Tech Comm Introduction
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This document defines and discusses technical communication. It states that technical communication is the process of delivering information to a particular audience so they understand a subject and/or perform a task. It also discusses the characteristics and requirements of excellent technical communication, including being accurate, comprehensive, accessible, concise, and professionally presented. The document notes that technical communication is important for both getting and keeping a career, and is produced through collaboration between subject matter experts and technical communicators.
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Tech Comm Introduction
- 1. What is it? How is it important to your career? Who produces it? TECHNICAL COMMUNICATION
- 2. What is it? Definition Characteristics Requirements for excellent communication TECHNICAL COMMUNICATION
- 3. What is it? Definition Characteristics Requirements for excellent communication The process of delivering information to a particular audience so they understand a subject and/or perform a task The product (deliverable) of the technical communication process TECHNICAL COMMUNICATION Example Example Example Example Example Example Example Example
- 4. Examples of deliverables of the technical communication process Example: brochure Example: instructions Example: video tutorial Example: blog Example: policy manual Example: grant proposal And more and more. . .
- 5. Requirements for excellent communication Definition Characteristics The process of delivering information to a particular audience so they understand a subject and/or perform a task The product (deliverable) of the technical communication process Example Example Example Example Example Example Example Example Addresses particular audience Helps readers solve problems Reflects organization’s goals and culture Is produced collaboratively Uses design to increase readability Consists of words or graphics or both TECHNICAL COMMUNICATION What is it?
- 6. Requirements for excellent communication Definition The process of delivering information to a particular audience so they understand a subject and/or perform a task The product (deliverable) of the technical communication process Example Example Example Example Example Example Example Example Addresses particular audience Helps readers solve problems Reflects organization’s goals and culture Is produced collaboratively Uses design to increase readability Consists of words or graphics or both TECHNICAL COMMUNICATION What is it? Characteristics Honest Clear Accurate Comprehensive Accessible Concise Professional looking Correct
- 7. What is it? Accurate Comprehensive Accessible Concise Professional looking Correct Honest Clear Characteristics Requirements for excellent communication Definition The process of delivering information to a particular audience so they understand a subject and/or perform a task The product (deliverable) of the technical communication process Example Example Example Example Example Example Example Example Addresses particular audience Helps readers solve problems Reflects organization’s goals and culture Is produced collaboratively Uses design to increase readability Consists of words or graphics or both How is it important to your career? Getting a job Keeping a job TECHNICAL COMMUNICATION
- 8. Getting a job Keeping a job Accurate Comprehensive Accessible Concise Professional looking Correct Honest Clear Characteristics Requirements for excellent communication Definition The process of delivering information to a particular audience so they understand a subject and/or perform a task The product (deliverable) of the technical communication process Example Example Example Example Example Example Example Example Addresses particular audience Helps readers solve problems Reflects organization’s goals and culture Is produced collaboratively Uses design to increase readability Consists of words or graphics or both What is it? How is it important to your career? TECHNICAL COMMUNICATION Subject-Matter Experts (SMEs) Technical communicators Who produces it?
- 9. Getting a job Keeping a job Accurate Comprehensive Accessible Concise Professional looking Correct Honest Clear Characteristics Requirements for excellent communication Definition The process of delivering information to a particular audience so they understand a subject and/or perform a task The product (deliverable) of the technical communication process Example Example Example Example Example Example Example Example Addresses particular audience Helps readers solve problems Reflects organization’s goals and culture Is produced collaboratively Uses design to increase readability Consists of words or graphics or both What is it? How is it important to your career? TECHNICAL COMMUNICATION Subject-Matter Experts (SMEs) Technical communicators Who produces it?