Tata Group

I N T E G R I T Y
U N D E R S T A N D I N G
E X C E L L E N C E
U N I T Y
R E S P O N S I B I L I T Y
Published in March 2012.

The Tat a Com m i t m ent
At the Tata Group we are committed to improving the quality
of life of the communities we serve. We do this by striving for
leadership and global competitiveness in the business sectors in
which we operate.
Our practice of returning to society what we earn evokes trust
among consumers, employees, shareholders and the community.
We are committed to protecting this heritage of leadership with
trust through the manner in which we conduct our business.

Information Technology
• Tata Consultancy Services............ 38
• Tata Elxsi........................................ 42
• Tata Technologies ......................... 44
• Tata Interactive Systems .............. 47
• Tata Business Support Services... 48
Communications
• Tata Sky ......................................... 49
• Tata Teleservices ........................... 50
• Tata Communications................... 52
information technology
& communications
An Introduction .....................................04
Group History ........................................06
International Locations.........................09
Promoter Companies
• Tata Sons ............................................10
Subsidiaries & Divisions
• Tata Consulting Engineers
• Tata Housing Development Company
• Tata Petrodyne
• Tata Industries ...................................11
Divisions
• Tata Strategic Management Group
• Tata Interactive Systems
G r o u p
engineering
Automotive
• Tata Motors ............................................... 22
Subsidiaries / Associates / JVs
• Jaguar Land Rover
• Tata Marcopolo Motors
• Tata Daewoo Commercial Vehicle Company
• Tata Motors (Thailand)
• Tata Hispano Motors Carrocera S.A.
• Tata Motors (SA) (PTY)
• Telco Construction Equipment
• Tata Technologies
• Tata Cummins
• TML Drivelines
• TAL Manufacturing Solutions
• Tata Motors European Technical Centre
• Tata Motors Finance
• Tata AutoComp Systems
• TML Distribution Company
• Concorde Motors (India)
• Tata AutoComp Systems .......................... 28
JVs
• Tata AutoComp Systems Limited Interiors and
Plastics Division
• Nanjing Tata AutoComp Systems
• Tata Johnson Controls Automotive
• Tata Toyo Radiator
• Tata Yazaki AutoComp
• Automotive Stampings & Assemblies
• Tata Ficosa
• TACO Composites
• Tata AutoComp GY Batteries
• TACO Hendrickson Suspensions
• Telco Construction Equipment
Company ................................................... 30
Engineering Products & Services
• Tata Projects.............................................. 31
• Voltas ........................................................ 32
• Tata Consulting Engineers ....................... 34
• TRF ............................................................. 35
materials
Metals
• Tata Steel .......................................14
• Tata Steel Europe (Corus)
• NatSteel Holdings
• Tata Steel Thailand
• Tinplate Company of India
• Tayo Rolls
• Tata Steel Processing and Distribution
• TRL Krosaki
• Tata Sponge Iron
• Tata Metaliks
• Tata Pigments
• Jamshedpur Injection Powder
• TM International Logistics
• mjunction services
• TRF
• Jamshedpur Utility and Service
Company
• The Indian Steel and Wire Products
• Tata BlueScope Steel
• Dhamra Port Company
• Lanka Special Steel
• Sila Eastern Company
• Tata Steel KZN
• Tata NYK
• S&T Mining Company
• T.S.Alloys
Associated Sector
• TRL Krosaki.....................................18
Composites
• Tata Advanced Materials...............19
01_Tata Main Brochures_2012 (001-011).indd 2 4/5/12 1:32:55 PM

services
Hotels,Property Development
• Indian Hotels (Taj Hotels Resorts
and Palaces) .................................62
• Tata Realty and Infrastructure....65
• Tata Housing Development
Company ......................................66
• JUSCO ...........................................67
• Drive India Enterprise Solutions
Limited (DIESL).............................68
Financial Services
• Tata AIG Life
Insurance Company.....................69
• Tata AIG General
Insurance Company.....................69
• Tata Asset Management..............70
• Tata Investment Corporation......70
• Tata Capital ..................................71
Other Services
• Tata Strategic ...............................72
• Tata Services ................................73
energy
• Tata Power................................56
Subsidiaries
• Tata Power Delhi Distribution
Limited (TPDDL)
• Powerlinks Transmission
• Tata Power Trading Co.
• Strategic Electronics Division
(SED)
• NELCO
• Tata BP Solar ............................59
consumer products
• Tata Global Beverages............76
• Titan Industries .......................80
• Infiniti Retail............................83
• Trent.........................................84
chemicals
• Tata Chemicals ........................88
• Rallis India...............................91
• Advinus....................................92
• Trusts.................................................... 100
• Institutes............................................. 106
• NCPA..................................................... 108
• Tata Medical Center........................ 109
• Tata Council for
Community Initiatives.................... 110
• Product Index.................................... 111
defence and aerospace......93
international operations .....94
• Tata International ...............................98
corporate social responsibility
O v e r v i e w

The Tata Group comprises operating companies in seven business sectors: Materials, Engineering, Information Technology and
Communications, Energy, Services, Consumer Products and Chemicals. The Group was founded in the last quarter of the 19th century in
India when the country had just set out on the road to gaining independence from British rule. Consequently, the founders of the Group
aligned business opportunities with nation building.This approach remains ingrained into the Group’s ethos even today even as it spreads
its operations to other geographies.
The Tata Group is today India’s largest conglomerate with revenues of $83.3 bn in the financial year ending March 31, 2011. The Group
companies had 424,365 people on their rolls on March 31, 2011. Its 31 publicly listed companies have a combined market capitalisation
which is one of the highest among all business houses in India and a shareholder base of over 3.6 million. Group companies export products
and services to over 85 countries and have operations in over 80 countries.
The Tata companies share a set of five core values derived from the Group’s early beliefs which even today drive all business decisions.
These values are: Integrity, Understanding, Excellence, Unity and Responsibility. The Group and its companies have been distinctive in
their adherence to business ethics and their commitment to corporate social responsibility.This legacy has earned the trust of the Group’s
stakeholders in a measure few business houses can match.
T H E T A T A G R O U P

(Major shareholdings)
• Tata Consultancy Services
• Tata Steel
• Tata Motors
• Tata Power
• Tata Communications
• Tata Chemicals
• Tata Global Beverages
• Indian Hotels
• Titan
• Voltas
• Tata Elxsi
• Trent
• Tata Investment Corporation
• Tata Teleservices
• Tata International
• Tata AIG General Insurance Company
• Tata AIG Life Insurance Company
• Tata Sky
• Tata Asset Management
• Tata Advanced Systems
• Tata Capital
• Tata Realty and Infrastructure
• Tata Petrodyne
• Tata Housing
• Tata Consulting Engineers
• Infiniti Retail
• Tata Business Support Services
(Major shareholdings)
• Tata Advanced Materials
• Tata AutoComp Systems
• Tata Industrial Services
• Drive India Enterprise Solutions
• Advinus Therapeutics
•Tata Sons Limited
•Tata Industries Limited
Sir Dorabji Tata Trust Sir Ratan Tata Trust Other Tata-endowed Trusts
66% shareholding
Tata Sons Limited
G R O U P H O L D I N G S T R U C T U R E
Tata Industries Limited
Board of Directors
Mr.Ratan N Tata
••Chairman
Mr.Cyrus P Mistry
••Deputy Chairman
Mr.Farrokh K Kavarana
••
Mr.R Gopalakrishnan
•
Mr.Ishaat Hussain
••Finance Director
Mr.R K Krishna Kumar
••
Mr.Arun R Gandhi
•
Mr.Kishor A Chaukar
•Managing Director
Mr.S Ramadorai
•
Mr.B Muthuraman
•
Mr.Prasad R Menon
•
Mr.Ravi Kant
•
Mr.K R S Jamwal
•Executive Director
Mr.R R Bhinge
•Executive Director
50% shareholding
04
05

1 9 3 2
Tata Airlines,
a division of Tata Sons,
is established,opening
up the aviation
sector in India.
1 9 1 7
The Tatas enter the
consumer goods
segment as
the Tata Oil Mills
Company is established
to make soaps,
detergents and
cooking oils.
1 8 6 8
Jamsetji Nusserwanji
Tata starts a
private trading firm
laying the foundation
of the Tata Group.
1 9 0 2
The Indian Hotels Company
is incorporated to set up the
Taj Mahal Palace and Tower,
India’s first luxury hotel,
which opened in 1903.
1 9 0 7
The Tata Iron and Steel
Company is established to set
up India’s first iron and steel
plant in Jamshedpur,which
started production in 1912.
1 9 1 0
The first of the three
Tata Electric Companies,
the Tata Hydro-Electric
Power Supply Company,
is set up to generate
electricity.
1 9 1 1
The Indian Institute
of Science is established
in Bengaluru to serve
as a centre for
advanced learning.
1 9 1 2
Tata Steel introduces
eight-hour working
days,well before
such a system was
implemented by
law even in most
western countries.
group history
1 8 7 4
The Central India
Spinning,Weaving
and Manufacturing
Company is set up,
marking the Group’s
entry into textiles.

1 9 4 5
Tata Engineering and Locomotive
Company (renamed Tata
Motors in 2003) is established
to manufacture locomotive
and engineering products.The
company began manufacturing
commercial vehicles in 1954 in a
JV with Daimler Benz.
1 9 3 9
Tata Chemicals is
established.
1 9 8 4
Titan Industries —
a joint venture between
the Tata Group and the
Tamil Nadu Industrial
Development Corporation
(TIDCO) — is set up to
manufacture watches.
1 9 5 2
Pandit Jawaharlal Nehru,
India’s first Prime Minister,
requests the Group to
manufacture cosmetics in
India; and Lakme
is established.
1 9 6 8
Tata Consultancy
Services (TCS),
India’s first software
services company,
is established as a division
of Tata Sons.
1 9 9 5
Tata Quality
Management Services
institutes the JRD QV
Award,modelled on
the Malcolm Baldrige
National Quality
Value Award of the
United States,laying the
foundation of the Tata
Business Excellence
Model.
1 9 9 6
Tata Teleservices Limited
(TTSL) is established to
spearhead the
Group’s foray into the
telecom sector.
06
07
1 9 9 8
Tata Indica — India’s
first indigenously
designed,developed
and manufactured car —
is launched by Tata Motors,
spearheading the
Group’s entry into
passenger cars.

