Team 4, “Team PMP” IT Installation of the Adelphi Veterinary Clinic IFSM 438: Project Management ITP-1 Project Deliverables - Project Charter Project Manager Cheryl Brown Deputy Project Manager Jesse Holmes Documentation Manager Terence Fletcher Editor Michael McKnight Configuration Manager Nhi Thach Functional Project Manager Brian Sheridan Clinic Manager Donna McKalip IT Installation of the Adelphi Veterinary Clinic Date Issued:       June 28, 2015 Project Name:    Adelphi Veterinary Clinic IT Installation Project Charter  Project Sponsor:  President, University of Maryland - University College Project Context & Background: The clinic recently received a monetary grant from UMUC for its first computers and Internet connectivity. The veterinarian clinic is an organization that consists of ten vets, seven animal technicians, and five receptions. The clinic is housed in a single building with a second/adjacent building for animal boarding and long-term care. Each vet had his/her office, and there are eight examination rooms, 3 operating rooms, and three diagnostic rooms for x-rays and tests. Project objectives: Team PMP will work together to innovate and incorporate information technology for the Adelphi Veterinary Clinic at the University of Maryland University College. By utilizing Information Technology, the clinic will increase productivity and improve operational efficiency through:    a) Availability – A system that can be trusted to work when needed.   b) Reliability – A system that consistently performs to meet organizational needs. c) Scalability – A system that will accommodate growth. d) Supportability – A reasonably priced system that support the organization’s operational needs throughout its entire lifecycle. e) Serviceability – A system that incorporates long-term preventive maintenance at an affordable cost. (Westland, 2010) Project Scope: Methodology/Approach - Team PMP will contact with Apple, Dell, and Gateway and perform price comparisons, thus maximizing the budget and determining who will give us the most quality IT products at an affordable price. Includes - This will include desktops, laptops, and any other portable electronic devices for all staff members. Renovation of a large office and building for the installation of IT products for the clinic, developing comprehensive space for the network infrastructures (primarily for network connectivity) Excludes - Project will retire once the IT system is completed, and training is provided.  There will be no long-term installations and training provided unless negotiated. Success Criteria - Achieving and exceeding customer satisfaction through the quality of work performed by Team PMP. From planning and execution, to follow up training, Team PMP wants to make this process the best renovation experience for the clinic staff and its patrons. Key Stakeholders: Client: Donna McKalip Project Manager:Cheryl ...

1. Team 4, “Team PMP”
IT Installation of the Adelphi Veterinary Clinic
IFSM 438: Project Management
ITP-1 Project Deliverables - Project Charter
Project Manager Cheryl Brown
Deputy Project Manager Jesse Holmes
Documentation Manager Terence Fletcher
Editor Michael McKnight
Configuration Manager Nhi Thach
Functional Project Manager Brian Sheridan
Clinic Manager Donna McKalip
IT Installation of the Adelphi Veterinary Clinic
Date Issued: June 28, 2015
Project Name: Adelphi Veterinary Clinic IT Installation
Project Charter
Project Sponsor: President, University of Maryland -
University College
Project Context & Background:
The clinic recently received a monetary grant from UMUC for

2. its first computers and Internet connectivity. The veterinarian
clinic is an organization that consists of ten vets, seven animal
technicians, and five receptions. The clinic is housed in a single
building with a second/adjacent building for animal boarding
and long-term care. Each vet had his/her office, and there are
eight examination rooms, 3 operating rooms, and three
diagnostic rooms for x-rays and tests.
Project objectives:
Team PMP will work together to innovate and incorporate
information technology for the Adelphi Veterinary Clinic at the
University of Maryland University College. By utilizing
Information Technology, the clinic will increase productivity
and improve operational efficiency through:
a) Availability – A system that can be trusted to work when
needed.
b) Reliability – A system that consistently performs to meet
organizational needs.
c) Scalability – A system that will accommodate growth.
d) Supportability – A reasonably priced system that support the
organization’s operational needs throughout its entire lifecycle.
e) Serviceability – A system that incorporates long-term
preventive maintenance at an affordable cost. (Westland, 2010)
Project Scope:
Methodology/Approach - Team PMP will contact with Apple,
Dell, and Gateway and perform price comparisons, thus
maximizing the budget and determining who will give us the
most quality IT products at an affordable price.
Includes - This will include desktops, laptops, and any other
portable electronic devices for all staff members. Renovation of
a large office and building for the installation of IT products for
the clinic, developing comprehensive space for the network
infrastructures (primarily for network connectivity)
Excludes - Project will retire once the IT system is completed,
and training is provided. There will be no long-term
installations and training provided unless negotiated.
Success Criteria - Achieving and exceeding customer

3. satisfaction through the quality of work performed by Team
PMP. From planning and execution, to follow up training, Team
PMP wants to make this process the best renovation experience
for the clinic staff and its patrons.
Key Stakeholders:
Client: Donna McKalip
Project Manager:Cheryl Brown
Deputy Project Manager:Jesse Holmes
Documentation Manager:Terence Fletcher
Editor:Michael McKnight
Configuration Manager:Nhi Thach
Functional Project Manager:Brian Sheridan
Project Milestone:
Proposed Start Date: 7/15/2015
Testing Date: 8/7/2015 – 8/8/2015
Implementing system Date: 8/9/2015
Propose End Date: 8/9/2015
Project Expense:
When contacting vendors, we will use this formula to determine
the cost of IT products. Team PMP will compare and contrast
requisitioned material & equipment to stay within budget.
(Cost / (100, Desired Gross Profit)) * 100
Equipment: $33,887.25
Labor: $100,000.00
Expected Business Benefits:
The business benefit of incorporating Information Technology
within the operational goals of the clinic will result in vast
amounts of quality assurance for the patient’s pets that frequent
the clinic. This enhancement will allow for the organization of
documentation and scheduling versus the extensive use of
paper. Team PMP will also incorporate a Clinic Patient
Management system that will consolidate all material into a one
system that only the administrative receptionists will have
access. The system will encrypt this information and will only
allow authorized users access. Providing patients with a piece

