The document discusses how The Conroy Group helps clients harness information and customer data to gain competitive advantages. It summarizes that The Conroy Group [1] provides strategic consultancy, data mining capabilities, and hands-on help to implement data intelligence into operations, [2] works across information management from strategy to implementation, and [3] combines company data with external sources to help clients understand trends.
Beyond Project and Portfolio Management, Identifying other high value perform...Dave Healey
Microsoft’s rich technology platform makes it the perfect toolset for organizing, integrating and automating business processes and systems to drive improved organizational performance. Yet it remains poorly understood and significantly underutilized as an enabler of business strategy, value creation and ongoing process improvement.
Through a number of real-world case studies this session will demonstrate a consistent, comprehensive and repeatable approach to improving the performance of your clients organizations with the Microsoft stack, helping you
- Discover more opportunity in existing accounts,
- Improve utilization of resources, and
- Strengthen your trusted partner relationship.
Vertex | Customer Managerment Outsourcing | OverviewVertex Group
Enhancing business value, improving the customer experience
Your success relies on your customers, which is why we use our expertise, experience, and proven methods to improve your organization’s effectiveness. Whatever the economic climate, we manage the ongoing evolution of your customers’ experience, making your relationships successful and long-term.
Vertex helps you turn your customer interactions into insight, addressing three key areas in customer experience management: resolving customer contacts to create real value, analyzing transactions that don’t add value, and continually improving service effectiveness and efficiency.
Lifepals Global turn key outsourcing services are designed to meet the fast changing needs of new-age businesses and range from one-off marketing projects to end-to-end management of Business, sales and marketing programs and provisioning of outsourced business solutions like back office document, technology solutions, go-to-market for new products and services, new markets entry and management of new or existing business and revenue channels etc.
We are not here to do what they all do, we are here to do what we do.
A marketing dashboard lets you follow up on your most important Key Performance Indicators. It allows you to focus on the areas that need improvement and communicates the same information clearly for all employees involved.
This presentation explains the choices you need to make when you want to create a marketing dashboard for your organization. For more information, contact The House of Marketing.
Beyond Project and Portfolio Management, Identifying other high value perform...Dave Healey
Microsoft’s rich technology platform makes it the perfect toolset for organizing, integrating and automating business processes and systems to drive improved organizational performance. Yet it remains poorly understood and significantly underutilized as an enabler of business strategy, value creation and ongoing process improvement.
Through a number of real-world case studies this session will demonstrate a consistent, comprehensive and repeatable approach to improving the performance of your clients organizations with the Microsoft stack, helping you
- Discover more opportunity in existing accounts,
- Improve utilization of resources, and
- Strengthen your trusted partner relationship.
Vertex | Customer Managerment Outsourcing | OverviewVertex Group
Enhancing business value, improving the customer experience
Your success relies on your customers, which is why we use our expertise, experience, and proven methods to improve your organization’s effectiveness. Whatever the economic climate, we manage the ongoing evolution of your customers’ experience, making your relationships successful and long-term.
Vertex helps you turn your customer interactions into insight, addressing three key areas in customer experience management: resolving customer contacts to create real value, analyzing transactions that don’t add value, and continually improving service effectiveness and efficiency.
Lifepals Global turn key outsourcing services are designed to meet the fast changing needs of new-age businesses and range from one-off marketing projects to end-to-end management of Business, sales and marketing programs and provisioning of outsourced business solutions like back office document, technology solutions, go-to-market for new products and services, new markets entry and management of new or existing business and revenue channels etc.
We are not here to do what they all do, we are here to do what we do.
A marketing dashboard lets you follow up on your most important Key Performance Indicators. It allows you to focus on the areas that need improvement and communicates the same information clearly for all employees involved.
This presentation explains the choices you need to make when you want to create a marketing dashboard for your organization. For more information, contact The House of Marketing.
Learn the key success factors that banks must address to differentiate mobile offerings and provide industry-leading capabilities that drive customer satisfaction.
Learn how to:
Navigate the diverse digital payments “ecosystem”
Support customer loyalty and retention
Gain valuable customer insights from mobile data
Achieve symmetry with other mobile trends
Leverage core legacy technology investments
Demonstrate return on investment
Leverage Analytics for Decision Support and Improved Retail PerformancePerficient, Inc.