2 0 0 0
Tata Tea (since named as
Tata Global Beverages) acquires
the Tetley Group,UK,
in the first major
acquisition of an
international brand
by an Indian group.
2 0 0 2
The Tata Group acquires a
controlling stake in
Videsh Sanchar Nigam
Limited (now Tata
Communications) — India’s
leading international
telecommunications
service provider.
•
Tata Consultancy Services
becomes the first Indian
software company to cross one
billion dollars in revenues.
•
Titan launches Edge,
the slimmest watch
in the world.
2 0 0 1
Tata-AIG — a joint
venture between
the Tata Group and
American International
Group Inc (AIG) —
marks the Group’s
re-entry into insurance.
The Group’s insurance
company,New India
Assurance,was
nationalised in 1956.
2 0 0 4
Tata Motors acquires
the heavy vehicles unit
of Daewoo Motors,
South Korea.
•
Tata Steel makes its
first major overseas
investment in NatSteel
Asia,headquartered
in Singapore.
•
Tata Consultancy
Services goes public in
India's private sector's
largest initial
public offer.
2 0 0 7
Tata Steel acquires
Corus,the UK-based
steel company,for
$ 12.1 bn,then
the biggest overseas
acquisition by an
Indian company.
Currently Tata Steel is
among top 10 global
steel companies with
crude steel production
capacity of over
28 million tonnes
per annum.
2 0 0 5
Indian Hotels adds
New York's iconic
hotel,The Pierre,to
its portfolio as also its
Ginger "Smart Basics"
hotels in India.
•
Tata Communications
acquires
Tyco Global Network,
making it one of the
world's largest provider
of submarine cable
bandwidth.
2 0 0 8
Tata Motors acquires
the Jaguar Land Rover
businesses from Ford
Motor Company and
unveils the Tata Nano,
among the world’s
cheapest cars.The Nano
went on sale in 2009.

United States T
Tata Incorporated Q
Tata Global Beverages V O
TCS V O M
Tata Communications V
Indian Hotels V O
Tata Technologies V O M
Tata Chemicals O
Tata Steel V O
Canada
TCS V O
Tata Technologies V
Tata Steel V O
Mexico
TCS V O
Tata Technologies V
Tata Steel V
Chile
TCS V O
Ecuador
TCS V O
Uruguay
TCS V O
Brazil
TCS V O
Tata International V
Tata Steel V
Argentina
TCS V O M
Columbia
TCS V O M
Bermuda
Portugal
Spain
Tata Motors V O M
United Kingdom T
Tata Limited Q
Tata Global Beverages Q O M
TCS V O M
Indian Hotels V O
Tata Motors M V O
Tata Chemicals O
Tata Technologies V O
Tata Steel V O M
Finland
Tata Steel V
TCS V
France
TCS V
Tata Technologies V
Tata Steel V O
Germany
TCS V
Tata Steel V O
Belgium
TCS V
Tata Steel O
Luxembourg
TCS O
Switzerland
TCS V
Tata Steel O
Poland
TCS V
Netherlands
Voltas V
TCS V
Tata Chemicals O
Tata Steel V O M
Tata Technologies V
Denmark
TCS V
Hungary
TCS V O M
Czech Republic
Tata Global Beverages O
Ireland
TCS O
Tata Technologies V
Italy
TCS V
Greece
Tata Steel V
Turkey
Tata Steel V
Sweden
TCS V
Tata Steel V O
Norway
Tata Motors V
TCS V
Russia
Morocco
TCS O
Tata Chemicals O
Tata Motors V
Indian Hotels O
Senegal
Ghana
Nigeria
Ivory Coast
Tata Steel V
Malawi
Tata Global Beverages V
Namibia
Zambia
Indian Hotels O
Zimbabwe
South Africa T
Indian Hotels V O
TCS V O M
Tata Steel V O
Tata Communications V O
Tata Chemicals V
Tata Motors V O
Tata Power V
Mozambique
Tata Steel V
Tata Chemicals V
Uganda
Tanzania
Kenya
Tata Chemicals O
Botswana
TCS V
Mauritius
Tata Chemicals V
Tata Steel V
Saudi Arabia
Voltas V
TCS V
Qatar
Tata Consulting Engineers V
Oman
Voltas V
Tata Steel V
UAE
Indian Hotels O
Tata Steel V
Voltas V
TCS V O
Bahrain
TCS V
Maldives
Indian Hotels O
Pakistan
Sri Lanka
Indian Hotels O
Tata Steel O
Nepal
Bhutan
Indian Hotels O
Bangladesh
Tata Motors V O
China T
TCS#
V O M
Tata International#
V
Tata Communications#
V
Tata Steel V O
Tata AutoComp O
Tata Technologies V
Thailand
Tata Steel O
Tata Motors V O
TCS V
Malaysia
Tata Steel O
Indian Hotels O
TCS V
Singapore
Tata Steel O
Tata Technologies Q O M
Tata Motors V
TCS V O
Tata Chemicals V
Tata Power V
The Philippines
Tata Steel O
TCS V O
Vietnam
Tata Steel V O
Taiwan
TCS V
Indonesia
TCS V
Tata Power V
Tata Motors V
South Korea
Tata Motors V O M
Tata Technologies O
TCS V
Japan
TCS V
Tata Technologies V
Australia
TCS V M
Tata Steel V O
Indian Hotels O
New Zealand
TCS V
Head Office Q Group Representative Office T JV/Subsidiary/Associate V Production Facility/Property O Global Development Centres (GDC) O
R&D Centre/Centre of Excellence (CoE) M
• TCS has 18 offices in USA including 3 Development Centres.In the UK,TCS has 11 offices including one
Development Centre.TCS has an additional 111 offices in 42 countries around the world.
• Tata Steel Group has finishing facilities/offices in Ireland,Turkey,Switzerland,Belgium,Sweden,Spain,Germany,
France,among other countries.Also it has JV/Subsidiary/Associates in Portugal,Spain,Poland,Norway,Austria,
Romania,Czech Republic,Italy,Bulgaria,Jersey,Denmark,Isle of Man,Latvia and Hungary.
• Tata Interactive Systems has Development Centres in Germany,Switzerland.Its sales and marketing operations
span the US,Canada,the UK, Mainland Europe,Australia,New Zealand,the Middle East and Asia.
• Tata Elxsi has offices in USA,UK,France,Germany,Japan,Seoul and UAE. Design studios in UK, Japan and
Animation/VFX studio in USA.
• Tata Power through its subsidiaries has offices in Singapore,Indonesia and South Africa.
• Tata Technologies has offices in the USA (10),Canada (1) ,Mexico (3) ,UK (2),Germany (2) ,France (3) and South Korea (1).
• Tata International has offices in Ethiopia,China,Malawi,Vietnam,Thailand and Uruguay.
• Voltas has offices in Saudi Arabia,UAE,Qatar,Singapore and Bahrain.
• Tata Global Beverages has its corporate head office in the UK which supports its three regions
comprising of CAA (USA,Canada,Australia and South America),EMEA (UK & Africa,Europe,
Middle East and Russia),South Asia.
• Tata Communications has subsidiaries in Guam,Puerto Rico and Austria.
• Titan has a sourcing office in Hong Kong and retail outlets in 29 countries.
• Indian Hotels has sales office in Japan and representative offices in Brazil,France and Germany.
international locations
Please see pages 94-97 for details
on International Operations
#
Hong Kong
08
09
In addition ...

SONS
Established as a trading firm by JamsetjiTata in 1868,Tata Sons is the promoter of the majorTata companies and holds the majority promoter
holding in the Tata companies.The Chairman of Tata Sons is traditionally regarded as the Group Chairman.
About 66% of the equity capital of Tata Sons is held by public philanthropic trusts endowed by the members of the Tata family, the two
biggest being the Sir Dorabji Tata Trust and the Sir Ratan Tata Trust,both created from the estates of the sons of the Group’s founder.(Please
also see pages 100-105.)
Tata Sons is the owner of the Tata name and the Tata trademarks which are registered in India and several other countries and are used by
Tata companies in relation to their products and services.The terms of use of the Tata mark and logo by the companies are governed by the
Brand Equity and Business Promotion Agreement signed between Tata Sons and the respective company.
Amongst the various Brand Equity and Business Promotion activities,Tata Quality Management Services provides long and short-term initiatives
and training and assessment programmes,to maximise the companies’performance through the Tata Business Excellence Model.
Besides other subsidiary companies which separately appear in this brochure,some of the operating subsidiaries of Tata Sons are:
Tata Consulting Engineers Limited is a premier consulting engineering organisation and is in this business for over 50 years,with over 3,000
highly qualified and experienced technical professionals offering the full range of engineering and consultancy services to its clients,spanning
concept development to commissioning support on their new or expansion projects.The sectors served are:Power (generation,transmission
& distribution),alternate energy,infrastructure,chemicals,oil & gas,industrial,steel and metals,mining and minerals.ISO 9001:2008 certified,
TCE has completed over 6,500 assignments in India and overseas.(Please also see page 34.) (www.tce.co.in)
Tata Housing Development Company Limited: Commencing operations in 1984, Tata Housing is one of the key players in the real estate
industry in India. Its primary business is the development of properties in the residential, commercial and retail sectors. Its operations span
various aspects of real estate development,such as land identification and acquisition,project planning,designing,marketing and execution
and property management.The company caters to the needs of home buyers across all income segments – from low cost housing through
“Shubh Griha”homes,to“New Haven”in the affordable housing segment and distinctive projects in luxury and premium housing.(Please also
see page 66.) (www.tatahousing.com)
Tata Petrodyne: A 100% owned subsidiary,Tata Petrodyne owns interests in several oil & gas assets in India and a gas asset in the Southern
Gas Basin of the UK North Sea.It is a sole interest holder and operator of an offshore exploration permit in Australia.It has recently expanded
its geographical presence by acquiring interest in three onshore assets in Indonesia.(www.tatapetrodyne.in)
Contact : Chief,Group Corporate Affairs and Media,Tata Sons,24,Homi Mody Street,Mumbai-400 001,India.Tel : +91-22-6665 7209
Email : debasis.ray@tatamotors.com
Jamsetji Nusserwanji Tata - Founder,Tata Group
promoter
companies

INDUSTRIES
Tata Industries was set up by Tata Sons in 1945 to function as a managing agency for companies promoted by Tata Sons. After the
cessation of the managing agency system, its mandate was recast in the early 1980s to promoting the group’s entry into new and high-
tech businesses.
Tata Industries has initiated and promoted the group’s ventures into several sectors,which include auto components,advanced materials,
telecommunications and life sciences. Tata Industries continues to evaluate opportunities for promoting new business ventures and
pioneers the entry of Tata into emerging technologies which exhibit the potential to become large businesses. Tata Industries also has
two operating divisions which function as independent profit centres:
Tata Strategic Management Group (Tata Strategic) is the largest Indian-owned management consulting firm. Its clientele includes
private sector companies in India,multi-national corporations,public sector/Government and companies promoted byTatas.Over 50% of
its business comes from non-Tata clients and 20% from international clients.
Tata Strategic offers a wide range of solutions covering direction setting, driving strategic initiatives and implementation support.
It works with clients across the following industry domains: Automotive and Engineering; Infocom, Media and Education; Chemicals;
Energy;Consumer and Retail;Infrastructure;and the following functional areas:Strategy;Organisational Effectiveness;Delivery Excellence;
Marketing & Sales; Logistics and Sourcing. Tata Strategic is an IP driven firm with unique India insights and proprietary frameworks. Its
network of alliances expands its global footprint and offers clients advanced solutions,international experience and end-to-end services.
(Please also see Page 72) (www.tsmg.com)
Tata Interactive Systems (TIS) is the pioneer and global leader in custom learning solutions.TIS’learning solutions are designed to enable
organisational initiatives across industry verticals and have proven their effectiveness at more than 500 clients,60 of them are Fortune 500
companies,leading educational institutions and government departments.
Leveraging its solid international experience over 21 years in developing interactive and media rich learning solutions,TIS has launched
CLASSEDGE, an innovative and comprehensive educational solution for Indian schools. CLASSEDGE is designed to help teachers deliver
high quality instruction,with an effective blend of classroom activities and interactive multimedia demonstrations.
TIS is the first and only learning solutions organisation in the world to be assessed at Level 5 in both the SEI-CMM and P-CMM.Its solutions
have won nearly 50 prestigious international awards over the last 10 years.(Please also see Page 47) (www.tatainteractive.com)
Contact :Tata Industries Limited,Bombay House,24,Homi Mody Street,Mumbai - 400 001,India.
Tel : +91-22-6665 7373 Fax : +91-22-6665 7974 Email :TIL@tata.com
promoter
companies
Bombay House - Head Office,Tata Group
10
11