4. of mind in knowing they can safely give their personal
information without it being compromised. This type of data
integrity, automation, and tracking will increase the clinic’s
credibility and reliability, as well as offer its customer an
improved customer experience through a streamlined process
during every clinic visit.
Project Objectives:
To design and implement an innovative Information Technology
system that will integrate the day-to-day operational duties of
the clinic staff. This process will incorporate paper records and
schedules into one single integrated system. The system will be
user-friendly, provide a consistent page design with logical
menus, and offer search features that allow users to link directly
to the menu without connectivity failure. The system will also
provide information codes that the administrative specialist
could use to sort through information in a consolidated manner.
Key Outputs/Deliverables:
While installing Information Technology system throughout the
clinic, training may be needed to those who are not familiar
with using a desktop, laptop, etc. Although the system is user-
friendly, the staff will require training on the various operating
system and application software use. It will not be necessary for
the front desk receptionist to gain knowledge on the
connectivity, as we will have a team primarily responsible for
connectivity troubleshooting.
Issues and Risk:
a) Total expense may exceed budget
b) The availability of a communication medium to support IT in
the local area.
c) Frequent infrastructure networking maintenance
Assumptions:
a) Any changes in project scope by the Client will be
communicated to the Team PMP Project Manager as soon as

5. possible.
b) A change in project scope must be agreed upon by both the
Client and Team PMP before any work gets performed.
c) Team PMP will complete the work on the project during the
clinic off hours, where applicable. The Client will provide
Team PMP with a proposed schedule prior to project start, as
well as notify Team PMP of any changes in the schedule within
24 hours of the scheduled start of a day.
d) Where feasible, Team PMP will store equipment on the
Client’s site, but out of the way of the clinic staff and its
patrons.
Constraints:
a) No additional staff can be hired.
b) No capital can be used above the budget.
c) Client requests minimal disruption to their work animals
during the day. Consequently, all work associated with load
noise, e.g., hammering and drilling will be done after normal
work hours. (Project Phases and Organization, 2014)
Project Status Reports:
a. Project Plan week meeting - attended by sponsor and project
team to discuss the overall status of tasks and potential issues
that arise.
b. Bi-weekly Project meeting – attended by an executive
sponsor, sponsor and project manager to discuss the overall
status of the project, potential risks, and budget issues.
(McKeever, 2006)
References
Project Phases and Organization. (2014). Retrieved 06 27, 2015,
from Saylor Foundation : http://www.saylor.org/books/
McKeever, C. (2006). The Project Charter - Blueprint for
Success. Cross Talk - The Journal of Defense Software
Engineering, 1-9.
Westland, J. (2010, 04 23). 5 Goals Every Project Manager
Should Aspire to Achieve. Retrieved 06 26, 2015, from

6. CIO.com: http://www.cio.com/article/2418747/project-
management/5-goals-every-project-manager-should-aspire-to-
achieve.html
5
https://mail.google.com/ /s
_ -':~ ;!;,ri'.:,ll IiV - i ComLin ~d l5'6S dra(t'~ i J71215 edil -
l.I~<~osof~ Fi cj ecf
~~
7.;'!; fE)0~~.".~E FEPCRT CftO1ECT VIE1'! FON.14T
Z CSI _ c - ~~~ ba P c= ~i I I ~ cn T I. - ~. '-~ (—~ mni~ (-
P,i~l j11 sa
~ ~ L? L L i .~-- L~
~ i]Co~,y N -pest L.nls
tl-i~o
F~a-I E I U ~,~, ~;- .h :X a r~ .Inn all t I Fact I.la: I IuJ~ 7a I I
larm~~~an _
Fcrmxt Pa Flu ~Ina~tivate Schedafe Schcduk - .. .
_ ~.ii;:t,~~.~r~ font ScheUuie 7astz
Sin ],'<'1~
i ..
~'Ourafion ; Start

7. ...._ .. _..._ ,2J. ̀.
~-- r. L; ie Tmr Namz
F'nish Prcde<u~r- ~ -~~ --~_ __" - -~~a • 1 Project Menegement
___ ____ 29 days lNed 718116 !Mon 8N7N6' ~` • 1.1 AOalysls
.. 6.26 days Wed~7/8ltb IThu 7116116
- • 1.i,1 Document requirements ~ 1 day Wed 7/B/i5 Wed 7l8l18
~.< ~ ~ 1.7.1.1 Hold meetings with executive Sponsors a.6 days
Wed 718!16 Wed 718M6
1.1.1.1.1 Identify sVategic orgamzahonal goals to rr 4 hrs Wed
7Jeti5 Wed ~ten5
b • 1.1.1.2 Hoid meetings w(th kay Stakeholders and o.6 days
Wed 718116 ,Wed 71BH6 4 iresources
- ! ~ ; 1.1.1.2.1 Identify business unit driven goels 2 hrs Wed
7/8/15 'Wed 718/15
1.1.1.221dentify ereaswhere efficiencies ere need 2 hrs Wed
718/15 'Wed 7/8115 7Q I • 1.7.2 Select protect team 8 days Thu
7/9/i6 'Wed 7/16/1b 3u u ~ 1.1.2.11denBfy intemai resources 8
days 'fhu 7/9N5 Rton 7!13115i; 1.1221den6(y areas where
efficiencies ere needed 2 days Tue 7114/15 'Wed 7115/15 10u e
i ~ • 1.1.E Meetw/Executive Sponsors 0.26 days Thu 7/16116
Thu 7/i 6/16 '.9~' ~, ~~ 1.1.3.1 Determinetargetgo-livedate__
2hrs Thu7H6/15 Thu7l10115~' ~ • 1.2 Conduct WBS Meeting
w/key Stakeholders 2.76 days Thu 7116116 ;Mon 7/2oH6 2i~ i
~ ~ 12.1 DevelapPouild WBS 4 hrs Thu 7116/15 Thu 7/16/15~
~~ .1.22 Review WBS wifh executive Sponsors_ 0.25 days Thu
7N6H6 Thu 7116N5 '16n ~ ~s _.~ 1.2.2.1 Conduct Meeting with
Executive Sponsor 0,26 days Thu 7H6116 iThu 7/16116~' ! ~
122.1.1 Identify potential risks 2 hrs 'Thu 7!16/15 'Thu
7l16~15i~ ~ ~ ~ 12.3 Assign &Finalize Resources
__ 2 days Fri 7/17/15 Mon 7120115 16= ' ~
_ _~ 1.3 Create budget 1 day Tue 7!21116 Tue 7!21!16 14~ ' ~

