中国手机购物市场探讨
              —淘宝无线分享
 Mobile commerce market
   - from Taobao wireless

 Mr. Song Man Yuan 宋漫远
for MobileMonday Shanghai
       8 March 2010




                            1
目录
Index

 淘宝无线介绍 Introduction of Taobao Wireless


 几点思考 Brief Summary and market status


 行业合作 Cooperation




                                          2
发展历程            Development History
2009年3月       March 2009
组建无线事业部           Taobao Wireless department established
2009年9月       Sep 2009
每日独立访问用户数突破100万                   The number of daily visitors reached 1million
2009年10月       Oct 2009
每日交易笔数突破1万笔、注册用户数突破1万人                             The number of daily
transactions reached 10 thousand and the number of total registered members
reached 10 thousand.
2009年12月       Dec 2009
每日交易笔数突破10万笔、交易金额突破100万、访问用户数突破400万
、注册用户数突破3万人 The number of daily transactions reached 100
thousand and volume reached 1 million RMB. The number of daily visitors
reached 4 million and total registered members reached 30 thousand.



                                                                           3
用户发展   Taobao wireless PV and UV status from Mar ~ Nov 09

   2009年3月-11月手机淘宝PV和UV情况




                                                            4
业务增长      Taobao GMV and Alipay value status from Jan ~
Nov 09
         2009年1月-11月手机淘宝GMV和支付宝情况




                                                    5
影响力-10月排名已升至第八                     Taobao’s ranking
increased to Top 8 in China in Oct 09 (opera mini ranking)




                                                       6
业务体系 business system




                       7
产品体系     product

M.taobao.com


购物搜索 shopping item search


合作商城 Cooperated online shops


手机客户端 mobile users’ interface




                                8
合作商城
Cooperated
  online shops




                 9
TOP平台
Taobao open
  platform




              10
买家客户端   User (buyer) interface




                                 11
淘掌柜   user –(seller) interface




                                 12
卖家终端-灵素之梅   Taobao Phone – Ling Su Zhi Mei




                                             13
几点思考 Brief Summary
 and Market Status




                     14
2009实践总结              Tao bao wireless commerce
                  Summary in yr 2009

用户发展 user development
l   年度活跃用户:1000万 annual active users: 10 million
l   日活跃用户:250万 daily active users: 2.5 million

交易规模 Transaction volume
l   年度交易总额:3.02亿RMB volume of annual transaction: 302
    million RMB


增长速度 increase
l   下半年月环比增速超过40% increased 40% in 2nd half of the
    year


                                                     15
市场-起步阶段           market is in the initial stage
手机应用行业状况 mobile application status
l   娱乐、信息、交友为导向      still focus on entertainment, information and dating
    service
l   电子商务影响力需要提升      still need to improve the influence of mobile
    commerce


用户成熟度 user status
l   实物消费的刚性需求显现      Increase in demand for purchasing physical items
l   对手机购物的认知还不够      not familiar with mobile online shopping


商家参与度 commercial attitude
l   关注并看好长期发展前景      Optimistic for the future
l   对手机购物用户的消费行为研究很少             few studies on mobile commerce
    consumption

                                                                     16
关键点 Key points
支付体系 Payment system
l   安全体系:要构建体系性的安全保障                        safe system
l   资金渠道:多元化,低成本                 Funding sources shall be diversified and low cost
l   便捷性:简单是关键             Convenience


信用体系 Credit system
l   交易诚信:担保交易、COD                   Secured Transactions and COD
l   互动沟通:信息的完整性,以及买卖双方沟通的有效性                                   Completed users’
    information and efficient communication between sellers and buyers




                                                                           17
行业合作   Cooperation




                     18
开放
服务开放 open the service to cooperators
l   购物搜索:输出淘宝商品、交易信息                          shopping item search: export
    taobao product and transaction information
l   合作商城:输出交易、支付、商品、物流服务体系                                        Cooperated
    online shops: export transaction, payment, product and logistic service system



平台开放 open the platforms to cooperators
l   无线TOP:开放淘宝无线应用开发API                             open taobao wireless API

l   开发者大赛:优胜者提供专项运营基金,孵化应用                                       open taobao
    platform to start up / individual groups


运营开放 open the operations to cooperators
l   淘拍档:垂直领域的专业化运营合作                             work with cooperators for expertise
    operations


                                                                                     19
谢谢!
Thanks!


