SlideShare a Scribd company logo
Ten Things They Don't Tell You In Business School
Brett Nelson, Contributor

Listen up, budding Masters Of The Universe, and all those who dream of walking their path to wealth,
power and spacious summer homes.
At many business schools, boot-camp week–where the unwashed get a taste of debits, credits and such–
starts in less than a month. After that, and just beneath the throb of your hangover (a B-school
accessory), you will detect another inexorable rhythm–a faint ticking to be precise. This is the tell-tale
heart to your two-year, $100,000 investment. The relentless reminder that you better get to learnin’ (or
at least networking), lest you end up working for, and maybe getting laid off by, one of your classmates
one day.
Now for the good–or totally vexing–news, depending how you take it: After all the spreadsheets and
cost-of-capital calculations, after all the case studies and Power Point presentations, after all the tuition
money is gone and it’s just you and your pedigree, contacts and gumption, guess what?
You get to start over again–in the real world.
As anyone who employs people and writes checks will confirm, turning $1 into a $1.10 is a real bitch.
Turning that $1.10 into $1.25, even tougher. I had to laugh the other day when a former colleague, now
a partner at a boutique digital-marketing firm, sent me the following text out of the blue: “Generating
positive cash flow is one of the hardest f—ing things in the world.” And then some, Matt.
For all the wonderful instruction at places like Harvard, Wharton and my alma mater, the Stern School
of Business at NYU, b-schoolers should remember that making money involves so much more than
columns in a spreadsheet and the ever-shifting assumptions behind them.
With that in mind, here’s a supplemental, 10-step curriculum:
1. If It Ain’t Broke, Still Fix It
One of the hardest decisions business owners have to make is turning their backs on cash when it’s
flowing. But that’s exactly what you must have the courage to do sometimes to protect your franchise.
Think about all those aggressive mortgage underwriters who scooped up fees by the shovelful during the
housing bubble, when they should have been tightening their lending criteria. Or USA Inc., which ran
deficits for years–because, well, our creditors didn’t seem to mind–and now faces a staggering $60
trillion fiscal hole (including the present value of all future obligations to its entitlement programs).
2. If You Don’t End Up Working At Goldman Sachs, Forget What You Learned About Finance
This one comes courtesy of one of my classmates, now finance chief for the unit of a large
manufacturing firm, who would rather remain anonymous:
“In a 12-year finance career with large respected companies (General Electric, Honeywell, BASF), I can
count on two hands the number of IRR (internal rate of return), DCF (discounted cash flow) and NPV
(net present value) analyses I have completed, and I am pretty sure that I analyzed exponentially more
balance sheets in a classroom than I ever have in a boardroom. It is obviously important to be fluent in
the language of finance, but as for the finance majors I hire (graduate and undergrad alike), I spend the
first year or two retraining them.

“A career in corporate finance is nothing like what is taught in school,” he adds. “The job is largely to
be the conscience of the business–expecting and demanding explanation for decisions and acting as an
internal chief operating officer well versed in most topics (products, customers, manufacturing process,
supply chain, etc). I am sure a career at Goldman or a hedge fund is different, but my guess is that life at
most large companies lines up pretty close to my experience.”
3. Take Your Financial Models With An Indiana-Jones-Sized Boulder Of Salt
Another biz-school mate, now a health care consultant, chimed in with this stern admonition:
“Too often people in business rely upon a model demonstrating projections out 15 – 30 years.” I was
astounded: Fifteen to thirty, I confirmed? In school we worked in more modest 3-to-5-year increments,
with an understanding that anything beyond that was magical thinking. “Believe it or not,” he went on,
“I have seen some done out that far for deals [acquisitions] and often for public-private partnerships.”
Find me an industry (save for perhaps utilities) where the assumptions you make today apply for three
years, let alone 30. No, really, find me one.

4. Overpromise And Try To Deliver
Under-promising and over-delivering may work on conference calls with Wall Street analysts who need
earnings projections for their valuation models. (GE made an art out of that game for years under Jack
Welch.) But that strategy won’t always cut it when chasing new business to meet growth targets (or just
payroll). Sometimes you will have to bite off more than your models–and your gut–say you can chew
just to win the business. It’s an uncomfortable sensation at best, and a reputation-damaging maneuver at
worst if you don’t come through. Get ready–and no tears.
5. If You Don’t Know Who The Sucker Is, It’s You
Yet another B-school colleague of mine, who probably plays too much poker, recalled this adage, a
favorite around the halls of Forbes . “People are happy to take your money by pulling you off your
home court,” he says. “Don’t let them. Deploy capital in ways that you understand not only
intellectually, but also viscerally. Stick to home games–that’s where your instincts will flourish.”

6. If No One “Owns” A Project, It Won’t Get Done
Most people don’t put in long hours for their health, or to make shareholders wealthy, or because their
families drive them nuts and they’d rather grind it out in the office. (Okay, sometimes that last part is
true.) They do it because their job demands it, and with any luck they take a lot of pride in doing it well.
Which is why all projects need champions. Not the kind who beats his chest and spews happy mission
statements. The kind who’s backside is on the line if things don’t pan out. More importantly, the kind
who has the authority and resources to make decisions that other people have to follow, else their
backsides are on the line.
It’s not that people are lazy or incompetent (they may well be, but that’s a hiring issue). It’s that, over
time, you get what you incentivize–or don’t.

7. Be Clear
They actually do tell you this one in b-school, but not in so many words and not vehemently enough.
The clearer you are, the more thoroughly you probably understand what you’re talking about, and the
more capable and trustworthy you will seem to customers, colleagues and employees.

