DITA Webinar from Lasselle-Ramsay, http://lr.com, and DCL. Presented by Joan Lasselle, Co-Founder and President, Lasselle-Ramsay and Amber Swope, DITA Specialist, DITA Strategies on April 23, 2014

1. For xxxxxx
Month dd,yyyy!
For WritersUA
March 3 to 6, 2014!
DITA: Taking it to
the next level

2. Product content
originates in multiple
locations.
It resides in silos—
and suffers from
redundancy.
Productivity (and
morale) declines.
Traditional approach

3. The dilemma
Does DITA start
and end with
tech docs?
Is there a business
case for extending the
technology to other
functions?
How can you make it
happen?

4. Shared content

5. Did DITA help you
achieve your goals?
Or is it just another
technology layer.
Did you see real
change—for the
better?
What’s the end game?!

6. Where s the value?
Does the business
case for tech doc
apply to other
functions?
Start with the
differences not with
reuse then look for
the opportunity
space

7. Organization: scope
and sequence
Learning and
performance
objectives
Assessments and
Certification
Exercises, demos,
labs
Training: What s unique?

8. Organization: scope
and sequence
Learning and
performance
objectives
Assessments and
Certification
Exercises, demos,
labs
Training: What s unique?

9. Content fuels training
Task topics
Illustrations
Reference topics
Glossary items

10. Liberate training content
Task topics
Illustrations
Reference topics
Glossary items

11. Process flows
Troubleshooting
Support call
information
Chat
Real-world tech support

12. Reference
information
such as
specifications.
Procedures and
task
information.
Illustrations.
Support: What can you share?

13. Go beyond content
Structured
authoring
Using XML and a
common
repository
Transformation
Workflow

14. Get buy-in; it has to
be better for them.
Would sharing
content provide more
time to do what they
do best?
Understand where to
gain leverage?
WIFFIM?

15. With a
conversation
How do you begin?

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