In an industry with razor thin margins, being profitable requires leaders to make the best use of every resource available. When you join this Webcast you’ll hear how retailers like Romano’s Macaroni Grill are using Business Analytics to manage strategic direction using actionable reports, scorecards, dashboards, and financial/operational plans for greater performance and profitability.
Webinar attendees will learn how the Macaroni Grill, a leader in upscale casual dining with more than 220 locations, is supporting decisions with analytics and moving beyond basic financial reporting using Perficient’s Retail Pathways™ solution. You will hear how they evaluate leading indicators and use analytical processes to efficiently produce actionable information for improved corporate performance.
In this webinar, learn how Perficient's Retail Pathways is helping companies like Macaroni Grill use business analytics for:
Market Basket Analysis
Store/Restaurant Performance
Executive, Operational & Sales Dashboards
Customer Ad-Hoc Analysis Reporting
Benchmarking, Ranking & Scorecards
Inter-Departmental Collaboration
Labor, P&L and General Ledger Planning and Insights
Perficient’s Retail Pathways™ solution is a three-time award-winning analytical solution built on IBM’s Cognos10 platform. Retail Pathways™ incorporates pre-defined reports and dashboards around a common data architecture and is supported by Perficient’s retail practice group, an inter-disciplinary team, composed of individuals with backgrounds in retail, business process, systems architecture and design.
Speakers
Tim Dungan, V.P. of Planning and Analysis for Romano’s Macaroni Grill
Macaroni Grill recently completed an overhaul of reporting and analytic systems using Cognos Express product solutions. Mr. Dungan has over 20 years of operations, accounting, and finance experience in the hospitality space with Planet Hollywood, Dave & Buster’s, and Ruth’s Hospitality Group.
Erik Duffield, Director of IBM Business Analytics Retail Practice, Perficient
Mr. Duffield specializes in Retail Performance Management and Corporate Finance. He leads the Retail Practice organization for Perficient and works extensively with organizations looking for material change in performance. His expertise is developing organizational metrics to drive performance through a more effective, analytical understanding of the business.
Business Intelligence (BI) for ManufacturingDhiren Gala
Business Intelligence (BI) for Manufacturing - Plastics are no different
BI is very effective for all types of manufacturing, be it process, discrete or automatic. BI can close the ‘fact gap’ by improving the availability and delivery of actionable data with minimal IT
involvement.
InfosysPublicServices - Member Liability Estimator Solution | MLE ApplicationsInfosys
White Paper highlights Member Liability Estimation Solution a statistical model based framework & Web Based tool estimates the cost of care & member liability based on provider contact details. Know more on MLE Application offerings and Key features.
To stay competitive, process manufacturers must continually strive to reduce production and supply chain costs, achieve almost perfect delivery performance, and satisfy an avalanche of customer demands and regulatory requirements. In this webinar, understand how Microsoft Dynamics AX 2012 can help companies to fuel efficiency, reduce risk across the enterprise, meet complex inventory requirements, and respond quickly to changing market conditions.
Presented during the High Performance Marketing Conference 2012, organized by Accenture on February 9th 2012. This presentation discusses Accenture’s distributed consulting model
These are Analytical platforms that enable a sudden spurt of performance improvement. Designed to answer specific problems that retailers face, these solutions use BI, Analytics, Big Data and Mobility based approaches to provide a clean wrap.
My interpretation of Smarter Commerce proposed by IBM.
The presentation can be used only for getting a basic awareness of the Smarter Commerce concept.
Disclaimer: The ideas and concept of Smarter Commerce are propriety to IBM and any deviations or misrepresentations are purely unintentional.
Learn the key success factors that banks must address to differentiate mobile offerings and provide industry-leading capabilities that drive customer satisfaction.
Learn how to:
Navigate the diverse digital payments “ecosystem”
Support customer loyalty and retention
Gain valuable customer insights from mobile data
Achieve symmetry with other mobile trends
Leverage core legacy technology investments
Demonstrate return on investment
Leverage Analytics for Decision Support and Improved Retail PerformancePerficient, Inc.