Being clear has immense ramifications–on productivity, customer satisfaction and employee morale. If
your Power Point deck contains the word “ideate,” cut, and do not paste. In fact, eliminate all jargon
from everything you do. (If you think the word “utilize” is a smarter version of “use,” please, please
read The Most Annoying Business Jargon.) This applies to electronic exchanges as well. The simplest,
most straight forward emails can, and will, get twisted beyond meaningful comprehension. If the
message is mission-critical, communicate face-to-face, or by phone, as best you can.
8. Business Involves People
People are a pain. They whine, mess up and have all sorts of problems. That’s why every now and again
you should ask how they’re doing–and actually listen to the answer. It doesn’t cost a cent and helps lift
spirits and build trust. (For more on bucking up the troops, check out 10 Ways To Boost Morale On A
Budget.)

9. Read Forbes
Consider the source, but here are just two justifications for following this advice: Amid Turbulence,
The Flight Plan That Sets Forbes Apart and What Makes A Good Business Story?

10. Entrepreneurship Better Be A Labor Of Love (At Least At First)
Some final words of warning–and encouragement–from a fourth classmate, who runs his own small
clothing company: “Unless you have a partner, family member or some other person who has to give
you capital, your [entrepreneurial] experience may amount to a salmon swimming upstream in a 2-inch
deep river.” Inviting.
That said, he adds: “Three years after graduation, I have to say my life is beautifully enhanced by my
MBA. Kind of like when you need it, ideas descend in a timely, light and resonant fashion to help me
cut to the chase.”
I’ll second that.

More Related Content

What's hot

Who -Solve your #1 problem
Who -Solve your #1 problemWho -Solve your #1 problem
Who -Solve your #1 problem
GMR Group
 
Entreprenership pros and cons
Entreprenership pros and consEntreprenership pros and cons
Entreprenership pros and cons
ramakrg
 
Disrupt yourself
Disrupt yourselfDisrupt yourself
Disrupt yourself
GMR Group
 
Careers for Boomers
Careers for BoomersCareers for Boomers
Careers for Boomers
AlZink55
 
Module 3 business planning with benefit of hindsight
Module 3 business planning with benefit of hindsightModule 3 business planning with benefit of hindsight
Module 3 business planning with benefit of hindsight
restartplatform
 
Create Your Own Bakery (Free Lesson Plan)
Create Your Own Bakery (Free Lesson Plan)Create Your Own Bakery (Free Lesson Plan)
Create Your Own Bakery (Free Lesson Plan)
Purland Training
 
Startup best practices
Startup best practicesStartup best practices
Startup best practices
Jie Bao
 
Fatal Business Errors Made By CEOs
Fatal Business Errors Made By CEOsFatal Business Errors Made By CEOs
Fatal Business Errors Made By CEOs
JGoldhill
 
Mastering the Recession
Mastering the RecessionMastering the Recession
Mastering the Recession
Robert Sprague
 
The Dilemmas of Family Wealth
The Dilemmas of Family WealthThe Dilemmas of Family Wealth
The Dilemmas of Family Wealth
GMR Group
 
Module 4 what does success look like for you
Module 4 what does success look like for youModule 4 what does success look like for you
Module 4 what does success look like for you
restartplatform
 
Failing Forward: Designing Intelligent Failure
Failing Forward: Designing Intelligent FailureFailing Forward: Designing Intelligent Failure
Failing Forward: Designing Intelligent Failure
Marvin Dejean
 
The Consultant's Handbook Sample Chapter
The Consultant's Handbook Sample ChapterThe Consultant's Handbook Sample Chapter
The Consultant's Handbook Sample Chapter
Wiley_Business_Books
 
Starting Up - What they did not teach you at B-School
Starting Up - What they did not teach you at B-SchoolStarting Up - What they did not teach you at B-School
Starting Up - What they did not teach you at B-School
Barcamp Kerala
 
21 reasons to start a business today
21 reasons to start a business today21 reasons to start a business today
21 reasons to start a business today
JawaidHameed2
 
Bright Spots for Growth
Bright Spots for GrowthBright Spots for Growth
Bright Spots for Growth
Bryan Cassady
 
Choosing The Best Companies To Work Or Is A Very Personal Choice
Choosing The Best Companies To Work Or Is A Very Personal ChoiceChoosing The Best Companies To Work Or Is A Very Personal Choice
Choosing The Best Companies To Work Or Is A Very Personal Choice
william3377
 
Accelerate Your Business Healthcare: RCM Focused
Accelerate Your Business Healthcare: RCM FocusedAccelerate Your Business Healthcare: RCM Focused
Accelerate Your Business Healthcare: RCM Focused
Ciara Lewin
 

What's hot (18)

Who -Solve your #1 problem
Who -Solve your #1 problemWho -Solve your #1 problem
Who -Solve your #1 problem
 
Entreprenership pros and cons
Entreprenership pros and consEntreprenership pros and cons
Entreprenership pros and cons
 
Disrupt yourself
Disrupt yourselfDisrupt yourself
Disrupt yourself
 
Careers for Boomers
Careers for BoomersCareers for Boomers
Careers for Boomers
 
Module 3 business planning with benefit of hindsight
Module 3 business planning with benefit of hindsightModule 3 business planning with benefit of hindsight
Module 3 business planning with benefit of hindsight
 
Create Your Own Bakery (Free Lesson Plan)
Create Your Own Bakery (Free Lesson Plan)Create Your Own Bakery (Free Lesson Plan)
Create Your Own Bakery (Free Lesson Plan)
 
Startup best practices
Startup best practicesStartup best practices
Startup best practices
 
