academy 2013
Facilitating cultural learning in education abroad | Spring EAIE Academy 2013Facilitating cultural learning in education abroad | Spring EAIE Academy 2013
Facilitating cultural learning in education abroad | Spring EAIE Academy 2013
 
Universal Design for Learning
Universal Design for LearningUniversal Design for Learning
Universal Design for Learning
 
UP and HERA Introduction Presentation Feb 2015
UP and HERA Introduction Presentation Feb 2015UP and HERA Introduction Presentation Feb 2015
UP and HERA Introduction Presentation Feb 2015
 
Social media for researchers workshop 071112
Social media for researchers workshop 071112Social media for researchers workshop 071112
Social media for researchers workshop 071112
 
User-centric design and culture
User-centric design and cultureUser-centric design and culture
User-centric design and culture
 
Elements of culture
Elements of cultureElements of culture
Elements of culture
 
EDI23-Creating-inclusive-centres-for-PhD-study-supporting-recruitment-from-mi...
EDI23-Creating-inclusive-centres-for-PhD-study-supporting-recruitment-from-mi...EDI23-Creating-inclusive-centres-for-PhD-study-supporting-recruitment-from-mi...
EDI23-Creating-inclusive-centres-for-PhD-study-supporting-recruitment-from-mi...
 
Cultural standards ver3.0
Cultural standards ver3.0Cultural standards ver3.0
Cultural standards ver3.0
 
Social media for researchers workshop 4th July 2012 University of Southampton
Social media for researchers workshop 4th July 2012 University of SouthamptonSocial media for researchers workshop 4th July 2012 University of Southampton
Social media for researchers workshop 4th July 2012 University of Southampton
 
Transitioning Multiculturalism Expansion ..Critical Thinking A Presentat...
Transitioning  Multiculturalism  Expansion ..Critical Thinking   A  Presentat...Transitioning  Multiculturalism  Expansion ..Critical Thinking   A  Presentat...
Transitioning Multiculturalism Expansion ..Critical Thinking A Presentat...
 
01-Introduction to HCI.pptx
01-Introduction to HCI.pptx01-Introduction to HCI.pptx
01-Introduction to HCI.pptx
 
Presentationcarter rc33 2012_v1
Presentationcarter rc33 2012_v1Presentationcarter rc33 2012_v1
Presentationcarter rc33 2012_v1
 

Recently uploaded

Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationnomboosow
 
Privatization and Disinvestment - Meaning, Objectives, Advantages and Disadva...
Privatization and Disinvestment - Meaning, Objectives, Advantages and Disadva...Privatization and Disinvestment - Meaning, Objectives, Advantages and Disadva...
Privatization and Disinvestment - Meaning, Objectives, Advantages and Disadva...RKavithamani
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introductionMaksud Ahmed
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104misteraugie
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformChameera Dedduwage
 
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptxContemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptxRoyAbrique
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Sapana Sha
 
URLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppURLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppCeline George
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxGaneshChakor2
 
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...Marc Dusseiller Dusjagr
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Celine George
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdfQucHHunhnh
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxSayali Powar
 
mini mental status format.docx
mini    mental       status     format.docxmini    mental       status     format.docx
mini mental status format.docxPoojaSen20
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdfQucHHunhnh
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphThiyagu K
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfchloefrazer622
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionSafetyChain Software
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxNirmalaLoungPoorunde1
 

Recently uploaded (20)

Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communication
 
Privatization and Disinvestment - Meaning, Objectives, Advantages and Disadva...
Privatization and Disinvestment - Meaning, Objectives, Advantages and Disadva...Privatization and Disinvestment - Meaning, Objectives, Advantages and Disadva...
Privatization and Disinvestment - Meaning, Objectives, Advantages and Disadva...
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy Reform
 
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptxContemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
 
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
 
URLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppURLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website App
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptx
 
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
 
mini mental status format.docx
mini    mental       status     format.docxmini    mental       status     format.docx
mini mental status format.docx
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot Graph
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdf
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory Inspection
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptx
 

