Travel and expense is a notoriously difficult operating cost to effectively manage that can severely hinder employee productivity and spend visibility. Join Mark Brousseau to learn how analytics and insights from trends can directly improve your overall T&E process for everyone’s benefit.
2018 Expense Management Trends: How Will They Affect Your Company?Ashley Emery
This document summarizes a webinar on 2018 T&E trends and benchmarks to improve spend management. Key points include: T&E spending by US companies grew 13% to $296 billion in 2017; meals and gas make up the largest expense categories at 19% each; manual expense reporting costs $26.63 per report compared to $6.85 for automated; and automating expense reporting can reduce processing costs, increase compliance, and boost productivity. The webinar covered how companies can better manage travel spending and maximize ROI through expense control features in automated systems.
Ernie Humphrey presented on key findings from the 2019 T&E Trends Report. The report found that many organizations lack visibility into travel and expense data and control over spending. This is due to poor T&E management processes and a lack of dedicated expense management technology. Adopting expense management systems can improve efficiency, reduce costs, and increase compliance by making it easier for travelers to submit expenses and enabling straight-through processing. The presentation provided recommendations for organizations to map out their current T&E processes and costs in order to understand challenges and make a case for technology investments that address key pain points.
T&E Trends and Best Practices in the Digital WorldAshley Emery
T&E Trends and Best Practices in the Digital World
Original air date: October 30, 2019
Join us to discover five key themes from the 2019 Travel and Expense Management Trends Report, a comprehensive survey of almost 600finance professionals. You'll learn specific ways to lower T&E report processing costs, positively impact the productivity of your travelers, and improve your company’s working capital management.
2018 travel and expense trends and benchmarks to improve spend managementAshley Emery
This webinar shares exclusive new data on T&E spending and provide proven strategies for getting the greatest return on investment for your T&E dollar.
Effective T&E Expense Management: A Million Dollar Value PropositionAshley Emery
Join us to discover how companies of all sizes are leveraging technology to establish visibility, benchmark costs and expenses,
and establish controls that lower expense report processing costs, mitigate fraud, fuel more effective T&E spend, and
impact productivity across the enterprise. We will construct a million dollar business case for T&E expense management
done right and empower you to identify specific opportunities to improve T&E expense management at your company.
Reinventing AP: How employing automation leads to scalable growthCertifyInc
Learn why organizations of all sizes are leveraging AP automation to manage cash flow better, improve efficiency, and increase employee happiness in this on-demand webinar with the Institute of Management Accountants.
T&E Done Right: The Three Pillars of Visibility, Benchmarking, and ControlCertifyInc
Ernie Humphrey, CEO of 360 Thought Leadership Consulting, discusses how visibility into T&E processes and expenses—when combined with the right sort of industry benchmarking—allows companies to take control of T&E spend while also directly impacting top-line revenue and the bottom line.
Uncovering Insights: Using analytics and benchmarks to improve T&ECertifyInc
Mark Brousseau, a leading advisor in the finance space, shares how T&E analytics—when coupled with smart benchmarking—give finance the data they need to improve T&E processes while empowering employees to spend wisely.
2018 Expense Management Trends: How Will They Affect Your Company?Ashley Emery
This document summarizes a webinar on 2018 T&E trends and benchmarks to improve spend management. Key points include: T&E spending by US companies grew 13% to $296 billion in 2017; meals and gas make up the largest expense categories at 19% each; manual expense reporting costs $26.63 per report compared to $6.85 for automated; and automating expense reporting can reduce processing costs, increase compliance, and boost productivity. The webinar covered how companies can better manage travel spending and maximize ROI through expense control features in automated systems.
Ernie Humphrey presented on key findings from the 2019 T&E Trends Report. The report found that many organizations lack visibility into travel and expense data and control over spending. This is due to poor T&E management processes and a lack of dedicated expense management technology. Adopting expense management systems can improve efficiency, reduce costs, and increase compliance by making it easier for travelers to submit expenses and enabling straight-through processing. The presentation provided recommendations for organizations to map out their current T&E processes and costs in order to understand challenges and make a case for technology investments that address key pain points.
T&E Trends and Best Practices in the Digital WorldAshley Emery
T&E Trends and Best Practices in the Digital World
Original air date: October 30, 2019
Join us to discover five key themes from the 2019 Travel and Expense Management Trends Report, a comprehensive survey of almost 600finance professionals. You'll learn specific ways to lower T&E report processing costs, positively impact the productivity of your travelers, and improve your company’s working capital management.
2018 travel and expense trends and benchmarks to improve spend managementAshley Emery
This webinar shares exclusive new data on T&E spending and provide proven strategies for getting the greatest return on investment for your T&E dollar.
Effective T&E Expense Management: A Million Dollar Value PropositionAshley Emery
Join us to discover how companies of all sizes are leveraging technology to establish visibility, benchmark costs and expenses,
and establish controls that lower expense report processing costs, mitigate fraud, fuel more effective T&E spend, and
impact productivity across the enterprise. We will construct a million dollar business case for T&E expense management
done right and empower you to identify specific opportunities to improve T&E expense management at your company.
Reinventing AP: How employing automation leads to scalable growthCertifyInc
Learn why organizations of all sizes are leveraging AP automation to manage cash flow better, improve efficiency, and increase employee happiness in this on-demand webinar with the Institute of Management Accountants.
T&E Done Right: The Three Pillars of Visibility, Benchmarking, and ControlCertifyInc
Ernie Humphrey, CEO of 360 Thought Leadership Consulting, discusses how visibility into T&E processes and expenses—when combined with the right sort of industry benchmarking—allows companies to take control of T&E spend while also directly impacting top-line revenue and the bottom line.
