The Student Financial Success Conference aims to advance the national dialogue about the use of data and technology to support undergraduate students by minimizing their financial risk that may adversely impact their academic success.

1. MEMBERSHIP | CONSULTING | RESEARCH | INNOVATION
Leading the Nation in Consumer Financial Health
Student Financial Success Conference
Redefining Student Success: The Financial Health Journey
May 31, 2018

2. ©2016 Center for Financial Services Innovation. All rights reserved
About CFSI
2
The Center for Financial Services Innovation is an authority on consumer financial health, leading a
network of financial services innovators committed to building better consumer products and
practices.
Inform
We provide deep consumer
insights and industry research.
Innovate
We seed and test promising new ideas.
Advise
We offer consulting services to both
for-profit and nonprofit providers.
Connect
We foster dialogue and collaboration through
CFSI events and networking opportunities.
CFSI

3. ©2016 Center for Financial Services Innovation. All rights reserved
Financial Health Journey
3

4. Household Diaries
Photo: Robin Holland Photo: Demetrius Freeman
Photo Credit: Juan Carlos
Photo: Demetrius Freeman Photo: Robin Holland Photo Credit: Juan Carlos
Photo: Whitten Sabbatini

5. The Johnsons
Source: J. Morduch, R. Schneider, et al, “Working Hard but Still
Struggling”, US Financial Diaries Household Profile, June 2013

6. Volatility and Uncertainty
in Income and Spending

7. Average
Income
70% with no
income spike
30% of income
and spending
spikes align
The Right Money at the Right
Time

8. Borrow//Share

9. Sources of Credit
Source: J. Morduch, R. Schneider, et al, “An Invisible Finance Sector: How Households Use
Financial Tools of Their Own Making ,” US Financial Diaries Issue Brief, September 2014

10. Savings

11. Of Income Flowed into Savings Accounts
Personal Savings Rate Average Income Tax Refund
People Are Saving
Source: J. Morduch, R. Schneider, et al, “Savings
Horizons”, US Financial Diaries Issue Brief, June 2015

12. Diaries Take-Aways
Now-Soon-Later
High Frequency Savings Decisions
Revolving Savings
Weak Commitments
Balance Structure and Flexibility
Enhance Control

13. ©2016 Center for Financial Services Innovation. All rights reserved
Financial Health Journey
13

14. ©2016 Center for Financial Services Innovation. All rights reserved 14
Serving the Whole Student

15. ©2016 Center for Financial Services Innovation. All rights reserved 15
Serving the Whole Student

16. ©2016 Center for Financial Services Innovation. All rights reserved
Financial Health Journey Take-Aways
16

17. ©2016 Center for Financial Services Innovation. All rights reserved
Student Financial Health Indicators
17

18. ©2016 Center for Financial Services Innovation. All rights reserved 18
Serving the Whole Student

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Thank You
Tanya Ladha – tladha@cfsinnovation.org