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- 1. TEAM International Oct13 / 2016 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617
- 2. TEAM at a Glance Global IT Software Solutions Company •US owned and managed •Headquartered - Lake Mary, FL •4 Operations Centers: – Kharkiv, Ukraine – Lviv, Ukraine – Medellin, Colombia – Lublin, Poland Vietnam (plan opening) •300+ software engineers worldwide •Sister IT Staffing company in Dallas can assist in supplying US resources •Long-term partnerships •Founded in 1991 TEAM International Introduction 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617
- 3. Engagement Model Dedicated Development Center (DDC) • Long-term strategic partnership • Your remote dedicated staff • Knowledge of your domain • Focused on your needs • Certified software engineering experts experienced in delivering most complex solutions resulting in high quality product • English language competence which is better than in other popular outsourcing locations resulting in saving your time and efficient communications • Competitive rates that are significantly lower than in the US allowing you to reduce your overall costs • 91% staff retention rate which is much higher than in other outsourcing locations resulting in gaining domain knowledge therefore improving overall productivity • Standard processes & procedures established to ensure consistency of performance • Transparent and flexible working environment which allows you to fully control your DDC TEAM International Introduction 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617
- 4. TEAM DDC Example • Telenor Denmark • Part of Telenor Group, HQ in Oslo, Norway, 40,000 employees • 184m mobile subscribers in 14 countries • Engaged TEAM in 2011 with a team of 5 FTE’s in a DDC environment • DDC team is approaching 80 FTE’s today with plans to increase to 100 by year end • Team members make frequent trips to Denmark as needed • Application Development, QA, Configuration Mgt, Business Analysis • .Net, Java, ASP, C#, Javascript, HTML among others • Upon Statement of Work (SOW) signing • Commit to staffing up project team within 30-60 days depending on size • Several weeks of TEAM Discovery • Onsite discovery/training visits as needed • Knowledge transfer on requirements, policies, procedures, methodologies TEAM International Introduction 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617
- 5. Engagement Types Solutions Development (Consultative) •Managed by TEAM •Typically full SDLC •Typically PM, BA, Architect, Developers & Testers on team Staff Augmentation •Managed by Customer •Typically parts of SDLC •Typically only Developers or Testers on team TEAM International Introduction 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617
- 6. Software Solutions Development End-to-end Software Development Lifecycle • Requirements Analysis • Architecture • Design • Application Development • QA & Testing • Maintenance / Lifecycle Management TEAM International Introduction Typical Team Structure • Account Manager • Project Manager • Business Analyst • Architect • Developers • Testers Mature Processes & Methodologies • Primarily PMI PMBOK methodology • Flexible to use such methodologies: SCRUM / Agile / Kanban / Test Driven / Waterfall / Iterative 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617
- 7. Scalability TEAM International Introduction • Access to vast IT talent pools – Kharkiv, Ukraine – Lviv, Ukraine – Lublin, Poland – Medellin, Colombia • University partnerships/internships • 20+ years professional staffing • 91% retention rate 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617
- 8. TEAM Human Resources • 100% experience of working for overseas customers • 100% speak English • 95% advanced college degrees (BA+) • 60% 5+ years in IT • 25% 7+ years in IT • 40% graduated from universities which rank among Ukraine’s top 10 schools • 30% awarded technical certificates and awards - Microsoft, Sun, Oracle etc • 30% traveled on business trips to customers’ sites TEAM International Introduction 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617
- 9. Awards & Recognitions TEAM International Introduction 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617
- 10. Technologies JAVA / Open Source • Linux/Unix • JAVA, J2EE • JSP, JSF, Spring • Swing, Portlets, Servlets • WebSphere, Jboss, Apache • JBPortal, LifeRay Web Development • HTML5 • HTML • XML • Flash/Flex • JavaScript • AJAX • PHP/Python • Apache • Ruby on Rails Microsoft Platform • Windows • .NET, C# • ASP.NET, ASP.NET MVC • Win Forms, WPR • Silverlight • WCF, ORM, ADO.NET • VBScript • MS IIS, ISA Server • C/C++, STL, WTL, MFC TEAM International Introduction 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617
- 11. Technologies Mobile / Smartphone • MacOS/Objective-C • Google Android/Java • Windows Mobile/.NET • Symbian OS/C++ • BlackBerry OS/JDE • Palm WebOS/C++ Databases • SQL Server / MySQL • PostgreSQL • Transact SQL • PL/SQL • Oracle • MongoDB • Interbase • Firebird SaaS / PaaS • Force.com • Amazon EC2 • Google App Engine • Windows Azure TEAM International Introduction 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617