Uncovering Insights: Using analytics and benchmarks to improve T&ECertifyInc
Mark Brousseau, a leading advisor in the finance space, shares how T&E analytics—when coupled with smart benchmarking—give finance the data they need to improve T&E processes while empowering employees to spend wisely.
Winning CFO Approval for Expense Management AutomationCertifyInc
Join Ernie Humphrey as he examines the top priorities of today’s CFOs and how automation can help to achieve these goals. He will walk through five strategic themes that your business case must address if you want buy-in from the c-suite.
The State of ePayables market research report, now in its 14th year, has become the most influential and widely-distributed report in its field. It is a must-read for all AP and finance professionals who want to understand the current trends in the market along with key performance data and best-in-class metrics.
Expense Management Strategies to Maximize ROI in 2016Ashley Emery
Advancements in automation continue to streamline the expense reporting process, and with it further reducing the time it takes for many companies to realize the return on investment from a new system. Join us for an informative hour-long webinar with data analysis from leading research organizations and more than 400 CFOs, controllers and accounting professionals to identify best practices in expense management today. You will also hear from a company that uses a fully automated reporting solution about how the system quickly delivers not just ROI, but better compliance with T&E policy, increased productivity and efficiency, and greater employee satisfaction.
2017 T&E Expense Trends and Benchmark Spending | March 22, 2017Ashley Emery
This document summarizes a webinar about 2017 trends and benchmark spending for travel and entertainment (T&E) expenses. It discusses factors contributing to high expense report processing costs and top pain points around T&E management. Data is presented on average annual T&E budgets and typical spending breakdowns by category. The benefits of automation for streamlining expense reporting and controlling costs are also reviewed.
Expense Report Automation and the ROI of T&EAshley Emery
The latest webinar from Proformative and Certify will show you how organizations of every size and industry are using automation to reduce overhead cost and streamline workflow processes in order to maximize the return on their valuable T&E investment.
Delivering Growth and Profitability in 2017: Insights from over 500 CFOsAshley Emery
Key findings from a recent CFO sentiment study include two primary channels to deliver growth and profitability and four factors that will determine company success in 2017.
Exploring results from the 2017 T&E Expense Management Trends Survey, learn from the experience of businesses like yours and discover how you can streamline workflow, increase spending visibility and control, and manage the complex expense reporting process with ease.
Leading trends in travel and entertainment expense management: The finance pr...Ashley Emery
Certify recently surveyed more than 500 CFOs, controllers and accounting professionals from outside of its customer base to uncover the top trends and best practices in expense management today. Find out what other small, midsized and enterprise businesses like yours are doing to navigate the complex expense reporting process, streamline workflow, and increase spending visibility and control.
Learn more about:
• Annual T&E expense spending by category and company size
• Common expense management challenges and expected benefits
• The factors and estimated costs to process an individual expense report
• Types of systems and processes currently used for expense management
• What it takes to achieve a return on investment with a new system
Travel & Expense Management 2015: Strategies to control T&E spending and impr...Ashley Emery
This document discusses strategies for controlling travel and expense (T&E) spending and improving compliance with corporate policy. It notes that T&E is the second largest business expense after payroll, accounting for 10-12% of annual budgets. Manual expense reporting provides little visibility and control over spending. The document recommends leveraging technology solutions like web-based expense management systems to gain better visibility into spending trends, enforce policies, and automate expense reporting and approvals. This can help reduce fraud and errors while streamlining the process.
Current Expense Management Trends and T&E Spending BenchmarksAshley Emery
Faced with rising costs and added responsibility for the bottom line, accounting professionals today are increasingly turning to software automation to streamline processes and better control spending across a number of important functions. Chief among these are travel and entertainment (T&E) expense reporting and reimbursement. Now, a new survey of more than 600 CFOs, controllers, and accounting professionals identifies the top T&E trends and approaches to expense management for today's small, mid-sized, and enterprise businesses. Mark Brousseau, of Brousseau & Asociates, and Jennifer Steinke, of Dycom Industries, Inc., will discuss what companies are doing to overcome their T&E expense challenges, as well as how you can leverage findings from the survey to improve expense reporting at your company.
How Automated T&E Expense Management Removes Barriers to Company GrowthAshley Emery
An eighteen-year study on the impact of business travel found that every dollar a company invests in T&E spending returns an average of $9.50 in revenue and $2.90 profit. While this data offers a clear and compelling reason to invest in business travel, many organizations are seeing their growth opportunities dashed by inefficient expense reporting and employee reimbursement processes. Now, an insightful new webinar from Accountex and Certify identifies the common expense management pitfalls that can cost you money and hold your company back. Plus, learn more about today’s top business travel and expense technology trends among small to mid-sized U.S. companies.
Discover how your company can maximize every business travel dollar. Topics include:
Common expense reporting mistakes that erode productivity and profits
The hidden and average expense report processing costs
Calculating lost productivity and lost opportunity among staff
U.S. business travel trends and T&E spending benchmarks
Top expense management technologies used by small and midsized business
The document summarizes a presentation on business travel and entertainment spend trends based on data from Certify and Seamless. It finds that 10-12% of company budgets are typically spent on travel and entertainment. Manual expense processes are used by 53% of companies and 59% cite lack of compliance as a top pressure. Cloud-based expense management can lower costs by 60% and improve compliance by 35-40% according to the data. The document outlines current spend categories and trends, with meals, flights, and hotels being the top expenses. Regional and industry averages are also provided.
Expense Management in 2018: Planning for Success | December 19, 2017Ashley Emery
Expense Management in 2018: Planning for Success was a webinar that provided an overview of trends, benchmarks, and best practices for travel and expense management. It discussed how companies can improve processes and controls over spending, reduce costs, and increase compliance. The webinar highlighted data showing most organizations still rely on manual processes that are inefficient and costly, and that automation delivers significant returns through improved visibility, tighter policy controls, and lower processing fees. It emphasized setting policies, benchmarking spending, leveraging mobile and integrated systems, and demonstrated how to build a business case for investment in expense management technology.
