Ernie Humphrey, CEO of 360 Thought Leadership Consulting, discusses how visibility into T&E processes and expenses—when combined with the right sort of industry benchmarking—allows companies to take control of T&E spend while also directly impacting top-line revenue and the bottom line.
Uncovering Insights: Using analytics and benchmarks to improve T&ECertifyInc
Mark Brousseau, a leading advisor in the finance space, shares how T&E analytics—when coupled with smart benchmarking—give finance the data they need to improve T&E processes while empowering employees to spend wisely.
Reinventing AP: How employing automation leads to scalable growthCertifyInc
Learn why organizations of all sizes are leveraging AP automation to manage cash flow better, improve efficiency, and increase employee happiness in this on-demand webinar with the Institute of Management Accountants.
The State of ePayables market research report, now in its 14th year, has become the most influential and widely-distributed report in its field. It is a must-read for all AP and finance professionals who want to understand the current trends in the market along with key performance data and best-in-class metrics.
Winning CFO Approval for Expense Management AutomationCertifyInc
Join Ernie Humphrey as he examines the top priorities of today’s CFOs and how automation can help to achieve these goals. He will walk through five strategic themes that your business case must address if you want buy-in from the c-suite.
What you need to know about Corporate Travel in 2019CertifyInc
Tech brands are transforming the business travel and expense landscape—and business traveler expectations. Join us as we look at the biggest trends in corporate travel and how finance leaders can create a future-proofed corporate travel policy that will help manage spending and cut costs—while also meeting the needs of business travelers in 2019.
Essential Elements for Better Corporate Travel in 2019CertifyInc
In a world of increasing personalization, business traveler expectations are being elevated to a point where their needs must be met at every step along the way. This webinar looks at new trends in corporate travel and how finance leaders can build future-proofed corporate travel policies that help manage spend and cuts costs.
Reinventing AP: How employing automation leads to scalable growthAshley Emery
Learn why organizations of all sizes are leveraging AP automation to manage cash flow better, improve efficiency, and increase employee happiness in this on-demand webinar with the Institute of Management Accountants.
Original airdate: September 9, 2020
Speaker: Mark Brousseau, Brousseau & Associates
2018 Expense Management Trends: How Will They Affect Your Company?Ashley Emery
This document summarizes a webinar on 2018 T&E trends and benchmarks to improve spend management. Key points include: T&E spending by US companies grew 13% to $296 billion in 2017; meals and gas make up the largest expense categories at 19% each; manual expense reporting costs $26.63 per report compared to $6.85 for automated; and automating expense reporting can reduce processing costs, increase compliance, and boost productivity. The webinar covered how companies can better manage travel spending and maximize ROI through expense control features in automated systems.
Uncovering Insights: Using analytics and benchmarks to improve T&ECertifyInc
Mark Brousseau, a leading advisor in the finance space, shares how T&E analytics—when coupled with smart benchmarking—give finance the data they need to improve T&E processes while empowering employees to spend wisely.
Reinventing AP: How employing automation leads to scalable growthCertifyInc
Learn why organizations of all sizes are leveraging AP automation to manage cash flow better, improve efficiency, and increase employee happiness in this on-demand webinar with the Institute of Management Accountants.
The State of ePayables market research report, now in its 14th year, has become the most influential and widely-distributed report in its field. It is a must-read for all AP and finance professionals who want to understand the current trends in the market along with key performance data and best-in-class metrics.
Winning CFO Approval for Expense Management AutomationCertifyInc
Join Ernie Humphrey as he examines the top priorities of today’s CFOs and how automation can help to achieve these goals. He will walk through five strategic themes that your business case must address if you want buy-in from the c-suite.
What you need to know about Corporate Travel in 2019CertifyInc
Tech brands are transforming the business travel and expense landscape—and business traveler expectations. Join us as we look at the biggest trends in corporate travel and how finance leaders can create a future-proofed corporate travel policy that will help manage spending and cut costs—while also meeting the needs of business travelers in 2019.
Essential Elements for Better Corporate Travel in 2019CertifyInc
In a world of increasing personalization, business traveler expectations are being elevated to a point where their needs must be met at every step along the way. This webinar looks at new trends in corporate travel and how finance leaders can build future-proofed corporate travel policies that help manage spend and cuts costs.
Reinventing AP: How employing automation leads to scalable growthAshley Emery
Learn why organizations of all sizes are leveraging AP automation to manage cash flow better, improve efficiency, and increase employee happiness in this on-demand webinar with the Institute of Management Accountants.
Original airdate: September 9, 2020
Speaker: Mark Brousseau, Brousseau & Associates
2018 Expense Management Trends: How Will They Affect Your Company?Ashley Emery
This document summarizes a webinar on 2018 T&E trends and benchmarks to improve spend management. Key points include: T&E spending by US companies grew 13% to $296 billion in 2017; meals and gas make up the largest expense categories at 19% each; manual expense reporting costs $26.63 per report compared to $6.85 for automated; and automating expense reporting can reduce processing costs, increase compliance, and boost productivity. The webinar covered how companies can better manage travel spending and maximize ROI through expense control features in automated systems.
T&E Trends and Best Practices in the Digital WorldAshley Emery
T&E Trends and Best Practices in the Digital World
Original air date: October 30, 2019
Join us to discover five key themes from the 2019 Travel and Expense Management Trends Report, a comprehensive survey of almost 600finance professionals. You'll learn specific ways to lower T&E report processing costs, positively impact the productivity of your travelers, and improve your company’s working capital management.