In an industry with razor thin margins, being profitable requires leaders to make the best use of every resource available. When you join this Webcast you’ll hear how retailers like Romano’s Macaroni Grill are using Business Analytics to manage strategic direction using actionable reports, scorecards, dashboards, and financial/operational plans for greater performance and profitability.
Webinar attendees will learn how the Macaroni Grill, a leader in upscale casual dining with more than 220 locations, is supporting decisions with analytics and moving beyond basic financial reporting using Perficient’s Retail Pathways™ solution. You will hear how they evaluate leading indicators and use analytical processes to efficiently produce actionable information for improved corporate performance.
In this webinar, learn how Perficient's Retail Pathways is helping companies like Macaroni Grill use business analytics for:
Market Basket Analysis
Store/Restaurant Performance
Executive, Operational & Sales Dashboards
Customer Ad-Hoc Analysis Reporting
Benchmarking, Ranking & Scorecards
Inter-Departmental Collaboration
Labor, P&L and General Ledger Planning and Insights
Perficient’s Retail Pathways™ solution is a three-time award-winning analytical solution built on IBM’s Cognos10 platform. Retail Pathways™ incorporates pre-defined reports and dashboards around a common data architecture and is supported by Perficient’s retail practice group, an inter-disciplinary team, composed of individuals with backgrounds in retail, business process, systems architecture and design.
Speakers
Tim Dungan, V.P. of Planning and Analysis for Romano’s Macaroni Grill
Macaroni Grill recently completed an overhaul of reporting and analytic systems using Cognos Express product solutions. Mr. Dungan has over 20 years of operations, accounting, and finance experience in the hospitality space with Planet Hollywood, Dave & Buster’s, and Ruth’s Hospitality Group.
Erik Duffield, Director of IBM Business Analytics Retail Practice, Perficient
Mr. Duffield specializes in Retail Performance Management and Corporate Finance. He leads the Retail Practice organization for Perficient and works extensively with organizations looking for material change in performance. His expertise is developing organizational metrics to drive performance through a more effective, analytical understanding of the business.
Business Intelligence (BI) for ManufacturingDhiren Gala
Business Intelligence (BI) for Manufacturing - Plastics are no different
BI is very effective for all types of manufacturing, be it process, discrete or automatic. BI can close the ‘fact gap’ by improving the availability and delivery of actionable data with minimal IT
involvement.
InfosysPublicServices - Member Liability Estimator Solution | MLE ApplicationsInfosys
White Paper highlights Member Liability Estimation Solution a statistical model based framework & Web Based tool estimates the cost of care & member liability based on provider contact details. Know more on MLE Application offerings and Key features.
To stay competitive, process manufacturers must continually strive to reduce production and supply chain costs, achieve almost perfect delivery performance, and satisfy an avalanche of customer demands and regulatory requirements. In this webinar, understand how Microsoft Dynamics AX 2012 can help companies to fuel efficiency, reduce risk across the enterprise, meet complex inventory requirements, and respond quickly to changing market conditions.
Presented during the High Performance Marketing Conference 2012, organized by Accenture on February 9th 2012. This presentation discusses Accenture’s distributed consulting model
These are Analytical platforms that enable a sudden spurt of performance improvement. Designed to answer specific problems that retailers face, these solutions use BI, Analytics, Big Data and Mobility based approaches to provide a clean wrap.
My interpretation of Smarter Commerce proposed by IBM.
The presentation can be used only for getting a basic awareness of the Smarter Commerce concept.
Disclaimer: The ideas and concept of Smarter Commerce are propriety to IBM and any deviations or misrepresentations are purely unintentional.
InfosysPublicServices - Member Switchover Solution | AnalysisInfosys
This white Paper outlines approach of Member Switchover Solution, Analysis, Features and Key Benefits. Some of the Features include Score Card Generation, Member Risk Modeling & Member Profitability Analysis.
October 2010 - Marketing Roundtable - Todd SmitheeAnnArborSPARK
As marketing and sales become less discrete activities, alignment is increasingly critical. The marketing discipline now includes a wide range of functions to help identify, nurture, and close sales. This panel of industry experts will review topics like demand generation, CRM/database tools, call centers, and the best ways to integrate these elements to enable your sales force and improve their results.