2014 september 100 top travel budget of us companies by business travel newsAtoutFranceUSA
This document provides information about corporate travel spending by the largest U.S. business travelers. It summarizes the results of a survey of the top 100 corporate travel spenders ("CT100") in the U.S. in 2013 and 2014. Most CT100 companies increased their U.S.-booked air travel spending from 2012 to 2013, though some decreased it substantially. The companies expect higher overall air travel spending in 2014 compared to 2013, despite higher airfares. The document also lists the top travel management companies and advertises products from sponsors.
T&E Expense Spending and Automation Technology Trends for 2016Ashley Emery
The average U.S. company budgets between 6 and 12 percent of total annual revenues for travel and entertainment expenses. Faced with rising costs and added responsibility for the bottom line, today’s accounting professionals are increasingly turning to automation to streamline the expense management process and better control spending across a number of important functions. This webinar will provide new insight into the latest business travel expense and technology trends. Plus, learn how companies of every size are leveraging automation to improve internal spend management procedures for accounts payables and employee-initiated expenses.
Topics covered include:
Annual T&E expense spending trends and category benchmarks
Top spend and expense management challenges reported by U.S. businesses
Most-wanted technologies for improved efficiency, control and visibility
How process automation can improve employee productivity by 29%
Six strategies to automate expense management and control spending
In fact, the typical company will spend 10% (or more) of its total annual budget on expenses related to business travel in 2014, a factor that has not changed dramatically ovr the past few years. Organizations today must reevaluate existing strategies for travel and expense management, how to overcome key challents, and structure a robust program that balances core competencies and modern technology enablers.
The document summarizes the results of a survey on travel and expense management trends for 2014. Key findings include:
- Over half of companies spent more on business travel in 2013 than 2012, and nearly half expect a slight increase in travel spending in 2014.
- Cloud/web-based expense solutions saw a large rise in adoption from 2013 to 2014, increasing from 35% to 44% of organizations, while pen and paper saw a decline.
- Larger enterprises have shifted more towards cloud/web-based systems, while small businesses still rely more on excel/spreadsheets and pen and paper.
2015 T&E Expense Benchmarking: Are Your Employees Splurging on the Company DimeAshley Emery
Travel and entertainment—second only to payroll as the largest business expense—is becoming increasingly more difficult to control as companies expand across borders and grow through acquisitions. Therefore effective budgeting, planning, and management of T&E expenses is critical for companies of all sizes in 2015 and beyond. How does your company’s overall Travel and Entertainment spend, and spend within key categories, compare with other companies? How are companies leveraging automation to better understand and control how employees are spending the company dime? Unfortunately, benchmarks for overall T&E spend and key T&E spend within each categories are all but impossible to find.
Travel & Expense Management Trends for 2013Ashley Emery
During the live event, we will analyze and discuss the responses from the 2013 Annual Travel and Expense Management Survey, compiled from like-minded finance professionals from all sized organizations.
Key Takeaways:
The key difference between expense management processes of small business and enterprise organizations
The shift to cloud based systems and the driving forces behind the switch
Get connected: How integrating accounting, HR, travel and expense systems improve efficiency, lower costs & more
The largest areas for improving the expense management processes
Top financial pressures and pain points and how these differ between company size
Travel and Entertainment Expense Management Trends for 2016Ashley Emery
The webinar covered travel and entertainment expense management trends for 2016. Key topics included average spending amounts by category, common expense reporting headaches, and the costs to process expense reports. Automating expense reporting through web-based systems was shown to improve efficiency and compliance while reducing processing costs. Data was presented on current expense management practices and systems used. Attendees learned how best-in-class companies achieve return on investment through expense reporting automation in under two years on average.
What you need to know about Corporate Travel in 2019CertifyInc
Tech brands are transforming the business travel and expense landscape—and business traveler expectations. Join us as we look at the biggest trends in corporate travel and how finance leaders can create a future-proofed corporate travel policy that will help manage spending and cut costs—while also meeting the needs of business travelers in 2019.
Taming the Travel & Entertainment Expense Beast: Benchmarks & Best PracticesAshley Emery
Travel and entertainment—second only to payroll as the largest business expense—is becoming increasingly more difficult to control as companies expand across borders and grow through acquisitions. Discover how companies are leveraging technology in conjunction with procedural best practices to remove common T&E headaches including: the untimely submission of expense reports, lost receipts, inefficient processes and paperwork relative to reviewing and approving expense reports and ensuring adherence to company travel policies.
Winning CFO Approval for Expense Management AutomationCertifyInc
Join Ernie Humphrey as he examines the top priorities of today’s CFOs and how automation can help to achieve these goals. He will walk through five strategic themes that your business case must address if you want buy-in from the c-suite.
The State of ePayables market research report, now in its 14th year, has become the most influential and widely-distributed report in its field. It is a must-read for all AP and finance professionals who want to understand the current trends in the market along with key performance data and best-in-class metrics.
Expense Management Strategies to Maximize ROI in 2016Ashley Emery
Advancements in automation continue to streamline the expense reporting process, and with it further reducing the time it takes for many companies to realize the return on investment from a new system. Join us for an informative hour-long webinar with data analysis from leading research organizations and more than 400 CFOs, controllers and accounting professionals to identify best practices in expense management today. You will also hear from a company that uses a fully automated reporting solution about how the system quickly delivers not just ROI, but better compliance with T&E policy, increased productivity and efficiency, and greater employee satisfaction.