Ernie Humphrey presented on key findings from the 2019 T&E Trends Report. The report found that many organizations lack visibility into travel and expense data and control over spending. This is due to poor T&E management processes and a lack of dedicated expense management technology. Adopting expense management systems can improve efficiency, reduce costs, and increase compliance by making it easier for travelers to submit expenses and enabling straight-through processing. The presentation provided recommendations for organizations to map out their current T&E processes and costs in order to understand challenges and make a case for technology investments that address key pain points.
2018 travel and expense trends and benchmarks to improve spend managementAshley Emery
This webinar shares exclusive new data on T&E spending and provide proven strategies for getting the greatest return on investment for your T&E dollar.
Delivering Growth and Profitability in 2017: Insights from over 500 CFOsAshley Emery
Key findings from a recent CFO sentiment study include two primary channels to deliver growth and profitability and four factors that will determine company success in 2017.
Effective T&E Expense Management: A Million Dollar Value PropositionAshley Emery
Join us to discover how companies of all sizes are leveraging technology to establish visibility, benchmark costs and expenses,
and establish controls that lower expense report processing costs, mitigate fraud, fuel more effective T&E spend, and
impact productivity across the enterprise. We will construct a million dollar business case for T&E expense management
done right and empower you to identify specific opportunities to improve T&E expense management at your company.
Controlling Spend | The Elements of an Improved T&E ProcessCertifyInc
Travel and expense is a notoriously difficult operating cost to effectively manage that can severely hinder employee productivity and spend visibility. Join Mark Brousseau to learn how analytics and insights from trends can directly improve your overall T&E process for everyone’s benefit.
Exploring results from the 2017 T&E Expense Management Trends Survey, learn from the experience of businesses like yours and discover how you can streamline workflow, increase spending visibility and control, and manage the complex expense reporting process with ease.
Current Expense Management Trends and T&E Spending BenchmarksAshley Emery
Faced with rising costs and added responsibility for the bottom line, accounting professionals today are increasingly turning to software automation to streamline processes and better control spending across a number of important functions. Chief among these are travel and entertainment (T&E) expense reporting and reimbursement. Now, a new survey of more than 600 CFOs, controllers, and accounting professionals identifies the top T&E trends and approaches to expense management for today's small, mid-sized, and enterprise businesses. Mark Brousseau, of Brousseau & Asociates, and Jennifer Steinke, of Dycom Industries, Inc., will discuss what companies are doing to overcome their T&E expense challenges, as well as how you can leverage findings from the survey to improve expense reporting at your company.
This document provides information on managing agency data to improve results. It discusses collecting the right data on lead sources, tools for collection, training employees, and tracking key performance indicators like revenue per employee. Financial benchmarks are presented for agencies of different sizes. The importance of retention, cancellation reports, and staff key performance indicators are covered. Overall, the document emphasizes using data to optimize agency performance in areas like revenue, profitability, growth, and efficiency.
The document outlines Intuit's investor day agenda and materials. It includes presentations on Intuit's strategy to win in key areas like the QuickBooks Online ecosystem, TurboTax online and mobile, accountants, technology, data and security. The document reflects on Intuit's successful transition to a cloud and platform business model over the past 4 years and doubling of its total addressable market. It discusses priorities and metrics for the coming year to continue delighting customers through product experiences, data insights, ecosystem contributions and security leadership.
Expense Report Automation and the ROI of T&EAshley Emery
The latest webinar from Proformative and Certify will show you how organizations of every size and industry are using automation to reduce overhead cost and streamline workflow processes in order to maximize the return on their valuable T&E investment.
Winning CFO Approval for Expense Management AutomationCertifyInc
In this webinar, we examine the top priorities of today’s CFOs and how automation helps to achieve these goals. We walk through five strategic themes that your business case must address if you want buy-in from the c-suite.
CFO’s Guide to Expense Management Software: Ashley Emery
Robert Neveu is the president and co-founder of Certify, an online travel and expense management software provider based in Portland, Maine. Certify has over 15 million transactions annually from both small and large organizations globally. Certify provides cloud-based expense reporting software and mobile applications to help companies automate their expense processes, increase compliance with policies, and gain insights into spending. The presentation outlined the top trends in expense management for 2014 and best practices for companies, including integrating travel booking and moving to cloud-based systems for increased efficiencies and cost savings.
Ibm bis 2014 m. rolfe cfo insights from ibm global c suite studyIBM Switzerland
Performance Accelerators outperform other CFOs by perfecting financial efficiency, capitalizing on business insight, and creating profitable growth. They have mastered core finance duties and use analytics to develop deep insights from integrated internal and external data. This enables them to excel at scenario planning, risk management, and identifying growth opportunities. Performance Accelerators represent 7% of CFOs and are pushing the boundaries of the CFO role through their focus on analytics, profitable growth initiatives, and willingness to enter new areas beyond core finance.
The document discusses auto-generated expense reports and their role in the future of expense management. It describes Certify's tool, ReportExecutive, which automatically builds expense reports by merging receipt data, travel details, and credit card transactions. ReportExecutive schedules expense reports and reminder notifications. Employees then review and submit auto-filled reports for approval. The tool aims to eliminate manual data entry and improve compliance by simplifying the expense process.
How IT Life cycle management can drive efficiencies right across the law firmShaun O'keeffe
How are laws firms investing in technology? Discover insights from a survey commissione dby HSBC and The Lawyer.