Fatal Business Errors Made By CEOs
Fatal Business Errors Made By CEOsFatal Business Errors Made By CEOs
Fatal Business Errors Made By CEOs
 
Mastering the Recession
Mastering the RecessionMastering the Recession
Mastering the Recession
 
The Dilemmas of Family Wealth
The Dilemmas of Family WealthThe Dilemmas of Family Wealth
The Dilemmas of Family Wealth
 
Module 4 what does success look like for you
Module 4 what does success look like for youModule 4 what does success look like for you
Module 4 what does success look like for you
 
Failing Forward: Designing Intelligent Failure
Failing Forward: Designing Intelligent FailureFailing Forward: Designing Intelligent Failure
Failing Forward: Designing Intelligent Failure
 
The Consultant's Handbook Sample Chapter
The Consultant's Handbook Sample ChapterThe Consultant's Handbook Sample Chapter
The Consultant's Handbook Sample Chapter
 
Starting Up - What they did not teach you at B-School
Starting Up - What they did not teach you at B-SchoolStarting Up - What they did not teach you at B-School
Starting Up - What they did not teach you at B-School
 
21 reasons to start a business today
21 reasons to start a business today21 reasons to start a business today
21 reasons to start a business today
 
Bright Spots for Growth
Bright Spots for GrowthBright Spots for Growth
Bright Spots for Growth
 
Choosing The Best Companies To Work Or Is A Very Personal Choice
Choosing The Best Companies To Work Or Is A Very Personal ChoiceChoosing The Best Companies To Work Or Is A Very Personal Choice
Choosing The Best Companies To Work Or Is A Very Personal Choice
 
Accelerate Your Business Healthcare: RCM Focused
Accelerate Your Business Healthcare: RCM FocusedAccelerate Your Business Healthcare: RCM Focused
Accelerate Your Business Healthcare: RCM Focused
 

Viewers also liked

VertexPlus Softwares Pvt. Ltd. - Presentation
VertexPlus Softwares Pvt. Ltd. - PresentationVertexPlus Softwares Pvt. Ltd. - Presentation
VertexPlus Softwares Pvt. Ltd. - Presentation
VertexPlus Softwares Pvt.Ltd.
 
Power point presentation(1)
Power point presentation(1)Power point presentation(1)
Power point presentation(1)
rowbarge
 
Pro pravila dorozhnogo_dvizheniya
Pro pravila dorozhnogo_dvizheniyaPro pravila dorozhnogo_dvizheniya
Pro pravila dorozhnogo_dvizheniyaTatyanaKulikova
 
Community Services Inexpensive, but Invaluable
Community Services Inexpensive, but InvaluableCommunity Services Inexpensive, but Invaluable
Community Services Inexpensive, but Invaluable
m nagaRAJU
 
Time management
Time managementTime management
Time management
m nagaRAJU
 
Lions Region Chairpersons
Lions Region ChairpersonsLions Region Chairpersons
Lions Region Chairpersons
m nagaRAJU
 
How to Manage a Hectic Workload
How to Manage a Hectic Workload How to Manage a Hectic Workload
How to Manage a Hectic Workload
PROTRADE United
 
Time management
Time managementTime management
Time management
KHALED ALANZI
 
Delegation.ppt
Delegation.pptDelegation.ppt
Delegation.ppt
EVEN15
 
Planning and monitoring work section 1
Planning and monitoring work section 1Planning and monitoring work section 1
Planning and monitoring work section 1
Khaled Alanzi - 6 Sigma Green Belt
 
Final delegation
Final delegationFinal delegation
Final delegation
Deepa Dinesh
 
Time management iti students
Time management iti studentsTime management iti students
Time management iti students
mosha89
 
The art of delegation version 1a
The art of delegation version 1aThe art of delegation version 1a
The art of delegation version 1a
grandmab
 
WORKLOAD MANAGEMENT-1
WORKLOAD MANAGEMENT-1WORKLOAD MANAGEMENT-1
WORKLOAD MANAGEMENT-1
JULIUS OLADAPO
 
The 4 D's approach
The 4 D's approachThe 4 D's approach
The 4 D's approach
Sunil Rao
 
LO2 - Lesson 7 - Work Plans
LO2 - Lesson 7 - Work PlansLO2 - Lesson 7 - Work Plans
Delegation
DelegationDelegation
Delegation
Learner's Nook
 
4D Life Cycle
4D Life Cycle4D Life Cycle
4D Life Cycle
akashbarath
 
What they-don-t-teach-you-at-harvard-business-school
What they-don-t-teach-you-at-harvard-business-schoolWhat they-don-t-teach-you-at-harvard-business-school
What they-don-t-teach-you-at-harvard-business-school
vinodtiwari003
 

Viewers also liked (20)

VertexPlus Softwares Pvt. Ltd. - Presentation
VertexPlus Softwares Pvt. Ltd. - PresentationVertexPlus Softwares Pvt. Ltd. - Presentation
VertexPlus Softwares Pvt. Ltd. - Presentation
 
Power point presentation(1)
Power point presentation(1)Power point presentation(1)
Power point presentation(1)
 
Pro pravila dorozhnogo_dvizheniya
Pro pravila dorozhnogo_dvizheniyaPro pravila dorozhnogo_dvizheniya
Pro pravila dorozhnogo_dvizheniya
 
Af
AfAf
Af
 
Community Services Inexpensive, but Invaluable
Community Services Inexpensive, but InvaluableCommunity Services Inexpensive, but Invaluable
Community Services Inexpensive, but Invaluable
 
