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Tech Tools for Nonprofits
Presented by Deron Tse, this document discusses maximizing the value of technology tools in nonprofit organizations, emphasizing the importance of understanding total cost of ownership. It advocates for developing tailored technology policies and improving internal processes before considering new technology solutions. Key themes include evaluating existing infrastructure, utilizing cloud services, and the distinction between trending technologies and actionable opportunities.
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Tech Tools for Nonprofits
- 1. TECH TOOLSGETTING THE MOST BANG FOR YOUR BUCK Presented by DeronTse dtse@ncnonprofits.org
- 2. .ME Themighty pencil—besttechnologicaltoolever! Technology assistantatthe North Carolina Center for Nonprofits • Technology tinkerer for over 25 years • Advertising & design print carrer • Motionpicture production career • Road trip for change!
- 3. .NGO The center servesas an information center on effective practices in nonprofit organizations, a statewide network for nonprofit board and staff members, and an advocate for the nonprofit sector as a whole.
- 4. Every Dollar Stretched! www.flickr.com/photos/truthout AGENDA •WHO ARE YOU? • 70/30 TCO • TECHNOLOGY POLICY • BACKCASTING • LIGHTNING DEMO • CAVEAT • CONCLUDING REMARKS
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- 7. .2 ah the oft used “TCO” The 70/30 Principle OfTotal Cost of Ownership Whatever the cost of technology, it’s only 30% upfront, 70% is over time.
- 8. • TECHSOUP • TECHNET •LYNDA.COM • YOUTUBE • SLIDESHARE Develop your own Knowledge base .2
- 9. .3 • SOFTWAREUPDATES • OPERATINGSYSTEM UPDATES • VIRUS PROTECTION • UTILITIES Regular Maintenance www.stephenblower.co.uk
- 10. DEVELOP A TECHNOLOGYPOLICY .4 Maybeyou work for a largeorganization that has it’s own Technology Department. Ifso, more than likely,there’s a policy that already exists. Does it end there? Absolutely not! Develop a departmentalpolicy that contextualizes that org policy to fit the processes of your department. And if you don’t havean existing policy to contextualize,let’s developone.
- 11. S.M.A.R.T. Is it really? Specific, Measureable, Assignable,Realistic, Time-Related • One person’s specific is another’s useless detail • What are you really Measuring? • What criteria do you use to define “realistic”? • What criteria are we using to determine deadlines? When you step back, doesn’t it seem rather arbitrary .4
- 12. Consider an alternative Looking at the entire process as a whole • Define clearlywhat is your Org mission • Define what your department's mandate • Describe the processes within your department Questions: 1) Does the processes you have help you achieve your mandate? 2) Can we simplifyor remove steps? 3) Do we really need any “tech tool”to improveyour processes? .4
- 13. Once youanswer thepreviousquestionsthen youcan start to think abouttechnology solutions. All the technology in the world won’t help if the system is broken. Improve processes first then consider what technology (if any) is worth acquiring. Then you can look toward meeting your departmental mandate and in turn help your organization fulfill its mission. .4
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- 15. .5 Lightning Demo Streak for Gmail Wiggio LibreOffice LastPass HipChat Inkyemail Unroll.me NameChanger FastStone Image viewer LinkedIn SlideShare
- 16. .6 Trending vs. Opportunity Don’t get lulledintothe Ohs and Ahs of a new technology. What’s trending may not be an actionable opportunity. How can you tell the difference? You just learned the basicidea of SystemsThinking. Apply that to figure out your Technology Policy which then guides you in your decision-making.
- 17. TECH TOOLSGETTING THE MOST BANG FOR YOUR BUCK Presented by DeronTse dtse@ncnonprofits.org
Editor's Notes
- #6 Poll the audience on level of tech use (5 minutes) Google Docs, Office 365, Basic Email, Office Suite Salesforce, HubSpot, other CRM iContact, Constant Contact, Mail Chimp SurveyMonkey, Survey Gizmo, Doodle or other Social Media: Twitter, LinkedIn, Facebook, Pinterest, Hootsuite, Buffer On-site File Server, Cloud-based document sharing, hybrid Windows, Mac OSX, Android, iOS, Linux
- #8 The Total Cost of Ownership includes additional Peripherals, ongoing Maintenance, Training, Upgrades, Fixing, Consultants, etc.
- #10 Regular maintenance with updates and upgrades within reason Make sure your software vendors have your current email and it should be info@ email account Review your OS updates (best practice is to sandbox updates til it’s vetted but….) Run Virus protection Windows BitDefender Avast Symantec Endpoint Protection IObits Advanced System Care and Drive Booster
- #12 The problem with SMART is that it arbitrarily chooses numbers to meet. And when you start focusing on numbers, you lose sight of why you’re doing what you’re doing. All you care about is meeting your numbers regardless if the process is effective. For instance, the state of American public education has oft been described as memorizing to test great. To meet the arbitrary test score goals, students aren’t really learning to learn and therefore not building knowledge which can grow into wisdom. Instead, most students learn to memorize just enough to do well on a test never really understanding what they’re memorizing. And teachers are forced to pile on ever more material to “challenge” students to be better—at what, memorizing!
- #13 Systems Thinking considers the entire system and the desired outcomes. Process improvement is iterative and critiqued against desired outcome. Instead of focusing on arbitrary numbers, it focuses on the process to reach the outcome. If the outcome isn’t being reached then change the process. This is the feedback loop.
- #15 I’ll pick one of the shared processes to try the backcasting exercise as a group activity that I lead. I could then interject some tech tools that might be useful. Backcasting contrasts against Forecasting in that you’re not guessing at what the outcome might be but rather saying, this is the outcome you will achieve.
- #16 If possible, either go to the website to introduce the features or show a YouTube video
- #17 Share my idea about the Center’s Economic Indicators Report as an example of doing something that’s trending but not actionable because we don’t have the capacity to do it. Choose to do a few things great instead of many things wrong.