Souvik Mukherjee is seeking a position as a Project Manager, Operations Manager, or Techno Sales Manager. He has over 4 years of experience in project management, operations, logistics, customer relationship management, and technical support. He is skilled in all aspects of project management including planning, execution, and delivery. He also has experience in customer relationship building, vendor management, and technical troubleshooting.
Result-oriented professional with a proven record of achievement in conceiving & implementing effective ideas; targeting senior level assignments in Program Management / ERP Implementation, Support, Enhancement & Up-gradation / BI Analytics / Oracle E-Business Suite with a leading organization of repute
Result-oriented professional with a proven record of achievement in conceiving & implementing effective ideas; targeting senior level assignments in Program Management / ERP Implementation, Support, Enhancement & Up-gradation / BI Analytics / Oracle E-Business Suite with a leading organization of repute
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The rapid rise in technology has certainly transformed the way organizations work. In this digitized era, businesses have started aligning their processes with abundance technologies. There is a constant battle between organizations to prove their worth and attain a stable position. The race towards success is so high, and of course, the digital revolution makes it even more interesting. But, installing technology and upgrading software needs a lot of maintenance too. If one wants to run their organization smoothly, every software must be maintained and secured regularly. This is why corporate sectors take the help of vendors who provide them with their best services. Presenting our professionally designed Software Maintenance Project Proposal PowerPoint Presentation Slides, which helps you land more clients. With the help of this software development proposal PPT slide, you can showcase your advanced tools that secure the clients’ applications and systems easily. The proposal PowerPoint template comes up with ample space where you can jot down the information that makes your proposal more interactive. Utilizing this compelling software maintenance proposal PPT theme, you can display your company logo that adds more style to your proposal. Take the assistance of our software up-gradation project proposal PowerPoint template and talk about your accomplished previous projects that leave your clients awestruck. There are high-grade icons and lucrative designs present in the slide, which makes your content extraordinary. Jot down all the information related to your company and hold the clients’ attention by using this engaging proposal PPT layout. Incorporate this pre-designed software security proposal PPT presentation slide to state your company’s accomplishments over the years. Strike a chord with the clients by talking about your client testimonials. Create a jaw-dropping cover letter and make your relationship with clients stronger by downloading our ready-to-use software maintenance project proposal PowerPoint presentation slide.https://bit.ly/38gyqcL
• With 11 years’ experience as effective project Leader more than 5 years’ experience on handling AO and SI projects successfully as Project managing while leading all phase’s delivery with diverse technologies and almost 7 years closely working with Oracle technology level while driving with functional knowledge on Finance- risk and compliance, Resources & Utilities , CMT and Retail. Rigorous working knowledge and trained on PMP, ITIL process & Strategy Management process from IIM-B.
Richard Niver Resume - Independent Workday Solutions Architect.
Contact Richard for Workday Payroll consultation and ongoing support.
Offering complete Workday Payroll support services. Maximize the value of your Workday system!
Business requirements gathering and analysis, design, configuration, user and data security, custom reporting, EIB integrations, business process improvement, and full production support.
Managing client expectations of agile in commercial software projectsMSM Software
The word ‘agile’ has become one of those software development buzzwords that people use but do not fully understand. So how do you manage expectations for clients who are new to agile or do not fully understand the agile methodology? And, does agile work for every project? This session considers how to define an agile project methodology that fits client needs and will deliver project success.
This presentation was first presented by Steve Adams at Agile on the Beach.
System Software Modification Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a System Software Modification Proposal PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/2Y4wzRI
New Software Design Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a New Software Design Proposal PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/2Kz3sDf
The rapid rise in technology has certainly transformed the way organizations work. In this digitized era, businesses have started aligning their processes with abundance technologies. There is a constant battle between organizations to prove their worth and attain a stable position. The race towards success is so high, and of course, the digital revolution makes it even more interesting. But, installing technology and upgrading software needs a lot of maintenance too. If one wants to run their organization smoothly, every software must be maintained and secured regularly. This is why corporate sectors take the help of vendors who provide them with their best services. Presenting our professionally designed Software Maintenance Project Proposal PowerPoint Presentation Slides, which helps you land more clients. With the help of this software development proposal PPT slide, you can showcase your advanced tools that secure the clients’ applications and systems easily. The proposal PowerPoint template comes up with ample space where you can jot down the information that makes your proposal more interactive. Utilizing this compelling software maintenance proposal PPT theme, you can display your company logo that adds more style to your proposal. Take the assistance of our software up-gradation project proposal PowerPoint template and talk about your accomplished previous projects that leave your clients awestruck. There are high-grade icons and lucrative designs present in the slide, which makes your content extraordinary. Jot down all the information related to your company and hold the clients’ attention by using this engaging proposal PPT layout. Incorporate this pre-designed software security proposal PPT presentation slide to state your company’s accomplishments over the years. Strike a chord with the clients by talking about your client testimonials. Create a jaw-dropping cover letter and make your relationship with clients stronger by downloading our ready-to-use software maintenance project proposal PowerPoint presentation slide.https://bit.ly/38gyqcL
• With 11 years’ experience as effective project Leader more than 5 years’ experience on handling AO and SI projects successfully as Project managing while leading all phase’s delivery with diverse technologies and almost 7 years closely working with Oracle technology level while driving with functional knowledge on Finance- risk and compliance, Resources & Utilities , CMT and Retail. Rigorous working knowledge and trained on PMP, ITIL process & Strategy Management process from IIM-B.