Time management
Time managementTime management
Time management
 
Lions Region Chairpersons
Lions Region ChairpersonsLions Region Chairpersons
Lions Region Chairpersons
 
How to Manage a Hectic Workload
How to Manage a Hectic Workload How to Manage a Hectic Workload
How to Manage a Hectic Workload
 
Time management
Time managementTime management
Time management
 
Delegation.ppt
Delegation.pptDelegation.ppt
Delegation.ppt
 
Planning and monitoring work section 1
Planning and monitoring work section 1Planning and monitoring work section 1
Planning and monitoring work section 1
 
Final delegation
Final delegationFinal delegation
Final delegation
 
Time management iti students
Time management iti studentsTime management iti students
Time management iti students
 
The art of delegation version 1a
The art of delegation version 1aThe art of delegation version 1a
The art of delegation version 1a
 
WORKLOAD MANAGEMENT-1
WORKLOAD MANAGEMENT-1WORKLOAD MANAGEMENT-1
WORKLOAD MANAGEMENT-1
 
The 4 D's approach
The 4 D's approachThe 4 D's approach
The 4 D's approach
 
LO2 - Lesson 7 - Work Plans
LO2 - Lesson 7 - Work PlansLO2 - Lesson 7 - Work Plans
LO2 - Lesson 7 - Work Plans
 
Delegation
DelegationDelegation
Delegation
 
4D Life Cycle
4D Life Cycle4D Life Cycle
4D Life Cycle
 
What they-don-t-teach-you-at-harvard-business-school
What they-don-t-teach-you-at-harvard-business-schoolWhat they-don-t-teach-you-at-harvard-business-school
What they-don-t-teach-you-at-harvard-business-school
 

Similar to Ten things they don teach you at business school

Entrepreneurship
EntrepreneurshipEntrepreneurship
Entrepreneurship
prateek Agrawal
 
How To Fail: 25 Secrets Learned through Failure
How To Fail: 25 Secrets Learned through FailureHow To Fail: 25 Secrets Learned through Failure
How To Fail: 25 Secrets Learned through Failure
Taylor Davidson
 
Fundraising-faq
Fundraising-faqFundraising-faq
Fundraising-faq
Takayuki Yamazaki
 
Surviving Unemployment
Surviving UnemploymentSurviving Unemployment
Surviving Unemployment
Krista Mitchell
 
Are You Ready to Own Your Own E-Commerce Business ?
Are You Ready to Own Your Own  E-Commerce Business ?Are You Ready to Own Your Own  E-Commerce Business ?
Are You Ready to Own Your Own E-Commerce Business ?
riddington1939
 
Art of The Lean Startup
Art of The Lean StartupArt of The Lean Startup
Art of The Lean Startup
Om Malik
 
RSS LIVECAREER NEWS HOME Career .docx
RSS LIVECAREER NEWS HOME Career .docxRSS LIVECAREER NEWS HOME Career .docx
RSS LIVECAREER NEWS HOME Career .docx
SUBHI7
 
Principles of Breakthrough: A Practical Guide for Leaders
Principles of Breakthrough: A Practical Guide for LeadersPrinciples of Breakthrough: A Practical Guide for Leaders
Principles of Breakthrough: A Practical Guide for Leaders
Dhawal Tank
 
Recession reformation
Recession reformationRecession reformation
Recession reformation
Confidential
 
Corporates – the key to the promised land
Corporates – the key to the promised landCorporates – the key to the promised land
Corporates – the key to the promised land
Neagoe Radu
 
Senior Meeting "Job or No Job"
Senior Meeting "Job or No Job"Senior Meeting "Job or No Job"
Senior Meeting "Job or No Job"
Michigan Technological University
 
Negotiating the offer
Negotiating the offerNegotiating the offer
Negotiating the offer
Amerasia Consulting Group
 
5 tips for negotiating your offer of admission
5 tips for negotiating your offer of admission5 tips for negotiating your offer of admission
5 tips for negotiating your offer of admission
Amerasia Consulting Group
 
Commonly asked ques
Commonly asked quesCommonly asked ques
Commonly asked ques
MirusSolutions
 
Associate Interview Prep
Associate Interview PrepAssociate Interview Prep
Associate Interview Prep
wilcoxandhackett
 
10 ideas to get you out of crisis
10 ideas to get you out of crisis10 ideas to get you out of crisis
10 ideas to get you out of crisis
Eugen Boico
 
The Corporate Refugee Startup Guide Insights - USASBE Presentation
The Corporate Refugee Startup Guide Insights - USASBE PresentationThe Corporate Refugee Startup Guide Insights - USASBE Presentation
The Corporate Refugee Startup Guide Insights - USASBE Presentation
Dave Gee
 
20 Things 20-Year-Olds Don’t Get
20 Things 20-Year-Olds Don’t Get20 Things 20-Year-Olds Don’t Get
20 Things 20-Year-Olds Don’t Get
Intuit Inc.
 
The New Era of the Corporate Culture and the Consultancy
The New Era of the Corporate Culture and the ConsultancyThe New Era of the Corporate Culture and the Consultancy
The New Era of the Corporate Culture and the Consultancy
ea Business Consulting
 
The best answers to tough interview questions
The best answers to tough interview questionsThe best answers to tough interview questions
The best answers to tough interview questions
EDIN BROW, DCE, AMET
 

Similar to Ten things they don teach you at business school (20)

Entrepreneurship
EntrepreneurshipEntrepreneurship
Entrepreneurship
 
How To Fail: 25 Secrets Learned through Failure
How To Fail: 25 Secrets Learned through FailureHow To Fail: 25 Secrets Learned through Failure
How To Fail: 25 Secrets Learned through Failure
 
Fundraising-faq
Fundraising-faqFundraising-faq
Fundraising-faq
 
Surviving Unemployment
Surviving UnemploymentSurviving Unemployment
Surviving Unemployment
 
Are You Ready to Own Your Own E-Commerce Business ?
Are You Ready to Own Your Own  E-Commerce Business ?Are You Ready to Own Your Own  E-Commerce Business ?
Are You Ready to Own Your Own E-Commerce Business ?
 