- 12. QA & Testing TEAM Quality Control Department: • ISTQB certified • Standardized testing process and templates / adaptability to Customer’s processes, standards Testing Process: • Project , Product Scope and Software Requirements analysis • Testing process establishment • Testing planning • Implementation: – Test Design (test cases/check lists development) – Automation/performance scripts development (if applicable) – Testing documents review – Tests execution – Test Results analysis and metrics gathering – Testing process improvement Testing Types • Functional / Regression / Performance (load and stress testing) / Compatibility / Localization / Installation / Integration Testing Methods: • Manual/Automated/Grey Box/White Box TEAM International Introduction 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617
- 13. Security Secure class A office - 24/7 guard, magnetic key entry Access to Data • Limited user access by project / customer • Secured data transfers (VPN, RDP) • Proprietary VoIP protocol by mitel.com Network and Internet • Physical / logical network segregation, firewall Data Protection • Quality and security standards by: • CMMI L3 - since 2008 • ISO 27001 - info security measures & recommendations • BS 25999 - business continuity measures • Server with authorized personnel only • Dual power& internet supply • Backup and Recovery procedures TEAM International Introduction 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617 IP rights • Employment agreements • NDA • MSA • US company - regulated by the US legislation
- 14. Colombia as IT Destination • Population - 47 mln - Third largest economy in South America • 32,000+ specialists – IT talent pool • Language - Spanish • Time zone GMT-5 (1 hour time difference with US EST) • Cultural and geographical proximity to the US • Large pool of highly-skilled technology talent • 4,705 research groups in science and technology • 50+ universities and colleges, 8000+ IT graduates annually • Second largest IT outsourcing industry in Latin America • Sixth worldwide in protecting investors (Doing Business 2013 ranking) • Among Gartner's TOP 30 Outsourcing Destinations TEAM International Introduction 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617
- 15. Operations Center Medellin • Second-largest city in Colombia - population up to 2,5 mln • Major economic and cultural center • First Colombian business cluster with 81,700+ companies • Innovative City of the Year 2013 (beating NYC and Tel Aviv) • One of the best 20 cities to do business in Latin America (by America Economia) • GWinner of Business Destination Award 2013 (by Business Destinations and American Express) • Most Competitive City with Best Quality of Life of Colombia 2009-2010 • Economic growth of 4.6% in 2013 exceeds other famous Latin American locations (Mexico City, Buenos Aires and Montevideo) • Office rent costs lower than in other famous locations (Caracas, Sao Paulo, Rio, Bogota, Buenos Aires, Santiago) • 54 Higher Education Institutions • English as a second language • Local government support • International airport – 2 daily flights from Miami TEAM International Introduction 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617
- 16. Testimonials ...The Telenor DDC in Kharkov has reached a high level of maturity and therefore TEAM employees are important and invaluable members of some of the most complex and strategically important projects... Torben Frolund Onsite Manager Telenor ODC Kharkov TEAM International Introduction ...TEAM scores heavily over our Indian partners. TEAM’s quality and quantity of work stands out in the outsourcing world. We estimate TEAM’s productive capability at roughly 2.4x that of our Indian partner on a per person basis… Richard Williams Head of Software Development (Enterprise) Bond International Software (UK) Ltd ...We engaged TEAM to help us complete a complex, cloud based, custom ERP. We work on daily basis as they really are an extension of our enterprise and continue to be satisfied with their performance.... Darin Burgstahler IT Project Director ITC Service Group, Inc. * Reference letters available upon request 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617
- 17. Testimonials TEAM International Introduction 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617
- 18. Thank You TEAM International is US owned and managed global IT custom software development consultancy with offices in the US, Latin America and Europe, assisting US and European clients expand their business by delivering high-quality and cost effective software solutions For more information please visit www.teaminternational.com TEAM International Introduction 1145 TownPark Avenue, Suite 2201 Lake Mary, FL 32746 Office: (407) 708-5617