Tests of Intercultural Competence

  • 1. 1 TESTING INTERCULTURAL COMPETENCE IN ENGLISH: Basic questions & suggested answers Rudi Camerer TEASIG-BESIG Pre-Conference Event Manchester, 10 April 2015 1. CONSTRUCT a) Personality b) Discourse c) English as a Lingua Franca d) Common European Framework of Reference for Languages 2. CRITERIA 3. FORMAT & SAMPLE ITEMS
  • 2. 2 Linguistic & communicative competence ICC Features of personality (openness, tolerance …) Intercultural knowledge CONTEXT INTERCULTURAL COMMUNICATIVE COMPETENCE (ICC) The SIETAR-List: 53 Tests of Intercultural Competence • Behavioral Assessment Scale for Intercultural Communication (BASIC) • Counseling Inventory: A self-report measure of multicultural competencies • Cross-Cultural Adaptability Inventory (CCAI) • The Cross-Cultural Assessor • Cross-Cultural Counseling Inventory • Cross-Cultural Sensitivity Scale (CCSS) • Cultural Competence Self-Assessment Questionnaire (CCSAQ) • The Cultural Orientations Indicator® (COI®) • The Culture in the Workplace Questionnaire™ • Educoas, Editorial February 2002 • Expatriate Profile (EP) • Foreign Assignment Success Test (FAST) • Fuld&Company, Inc. - Competitive Intelligence • GAP Test: Global Awareness Profile • Global Interface • The Global Team Process Questionnaire™ (GTPQ) • Grove and Associates • Hogan Assessment System • Insights Discovery System • The Intercultural Competence Assessment (INCA) • Intercultural Competency Scale • The Intercultural CONFLICT Style Inventory • Intercultural Development Inventory (IDI) • Intercultural Orientation Resources (IOR) • Intercultural Readiness Check • Intercultural Sensitivity Inventory (ICSI) • Intercultural Sensitivity Inventory (ICSI) • Intercultural Sensitivity Survey • International Assignment Profile • ITIM: Culture and Management Consultants • Living and Working Overseas Predeparture Questionnaire • Meridian Resources Associates • Multicultural Counseling Awareness Scale (MCAS) • Multicultural Counseling Inventory (MCI) • Nipporica Associates • Personal Orientation Inventory (POI) • PCAT: Peterson Cultural Awareness Test • PCSI: Peterson Cultural Style Indicator • Prospector • Prudential Intercultural • SAGE • School for International Training (SIT) • Selection Research Int’l (SRI) • Team Management Systems • TCO International • Teaching Tolerance • Test of Intercultural Sensitivity (TICS) • Tucker International: International Candidate Evaluation (ICE) • Overseas Assignment Inventory (OAI) • International Mobility Assessment (IMA) • Evaluation of Expatriate Development (EED) • Supervisory Evaluation of Expatriate Development (SEED) • Windham International • Window on the World SIETAR - The Society for Intercultural Education, Training and Research http://www.sietar-europa.org/SIETARproject/Assessments&instruments.html#Topic26 21.01.2012 1. TEST CONSTRUCT
  • 3. 3 The SIETAR-List: 42 Tests of Intercultural Competence • Behavioral Assessment Scale for Intercultural Communication (BASIC) • Counseling Inventory: A self-report measure of multicultural competencies • Cross-Cultural Adaptability Inventory (CCAI) • The Cross-Cultural Assessor • Cross-Cultural Counseling Inventory • Cross-Cultural Sensitivity Scale (CCSS) • Cultural Competence Self-Assessment Questionnaire (CCSAQ) • The Cultural Orientations Indicator® (COI®) • The Culture in the Workplace Questionnaire™ • Educoas, Editorial February 2002 • Expatriate Profile (EP) • Foreign Assignment Success Test (FAST) • Fuld&Company, Inc. - Competitive Intelligence • GAP Test: Global Awareness Profile • Global Interface • The Global Team Process Questionnaire™ (GTPQ) • Grove and Associates • Hogan Assessment System • Insights Discovery System • The Intercultural Competence Assessment (INCA) • Intercultural Competency Scale • The Intercultural CONFLICT Style Inventory • Intercultural Development Inventory (IDI) • Intercultural Orientation Resources (IOR) • Intercultural Readiness Check Intercultural Sensitivity Inventory (ICSI) • Intercultural Sensitivity Inventory (ICSI) • Intercultural Sensitivity Survey • International Assignment Profile • ITIM: Culture and Management Consultants • Living and Working Overseas Predeparture Questionnaire • Meridian Resources Associates • Multicultural Counseling Awareness Scale (MCAS) • Multicultural Counseling Inventory (MCI) • Nipporica Associates • Personal Orientation Inventory (POI) • PCAT: Peterson Cultural Awareness Test • PCSI: Peterson Cultural Style Indicator • Prospector • Prudential Intercultural • SAGE • School for International Training (SIT) • Selection Research Int’l (SRI) • Team Management Systems • TCO International • Teaching Tolerance • Test of Intercultural Sensitivity (TICS) • Tucker International: International Candidate Evaluation (ICE) • Overseas Assignment Inventory (OAI) • International Mobility Assessment (IMA) • Evaluation of Expatriate Development (EED) • Supervisory Evaluation of Expatriate Development (SEED) • Windham International • Window on the World “The Intercultural Development Inventory (IDI) measures how a person or a group of people experience cultural difference.” IDI was designed by Dr. Milton Bennett and Dr. Mitchell Hammer. Based on Dr. Bennett’s Developmental Model of Intercultural Sensitivity, “IDI is a scientifically valid and reliable psychometric instrument.” • In use globally since 1998. • 50 items or statements, answered as to the extent to which a person agrees or disagrees with the statement. • Available in many different languages. • Available in paper and on-line form. http://www.mdbgroup.com/idi_background.htm SIETAR - The Society for Intercultural Education, Training and Research http://www.sietar-europa.org/SIETARproject/Assessments&instruments.html#Topic26 21.02.2011 • Behavioral Assessment Scale for Intercultural Communication (BASIC) • Counseling Inventory: A self-report measure of multicultural competencies • Cross-Cultural Adaptability Inventory (CCAI) • The Cross-Cultural Assessor • Cross-Cultural Counseling Inventory • Cross-Cultural Sensitivity Scale (CCSS) • Cultural Competence Self-Assessment Questionnaire (CCSAQ) • The Cultural Orientations Indicator® (COI®) • The Culture in the Workplace Questionnaire™ • Educoas, Editorial February 2002 • Expatriate Profile (EP) • Foreign Assignment Success Test (FAST) • Fuld&Company, Inc. - Competitive Intelligence • GAP Test: Global Awareness Profile • Global Interface • The Global Team Process Questionnaire™ (GTPQ) • Grove and Associates • Hogan Assessment System • Insights Discovery System • The Intercultural Competence Assessment (INCA) • Intercultural Competency Scale • The Intercultural CONFLICT Style Inventory • Intercultural Development Inventory (IDI) • Intercultural Orientation Resources (IOR) • Intercultural Readiness Check Intercultural Sensitivity Inventory (ICSI) • Intercultural Sensitivity Inventory (ICSI) • Intercultural Sensitivity Survey • International Assignment Profile • ITIM: Culture and Management Consultants • Living and Working Overseas Predeparture Questionnaire • Meridian Resources Associates • Multicultural Counseling Awareness Scale (MCAS) • Multicultural Counseling Inventory (MCI) • Nipporica Associates • Personal Orientation Inventory (POI) • PCAT: Peterson Cultural Awareness Test • PCSI: Peterson Cultural Style Indicator • Prospector • Prudential Intercultural • SAGE • School for International Training (SIT) • Selection Research Int’l (SRI) • Team Management Systems • TCO International • Teaching Tolerance • Test of Intercultural Sensitivity (TICS) • Tucker International: International Candidate Evaluation (ICE) • Overseas Assignment Inventory (OAI) • International Mobility Assessment (IMA) • Evaluation of Expatriate Development (EED) • Supervisory Evaluation of Expatriate Development (SEED) • Windham International • Window on the World SIETAR - The Society for Intercultural Education, Training and Research http://www.sietar-europa.org/SIETARproject/Assessments&instruments.html#Topic26 21.01.2012 http://www.icunet.ag/de The SIETAR-List: 53 Tests of Intercultural Competence
  • 4. 4 TIS Test of Intercultural Sensitivity (ICUnet.AG, Passau) e.g. “Unfamiliar situations make me feel uncomfortable.” Self-evaluation based on 67 questions http://www.icunet.ag/dienstleistungen/potenzialanalyse/tis.html TIS Test of Intercultural Sensitivity (ICUnet.AG, Passau) e.g. “In choosing my personal aims I prefer to be cautious, rather than take risks.” Theoretical Background The TIS serves as a tool for the self-evaluation of an employee’s intercultural competence. The test is based on current psychological and cultural studies research findings and records seven computer based, relevant intercultural personality traits, for example, being open to new ideas and self-reflection. Such traits are regarded as essential for successful integration into a foreign culture and are directly linked to success and job satisfaction when working with employees from other cultures. Self-evaluation based on 67 questions http://www.icunet.ag/dienstleistungen/potenzialanalyse/tis.html