Art of The Lean Startup
Art of The Lean StartupArt of The Lean Startup
Art of The Lean Startup
 
RSS LIVECAREER NEWS HOME Career .docx
RSS LIVECAREER NEWS HOME Career .docxRSS LIVECAREER NEWS HOME Career .docx
RSS LIVECAREER NEWS HOME Career .docx
 
Principles of Breakthrough: A Practical Guide for Leaders
Principles of Breakthrough: A Practical Guide for LeadersPrinciples of Breakthrough: A Practical Guide for Leaders
Principles of Breakthrough: A Practical Guide for Leaders
 
Recession reformation
Recession reformationRecession reformation
Recession reformation
 
Corporates – the key to the promised land
Corporates – the key to the promised landCorporates – the key to the promised land
Corporates – the key to the promised land
 
Senior Meeting "Job or No Job"
Senior Meeting "Job or No Job"Senior Meeting "Job or No Job"
Senior Meeting "Job or No Job"
 
Negotiating the offer
Negotiating the offerNegotiating the offer
Negotiating the offer
 
5 tips for negotiating your offer of admission
5 tips for negotiating your offer of admission5 tips for negotiating your offer of admission
5 tips for negotiating your offer of admission
 
Commonly asked ques
Commonly asked quesCommonly asked ques
Commonly asked ques
 
Associate Interview Prep
Associate Interview PrepAssociate Interview Prep
Associate Interview Prep
 
10 ideas to get you out of crisis
10 ideas to get you out of crisis10 ideas to get you out of crisis
10 ideas to get you out of crisis
 
The Corporate Refugee Startup Guide Insights - USASBE Presentation
The Corporate Refugee Startup Guide Insights - USASBE PresentationThe Corporate Refugee Startup Guide Insights - USASBE Presentation
The Corporate Refugee Startup Guide Insights - USASBE Presentation
 
20 Things 20-Year-Olds Don’t Get
20 Things 20-Year-Olds Don’t Get20 Things 20-Year-Olds Don’t Get
20 Things 20-Year-Olds Don’t Get
 
The New Era of the Corporate Culture and the Consultancy
The New Era of the Corporate Culture and the ConsultancyThe New Era of the Corporate Culture and the Consultancy
The New Era of the Corporate Culture and the Consultancy
 
The best answers to tough interview questions
The best answers to tough interview questionsThe best answers to tough interview questions
The best answers to tough interview questions
 

More from Gonzalo Bonilla

Epidemiology Glossary Epidemiologia GLOSARIO
Epidemiology Glossary  Epidemiologia GLOSARIOEpidemiology Glossary  Epidemiologia GLOSARIO
Epidemiology Glossary Epidemiologia GLOSARIO
Gonzalo Bonilla
 
Health Economics A Introduction to econimic evaluation.pdf
Health Economics A Introduction  to econimic evaluation.pdfHealth Economics A Introduction  to econimic evaluation.pdf
Health Economics A Introduction to econimic evaluation.pdf
Gonzalo Bonilla
 
NIVEL PROFILAXIS HEMOFILIA en el mundo.pdf
NIVEL PROFILAXIS HEMOFILIA en el mundo.pdfNIVEL PROFILAXIS HEMOFILIA en el mundo.pdf
NIVEL PROFILAXIS HEMOFILIA en el mundo.pdf
Gonzalo Bonilla
 
Pensar fuera de_la_caja_web
Pensar fuera de_la_caja_webPensar fuera de_la_caja_web
Pensar fuera de_la_caja_web
Gonzalo Bonilla
 
El libro-de-las-curvas
El libro-de-las-curvasEl libro-de-las-curvas
El libro-de-las-curvas
Gonzalo Bonilla
 
Plan de ventas 2018 ccb
Plan de ventas 2018 ccbPlan de ventas 2018 ccb
Plan de ventas 2018 ccb
Gonzalo Bonilla
 
Universo nielsen actualizado 2018
Universo nielsen actualizado 2018Universo nielsen actualizado 2018
Universo nielsen actualizado 2018
Gonzalo Bonilla
 
Vincular google analitic y ads
Vincular google analitic y adsVincular google analitic y ads
Vincular google analitic y ads
Gonzalo Bonilla
 
Analisis de brechas
Analisis de brechasAnalisis de brechas
Analisis de brechas
Gonzalo Bonilla
 
Pasosbasicos alinear equipos venta
Pasosbasicos alinear equipos ventaPasosbasicos alinear equipos venta
Pasosbasicos alinear equipos venta
Gonzalo Bonilla
 
Neuromarketing tips
Neuromarketing tipsNeuromarketing tips
Neuromarketing tips
Gonzalo Bonilla
 
100 tips de comunicacion no verbal
100 tips de comunicacion no verbal100 tips de comunicacion no verbal
100 tips de comunicacion no verbal
Gonzalo Bonilla
 
C adena d e valor y competitividad
C adena d e valor y competitividadC adena d e valor y competitividad
C adena d e valor y competitividad
Gonzalo Bonilla
 
