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Automotive Marketing and
                      Media Annual Review 2008:
                                    Critical Issues in a
                                    Restructuring Industry



© 2008 J.D. Power and Associates,
The McGraw-Hill Companies, Inc.
All Rights Reserved.
Search engines can be an effective way to reach
  consumers looking for auto shopping sites

                                                     Web Sites Found By Search Engines

                                          100%
         Percentage of Web Site Results




                                          80%          77%

                                                                          59%
                                          60%
                                                                                                       49%

                                          40%



                                          20%



                                           0%
                                                 Manufacturer Web   Independent Web            Dealership Web Sites
                                                       Sites              Sites

Based to AIUs using search engines; 2007 J.D. Power and Associates New Autoshopper.com Study
       © 2008 J.D. Power and Associates,
 2     The McGraw-Hill Companies, Inc.
       All Rights Reserved.
Consumers use search to find vehicle images

                                           Information Found By Search Engines

                       100%

                                             82%
                        80%



                        60%

                                                                          42%
                        40%

                                                                                               24%
                        20%



                           0%
                                           Images              Directions/maps to              Videos
                                                                local dealerships

Based to AIUs using search engines; 2007 J.D. Power and Associates New Autoshopper.com Study
       © 2008 J.D. Power and Associates,
 3     The McGraw-Hill Companies, Inc.
       All Rights Reserved.
39% of OEM site-shoppers use a 3rd-party search
  engine to help navigate the site
                                             How Find the Next Thing Looking For
                                                 On an Automotive Web Site
             75%
                                           68%

             60%



             45%
                                                                         43%
                                                                                          39%

             30%



             15%



               0%
                           Browse/Click through                Use Site's Search    Leave Site and Use
                                   Site                             Engine         Search (e.g., Google)
Source: 2007 J.D. Power and Associates Manufacturer Web Site Evaluation Study
       © 2008 J.D. Power and Associates,
 4     The McGraw-Hill Companies, Inc.
       All Rights Reserved.
Google continues to dominate and grow in AIU
  search usage

                                                              Top 5 Search Engines


                                                                                                                 58%
                           Google


                                                                                30%
                            Yahoo!


                                                           14%                                                         2007
                  MSN Search
                                                                                                                       2006

                                                     8%
                  AOL Search


                                                4%
                         Ask.com


                                           0%        10%     20%            30%             40%            50%   60%   70%
                                                             Pe rce nta ge of AIUs Visiting Se a rch Engine s



Based to AIUs; 2006-2007 J.D. Power and Associates New Autoshopper.com Study
       © 2008 J.D. Power and Associates,
 5     The McGraw-Hill Companies, Inc.
       All Rights Reserved.

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Automotive Advertising Media Annual Market Review - J. D. Power and Associates

  • 1. Automotive Marketing and Media Annual Review 2008: Critical Issues in a Restructuring Industry © 2008 J.D. Power and Associates, The McGraw-Hill Companies, Inc. All Rights Reserved.
  • 2. Search engines can be an effective way to reach consumers looking for auto shopping sites Web Sites Found By Search Engines 100% Percentage of Web Site Results 80% 77% 59% 60% 49% 40% 20% 0% Manufacturer Web Independent Web Dealership Web Sites Sites Sites Based to AIUs using search engines; 2007 J.D. Power and Associates New Autoshopper.com Study © 2008 J.D. Power and Associates, 2 The McGraw-Hill Companies, Inc. All Rights Reserved.
  • 3. Consumers use search to find vehicle images Information Found By Search Engines 100% 82% 80% 60% 42% 40% 24% 20% 0% Images Directions/maps to Videos local dealerships Based to AIUs using search engines; 2007 J.D. Power and Associates New Autoshopper.com Study © 2008 J.D. Power and Associates, 3 The McGraw-Hill Companies, Inc. All Rights Reserved.
  • 4. 39% of OEM site-shoppers use a 3rd-party search engine to help navigate the site How Find the Next Thing Looking For On an Automotive Web Site 75% 68% 60% 45% 43% 39% 30% 15% 0% Browse/Click through Use Site's Search Leave Site and Use Site Engine Search (e.g., Google) Source: 2007 J.D. Power and Associates Manufacturer Web Site Evaluation Study © 2008 J.D. Power and Associates, 4 The McGraw-Hill Companies, Inc. All Rights Reserved.
  • 5. Google continues to dominate and grow in AIU search usage Top 5 Search Engines 58% Google 30% Yahoo! 14% 2007 MSN Search 2006 8% AOL Search 4% Ask.com 0% 10% 20% 30% 40% 50% 60% 70% Pe rce nta ge of AIUs Visiting Se a rch Engine s Based to AIUs; 2006-2007 J.D. Power and Associates New Autoshopper.com Study © 2008 J.D. Power and Associates, 5 The McGraw-Hill Companies, Inc. All Rights Reserved.