Customer development / market validation in 10 days. Discover new markets for your current Product / Service, find real needs of your current market and verify if you product /service could reach real market even if your product is just an idea and not yet ready.
Presented during the High Performance Marketing Conference 2013, organized by Accenture on January 24th 2013. This presentation was given by Wim van Gils of Philips.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
This article provides a comprehensive guide on how to
effectively manage the convert Accpac to QuickBooks , with a particular focus on utilizing online accounting services to streamline the process.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
According to TechSci Research report, “India Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030”, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
2. Information remains the organisation’s biggest untapped
asset
Customers are leaving more footprints than ever before – From Facebook and
Twitter to location tracking, customers are sharing more relevant information than
ever before…competitive advantage is becoming about who harnesses this new
information best
Too much company information – Lots of metrics are tracked by organisations but
which are the important ones and how do you influence them?
Journey tracking – Customers are showing dissatisfaction all the time by their
actions…but this isn’t always picked up by companies because they don’t track each
individual’s chain of interactions with them to spot the cause and effect
Target Focus - Organisations rarely identify and galvanise effort behind the 4 or 5
KPIs that contribute most to profit
Differentiated customer treatments – Few organisations understand who their high
value customers are and have strategies to maximise them
Systematic testing – Organisations often aren’t rigorous and tenacious in testing
new ideas in market to achieve constant improvement
We help our clients to make the most of their information assets
by getting these areas right
2
3. The Conroy Group is a business
improvement company that
delivers large financial benefits for
our clients via the innovative
creation and deployment of data-
led intelligence
3
4. The Conroy Group marries:
… strategic consultancy; with
… deep data mining capability; and
… practical hands on help to deploy
data intelligence into operations
…thereby turning envisaged benefits into real bottom line profit
4
5. We help businesses with all aspects of information
management from strategy creation to implementation
into operational processes
Operational Processes
Identify profit drivers where data offers greatest opportunity
Strategy
Co-create strategies; business case preparation Operational readiness
Design change programmes and governance structures assessments
Data sourcing and technical infrastructure reviews Customer journey mapping
Test and learn plan design
KPI identification and reporting suite design & build
Analysis
Data mining, modelling & segmentation Campaign Management
(planning and post campaign
Decision management reporting)
Interim management of data insight teams
Differentiated customer
treatments
Data sourcing, extracting and cleansing ready for analysis
Process re-design
Rapid insight from data to support strategy creation
Data
Interim reporting and insight services Benefits tracking
Specify data solutions for in-house build
By operating across the spectrum from strategy to
implementation, we take joint responsibility for benefit
realisation alongside our clients
5
6. Our skills allow us to operate in a number of different
functional areas for our clients
Sales and Marketing
• Marketing • Targeting for value • Customer journey
effectiveness studies mapping
• Sales channel
• Online news and optimisation • ‘At risk’ modelling
social media analysis • KPI dashboards
• Sales uplift modelling • Winback targeting
• Market segmentation • Customer Lifetime
Value
Loyalty & • Subscriber
Marketing Sales
Retention acquisition cost
• Operational
Reporting
• Rapid Insight
• Engineer efficiency • Agent performance
• Stock management analysis • Dynamic content • Campaign design and
serving decision reporting
• Service visit root cause • Process
Operations
analysis support
improvement
• Text analytics for • Sales funnel Management
complaints/call • ‘Next best action’ improvement Information
handling decision making
Supply Chain Call Centre Online
6
7. Our approach is a very important part of what makes us
different
• Rapid insight from raw data sources in just 4-6 weeks
• Short investment and payback cycles; combine immediate tactical activities
with building capabilities that are strategically important
• Regular hands on governance; constant steering from senior stakeholders
• Early in-market testing to guide the shape of the data solution and how
benefits will be best realised
• Constantly designing for skills and capability to come in-house; we plan
handover to in-house teams as quickly and efficiently as possible
Beyond strategy creation and implementation, we also offer a suite
of data services that combine company data with public information
(e.g. social media, trend data) to help our clients remain on the
pulse of how consumer opinion is influencing their own results
7
8. We know how to take a client’s data and turn it into
multi-million £ improvement programmes working both
inside organisations and as consultants
8