50 ejemplos de corporaciones que dejaron de innovar
50 ejemplos de corporaciones que dejaron de innovar50 ejemplos de corporaciones que dejaron de innovar
50 ejemplos de corporaciones que dejaron de innovar
Gonzalo Bonilla
 
Guia objetivos smart
Guia objetivos smartGuia objetivos smart
Guia objetivos smart
Gonzalo Bonilla
 
Los mandamientos de Gurdjieff
Los mandamientos de GurdjieffLos mandamientos de Gurdjieff
Los mandamientos de Gurdjieff
Gonzalo Bonilla
 
Preguntas cuadradas
Preguntas cuadradasPreguntas cuadradas
Preguntas cuadradas
Gonzalo Bonilla
 
Una enfermera revela las 5 cosas que todos lamentan 5 minutos antes de morir ...
Una enfermera revela las 5 cosas que todos lamentan 5 minutos antes de morir ...Una enfermera revela las 5 cosas que todos lamentan 5 minutos antes de morir ...
Una enfermera revela las 5 cosas que todos lamentan 5 minutos antes de morir ...
Gonzalo Bonilla
 
48 leyes del poder
48 leyes del poder48 leyes del poder
48 leyes del poder
Gonzalo Bonilla
 
Elogio de la_dificultad
Elogio de la_dificultadElogio de la_dificultad
Elogio de la_dificultad
Gonzalo Bonilla
 

More from Gonzalo Bonilla (20)

Epidemiology Glossary Epidemiologia GLOSARIO
Epidemiology Glossary  Epidemiologia GLOSARIOEpidemiology Glossary  Epidemiologia GLOSARIO
Epidemiology Glossary Epidemiologia GLOSARIO
 
Health Economics A Introduction to econimic evaluation.pdf
Health Economics A Introduction  to econimic evaluation.pdfHealth Economics A Introduction  to econimic evaluation.pdf
Health Economics A Introduction to econimic evaluation.pdf
 
NIVEL PROFILAXIS HEMOFILIA en el mundo.pdf
NIVEL PROFILAXIS HEMOFILIA en el mundo.pdfNIVEL PROFILAXIS HEMOFILIA en el mundo.pdf
NIVEL PROFILAXIS HEMOFILIA en el mundo.pdf
 
Pensar fuera de_la_caja_web
Pensar fuera de_la_caja_webPensar fuera de_la_caja_web
Pensar fuera de_la_caja_web
 
El libro-de-las-curvas
El libro-de-las-curvasEl libro-de-las-curvas
El libro-de-las-curvas
 
Plan de ventas 2018 ccb
Plan de ventas 2018 ccbPlan de ventas 2018 ccb
Plan de ventas 2018 ccb
 
Universo nielsen actualizado 2018
Universo nielsen actualizado 2018Universo nielsen actualizado 2018
Universo nielsen actualizado 2018
 
Vincular google analitic y ads
Vincular google analitic y adsVincular google analitic y ads
Vincular google analitic y ads
 
Analisis de brechas
Analisis de brechasAnalisis de brechas
Analisis de brechas
 
Pasosbasicos alinear equipos venta
Pasosbasicos alinear equipos ventaPasosbasicos alinear equipos venta
Pasosbasicos alinear equipos venta
 
Neuromarketing tips
Neuromarketing tipsNeuromarketing tips
Neuromarketing tips
 
100 tips de comunicacion no verbal
100 tips de comunicacion no verbal100 tips de comunicacion no verbal
100 tips de comunicacion no verbal
 
C adena d e valor y competitividad
C adena d e valor y competitividadC adena d e valor y competitividad
C adena d e valor y competitividad
 
50 ejemplos de corporaciones que dejaron de innovar
50 ejemplos de corporaciones que dejaron de innovar50 ejemplos de corporaciones que dejaron de innovar
50 ejemplos de corporaciones que dejaron de innovar
 
Guia objetivos smart
Guia objetivos smartGuia objetivos smart
Guia objetivos smart
 
Los mandamientos de Gurdjieff
Los mandamientos de GurdjieffLos mandamientos de Gurdjieff
Los mandamientos de Gurdjieff
 
Preguntas cuadradas
Preguntas cuadradasPreguntas cuadradas
Preguntas cuadradas
 
Una enfermera revela las 5 cosas que todos lamentan 5 minutos antes de morir ...
Una enfermera revela las 5 cosas que todos lamentan 5 minutos antes de morir ...Una enfermera revela las 5 cosas que todos lamentan 5 minutos antes de morir ...
Una enfermera revela las 5 cosas que todos lamentan 5 minutos antes de morir ...
 
48 leyes del poder
48 leyes del poder48 leyes del poder
48 leyes del poder
 
Elogio de la_dificultad
Elogio de la_dificultadElogio de la_dificultad
Elogio de la_dificultad
 

Recently uploaded

Innovative Uses of Revit in Urban Planning and Design
Innovative Uses of Revit in Urban Planning and DesignInnovative Uses of Revit in Urban Planning and Design
Innovative Uses of Revit in Urban Planning and Design
Chandresh Chudasama
 
Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...
Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...
Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
TIMES BPO: Business Plan For Startup Industry
TIMES BPO: Business Plan For Startup IndustryTIMES BPO: Business Plan For Startup Industry
TIMES BPO: Business Plan For Startup Industry
timesbpobusiness
 
Garments ERP Software in Bangladesh _ Pridesys IT Ltd.pdf
Garments ERP Software in Bangladesh _ Pridesys IT Ltd.pdfGarments ERP Software in Bangladesh _ Pridesys IT Ltd.pdf
Garments ERP Software in Bangladesh _ Pridesys IT Ltd.pdf
Pridesys IT Ltd.
 