Discover how IT life cycle management can support firms to focus on what matters... the client experience and attracting and retaining talent
This document provides a corporate overview of Hexaware Technologies, including:
- Hexaware's value system focuses on knowledge, technology expertise, flexibility, and acting as trusted advisors.
- It has over 6,300 employees globally across 32 offices worldwide serving over 167 active clients.
- Hexaware has expertise in areas like banking, insurance, travel, healthcare, and infrastructure management.
- The company has strong financials with $215 million in annual revenue, 50 million dollar clients, and net cash of $93 million.
- Hexaware partners with major technology companies and has received several industry awards and certifications for quality.
How Technologies like Certify and Uber Are Transforming Modern Business TravelAshley Emery
Certify and ride-hailing leader Uber bring you the latest data-driven insights and technology trends shaping the experiences and purchase behaviors of the modern business traveler. This webinar also includes a live product demonstration of the Uber for Business auto-expense feature integrated with the Certify Mobile expense reporting app.
Accounts Payable Automation: Preparing Your Organization for a Digital FutureWEX
The accounts payable function at organizations is evolving, and as companies bring their AP processes into the digital future, they need technological advances to keep up, bringing them from point A to point B with more accuracy, speed, and cost-savvy. All of this and more can be done with planning and automation.
The following infographic shares statistics, facts, and tips on AP automation and modernizing your business processes for improved customer and supplier relationships, better discount capture, and enhanced visibility into business processes.
How SME access to working capital reduces financial supply chain riskC2FO
Learn how you benefit from helping small and midsize businesses grow and invest in their operations — without increasing your supply chain risk
With global competition rising amid a growing economy, securing your supply chain is more critical than ever before. The C2FO Working Capital Outlook Survey provides detailed insight into how liquidity impacts global SME suppliers, their views on how their business will grow, and how well they can access working capital to meet your demands and fund that growth.
Survey includes responses from more than 2,000 small and midsize enterprises in the United States, the United Kingdom, Germany, France, Italy, China, and India.
Five Reasons Not to Use Excel Spreadsheets for Expense ReportingAshley Emery
Excel is an amazingly powerful tool that’s rightfully earned the adoration of accountants and finance professionals everywhere. However, anyone who has ever tried to use Excel spreadsheets for T&E expense management knows its limitations, especially at scale. Today, automation can help lower processing costs, improve control over spending, increase travel policy compliance and much more.
This webinar will discuss how the world of business travel and expense management has evolved beyond Excel and manual, paper-based T&E reporting processes. We will discuss best practices and real world examples of how automation of T&E can dramatically lower T&E processing costs, reduce mistakes, and streamline reporting and oversight.
Taming the Travel & Entertainment Expense Beast: Benchmarks & Best PracticesAshley Emery
Travel and entertainment—second only to payroll as the largest business expense—is becoming increasingly more difficult to control as companies expand across borders and grow through acquisitions. Discover how companies are leveraging technology in conjunction with procedural best practices to remove common T&E headaches including: the untimely submission of expense reports, lost receipts, inefficient processes and paperwork relative to reviewing and approving expense reports and ensuring adherence to company travel policies.
T&E Trends and Best Practices in the Digital WorldAshley Emery
T&E Trends and Best Practices in the Digital World
Original air date: October 30, 2019
Join us to discover five key themes from the 2019 Travel and Expense Management Trends Report, a comprehensive survey of almost 600finance professionals. You'll learn specific ways to lower T&E report processing costs, positively impact the productivity of your travelers, and improve your company’s working capital management.
Ernie Humphrey presented on key findings from the 2019 T&E Trends Report. The report found that many organizations lack visibility into travel and expense data and control over spending. This is due to poor T&E management processes and a lack of dedicated expense management technology. Adopting expense management systems can improve efficiency, reduce costs, and increase compliance by making it easier for travelers to submit expenses and enabling straight-through processing. The presentation provided recommendations for organizations to map out their current T&E processes and costs in order to understand challenges and make a case for technology investments that address key pain points.
2018 travel and expense trends and benchmarks to improve spend managementAshley Emery
This webinar shares exclusive new data on T&E spending and provide proven strategies for getting the greatest return on investment for your T&E dollar.
Delivering Growth and Profitability in 2017: Insights from over 500 CFOsAshley Emery
Key findings from a recent CFO sentiment study include two primary channels to deliver growth and profitability and four factors that will determine company success in 2017.
Effective T&E Expense Management: A Million Dollar Value PropositionAshley Emery
Join us to discover how companies of all sizes are leveraging technology to establish visibility, benchmark costs and expenses,
and establish controls that lower expense report processing costs, mitigate fraud, fuel more effective T&E spend, and
impact productivity across the enterprise. We will construct a million dollar business case for T&E expense management
done right and empower you to identify specific opportunities to improve T&E expense management at your company.
Controlling Spend | The Elements of an Improved T&E ProcessCertifyInc
Travel and expense is a notoriously difficult operating cost to effectively manage that can severely hinder employee productivity and spend visibility. Join Mark Brousseau to learn how analytics and insights from trends can directly improve your overall T&E process for everyone’s benefit.
Exploring results from the 2017 T&E Expense Management Trends Survey, learn from the experience of businesses like yours and discover how you can streamline workflow, increase spending visibility and control, and manage the complex expense reporting process with ease.