8. 1.3.1 Hold meeting with financial Sponsor to review 1 day Tue
7!21115 'Tue 7/21/15
rIL i'
~''
~ ~ _ tom' I --
of 1
7/.13/2015 9: ] 8 A~~
'WBS part 2.jpg https://mail.google.com/_/scs/mail-static/
/js/k=gmail.main.en.tyW4...
{~ '-7' = Ga:i7T CHaRTT~ots RP-3 Combined W85 draft
V50712i5 edit-~~Iicrosoft Fioje<t ? - 6
~~ ~7y~ _~ TASK ~. RESOURCE REPORT PROJECT VIEV!
FOftMaT Sgn in ~'°~ h~ 8
I~
',.~ `~'
Cut . .' . "-~ ~ ~ ~ ~ ~ Idarkon Tack
Mal ' I11 ~ I a n. w+ ~e. ego.
r ~ ~„ t r' 1-~ Summary
~... - ~
~ Plates ~ Find
~~
C~j Copy ~
-

9. ~Resped Links '~ Mlest nDetails ,yh C1¢ar
Gantt Paste
~Pormat
g r ~ F„~ , co cj
"~'~ ~~~ g~ a~nnctivate.
Idanually ~1 ~ I~;pcct 61ove tdade Task
i-F
Infom~ation _. Scmll
Chad• Painter Schedule tiJ ~d~~ - D~vera~le Add to Timeline
~o Task C~~-'F~~~'
Vlei~ CliVboartl Fant S<hetlule Tasks Inset P~opeRles Etlttinq
~~.
.Sun ~REli~ ~h'ed 9/:l15
..... ..
Task
F:iode ~ TeSL Dame .Dutallon $tart finish Prfde<~5or5
F~~pu.t ._.:_____-5
726 8R 8:5 8t1fi G?3 9.
• 1.4 Schedule Protect Update Meetings 18 days Wed 7122116
Mon 8(17/16 20 '
z3 ~; ~ 1.4.1 Weekly Meet(ngs 18.26 days Wed 7122N6 ;Mon
8/17H6
Za tJ '~ ~~ 1.4.1.1 ProjectManagerw0lHostTeammeeting
is.isdays wear/zz/ss !moos/v/is I I~ 1 1 ~ 1
discussing overall team progress of day today
operaHona

10. 31 ~' 1.4.12 ProjectManagerwill Host Team meeting 1 hr Idon
e/t7/i5 t.9on 8117115 24
discussing overall team progress of day to day
32 r • 1.4.2 Biweekty meetlngs '.0.38 days Mon 8/17Hb Mon
BN7H6 '23
~3 t3 ~ •1.4.2.1 Department ManagerMeetlngs.Each o.3eaays
moos/v/is ~nnana/i~(ss ~
department Managerwill give datalied
presentations of updates on project
34 ~ '1.4.21.10epartment Manager Meetlngs. Each 'l hr .Mon
6/17/15 IMon B/17JS5
department Maaagerw0l give detailed presentations of
updates on proJeR. 1
3> .. 1.4.2.1.2 Department Manager Meetings. Each ~'.ihr IMon
B/17/15 .'Mon B/17/15 ~34
department Managenvlll give detailed presentations of
updates on project. 2
36 ~~ 1,4.2.1.3 Department Manager Meetings. Each '1 hr Mon
B/ll/15 jMon B(llf15 ;35 ~
department Managerwill give detailed presentations of '.
updates on project, 3 '.
~' ~ • 1.4.3 Biweekly meetings - Executive '0.38 days Mon
8H7H6 ,Mon 8117!16 I37 j R s/17
%a LJ ” , ~ 1,4.3.1 Protect Manegerwlli host and update o.aa
days !Mon e/i~/is !Mon s/v/is ~