  • 5. 5 e.g. “I believe that verbal and non-verbal behaviour vary across cultures and that all forms of such behaviour are worthy of respect.” Self-evaluation based on 50 statements Answers range from “fully agree” to “fully disagree” on a multiple-point scale.
  • 6. 6 Construct of Personality profiling TEST A definition of the essential characteristics of the criteria is crucial for the establishment of the test format (Criteria) Criteria Responding to questions which relate to the criteria. performance and behaviour or series of real performances outside the test. Competence objective Features of personality and dispositions observable not observable not observable Theoretical concept of personality (in intercultural encounters) Criteria of intercultural competence ? • Denial, Defense, Minimization, Acceptance, Adaptation, Integration • Tolerance of Ambiguity, Ambiguitätstoleranz • Openness • Behavioural Flexibility, (problemorientierte) Flexibilität • Stress-Resistance • Emotional Intelligence, Intelligence, Reflexionsfähigkeit • Emotional Resilience, Emotionale Stabilität • Inner-referenced vs. outer-referenced • Flexibility and Openness • Perceptual Acuity • Personal Autonomy • Focus on Goals • Inner Purpose • Reflected Awareness • … CONSTRUCT VALIDITY ?
  • 7. 7 “The construction of a psychometric test begins with the compilation of a list of empirically verifiable phenomena which exhibit, more or less concealed, the property concerned and its characteristics. Theoretical assumptions, personal bias and convictions play an important role in this. To avoid succumbing to subjective factors such as these, the decision on which phenomena should be recognised as indicating a certain property should be based on the consensus of those dealing with the property methodically and scientifically. Academic psychology has a long way to go to reach this consensus. The confused muddle of contents typical for academic psychology and observable even with basic properties like intelligence, attraction, competence etc. will necessarily follow.” Meyer, Harald (2004) Theorie und Qualitätsbeurteilung psychometrischer Tests. Stuttgart: Kohlhammer.pp. 16–17 [author’s translation] Intercultural Development Inventory Worldmindendess Scale (1957) California Psychological Inventory (1982) Occupational Personality Questionnaire (1984) Social Anxiety Scale (1985) Minnesota Multiphasic Personality Inventory (1972)
  • 8. 8 http://www.zpid.de/pub/tests/verz_teil1.pdf Die derzeit vorliegende 21. aktualisierte Auflage mit Stand August 2014 benennt -- ? -- Testnachweise mit Test-Kurznamen (Testabkürzungen, Akronyme), Test- Langnamen (Titel eines Tests oder Verfahrens), Autoren, Jahr der Publikation und Dokumentennummer bzw. bibliographische Nachweise von 2620 Testrezensionen zu 1235 Testverfahren. 1. Entwicklungstests 2. Intelligenztests 3. Kreativitätstests 4. Leistungs-, Fähigkeits- und Eignungstests 5. Fremdsprachentests 6. Einstellungstests 7. Interessentests 8. Persönlichkeitstests 9. Projektive Verfahren 10. Klinische Verfahren 11. Verhaltensskalen 12. Sonstige Verfahren 6,714
  • 9. 9 “There is considerable evidence to suggest that when predictive validation studies are conducted with actual job applicants where independent criterion measures are collected, observed (uncorrected) validity is very low and often close to zero. This is a consistent and uncontroversial conclusion.” Frederick P. Morgeson / Michael A. Campion / Robert L. Dipboye / John R. Hollenbeck / Kevin Murphy / Neal Schmitt (2007) Are we Getting Fooled Again? Coming to Terms with Limitations in the Use of Personality Tests for Personnel Selection. In: Personnel Psychology 2007, 60, 1029- 1049. Behaviorist & Learning Aspects of Personality Cognitive Aspects of Personality Trait & Skill Aspects of Personality Humanistic & Existential Aspects of Personality Person-Situation Interactionist Aspects of Personality Learning Theories of Personality Personality Theory “Personality is like love: everyone agrees it exists, but disagrees on what it is.” Cattell, Raymond B. (1973): Personality Pinned Down. In: Psychology Today, 7 (July), 41. • Friedman, H.S. / Schustack, M.W. (eds.) (2001): Readings in Personality. Classic Theories and Modern Research. • Schultz, D.P. / Schultz, S.E.(2005): Theories of Personality. 8th ed. • Crowne, D.P. (2007): Personality Theory. • Littleton, K. / Wood, Cl. / Staarman, J.K. (eds.)(2012): International Handbook of Psychology in Education.