Metals
Tata Steel
Associated Sector
TRL Krosaki Refractories
Composites
Tata Advanced Materials
materials
Iron and steel was the foundation on which the Tata Group was built, and the
cornerstone of the country’s rise to industrial prominence. A saga that started
in 1907 continues to gather steam, with the pace-setting Tata Steel maturing
into one of the world’s largest steel producers and an innovator exploring new
applications and opportunities for growth and globalisation.
materials

materials
Introduction
Tata Steel is among the top-ten global steel companies with a crude steel production capacity of 27 million tonnes
per annum (mtpa). A Fortune 500 company, the Tata Steel Group is the world’s second most geographically
diversified steel producer, employing around 80,000 people across five continents in nearly 50 countries. The
Group’s vision is to be the world’s steel industry benchmark in “Value Creation” and “Corporate Citizenship”
through the excellence of its people, its innovative approach and overall conduct. Underpinning the vision is a
performance culture committed to aspirational targets, safety and social responsibility,continuous improvement,
openness and transparency.
Tata Steel’s global growth began with the objectives of attaining a larger geographic footprint and to service
a global customer base, including the mature markets of UK and Europe and the fast-growing South East Asia
and China markets. Apart from its Indian operations, the Tata Steel Group today comprises European operations
through Tata Steel Europe – (www.tatasteeleurope.com) and South East Asian operations through Tata Steel
Thailand (www.tatasteelthailand.com) and NatSteel Holdings,Singapore (www.natsteel.com.sg).
After more than a century of growth,the Tata Steel Group is well positioned to service a global customer base,to
enjoy economies of scale in plant utilisation and research and development and to deliver its ambitious vision
with a motivated and highly-skilled workforce.
Indian Operations
Established in 1907, Tata Steel founded and developed India’s first industrial city, now Jamshedpur, where the
company established one of Asia’s first integrated steel plants. The Jamshedpur works currently comprises a
6.8 mtpa crude steel production facility (with plans to grow to 10 mtpa during 2012) and a variety of finishing
mills.Tata Steel has a significant presence in allied and downstream areas through its various Strategic Business
Units, namely the Tubes Division, Wire Division, Bearings Division, Ferro Alloys and Minerals Division, Agrico
Division and Tata Growth Shop. The company also possesses and operates captive iron ore, coking coal, and
chrome ore mines.
Tata Steel is developing three greenfield steel projects in the states of Jharkhand,Odisha and Chhattisgarh,which
will provide an additional capacity of 23 mtpa. Its 6 mtpa integrated greenfield steel plant project at Kalinganagar
in Odisha is already underway.
Products & Brands: Tata Steel’s Jamshedpur works produces hot and cold rolled coil and sheet,galvanised sheet,
tube, wire rod and reinforcing bar.To differentiate its premium quality steel products, Tata Steel has introduced
STEEL www.tatasteel.com
A view of the main gate at
Tata Steel Works,Jamshedpur

brands such as Tata Steelium (the world’s first branded cold rolled steel), Tata Shaktee (galvanised corrugated
sheet), Tata Tiscon (rebar), Tata Bearings, Tata Agrico (hand tools and implements), Tata Wiron (galvanised
wire products), Tata Pipes (pipes for plumbing, irrigation and plant processes), Tata Structura (contemporary
construction material) and Galvano.
In 2008 Tata Steel India became the first integrated steel company in the world,outside Japan,to be awarded the
Deming Application Prize for excellence in Total Quality Management.
European Operations
Tata Steel has a crude steel production capacity in Europe of around 18 million tonnes and has production
sites in the UK, Netherlands, Germany, France, Belgium, Spain and Turkey. Its long and flat products cater to the
construction,automotive,packaging,engineering and other markets worldwide.
Comprising three operating divisions – Strip Products, Long Products and Distribution & Building Systems –
Tata Steel in Europe produces carbon steel at its integrated steelworks at Port Talbot,Scunthorpe and IJmuiden
in The Netherlands. With innovation and continuous improvement at the heart of its business performance,
Tata Steel in Europe aims to create value by offering a differentiated product range supported by unrivalled
customer service.
South East Asia Operations
NatSteel Holdings (www.natsteel.com.sg) is one of the largest steel producers in the Asia Pacific region. With
headquarters in Singapore,it has more than 3,200 employees in Singapore,China,Thailand,Vietnam and Australia.
It has a crude steel production capacity of 0.8 mtpa with additional rolling capacity so it can deliver around
2 mtpa of high quality steel products to the construction industry. NatSteel has associate steel companies in
several South East Asian countries,including the Philippines,China and Vietnam,as well as in Australia.
Tata Steel Thailand (www.tatasteelthailand.com) is 67.9% owned by the Group,has its headquarters in Bangkok
and is the largest producer of long steel products in Thailand,with a manufacturing capacity of 1.7 mtpa.
Raw Materials
Owning iron ore mines and collieries in India have historically givenTata Steel a distinct advantage in raw materials
sourcing. Tata Steel is also working towards enhancing the security of the raw materials supply for its global
operations through joint ventures in Thailand,Australia,Mozambique,West Africa,Oman and Canada.
Tinplate Company of India Limited (TCIL): With a market share of over 35%,TCIL is the industry leader in tinplate
manufacturing in India.(www.tatatinplate.com)
'H' Blast Furnace at the Jamshedpur works
14
15
9.6 mtpa expansion project in Jamshedpur

materials
Tayo Rolls Limited: India’s leading rolls manufacturer and supplier,the company’s products are used in integrated
steel plants,power plants,paper,textile and food processing,and the government mint.(www.tayo.co.in)
Tata Steel Processing and Distribution Limited (TSPDL): TSPDL is in the business of steel processing and
distribution.It offers hot and cold rolled flat steel products in customised sizes and quantities through processing
and materials management services.(www.tspdl.com)
TRL Krosaki: TRL Krosaki produces high alumina, basic, dolomite, silica and monolithic refractories and offers
design, procurement and re-lining applications services. It is one of the few companies worldwide to produce
silica refractories for coke ovens and the glass industry. The company has a basic bricks manufacturing unit in
China.(www.trlkrosaki.com) (see also page 18)
Tata Sponge Iron Limited (TSIL): TSIL is the first Indian sponge iron plant based on Tata Steel’s Direct Reduction
Technology.(www.tatasponge.com)
Tata Metaliks: Tata Metaliks is engaged in the business of manufacturing and selling foundry grade pig iron.The
Pig Iron produced by Tata Metaliks is rated the best in India.(www.tatametaliks.com)
Tata Pigments Limited (TPL): It is a national player and one of the largest producers of synthetic iron oxide
pigments in India.TPL’s range of products includes oxides of iron, dry cement paint, exterior emulsion paint and
distemper.(www.tatapigments.com)
Jamshedpur Injection Powder Limited (JAMIPOL): JAMIPOL manufactures carbide de-sulphurising compounds
which are used for de-sulphurising hot metal for the production of low-sulphur,high-quality steel.(www.jamipol.
com)
TM International Logistics Limited (TMILL): TMILL provides material handling and port operation services at
Haldia and Paradip Ports in addition to providing freight forwarding and chartering services.(www.tmilltd.com)
mjunction services limited: Mjunction, a 50:50 venture of SAIL and Tata Steel, is India’s largest e-commerce
company and the world’s largest e-marketplace for steel.(www.mjunction.in)
TRF Limited: TRF is one of India’s leading companies in the business of design, manufacture, supply, installation
and commissioning of engineered-to-order equipment and systems in the areas of bulk material handling,
processing, reclaiming and blending. (www.trf.co.in) (see also page 35)
Jamshedpur Utility and Service Company Limited (JUSCO): Re-engineered out of Tata Steel’s town services,
JUSCO is a wholly-owned subsidiary of Tata Steel and is the country’s first enterprise that provides municipal and
civic services for townships.(www.juscoltd.com) (see also page 67)Colourful cans
Wire Rods
Cold Roll Coils
Bearings
Steel Wires
Tubes
Galvanised sheets

The Indian Steel and Wire Products Limited (ISWP): Acquired by Tata Steel in 2003, ISWP has two units – a wire unit
comprising wire drawing mills,wire rod mills and a fastener division and a steel roll manufacturing unit named Jamshedpur
Engineering and Machining Company (JEMCO).(www.iswp.co.in)
Tata BlueScope Steel Limited: A joint venture with BlueScope Steel Limited,Australia,Tata BlueScope Steel Limited offers
a comprehensive range of branded steel products for building and construction applications.The company is constructing
a state-of-the-art metallic coating and painting facility at Jamshedpur.(www.tatabluescopesteel.com)
Dhamra Port Company, Odisha: A joint venture between Larsen & Toubro Ltd and Tata Steel Ltd., the port has been
commissioned and commercial operations have begun.(www.dhamraport.com)
Lanka Special Steel Limited: The only unit in Sri Lanka manufacturing galvanised wires.
Sila Eastern Company Limited: Established to develop limestone mines in Thailand, mainly for the captive use of Tata
Steel.
Tata Steel KZN: Produces ferro chrome at its new plant in Richards Bay,South Africa.
Tata NYK: Tata NYK is a joint venture shipping company with Nippon Yusen Kabushiki Kaisha (NYK Line) catering to dry
bulk and break bulk cargo. Japan-based Nippon Yusen Kaisha NYK Line is one of the largest shipping companies in the
world.(www.tatanykshipping.com)
S&T Mining Company Pvt Ltd: Tata Steel has entered into an alliance with India’s largest steel making company, SAIL, for
raw material security. A JV company,S&T Mining Company Pvt.Ltd.was incorporated in September 2008 with its registered
ofﬁce in Kolkata.(www.stmining.com)
TS Alloys: Tata Steel owns 100% of the equity of Rawmet Ferrous Industries (now TS Alloys) which has a Ferro Alloy Plant
near Cuttack (Odisha),with a production capacity of over 50,000 tpa of high carbon ferro chrome.(www.tsalloys.com)
Corporate Sustainability
Tata Steel was founded on the philosophy that society is not just another stakeholder in its business, but is, in fact, the
very purpose of its existence.As Tata Steel’s operations have expanded into new geographies,the company has retained a
collective focus on the various areas of corporate sustainability that impact the environment, people and their health, and
society at large.As a policy,all its businesses promote and encourage economic,social and educational development within
their communities while also giving active support to local initiatives.The Tata Steel Group’s focus in the area of corporate
sustainability includes social sustainability, environmental sustainability, social welfare, sports and inclusive growth in an
attempt to ensure that the Group’s successes are shared by all its constituents and stakeholders.
A view ofTata Steel,Thailand plant
Cut-and-bend operations of NatSteel Asia,Singapore
16
17
The IJmuiden plant at night