Current Expense Management Trends and T&E Spending BenchmarksAshley Emery
Faced with rising costs and added responsibility for the bottom line, accounting professionals today are increasingly turning to software automation to streamline processes and better control spending across a number of important functions. Chief among these are travel and entertainment (T&E) expense reporting and reimbursement. Now, a new survey of more than 600 CFOs, controllers, and accounting professionals identifies the top T&E trends and approaches to expense management for today's small, mid-sized, and enterprise businesses. Mark Brousseau, of Brousseau & Asociates, and Jennifer Steinke, of Dycom Industries, Inc., will discuss what companies are doing to overcome their T&E expense challenges, as well as how you can leverage findings from the survey to improve expense reporting at your company.
This document provides information on managing agency data to improve results. It discusses collecting the right data on lead sources, tools for collection, training employees, and tracking key performance indicators like revenue per employee. Financial benchmarks are presented for agencies of different sizes. The importance of retention, cancellation reports, and staff key performance indicators are covered. Overall, the document emphasizes using data to optimize agency performance in areas like revenue, profitability, growth, and efficiency.
The document outlines Intuit's investor day agenda and materials. It includes presentations on Intuit's strategy to win in key areas like the QuickBooks Online ecosystem, TurboTax online and mobile, accountants, technology, data and security. The document reflects on Intuit's successful transition to a cloud and platform business model over the past 4 years and doubling of its total addressable market. It discusses priorities and metrics for the coming year to continue delighting customers through product experiences, data insights, ecosystem contributions and security leadership.
Expense Report Automation and the ROI of T&EAshley Emery
The latest webinar from Proformative and Certify will show you how organizations of every size and industry are using automation to reduce overhead cost and streamline workflow processes in order to maximize the return on their valuable T&E investment.
Winning CFO Approval for Expense Management AutomationCertifyInc
In this webinar, we examine the top priorities of today’s CFOs and how automation helps to achieve these goals. We walk through five strategic themes that your business case must address if you want buy-in from the c-suite.
CFO’s Guide to Expense Management Software: Ashley Emery
Robert Neveu is the president and co-founder of Certify, an online travel and expense management software provider based in Portland, Maine. Certify has over 15 million transactions annually from both small and large organizations globally. Certify provides cloud-based expense reporting software and mobile applications to help companies automate their expense processes, increase compliance with policies, and gain insights into spending. The presentation outlined the top trends in expense management for 2014 and best practices for companies, including integrating travel booking and moving to cloud-based systems for increased efficiencies and cost savings.
Ibm bis 2014 m. rolfe cfo insights from ibm global c suite studyIBM Switzerland
Performance Accelerators outperform other CFOs by perfecting financial efficiency, capitalizing on business insight, and creating profitable growth. They have mastered core finance duties and use analytics to develop deep insights from integrated internal and external data. This enables them to excel at scenario planning, risk management, and identifying growth opportunities. Performance Accelerators represent 7% of CFOs and are pushing the boundaries of the CFO role through their focus on analytics, profitable growth initiatives, and willingness to enter new areas beyond core finance.
The document discusses auto-generated expense reports and their role in the future of expense management. It describes Certify's tool, ReportExecutive, which automatically builds expense reports by merging receipt data, travel details, and credit card transactions. ReportExecutive schedules expense reports and reminder notifications. Employees then review and submit auto-filled reports for approval. The tool aims to eliminate manual data entry and improve compliance by simplifying the expense process.
How IT Life cycle management can drive efficiencies right across the law firmShaun O'keeffe
How are laws firms investing in technology? Discover insights from a survey commissione dby HSBC and The Lawyer.
Discover how IT life cycle management can support firms to focus on what matters... the client experience and attracting and retaining talent
This document provides a corporate overview of Hexaware Technologies, including:
- Hexaware's value system focuses on knowledge, technology expertise, flexibility, and acting as trusted advisors.
- It has over 6,300 employees globally across 32 offices worldwide serving over 167 active clients.
- Hexaware has expertise in areas like banking, insurance, travel, healthcare, and infrastructure management.
- The company has strong financials with $215 million in annual revenue, 50 million dollar clients, and net cash of $93 million.
- Hexaware partners with major technology companies and has received several industry awards and certifications for quality.
How Technologies like Certify and Uber Are Transforming Modern Business TravelAshley Emery
Certify and ride-hailing leader Uber bring you the latest data-driven insights and technology trends shaping the experiences and purchase behaviors of the modern business traveler. This webinar also includes a live product demonstration of the Uber for Business auto-expense feature integrated with the Certify Mobile expense reporting app.
Accounts Payable Automation: Preparing Your Organization for a Digital FutureWEX
The accounts payable function at organizations is evolving, and as companies bring their AP processes into the digital future, they need technological advances to keep up, bringing them from point A to point B with more accuracy, speed, and cost-savvy. All of this and more can be done with planning and automation.
The following infographic shares statistics, facts, and tips on AP automation and modernizing your business processes for improved customer and supplier relationships, better discount capture, and enhanced visibility into business processes.
How SME access to working capital reduces financial supply chain riskC2FO
Learn how you benefit from helping small and midsize businesses grow and invest in their operations — without increasing your supply chain risk
With global competition rising amid a growing economy, securing your supply chain is more critical than ever before. The C2FO Working Capital Outlook Survey provides detailed insight into how liquidity impacts global SME suppliers, their views on how their business will grow, and how well they can access working capital to meet your demands and fund that growth.
Survey includes responses from more than 2,000 small and midsize enterprises in the United States, the United Kingdom, Germany, France, Italy, China, and India.