11. Executive ManegerlSponsoro on the overall
status of the project
~ ~,---- ------------ ~ n
~~~1~} ~ {~ ~ ~~ ? 417 % I ~'., ~c _ v '. - ~l ~i ',
1 of 1 7/13/2015 9:19 AM
'WBS part 3.jpg https://mail.google.com/_/scs/mail-static/
/js/k=gmail.main.en.tyW4...
(~ {~ ``7 - G;xNTi rnARTToO(~ ITp-3 Combined WBSdraft
V5071215 edit-fdicrosoR Project ? - 8
r ~ ~, j TASK ~ RESOURCE (tEPORT GROIECT VIEW
FOftMaT Sgn in .,~ 6
~~A; ,~'p Cut
aiI
_ ~ ~ ~ ~ ~ ~ Markon Tack
~
~li I
~ ~~ t-r Summn
ry
~ ; tdates ~,q ~ Find
IIiJ ~'
Copy ~
o-,..s< sa. r=, ao,

12. - ~Recpect Links
~ i ? Ls~+
°~M~estone
I i =i ~3❑Details Clear
Gantt Paste 1
u
3 _ f,} . ~ ~f., ~= q~. m c~ ~ Manuall, t I :peel M ve Pdode
Task In(ortnatian ~ Scrod
Chad- Pormat Painter ~na<t~ste Schedule d;d ale -
i4C~=i~.;.ra61e Add to Timeline to Task ~F~~~'
Vlrw Ulp6uartl Font S~hetlul< Tasks Insert Pro~eAies Ediiing
~
~. Sun 726/i~ INttl
9/:JIS
Task August 5
r:iode ~ Tas4 blame Duration Start finish Predecessors 726 e~_
6:B eli6 &29 ~,
=9 ~ 1.431.1 Project Managenvili host end update Executive 1
hr Mon B/17/S iMon 8/17/15
Manager/Sponsors on theovereilstatusofthepro)ect 1
~1.4.3.1.2Project-~a '~ Managerwill host and update Executive
~.l hr .Mon B/17/15 Mon B/17/15 X39
Manager/Sponsors on the overall status of the protect 2
'1~ ~ 1.4.3.1.3 ProJeR Managenvlll host and update Executive 1
hr Mon B(17/SS ~iMo~SJ17/SS ;40

13. Meoeger/Sponsors on the overall status of the protect 3
-~'- ~ ~ 2 Selection of HardwarelSoftware 29.48 days Tue
8118H6 iMon [email protected] 1
4= ~ • 2.1 Meetwlth Apple, Dell and Gateway—price 27.5 days
'Tue aNeN6 ;Thu 9124116 ~
comparisons
u '~ • 2.1.1 HafdWa~e '16 days Tue 8/18H5 Tue 9/8H4 - ~
~~ ~5 ~~, ~ 2 1.1.1 Apple 6 days Tue 8118116 Mon 8t24H6
as ~, 2.1.1.1.1 Retrieving pricingforlpeds 5days Tue8/1B/15
Mon8/24N6
a~ ~ 2.1.1.2 D811 'S days Tue B126H6 ;Mon 8/31H8 46
4$ ~ 2.1.1.2.1 ReUieving pricing fob computers, 5 days Tue
8125/16 hlon 8131N5 [ -- 7 ~
monitors, servers and hosting
~r7̀4 '~ ~ 2.1.1.3 GBteWay 6 days Tue 9NH5 )Mon 8/7/16 j47
%o '~ 2.1.1.3.1 Retrieving pricing for computers, 5 days Tue
911!15 Mon 9!7!15 ■
monitors, servers end hosting
51 ~ 2.1.1.4 Netgear ModemlRouters t day Tue 9/8/15 Tue
9!8!15 49
52 ~ .2.1.2 Software. 10 days Wed 919H6 Tue 9122H6 44
s3 ~ 2,1.2.1 Retrieve Pricing fof Microsoft office fof
compU',5days Wed 9t9ti5 ,Tue 9/15!16
~ I~ 2.1.22ReMeVepridngfOfApplelOSend 5days 'Wed9/16115
'77ue9t22/15 '53
applications for handheld devices '~

14. ~ ~ n
f
1'~ ~_.___. -s-
i _ _ _ _ _ ~
1 of 1 7/13/2015 9:20 AM
WBS part 4.jpg hops:!/mail.google.com/_/scs/mail-static/
/js/k=gmail.main.en.tyW4...
(~]' {~ °y)' - = raPtirCW'iliT T0015 ~iP-3 Combined WBS draft
Y50712S edit-Mi<rosoR Project
L_. p~ TASK I RESOURCE REPORT PROTECT VIES"!
FOMiAT
~~ ~ .:, ~~~Anal
~R9arkon Trzck -'lit ~ t_.? i~ '-,,~~~,
~P f~5ummary
._
C~'~Copy -
_I.~~~~
Respect Links '~ M~~st ne
Gantt Paste D 7 U ~;r- — o m ~ Manvai~~ t
~'' H'~= "• S"
LrpM (dove Mode Tark

15. Chat• Format Painter `-' elnacWate Schedule xhad Ar
itt~tlueiahle
Vi~~v CIIVboard Font v 5~hetlule Tasks Insert
Surt 7/26J~d
F _ I
~NeE 9/2/15
....
Tasl:
h~~~e . Task Wamz . Duration itad .'.. finish . Prede<e.ors
~I
53
54
en
ci
e:
F.
F~
65
EF
6P
6°
n9
%o

16. ~r
r_
7i
'a
? — 67
1 (dotes ~$ Find
[Q Details ~~ Clear
~nfartnation __
~AddroTim~fine
Scroll
to Task ~F~~~'
P~opertles Etlitinq ~
nugust S
7R6 8 2 E;5 B/16 &23 9.
a • z.7,s oonaucc meeungs ~.5 aays wea arzsno i nu erzvn5 :5z
2.1.3.1 Conduct Welk-through offacilities/buildings 1 day Wed
9123/15 'Wed 9/23116
where the hardware wiii be located
2.1.32 Conduct meeting to determine if facilities or 1 hr .Thu
9/24115 TThu 8Y24115 '56
building will require build out to support hardware
2.1.3.3 Conduct meeting to review proposaiwith proje',2 hrs
Thu at24/t5 :Thu sl24rt 5 ;57
2.1.3.4 Conduct meetlng to review delivery date optio, l hr Thu
9!24115 (Thu 9t24t15 58 I
'~ ~ 2.2 Meeting with ExecutivelFinenclal Sponsors

17. ,.
A.38 days Thu 8!24!15 :Thu 8(24N5 43
