Idexcel, a top Fortune 500 IT multinational, assisted a client with an enterprise content management (ECM) implementation for their flagship website to enhance customer engagement and improve business outcomes. By providing quality resources at competitive prices, Idexcel achieved a 60% cost savings for the client while meeting project deadlines without compromising quality. The collaboration resulted in a personalized user experience that helped the client grow their business and enhance customer relationships.

1. idexcel
IT Staffing Case study
Service Organization
Client Profile
The company is a top fortune 500 IT multinational. It provides
hardware, software and services to consumers, small and
medium-sized businesses and large enterprises in different
verticals. It also provides services and consulting business
around its products and partner products.
Goals
Challenges
Solution
Idexcel Customer Case Study
Initially, the ECM tool provider was providing the neces-
sary vendor consultants for this implementation
To meet the project aggressive deadline and battle
budget restrictions, it was critical for the senior manage-
ment to immediately identify quality resources at a much
competitive prices than the incumbent vendor.
Since this was a “Niche” skillset, it was becoming difficult
to find quality resources at a competitive price for this
position.
Our customer was in midst of an Enterprise Content Man-
agement – SDL Tridion implementation for their flag ship
website
This implementation was a collaborative project among
CMO, IT dept. and the Business Unit teams on a mission to
deliver a new world-class website
The end user experience was designed to be personalized
and engaging, bringing to life company’s brand and market
leading products and services
The vision for the new website was to provide the company
capabilities to grow business, improve customer relation-
ships, generate leads, and convert visitors to customers.
The customer wanted to explore better options to mitigate
their business challenges and decided to engage Idexcel for
their ECM implementation. Working with the senior man-
agement of client’s delivery team, We were able to clearly
identify the required skillset for the end to end implemen-
tation. Once the requirements elicitation phase was com-
plete, we were able to delivery talented professionals at a
cost effective price to help our client successfully roll out
the ECM implementation. The client had a total cost
savings of around 60% without losing the quality of work
and successfully met the project deadline.

2. About Idexcel
Idexcel is an innovative provider of IT Products & Services focused on emerging technologies. We help world leading
companies build efficiencies and stronger businesses. With more than 15 years into existence Idexcel’s main focus is
client satisfaction and technology innovation. Our industry expertise and a global, collaborative workforce forms the
backbone of our services. We offer high degree of skills in Enterprise Applications, Cloud Services, Data-warehousing,
Big Data, Analytic, QA & Testing Services, IT consulting and Staffing. Idexcel product line includes: NDS, ERP, and
Cync - A revolutionary credit monitoring application for the manufacturing and financial management.
For more information log on to www.idexcel.com.
Global Head quarters
459 Herndon Parkway Suite 11
Herndon, VA 20170
Tel: 703-230-2600
Fax: 703-467-0218
Email: inquiry@idexcel.com
India Operations
“Crystal Plaza” 9, 10 ,11
Bhuvanappa Layout, Hosur Road
Bengaluru – 560 029
Karnataka
Tel: +91-80-2550 8830
Email: inquiry@idexcel.com
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Idexcel Customer Case Study
Benefits
Following are the major benefits the client got by engaging
with Idexcel:
Improved customer experience
Cost saving by around 60% for the client
Quality solution delivered
On time delivery of the project was ensured by Idexcel
team
Aggressive onboarding process in staffing “Niche” skilled
professionals at a competitive price