          20

Taobao Wireless Momo Presentation 20100308

  • 1.
    中国手机购物市场探讨 —淘宝无线分享 Mobile commerce market - from Taobao wireless Mr. Song Man Yuan 宋漫远 for MobileMonday Shanghai 8 March 2010 1
  • 2.
    目录 Index 淘宝无线介绍 Introductionof Taobao Wireless 几点思考 Brief Summary and market status 行业合作 Cooperation 2
  • 3.
    发展历程 Development History 2009年3月 March 2009 组建无线事业部 Taobao Wireless department established 2009年9月 Sep 2009 每日独立访问用户数突破100万 The number of daily visitors reached 1million 2009年10月 Oct 2009 每日交易笔数突破1万笔、注册用户数突破1万人 The number of daily transactions reached 10 thousand and the number of total registered members reached 10 thousand. 2009年12月 Dec 2009 每日交易笔数突破10万笔、交易金额突破100万、访问用户数突破400万 、注册用户数突破3万人 The number of daily transactions reached 100 thousand and volume reached 1 million RMB. The number of daily visitors reached 4 million and total registered members reached 30 thousand. 3
  • 4.
    用户发展 Taobao wireless PV and UV status from Mar ~ Nov 09 2009年3月-11月手机淘宝PV和UV情况 4
  • 5.
    业务增长 Taobao GMV and Alipay value status from Jan ~ Nov 09 2009年1月-11月手机淘宝GMV和支付宝情况 5
  • 6.
    影响力-10月排名已升至第八 Taobao’s ranking increased to Top 8 in China in Oct 09 (opera mini ranking) 6
  • 7.
  • 8.
    产品体系 product M.taobao.com 购物搜索 shopping item search 合作商城 Cooperated online shops 手机客户端 mobile users’ interface 8
  • 9.
  • 10.
  • 11.
    买家客户端 User (buyer) interface 11
  • 12.
    淘掌柜 user –(seller) interface 12
  • 13.
    卖家终端-灵素之梅 Taobao Phone – Ling Su Zhi Mei 13
  • 14.
    几点思考 Brief Summary and Market Status 14
  • 15.
    2009实践总结 Tao bao wireless commerce Summary in yr 2009 用户发展 user development l 年度活跃用户:1000万 annual active users: 10 million l 日活跃用户:250万 daily active users: 2.5 million 交易规模 Transaction volume l 年度交易总额:3.02亿RMB volume of annual transaction: 302 million RMB 增长速度 increase l 下半年月环比增速超过40% increased 40% in 2nd half of the year 15
  • 16.
    市场-起步阶段 market is in the initial stage 手机应用行业状况 mobile application status l 娱乐、信息、交友为导向 still focus on entertainment, information and dating service l 电子商务影响力需要提升 still need to improve the influence of mobile commerce 用户成熟度 user status l 实物消费的刚性需求显现 Increase in demand for purchasing physical items l 对手机购物的认知还不够 not familiar with mobile online shopping 商家参与度 commercial attitude l 关注并看好长期发展前景 Optimistic for the future l 对手机购物用户的消费行为研究很少 few studies on mobile commerce consumption 16
  • 17.
    关键点 Key points 支付体系Payment system l 安全体系:要构建体系性的安全保障 safe system l 资金渠道:多元化,低成本 Funding sources shall be diversified and low cost l 便捷性:简单是关键 Convenience 信用体系 Credit system l 交易诚信:担保交易、COD Secured Transactions and COD l 互动沟通:信息的完整性,以及买卖双方沟通的有效性 Completed users’ information and efficient communication between sellers and buyers 17
  • 18.
    行业合作 Cooperation 18
  • 19.
    开放 服务开放 open theservice to cooperators l 购物搜索:输出淘宝商品、交易信息 shopping item search: export taobao product and transaction information l 合作商城:输出交易、支付、商品、物流服务体系 Cooperated online shops: export transaction, payment, product and logistic service system 平台开放 open the platforms to cooperators l 无线TOP:开放淘宝无线应用开发API open taobao wireless API l 开发者大赛:优胜者提供专项运营基金,孵化应用 open taobao platform to start up / individual groups 运营开放 open the operations to cooperators l 淘拍档:垂直领域的专业化运营合作 work with cooperators for expertise operations 19
  • 20.