'. 2.2.1 Conduct meeting to reVlew proposal ~.2 hrs ~ Thu
9124/15 Thu 9124115
~ ' 222 Conduct meeting to reNew delivery date options t hr Thu
9~24f15 (Thu 9124115 161
~ • 2.3 Contract for serviceslequlpment 1.29 days Thu 9/24!16
Mon 9128N5 ',60
2.3.1 Review for accuracy t day Thu 9124/15 :Fri 9!25/1 5
~ 2.3.2 Send to Legal for review 0.3 hrs Fri 9125115 iFri
9125115 64
2.3.3 Getvendors signature on ConUact 1 hr Fri 9!25/!5 69on
9128116 '85
2.3.4 GeUnternal slgnatufes on Conlfact 1 hr -felon 9l28l15
Mon 9128it5 X86
~ • 2.4 Working wlAceounHng 0.31 days Mon 9128!18 (Mon
9f28/16 63
~
....
2.4.1 Get Purchase order paperwork completed 2 hrs
_
f ton 9l26Ii6 bton 9!281!5
2.4.2 Get A!P signed vendor lirvoice for payment '0.5 hrs Mon
9128115 Lion 9!28115 '69

18. ~ ' ~ 3 ConfigurationlDavelopment 10 days Mon 9!28116 Mon
10112115'42
~', ~ 3.1 Review requirements provided by key Stakeholde,1 day
Mon 9!28116 Tue 8/29N6
~ 3.1.1 Ensure requ(rements are compete t day !don 9128115
Tue si29/15
• 3.2 Create Production environment 1 day Tue 9/29H6 Wed
9l30H6 ;72 ~
r—~—~`
1 of 1 7/13/2015 9:20 AM
~VBS pant S.jpg https://mail.google.com/_/scs/mail-static/
/js/k=gmail.main.en.tyW4...
(~' ~ '~'>' ~ ~~-'..7 ckARi l~ot5 ITP-3Com6ined NlBSdra(t
V5677215 edit-FvlicrazoR P~jed
__i~ ~ ~ TASK' ~ RESOURCE REPORT PROTECT VIED/
FOPhir1T
f~ Mai
_.
..Tit •~ w es< sw >s. Mw ~ ~7 Li~ ry~~y ~ Cut """"" ~ ~ ~ ~ ~
Rlarlcn TacA ~„ ~ t~ Summe
~J Copy ~ ~Rcspect Links ~Mleston
Gantt Paste g r p 1!q _ — — o n c5 Idanuaily ~ t I ;peel Hove
k1ode TasY.

19. Chad• - 4 Pormat Painter - ~' ̀"~' ~" glnactivate Schedule
,ch~J~ir +..,r Dzl-.~a~le
vView CliVboartl Fant 5<hetlule Tasks Insert~.
_ Sun T/2W1`~ .. 'Nttl 9/15
? — @
Sig ~n ~,- `~ 8'
Notes ~~q, ~$ Rnd
ht ~,
QOEtails Qear
Information Scroll
~Addto Timeline toTask ~Fili~
ProReAles Edilinq ~
Task
f•inde ~ Task flame .Duration Stall finish . Predecessors
Aupu t 5
7/Zc b] e:'4 6/i8 @2J
75 ~d 3.2.1 Configure hardware on test ernironment 0.5 days
Tue 9129!15 ;Tue 9/2at15
'6 ~ 322 Configure software on test ernironment A.5 days Tue
9129/16 'Wed 9/30115 75
~ ~ ~ 3.3 Create Teat environment i day Wed 9!30/75 Thu
10/1!15 74
~~ ~ 3.3.1 Configure hardware on test errvironment '0.5 days

20. Wed 9130/16 ~ Wed 9130115
%~ ~ 3.3.2 C011figUf2 SOftWaf2 00 test eDYlronroent 0.5
days .Wed 9130H5 .Thu 10(1115 '.76
Fo ~ ~ 3.4 Configure new hardwarelsoftware 7 days Thu 10/1H8
Mon 10H2N6 ;77
81 ~ 3.4.1 Use requirements documents '2 days Thu 1011/15
itdon 1015!15
°~ ~ 3.4.21dentiry any issues with requirements w! key 2 days
tAon to15i15 'Wed 1017/15 ';81
r
33
Stakeholders
~ 3.4.3 Reach out to vendor if necessary 1 day Wed 10!7115
Thu 1018115 :82
~ ~ • 3.4.41nstallation Phase 2 days Thu 1018116 Mon
10/12115'83
s; ~ ~ 3.4.4.1 Hardware Installation '1 day Thu 1018N8 ;Fd
1018116
e5 ~ 3.4.4.1.1 installing hardware such as runNng wires, t day
??hu 1018/15 ,Fri 1019!15
cables, tables; shelves, computers, monitors,
keyboards and charging statlons in designated
e~ ~ • 3.4.4.2 Software Installation I1 day Fri 7019H6 'Mon
10H2116 86
ps ~ 3.4.42.1 Installing Microsoft Office, Microsoft 1 day 'Fri
1019115 !tAon 10/12/15
Project and Apple Applicatlons to hardware that is

21. essentielfortheelinic.
F4 ~ ~ 4 System Testing pTONLY) 6.63 days Mon 10/1211[Wed
10121176'71
°fl ~ ~ 4.1 Teating the project In entirety '.2.6 days :Mon
10H2N6'Wed 10114H8
°~ ~ 4.1.1 Running programs 4 hrs trlon 10/12115 Mon
10/12/15
92 4.1 2_lisinnharrhya[r 1011211E Tue tOH3l15 11i — _-_.... --
___ _----
----__Ohrs
-- _ _
-----1d¢n
J n: ---r i r_ __-I 1
.'~ , ~ ~ ,~ sir
~-fi r
~ _7~ '}_'~ f~:~
;~
~, ~„
a'
h1
., --_ ~j'
k
4i
~'

22. _
l~I ~ _ _ r_ ~ _:~~. ~ c.~ .._~.~ .— ~
_`fi'_ ice',, ,
1 of 1 7/13/2015 9:20 AM
VJBS part 6.jpg https://mail.google.com/_/scs/mail-static/
/js/k=gmail.main.en.tyW4...
['~' {~ `7' .- Gr~tt?T Cw5A7TOOL5 ITP-3 CambinedNBS draft
V5071215 edit -Microsoft Pwjed ? — 8 1
~_ 1' TASK '. RESOURCE REPORT PROJECT VIEW FORhiaT
Sgnm ~-. ~ 6 )
~J
Gantt
C
hah-
~ Cut
' ,1~4
LJ [~~opy ~
Paste
'a Format Reinter
~~~ ~ -
drml _