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
taqyea
 
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
taqyea
 
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
BBPMedia1
 
Digital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital ExcellenceDigital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital Excellence
Operational Excellence Consulting
 
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
APCO
 
Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024
Adnet Communications
 
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian MatkaDpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel ChartSatta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
Negotiation & Presentation Skills regarding steps in business communication, ...
Negotiation & Presentation Skills regarding steps in business communication, ...Negotiation & Presentation Skills regarding steps in business communication, ...
Negotiation & Presentation Skills regarding steps in business communication, ...
UdayaShankarS1
 
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
Herman Kienhuis
 
Cover Story - China's Investment Leader - Dr. Alyce SU
Cover Story - China's Investment Leader - Dr. Alyce SUCover Story - China's Investment Leader - Dr. Alyce SU
Cover Story - China's Investment Leader - Dr. Alyce SU
msthrill
 
2022 Vintage Roman Numerals Men Rings
2022 Vintage Roman  Numerals  Men  Rings2022 Vintage Roman  Numerals  Men  Rings
2022 Vintage Roman Numerals Men Rings
aragme
 
Call8328958814 satta matka Kalyan result satta guessing
Call8328958814 satta matka Kalyan result satta guessingCall8328958814 satta matka Kalyan result satta guessing
Call8328958814 satta matka Kalyan result satta guessing
➑➌➋➑➒➎➑➑➊➍
 
Best practices for project execution and delivery
Best practices for project execution and deliveryBest practices for project execution and delivery
Best practices for project execution and delivery
CLIVE MINCHIN
 
Business storytelling: key ingredients to a story
Business storytelling: key ingredients to a storyBusiness storytelling: key ingredients to a story
Business storytelling: key ingredients to a story
Alexandra Fulford
 
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Kalyan Satta Matka Guessing Matka Result Main Bazar chart
 

Recently uploaded (20)

Innovative Uses of Revit in Urban Planning and Design
Innovative Uses of Revit in Urban Planning and DesignInnovative Uses of Revit in Urban Planning and Design
Innovative Uses of Revit in Urban Planning and Design
 
Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...
Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...
Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...
 
TIMES BPO: Business Plan For Startup Industry
TIMES BPO: Business Plan For Startup IndustryTIMES BPO: Business Plan For Startup Industry
TIMES BPO: Business Plan For Startup Industry
 
Garments ERP Software in Bangladesh _ Pridesys IT Ltd.pdf
Garments ERP Software in Bangladesh _ Pridesys IT Ltd.pdfGarments ERP Software in Bangladesh _ Pridesys IT Ltd.pdf
Garments ERP Software in Bangladesh _ Pridesys IT Ltd.pdf
 
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
 
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
 
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
 
Digital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital ExcellenceDigital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital Excellence
 
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
 
Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024
 
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian MatkaDpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
 
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel ChartSatta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
 
Negotiation & Presentation Skills regarding steps in business communication, ...
Negotiation & Presentation Skills regarding steps in business communication, ...Negotiation & Presentation Skills regarding steps in business communication, ...
Negotiation & Presentation Skills regarding steps in business communication, ...
 
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
 
Cover Story - China's Investment Leader - Dr. Alyce SU
Cover Story - China's Investment Leader - Dr. Alyce SUCover Story - China's Investment Leader - Dr. Alyce SU
Cover Story - China's Investment Leader - Dr. Alyce SU
 
2022 Vintage Roman Numerals Men Rings
2022 Vintage Roman  Numerals  Men  Rings2022 Vintage Roman  Numerals  Men  Rings
2022 Vintage Roman Numerals Men Rings
 
Call8328958814 satta matka Kalyan result satta guessing
Call8328958814 satta matka Kalyan result satta guessingCall8328958814 satta matka Kalyan result satta guessing
Call8328958814 satta matka Kalyan result satta guessing
 
Best practices for project execution and delivery
Best practices for project execution and deliveryBest practices for project execution and delivery
Best practices for project execution and delivery
 
Business storytelling: key ingredients to a story
Business storytelling: key ingredients to a storyBusiness storytelling: key ingredients to a story
Business storytelling: key ingredients to a story
 
