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Teambuilding Booster Course 2017 (Team Quezon Avenue)
- 1. Booster 2017
- 2. BUILDING BRIDGES Building bridges characterise our times, despite some gaps. Enormous efforts are being made by various organisations and individuals to help build bridges among organizations, communities and cultures. It is now time to remove gaps that obstruct human communication, flow of information, knowledge and wisdom from crossing borders and boundaries. The times are gone when communities were cocooned in their villages or towns. My parents’ generation, for example, hardly saw other cities, let alone another country. Today, I, like many others, have travelled to countless cities & a handful of countries. If such is the speed of journeys across countries and continents, what does this mean in terms of our way of looking at the world and our attitude towards its people? Could we still cherish our self-centred, self-righteous, and narcissist attitudes that helped us survive in small ‘ponds’ while we today swim in big ‘oceans’? In my view, in order to not just survive, but thrive today, we need to build bridges, across frontiers, languages, cultures and perspectives. A physical bridge is an overarching structure across a gap, such as a river, or even a long ditch between, say, two villages. It enables people to connect two separate spaces which otherwise are directly inaccessible to one other. Four words characterise the metaphorical bridge building: shared aspirations, integration, connectivity and inclusiveness. We all, in sum, need to be involved in bridge building across communities by sharing with, and learning from, each other. Communities and individuals unwilling to build bridges today are likely to remain isolated tomorrow. Bridge building today, indeed, is future building.
- 3. Hyundai Quezon Avenue Foton Quezon Avenue ‘Building Bridges’
- 4. WHAT WE WOULD LIKE TO ACHIEVE: 1). How to define roles and learn the skills involved in having an effective work relationship in the team. 2). How to enhance effective communication with one another in the team.
- 5. What is a Team?
- 6. What is a team? A team is a group of individuals working together to solve a problem, meet an objective or tackle an issue. – Merriam Webster Dictionary
- 7. “A team is only as good as its members make it.”
- 8. “A team is only as strong as its weakest link.”
- 9. Game # 1 Balls in a box
- 12. Game # 2 Telephone Game
- 13. What T.E.A.M. means Together Everyone Achieves More Uniformity of learning/s – assigned roles are defined and executed Speak the same language – we understand the 3c’s, concern, cooperation, coordination
- 14. Meaning of T.E.A.M. : T - Together E - Everyone A - Achieves M- More
- 16. TEAMWORK Teamwork is the ability to have different thoughts about things; It’s also the ability to argue and say what you believe. But in the end, it’s also the ability to adjust and do what is best for the team.
- 17. How do you build an effective team?
- 18. An example of an effective team
- 19. Game # 3 Circles & Squares
- 20. Win - Win Team members share a common goal, respect each other, and driven to use their combined strengths to achieve the objectives.
- 21. Building an Effective Team Helpful Behavior: 1) be optimistic/positive 2) be open minded/listen 3) be honest & courteous 4) participate/share the work 5) present your ideas 6) stay on track/keep the agenda Harmful Behavior: 1) being critical & negative 2) being manipulative 3) being judgmental 4) being non participative/reading or doing other work 5) going off tangent/ avoid decision making
- 22. An Effective Team Works Together As One
- 23. TEAMWORK Teamwork is a continuing process. Teamwork is developed with the correct combination of skills and behavior. Teamwork is having a common mission, vision, objective. Teamwork is performing to the fullest each and every role and role relationship.
- 24. United We Stand video
- 26. Tips for managing conflicts 1). Avoid feeling or perception that other person is wrong & needs to change. 2). Communicate desire to work together to explore & seek solution. 3). Exhibit spontaneous destruction free behavior. 4). Identify with other team members problems & feelings, and accepts team member’s reaction. 5). Treats other team members with trust & respect. 6). Investigates issues rather than taking sides on them.
- 27. Temper your behavior with 3 T’s TOTAL PICTURE Do you see the total picture or view only bits and pieces and try to draw a conclusion? When someone is sharing his point of view, listen then ask questions for clarification.
- 28. TONE A soft answer turns away wrath, a harsh word stirs up anger.
- 29. TEMPERANCE When tempers flare, things become more difficult to handle. Things get out of hand, they lose control of their emotions and everything gets ugly.
