Intelligent technology transforms operations. Discover the technology factor in accelerating your journey to as a service.

1. The Technology Factor:
Accelerating the As-a-Service Journey

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The pressure to innovate faster is
intensifying
Organizations must outmaneuver competitors
by delivering robust services …
How can our traditional and
costly operational
processes be transformed
to accelerate our growth?
• In less time.
• With more flexibility.
• Using fewer resources.
“
IT leaders are asking:
”

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A dramatically different approach
Plug into our business services. Start small,
scale quickly … and pay only for what you use.
An entirely new As-a-Service
model
“
”
We’re leading a shift from focusing
on the number of people it takes to
run repetitive, commodity-driven
transaction processing to value-
based engagements focused on
business outcomes, delivered
as a service.
Jack Sepple
Group Technology Officer
Accenture Operations
• Digitize and automate repetitive
transactional tasks.
• Unlock critical insights.
• Plug into agile computing power.
• Build an innovation engine

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Accelerating your As-a-Service journey
Intelligent
Technology
Digitize and
automate
processes,
unlock critical
insights and plug
into agile
computing power.
Innovation
Engine
Leverage our
deep internal
industry and
functional
expertise, external
market leaders
and a wide
range of
partnerships.
Results
Innovate faster,
create new
services, drive
revenue
and reduce
costs.

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Intelligent technology transforms operations
Become an intelligent digital business:
Innovate faster, create new services and
exploit new business opportunities.
Digital
Processes
Agile
Platforms
Data-driven
Insights
Innovation
Ecosystem

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Digital Processes
Years of investing keeps
us at the forefront of the
industry.
With mini-bots, robotics and
artificial intelligence, our deep
experience with intelligent
technologies helps you
digitize, automate and
transform entire business
processes.

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Digitizing and automating repetitive,
transactional tasks
Using cognitive and artificial intelligence, we can help you transition to
Business Process-as-a-Service. It frees your team to focus on higher-level
analysis, decision-making and innovation.
Automation
solutions are deployed
across our Global
Delivery Network.
2,500
These operations are
equivalent to freeing
up more than 12 million
manual work hours per year.
12 million
Our elite “Tech Masters” team
is dedicated to innovating,
incubating and executing
automation solutions.
3,500

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Digital Insights
Unlock new insights with
meaningful and decision-
supporting analytics. We
embed descriptive,
predictive and prescriptive
analytics into all that we do.
Ramp up quickly with
Analytics-as-a-Service and
drive business value by:
•Making better decisions.
•Reducing costs.
•Increasing revenues.
•Innovating continuously.

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Plug into industry- or function-specific applications
and gain valuable insights specific to your business
We used Spend Optimizer
to help a global oil and gas
company reduce non-
contract spend by 10
percent through contract
coverage, compliance and
vendor rationalization.
Descriptive Analytics: Predictive Analytics: Prescriptive Analytics:
With advanced predictive
sales analytics, we helped a
large automobile
manufacturer increase
marketing campaign ROI by
74 percent and market share
by five percent.
Accenture used Intelligent
Collections to help a U.S.-
based computer hardware,
software and electronics
company identify working
capital leakage of more than
50 percent, totaling $41M in
potential benefits.

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Agile Platforms
Accenture’s Intelligent
Business Cloud, powered by
our Accenture Cloud Platform,
provides unprecedented
agility and the compelling
economics always promised
by the cloud.
Get the enterprise-grade ruggedness
that you expect.
•Infrastructure-as-a-Service.
•Platform-as-a-Service.
•Software-as-a-Service.
•Business Process-as-a-Service.

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Creating unprecedented agility and compelling
economics with our Intelligent Business Cloud
Rio Tinto
Our Intelligent Business Cloud helped
convince Rio Tinto – a leading global,
diversified mining group – to migrate its
main IT systems to the Accenture Cloud
Platform (a multi-cloud platform) and
transform to an Everything-as-a-Service,
pay-per-use model.
DuPont
DuPont, a world leader in market-
driven innovation and science, is
exploring the Intelligent Business Cloud
as the way to deliver IT as a consumable
service, increasing agility and improving its
ability to anticipate and deliver.
Freeport-McMoRan
Accenture is helping Freeport-
McMoRan, one of the largest
international natural resource
companies, mine the Intelligent
Business Cloud to build a prototype
for a new Industrial Internet of
Things (IIoT) platform.
Mortgage Cadence
By combining Mortgage Cadence
technology with the Accenture Best
Practices Model for mortgage processing,
Accenture Credit Services delivers stronger
controls, improved quality and enhanced customer
satisfaction. We used analytic-driven workflow for
loan origination, processing, underwriting and other
loan functions. In addition to a markedly improved
customer experience and significantly reduced loan
processing costs, lending productivity can be
improved by up to 30 percent.

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Innovative
Ecosystem
We have a long history of
applying innovation to our
clients’ challenges – it’s
part of our culture and it’s
central to the way we work
with clients.
We have more than 3,500
automation specialists at the
ready, dedicated to innovating,
incubating and executing
automation solutions.
Shannon Gilbertson
Managing Director, Growth & Strategy
Accenture Operations
“
”

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Connecting you with the best ideas, brightest
people and most powerful solutions
An emerging technology or opportunity should never be missed. Our
ecosystem of internal thinkers and external market leaders fuels our culture
and creates an innovation engine for our clients.
Crowdsourcing with
initiatives such as
We@Accenture and “Tech
Masters” challenges.
Bringing clients fresh insights
and the most promising
emerging technologies
through Accenture’s
Technology Labs.
Working with more than 400
clients to spark new ideas
and arrive at unique
solutions.
Collaborating with the
industry’s widest range of
alliances.

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Contacts
Jack Sepple
Group Technology Officer
Accenture Operations
John.s.sepple@Accenture.com
Shannon Gilbertson
Managing Director
Growth & Strategy
Accenture Operations
Shannon.gilbertson@Accenture.com
Manish Sharma
Senior Managing Director,
Global Delivery &
Solution Development
Accenture Operations
Manish.sharma@Accenture.com