23. g? I p
!
' ~~ ~~~~~I11 _~ o- .s.
1+,q ~"` a
~~ ~~
~ Idarkon Track - ~
sa: ~s, ro, _7 l~i'
,~Respectlinks
,. c~ cj Fdanualt; a 1. I ;pect Move
~" ~innctivate Schedule Jed~r. - -
G
[1_id
FAod<
~, P Su mnry
~Mlestone
Task
~_`~<~~:eraL.k~
~ '~. Flotes
LI=J
QDMaik
InformaVion
fy~Add toTimeline

24. ~$ Flnd
~~
~gezr
Scroll
~o Tas{: ~F~~~'
View~...
r
Olpboartl
SUn 72Wl~
Font
'Nltl 9/'J15
S~heUule Tasks.. Insert Properties EdlGnfl
Task
Mode • Task Namz . Duration Stall Finish Predece:sorz
~ugusc ~
7R6 s2 @,'9 E118 &23 E•
a2
4.1.2 Using hardware 6 hrs
.. __
tdon tOlt2l15 iTue 10113/16 ;91
_ __'_______—______________'__
°3 '~ 4.1.3 Testing dead zones for Wi-Fi 2 hrs Tue 10/13115
Tue tOH3/15 92

25. °~ '~ '. 4.1.41roning oUtbugs 1 day Tue 10!73!15 ';Wed
10/14/15 x:93
~i ~ 4.2 Remedlete eny lseues with vendor 2 days Wed
10114/151Fri 10/16/15 I90 II
~b ~ 4.3 Provide successful test results to project Manage't hr
_
Fri t0li6tt5 t>1on 10119!15 95
y~ ~ 4.4 Create test scripts 2 days tdon 10/19!15 Wed 10!21115
96
y~ ~ • 5 System Testing (Project TeamlKey Stakeholders) 16
days Wed 10121H! Wed 11N111b,89
~~ ~ 5.7 Perform testingwftestscripts bdays Wed 10/2111b
;Wed10i28115
~r ~~ ~ ~ 5.21de1tGfyatldd000me0tls5ueStoff 5days
Wed10t28/15 Wed 11/4/15 !99
$ »~ ~ 5.3 Re-test processes where there were issues i day Wed
t 1/4!15 Thu i 115115 .100
6 ~0z ~ 5.4 Document process testing A days Thu N15/15 ;Wed
i t!t tl15 101
~~3
~
~.~
'~9
~ B PreparPy RODUCTION environment 4.6 days Wed

26. 17111111 Tue 11117116 98
~~ 6.1 Co TESTenvironmentto PRODUCTION 2 da s Wed
1111111: Fri 11113/15
~fl; ~ r• 6.2 PeKotm small testtransactions 1 day Frl 11113116
':Mon 11l1fi116 104
~n7 '~ 6.3 Erase test data from PRODUCTION site ' 1 day Mon
11!16/15,Tue 11/17!15 ' 105
~C~ ~ 6.4 Communicate OK for go-live to PM '0.5 days Tae
11/17I15!Tue 11/17!15 1107
~~~ ~ ~ 7 Training Documentation ',22 days Tue 11H7H6'Thu
12H7H6 103
i ~~ ~ • 7.i Prepare end usertrefning documents 20 days Tue
11I17116iTue 72116116
~~~ ~ 7.1.1 Quick reference guides 2days
Tue11117115;Thu11i19/15
>tz
__
~ 7.12 Training documents with step by steps 5 days .Thu
11/19/15 Thu 11126/15 "11
~~3 ~ 7.1.3 Web-basedtrafning guides 3days
Thu11l26/15'Tue12HH5 112
>» 7.1.4 Docs for navigation of new computer 2 dais Tue
12!1/15 ''Thu 1213115__
—, ~, -;, n
1 of 1 7/13/2015 9:20 AM

27. WBS part 7.jpg hops:!/mail.google.com/_/scs/mail-static/
/js/k=gmail.main.en.tyW4...
(~]' {~ "~~ ' ~ Gr:FrR CFWRT700L5 ATP - 3 Combined WBS
daR V5071215 edit -Microsoft Project
r ~~L._~__.,~ TASK ~. RESOURCE REPORT PROTECT VIEW
fOftA1AT
r ~
c~ Cut
~ Anal.
~ ~ ~ ~ ~ ~lAarkco Track '
I11 ~. o-.:sa sv reF too.
t t
- ~
'3' = Su nary
L'-7,j Copy ~
_.._ _. _~~
R3, Respell Links ~ Mdest ne
Gantt Paste
t
g' j p
s
F,~ ~ ~
~.' N ~i c> >
Manually ~ t

28. '.~ S^
Inspect Move h9ode Tesk
Chnd• _ Format Painfcr alnactivate Schedule SJ ~J~..~ - r; f e.
.~ral~±
Vlew ❑Ipboartl Font r S~hetluie tasks Insert
~.
M.
.... Sutt iRbll~ ~!{ell 97E/15 .. .
Tn;4:
Mode ~ Task Namz
_-__
. Ouratlan Stall
-.__ _ _ _-__
finish
_ __..____ — _ ___ __..
. Predae;sors
? — @
Signor ~"-~.~~ @ )
'. Plotes ~~~~qq~,~ f$ Find
Inforion
~Detalls $ ~~~ -~Qear•