2017 T&E Expense Trends and Benchmark Spending | March 22, 2017Ashley Emery
This document summarizes a webinar about 2017 trends and benchmark spending for travel and entertainment (T&E) expenses. It discusses factors contributing to high expense report processing costs and top pain points around T&E management. Data is presented on average annual T&E budgets and typical spending breakdowns by category. The benefits of automation for streamlining expense reporting and controlling costs are also reviewed.
Expense Report Automation and the ROI of T&EAshley Emery
The latest webinar from Proformative and Certify will show you how organizations of every size and industry are using automation to reduce overhead cost and streamline workflow processes in order to maximize the return on their valuable T&E investment.
Delivering Growth and Profitability in 2017: Insights from over 500 CFOsAshley Emery
Key findings from a recent CFO sentiment study include two primary channels to deliver growth and profitability and four factors that will determine company success in 2017.
Exploring results from the 2017 T&E Expense Management Trends Survey, learn from the experience of businesses like yours and discover how you can streamline workflow, increase spending visibility and control, and manage the complex expense reporting process with ease.
Leading trends in travel and entertainment expense management: The finance pr...Ashley Emery
Certify recently surveyed more than 500 CFOs, controllers and accounting professionals from outside of its customer base to uncover the top trends and best practices in expense management today. Find out what other small, midsized and enterprise businesses like yours are doing to navigate the complex expense reporting process, streamline workflow, and increase spending visibility and control.
Learn more about:
• Annual T&E expense spending by category and company size
• Common expense management challenges and expected benefits
• The factors and estimated costs to process an individual expense report
• Types of systems and processes currently used for expense management
• What it takes to achieve a return on investment with a new system
Travel & Expense Management 2015: Strategies to control T&E spending and impr...Ashley Emery
This document discusses strategies for controlling travel and expense (T&E) spending and improving compliance with corporate policy. It notes that T&E is the second largest business expense after payroll, accounting for 10-12% of annual budgets. Manual expense reporting provides little visibility and control over spending. The document recommends leveraging technology solutions like web-based expense management systems to gain better visibility into spending trends, enforce policies, and automate expense reporting and approvals. This can help reduce fraud and errors while streamlining the process.
Current Expense Management Trends and T&E Spending BenchmarksAshley Emery
Faced with rising costs and added responsibility for the bottom line, accounting professionals today are increasingly turning to software automation to streamline processes and better control spending across a number of important functions. Chief among these are travel and entertainment (T&E) expense reporting and reimbursement. Now, a new survey of more than 600 CFOs, controllers, and accounting professionals identifies the top T&E trends and approaches to expense management for today's small, mid-sized, and enterprise businesses. Mark Brousseau, of Brousseau & Asociates, and Jennifer Steinke, of Dycom Industries, Inc., will discuss what companies are doing to overcome their T&E expense challenges, as well as how you can leverage findings from the survey to improve expense reporting at your company.
How Automated T&E Expense Management Removes Barriers to Company GrowthAshley Emery
An eighteen-year study on the impact of business travel found that every dollar a company invests in T&E spending returns an average of $9.50 in revenue and $2.90 profit. While this data offers a clear and compelling reason to invest in business travel, many organizations are seeing their growth opportunities dashed by inefficient expense reporting and employee reimbursement processes. Now, an insightful new webinar from Accountex and Certify identifies the common expense management pitfalls that can cost you money and hold your company back. Plus, learn more about today’s top business travel and expense technology trends among small to mid-sized U.S. companies.
Discover how your company can maximize every business travel dollar. Topics include:
Common expense reporting mistakes that erode productivity and profits
The hidden and average expense report processing costs
Calculating lost productivity and lost opportunity among staff
U.S. business travel trends and T&E spending benchmarks
Top expense management technologies used by small and midsized business
The document summarizes a presentation on business travel and entertainment spend trends based on data from Certify and Seamless. It finds that 10-12% of company budgets are typically spent on travel and entertainment. Manual expense processes are used by 53% of companies and 59% cite lack of compliance as a top pressure. Cloud-based expense management can lower costs by 60% and improve compliance by 35-40% according to the data. The document outlines current spend categories and trends, with meals, flights, and hotels being the top expenses. Regional and industry averages are also provided.
Expense Management in 2018: Planning for Success | December 19, 2017Ashley Emery
Expense Management in 2018: Planning for Success was a webinar that provided an overview of trends, benchmarks, and best practices for travel and expense management. It discussed how companies can improve processes and controls over spending, reduce costs, and increase compliance. The webinar highlighted data showing most organizations still rely on manual processes that are inefficient and costly, and that automation delivers significant returns through improved visibility, tighter policy controls, and lower processing fees. It emphasized setting policies, benchmarking spending, leveraging mobile and integrated systems, and demonstrated how to build a business case for investment in expense management technology.
2014 september 100 top travel budget of us companies by business travel newsAtoutFranceUSA
This document provides information about corporate travel spending by the largest U.S. business travelers. It summarizes the results of a survey of the top 100 corporate travel spenders ("CT100") in the U.S. in 2013 and 2014. Most CT100 companies increased their U.S.-booked air travel spending from 2012 to 2013, though some decreased it substantially. The companies expect higher overall air travel spending in 2014 compared to 2013, despite higher airfares. The document also lists the top travel management companies and advertises products from sponsors.
T&E Expense Spending and Automation Technology Trends for 2016Ashley Emery
The average U.S. company budgets between 6 and 12 percent of total annual revenues for travel and entertainment expenses. Faced with rising costs and added responsibility for the bottom line, today’s accounting professionals are increasingly turning to automation to streamline the expense management process and better control spending across a number of important functions. This webinar will provide new insight into the latest business travel expense and technology trends. Plus, learn how companies of every size are leveraging automation to improve internal spend management procedures for accounts payables and employee-initiated expenses.