  • 10. 10 (1) Identity is not fixed. (2) Identity is constructed and may vary. (3) Contexts are moderated by social variables and are expressed through language. (4) Identity is salient in every communicative context. (5) Identity informs social relationships and communicative exchanges. (6) More than one identity may be articulated equating an interactive system of identities management. Omoniyi, Tope & White, Goodith (eds)(2006): The Sociolinguistics of Identity. New York. Continuum. p. 2 Six positions concerning PERSONALITY which most scholars agree on: Assessment of intercultural sensitivity: e.g. IDI – Intercultural Development Inventory (Hammer / Bennett) Assessment as a process of asking a person’s attitudes and opinions in order to reach conclusions about what his / her personal (psychological) dispositions are. What a test of intercultural competence should test: Assessment of intercultural communicative performance e.g. in English: e.g. Language Competence Tests like IELTS etc. Assessment as a process of observing a person‘s performance in order to reach conclusions about what he / she knows or can do.
  • 11. 11 PERSONALITY & CULTURE(S) What is the relationship? Meet Mr. Kim Prestigeous company Mechanical engineer for Kalon Co., Seoul Member of professional association for mechanical engineers Worked on a joint-venture team in Frankfurt/M. May 2012- June 2014 His parents grew up during Japanese occupation. Korean male community practice, i.e. social relaxation mostly with other men His children grow up in an affluent environment. Age: late forties Lives in Seoul, married, 2 young children Adapted from Ron Scollon & Suzanne Wong Scollon (2001). Intercultural Communication. A Discourse Approach. 2nd ed. p.181f. PERSONALITY & CULTURE(S) HOW MANY IDENTITIES DOES EACH OF US HAVE? Corporate culture Professional group Utilitarian discourse Gender discourse Generational discourse Korean language community Confucian-based attitudes toward education, his position in society & toward his family Confucian community of values
  • 12. 12 “Perhaps the most significant aspect of this evolution has been our development over the past decade of the theoretical framework of mediated discourse analysis, an approach to discourse which focuses less on broad constructs like ‘culture’ and more on the everyday concrete actions through which culture is produced.” Ron Scollon, Suzanne Wong Scollon, Rodney H. Jones (2012). Intercultural Communciation. A Discourse Approach. 3rd ed. p. XVIII. “Intercultural theory 3.0” Communities of Practice “An aggregate of people who come together around mutual engagement in an endeavor. Ways of doing things, ways of talking, beliefs, values, power relations - in short - practices, emerge in the course of this mutual endeavor.” Luise Mullany(2009). Gender Studies. In: Francesca Bargiela-Chiappini (ed.)(2009). The Handbook of Business Discourse. p. 215.
  • 13. 13 English: Language No. 1 of Intercultural communication Wikipedia Vienna-Oxford International Corpus of English http://ice-corpora.net/ice/ http://www.univie.ac.at/voice/ http://www.uta.fi/ltl/en/english/research/projects/elfa.html
  • 14. 14 Business correspondence “Keep It Shorth & Simple“ ? e.g. request schemata in writing: Anglo-American style Common in China, Indonesia, Japan … Salutation Request Sign off Salutation Face-work / Securing of Good Will Reasons for request Request Sign off Andy Kirkpatrick (2010). English as a Lingua Franca in ASEAN. p. 118f. Influence of L1 on pragmatics
  • 15. 15 In ELF research we have already seen a radical rethinking of the norm against which ELF speakers’ pragmatic knowledge and behaviour is matched. This norm is not the monolingual native speaker but rather the expert multilingual user. There is empirical support for this stance from studies of the pragmatic behaviour of bilinguals. Juliane House (2010). The Pragmatics of English as a lingua franca. In: Anna Trosborg (ed.)(2010). Pragmatics across Languages and Cultures. pp. 363-387. Anglo-American English (“Mid-Atlantic”) International English (ELF) TEACHING ENGLISH IN A GLOBALISED WORLD: +