Five Reasons Not to Use Excel Spreadsheets for Expense ReportingAshley Emery
Excel is an amazingly powerful tool that’s rightfully earned the adoration of accountants and finance professionals everywhere. However, anyone who has ever tried to use Excel spreadsheets for T&E expense management knows its limitations, especially at scale. Today, automation can help lower processing costs, improve control over spending, increase travel policy compliance and much more.
This webinar will discuss how the world of business travel and expense management has evolved beyond Excel and manual, paper-based T&E reporting processes. We will discuss best practices and real world examples of how automation of T&E can dramatically lower T&E processing costs, reduce mistakes, and streamline reporting and oversight.
Taming the Travel & Entertainment Expense Beast: Benchmarks & Best PracticesAshley Emery
Travel and entertainment—second only to payroll as the largest business expense—is becoming increasingly more difficult to control as companies expand across borders and grow through acquisitions. Discover how companies are leveraging technology in conjunction with procedural best practices to remove common T&E headaches including: the untimely submission of expense reports, lost receipts, inefficient processes and paperwork relative to reviewing and approving expense reports and ensuring adherence to company travel policies.
Business travel is essential to growing your business—whether for building your network, or having a face-to-face meeting with that dream client, a work trip can mean the difference between a good year and a great one.
Spend and Control 2017: Business Travel and Expense Technology Trends | Novem...Ashley Emery
Get the latest insights into today’s business travel trends and how they’re driving the purchase decisions and preferences of your employees on the road. You’ll also see survey results from more than 600 companies with insight into the tools and best practices they’re using to manage the expense reporting and reimbursement process.
T&E Management: Comparing spreadsheets with expense report automation Ashley Emery
From receipts to Microsoft Excel spreadsheet templates, travel and entertainment expense reporting is historically rooted in manual, paper-based processes. However, for companies of a certain size or with certain reporting and operational requirements, paper and spreadsheets may not offer everything these organizations need in an expense management solution. Today, T&E automation software can help lower processing costs, improve control over spending, increase travel policy compliance and much more. Join Certify for this insightful live webinar comparing the pros and cons of manual, paper-based reporting processes with a fully automated expense management system.
Five Expense Management Strategies That Save Time and Money While Banishing S...Ashley Emery
As accounting professionals and controllers are increasingly pressured to reduce costs and do more with fewer resources, expense management presents a significant opportunity to save both time and money in a number of ways. Find out how organizations today are managing the latest T&E expense spending, technology and business travel trends. Plus, learn how companies are using automation to streamline the expense reporting process, increase efficiency and productivity, and better control employee spending.
Topics covered include:
Banish timely spreadsheets and improve employee satisfaction, for good
Annual T&E expense spending trends and benchmarks by category
Top expense management challenges and goals for improvement
How to Identify the nearly 20% of out of policy company T&E’s
How mobile expense reporting to reduce processing costs by up to 65%
Ways to automate policy enforcement and improve compliance rates
Stop Fraud in its Tracks How automated expense management can make employee ...Ashley Emery
How often do you have to track employees down to validate suspicious expenses? Have you ever calculated how much time expense policing is costing you? If you dread auditing employee expense reports every month, this webinar is for you!
Join Ernie Humphrey, CEO of 360 Thought Leadership Consulting, for this educational webinar!
How to Gain Control, Reduce Fraud and Increase Process Efficiency in the Mode...Ashley Emery
Join us as we discuss how to alleviate the top pain points in travel and expense management, including: the untimely submission of expense reports, lack of adherence to company policies that can lead to fraud , and inefficient submission, review and approval processes. This live 60-minute event will show you how top finance professionals are leveraging the latest technology and procedural best practices to streamline their travel and expense management programs.
Expense Management Strategies to Maximize ROI in 2016Ashley Emery
Advancements in automation continue to streamline the expense reporting process, and with it further reducing the time it takes for many companies to realize the return on investment from a new system. Join us for an informative hour-long webinar with data analysis from leading research organizations and more than 400 CFOs, controllers and accounting professionals to identify best practices in expense management today. You will also hear from a company that uses a fully automated reporting solution about how the system quickly delivers not just ROI, but better compliance with T&E policy, increased productivity and efficiency, and greater employee satisfaction.
A Guide to Effective Expense Management Strategies for 2015Ashley Emery
The shift to on-line expense management software is here, with more than 80% of companies indicating they plan to make the switch within the next 18 months. Yet although many companies intend to automate their manual expense management processes, they still need to justify the investment in doing so. That begs a crucial question for finance executives: What are the tangible benefits of automating expense management?
During this Webcast, we will review the findings of Certify's 2015 Annual Expense Management Outlook survey and what the findings mean for finance leaders. We will also describe how you can benchmark your expense management processes relative to those of other companies. And we will share examples that illustrate why companies of all sizes have come to recognize that expense management in particular lends itself best to automation.
Expense Management in 2018: Planning for Success | December 19, 2017Ashley Emery
When it comes to company expense management priorities, is your team prepared for the year ahead? Join us and find out what more than 600 finance and accounting professionals identified as their top employee-initiated and travel and entertainment expense challenges, pain points and pressures to succeed in 2017. You’ll also learn the strategies and technologies they’re using to get ahead in 2018 by streamlining inefficient processes, reducing hassles, and saving time and money over spreadsheets and manual paper-based reporting programs.