- 30. SUMMARY: As stated in the beginning we were able to touch and provide a team building booster course . However, there is much, much more to learn about teambuilding. We talked about teams and team building, the importance of teamwork and good communications, conflict management, and the need of establishing rules of behavior. In addition, we also have talked about managing conflicts & behavior tempering using the 3 T’s. Thank you for attending the program and this concludes our Team Building Booster module. Thank you & we hope that this will help all of us become better team members, team builders & leaders in our chosen worklife.
- 31. Thank You!
Editor's Notes
- Hi everyone. Hello! For those who do not know me yet, my name is Yanie Perez and I am here to talk to you about our Team Building Booster 2017 scheduled today, November 4, 2017 here at Shercon Resorts.
- BUILDING BRIDGES Building bridges characterise our times, despite some gaps. Enormous efforts are being made by various organisations and individuals to help build bridges among organizations, communities and cultures. It is now time to remove gaps that obstruct human communication, flow of information, knowledge and wisdom from crossing borders and boundaries. The times are gone when communities were cocooned in their villages or towns. My parents’ generation, for example, hardly saw other cities, let alone another country. Today, I, like many others, have travelled to countless cities & a handful of countries. If such is the speed of journeys across countries and continents, what does this mean in terms of our way of looking at the world and our attitude towards its people? Could we still cherish our self-centred, self-righteous, and narcissist attitudes that helped us survive in small ‘ponds’ while we today swim in big ‘oceans’? In my view, in order to not just survive, but thrive today, we need to build bridges, across frontiers, languages, cultures and perspectives. A physical bridge is an overarching structure across a gap, such as a river, or even a long ditch between, say, two villages. It enables people to connect two separate spaces which otherwise are directly inaccessible to one other. Four words characterise the metaphorical bridge building: shared aspirations, integration, connectivity and inclusiveness. We all, in sum, need to be involved in bridge building across communities by sharing with, and learning from, each other. Communities and individuals unwilling to build bridges today are likely to remain isolated tomorrow. Bridge building today, indeed, is future building.
- Welcome to our Team Building! Our goal is to help you our dear manager participants to learn and apply practical skills to deal with rising opportunities in your worklife. God willing, future modules could be developed & introduced along this line, all of which are designed to help our team members enhance their leadership ability in any chosen field of activity. We truly hope that everyone can use and apply lessons learned here in our seminar. This module is not designed to deal with “theoretical” issues, but rather to provide practical “hands on” approach. (Show slide # 2 ) – Team Building Booster Slide This latest HQA & FQA teambuilding module has been created to serve as a design for helping our managers develop high performance teams. Putting this learning material to work will help all of us become a better team member ourselves and, if placed in higher positions help us become effective team builder and leader.
- The program has two other important objectives: First, improve the ability of members to build and serve on high-performance effective teams. Effective teams accomplish worthwhile things. Second, improve the ability of managers to build effective teams to help their respective organizations better meets its own goals and objectives. The following are the learning objectives of this module. Participants will learn… 1). How to define roles and learn the skills involved in having an effective work relationship in the team. 2). How to enhance effective communication with one another in the team.
- Show slide # 4) – What is a Team? WHAT DOES THE WORD “TEAM” MEAN TO YOU? HOW WOULD YOU DEFINE A TEAM? Allow a few moments for the participants to respond. Ask if anyone can give a definition. Ask another one. Ask how many are familiar with the term “team” as used in business settings. Expand the definitions. Probe participants and drill down to a definition that is closest. Ask a volunteer to read the definition aloud. Compare the definition to participant definitions.
- The key words in this definition are “working together and solve a problem, meet an objective, or tackle an issue.” If any group can do those things, we can call it anything we wish, it’s a WINNER!
- To further emphasize our point on “group spirit” we will now play a team building game to address this concern and the exercise is called Balls in a box… here to explain on the rules of the game and how it is played, let me call on sir Ricardo B. Raymundo to further explain the game mechanics.
- The Lose-Win Mentality When you approach a negotiation with a lose-win mindset, remember that it may well be you that loses. Even if you think you have won, you may have damaged the relationship with the other person beyond repair. If the situation truly is lose-win, then prepare for the battle beforehand to ensure that you are not the loser. Fight hard, but clean, whilst being prepared to handle any dirty tricks that the other person may use.