materials
TRL KROSAKI REFRACTORIES www.trlkrosaki.com
TRL Krosaki Refractories Limited (TRL Krosaki) was known as Tata Refractories Limited till June 2011 when it
forged a strategic partnership with Japan’s premier refractories company,Krosaki Harima Corporation (KHC).KHC
acquired 51% equity of the company from Tata Steel,thereby reducing Tata Steel’s holding from 77% to 26%.This
partnership has strengthened the company’s technology and product offerings and transformed it into a global
company by improving its reach to its global customers.
TRL Krosaki has a production capacity of over 4 lakh tonnes from two modern plants and five operating units –
with its main works at Belpahar in Odisha having the highest plant capacity under one roof in the world – and
a wide product basket of six main product lines – silica, high alumina, basic, dolomite, flow control products &
monolithics – catering to a range of industries in the metals,chemicals and petro-chemicals sectors.
View ofTRL China Limited
Contact : Head – Corporate Affairs & Communications,Tata Steel,Jamshedpur-831 001,India.Tel : +91-0657-2431 142
Fax : +91-0657-2425 182 Email : communications@tatasteel.com
In India, the company is pledged to causes such as strengthening civic amenities in and around its areas of
operation,providing healthcare,education,training,employment and empowerment,and preserving culture and
heritage, especially of indigenous tribes. Tata Steel has expanded its reach from the city of Jamshedpur and its
adjoining areas,to over 800 villages in India,touching the lives of hundreds of thousands of people.
In Europe,initiatives like apprenticeships and graduate schemes,sponsorship of BritishTriathlon and several other
programmes have ensured that extended communities are benefited by the Group’s businesses.
Tata Steel is a valued member of the Worldsteel Association (worldsteel) and has accepted a set of 11 sustainability
indicatorstomeasureitseconomic,environmentalandsocialperformancewithinthesteelindustry. TheCompany
is also guided by frameworks such as the UN Millennium Development Goals, which are advanced through its
social initiatives.
A triathlon sponsored byTata Steel Europe

Profile
Tata Advanced Materials is engaged in the design, manufacture and assembly of composite products for applications in
the aerospace,defence and industrial sectors.
Business Divisions
Aerospace
This division offers complete end-to-end solutions from concept to product for applications in space, aircraft & helicopter
in the area of :
Design & analysis; Tool design & manufacturing; Manufacturing & assembly of composite components; Material testing &
characterisation.
Its state-of-the-art facility consists of clean rooms,cold store,critical process & quality equipments like autoclaves,NDT,etc.
backed up by quality systems & customer approvals.It’s an AS9100 & NADCAP certified (first in India) company.
Its customer list includes Boeing, FACC, Spirit, Pratt & Whitney, Goodrich, SAAB, HAL,VSSC and NAL.
Defence and Industrial Composites
This division is actively engaged in offering solutions for personal armour, vehicle armour, and provides end-to-end
composite solutions for applications in urban transportation and medical segments. Its customer list includes Ministry of
Defence,Navy,State Police Forces,Tata Motors,and GE-Medical.
TATA ADVANCED MATERIALS
Aerospace Division
Contact : Sales & Marketing,Tata Advanced Materials,10,Jigani Industrial Area,Jigani 562 106,Bengaluru,India.
Tel : +91-80-6695 5500 Fax : +91-80-2782 5570 Email : sales.aero@tamlindia.com (for Aerospace) & sales.dicd@tamlindia.com
(Defence & Industrial)
Contact : GM (PR & HRD),TRL Krosaki Refractories Limited,Belpahar,Dist - Jharsuguda,Odisha,India,Pin - 768218.
Tel : +91 6645 258393 Fax : +91 6645 250243 Email : dbehera@trlkrosaki.com
Defence and Industrial Composites Division
TRL Krosaki main entrance at Belpahar,Odisha
18
19
www.tamlindia.com
TRL Krosaki also offers value-added services in the form of total refractories solutions & total refractories management
through its Refractories Engineering Management Services department. It is also the number one exporter of refractories
from India with 24% market share.
Apart from its main works at Belpahar, the company has two captive mines in Odisha for quartzite and plastic clay; a
manufacturing unit in Bayuquan,Lioning Province,China;operations in Jamshedpur,Salem,Bhuj,Jhansi and Hyderabad in
India; and marketing offices in Delhi,Mumbai,Kolkata,Jamshedpur,Bengaluru,Belpahar,Kuala Lumpur,UK and UAE.
TRL Krosaki has been certified to IMS certification which includes ISO 9001,ISO 14001 and OHSAS 18001.

engineering
The Tata Group has energised India’s immense pool of engineering talent in myriad
ways while delivering products, services and solutions that have enhanced the
country’s capabilities and improved the lives of its citizens.Exemplars of this spirit of
engineering excellence are the Indica,India’s ﬁrst indigenously produced passenger
car,and the Tata Nano,the world’s most affordable car.
Automotive
Tata Motors
Tata AutoComp Systems
Telco Construction Equipment
Engineering Products & Services
Tata Projects
Voltas
Tata Consulting Engineers
TRF
engineering

engineering
MOTORS www.tatamotors.com
Established in 1945, Tata Motors, India’s largest automobile company with a portfolio of commercial, passenger and
utility vehicles, is increasingly acquiring a significant international presence.
Tata Motors is India’s largest commercial vehicle manufacturer, having entered the segment in 1954. It is the world’s
fourth largest truck and bus manufacturer.
Tata Motors is also India’s third largest passenger vehicle player, with its first passenger vehicle entering the market in
1991. The Tata Indica, India’s first indigenously designed car, was launched in 1998. Tata Motors unveiled the Nano, the
world’s most affordable car in 2008,and subsequently launched in 2009.It acquired Jaguar Land Rover,two iconic British
brands in 2008. It has had a strategic alliance with Fiat since 2005.
Tata Motors’plants in India are at Jamshedpur (Eastern India), Pune and Sanand (West), Lucknow and Pantnagar (North),
Dharwad (South).Tata Motors and Fiat have set up a common manufacturing facility at Ranjangaon, near Pune. Besides,
Tata Motors’subsidiaries and associate companies have manufacturing facilities in UK, South Korea,Thailand, Spain and
South Africa.
Internationalisation
Apart from serving the robust Indian market, Tata Motors is also pursuing growth internationally through
exports and acquisitions. It acquired the business of Jaguar Land Rover from Ford Motors in 2008. Earlier,
in 2004, it had acquired the heavy vehicles business of Daewoo Motors.Today, the company’s subsidiary,
Tata Daewoo Commercial Vehicles Co.in South Korea,is the country’s second largest truck maker and the
largest exporter of heavy trucks.
Hispano Carrocera,the reputed Spanish bus manufacturer is a fully-owned subsidiary ofTata Motors.
The company has a joint venture with Marcopolo, the Brazil-based body-builder of buses and
coaches. Tata Motors also has a joint venture with Thonburi Automotive Assembly Plant Company
of Thailand to manufacture and market the company’s pick-up vehicles in Thailand.
Tata Motors’ vehicles are exported to Europe, Africa, the Middle East, South East Asia, South Asia and
South America.The company has joint venture/franchisee assembly operations in Bangladesh,Ukraine
andSenegal.Currentlyabout63%ofitsrevenuesisderivedfromitsinternationalbusiness.Thecompany
intends to increase its international business through organic and inorganic growth routes.

22
23
Jaguar XF

engineering
Products
The company’s product lines are :
Passenger Cars : Tata Indica hatchback, Tata
Indigo family of sedans and station wagons and
the Tata Nano, Jaguar luxury saloons.
UtilityVehicles : A range comprising the Tata Aria
(Crossover), the Tata Safari (SUV), the Tata Xenon
XT (Lifestyle Pick-up), and the Tata Sumo Grande
MK II, the Tata Sumo range, the Tata Venture
(People Carriers) and the Land Rover 4 x 4s.
Commercial Vehicles for goods transportation
Small Commercial Vehicles : The Tata Ace range.
Light&IntermediateCommercialVehicles: Pick-
ups (2T GVW) and the Tata Ultra trucks ranging
from 5T GVW to 14T GVW.
Medium and Heavy Commercial Vehicles : Tata
Prima range of multi-axle trucks, tractor-trailers,
tippers, mixers, and special application vehicles,
ranging from 10T GVW to 75T GVW.
Commercial Vehicles for passenger
transportation
• Light, medium and heavy buses from 2T
GVW onwards.
• Multi-purpose vehicles – the Tata Magic,
the Tata Magic Iris, the Tata Winger and
the Tata Venture – for urban and rural
transportation.
Tata Xenon XT Tata Safari Strome Tata Aria
Tata Indigo Manza Range Rover Evoque

24
25
Research and Development
Tata Motors has seven R&D centres in India, South Korea, Spain and the UK, with over 4,500 engineers and scientists.
The company’s R&D facilities include a crash-test facility and hemi-anechoic chamber for testing of noise and vibration.
The company also draws on the expertise of leading international design and styling houses. It is developing vehicles
running on alternate fuels (biofuels, hydrogen), as also electric and hybrid vehicles, both for personal and public
transportation. It has also been implementing several environment-friendly technologies in manufacturing processes,
signiﬁcantly enhancing resource conservation.
Tata Motors’ R&D department has received several awards. Among them are India’s National Award for Research and
Development Efforts in Industry in the Mechanical Engineering Industries sector, the National Award for Successful
Commercialisation of IndigenousTechnology by an Industrial Concern,and the CSIR Diamond JubileeTechnology Award.
The R&D Centre of Tata Daewoo’s Commercial Vehicle Company has won the Ministry of Science & Technology Award
from the South Korean government.
Subsidiaries and Associates
Tata Motors has made substantial investments in building associate and subsidiary companies and joint ventures that
complement and support its business activities.These include :
Jaguar Land Rover Ltd.: Comprising Jaguar luxury saloons & sports cars, and Land Rover 4 x 4s. Its plants are located in
the UK at Castle Bromwich, Halewood and Solihull. (www.jaguar.com) (www.landrover.com)
Tata Marcopolo Motors Ltd.: Manufacturing fully-built buses in India.
Tata Daewoo Commercial Vehicle Co. Ltd. (TDCV): A 100% subsidiary of the company, TDCV is in the business of
producing heavy commercial vehicles. Its plant is at Gunsan in South Korea.(www.daewootruck.co.kr)
Tata Motors (Thailand) Ltd.: Manufacture and marketing of pick-up vehicles in Thailand. Its plant is in Bangkok.
(www. tatamotors.co.th)
Tata Hispano Motors Carrocera S.A.: A reputed Spanish bus manufacturing company. Its plant is at Zaragoza in Spain.
(www.hispano-net.com)
Tata Motors (SA) (PTY) Ltd.: A joint venture company of Tata Motors and Tata Africa Holding (Pty) Ltd.
Tata Magic
Tata Magic Iris
T M i
Tata Ace Zip

