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Cross Sector Working: 
The Challenges of Difference between Health 
Organisation's and 3rd Sector 
Presented by: Tarnia Woods CAMHS Clinical Lead 
Stuart Parsons Chief Officer WFW 
Stuart 
Date: Insert the date here
The Journey 
• What we did 
• What were the issues we faced 
• How did we over come the issues 
• What was the outcome 
• What we would have done differently 
• Top Tips for surviving
Ashton Wigan Leigh Partnership 
CYP-IAPT Cross Sector Working 
Wigan Family 
Welfare 
Bridgewater 
Tier 2 
5 Boroughs 
Tier 3
Navigating CYP-IAPT
Participation 
Health / Specialist Service 
• Service User participation 
• Involving our young people 
• Open only to young people 
who attend the service 
3rd Sector / WFW 
• Totally inclusive for all 
young people, parent 
/carers and professionals 
• Anyone could be a 
customer 
• Hearing the views of YP 
who are not in service
Health 
3rd Sector
Participation 
• Employed a participation workers 
• Held a Focus Event 
• Devised questionnaires 
What should mental health services look like? 
• Professional questionnaire: 
https://www.surveymonkey.com/s/VLSR9BR 
• Young Person’s questionnaire: 
https://www.surveymonkey.com/s/SBXD95W 
• Parent/carer questionnaire: 
https://www.surveymonkey.com/s/W789DK7
Participation 
• Re-launch of our participation group 
• Raising Awareness and Breaking down Stigma 
• Service Developments 
• Promoting Wellbeing and Recovery 
• Training 
• Local Fixes 
• Young People’s conference 22nd December
Accessibility 
System Led – Choice / Partnership 
Family Involvement 
Agency involvement 
Child Led Service – child directive 
Only child Involvement 
Very low DNA rate 
Level of risk 
Increasing lines of communication to ensure YP get the 
best service they need as quickly as possible
Accessibility 
Case Study – Joint working across agencies 
Development of an Advocacy Post 
Role of Advocacy in cross agency working
Evidence Based Practice 
• Training 
• CBT 
• Parenting 
• Supervisors training 
• Service Leads 
Challenges- How to meet the training 
requirements ! 
Health Challenges – 3rd sector challenges
Evidence Base Practice 
• Did not use all places 
• Trainees are completing courses 
• Developed a stronger working relationship 
across partner agencies
Outcomes 
Person centred 
perspective – outcomes 
are not a priority we 
believe what the client 
says 
Outcomes are a tick 
box exercise , not 
relevant to 
therapeutic work 
No Relevance and 
no feedback 
No Time / too busy
Outcomes 
Changing Hearts and Minds 
Activity Focused Activity Focused 
Outcome 
Focused
Outcomes 
• What did we do – 
– Training in place 
– Regular discussions in team meetings 
– Agreed what we would do 
• Challenge for 3rd Sector 
– Action plans across all 3 partners 
• Difference 
– Ability to flex
What would we have done 
differently
Recognising Difference 
• Although we all work in the same area we 
speak very differently ! 
• Service Transformation AND Partnership 
Transformation 
• CYP-IAPT provides the tool !
Tops Tips 
• Communicate, Communicate, Communicate 
• Pillars of CYP-IAPT are for staff as well as 
service users 
• Valuing our values 
• In it together so have fun
Finally
Thank You
Exercise 
• What is your experience of cross sector 
working ? 
– What has worked well? 
– What have the challenges been ?

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Cross-Sector Working: The challenges of ‘difference’ between health organisations and 3rd sector providers, overcoming language, perceptions, and social philosophy in the delivery of CYP IAPT - Tarnia Woods & Stuart Parsons

  • 1. Cross Sector Working: The Challenges of Difference between Health Organisation's and 3rd Sector Presented by: Tarnia Woods CAMHS Clinical Lead Stuart Parsons Chief Officer WFW Stuart Date: Insert the date here
  • 2. The Journey • What we did • What were the issues we faced • How did we over come the issues • What was the outcome • What we would have done differently • Top Tips for surviving
  • 3. Ashton Wigan Leigh Partnership CYP-IAPT Cross Sector Working Wigan Family Welfare Bridgewater Tier 2 5 Boroughs Tier 3
  • 5. Participation Health / Specialist Service • Service User participation • Involving our young people • Open only to young people who attend the service 3rd Sector / WFW • Totally inclusive for all young people, parent /carers and professionals • Anyone could be a customer • Hearing the views of YP who are not in service
  • 7. Participation • Employed a participation workers • Held a Focus Event • Devised questionnaires What should mental health services look like? • Professional questionnaire: https://www.surveymonkey.com/s/VLSR9BR • Young Person’s questionnaire: https://www.surveymonkey.com/s/SBXD95W • Parent/carer questionnaire: https://www.surveymonkey.com/s/W789DK7
  • 8. Participation • Re-launch of our participation group • Raising Awareness and Breaking down Stigma • Service Developments • Promoting Wellbeing and Recovery • Training • Local Fixes • Young People’s conference 22nd December
  • 9. Accessibility System Led – Choice / Partnership Family Involvement Agency involvement Child Led Service – child directive Only child Involvement Very low DNA rate Level of risk Increasing lines of communication to ensure YP get the best service they need as quickly as possible
  • 10. Accessibility Case Study – Joint working across agencies Development of an Advocacy Post Role of Advocacy in cross agency working
  • 11. Evidence Based Practice • Training • CBT • Parenting • Supervisors training • Service Leads Challenges- How to meet the training requirements ! Health Challenges – 3rd sector challenges
  • 12. Evidence Base Practice • Did not use all places • Trainees are completing courses • Developed a stronger working relationship across partner agencies
  • 13. Outcomes Person centred perspective – outcomes are not a priority we believe what the client says Outcomes are a tick box exercise , not relevant to therapeutic work No Relevance and no feedback No Time / too busy
  • 14. Outcomes Changing Hearts and Minds Activity Focused Activity Focused Outcome Focused
  • 15. Outcomes • What did we do – – Training in place – Regular discussions in team meetings – Agreed what we would do • Challenge for 3rd Sector – Action plans across all 3 partners • Difference – Ability to flex
  • 16. What would we have done differently
  • 17. Recognising Difference • Although we all work in the same area we speak very differently ! • Service Transformation AND Partnership Transformation • CYP-IAPT provides the tool !
  • 18. Tops Tips • Communicate, Communicate, Communicate • Pillars of CYP-IAPT are for staff as well as service users • Valuing our values • In it together so have fun
  • 21. Exercise • What is your experience of cross sector working ? – What has worked well? – What have the challenges been ?