Delivering earnings predictability, owning corporate governance, and supporting productivity across the enterprise are among the top challenges faced by financial professionals. Where do financial professionals even begin defining a strategy to embrace these opportunities? The answer to that question may raise more than a few eyebrows: best-in-class travel and entertainment (T&E) expense management
The document discusses strategies for effectively managing travel and entertainment (T&E) expenses. It notes that high transaction volumes, unpredictable spending, and lack of cost understanding prior to purchases require strong process control. Traditional T&E expense management involves slow reimbursement processes. The document recommends understanding spending patterns, implementing expense management automation and corporate cards, auditing expenses, and leveraging spending data to improve policies and reduce non-compliant expenses.
How Automated T&E Expense Management Removes Barriers to Company GrowthAshley Emery
An eighteen-year study on the impact of business travel found that every dollar a company invests in T&E spending returns an average of $9.50 in revenue and $2.90 profit. While this data offers a clear and compelling reason to invest in business travel, many organizations are seeing their growth opportunities dashed by inefficient expense reporting and employee reimbursement processes. Now, an insightful new webinar from Accountex and Certify identifies the common expense management pitfalls that can cost you money and hold your company back. Plus, learn more about today’s top business travel and expense technology trends among small to mid-sized U.S. companies.
Discover how your company can maximize every business travel dollar. Topics include:
Common expense reporting mistakes that erode productivity and profits
The hidden and average expense report processing costs
Calculating lost productivity and lost opportunity among staff
U.S. business travel trends and T&E spending benchmarks
Top expense management technologies used by small and midsized business
2015 T&E Expense Benchmarking: Are Your Employees Splurging on the Company DimeAshley Emery
Travel and entertainment—second only to payroll as the largest business expense—is becoming increasingly more difficult to control as companies expand across borders and grow through acquisitions. Therefore effective budgeting, planning, and management of T&E expenses is critical for companies of all sizes in 2015 and beyond. How does your company’s overall Travel and Entertainment spend, and spend within key categories, compare with other companies? How are companies leveraging automation to better understand and control how employees are spending the company dime? Unfortunately, benchmarks for overall T&E spend and key T&E spend within each categories are all but impossible to find.
Leading trends in travel and entertainment expense management: The finance pr...Ashley Emery
Certify recently surveyed more than 500 CFOs, controllers and accounting professionals from outside of its customer base to uncover the top trends and best practices in expense management today. Find out what other small, midsized and enterprise businesses like yours are doing to navigate the complex expense reporting process, streamline workflow, and increase spending visibility and control.
Learn more about:
• Annual T&E expense spending by category and company size
• Common expense management challenges and expected benefits
• The factors and estimated costs to process an individual expense report
• Types of systems and processes currently used for expense management
• What it takes to achieve a return on investment with a new system
Expense Management in 2018: Planning for Success | December 19, 2017Ashley Emery
Expense Management in 2018: Planning for Success was a webinar that provided an overview of trends, benchmarks, and best practices for travel and expense management. It discussed how companies can improve processes and controls over spending, reduce costs, and increase compliance. The webinar highlighted data showing most organizations still rely on manual processes that are inefficient and costly, and that automation delivers significant returns through improved visibility, tighter policy controls, and lower processing fees. It emphasized setting policies, benchmarking spending, leveraging mobile and integrated systems, and demonstrated how to build a business case for investment in expense management technology.
Developing a Preventative and Sustainable P-card ProgramCaseWare IDEA
Andrew Simpson from CaseWare Analytics talks about how educational institutions can implement a continuous monitoring program for their p-cards (purchase card) and the benefits.
SLIDESHARE: www.slideshare.net/CaseWare_Analytics
WEBSITE: www.casewareanalytics.com
BLOG: www.casewareanalytics.com/blog
TWITTER: www.twitter.com/CW_Analytic
College University Auditor Fall 2015 P-Card Program (Jan)Andrew Simpson
This document discusses developing a preventative and sustainable purchasing card (P-Card) program through continuous monitoring and data analytics. It recommends analyzing transaction data from multiple sources like employee records, expense reports, and accounts payable to identify fraud patterns that would otherwise go undetected. Running regular risk assessments on historical P-Card data can establish benchmarks and find abnormal spending trends or outliers. Automating exception detection, remediation, and visualizing key metrics in dashboards helps ensure compliance and gain ongoing support for the P-Card program.
Expense Management: How 2018 Trends Affect Your CompanyCertifyInc
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T&E Done Right: The Three Pillars of Visibility, Benchmarking, and Control
1. T&E Done Right
The Three Pillars of
Visibility, Benchmarking, and Control
Ernie Humphrey, CTP
2. 2
Today’s Presenter
Ernie Humphrey
Chief Executive Officer
360 Thought Leadership Consulting
360 Thought Leadership Consulting helps companies define
and unlock the strategic value of their thought leadership
programs. Formerly, Ernie served as Vice President,
Educational Programs for Proformative, as the Director of
Treasury Services and as a Director of the Corporate
Treasurers Council for the Association for Financial
Professionals.
3. 3
About Certify
• Integrated, automated solutions for travel, expense, accounts
payable invoice and purchasing
• 64 languages, 140+ currencies, clients in 80 countries
• #1 G2 Crowd for user satisfaction in expense management
software (2014-2019) and Momentum Grid leader in expense
management software (2018)
• PC Magazine Editors’ Choice for best expense tracking software
(2015-2019)
• Processing expenses and receipts valued at $3.3 billion annually
4. 4
Webinar Info & CPE Credits
• CPE Credit: To claim your CPE credit, please answer
all polling questions and remain online for the
duration of the webinar.