engineering
TelcoConstructionEquipmentCompanyLtd.(TELCON):Engagedinthebusinessofconstructionequipment
and allied services in which the company has 40% holding and Hitachi Construction Machinery Company
Limited, Japan, holds 60%. (Please also see page 30) (www.telcon.co.in)
Tata Technologies Ltd. (TTL): TTL along with its subsidiaries provides specialised Engineering &
Design services, Product Lifecycle Management (PLM) and product-centric information technology
services. It has two operating companies, INCAT and Tata Technologies iKS (Please also see page 44)
(www.tatatechnologies. com)
Tata Cummins Ltd.(TCL): TCL is engaged in the manufacture and sale of high horse power engines used in
the company’s range of M&HCVs. (www.tatacummins.com)
TML Drivelines Ltd. : A 100% subsidiary of the company engaged in the business of gear boxes and axles
for heavy and medium commercial vehicles. (www.tatamotors.com)
TAL Manufacturing Solutions Ltd.: A 100% subsidiary of the company engaged in the business of
providing factory automation solutions and design and manufacture of a wide range of machine tools.
(www.tal.co.in)
TataMotorsEuropeanTechnicalCentrePlc(TMETC):A 100% subsidiary of the company in the UK,engaged
in design engineering and development of products.
Tata Motors Finance Ltd.: A 100% subsidiary of the company, engaged in ﬁnancing customers of Tata
Motors and its channel partners. (www.tatamotorﬁnance.com)
Tata AutoComp Systems Ltd.: A holding company for promoting domestic and foreign joint ventures in
auto components and systems and is also engaged in engineering services,supply chain management and
after market operations for the auto industry. (Please also see page 28) (www.tacogroup.com)
TML Distribution Co. Ltd. : Sales, logistics and distribution of Tata Motors’vehicles.
Concorde Motors (India) Ltd.: A 100% subsidiary of the company,it retails Tata Motors’range of passenger
vehicles. (www.concordemotors..com)
Tata Divo Bus
Tata PrimaTipper
Tata VentureT V

Contact : Head – Corporate Communications,Tata Motors,Bombay House,24,Homi Mody Street,Mumbai-400 001,India.
Tel : + 91-22-6665 7613 Fax : + 91-22-6665 7616 Email : qv@tatamotors.com
26
27
Tata Motors is committed to improving the quality of life of communities by working on four thrust areas
– employability, education, health and environment.The activities touch the lives of more than a million
citizens. The company’s support on education and employability is focused on youth and women. They
range from schools to technical education institutes to actual facilitation of income-generation.In health,
its intervention is in both preventive and curative health care. The goal of environment protection is
achieved through tree plantation, conserving water and creating new water bodies and, last but not the
least, by introducing appropriate technologies in its vehicles and operations for constantly enhancing
environment care.
Electronic assembling branch ofTata Motors’Grihini Udyog Society

engineering
AUTOCOMP SYSTEMS www.tacogroup.com
Established in October 1995, Tata AutoComp
Systems offers products and services in the
ﬁeld of auto components to Indian and global
customers.
Tata AutoComp has three major businesses -
Manufacturing, Engineering and Supply Chain
Management. The Tata AutoComp Group
comprises the holding company,Tata AutoComp
Systems Limited, its operating divisions, its joint
ventures with global auto component leaders
and subsidiaries in plastic interiors and exteriors
and composites.
TheTata AutoComp group has 48 manufacturing
plants(includingoneinChina)and2engineering
centres. Its current OE customers include Ashok
Leyland, Eicher Motors, Fiat, Ford, General
Motors, Honda, Mahindra and Mahindra,
Mahindra Renault, Mercedes-Benz, Skoda,
Tata Motors, Toyota and Volkswagen. Most of
the manufacturing units have received global
recognition from its customers.

Sr.No. Name of Business Unit Partner Product Area
1. Tata AutoComp Systems Limited Interiors and
Plastics Division
100% owned by Tata
AutoComp
Plastic interiors and exteriors
2. Nanjing Tata AutoComp Systems Limited,China 100% owned by Tata
AutoComp
Functional plastic parts and
systems
3. Tata Johnson Controls Automotive Limited Johnson Controls Inc.,
USA & ISRINGHAUSEN,
Germany
Seating systems
4. Tata Toyo Radiator Limited T Rad,Japan Heat exchangers
5. Tata Yazaki AutoComp Limited Yazaki Corp,Japan Wiring harness
6. Automotive Stampings and Assemblies Limited 75% owned by Tata
AutoComp 25% owned
by Public
Stampings and assemblies
7. Tata Ficosa Limited Ficosa,Spain Visioning systems,
command & control systems
8. TACO Composites Limited 100% owned by Tata
AutoComp
Composites (sheet moulded
and bulk moulded)
9. Tata AutoComp GY Batteries Private Limited GS Yuasa,Japan Automotive batteries
10. TACO Hendrickson Suspensions Private Limited Hendrickson
International,USA
Truck and bus suspension
systems
Tata AutoComp also provides a complete range of engineering services to its customers in a variety of product domains. Its
range of services include: Concept Design and Detailing, Analytically driven Design and Development, CAD, CAE, Simulation
and Optimisation,Product Design and Development,Knowledge-based engineering,Plastics and Sheet Metal Tool design.
Seat assembly atTata Johnson Controls
Moulding facility at Interiors and Plastics Division
Tube mill atTataToyo Radiator
28
29
Contact : Senior General Manager,Corporate Communications,Tata AutoComp Systems Limited,TACO House,Damle Path,Off Law College Road,
Pune-411 004,India.Tel : +91-20-6608 5000 (extn:5119) Fax : +91-20-6608 5102 Email: shvetal.diwanji@tacogroup.com

engineering
TELCO CONSTRUCTION EQUIPMENT COMPANY LIMITED www.telcon.co.in
Contact : Sr General Manager – Sales & Marketing,Telco Construction Equipment Company,Jubilee Building,45,Museum Road,
Bengaluru-560 025,India.Tel : +91-80-6695 3301/02 Fax : 91-80-6695 3309 Email : telcon.info@telcon.co.in
Proﬁle
Telcon is India’s leading provider of mining, infrastructure, construction and agricultural equipment and services. Started in
1961 as a division ofTata Motors,Telcon is now a joint venture betweenTata Motors and Hitachi Construction Machinery Co.Ltd.
of Japan – world leaders in hydraulic excavator technology – with Hitachi holding 60% stake.
Telcon has state-of-the-art manufacturing facilities at Jamshedpur,Dharwad and,most recently,at Kharagpur and has rolled out
over 55,000 machines from its plants since inception.The company has over 225 sales,service and customer support ofﬁces and
an extensive dealership network across India.Telcon has been able to maintain its leadership position in the country in the area
of hydraulic excavators over the past two decades by virtue of its ability to offer technologically superior product offerings and
superior after sales support to its customers.Telcon also exports to Asian, African and Middle East countries and is on its way
to becoming a global production hub for supply of select hydraulic excavators and off highway dumpers through the Hitachi
network.
Telcon’s mission & strategy is to become a Full Liner – providing the complete range of products and services to address the
needs of mining,construction,infrastructure and agricultural value chains.As part of its strategic growth path,Telcon acquired
Serviplem S.A.(Spain) in 2008 for its superior and proven technology in the design,manufacturing,sales and service of concrete
equipment as well as to gain manufacturing foothold in Europe and China.Telcon has leveraged the design and manufacturing
capabilities of Serviplem to launch theTransit MixerTrucks for the Indian market.Telcon’s acquisition of Comoplesa Lebrero S.A.
(Spain) has given access to the latest technology and capabilities in design, manufacturing, sales and service of compaction
equipment like soil compactors,asphalt compactors,etc.
Products and Services
Telcon has a wide range of construction and mining equipment catering to the needs of nation building and infrastructure
creation. Its portfolio of products includes hydraulic excavators, mining shovels, off-highway dumpers, backhoe loaders, wheel
loaders, vibratory compactors, motor graders, crawler cranes, multi-utility loader, transit mixers, etc.Telcon’s strength lies in its
strong design and development set-up giving it the capability to customise solutions around customer needs and its wide
spread service network.
As an extension to its product line,Telcon offers a range of value-added services like full maintenance / service contracts, unit
exchange programmes,hydraulic aggregate repairs at Telcon’s own workshops,comprehensive refurbishing of machines,etc.
Collaborations
The company has collaborations with Hitachi Construction Machinery Company Ltd.,Japan,for hydraulic excavators,HitachiTruck
ManufacturingLtd.,CanadaforDumpers&TCM,JapanforReachStackers.IthasagencysupplyagreementswithHitachi-Sumitomo
Corporation,Japan for Hydraulic Crawler Cranes,Hitachi Zosen for Tunnel Boring machines and Berco for undercarriages.
40
41
Hydraulic Excavator
Transit Mixer
Backhoe loader

PROJECTS www.tataprojects.com
Profile
TataProjectsLimited(TPL),establishedin1979,isanEngineering,ProcurementandConstruction(EPC)contractingcompany.
The company operates through seven Strategic Business Units (SBUs):Power Generation,Transmission & Distribution,Water
& Waste Water,Oil,Gas and Hydrocarbon,Railways,Metals & Minerals and Quality Services.
Currently,TPL has over 2000 employees spread across three Regional Offices and 75 projects at 63 locations, 15 Regional
Inspection Offices and three registered overseas offices - Abu Dhabi,South Korea and China.
The company has its own tower manufacturing unit near Nagpur, acquired a majority stake in Artson Engineering
Limited (design & manufacturing tanks / piping for OGH projects) and formed joint venture companies – Al Tawleed
(for projects in Saudi Arabia),TEIL Projects Limited (with EIL, a Central PSU) and TPL-TQA Ltd. (for Third Party Inspection
Services in South Africa).
Services offered by the SBUs
• Power Generation – EPC of total plant and balance of plant in coal and gas based power projects.
• Transmission and Distribution – EPC of HV transmission lines up to 800 kV; 400 kV and GIS-sub-stations; rural
electrification; supply of transmission,telecom and metro rail towers.
• Water and Waste Water – EPC of desalination plants; industrial water and effluent treatment plants; manufacturing
of reverse osmosis water purification units.
• Oil, Gas and Hydrocarbon – EPC of tank farms/terminals; process plants and refinery expansion projects; offshore
structural revamping and piping works.
• Metals and Minerals – EPC of Iron (sinter and blast furnace) and steel making plants; mills; ore beneficiation &
palletisation plants.
• Railways – EPC of overhead electrification; complete railway infrastructure,including bridges,stations and signaling.
• Quality Services - Global presence in third party industrial inspection; certified welding inspection training courses
in collaboration with TWI/UK; ISO certification body.
The company has been:
• Ranked the fastest growing construction company in India in FY 10-11.
• Rated amongst the Top Ten Most Admired Construction Companies in India consecutively for five years from 2007 to
2011 by Construction World.
• Received the Construction Company of the Year Award from EPC World for 2011.
• Bagged D&B-Axis Bank Infra Award 2011 for Exemplary Execution of Power Plant.
Quality Services
30
31
Power Generation Transmission &
Distribution
Water & Waste Water
Oil,Gas & Hydrocarbon
Metals & MineralsRailways
Contact : Chief Corporate Affairs,Tata Projects,MithonaTower-I,Prenderghast Road,Secunderabad-500 003,Andhra Pradesh,India.
Tel : +91-40-6623 8801 Extn.: 8737 Fax : +91-40-2789 1644 Email : a.venkateshwar@tataprojects.com,Website : www.tataprojects.com

