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Team Design
Copyright© Agile Transformation Inc.
Roles
From Silos to Cross-Functional Delivery
Teams
2
Copyright© Agile Transformation Inc.
Roles
A High Performance Culture
Who are we and how do we behave?
What is important now? Why?
Can we stay focused till ‘Done’?
Can we deliver customer
value predictably?
Clarity
Focus
Predictable
Execution
3
Business Agility Journey
Customer Seat
at the Table
Agile
Framework
and Mindset
Stable
Teams
Lean Product
Development
Know Who Our
Customers Are
Voice of the
Customer
Customer
Journey
Customer
Feedback
Problem
Discovery
Product
Validation
Solution
Discovery
Product
Optimization
Team
Design
Stability &
Co-Location
Cross-
Functional
Big Team
Inclusion
Scrum &
Kanban
Scaling
Agile
Release
Planning
Agile
Mindset
Leadership &
Culture
Transformation
Servant
Leadership
Tactical to
Strategic
Leadership
Leading Agile
Teams
Adaptive
Leadership
Make it
Stick
Build Internal
Capacity
Scale
Learning
Measurement
& Growth
Change
Mgmt.
Copyright© Agile Transformation Inc.
Stable Teams
A cross-functional group of Individuals that have all
the skills, tools they need to design, develop, test and
release customer value to production.
They remain together intact for the long term; existing
for different projects/deliverables and aligned with
other teams to deliver end to end customer value.
The team co-locates physically or collaborates
virtually and works together daily practicing Agile.
5
Copyright© Agile Transformation Inc.
Stable Teams
• Build “empowered” Cross Functional
teams that can deliver from “concept-
to-cash”
• Bring the work to the team, don’t pull
the individuals to the work
• Let the teams FOCUS and finish what
they start
• Encourage High Collaboration and
Self-Organization
“Stop Starting and Start Finishing!”
6
Copyright© Agile Transformation Inc.
The Basic Team Structure
Business Vision
What? Why?
Process
Facilitator
Technical
Vision
Ho
w
Measurement
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amet, co nse ctetur
orem ipsum dolor sit
amet, co nse ctetur
orem ipsum dolor
sit amet, co nse
ctetur
orem ipsum dolor sit
amet, co nse ctetur
orem ipsum dolor sit
amet, co nse ctetur
orem ipsum dolor sit
amet, co nse ctetur
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sit amet, co nse
ctetur
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amet, co nse ctetur
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sit amet, co nse
ctetur
Backlog
7
Copyright© Agile Transformation Inc.
Program/Product View
Program/Product/Release
Train/Tribe
PULL
from
the
Backlog
8
Copyright© Agile Transformation Inc.
Enterprise Stable Teams
9
Copyright© Agile Transformation Inc.
Feature Teams
10
Copyright© Agile Transformation Inc.
Component Team Definition
Component Team
Team is specialized in a specific
application, product, platform, system or
technology that is used and leveraged by
other internal teams. Component teams
have internal customers and typically
don’t deliver end to end value to
customers. Learn more here.
11
Copyright© Agile Transformation Inc.
Component vs. Feature Teams
12
Copyright© Agile Transformation Inc.
Big Team - Definition
Big Team refers to the group of partners, support
staff, leaders and other key stakeholders that play
critical roles in the product development value
stream for defining, planning, designing, validating
and implementing solutions.
Big Teams are formed to support and collaborate
with one or more Stable Teams in the development
of product features.
13
Copyright© Agile Transformation Inc.
The “Big Team”
Responsible for “product support” activities that help turn the
stable team output into value that can be realized by our
customers!
Engagement Guidelines:
 Empowered! - one person aligned and
dedicated to supporting the Stable
Team – give us the “Play Maker”
 Big Team members should add value
to the Stable Team and customer
 Customer and value stream focus
 Scrum Master works with big team
members that impact the process
 Product Owner works with big team
members that impact the product
Stable Team
Big Team (Stakeholders)
14
Copyright© Agile Transformation Inc.
Communities of Practice
Communities of Practice are design to encourage cross-team
knowledge sharing, share best practices, establish standards
and ensure overall execution across teams is healthy.
Can be Enterprise Level or Cross-Team/LOB Level
ScrumMaster
CoP
Architecture
& Tech
Excellence
Test
Automation
Agile CoP
Continuous
Delivery CoP
PO CoP
Product
Development
15
Copyright© Agile Transformation Inc.
Benefits of Stable Teams
Adapted from Tuckman Model 1965
16
Copyright© Agile Transformation Inc.
 Which resources should I pull to get project done?
 What percent allocation can I get? Who is their manager?
 What is our enterprise capacity in terms of resource hours?
Allocating Projects Beyond Capacity
 Which team is qualified and ready to pull this deliverable into their backlog?
 Which product owner owns the team’s capacity?
 What is our enterprise capacity per quarter by team and program/product?
Pushing projects beyond capacity actually causes an
organization to slow down!
The WRONG questions to ask:
The RIGHT questions to ask:
17
Experiment Approach to Inform the EBA Initiative
Define
Experiment
Conceptual
Model
Define the
Hypotheses
Define the
Experiments
Learn from
Observations
Determine
Actions
Enterprise Capacity &
Throughput will be
improved through:
• Quarterly Initiative
Planning
• Aligning Stable
Teams
• DevOps Techniques
• Agile Framework
and Mindset
Experiment
• Sample Sizes &
Timelines
• Baseline, Variables &
Expected Results
• Metrics
• Review, Adjust &
Expansion Processes
Learn & Adjust
• Measure
• Review
• Adjust
Use findings to:
• Test the Conceptual
Model & Agility Pillars
• Define, test & evolve
Experiments & the
EBA Initiative Backlog
• Inform Sustainability &
Operational
approaches
18
Copyright© Agile Transformation Inc.