Richard Niver Resume - Independent Workday Solutions Architect.
Contact Richard for Workday Payroll consultation and ongoing support.
Offering complete Workday Payroll support services. Maximize the value of your Workday system!
Business requirements gathering and analysis, design, configuration, user and data security, custom reporting, EIB integrations, business process improvement, and full production support.
Managing client expectations of agile in commercial software projectsMSM Software
The word ‘agile’ has become one of those software development buzzwords that people use but do not fully understand. So how do you manage expectations for clients who are new to agile or do not fully understand the agile methodology? And, does agile work for every project? This session considers how to define an agile project methodology that fits client needs and will deliver project success.
This presentation was first presented by Steve Adams at Agile on the Beach.
System Software Modification Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a System Software Modification Proposal PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/2Y4wzRI
PMP professional with over 13+years of experience in various stages of SDLC involving requirement gathering, designing, implementation, testing & deployment.
• With 11 years’ experience as effective project Leader more than 5 years’ experience on handling AO and SI projects successfully as Project managing while leading all phase’s delivery with diverse technologies and almost 7 years closely working with Oracle technology level while driving with functional knowledge on Finance- risk and compliance, Resources & Utilities , CMT and Retail. Rigorous working knowledge and trained on PMP, ITIL process & Strategy Management process from IIM-B.
• With 11 years’ experience as effective project Leader more than 5 years’ experience on handling AO and SI projects successfully as Project managing while leading all phase’s delivery with diverse technologies and almost 7 years closely working with Oracle technology level while driving with functional knowledge on Finance- risk and compliance, Resources & Utilities , CMT and Retail. Rigorous working knowledge and trained on PMP, ITIL process & Strategy Management process from IIM-B.
I am looking a program manager or similar role in IT delivery.
Have overall experience of 19 years in IT industry mainly into delivery managing multiple accounts with KRA of Leadership, Project Management, and Customer satisfaction. I manage projects on Java, .NET, SharePoint, RFiD and legacy technologies. In addition I support account management and presale activities. I am currently working as Service Delivery Manager with ITC infotech being part of IT delivery managing multiple accounts and a group of projects end to end. Earlier had worked as Sr Project Manager with iGATE, IT Consultant with Logica India.
1. SOUVIK MUKHERJEE
Khardah, 25/A Midland Place, P.O. Rahara, Kolkata – 700118, West Bengal, India
Cell: +91 8584830560 Email: savyofficial1986@gmail.com
Project Management(Design & Execution), Operation and Technical Support with
approx. 4 years of work experience in Sonodyne Electronics C. Pvt. Ltd.,
including exposure in Logistics & Techno Sales
Seeking to be Project Manager / Operation Manager/Techno Sales Manager with a well-established
and globally reputed organization .
Proven credentials in leading teams in executing multiple projects simultaneously, maintaining customer
relationship, supporting clients, resolving design and technical matters, participating in new IT initiatives and
updating & utilizing knowledge in new technical concepts
Project Management | Operations & Logistics | IT Infrastructure &
Administration | Customer Relationship Management | Technical Support
Profile & Strength
Ability in project management: Executing the entire project management life cycle right from initiation till
implementation and ensuring project delivery within the assigned time, quality and budgetary parameters;
defining project scope & risk mitigation plans to support business objectives with senior management.
Success in customer relationship management: Liaising between the customer service & sales teams and
developing relationship with prospective clients; strengthening relationship with the existing customers and
acquiring repeat / referral business.
Strong insight in customer behavior: Interfacing with clients, identifying business requirements, resolving
project related issues & conflicts; developing customized solutions; assisting customers with upgrades and
migration to new hardware and software versions.
Proficient in vendor management: Negotiating with vendors for timely supply of computer peripherals &
other hardware devices; tracking problems; facilitating smooth project activities; ensuring compliance with SLA.
Skilled in IT infrastructure administration: Maintaining updated documentation for the existing hardware
and software configurations including proposed future installations & modifications.
Strategic skills in troubleshooting & technical support: Analyzing system log, work process, system traces
and troubleshooting customer problems.
2+ years of experience as AutoCAD trainer and 4 years of Audio design Experience.
Knowledge in the installation of various software packages and maintenance of desktops, laptops.
Effective team leader: Monitoring team members’ performance, meeting individual & group targets and
organizational objectives.
Professional Experience
Technical Officer (July, 2012 – Till Date)
Sonodyne Electronics C. Pvt. Ltd., Kolkata (Audio Speaker Manufacturer & Service Provider offering wide range of
Speakers for Professional/Home solutions & services across varied verticals)
Key Profile: Worked as a Project Coordinator and Design in-charge in Professional & Corporate Projects of
Sonodyne Electronics. Also maintain the Operation activities of logistics and supply chain.