Topics covered include:
Annual T&E expense spending trends and category benchmarks
Top spend and expense management challenges reported by U.S. businesses
Most-wanted technologies for improved efficiency, control and visibility
How process automation can improve employee productivity by 29%
Six strategies to automate expense management and control spending
In fact, the typical company will spend 10% (or more) of its total annual budget on expenses related to business travel in 2014, a factor that has not changed dramatically ovr the past few years. Organizations today must reevaluate existing strategies for travel and expense management, how to overcome key challents, and structure a robust program that balances core competencies and modern technology enablers.
The document summarizes the results of a survey on travel and expense management trends for 2014. Key findings include:
- Over half of companies spent more on business travel in 2013 than 2012, and nearly half expect a slight increase in travel spending in 2014.
- Cloud/web-based expense solutions saw a large rise in adoption from 2013 to 2014, increasing from 35% to 44% of organizations, while pen and paper saw a decline.
- Larger enterprises have shifted more towards cloud/web-based systems, while small businesses still rely more on excel/spreadsheets and pen and paper.
2015 T&E Expense Benchmarking: Are Your Employees Splurging on the Company DimeAshley Emery
Travel and entertainment—second only to payroll as the largest business expense—is becoming increasingly more difficult to control as companies expand across borders and grow through acquisitions. Therefore effective budgeting, planning, and management of T&E expenses is critical for companies of all sizes in 2015 and beyond. How does your company’s overall Travel and Entertainment spend, and spend within key categories, compare with other companies? How are companies leveraging automation to better understand and control how employees are spending the company dime? Unfortunately, benchmarks for overall T&E spend and key T&E spend within each categories are all but impossible to find.
Travel & Expense Management Trends for 2013Ashley Emery
During the live event, we will analyze and discuss the responses from the 2013 Annual Travel and Expense Management Survey, compiled from like-minded finance professionals from all sized organizations.
Key Takeaways:
The key difference between expense management processes of small business and enterprise organizations
The shift to cloud based systems and the driving forces behind the switch
Get connected: How integrating accounting, HR, travel and expense systems improve efficiency, lower costs & more
The largest areas for improving the expense management processes
Top financial pressures and pain points and how these differ between company size
Travel and Entertainment Expense Management Trends for 2016Ashley Emery
The webinar covered travel and entertainment expense management trends for 2016. Key topics included average spending amounts by category, common expense reporting headaches, and the costs to process expense reports. Automating expense reporting through web-based systems was shown to improve efficiency and compliance while reducing processing costs. Data was presented on current expense management practices and systems used. Attendees learned how best-in-class companies achieve return on investment through expense reporting automation in under two years on average.
What you need to know about Corporate Travel in 2019CertifyInc
Tech brands are transforming the business travel and expense landscape—and business traveler expectations. Join us as we look at the biggest trends in corporate travel and how finance leaders can create a future-proofed corporate travel policy that will help manage spending and cut costs—while also meeting the needs of business travelers in 2019.
Taming the Travel & Entertainment Expense Beast: Benchmarks & Best PracticesAshley Emery
Travel and entertainment—second only to payroll as the largest business expense—is becoming increasingly more difficult to control as companies expand across borders and grow through acquisitions. Discover how companies are leveraging technology in conjunction with procedural best practices to remove common T&E headaches including: the untimely submission of expense reports, lost receipts, inefficient processes and paperwork relative to reviewing and approving expense reports and ensuring adherence to company travel policies.
Delivering earnings predictability, owning corporate governance, and supporting productivity across the enterprise are among the top challenges faced by financial professionals. Where do financial professionals even begin defining a strategy to embrace these opportunities? The answer to that question may raise more than a few eyebrows: best-in-class travel and entertainment (T&E) expense management
Essential Elements for Better Corporate Travel in 2019CertifyInc
In a world of increasing personalization, business traveler expectations are being elevated to a point where their needs must be met at every step along the way. This webinar looks at new trends in corporate travel and how finance leaders can build future-proofed corporate travel policies that help manage spend and cuts costs.
Five Expense Management Strategies That Save Time and Money While Banishing S...Ashley Emery
As accounting professionals and controllers are increasingly pressured to reduce costs and do more with fewer resources, expense management presents a significant opportunity to save both time and money in a number of ways. Find out how organizations today are managing the latest T&E expense spending, technology and business travel trends. Plus, learn how companies are using automation to streamline the expense reporting process, increase efficiency and productivity, and better control employee spending.
Topics covered include:
Banish timely spreadsheets and improve employee satisfaction, for good
Annual T&E expense spending trends and benchmarks by category
Top expense management challenges and goals for improvement
How to Identify the nearly 20% of out of policy company T&E’s
How mobile expense reporting to reduce processing costs by up to 65%
Ways to automate policy enforcement and improve compliance rates
Expense Management in 2018: Planning for Success | December 19, 2017Ashley Emery
When it comes to company expense management priorities, is your team prepared for the year ahead? Join us and find out what more than 600 finance and accounting professionals identified as their top employee-initiated and travel and entertainment expense challenges, pain points and pressures to succeed in 2017. You’ll also learn the strategies and technologies they’re using to get ahead in 2018 by streamlining inefficient processes, reducing hassles, and saving time and money over spreadsheets and manual paper-based reporting programs.
Spend and Control 2017: Business Travel and Expense Technology Trends | Novem...Ashley Emery
Get the latest insights into today’s business travel trends and how they’re driving the purchase decisions and preferences of your employees on the road. You’ll also see survey results from more than 600 companies with insight into the tools and best practices they’re using to manage the expense reporting and reimbursement process.