• Questions about CPE Credits? Your credit will be
emailed to you within three business days. If you
have questions, please email Mike Lamberti at
mlamberti@certify.com
• Join the Discussion: We will have a Q&A at the end
of the webinar, and will email you a survey once
the webinar concludes.
5. 1. Why T&E Matters
2. T&E Processes and Spending: Why Visibility Matters
3. The Art of Controlling T&E Spend
4. Mitigating Inefficiencies in T&E Expense Reporting
5. Reducing T&E Fraud Exposures
Our Agenda
10. 10
Polling Question 1
How would you characterize the level of visibility
your company has relative to T&E spend?
a) Poor or non-existent
b) Decent–but we have blind spots
c) Good–but we can do better
d) Optimal–real-time visibility
e) Other
11. 11
The Art of Leveraging Benchmarks
Focus on what matters
Continually verify what matters
Compare “apples to apples”
Compare data over time
Compare data across industries
The magnitude of trends
The direction of trends
The driver of trends
12. 12
Certify SpendSmartTM Year in Review Report
2018 YEAR IN REVIEW
Key business travel trends and expense
benchmarks
The SpendSmart™ Year in Review Report tracks T&E spending
benchmarks drawn from more than $3.3B in expense transactions
processed by Certify in 2018.
Certify identifies the leading expense categories, most expensed
brands, and those who are earning the highest ratings.
13. 13
T&E Spend Benchmarks
T&E Category Benchmark
Averages in 2018
Percentage of total annual T&E
transactions by expense category
based on more than 50 million
receipts and expenses processed
by the Certify system in 2018.
Certify SpendSmart™ Year-in-Review Report, 2018
16. 16
Popular and Most-Loved Brands in 2018
Certify SpendSmart™ Year-in-Review Report, 2018
The highest rated brands and most popular vendors
by share of expense receipts
19. 19
T&E Spending Trends
Ground
Transportation Trends
Uber continues to hold the top spot for ride hailing,
even as Lyft’s user ratings grew to 4.7 out of 5 stars.
Taxis are trying to keep up, but demand is dwindling.
Certify SpendSmart™ Year-in-Review Report, 2018
20. 20
T&E Spending Trends
Certify SpendSmart™ Report, First Quarter 2019
Ride Hailing Trends in North America
Ride hailing is most popular in its birthplace of San
Francisco, with Dallas and Los Angeles close
behind. Taxis are maintaining their ground in the
New York City and Chicago metro areas.
View the infographic at:
http://www.certify.com/Certify-SpendSmart-Report-Infographic-Q1-
GroundTransport-2019.aspx infographic here
21. 21
T&E Spending Trends
Food Delivery Grows
Another signal of shifting business traveler preferences
is the gravitation to digital brands that provide the
convenience of a warm meal delivered right to one’s
hotel or office. The category has seen a 118% year-
over-year growth compared with 2017.
Certify SpendSmart™ Year-in-Review Report, 2018
22. 22
T&E Expenses Gone Wild
Certify, The Craziest Expenses Survey: The Best of 2013-2018
HumanSkull
$800 | 2013
“Purchasing a human skull for a
medical experiment, I would say
classifies as an
‘out-of-the-ordinary’ expense”
Finance Manager
Helicopter Ride to Work
$6,500 | 2017
“Needed to make it to a
client meeting.”
CIO
Hotel Bill and
Flight Changes
$800 | 2013
“Hotel bill and repairing hole punched
in the wall; airfare rebooking fee due to
missed flight while in jail.”
CFO
23. 23
T&E Expenses Gone Wild
Certify, The Craziest Expenses Survey: The Best of 2013-2018
Lama Rental
$150 | 2016
“Photographer wanted a llama in
the picture.”
VP Marketing
Towed Vehicle
$150 | 2014
“Parked illegally due to the importance
of appointment.”
Web Designer
Separate Hotel Room for
Root Vegetables
$85 | 2015
“I wanted a room for garlic samples;
couldn’t stand the smell.”
Salesman
24. 24
T&E Expenses Gone Wild
Certify, The Craziest Expenses Survey: The Best of 2013-2018
CherConcertTickets
$125 | 2014
“Expensed by an employee at a
small company.”
Employee
Boarding for Pet Snake
$30 per day | 2017
“Critical expertise needed with
limited resources.”
Independent Rental Owner
Men’s Rolex Watch
$8,000 | 2018
“Customer appreciation.”
Manager
26. 26
How Companies Set T&E Spending
2018 Expense Management Trends Report, Certify, Inc.
We do not have expense category
spending limits
Budget based on company
historical spending
Follow U.S. GSA per
diem rate guidelines
Determined by annual
budgeting process
Other
30%
7%
13%
21%
29%
27. 27
Polling Question 2
Do you have a written travel policy at
your company?
a) Yes
b) No
c) Not sure
28. 28
T&E Policy: The Foundation of Control
An effective corporate travel policy:
• Is clear and simple to follow for all employees
• Is up-to-date with rules, partners, and discounts
• Manages the average traveler within the organization
• Allows for reasonable accommodations
• Contains clear explanations for limits and restrictions
• Considers travel vendors with discounts and preferred pricing
• Enforces legal compliance with IRS standards and other
regulations
29. 29
Accessing Your T&E Policy
Questions to Ask
• How is travel currently booked? (air, hotel, car rental)
• What is the process for employee reimbursement?