• Design Audio System as per requirement (for Mall, Lounge, Auditorium, Cinema Hall, etc).
• Project Management, Maintained Project Initialization, Implementation to Completion.
• Customer Relationship Management: Managed Corporate Customers/Dealers, Maintain Relationship for
upcoming new projects and future prospect.
• Coordinated with vendors for Installation and Service related issues across pan India.
2. Highlights:
• Pivotal role in Project management, Implementation to Completion under Sonodyne policy.
• Managed Corporate Customers/Dealers and provided technical support to the Design and Installation
issues simultaneously.
• Pivotal role in Client Management & Business Development .
Customer Support Engineer (Jun, 2010 – May, 2012)
Source Trace Systems India Pvt. Ltd., Kolkata (Remote Transaction Solutions Provider for Financial Service,
Agriculture, Healthcare and Micro Insurance organizations)
Key Profile: Leading a team of 10 Support Engineers; steering the entire aspects of Financial Inclusion in India
project (sponsored by NABARD) entailing inception, planning, design, execution, monitoring & controlling and
project closure; coordinated 2 projects simultaneously in different parts of the country.
• Identifying business opportunities, delivering product demonstration, sourcing potential clients and ensuring
business development.
• Interfacing with the clients, gathering & analyzing requirements and delivering cost effective solutions.
• Coordinating with the Global Account Managers to move responsibility for key accounts to the global level.
• Involved in activity planning & sequencing, creating charts & schedules and identifying & mitigating risks.
• Estimating time & cost, preparing project budget and monitoring and reporting project progress.
• Conducting scalability, interoperability and portability analysis.
• Resolving queries & grievances, delivering quality customer service and ensuring customer satisfaction.
• Demonstrated Smart Card base FI Solutions for the Banks in Ranchi in august presence of Governor of RBI, India
Highlights:
• Single handedly managed three projects on Financial Inclusion through ICT based solutions.
• Effectively signed a new contract with a client and provided business opportunity.
Techno Sales Manager in CADTRANS InfoTech (Autodesk Authorized CAD Training Centre&
Software Reseller),Kolkata - (Jun 2009 - Mar 2010)
Key Profile: Responsible for Sailing Autodesk Products and other software packages, Including training of Autodesk
Software’s(AutoCAD) and Computer Applications .
• Installed and maintained Desktop and LAN in the Computer Lab.
• Installed and configured various OS and software packages.
Software Developer (Aug 2009 – Jan 2010)
GD Web solution, Kolkata (offering wide range of solutions & services across varied verticals)
Key Profile: Responsible for handling the clients, dealers of various companies to increase the business
• Developing and negotiating with dealers for timely supply of machinery tools and other hardware devices required in
manufacturing industries to facilitate smooth business activities.
• Interacting with the potentially new / existing customers to increase the business sales of the company.
Professional Development
• Project Management/Coordination
• Audio Designing & Implementation
• Business Development
3. Academics
• MBA in Production & Operation Management (Major) & Marketing Management(Minor), at Indian Institute
Of Social Welfare and Business Management (IISWBM), Calcutta University in 2016.
• B. Tech. in Information Technology, at Durgapur Institute Of Advanced Technology & Management, West Bengal
University of Technology (WBUT) in 2009.
Technical Skills Set
• Subjects: Operation Research , Logistic & Supply Chain, Material Management, Marketing Management.
• Languages: C, Data Structure
• RDBMS: Oracle 9i (SQL)
• Have sound knowledge in MS Office, IT/LAN.
• Have sound knowledge in AutoCAD (2D Drafting and 3D Modeling).
• Have Sound knowledge in AUDIO and VIDEO.
Projects Handled
• Assam Gramin Vikash Bank -Financial Inclusion through ICT based Solutions, NABARD; Assam (2 years)
Technologies: Win XP/2007, JAVA, .Net, Tomcat, Responsibilities: Implementation, Customization, Roll-
out
• Utkal Gramin Bank - Financial Inclusion through ICT based Solutions, NABARD; Orissa (2 years)
Technologies: Win XP/2007, JAVA, .Net, Tomcat, Responsibilities: Implementation, Customization, Roll-
out.
• Sealdah South PA Project- ASL System Installation & PA Project Handling.
Technologies: ASL System , Responsibilities: Project Handling, Implementation, Customization, Roll-out.
• Sealdah 5Station PA Project- IP Based PA System Installation &PA Project Handling.
Technologies: ASL System , ivences, Suse based servicer .Responsibilities: Project Handling, Implementation,
Customization, Roll-out.
• Working with All the projects of Future Group & Aditya Birla Fashion & Retail group of companies (Big Bazar,
Central, Brand Factory, Food Hall, All, Pantaloons etc.) across India in the domain of Public Address System .
• Working with All the projects of Nike, Addidas & Reebok group of companies in BGM system.
Personal Particulars
• Date of Birth: 11th February, 1986.
• Marital status : Married
• Languages known: English, Hindi and Bengali.
All the above statements are true to the best of my knowledge and can be verified whenever required.
Date: 01/06/2016
Place: KOLKATA