engineering
Profile
Set up in 1954, Voltas is India’s premier air conditioning and engineering services company. The company’s
core competence lies in (a) management and execution of electro-mechanical projects, most significantly in
air conditioning (b) design, manufacture and marketing of cooling appliances, air conditioning & refrigeration
equipment and (c) supply, installation and servicing of engineering-based products and solutions. All these
capabilities are ISO 9001-2000 certified.
Areas of Business
Internationally,Voltas has been well known for over 30 years as an engineering,procurement and construction (EPC)
contractor for electro-mechanical projects, with specialisation in HVAC&R (heating, ventilation, air conditioning
& refrigeration), building management systems, plumbing, public health, fire fighting & safety, ELV & specialised
systems, and power management. Project works have been successfully undertaken in the Middle East, South East
Asia,the CIS countries,Africa and SAARC countries.
Voltas is also known in both domestic and international markets as a total solutions provider for turnkey public
health projects as well as for water,effluent and sewage treatment,and water pollution control projects.
In India,Voltas is recognised as a pioneer and leader in air conditioning and refrigeration.Voltas has designed and
executedadiversearrayofHVAC&Rapplications,includingintelligentofficecomplexes,airports,banks,shoppingmalls,
multiplexes, call centres, information technology parks, pharmaceutical production plants, clean rooms, hospitals,
electronics and telecommunication facilities,naval warships and mercantile ships,cold storages for horticulture and
meat produce,process chilling facilities,ordnance factories,atomic energy plants and power plants.
In recent years,Voltas has expanded its domestic business portfolio to include the entire range of electro-mechanical
services offered in overseas markets.
Voltas is also a pioneer in the design, manufacture and marketing of a range of popular cooling appliances for
the household, institutional and industry segments, including export markets. These include window and split
air conditioners (Vertis and Sensicool brands), water coolers and dispensers (Tushar and Mini Magic brands)
and commercial refrigerators (Coldcel brand). In addition, Voltas manufactures a range of air conditioning and
refrigeration equipment used in its projects.Voltas is also India’s major manufacturer of forklift trucks.
In the field of engineering products and services, Voltas works in association with over 35 globally renowned
manufacturers to offer various engineering products and solutions. The company’s services span the spectrum
from design and sourcing to installation,commissioning,training,parts supply and maintenance.These services are
offered in the field of textile machinery (of whichVoltas is India’s largest supplier,with a complete range of products),
and mining and construction equipment and materials handling equipment.
VOLTAS www.voltas.com
Voltas projects sites:Burj Khalifa,Dubai ...
...and Rajiv Gandhi International Airport,Hyderabad

Contact : Corporate Communications Department,Voltas Limited,Voltas House‘A’,4th Floor,Dr.Babasaheb Ambedkar Road,
Chinchpokli,Mumbai-400 033,India.Tel : +91-22-6665 6666 Fax : +91-22-6665 6288 Email : ccd@voltas.com
Representations
Voltas represents a number of leading Indian and international
manufacturers. These include Lakshmi Machine Works Limited,
Lakshmi Card Clothing Manufacturing Co. Pvt. Ltd., Lakshmi Ring
Travellers (CBE) Ltd., Lakshmi Caipo Industries Ltd., ELGI Electric and
Industries Ltd., Lakshmi Electrical Drives Ltd., Airmaaster Industrial
Technologies, Kluber Lubrication India Pvt. Ltd., Adwaith Lakshmi
Industries Ltd., Erbatech Machinery Pvt Ltd. and Terex Powerscreen
(India); Terrot GmbH, Erbatech GmbH, Textile Plant & Equipment,
Brueckner - Textile-Technologies GmbH & Co. KG, Dilo Systems
GmbH, Thies GmbH & Co KG, Pleva GmbH, Hansa Industrie - Mixer
GmbH & Co.KG,and WumagTexroll GmbH & Co.KG,(Germany);Steiger
Participations SA (Switzerland); Reggiani Macchine S.P.A. and Martex Srl
(Italy); Kobelco Cranes and Tadano (Japan);Terex Equipments Limited
and Flexi Narrow Aisle Limited (U.K); LeTourneau - Joy, and ESCO
(USA), Ruks Engineering and Dunline International (Canada); MIDEA,
Shenyang Sanyo Building Machinery Co. Ltd., NFLG, Shandong Rifa
Textile Machinery Co., Ltd., and Dadi Engineering Development
(Group) Co. Ltd., (China); Jaws Bucket & Attachment P Ltd. and Aury
Australia Pty Ltd.,(Australia).
Joint Ventures & Subsidiaries:
The Company’s strategic joint ventures are:
Universal Voltas LLC, Abu Dhabi, UAE; Universal Weathermaker Factory LLC, Abu Dhabi, UAE; Olayan Voltas
Contracting Co.Ltd.,Riyadh,Kingdom of Saudi Arabia;Voltas Materials Handling Private Limited,India.
Voltas’subsidiaries are:
India
Universal Comfort Products Limited; Rohini Industrial Electricals Limited; Simto Investment Company Limited;
Auto Aircon (India) Limited.
Overseas
Voltas Netherlands B.V., Amsterdam, Netherlands; Weathermaker Limited, Dubai, UAE; Saudi Ensas Company for
Engineering Services W.L.L., Jeddah, Kingdom of Saudi Arabia, Lalbuksh Voltas Engineering Services & Trading
LLC, Muscat,Sultanate of Oman; Voltas Oman LLC,Muscat,Sultanate of Oman.
Range of Vertis air conditioners
Visi cooler Mini Magic
water dispenser
Voltas 10T forklift,part of a range of
industrial and infrastructure usage
42
43
32
33
Powerscreen track mounted screening plant for mining and road construction
LMW Ring Frame LR6 AX with auto doffer

engineering
CONSULTING ENGINEERS www.tce.co.in
Profile
TataConsultingEngineersLimited(TCE),awhollyownedsubsidiaryof TataSonsLimited,isapremierconsultingengineering
organisation established in 1962. Headquartered in Mumbai, its offices are spread over several cities in India. It also has a
subsidiary in Doha,Qatar,a registered office in the USA and a representative office in South Africa.
Currently TCE has on its rolls over 3,000 highly qualified and experienced multi-disciplinary technical professionals. Its
competenciesarewideandrangefromengineeringtoprojectmanagement,environmentalprotectiontosafetyassessment
and construction to commissioning.The depth and spread of competencies as well as professional experience of its staff
supported by extensive IT infrastructure and contemporary software enables TCE to position itself among the best in the
consulting engineering profession in the domains it serves.
Areas of business
TCE offers the full range of engineering and consultancy services to its clients spanning concept development to
commissioning support on their grassroots or expansion projects. It also undertakes specialised assignments such as
system studies,plant betterment and renovation & modernisation of existing facilities.The sectors served are:
• Power – Generation (fossil fuel fired and hydro),transmission and distribution
• Nuclear – Power,fuel fabrication,spent fuel processing and waste management
• Alternate Energy – Wind,bio-mass and solar
• Infrastructure – Water & waste water, rural and urban development, buildings & townships, environmental
engineering, ports and transportation
• Chemical – Oil and gas,petrochemicals,pharmaceuticals and other organic and inorganic chemicals
• Industrial – Cement,paper and pulp,glass,paint,automobiles and auto components
• Mining & Minerals – Coal,iron ore
• Steel and Metals – Steel and non-ferrous
TCE also excels in the design of special purpose projects which are one-of-a-kind.Outstanding examples are radio telescope
for astronomical research,fueling machine for nuclear reactors and solid propellant plant for space application etc.
It has to date completed more than 6,500 assignments in India and overseas.
TCE is ISO 9001-2008 certified.
Contact : 247 Park,Tower A,LBS Marg,Vikhroli (W),Mumbai-400 083,India.Tel : +91 - 22 - 6114 8181
Fax : +91 - 22 - 6114 8282 Email : mail@tce.co.in
TCE's projects:4000 MW Mundra Ultra Mega Power Plant ...
...Cauvery Water Supply Scheme
...TCSTechno Park Sirsuseri

34
35
TRF LIMITED www.trf.co.in
Established in 1962 asTata Robins Fraser Limited,TRF has emerged as a pioneer in solutions for material handling equipment
and processing systems required in infrastructure development and automotive applications.
The material handling equipment and systems business caters mainly to power, steel, ports, mining, etc sectors. Its two
principle business segments,products and projects,are further divided into the following business units:
• The Bulk Material Handling Equipment Division,specialising in design and manufacture of a wide range of material
handling equipment, such as wagon tipplers, conveying systems, screens and crushers, travelling wagon loaders, etc.
The division manufactures its products in its state-of-the art works at Jamshedpur,India.
• The Bulk Material Handling Systems Division, offering complete package of material handling and allied systems
and services on a turnkey basis.
• The Port and Yard Equipment Division,focusing on design,supply,erection and commissioning of material handling
equipment for ports and stockyards including level luffing cranes, ship loaders and unloaders, container cranes,
stacker-reclaimers,etc.
• The Balance Of Plant (BoP) Division, offering complete EPC solution to power plant developers, comprises systems
and utilities like coal and ash handling plants, water treatment, cooling tower, electrical-BoP, civil work, HVACs and
compressed air, fire prevention and fuel handling systems. Its services include system engineering for integration
within BoP packages and those between BTG and BoP.
• The Operation and Maintenance Services Division, providing operation and maintenance services to customers
using bulk material handling equipment.
The TRF group of companies comprises:
• Hewitt Robins International Limited, UK is engaged in the design, manufacture of mobile crushing plants and
screens,feeders,foundry equipment,etc.HRIL produces standard and custom-designed equipment to perform in the
toughest industrial environments.
• York Transport Equipment (Asia) Pte Limited, Singapore, engaged in the business of trailer under-gears, which
includes axles, suspension and other components.The company has manufacturing facilities in Singapore, Australia,
China and India.
• Adithya Automotive Applications Limited, an automotive applications unit, at Lucknow, India for fixed body truck
applications.It provides end-to-end solutions through fabrication and machining for tippers,load bodies,refrigerated
bodies,etc.
• Dutch Lanka Trailer (DLT) Manufacturers Limited, Sri Lanka, a world class trailer manufacturing company with
manufacturing facilities in Sri Lanka,Oman and India.It exports trailers to over 30 countries.
TRF’s material handling products and systems are well known in the market for their reliability, productivity and longevity.
The company has been constantly upgrading and developing new products and systems with the help of internationally
reputed enterprises having cutting edge technical expertise.
Contact : Head – Corporate Communications,Jamshedpur-831 007,India.Tel : +91 657-3046407 Fax : +91 657-2345732
Email : rajen.sahay@trf.co.in
Rock bucket tipper trailer
YorkTEA's office in Singapore
Ship unloader