T&E Management: Comparing spreadsheets with expense report automation Ashley Emery
From receipts to Microsoft Excel spreadsheet templates, travel and entertainment expense reporting is historically rooted in manual, paper-based processes. However, for companies of a certain size or with certain reporting and operational requirements, paper and spreadsheets may not offer everything these organizations need in an expense management solution. Today, T&E automation software can help lower processing costs, improve control over spending, increase travel policy compliance and much more. Join Certify for this insightful live webinar comparing the pros and cons of manual, paper-based reporting processes with a fully automated expense management system.
A Guide to Effective Expense Management Strategies for 2015Ashley Emery
The shift to on-line expense management software is here, with more than 80% of companies indicating they plan to make the switch within the next 18 months. Yet although many companies intend to automate their manual expense management processes, they still need to justify the investment in doing so. That begs a crucial question for finance executives: What are the tangible benefits of automating expense management?
During this Webcast, we will review the findings of Certify's 2015 Annual Expense Management Outlook survey and what the findings mean for finance leaders. We will also describe how you can benchmark your expense management processes relative to those of other companies. And we will share examples that illustrate why companies of all sizes have come to recognize that expense management in particular lends itself best to automation.
How to Gain Control, Reduce Fraud and Increase Process Efficiency in the Mode...Ashley Emery
Join us as we discuss how to alleviate the top pain points in travel and expense management, including: the untimely submission of expense reports, lack of adherence to company policies that can lead to fraud , and inefficient submission, review and approval processes. This live 60-minute event will show you how top finance professionals are leveraging the latest technology and procedural best practices to streamline their travel and expense management programs.
Uncovering the Employee T&E Spend Trends of 2017Ashley Emery
Do your employees have bad habits when it comes to travel spend? Do you wonder if there are areas where simple modifications to your policy could reduce costs? It can be difficult to spot patterns in employee spend behavior, especially when the expense reporting process is largely manual. This webinar will shed light on what is often a murky, poorly controlled area of the budget.
Featuring the latest survey data from PayStream Advisors and Certify, you’ll learn:
Expense management automation adoption and usage trends
Benchmark travel spending by category
Policy enforcement practices
Top drivers for expense management improvement initiatives
Five Reasons Not to Use Excel Spreadsheets for Expense ReportingAshley Emery
Excel is an amazingly powerful tool that’s rightfully earned the adoration of accountants and finance professionals everywhere. However, anyone who has ever tried to use Excel spreadsheets for T&E expense management knows its limitations, especially at scale. Today, automation can help lower processing costs, improve control over spending, increase travel policy compliance and much more.
This webinar will discuss how the world of business travel and expense management has evolved beyond Excel and manual, paper-based T&E reporting processes. We will discuss best practices and real world examples of how automation of T&E can dramatically lower T&E processing costs, reduce mistakes, and streamline reporting and oversight.
Travel & Expense Management 2015: How to Establish a Successful T&E Policy an...Ashley Emery
As the second largest line item cost for most companies and organizations, travel and expense spending requires careful controls to maintain corporate policy and manage budgets. Each year, the U.S. General Services Administration (GSA) researches average costs for meals, lodging and incidental expenses in destinations throughout the 48 continental states. As a well-defined and well-researched guideline, the GSA per diem rate framework can be used by any organization to create a successful travel and expense management policy with greater control and visibility into T&E spend.
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This document announces a webinar on benchmarking travel and entertainment expenses and identifying trends to improve budgeting and management of T&E spending. It provides learning objectives of benchmarking key expense categories, recognizing current and emerging automation trends. Featured speakers are the president of an expense management software company and a travel auditing and consulting firm CEO. An introduction is given for each company and statistics are presented on the size of the T&E market and how employees typically spend the budget.
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More than 80% of companies polled indicate they plan to make the switch to online expense management software within the next 18 months. While leading finance professionals are moving their manual processes to the cloud, what are the real benefits of switching to these automated systems? Implementing company-wide software is no easy task. How are these Fortune 500 companies (with thousands of employees) migrating to these new technologies?
Join us as we review the results of Certify’s Expense Management Outlook 2014 survey; benchmark your company’s travel and entertainment (T&E) expense management processes, pain points, and use of technology in helping to tame T&E expenses; and discover how T&E management automation is delivering return on investment (ROI) to companies of all sizes.
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Travel and Entertainment (T&E) expenses—second only to payroll as the largest business expense—are becoming increasingly more difficult to control as companies expand across borders and grow through acquisitions. Therefore, effective budgeting, planning, and management of T&E expenses is critical for companies of all sizes in 2015 and beyond.
How does your company’s overall T&E spending, as well as spending within key categories, compare with other companies? How are companies leveraging automation to better understand and control how employees are spending the company dime? Join us for an hour-long discussion about the best practices to reduce T&E spending and simplify expense management processes in 2015.
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2. Please note …
• To minimise disruption you all have
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5. Learning Objectives
1. Apply specific tactics to leverage spend data and achieve smarter growth.
2. Give examples of ways to increase the visibility—and value—from your
travel and expense (T&E) spending.
3. Recognise the current state of the T&E industry and emerging trends that
could impact your organisation.