  • 16. 16 Common European Framework of Reference for Languages (CEFR) Council of Europe 2001 Domains, scenarios, situations, communicative tasks and objectives, forms of oral and written interaction, interactive strategies, language processes, socio-linguistic skills, intercultural skills… You can download the complete document here: www.coe.int/t/dg4/linguistic/source/framework_en.pdf Qualtiative Aspects of Spoken Language : Range, Accuracy, Fluency, Interaction, Coherence External Context of Use Sustained Monologue Overall Oral Production Addressing Audiences Overall Written Production Reports and Essays Planning Compensating Monitoring and Repair Listening as a Member of a Live Audience Reading Correspondence Examples of individual scales
  • 17. 17 CRITERIA ICE Level 1 (CEFR B1) ICE Level 2 (CEFR B2) INTERACTION Establishing and maintaining contact Can enter unprepared into conversations with familiar topics. [Conversation] Can engage in extended conversation on most general topics in a clearly participatory fashion, even in a noisy environment. [Conversation] Is aware of, and looks out for signs of, the most significant differences between the customs, usages, attitudes, values and beliefs prevalent in the community concerned and those of his or her own. [Sociolinguistic appropriateness] Can maintain a conversation or discussion but may sometimes be difficult to follow when trying to say exactly what he/she would like to. [Conversation] Can adjust what he/she says and the means of expressing it to the situations and the recipient and adopt a level of formality appropriate to the circumstances. [Flexibility] Can express him or herself appropriately in situations and avoid crass errors of formulation [Sociolinguistic appropriateness] Use of communicative strategies Can repeat back part of what someone has said to confirm mutual understanding and help keep the development of ideas on course. [Cooperating] Can correct mix-ups with tenses or expressions which lead to misunderstandings provided the interlocutor indicates there is a problem. [Monitoring & Repair] Can ask someone to clarify or elaborate what they have just said. [Asking for clarification] - USE OF METALANGUAGE Can give feedback on and follow up statements and inferences and so help the developments of the discussion. [Cooperating] Can correct slips and errors if he/she becomes conscious of them or if the have led to misunderstandings. Can make a note of “favourite mistakes” and consciously monitor speech for it / them. [Monitoring & Repair] Can ask follow up questions to check that he/she has understood what a speaker intended to say, and get clarification of ambiguous points. [Asking for clarification] -USE OF METALANGUAGE CONTENT Neutral attitude Can perform and respond to a wide range of language functions, using their most common exponents in a neutral register. [Sociolinguistic appropriateness] Can sustain relationships with native speakers without unintentionally amusing or irritating them or requiring them to behave other than they would with a native speaker. [Conversation] Knowledge of 1 or more aspects of IC theory Shows general awareness of potentially culture-bound differences in behaviour and communication styles. Shows awareness of and experience with potentially culture-bound differences in behaviour and communication styles. LANGUAGE Polite language Can adapt his expression to deal with less routine, even difficult situations. [Flexibility] Is aware of salient politeness conventions and acts appropriately. [Sociolinguistic appropriateness] Can express him or herself confidently, clearly and politely in a formal or informal register, appropriate to the situation and person(s) concerned. [Sociolinguistic appropriateness] Shows some awareness of the relevance of non-verbal communication and uses para-verbal signals (e.g. gestures, facial expression, posture, proxemics) appropriately in some cases. [General linguistic range] Shows awareness of the relevance of non-verbal communication and uses para-verbal signals (e.g. gestures, facial expression, posture, proxemics) appropriately in most cases. [General linguistic range] Linguistic appropriateness Has enough language to get by, with sufficient vocabulary to express him/herself with some hesitation and circumlocutions on topics such as family, hobbies and interests, work, travel, and current events, but lexical limitations cause repetition and even difficulty with formulation at times. [General linguistic range] Has a sufficient range of language to be able to give clear descriptions, express viewpoints and develop arguments without much conspicuous searching for words, using some complex sentence forms to do so. [General linguistic