- In a Lose-Lose scenario either both parties concede bargaining positions outside their target ranges. If the negotiators fail to reach an agreement, both parties may end up in worse positions than when they started the negotiations, this is often included as a lose-lose outcome. Alternatively, both parties could be too quick to make concessions, reaching a compromise that is fair, but detrimental to both sides. Likewise, if both parties are mistaken about the benefits of what the other side is offering, they may reach an agreement they later come to regret.
- Game 2 “Telephone Game” Now as we move on we now go to play our second exercise game called the “Telephone Game”, the telephone game is a game reminiscent of childhood days and is equally effective in the work place. A one to two-sentence story is created and whispered by TCP into the ear of the person at one end of the line. ("I took my dog for a walk today and then I gave him some food") ("The sun has got his hat on and is coming out to play"). Each person whispers the story into the ear of the next until the story gets back to TCP. Announce to the group what the original story was and compare it to the final version told. This is an exercise in how detrimental office gossip and how important it is to verify facts before passing it on.
- What then really is a team? What T.E.A.M. means (combined effect greater than the sum of their separate effects.) Together Everyone Achieves More (synergy) Uniformity of learning/s – assigned roles are defined and executed Speak the same language – we understand the 3c’s, concern, cooperation, coordination
- What is a team? A team is a group of people who work together cooperatively to achieve a common goal. It is a small number of people with complementary skills who are equally committed to a common purpose, goal and working approach for which they hold themselves mutually accountable. In short, a team is a group who Together Everyone Achieves More (T.E.A.M.). Some of the key advantages to being on a team include: Shared responsibility, Motivation, Flexibility, Delegation, Ownership, Proactive Approach & Skill development. Shared responsibility for tasks that need to be done Ensuring a motivated environment Allows flexibility in work environment Effectively delegate workloads Assures more ownership for tasks Allows a proactive approach to problems Provides skill development opportunities for members Now let us watch our next video clip to further stressed the need for Team & effective Teamwork in our organizations.
- The team video clip expounds that together everyone achieves more (T.E.A.M.). It is synergy in motion, it’s all about you and me working together towards a common vision. Team members operate with a high degree of trust & responsibility. There is strong sense of mutual commitment and where the sum performance of the group is greater than the individual performace of its members. Coming together is a beginning, keeping together is progress & working together is success. There is less ME and more of WE! By the way, WHAT IS TEAMWORK? Teamwork is the ability to have different thoughts about things; It’s also the ability to argue and say what you believe. But in the end, it’s also the ability to adjust and do what is best for the team.
- Effective Teamwork is quite rare and powerful, it can give us competitive advantage & edge, it requires courage, discipline, emotional energy and persistence. In high performing teams with good teamwork: - Members trust each other - Focus on results - Show accountability - Debate ideas - Communicate openly - Commit to decisions & plans
- Here are five steps to building a productive and effective team: Step 1: Establish leadership. Step 2: Establish relationships with each of your subordinates. Step 3: Build relationships between your employees. Step 4: Foster teamwork. Step 5: Set ground rules for the team.
- Pixar, the company that gave us the Toy Story blockbusters as well as The Incredibles, Monsters, Inc. and the mega-hit Brave, is one of the most successful movie studios of all time. Much of its unprecedented string of critical and box-office hits is due to its incredible level of teamwork. The priority is always to produce the best possible end result, no matter whose toes get stepped on. Steve Jobs “realized that when people run into each other, when they make eye contact, things happen. So he made it impossible for his employees not to run into the rest of the company.” In an age where all of us are communicating more and more through electronic devices instead of actual conversation, teamwork suffers. He says, “There’s a temptation in our networked age to think that ideas can be developed by email and iChat. That’s crazy. Creativity comes from spontaneous meetings, from random discussions. You run into someone, you ask what they’re doing, you say ‘wow,’ and soon you’re cooking up all sorts of ideas.” When you type less and talk more to colleagues, you empower real teamwork to take place. And that can take your enterprise, as our old friend Buzz Lightyear used to say, “To infinity and beyond!” After analyzing an actual example of an effective high performing team let us now proceed to the final game for today. The game is called Circles and Squares. Here to explain more of the games mechanics and the rules of the game and how it is played, let me call on sir RBR to explain more about our final exercise.
- Circle & Squares Game is a game with a wager. To further emphasize the points of the game we will now call again a fellow participant in this team building activity, here to explain on the rules of the game and how the game is played, let me call on sir Ricardo B. Raymundo of FQA to explain. After this very exciting game, we now move to the next part of out teambuilding activity. Think Win-Win isn't about being nice, nor is it a quick-fix technique. It is a character-based code for human interaction and collaboration.