6. About Certify
• Integrated, automated solutions for travel, expense,
accounts payable invoice, and purchasing
• 64 languages, 140+ currencies, clients in 80 countries
• Rated #1 by G2 for user experience in expense
management software (2014-2019) and Momentum
Grid leader (2018)
• PC Magazine Editors’ Choice for best expense tracking
software (2015-2019)
• Recognised as a Leader in the IDC MarketScape for
Worldwide Travel and Expense Management Software
• Processing expenses valued at over $5.1 billion annually
7. Our Agenda
1. The dynamism of travel and expense—and why it matters
2. Key findings from Certify’s 2019 Travel and Expense Management Trends Report
3. T&E management and controlling spend
4. The art of leveraging industry benchmarks
5. Recommendations for improving T&E management
8. Before COVID-19, in-person meetings were the gold standard:
• Customer relationships
• Supplier relationships
• Professional development for employees
T&E Spending is Changing
9. The Scale of T&E
77%
of all E.U. business travel ($253 billion)
was spent in Germany, the U.K., France,
Italy, Spain, and the Netherlands
$1.41 trillion
spent globally on business travel
activity in 2018
$330.3 billion
spent on business travel in
Western Europe in 2018
Source: GBTA BTI™ Outlook – Annual Global Report & Forecast 2019
10. Now, organisations must adapt quickly and move critical
functions online so that business can continue without
requiring employees to be in the office.
T&E Spending is Changing
11. Companies maintain business continuity by investing in:
• Home office equipment, supplies, and monthly expenses
• Software for hosting virtual conferences
• Tools to replace in-person collaboration and meetings
• Solutions to digitise paper-based processes
T&E Spending is Changing
12. Empowering employees to spend wisely provides a sense of
stability that allows them to continue achieving their goals—
even as everything changes.
Stability Matters
13. As employees shift to working from home, how can
we improve control, efficiency, and visibility into
company-related spending?
14. Invest in T&E Done Right
An effective T&E reporting process:
• Lowers expense report processing costs companywide
• Increases the productivity of every employee
• Maximises the productivity of managers, accountants, and finance staff
• Improves visibility into spending and working capital management
• Adds stability and continuity while transitioning to work from home
• Impacts top- and bottom-line revenue continuously
15. The Hidden Costs of Expense Management
Common costly frustrations:
• Hours to create, review, and approve reports
• Hard costs for paper, printing, and postage
• Time required for reconciliation and reimbursement
• Storage fees to archive expense reports
• Lost productivity and lost opportunity
• Lack of visibility into T&E spending
16. a) Under £8
b) £9 – £16
c) £17 – £24
d) £25 or more
e) We do not track these costs
Polling Question 1
How much does it cost to process a single
expense report at your organisation?
17. Effective T&E management empowers
employees to spend wisely while increasing
visibility and control for finance teams.
18. 2019 T&E Management Trends Report
• Survey of hundreds of finance professionals outside
of Certify’s customer base
• The resulting report—now in its seventh year—offers
insights, concerns, and areas of focus for travel and
expense management
• Used by industry publications to identify trends
and benchmarks
• Reveals how companies use technology to improve
T&E management
2019 Travel & Expense Management Trends Report, Certify, Inc.
19. About the Research
37%
44%
19%
Manager, controller, or accountant
Other (accounting staff, consultant,
administrative, etc.)
Director-level or above with expense
reporting responsibility (CEO, CFO, etc.)
Company Size
Enterprise: More than 1,000 employees
Mid-Market: 101-999 employees
Small Business: Less than 100 employees
23%
40%
37%
585 Finance professionals surveyed from
outside the Certify customer base
2019 Travel & Expense Management Trends Report, Certify, Inc.
20. Areas of T&E Management: Most Critical to Improve
Expense
management
process efficiency
Transparency /
visibility / reporting
related to spend
Corporate travel
policy compliance
Audit and reporting Travel booking
25%
14%
12% 11% 11%
2019 Travel & Expense Management Trends Report, Certify, Inc.
21. Top Three Areas for Improvement
Policy
Compliance
Visibility of
T&E Spend
Efficiency for
T&E Management
2019 Travel & Expense Management Trends Report, Certify, Inc.
22. Controlling T&E Spend: A Formal T&E Policy
Do you have a T&E policy in place?
72%
21%
7%
Yes
No
I don’t know
2019 Travel & Expense Management Trends Report, Certify, Inc.
23. Controlling T&E Spend: T&E Policy IQ
72% of organisations have a formal T&E policy in place.
But 58% of respondents report that
their travelers’ understanding of their
T&E policy is, at best, “decent—but in
need of improvement”.
2019 Travel & Expense Management Trends Report, Certify, Inc.
29. T&E Policy: The Foundation of Control
An effective corporate travel policy:
• Is clear and simple to follow for all employees
• Is up-to-date with rules, partners, and discounts
• Manages the average traveler within the organisation
• Allows for reasonable accommodations
• Contains clear explanations for limits and restrictions
• Considers travel vendors with discounts and
preferred pricing
• Enforces legal compliance with VAT standards and
other regulations
30. a) 0 – 24%
b) 25% – 49%
c) 50% – 74%
d) 75% – 100%
e) I am not sure
Polling Question 2
What percentage of submitted expenses adhere to policy?
31. Controlling T&E Spend: T&E Policy Compliance
How does your company enforce its travel and expense policy?
29%
27%
19%
17%
5%
3%
Manually check each
expense
Our T&E system
automatically flags out
of policy expenses
Responsibility of
employees
Manually, only reviewing
expenses with a high
value
Our T&E policy is not
enforced
I don't know
2019 Travel & Expense Management Trends Report, Certify, Inc.
32. Controlling T&E Spend: Policy Compliance
What percentage of submitted expenses are within policy?
22%
54%
16%
3%
5%
0 – 24%
25% – 49%
50% – 74%
75% – 100%
I am not sure
2019 Travel & Expense Management Trends Report, Certify, Inc.
33. 46% of organisations report less than a 75% rate
of compliance with their T&E policy.
26% of enterprise-sized organisations do not
know what percentage of submitted expenses
are T&E policy compliant.
35. The Art of Leveraging Benchmarks
Focus on What Matters
Continually Verify What Matters
Compare “Apples to Apples”
Compare Data Over Time
Compare Data Across Industries
The Magnitude of Trends
The Direction of Trends
The Driver of Trends
37. About SpendSmart™
The SpendSmart Year-in-Review Report tracks T&E spending
benchmarks drawn from more than $5.1B in expense transactions
processed by Certify in 2019.