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
 

Ten things they don teach you at business school

  • 1. Ten Things They Don't Tell You In Business School Brett Nelson, Contributor Listen up, budding Masters Of The Universe, and all those who dream of walking their path to wealth, power and spacious summer homes. At many business schools, boot-camp week–where the unwashed get a taste of debits, credits and such– starts in less than a month. After that, and just beneath the throb of your hangover (a B-school accessory), you will detect another inexorable rhythm–a faint ticking to be precise. This is the tell-tale heart to your two-year, $100,000 investment. The relentless reminder that you better get to learnin’ (or at least networking), lest you end up working for, and maybe getting laid off by, one of your classmates one day. Now for the good–or totally vexing–news, depending how you take it: After all the spreadsheets and cost-of-capital calculations, after all the case studies and Power Point presentations, after all the tuition money is gone and it’s just you and your pedigree, contacts and gumption, guess what? You get to start over again–in the real world. As anyone who employs people and writes checks will confirm, turning $1 into a $1.10 is a real bitch. Turning that $1.10 into $1.25, even tougher. I had to laugh the other day when a former colleague, now a partner at a boutique digital-marketing firm, sent me the following text out of the blue: “Generating positive cash flow is one of the hardest f—ing things in the world.” And then some, Matt. For all the wonderful instruction at places like Harvard, Wharton and my alma mater, the Stern School of Business at NYU, b-schoolers should remember that making money involves so much more than columns in a spreadsheet and the ever-shifting assumptions behind them. With that in mind, here’s a supplemental, 10-step curriculum: 1. If It Ain’t Broke, Still Fix It One of the hardest decisions business owners have to make is turning their backs on cash when it’s flowing. But that’s exactly what you must have the courage to do sometimes to protect your franchise. Think about all those aggressive mortgage underwriters who scooped up fees by the shovelful during the housing bubble, when they should have been tightening their lending criteria. Or USA Inc., which ran deficits for years–because, well, our creditors didn’t seem to mind–and now faces a staggering $60 trillion fiscal hole (including the present value of all future obligations to its entitlement programs). 2. If You Don’t End Up Working At Goldman Sachs, Forget What You Learned About Finance This one comes courtesy of one of my classmates, now finance chief for the unit of a large manufacturing firm, who would rather remain anonymous: “In a 12-year finance career with large respected companies (General Electric, Honeywell, BASF), I can count on two hands the number of IRR (internal rate of return), DCF (discounted cash flow) and NPV (net present value) analyses I have completed, and I am pretty sure that I analyzed exponentially more balance sheets in a classroom than I ever have in a boardroom. It is obviously important to be fluent in the language of finance, but as for the finance majors I hire (graduate and undergrad alike), I spend the first year or two retraining them. “A career in corporate finance is nothing like what is taught in school,” he adds. “The job is largely to be the conscience of the business–expecting and demanding explanation for decisions and acting as an internal chief operating officer well versed in most topics (products, customers, manufacturing process, supply chain, etc). I am sure a career at Goldman or a hedge fund is different, but my guess is that life at most large companies lines up pretty close to my experience.”
  • 2. 3. Take Your Financial Models With An Indiana-Jones-Sized Boulder Of Salt Another biz-school mate, now a health care consultant, chimed in with this stern admonition: “Too often people in business rely upon a model demonstrating projections out 15 – 30 years.” I was astounded: Fifteen to thirty, I confirmed? In school we worked in more modest 3-to-5-year increments, with an understanding that anything beyond that was magical thinking. “Believe it or not,” he went on, “I have seen some done out that far for deals [acquisitions] and often for public-private partnerships.” Find me an industry (save for perhaps utilities) where the assumptions you make today apply for three years, let alone 30. No, really, find me one. 4. Overpromise And Try To Deliver Under-promising and over-delivering may work on conference calls with Wall Street analysts who need earnings projections for their valuation models. (GE made an art out of that game for years under Jack Welch.) But that strategy won’t always cut it when chasing new business to meet growth targets (or just payroll). Sometimes you will have to bite off more than your models–and your gut–say you can chew just to win the business. It’s an uncomfortable sensation at best, and a reputation-damaging maneuver at worst if you don’t come through. Get ready–and no tears. 5. If You Don’t Know Who The Sucker Is, It’s You Yet another B-school colleague of mine, who probably plays too much poker, recalled this adage, a favorite around the halls of Forbes . “People are happy to take your money by pulling you off your home court,” he says. “Don’t let them. Deploy capital in ways that you understand not only intellectually, but also viscerally. Stick to home games–that’s where your instincts will flourish.” 6. If No One “Owns” A Project, It Won’t Get Done Most people don’t put in long hours for their health, or to make shareholders wealthy, or because their families drive them nuts and they’d rather grind it out in the office. (Okay, sometimes that last part is true.) They do it because their job demands it, and with any luck they take a lot of pride in doing it well. Which is why all projects need champions. Not the kind who beats his chest and spews happy mission statements. The kind who’s backside is on the line if things don’t pan out. More importantly, the kind who has the authority and resources to make decisions that other people have to follow, else their backsides are on the line. It’s not that people are lazy or incompetent (they may well be, but that’s a hiring issue). It’s that, over time, you get what you incentivize–or don’t. 7. Be Clear They actually do tell you this one in b-school, but not in so many words and not vehemently enough. The clearer you are, the more thoroughly you probably understand what you’re talking about, and the more capable and trustworthy you will seem to customers, colleagues and employees. Being clear has immense ramifications–on productivity, customer satisfaction and employee morale. If your Power Point deck contains the word “ideate,” cut, and do not paste. In fact, eliminate all jargon from everything you do. (If you think the word “utilize” is a smarter version of “use,” please, please read The Most Annoying Business Jargon.) This applies to electronic exchanges as well. The simplest, most straight forward emails can, and will, get twisted beyond meaningful comprehension. If the message is mission-critical, communicate face-to-face, or by phone, as best you can. 8. Business Involves People People are a pain. They whine, mess up and have all sorts of problems. That’s why every now and again you should ask how they’re doing–and actually listen to the answer. It doesn’t cost a cent and helps lift
  • 3. spirits and build trust. (For more on bucking up the troops, check out 10 Ways To Boost Morale On A Budget.) 9. Read Forbes Consider the source, but here are just two justifications for following this advice: Amid Turbulence, The Flight Plan That Sets Forbes Apart and What Makes A Good Business Story? 10. Entrepreneurship Better Be A Labor Of Love (At Least At First) Some final words of warning–and encouragement–from a fourth classmate, who runs his own small clothing company: “Unless you have a partner, family member or some other person who has to give you capital, your [entrepreneurial] experience may amount to a salmon swimming upstream in a 2-inch deep river.” Inviting. That said, he adds: “Three years after graduation, I have to say my life is beautifully enhanced by my MBA. Kind of like when you need it, ideas descend in a timely, light and resonant fashion to help me cut to the chase.” I’ll second that.