range] ICC — RELEVANT DESCRIPTORS FOR ORAL PERFORMANCE SOCIOLINGUISTIC APPROPRIATENESS C2: Appreciates fully the sociolinguistic and sociocultural implications of language used by native speakers and can react accordingly . … C1: Can recognise a wide range of idiomatic expressions and colloquialisms, appreciating register shifts … B2: Can sustain relationships with native speakers without unintentionally amusing or irritating them or requiring them to behave other than they would with a native speaker… INTERACTION B2: Can interact with a degree of fluency and spontaneity that makes regular interaction, and sustained relationships with native speakers quite possible without imposing strain on either party … Testing intercultural communicative competence TEST The essential features of the criteria are decisive for the test format Criteria (Criteria) Communicative performance or series of performances which demonstrate or simulate the criteria. performance and behaviour or series of real performances outside the test. Competence objective Features of personality, psychological dispositions observable not observable not observable Common European Framework of Reference for Languages
  • 18. 18 TRAINING & TEST of INTERCULTURAL COMPETENCE in ENGLISH 2. CRITERIA
  • 19. 19 Criteria for intercultural communicative competence 1. Knowledge about institutions, processes of socialisation and other specifics in one’s own and in one or more target countries. 2. Knowledge of the causes and processes of misunderstanding between members of different cultures. 3. Ability to engage with differences in a relationship of equality (incl. ability to question the values and presuppositions in cultural practices and products in one’s own environment). 4. Ability to engage with politeness conventions and communication and interaction conventions (verbal and non-verbal). 5. Ability to use essential conventions of oral communication and to recognise changes in register. 6. Ability to use essential conventions of written communication and to recognise changes in register. 7. Ability to elicit the concepts and values of documents or events (i.e. meta-communication). 8. Ability to mediate between conflicting interpretations of phenomena. cf. Council of Europe, Common European Framework of Reference for Languages. 2001. Michael Byram, Teaching and Assessing Intercultural Communciative Competence. 1997. Jürgen Beneke, Intercultural competence. In: Bliesener, Ulrich (ed.), Training the Trainers. Theory and Practice of Foreign Language Teacher Education. 2000. a.o.
  • 20. 20 FOCUS ON DIFFICULT TASKS Photo: MS Cliparts 2 BASIC ASSUMPTIONS OF TRAINING • positive relationship sought ! • 1st, 2nd, 3rd encounters are crucial ! 3. TEST FORMAT & SAMPLE ITEMS
  • 21. 21 Test of Intercultural Competence in English—ICE WRITTEN PARTS (Levels 1 & 2) Time Part Item-Type No of items Rating criteria 10 min. 1 Critical Incidents 10 cf. ICE Handbook www.elc-consult.com 10 min. 2 Listening Comprehension 10 10 min 3 Structured Responses 10 10 min 4 Proof Reading 10 10 min 5 Country Specifics 30 10 min 6 Writing 1 60 min ORAL PARTS (Levels 1 & 2) 10 Min. preparation time Time Part Task-type What is tested? Rating criteria 5 Min. 1 Dialogue on personal background and international / intercultural experience Ability to discuss personal experience in intercultural encounters neutrally and adequately and to maintain interaction • Communication • Intercultural competence • Language 5 Min. 2 Discussion of input (text, picture, diagram etc.) Ability to discuss aspects affecting culture-bound behaviour and intercultural communication and to reflect on one’s own culture and experience 5 Min. 3 Discussion of critical incident or text Ability to discuss critical incidents, to give realistic explanations and pragmatic suggestions 15(+10) Min Test of Intercultural Competence in English Oral test: 10 Min. Preparation time Time What is being tested? How is it tested? Rating criteria? 5 Min. 1. Ability to discuss personal experience in intercultural encounters neutrally and adequately and to maintain interaction Dialogue re. personal background and international/intercultural experience 5 Min. 2. Ability to discuss aspects affecting culture-bound behaviour and intercultural communication and to reflect on one’s own culture and experience Discussion of input (text, picture, diagram etc.) •Communication •Intercultural Competence •Language 5 Min. 3. Ability to discuss critical incidents and to give realistic explanations and pragmatic suggestions. Discussion of critical incident or text 15(+10) Min