• Who is responsible for booking travel?
• On average, how many days in advance is travel booked?
• What is the average cost of booked travel?
(Include: hotel, airfare, car rental/taxis/ride-shares, meals)
• What is the general level of travel being booked?
(Business class airfare, 3-star hotels, upgraded car rentals, etc.)
• Who is overseeing and approving booked travel?
• On average, how many employees are being booked for
each trip?
30. 30
Driving T&E Policy Compliance
• Leverage technology to enforce compliance
• Educate business travelers and all managers who
approve T&E expenses
• Review your T&E policy with all employees at
least annually
• Deliver easy access to your T&E policy
• Deliver easy access to T&E policy FAQs
• Develop a culture of accountability
31. 31
Driving T&E Policy Compliance
Incentives to Drive Policy Compliance
• Monetary – reward employees for saving company money
• Point systems – gamify policy compliance
• Contests – incentivize and motivate teams
• Penalties – use minimally to avoid negative morale effects
33. 33
The Hidden Costs of Expense Reporting
• Hours to create, review, and approve reports
• Hard costs for paper, printing, and postage
• Time required for reconciliation and
reimbursement
• Storage fees to archive expense reports
• Lost productivity and lost opportunity
34. 34
Expense Reporting Pain Points
Employees AccountantsManagers
Gather receipts,
itineraries, and write
down non-receipt items
Enter expenses in
Excel with category,
vendor, dates, etc.
Print spreadsheets,
tape or staple receipts,
and make copies
Sign report/ date
report and present or
mail to manager
And then…wait
35. 35
Expense Reporting Pain Points
Employees AccountantsManagers
Receive reports for all
employees at different
times during the
month/quarter
Check expenses for
receipts, review for out-
of-policy items, etc.
If errors appear, return
report to employee to start
over; wait for resubmission
Sign/approve reports
and route to the next
manager or to AP
36. 36
Expense Reporting Pain Points
Employees AccountantsManagers
Receive reports for all
employees at different times
of the month/quarter
Check for receipts,
manager approvals, out-
of-policy items, etc.
Match receipts with line-
items, verify all charges,
dates and vendors
Manually enter
expense data into
accounting software
Manually enter data
from accounting
software to payroll for
reimbursement
37. 37
Polling Question 3
What is the main system your company
currently leverages for expense management?
a) Manual process/Microsoft Excel
b) ERP
c) Automated system (Certify, Concur, etc.)
d) Homegrown solution
38. 38
Methods for Managing T&E Reporting
Homegrown solution
Pen and paper
ERP/accounting package (Oracle, SAP, etc.)
Microsoft Excel/spreadsheets
Web-based solution
2018 Expense Management Trends Report, Certify, Inc.
34%
33%
17%
10%
6%
39. 38%
18%
2%
9%
32%
39%
34%
12%
5%
10%
28%
42%
13%
5%
12%
39
T&E Systems by Company Size
2018 Expense Management Trends Report, Certify, Inc.
SMALL
BUSINESS
MID-SIZE
BUSINESS ENTERPRISE
Web-based solution (Concur, IBM, etc.)
Microsoft Excel/spreadsheets
Pen and paper
Homegrown solution
ERP/accounting package (Oracle, SAP, etc.)
40. 40
Must-Have Expense Reporting Features
Simplicity/Ease of Use: Improve on-time submission, compliance with
policy, and increase employee adoption.
Automated Features: Improve expense report process efficiency and
reduce overhead costs.
Accessible Anywhere: OCR receipt capture and anywhere accessibility
make T&E easy for employees.
Integration Services: Connect systems to reduce errors and manual data
entry; ERP; HR; corporate/credit card feeds.
Reporting Analytics: Greater visibility into process and spending by
category, department, employee, etc.
41. 41
Top Features/Sources of ROI
How ROI was generated:
Improved efficiency/expense reporting process 58%
Reduction in processing costs (paper, postage, storage etc.) 53%
Mobile accessibility 30%
Increased employee productivity 27%
Travel booking control (pre-trip authorization, etc.) 23%
Reduction in overhead/staffing requirements 23%
Elimination of payment for duplicate expenses 22%
Reduction in fraudulent expenses 22%
More accurate mileage tracking/mapping 17%
Other 17%
2018 Expense Management Trends Report, Certify, Inc.
43. 43
T&E Expenses Fraud Exposures
• People
Fictitious, overstated, mischaracterized or duplicate expenses
• Process
Ineffective controls and/or oversight in identifying out of
policy expenses
• Technology
Ineffective and/or manual audits and controls
44. 44
Expense Fraud Preventative Measures
• Implement a formal written travel and
expense policy.
• Train all travelers on your policy and establish
accountability in complying with all policy
provisions.
• Enforce all of your T&E policy provisions.
• Implement cost monitoring measures such as
proactive data monitoring/analysis.
45. 45
Closing Thoughts
• Visibility into T&E processes and spend is critical for T&E
expense management.
• Leveraging benchmarks is a valuable tool in managing T&E
expenses.
• An effective T&E policy is a key pillar of T&E expense
management.
• The right technology in conjunction with employee
education mitigate fraud exposures while driving T&E policy
compliance.
47. 47
Polling Question 4
If you haven’t made the switch to an automated
expense management software, what is the primary reason for
this?
a) Too time consuming
b) Lack of executive level support in moving forward with the process
c) No available budget
d) We don’t feel we need to make the switch yet
e) We have already made the switch to automated expense management software