The Tata Group pioneered the infotech services industry in India when it established Tata Consultancy
Services — now India’s most valuable IT company and Asia’s largest software house — way back in 1968.
The Group has, since those early days, sharpened its focus on creating technology solutions to help and
connect the businesses and the people they touch.That is the philosophy driving the current Tata thrust
in telecom services.
Information Technology
Tata Consultancy Services
Tata Elxsi
Tata Technologies
Tata Interactive Systems
Tata Business Support Services
Communications
Tata Sky
Tata Teleservices
Tata Communications
information technology & communications
& communications05_Tata Main Brochures_2012 (036-053).indd 37 4/5/12 1:36:06 PM

& communications
Profile
Tata Consultancy Services is an IT services, consulting and business solutions organisation that delivers
real results to global business,ensuring a level of certainty no other firm can match.TCS offers a consulting-
led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services. This is delivered
through its unique Global Network Delivery Model (GNDM™),recognised as the benchmark of excellence
in software development. TCS has over 202,000 of the world’s best-trained consultants in 42 countries.
The company is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more
information,visit us at www.tcs.com
Key Business Areas
• IT Services – rich technology skills and integrated processes, delivered across the world with
unparalleled rigor and quality
• Business Solutions – comprehensive strategies, extending from analysis to ideation to solution,
drawing upon functional and industry knowledge
• Outsourcing – superior, scalable services and programmes, from optimising discrete functions to
managing entire business solutions and service areas with reduced risk and cost
The TCS Advantage
1. Customer-centricEngagementModel: TCS’years of experience working across industries underpins
the vast array of services that it offers. TCS has structured its operations to focus on teams around
domain and technology requirements, offering specialised services and solutions that meet the
distinct needs of global business.TCS’deep understanding across industries,combined with insights
from its Centers of Excellence, allows it to more efficiently equip the client’s business with proven
solutions that incorporate industry best practices.With engagement models that match the size and
scale of the operations,TCS supports the business goals and offers partnership opportunities based
on gain-share and risk-share models,as appropriate.Whatever the business needs or aspirations,TCS
has the in-depth knowledge,world-class processes and standards,and relationship-based approach
to put the right solution in place.
2. Global Network Delivery Model™ : TCS’Global Network Delivery Model (GNDM™) delivers services
and solutions anywhere,with consistently superior quality.At the centre of this model are its people,
providing skills at the appropriate scale and nurtured by the firm’s ability to attract and retain talent.
TCS has adopted a‘follow-the-sun’approach,meaning that no matter where the business is located,
TCS can help clients keep their business running 24/7,while providing a seamless experience across
CONSULTANCY SERVICES www.tcs.com
TCS House,Mumbai,India

all operations.This combination of platform and people – assisted by collaborative tools – translates
to processes that are consistent and effective everywhere.
The model’s highlights are:
• Highly refined processes that have earned TCS the first global SEI-CMM Level 5 assessment
• Execution by a talented,scalable professional force
• On-site,domestic,and offshore staffing
• Broad technology and domain expertise
• Effective and scalable talent management
• Delivery through a network of integrated,global development centres
• Multi-continent and interconnected development centre network
• State-of-the-art,redundant telecommunications network
• Global collaboration tools
The firm’s solution centres are at the heart of this delivery process and are located across the world. Each
centre is classified as Global, Regional or Near Shore, and provides a unique set of services and solutions
to our clients.
• Global Solution Centres: Brazil, China, India
− Very high scale
− Serves large customers
− High depth & breadth of skills
− Matured processes
• Regional Solution Centers: Argentina,Chile,Colombia,Ecuador,Hungary,Mexico,Morocco and
Uruguay
− Medium scale
− Serves local customers
− Select capabilities
− Addresses language and cultural challenges
• Near-Shore Solution Centres:Canada,Luxembourg,Singapore,South Africa,UAE,UK and USA
− Smaller scale
− Customer geography & time zone
− Helps to build customer comfort
38
39
Jamsetji Tata Building,Montevideo,Uruguay
SpecialisedTraining Centre - Ignite,Chennai,India

& communications
3. Focus on Innovation : TCS Innovation Labs work across domains, new technology areas and are spread
across geographies. These Labs attract the best R&D talent globally, are equipped with state-of-the-art
infrastructural resources, and have to their credit many achievements across software engineering
standards, business & domain innovations, and technology products. The work being carried out in TCS
Innovation Labs includes areas such as next generation software processes, human-computer interface,
bioinformatics,nanotechnologies,embedded solutions,grid computing and utility computing.TCS offers
research-based solutions in advanced technologies that help support its customer’s business objectives.
TCS’R&D offerings are addressed to support business objectives and they include:
• Promote business agility: SaaS platforms,Agile enterprise architecture,Decision Support Systems
• Enable simplification and transformation:Virtualisation,Cloud Computing,Managed Evolution of
Infrastructure
• Manage enterprise risk and compliance: Smart Cards,Copyright protection offerings
• Facilitate the enrichment of the user experience: Surface Computing, Unified Communications
and Multimedia Gateway solutions
TCS’clients also benefit from its Co-Innovation Network (COIN™), which identifies and refines useful emerging
technologies.The work of the Innovation Labs is strengthened through collaborating with universities such as
MIT and Stanford and teaming with technology leaders such as IBM and Microsoft.This blending of ideas and
best practices helps TCS maintain clients’technological edge.
The Network’s highlights are:
• Proven innovation from India’s first and largest software R&D unit
• Partnerships with both current market leaders and entrepreneurs with rule-changing approaches
• Investments in research to develop next-generation solutions
• Close collaboration with clients to generate relevant,actionable innovation
4. Full Services Portfolio: TCS’ full services portfolio combines traditional IT and Remote Infrastructure
services with knowledge-based services such as Consulting and Business Process Outsourcing. This
enables TCS to provide integrated solutions that’s helps Clients recognise value quickly by reducing
costs and improving business agility.The efficiency and seamlessness of its engagements makes TCS an
excellent partner to companies looking for an integrated approach to managing all IT and operational
programs.
TheTata Research Development and Design Centre (TRDDC) at Pune,India
TCSTraining Centre,Thiruvananthapuram,India

Intellectual property—from software products, to technology and business components, to service and
process frameworks—is the culmination of our business knowledge, technology excellence and process
innovation and helps transform businesses around the world.
• Industry specific software products in Banking and Financial Services, Insurance,
Retail, Healthcare, Telecom, Government and Hi-Tech sectors provide customers with a
competitive edge.
• TCS’ library of Technology and Domain components enables it to build high quality solutions
and bring them to market faster.
• It’s service and process frameworks improve operational efficiencies and business agility.
Corporate Sustainability (CS) inTCS is focussed on health and education initiatives together with ensuring
diversity in the workforce,ethical global sourcing and concern for the environment.WhileTCS endeavours
touseitsITcorecompetencetoaddresssocietalproblems,onekeydifferentiatorforTCSistheinvolvement
of its employees through volunteer activities conducted under the umbrella of Maitree,an association of
TCS employees and their families across the globe that is active in various communities and is a key
vehicle of CS within the company. Maitree also addresses TCS’ internal stakeholders and engages TCSers
and their families in a variety of meaningful activities including music,dance and sport.
CS activities include structured engagement with stakeholders, especially with academics and students;
and the use of IT core competence to address large-scale societal problems and launch new solutions like
mKrishi, anSMS-based agro advisory service. Be it girl child education in South Asia in collaboration with
UNICEF or adult literacy programmes in South India,TCS believes in using IT as an instrument for social
development and change.
OtherTCS community initiatives have been in areas addressing environmental and civic problems;setting
up and maintaining infrastructure for urban beautification, pollution reduction and healthcare; waste
management in the office environment; water treatment; and building a world-class super-specialty
hospital for children in Mumbai city.
40
41
TCS Hangzhou,China
TCS Seven Hills Park,Cincinnati,Ohio,USA
Contact : Head – Corporate Marketing,Tata Consultancy Services,TCS House,3rd Floor,Raveline Street,
Mumbai-400 001,India.Tel : +91-22-6778 9974 Fax : +91-22-6630 9994 Email : corporate.office@tcs.com

& communications
TATA ELXSI www.tataelxsi.com
Proﬁle
Tata Elxsi is a design company that blends technology, creativity and engineering to help customers transform ideas into
world-class products and solutions.
The company addresses the communications, consumer products, healthcare, media & entertainment, semiconductor
and transportation sectors. This is supported by a talent pool of over 3500 employees and a network of design studios,
developmentcentersandofﬁcesworldwide. Itscorepracticeareascoverembeddedelectronicsandsoftwaredevelopment,
industrial design, systems integration, Animation and Visual FX services. Headquartered in Bengaluru,Tata Elxsi is a public
stock company.
Embedded Product Design
TheEmbeddedProductDesigndivisionprovidestechnologyconsulting,newproductdevelopment,systemintegrationand
testing services for leading product companies,ODMs and service providers.This is backed by an in-depth understanding
of technology, a large multi-disciplinary product development team and mature processes and systems including SEI
CMMi Level 5 and ISO 9001.
The division also creates and licenses intellectual property and software components, helping customers create product
differentiation and reduce development costs and time-to-market.
Itofferssolutionsacrossadiverserangeofindustriesincludingbroadcast,industrialandconsumerproducts,transportation,
energy,medical technology,wireless communications and convergence.
Industrial Design
The Industrial Design division helps customers develop endearing brands and products by using design as a strategic tool
for business success.
The division's extends across consumer insight, branding, industrial design, visual design & merchandising, design
engineering and manufacturing support.
Its in-depth understanding of consumers and rapidly changing market dynamics, backed by a multi-disciplinary design
team,enables it to service a broad spectrum of industries.This includes automotive,communications,consumer products,
healthcare and retail.
The division has supported the launch of over 50 brands and products across the world.Its work has been recognised with
several international awards and patents for design and innovation.
High-end technology products enabled by Embedded
Product Design
Industrial design and product development by
Industrial Design

42
43
Contact : CEO’s Office,Tata Elxsi,ITPB Road,Whitefield,Bengaluru-560 048,India.
Tel : +91-80-2297 9103 Fax : +91-80-2841 1474 Email : info@tataelxsi.com
Animation and special effects created by Visual Effects
Virtual reality expertise from Systems Integration
Visual Computing Labs
Visual Computing Labs (VCL) is an award-winning digital production studio providing Animation, Visual Effects and 3D
stereoscopic content for feature films,episodic television and advertising.
VCL hosts world-class studios in India and Los Angeles and a creative team that includes Academy Award® winning and
BAFTA nominated professionals.
Recent awards include a Golden and a Silver Lotus at the 56th National awards,for exemplary Animation and Visual Effects.
VCL was also nominated for best-animated film at the Visual Effects Society awards for“Roadside Romeo”in 2009.
VCL also offers custom content development for visualisation and product marketing,and is a leading developer of mobile,
online and console games.
Systems Integration
The Systems Integration division implements and integrates complete systems and solutions for high-performance
computing,CAD/CAM/CAE,broadcast,virtual reality,storage and disaster recovery.
The division addresses the broadcast, manufacturing, government, defence and education sectors, with an expert team of
integrationspecialistsandsupportengineerslocatedacrossawidenetworkofoffices.Thisisbackedbystrategicpartnerships
with best-in-class software and technology providers.
The Professional Services Group under Systems Integration extends maintenance and support services for data mining,
facilities management,network management,storage consultancy and management,in India and overseas.

