This document discusses the problem of online journey hijacking, where malware redirects customers from retail websites to competitors during the shopping process. It estimates US retailers could lose $5-100 million each during the 2017 holiday season without prevention. The document then outlines Namogoo's solution, which uses machine learning to identify and block client-side injected malware in less than 30 seconds after a single line of code is added to a website. Statistics are provided on where hijackings most commonly occur, which browsers and devices are most affected, and how hijackings can improve key metrics like conversion rates and retention.