  • 22. 22 Rating criteria oral performance: Criteria Points 1. Communication Contributing to interaction 6/4/2/0 Involving other interlocutors 6/4/2/0 Use of polite discourse conventions 6/4/2/0 2. Intercultural competence Expression of non-judgemental attitude* 8/4/0 Evidence of knowledge of intercultural theory 8/4/0 3. Language Linguistic appropriateness 6/4/0 TOTAL < 40 * 0 points = FAIL
  • 23. 23 Test of Intercultural Competence in English Written parts: Time Part No of items 10 Min. 1 Critical Incidents 10 10 Min. 2 Listening Comprehension 10 10 Min 3 Structured Responses 10 10 Min 4 Proof Reading 10 10 Min 5 Country Specifics 30 10 Min 6 Writing 1 60 Min 1. A foreign partner asks you how much you earn. You don’t want to answer the question so you say a) “Enough to live on. What about you?” b) “Enough for me and my family” and try and talk about another topic. c) “It’s none of your business!” because he should know it’s a personal question. LEVEL 1 Part 1 Critical Incidents
  • 24. 24 LEVEL 2 Part 2 Listening Comprehension TRUE FALSE NOT MENTIONED In the following you will hear parts of interviews. 16. Ardak grew up in Kazakhstan and has worked internationally for many years. In this interview she talks about her experience as a project leader in Ethiopia. Listen to what she says and mark whether the following statement is true, false or not mentioned. Ardak could not understand the people in Ethiopia. LEVEL 1 Part 5 Country Specifics a b c You may choose any 30 questions. If you do not want to answer a question, click on the button NEXT. The number of questions, which you have answered correctly, is displayed at the bottom right. Read the questions below. Mark one of the letters. 1. Belgium’s official languages are a) Walloon and Flemish. b) French, Dutch and Luxembourgish. c) French, Flemish and German. 2. Belgium’s population is approximately a) 35 million. b) 25 million. c) 10 million. 3. In business contexts conservative suits with shirts and ties a) are worn only on formal occasions. b) are a must. c) are less appreciated than casual clothes. a b c a b c
  • 25. 25 LEVEL 1 Part 6 Written Production You receive the following email from a business associate you have met once or twice. Dear … This is just to let you know that I will be in your area next week and wonder if I can take you out for lunch. It would be nice to see you again. Let me know. With best wishes Carol Reply to the email. You have no time next week so refuse the invitation. Do not write more than 60 words. Writing: Rating criteria: Criteria Points The email is appropriate in all respects, i.e. it would not cause any offence, irritation, confusion or misunderstanding. and The language is appropriate for the level concerned (B1 or B2). and There are no or very few mistakes and none which affect understanding. 10 The email would not cause any offence, irritation or misunderstanding, but one main part of the message is missing or inappropriate. or The language is below the level concerned (B1 or B2). or There are several language mistakes, none of which affect understanding of the main message. 6 The email may cause offence, irritation, confusion or misunderstanding as parts are missing and/or inappropriate. 4 The message is expressed in such a way as to cause offence, irritation or confusion. or There are so many mistakes that not even the main message can be understood. or Nothing has been written. 0
  • 26. 26
  • 27. 27 Interculture Journal 12/2010 http://www.interculture-journal.com/ “International English and the Training of Intercultural Communicative Competence” Judith Mader, Rudi Camerer Professional Business English Trainers: Intercultural Competence in Business English Rudi Camerer, Judith Mader Cornelsen 2012 “Testing intercultural competence in (International) English: Some basic questions and suggested answers” Rudi Camerer Language Learning in Higher Education 2014 – 4(1). pp. 207-236.
  • 28. 28 Fri 17 / Sa 18 / Sun 19 July 2015 BERGAMO Fri 25 / Sat 26 / Sun 27 September 2015 FRANKFURT / MAIN Sat 4 / Sun 5 July 2015 MÜNCHEN Sat 31 Oct / Sun 1 Nov 2015 FRANKFURT / MAIN elc – European Language Competence Bettinastrasse 30 D – 60325 Frankfurt am Main Bahnhofstrasse 28 D – 66111 Saarbrücken Tel. + 49 (0)69 – 53 05 59 67 Fax.+ 49 (0)69 – 53 05 65 27 www.elc-consult.com R.Camerer@elc-consult.com THANK YOU!