38. T&E Category Benchmarks
T&E Category
Benchmark Averages
in 2019
Percentage of total annual
T&E transactions by expense
category based on more than
$5.1B in transactions processed
by the Certify system in 2019.
Certify SpendSmart™ Year-in-Review Report, 2019
39. Expense Category Averages
How the T&E budget was spent according to our 2019 SpendSmart Year-in-Review Report
Certify SpendSmart™ Year-in-Review Report, 2019
40. a) Amazon
b) British Airways
c) Costa Coffee
d) Marriott
e) Uber
Polling Question 3
What was the most expensed brand of 2019?
42. Scooters Zip Into Expense Reports
50% 42% 4%
$6.88
Average Cost
Per Rental
$10.28
Average Cost
Per Rental
$8.83
Average Cost
Per Rental
Certify SpendSmart™ Year-in-Review Report, 2019
43. T&E Benchmark Calculator
https://www.certify.com/benchmarkquiz.aspx
Certify SpendSmart™ Benchmark Calculator
SEE HOW YOUR T&E SPENDING COMPARES TO INDUSTRY AVERAGES
Enter your average cost per transaction for the travel and expense categories below. We'll compare
it with Certify's SpendSmart 2019 benchmark data and send you a customised overview of how
your spending stacks up to the averages.
44. Gain even more value from your
T&E spending with analytics.
45. Recommendations for Improving Spend
Put Your Data
to Good Use
Invest in Process
Improvement
Stay on Top
of Industry Trends
46. Cashflow management and forecasting
• How quickly can finance access—and act
on—expense data?
• Do they have the level of visibility they need
to inform strategy?
Expense trends and vendor negotiations
• Where do you spend the most?
• Are you buying the same product from
multiple sources? Is a spend category growing?
Budget allocation and usage
• Are any departments under- or over-
spending?
• Are travelers spending within an appropriate
range for their role in the company?
Improving policy compliance
• How many expenses are within policy?
• Do you have a high occurrence of exceptions
—and what is the root cause?
Recommendations for Improving Spend
Utilise T&E data for:
47. Unleash Your Data
Set aside time to review your expense metrics and analytics
against industry benchmarks.
• How can we make expense management efficient and effective?
• Do our expense benchmarks align with industry averages?
• Has our spending behaviour changed?
• Should we update our travel policy?
48. How can we make expense management efficient and effective?
• Identify the average cost to process a single expense report from end-to-end
• Discover how many reports have errors or exceptions—and the cost to fix them
• Learn which travelers and departments are spending within policy
Unleash Your Data
50. Has our spending behaviour changed, and should we
update our travel policy?
• Identify top expense categories, average costs, and vendors
• Improve traveler’s usage of preferred vendors and discount programs
• Optimise T&E budgets by company, location, department, or traveler
Unleash Your Data
51. Invest in Improving Processes Using Data
Discuss additional challenges or
bottlenecks in finance and potential
improvements like:
• Integrating data from additional business systems
to get a wider view of company spending
• Moving to a dedicated travel, invoice, or AP platform
to control costs, increase spend visibility, and improve
productivity and satisfaction
• Lowering reimbursement times and transfer or FOREX
fees with an alternative payment provider
52. a) Non-existent
b) Minimal at best
c) Okay, but we have major blind spots
d) Good, but we could do better
e) Ideal, we have near real-time visibility
Polling Question 4
How would you describe the level of visibility your company
has relative to T&E spend?
54. Closing Thoughts
• Visibility into T&E processes and spend is critical for T&E management
• Leveraging benchmarks is a valuable tool in managing and improving
T&E management
• An effective T&E policy is a key pillar of T&E done right—and should adapt
with the industry and business climate
• The right technology, combined with employee education, reduce risk while
driving T&E policy compliance
55. Additional Resources
2019 SpendSmart™ Year-in-Review Report & Infographic:
http://www.certify.com/CertifySpendSmartReport.aspx
SpendSmart Benchmark Calculator:
https://www.certify.com/benchmarkquiz.aspx
2019 Expense Management Trends Report:
https://www.certify.com/2019-Travel-Expense-Management-Trends-Report.aspx
Five Years of The Craziest Expenses:
https://www.certify.com/the-craziest-expenses-survey-the-best-of-2013-2018.aspx
Mark’s Bio: Mark Brousseau is a noted analyst, speaker, writer, and marketer with more than 26 years of experience in advising leading providers of financial operations solutions and services. Brousseau is president of Brousseau & Associates, a full-service strategic marketing and business development consultancy with the largest client base of any firm of its kind.
He lives in Center City, Philadelphia with his family.
Please join me in welcoming Mark Brousseau.
Before COVID-19, most of this spending required employees to be in-person.
But as more restrictions are placed to ensure our safety, T&E spending is shifting online.
In extraordinary times, it’s important to maintain business continuity.
High-level overview of Trends Report and credibility
Speak to demographics briefly
Certify’s parent company, Emburse, recently released results from their annual Craziest Expenses Survey. Here are a few highlights.
I wonder if anyone on our call today has a policy that allows for scooter rentals. The industry changes so quickly, it’s essential to review your policy and adjust for the changing times. This is especially true with something like scooter rentals and how it relates to duty of care.
If you’re looking for a quick way to compare your company’s spending, check out Certify’s SpendSmart Benchmark Calculator.
Are you noticing a lot of spend with Vendors like Amazon, or any other vendor where you spend frequently or with large volumes? You could have an opportunity for savings by switching to an AP solution to cut costs and open up visibility to take advantage of DPOs and other discount programs for early payment.