Conceptual Model Starting Point for Experiments to Inform the
EBA Initiative
19

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Team-Design-Slides-1.pptx

  • 2. Copyright© Agile Transformation Inc. Roles From Silos to Cross-Functional Delivery Teams 2
  • 3. Copyright© Agile Transformation Inc. Roles A High Performance Culture Who are we and how do we behave? What is important now? Why? Can we stay focused till ‘Done’? Can we deliver customer value predictably? Clarity Focus Predictable Execution 3
  • 4. Business Agility Journey Customer Seat at the Table Agile Framework and Mindset Stable Teams Lean Product Development Know Who Our Customers Are Voice of the Customer Customer Journey Customer Feedback Problem Discovery Product Validation Solution Discovery Product Optimization Team Design Stability & Co-Location Cross- Functional Big Team Inclusion Scrum & Kanban Scaling Agile Release Planning Agile Mindset Leadership & Culture Transformation Servant Leadership Tactical to Strategic Leadership Leading Agile Teams Adaptive Leadership Make it Stick Build Internal Capacity Scale Learning Measurement & Growth Change Mgmt.
  • 5. Copyright© Agile Transformation Inc. Stable Teams A cross-functional group of Individuals that have all the skills, tools they need to design, develop, test and release customer value to production. They remain together intact for the long term; existing for different projects/deliverables and aligned with other teams to deliver end to end customer value. The team co-locates physically or collaborates virtually and works together daily practicing Agile. 5
  • 6. Copyright© Agile Transformation Inc. Stable Teams • Build “empowered” Cross Functional teams that can deliver from “concept- to-cash” • Bring the work to the team, don’t pull the individuals to the work • Let the teams FOCUS and finish what they start • Encourage High Collaboration and Self-Organization “Stop Starting and Start Finishing!” 6
  • 7. Copyright© Agile Transformation Inc. The Basic Team Structure Business Vision What? Why? Process Facilitator Technical Vision Ho w Measurement orem ipsum dolor sit amet, co nse ctetur orem ipsum dolor sit amet, co nse ctetur orem ipsum dolor sit amet, co nse ctetur orem ipsum dolor sit amet, co nse ctetur orem ipsum dolor sit amet, co nse ctetur orem ipsum dolor sit amet, co nse ctetur orem ipsum dolor sit amet, co nse ctetur orem ipsum dolor sit amet, co nse ctetur orem ipsum dolor sit amet, co nse ctetur Backlog 7
  • 8. Copyright© Agile Transformation Inc. Program/Product View Program/Product/Release Train/Tribe PULL from the Backlog 8
  • 9. Copyright© Agile Transformation Inc. Enterprise Stable Teams 9
  • 10. Copyright© Agile Transformation Inc. Feature Teams 10
  • 11. Copyright© Agile Transformation Inc. Component Team Definition Component Team Team is specialized in a specific application, product, platform, system or technology that is used and leveraged by other internal teams. Component teams have internal customers and typically don’t deliver end to end value to customers. Learn more here. 11
  • 12. Copyright© Agile Transformation Inc. Component vs. Feature Teams 12
  • 13. Copyright© Agile Transformation Inc. Big Team - Definition Big Team refers to the group of partners, support staff, leaders and other key stakeholders that play critical roles in the product development value stream for defining, planning, designing, validating and implementing solutions. Big Teams are formed to support and collaborate with one or more Stable Teams in the development of product features. 13
  • 14. Copyright© Agile Transformation Inc. The “Big Team” Responsible for “product support” activities that help turn the stable team output into value that can be realized by our customers! Engagement Guidelines:  Empowered! - one person aligned and dedicated to supporting the Stable Team – give us the “Play Maker”  Big Team members should add value to the Stable Team and customer  Customer and value stream focus  Scrum Master works with big team members that impact the process  Product Owner works with big team members that impact the product Stable Team Big Team (Stakeholders) 14
  • 15. Copyright© Agile Transformation Inc. Communities of Practice Communities of Practice are design to encourage cross-team knowledge sharing, share best practices, establish standards and ensure overall execution across teams is healthy. Can be Enterprise Level or Cross-Team/LOB Level ScrumMaster CoP Architecture & Tech Excellence Test Automation Agile CoP Continuous Delivery CoP PO CoP Product Development 15
  • 16. Copyright© Agile Transformation Inc. Benefits of Stable Teams Adapted from Tuckman Model 1965 16
  • 17. Copyright© Agile Transformation Inc.  Which resources should I pull to get project done?  What percent allocation can I get? Who is their manager?  What is our enterprise capacity in terms of resource hours? Allocating Projects Beyond Capacity  Which team is qualified and ready to pull this deliverable into their backlog?  Which product owner owns the team’s capacity?  What is our enterprise capacity per quarter by team and program/product? Pushing projects beyond capacity actually causes an organization to slow down! The WRONG questions to ask: The RIGHT questions to ask: 17
  • 18. Experiment Approach to Inform the EBA Initiative Define Experiment Conceptual Model Define the Hypotheses Define the Experiments Learn from Observations Determine Actions Enterprise Capacity & Throughput will be improved through: • Quarterly Initiative Planning • Aligning Stable Teams • DevOps Techniques • Agile Framework and Mindset Experiment • Sample Sizes & Timelines • Baseline, Variables & Expected Results • Metrics • Review, Adjust & Expansion Processes Learn & Adjust • Measure • Review • Adjust Use findings to: • Test the Conceptual Model & Agility Pillars • Define, test & evolve Experiments & the EBA Initiative Backlog • Inform Sustainability & Operational approaches 18
  • 19. Copyright© Agile Transformation Inc. Conceptual Model Starting Point for Experiments to Inform the EBA Initiative 19