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Terrasoft presentation @ IDCEE2014
Terrasoft is a CRM software company with 500 experts that has 20% market share of the CIS CRM market. It has been on the market for 12 years, has 6,000 customers located across various cities, and 400 partners worldwide. The company's CRM software, bpm'online, was found to deliver a 1281% ROI within 3 months of deployment by one customer. It offers comprehensive CRM capabilities including marketing, sales, customer service functions, and business process management tools.
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Terrasoft presentation @ IDCEE2014
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- 2. Terrasoft 500 experts 20%of CIS CRM market 12years on the market 6 000 customers
- 3. Boston Samara London 400partners around the world Riga Terrasoftgeography Moscow Kiev
- 4. Awards and recognition Bpm’onlineis positioned as a Facilitatorin Nucleus Research CRM Value Matrix
- 6. 1281%ROI within 3months after bpm’onlineCRM deployment
- 7. Schneider Electric resellersin 28countries leveragebpm'online
- 8. Over3,500users take advantageof bpm’onlineapplication in their daily work
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- 10. Campaigns Lead management Opportunity management Orders & invoices Customer service CRM
- 11. Campaigns Lead management Opportunity management Orders & invoices Customer service CRM
- 12. Campaigns Lead management Opportunity management Orders & invoices Customer service CRM
- 13. Campaigns Lead management Opportunity management Orders & invoices Customer service CRM
- 14. Lead generation Leadqualification Lead distribution Lead to opportunity conversion Prospecting Needs analysis Value Proposition Id. Decision Makers Perception Analysis Proposal Negotiation Contractation Order entry Order confirmation Order fulfillment Lead Opportunity Order Service
- 15. Lead generation Leadqualification Lead distribution Lead to opportunity conversion Prospecting Needs analysis Value Proposition Id. Decision Makers Perception Analysis Proposal Negotiation Contractation Order entry Order confirmation Order fulfillment Lead Opportunity Order Service
- 16. Lead generation Leadqualification Lead distribution Lead to opportunity conversion Prospecting Needs analysis Value Proposition Id. Decision Makers Perception Analysis Proposal Negotiation Contractation Order entry Order confirmation Order fulfillment Lead Opportunity Order Service
- 17. Lead generation Leadqualification Lead distribution Lead to opportunity conversion Prospecting Needs analysis Value Proposition Id. Decision Makers Perception Analysis Proposal Negotiation Contractation Order entry Order confirmation Order fulfillment Lead Opportunity Order Service
- 18. 360°customer view Segmentation Lead management Lead scoring Campaign management Omni-channelcommunications E-mail SMS Events Web-to-leadform Socialmedia Loyalty /reward program management Mobile capabilities for loyalty management bpm’onlinemarketing
- 19. Opportunitymanagement Orders andinvoices Products and services Collaboration tools Quote management Contract management Document flow automation Project management Mobile capabilities for SFA 360°customer view Segmentation Lead management Lead scoring Campaign management Omni-channelcommunications E-mail SMS Events Web-to-leadform Socialmedia Loyalty /reward program management Mobile capabilities for loyalty management bpm’onlinemarketing bpm’onlinesales
- 20. Opportunitymanagement Orders andinvoices Products and services Collaboration tools Quote management Contract management Document flow automation Project management Mobile capabilities for SFA 360°customer view Segmentation Lead management Lead scoring Campaign management Omni-channelcommunications E-mail SMS Events Web-to-leadform Socialmedia Loyalty /reward program management Mobile capabilities for loyalty management Case management Service level management Service catalogue management Knowledge management Feedback management Omni-channel communications Customer Portal bpm’onlinemarketing bpm’onlinesales bpm’onlinecustomer service
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- 22. BPM+CRM bpm’onlinekey advantage Out of the box reference processesfor sales, marketing and service.
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- 30. Engaging interface thatusers love!
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- 32. Why bpm’online? BPM+ Out of the box reference processes All-in-one platform for sales, marketing and service Engaging interface that users love!
- 33. Kiev 115a Krasnozvezdniyav. +38 (044) 363-31-33 info@terrasoft.ua www.terrasoft.ua Terrasoft