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Proven Steps to a Starbucks Habit
               Tanya Flores
             habits.stanford.edu
STOPPING IN AT A STARBUCKS
“I’d rather go in late to work and be ye!ed
      at by my boss, than miss my daily
               Starbucks fix.”
        - Google Starbuck’s Reviewer


 What are the sequence of
 behaviors that lead to the
  habit of stopping in at a
         Starbucks?
Step 1
                       Notice other friends are doing it




This helps drive your motivation to be socially accepted and as you notice more
       friends do it, the simpler it is for you to join in on the social norm.
Step 2
                          Accompany a friend to the store




 You continue to be motivated to be socially accepted and playing on your hope that
something good will happen by joining the Starbucks’ trend. You are highly able since
     you will be “tagging along” and not needing to think through the decision.
Step 3
                             Stop at the Starbucks alone




You know the coffee is good, so you are motivated to stop in alone by thinking of the
    pleasure you get from the warm coffee and the cozy, trendy atmosphere. The
pervasiveness of Starbucks’ locations may trigger your desire to stop in and the rapid
                service makes it easy physically effortless and quick.
Step 4
                                  Attend multiple locations




It takes little of your time. It requires no brain cycles. It is not a huge daily investment. It
    has become your social norm. You are generally happy by stopping in and because
                    Starbucks are everywhere, you are signaled regularly.
Step 5
                           Plan other events at Starbucks




    You are already motivated by the pleasure of the coffee, atmosphere and social
environment. You create new facilitators by planning other events (reading, homework,
                           meetings, etc) at the Starbucks.
Step 6
                                  Try new products




This will continue to drive your motivation. Trying and enjoying new products will keep
                   you wanting and gaining pleasure from your visits.
Step 7
                           Become friends with the Baristas




You are motivated by social acceptance and friendships. Not wanting to alter the routine
                   of seeing your friends, you continue stopping in.
Mapping Starbucks’ habit behaviors to Fogg Behavior Model

Step 1: Notice other friends are doing it.      BlueDot: familiar behavior one-time

  Step 2: Accompany a friend to a store.        GreenDot: new behavior one-time

   Step 3: Stop at the Starbucks alone.       GreenSpan: new behavior for a duration

    Step 4: Attend multiple locations.        GreenPath: new behavior from now on

Step 5: Plan other events at the Starbucks.    BluePath: familiar behavior from now on

        Step 6: Try new products.             GreenPath: new behavior from now on

Step 7: Become friends with the Baristas.      BluePath: familiar behavior from now on
Fogg Behavior   Step 2   Step 1
   Model

                Step 3



                Step 4   Step 5
                Step 6   Step 7
Can we use the “proven steps” for a Starbucks habit to create
           behavior change in favor of broccoli?

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Tanya proven steps

  • 1. Proven Steps to a Starbucks Habit Tanya Flores habits.stanford.edu
  • 2. STOPPING IN AT A STARBUCKS “I’d rather go in late to work and be ye!ed at by my boss, than miss my daily Starbucks fix.” - Google Starbuck’s Reviewer What are the sequence of behaviors that lead to the habit of stopping in at a Starbucks?
  • 3. Step 1 Notice other friends are doing it This helps drive your motivation to be socially accepted and as you notice more friends do it, the simpler it is for you to join in on the social norm.
  • 4. Step 2 Accompany a friend to the store You continue to be motivated to be socially accepted and playing on your hope that something good will happen by joining the Starbucks’ trend. You are highly able since you will be “tagging along” and not needing to think through the decision.
  • 5. Step 3 Stop at the Starbucks alone You know the coffee is good, so you are motivated to stop in alone by thinking of the pleasure you get from the warm coffee and the cozy, trendy atmosphere. The pervasiveness of Starbucks’ locations may trigger your desire to stop in and the rapid service makes it easy physically effortless and quick.
  • 6. Step 4 Attend multiple locations It takes little of your time. It requires no brain cycles. It is not a huge daily investment. It has become your social norm. You are generally happy by stopping in and because Starbucks are everywhere, you are signaled regularly.
  • 7. Step 5 Plan other events at Starbucks You are already motivated by the pleasure of the coffee, atmosphere and social environment. You create new facilitators by planning other events (reading, homework, meetings, etc) at the Starbucks.
  • 8. Step 6 Try new products This will continue to drive your motivation. Trying and enjoying new products will keep you wanting and gaining pleasure from your visits.
  • 9. Step 7 Become friends with the Baristas You are motivated by social acceptance and friendships. Not wanting to alter the routine of seeing your friends, you continue stopping in.
  • 10. Mapping Starbucks’ habit behaviors to Fogg Behavior Model Step 1: Notice other friends are doing it. BlueDot: familiar behavior one-time Step 2: Accompany a friend to a store. GreenDot: new behavior one-time Step 3: Stop at the Starbucks alone. GreenSpan: new behavior for a duration Step 4: Attend multiple locations. GreenPath: new behavior from now on Step 5: Plan other events at the Starbucks. BluePath: familiar behavior from now on Step 6: Try new products. GreenPath: new behavior from now on Step 7: Become friends with the Baristas. BluePath: familiar behavior from now on
  • 11. Fogg Behavior Step 2 Step 1 Model Step 3 Step 4 Step 5 Step 6 Step 7
  • 12. Can we use the “proven steps” for a Starbucks habit to create behavior change in favor of broccoli?

Editor's Notes