29. Add to Timeline ~o Task ~1 F~~~'
P~oPcrtles Edillnn
7126 &•2 BNi 6116 &~23 8,
>>5 ~ • 7.1.6 Documents on new software(spedfic to type 18
days 'Thu 1213116 Tue 12116H6 ';114
of user)
rib ~ 7.1.5.1 Desk receptionist 2 days '.Thu 12/3H5 Mon 12Af15
~ ~ % °1"+ 7.1.52 Veterinarian 2 days Mon 12f1/15 '~ Wed
12!9/15 116
>>a ~ 7.1.5.3 Accounting/billingstatF '2 days Wed
12/9/15iFnt2111/15 '117
>>~ ~ 7.1.5.4 Executives 2 days Fri 12/11115 ;Tue 12/15115
118
~~o ~ • 7.2 MalntananceiPrep 2 days Tue 12116!16 Thu
12117N6 ̀110
~z1 ~ 7.2.1 Siowlyiransi(ioningthefacilityforsystemtransfer. '1
day Tue 12/16/15 ;Wed 12116!15
,~ tz ~ 7.2.2 Prepping the site to hold the hardware necessary ,t
day
forrenovatlons.
Wed iv16/15 iThu tv17/15 121
iz3 ~;
__
. 8 Training 10.94 days,Thu 12117l15.Fri 111118 1109
y ~Z~~ ~~ ~ 8.1 Prepare a treining schedule ,1.19 days Thu
12/17/16 jFri 12H8118

30. "> ~'> 6.1.1 Prepare Uaining schedule It day Thu 12It7/15 'Pri
72!18115
ize '~° .g,~,7Commun(cationtrainingschedule -0.19days
Fri12/18f15 Fri12118H5 125
~~7 ~ 8.12.1 Prepare email to send to end users 1.5 hrs Fri
12/19(15 IFri 12/18/15
123 ~ •6.2Setuptralnfngfecilltyitfyorworkepace !day Fri12lieli5
;1,7oni?J21/15 124
ia4 ~ 82.1 Perform Waikthrough of Uaining area 3 hrs Fri
tvteil5 .1,1on tu21/15
~>o ~ 8.22 Setup iaptoptdesktopsfnb training 5 hrs h9on
i?J21/15 (don 12!21!15 :129
~ 3~ ~a • 8.3 Gathering Repa from each Supplier 1 day Mon
12t21N5 iTue 12!22118 ;128
~~Z ~» 8.3.1 Hiring Reps from each supplier to fecilityerly
train 't day hion 12/21/15 ',Tue 12/22/15
the veterinary clinic employees on Their products I
rs; Ira • 8.4 HOfdWd~e T~a1~lOg 0.6 days Tue 12/22H6 .Wed
12123/16 137 ',
1~r r ---~-—f1~L~.
.+.<....~+ ..,-i-.~~m_ f_m..~Rnm~ .~mn.rF.~i~_ rl
l.n~.bn._~.h.._-__ - ~ ~... ,•.a ~n~n~~~c '_____ 1
;,
~ ~
~ ~~ r ~~ ! z ~,Bi !rI f i ~ ,~ '_ r ~
~~
1 of 1 7/13/2015 9:21 AM

31. ~VBS ~ar't 8 jpg hops://mail.google.com/_/scslmail-static/
/js/k=gmail.main.en.tyW4...
"?' - G:,hiTi CHART TOOtS ITP-3 Combined WBS draft
V56t12)S edit-~di<rosaR Project ? — @
~'
L~~ _~
TASK ~. (tE50URCE REPORT PROJECT VIEW FORMAT Sgn
m ~ ~ i9
~~. ~~
.'~'" ~ Cut
~
CFj
...... - ~ ~ ~ ~ ~ ~ Nark on Track -
Mal (It .~~. a .s+ s¢~ os, ica. ~
~v
;,~
L_~ ~ „.
°
~ g Summary
~
f Dlotes ~ flnd
~~

32. QDEtails
Gantt
C
<opy -
Paste
`Format
Respxt Links
p;' I p (;~ , ~ q,~ ~ cj bianunity A 1 Inspect Move IAade
'A' `~' ' ~Inactrvate
Milestonz
Task
~~Clear~
Information ._ Scroll
~F~~~'hnd~ - 7ainter Schedule ~.~J a.,L- - - ~:'~_, en6e~ Add
to Timeline ~o Task
Vle~v Cllpboartl Fani S~hedulcr Tasks Inset P~opeAles Edlllnq
_ san ~2krt~ INed 9/2(IS
Ta;k
69ode ~ TaskiJame Dumtmn
~.~
Start Finish Predecessors
August ~ 5'
7rz6 &+z &:.9 8ti6 e~t3