& communications
TECHNOLOGIES www.tatatechnologies.com
Tata Technologies, founded in 1989, enables ambitious manufacturers to design and build better products through
engineering services outsourcing and the application of information technology to product development and
manufacturing enterprise processes.
Offerings
Manufacturers are increasingly challenged to provide safer, environmentally friendly, innovative, content-rich products
at the same or lower cost. Tata Technologies helps its customers meet these challenges through four lines of service:
VPD – Vehicle Programs & Development (VPD)
The VPD provides complete outsourced program management, concept development, detail design, validation and
manufacturing planning services. Projects of this scale and complexity are achieved through a combination of vehicle
experts in the US and Europe, coupled with India’s most experienced automotive engineers. Programs include electric
vehicles, or EV variants that help achieve sustainability targets, while providing mobility at an affordable price point.The
eMO electric vehicle, designed by Tata Technologies, showcased at the 2012 International Auto Show in Detroit, was a
first for any India-based engineering services firm.
E&D – Outsourced Engineering & Design
The services of this group include concept development, VA/VE, CAE, detailed engineering, embedded software
development, product verification, and manufacturing process design and validation, applied to major product sub-
systems and components. Services include the provision of offshore engineering centers in India and Thailand.
ESG – Enterprise Solutions Group
The ESG provides consulting and IT solutions
that help customers in optimising critical
enterprise processes through the application of
ERP, manufacturing execution systems, MES, and
CRM improving manufacturing performance.
It also has extensive experience and templates
used to rapidly integrate the systems and data of
companies acquired by manufacturers.
PLM – Product Lifecycle Management
Solutions
The PLM optimises product development
processes, implementing collaborative PLM
Automotive Engineering and Design

tools, a major contributor to ER&D investment efficiency, especially for global engineering teams with
extensive supply chains.Tata Technologies is the world’s largest independent reseller of PLM technology.It
and its customers are among the world’s top users of PLM technology. The company’s engineers use these
products to deliver services to our customers worldwide. It packages the insights and practices learned
into service offering templates to improve the efficiency of engineering teams at Tata Technologies and its
customers.
Delivery
Tata Technologies serves leading automotive, aerospace and construction equipment manufacturers in 25
countries through its six global delivery centers, Pune and Bangalore (India), Detroit (USA), Coventry (UK),
Stuttgart (Germany) and Bangkok (Thailand) and the international headquarters at Singapore.
The company’s value proposition is built on its understanding of the unique business requirements of
customers, insights into both mature and emerging markets, extensive domain experience, an effective
blend of global and local resources, ability to scale rapidly, and a talent pool of over 5,000 engineers –
the largest and most experienced engineering services team in India. Combined with its distributed R&D
model,PLM-based perspective and solution-focused IT expertise,TataTechnologies brings together people,
processes and technology, with a proven record of improving the business performance of the world’s top
manufacturers.The company also caters to their tier 1 suppliers and extended supply chains.
Recent breakthroughs
• eMO Concept – unveiled in January 2012 at the International Automotive Show in Detroit is the
world’s first complete vehicle program developed by an India-based engineering services company.
This program features innovation in automotive packaging and design, as well as EV engineering
benchmarks; and was created to go to market at the disruptive price point of $20,000.
• The Tata Technologies joint venture with Hindustan Aeronautics Limited, Tata HAL Technologies, is
the first Indian aerospace engineering organisation to deliver a joint conceptual definition of a jet
aircraft.
• The application of frugal engineering principles to new industries including Construction/Heavy
Machinery on a global scale.
Engineering Knowledge Management
Tata Technologies industry-leading proprietary applications and services enable engineers to better use
technology; and to capture, embed, and reuse their knowledge.
• iGETIT – a knowledge management tool used by more than 110,000 engineers worldwide
(www.myigetit.com)
eMO – Electric Mobility Concept
44
45
Aerospace Engineering and Design

& communications
• iCHECKIT, iCOMPAREIT – quality- and standards-maintenance of engineering data for manufacturers
• iSUPPORTIT – world HelpDesk, is an innovative tool, delivering engineers critical resources and support worldwide
anytime, anywhere
Technology Partners
The company uses and implements leading software technology. In addition, it also sells and supports PLM products
worldwide.
• Dassault Systèmes
• Siemens PLM
• Autodesk
• SAP
• Oracle (CRM)
Quality focus
The company is accredited with AS 9100C certification for services delivered from its Center for Advanced Engineering
and Design at Hinjawadi in Pune, India. In addition, the company owns an ISO 9001:2008 for engineering services for its
Delivery Centers at Pune, Bangalore and Thailand.The Pune Center is also a certified ISO/IEC 27001:2005 for compliance to
information security management systems.Quality is delivered consistently to customers through our standardised Global
Engagement Model (GEM).
Corporate philosophy – Better for the Community,Better for you
TataTechnologies commitment to the communities it operates is demonstrated by providing jobs.Over 70% of its employees
are citizens of the countries in where it operates. This ensures a better customer-company relationship and enables the
company to service its customers better and faster for the long term.
Its Corporate Sustainability Programs include technical education (through Ready Engineer™),environmental responsibility
(applicable to Tata Technologies facilities as well as the products the company engineers),and community service strives to
make things better for the planet, better for people, better for business, better now, and better for the future.
Comprehensive PLM Products and Services
Websites: www.TataTechnologies.com,www.BetterInnovation.com,www.MyIgetIt.com
Contacts : International Headquarters,Singapore.Tel :+65-6779 4733 Fax :+65-6372 4955 Email : corporate@tatatechnologies.com
Asia-Pacific Headquarters, Pune,India.Tel :+91-20-6652 9090 Fax :+91-20-6652 9043
North America Headquarters, Novi,MI,USA.Tel :+1 248 426 1482 Fax :+1 248 426 8398
Europe Headquarters,Coventry,UK.Tel :+44 (0) 8443 759685 Fax :+44 (0) 2476 158749
Tata HAL Technologies Limited, Bengaluru,India.Tel : +91 80 6583 7174 / 7175

INTERACTIVE SYSTEMS www.tatainteractive.com
Contact : Chief Marketing Ofﬁcer,Tata Interactive Systems,Leela Business Park,Andheri-Kurla Road,Andheri (E),
Mumbai-400 059,India.Tel : +91-22-6643 8000 Fax : +91-22-6643 8800 Email : tismarketing@tatainteractive.com
Tata Interactive Systems (TIS) is a pioneer and global leader in custom learning solutions.TIS’offerings address
training needs arising out of key organisational initiatives such as full training or learning outsourcing,a major
enterprise-wide system like SAP, large scale recruitment and new employee on-boarding, new customer
philosophy initiative,workforce re-skilling associated with the rollout of a process improvement initiative such
as lean,leadership development,regulatory & compliance training etc.
TheindustryverticalsTISservicesincludeEducation;GovernmentandDefence;Telecommunications,Mediaand
Technology; Healthcare and Life Sciences; Banking, Financial Services and Insurance; Airlines, Transportation,
Logistics and Hospitality; Consumer Package Goods and Retail; and Manufacturing,Energy and Construction.
Tata Interactive Systems also offers innovative and comprehensive educational solutions for Indian schools
under the brand name CLASSEDGE.Based on TIS’instructional framework—the Multiple Learning Experiences
Model—CLASSEDGE is designed to help teachers deliver high quality instruction with an effective blend of
classroom activities and interactive multimedia. This solution aims to encourage students’social and thinking
skills along with ensuring a thorough understanding of the curriculum content.
With a team of over 800 multi-disciplinary specialists,TIS creates 3000+ hours of learning content across 220+
concurrent projects every year. TIS’ solutions have proven their effectiveness at more than 500 clients, 60 of
whom are Fortune 500 companies,leading educational institutions and government departments.
TIS is the first and only learning solutions organisation in the world to be assessed at Level 5 in both the
SEI-CMM and P-CMM. Its solutions have won over 50 prestigious international awards in the past 10 years
including Brandon Hall,APEX,BETT and BIMA to name a few.
Areas of Business
The TIS product range includes:
E-Learning & Blended Learning; Simulations; Serious Games; Story-based Learning; Learning Portals; Mobile
Learning
TIS often uses a combination of product formats for maximum effect.For example,e-learning is often combined
with simulations or serious games.
Location
TIS has development centres in Germany, Switzerland and India. Its sales and marketing operations span the
US,Canada,the UK,mainland Europe,Australia,New Zealand,the Middle East,India and the rest of Asia.
46
47

& communications
BUSINESS SUPPORT SERVICES www.tata-bss.com
Contact : India :Tata Business Support Services Ltd.,Gowra Trinity,Chiran Fort Lane,S.P.Road,Begumpet,Hyderabad-500 003,
India.Mobile : +91 - 92465 35301,+91 - 92461 59894 Email : marketing@tata-bss.com
A satellite centre in Jamshedpur
A hub centre in Mohali
Profile
Tata Business Support Services (TBSS) is a wholly-owned subsidiary of Tata Sons Limited, providing outsourced
customer care and allied services to utilities, travel agencies/airlines, financial services, media companies, retail
companies,Governments and NGOs.TBSS has state-of-the-art infrastructure and a distributed delivery capability
across sixteen centres in India.The company offers voice based services in 14 Indian and foreign languages and
integrates many aspects of field services and associated logistics. It also works alongside and complements the
BPO portfolio of TCS.
An important effort at TBSS is to build service offerings at price performance points appropriate for India’s rapidly
expanding domestic markets for various kinds of outsourced services. Given the modest scope for factor cost
arbitrage for clients within India, the company is focused on innovation with regard to delivery models and
labour pools.
While Tata Group companies have collectively constituted an important ‘home’ market for TBSS, the company
is also focused on pursuing opportunities in the emerging market for public private partnerships, including in
several kinds of citizen services.
Services
• Customer care administration: Answering queries and processing requests concerning product/service
features, delivery & installations, warranties, claims, etc.
• Problem registration & resolution support: Helpdesk support, coordination with dealers, clients and client
franchises, customer updates, billing issues, etc.
• Analytics based services: Lead generation for direct marketing & cross selling, market surveys, churn &
loyalty programme management, etc.
• Third party administration: Services for auto and healthcare markets and retail financial services.

Tata Group

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Viewers also liked

Viewers also liked (20)

Similar to Tata Group

Similar to Tata Group (20)

Recently uploaded

Recently uploaded (20)

Tata Group