- Win-win sees life as a cooperative arena, not a competitive one. Win-win is a frame of mind and heart that constantly seeks mutual benefit in all human interactions. Win-win means agreements or solutions are mutually beneficial and satisfying. We both get to eat the pie, and it tastes pretty darn good! As we know it is not easy to build A person or organization that approaches conflicts with a win-win attitude possesses three vital character traits: Integrity: sticking with your true feelings, values, and commitments Maturity: expressing your ideas and feelings with courage and consideration for the ideas and feelings of others Abundance Mentality: believing there is plenty for everyone! Many people think in terms of either/or: either you're nice or you're tough. Win-win requires that you be both. It is a balancing act between courage and consideration. To go for win-win, you not only have to be empathic, but you also have to be confident. You not only have to be considerate and sensitive, you also have to be brave. To do that--to achieve that balance between courage and consideration--is the essence of real maturity and is fundamental to win-win.
- Team work is a dynamic process in business involving two or more professionals with complementary backgrounds and skills, sharing common goals and exercising concerted physical and mental effort in assessing, planning, or evaluating the business. Team work is the combined action of a group of people, especially when effective and efficient. Team training promotes teamwork and enhances team performance. There are six ways teamwork benefits the workplace: 1) It fosters creativity and learning. 2) Blends complimentary strengths. 3) Builds trust in each other. 4) Teaches conflict resolution skills. 5) Promotes a wider sense of ownership. 6) Encourages healthy risk-taking.
- United we stand video is about A LION that used to prowl about a field in which Four Oxen used to dwell. Many a time he tried to attack them; but whenever he came near they turned their tails to one another, so that whichever way he approached them he was met by the horns of one of them. At last, however, they fell a-quarrelling among themselves, and each went off to pasture alone in a separate corner of the field. Then the Lion attacked them one by one and soon made an end of all four. MORAL: Together ordinary people can achieve extraordinary results, however a house divided against itself cannot stand! We must indeed hang together or most assuredly we shall all hang separately. Sometimes team members do not see eye to eye, sometimes conflicts arises. When moments like this arises, this is where we need conflict management skills among team members.
- WHAT IS CONFLICT MANAGEMENT? Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in organizational setting. Guidelines for handling conflict in the workplace: Talk with the other person. Focus on behavior and events, not on personalities. Listen carefully. Identify points of agreement and disagreement. Prioritize the areas of conflict. Develop a plan to work on each conflict. Follow through on your plan. Build on your success.
- Tips for managing conflicts 1). Avoid feeling or perception that other person is wrong & needs to change. 2). Communicate desire to work together to explore & seek solution. 3). Exhibit spontaneous destruction free behavior. 4). Identify with other team members problems & feelings, and accept team member’s reaction. 5). Treats other team members with trust & respect. 6). Investigate issues rather than taking sides on them.
- Tempering behavior with the 3 T’s Always look at the total picture. Do not draw conclusions based only on bits and pieces of information. If the other party shares their point of views listen carefully and then ask questions later for clarifications.
- The tone plays a very important role in conflict management resolution. You voice sets up a perception on the other persons’ mind. Words that we use are also important but not as important as the tone we use. As an old adage says “ a soft answer turns away wrath, a harsh word stirs up anger.”
- Temperance is typically described in terms of what an individual voluntarily refrains from doing. This includes restraint from retaliation in the form of non-violence and forgiveness, restraint from arrogance in the form of humility and modesty, restraint from excesses, and restraint from excessive anger or craving for something in the form of calmness and self-control. Temperance is commonly broken down into four main strengths: forgiveness, humility, prudence, and self-regulation. When tempers flare, things become more difficult to handle. Things get out of hand, they lose control of their emotions and everything gets ugly.
- Building bridges is an essential part of any team building activity. Building bridges characterise our times, despite some gaps between some of us. Enormous efforts are being made in our companies by various departments and individuals to help build bridges among our respective organizations. Four words characterise the metaphorical bridge building, these are: shared aspirations, integration, connectivity and inclusiveness. We inside HQA & FQA, in sum, need to be involved in bridge building across all departments by sharing with, and learning from, each other. Departments and individuals unwilling to build bridges today are likely to remain isolated tomorrow. Bridge building today, indeed, for all of us is our future building!