33. t3̂
__-------- ----p---- -------- y--------------
8.4.1 pro osaler use of monitors, computers and ke bos2 hrs
----Tue tv221t5 'Wed 12t23~15 i
—°-- --__ _-__- — .---_u
~3~ !~ 8.4.2 Classes on safety, ergonomics, and cleaning of 2
hrs 'Wed 17123/15' Wed 12123115 ',134 'i
hardware ' ' I
i3s '@, • 8.6 Software Training 7.28 days Wed 12/23116',Fri
1NH6 1133 ~i
i37 '~ B.6.1 Navigation of all software thatwill be utllized 2hrs
Wed 12123/15 iWed 12/23/15
~3g ~ 8.6.2 Uaer Interface training 2 days Wed 12123H61Fd
1~J26Hb 1137
~3g ~s 6.6.3 Teaching vets how to upload, download, slid 5
days Fd 12l25H5 'Fri 1!1!18 138
create documents and data
14~ ~ ' •9 RolloutlTransitlon 10 daya Fd 111H6 Frl 1116116
723
~~~ ~ 9.1 Schedule rolloutltransition schedule 5 days Fri
111!16 Fri 1l8/16
~~2 ~ 9.21dentl(y any rlaks or busy tlmes for stafiwlPM 3 days
IFri 1!8!18 'Wed 1/13H6 1141
~a3 ~ 9.3 Haves back-up plan •OLD SYSTEM '1 day Wed
1/13116 Thu 1!14116 142
~ ~a•~ ~ 9.4 Godive '1 day Thu 1H4116 Fri 1115/16 .143
ws ~ .~O PoatGo•Llve Support I82 days? PrI1H6116 iTue
6HON6 '.140
16 '~ 10.1 Dedicated IT ataHto work wfth any Issues 25 days
Fri 1115116 Fri 2/19116 ?

34. x'17 !~ 10.2 Dedicated support from hardwarefsoftware vane 1
day? Fd 2119!18 ;Idon 2!'L2l16 148
~~+g !~ • 10.3 Poat Project Review 66 days Mon 2!2?J16 Tue
6HON6 ,'147
~a9 ~ 10.3.1 Evaluation of project after it has been in place for,
t0 days Mon 2/22J16 R1on 317116
customer satisfaction
~ 5~ ' ~ 10.321denGfy success and faiNres t day? Mon 3/7116
'Tue 3/8H6 ' 149
~s ~ ~ 10.3.3 Review lmentory of supplies fo make sure 13o
days Tue 318116 Tue 4/i9116 15o
nothing was wasted
ilT2 __'<i '__.—'_'__1f1.3A1]LcJnmPffPedh_adr,_____—'—
_"_15da1S___Tt~(+4H plifi '~Tur fillONR '1F7
(i' 1 ~~i
f des ~— ~ e _~.., ~~S' V
1 of 1 7/13/2015 9:21 AM
~VBS part 9.jpg hops:/hnail.google.com/_/scs/mail-static/
/js/k=gmail.main.en.tyW4...
(~ {~ ''7' c ~FNII CY.aaTioOtt Iip-3
CombinedlNBSdraRV5077215 edit-MicwsoR Pioje<t ? — 8
~~ TASK RESOURCE REPORT PROTECT VIEW FORMAT
Sig m ~' ~~ 9 )
I~ ~ ~' C~
'~ C~j Capy

35. Gantt Paste
Chat• 'R Format Painter
MaI
- -
g ~ r p
~
~il -~ ~ ~ ~ ~ ~ ~
tdarkon Track -
h f. SW l_n p0.
~v Rcspxt Links
{,a . ~ . ~E ~~ qn ~ c5
Blnacwate
/ ' _ ? f
~
W''
blanual~~ 1 Inspect hi ve
Schedule sd,m~l_
-I~y~~
Mode
°~ t~ Summary
~ M~~estone
Task

36. i.: b=. ~rrahle~
' ~4otes
QDetaiis
Information ~
p~Add to Timeline
~ $$ Flnd
' i
~Qear•
Scroll
~o Task ~F~~~'
View Glppoartl~.
tin ~i26/1~
..
M
Fonf . Sfiedule
~Jfetl 9)2(15
Tasks InstA P~operflez Edlilnq
too
iai
iaz
F 143
iaa

37. 145
Z wR
~ tar
iae
149
~I
~I
Tpst: ~~~ august
Afode~ Tas4~blame Duration Stag '. Flmsh Fredecesson 7R6 82
8.6 SoftWO~e Ttdl~ltlg '.7.26 days Wed 12123H6'FrI1NH6 133
8.6.1 Navigation of ell software thatwill be utilized 2 hrs Wed
12/2365 Wed 12t23t15
~ 8.5.2 Ueer interface training 2 days Wed
12123116;Fr112126N6 137
8.6.3 Teaching vets how to upload, download, and 5 days Fri
12/25115 'Fri 1Iilt6 138
create documents and data
• 9 RolloutlTranslNon 10 days Fr11H/18 Fri 1N6/18 ':123
~ 9.1 Schedule rolloutltranaltion schedule 5 days Fri 111116 Fri
1/8116
~ 9.21dentify any risks or buoy times for steHwlPM 3 days Fri
118H6 IWed 1I13H6 141
9.3 Have backup plan •OLD SYSTEM 1 day :Wed 1/13!18 ,Thu
1114/16 142
~ 9.4 Go-Ilve 1 day Thu 1!14!16 Fri 1115116 143

38. 10 PoetGo-Live Support '82 days? FrI 1N5116 :Tue 6NOH6
;140
~ 10.1 Dedicated IT staHto work with any Issues 25 days Fri
1l1511~ .Fri 2!19/16
~ 10.2 Dedicated support from hardwarelsoftware vendtday? Fri
7Ji9l18 !!don 2!22!16 :146
~ ~ 10.3 Post Protect Review '66 days? Mon 2122116 'Tue
6!10/16 147
~
__
10.3.1 Evaluation of project after it has been in place for.: t0
days tdon 212?lts;61on 317116
customer satisfattfon
~ 10.321dentify success and failures 't day? H1on 3/7!16 Tue
318116 149
~ 10.3.3 Review inventory of supplies to make sure !30 days
Tue 3!8!16 Tue 4119!18 150
nothing was wasted
10.3.4 Customer teedback 16 days Tue 4119/16 'Tue 5110!16
151
~~ ~ 11 PY0J8C~CO~I1P~818d _
!day
..
Tue5j10Ji6 ;Wed S/11/16
_.
'145
_~

39. i `7' ~ i 1 i f: -: ` ~ 11 I l ~ i
~.
r
~i a ~ ~ ' ~~ ~ ~~ ~ E ~I ~~ ~ `.'..~ r
a ,.,: ~ ~~~ ~ , ,
5
1 of 1 7/13/2015 9:21 AM