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Innovation

Donal O’Connell
Chawton Innovation Services




1   © Chawton Innovation Services/Title.ppt/Version/date/initials
Innovation




© Chawton Innovation Services/Title.ppt/Version/date/initials
What is innovation?

Formal definitions as taken from the Collins English Dictionary
•       Creative: having the ability to create, characterised by originality of thought, having
        or showing imagination, designed to or tending to stimulate the imagination,
        characterised by sophisticated bending of the rules or conventions
•       Inventive: skilled or quick at contriving, ingenious, resourceful, characterised by
        inventive skill, related to an invention
•       Innovative: to invent or begin to apply new methods or ideas, to renew or make
        new


Innovation starts with thinking differently. It is a process of questioning, experimenting,
       learning and adapting. It requires an appetite for risk, a willingness to question,
       and open mind to look at things without a pre-determined conception and perhaps
       most importantly, patience and perseverance
                                                                             Imag
                                                                                    i
                                                                            than nation is
                                                                                   k            m
                                                            d              know nowledg ore imp
                                                    dn’t en                       ledg         e . Fo        o
                                                                                                      r wh rtant
                                         one  age di ut of                curre
                                                                                 n
                                                                                        e de
                                                                                             fin           il
                                   The st    hey ra
                                                    no                   imag tly know es all w e
                                   bec ause t                           yet d
                                                                                inati
                                                                                      on       an d
                                                                                                     unde
                                                                                                          e
                                                                               iscov points
                                    stones                             Albe           e r an       to al rstand,
                                                                              rt Ei          d cre      l we
                                                own                                                 ate        migh
                                      Un k n                                       n s te
                                                                                        n i                        t




       © Chawton Innovation Services/Title.ppt/Version/date/initials
Innovation – its forms & phases

Innovation can take many forms. It can be disruptive, transformative, radical,
       breakthrough, incremental or step improvement in nature.
Innovation literature typically distinguishes three separate stages of innovation: generation
       stage, promotion stage and realisation stage.
Innovation can take place in what is offered, in who is the defined customer for the offering,
       in how things are done or in where things are done.
Innovation may impact the product, the service, the process or the business model



                                                 •Radical vs. incremental
                                                 •Product vs. service vs. process vs. business
                                                 •Generation vs. promotion vs. realisation
                                                 •Open vs. closed
                                                 •Creativity vs. innovation vs. inventiveness
                                                 •On your own vs. support structure in place




       © Chawton Innovation Services/Title.ppt/Version/date/initials
Ambiguity, controversy and non linearity

This poses a certain challenge to many companies interested in properly managing their
    innovation process
Companies are most anxious to succeed with their innovations yet this also means
   accepting failures
Companies must avoid seeing innovation failures as being tantamount to doing something
   wrong, not to doing it right




                                                                                                                 t
                                                                                                           by no
                                                                      ve                         en made g off
                                                               nd lea                      re oft       goin
                                                        ople a                       ries a ctions, by e
                                                o od pe                    Disc  ove       ru           th
                                          Hire g                                     g inst       rying
                                                 alone          EO , 3
                                                                       M   fo llowin road, by t
                                          them           ht – C                    ain
                                                  m Kn
                                                      ig                    the m
                                            Willia                                  d
                                                                             untrie         r
                                                                                     Tyge
                                                                             Frank




      © Chawton Innovation Services/Title.ppt/Version/date/initials
Environments which Encourage Innovation




 © Chawton Innovation Services/Title.ppt/Version/date/initials
Customer driven / Market driving

Companies are indeed constantly exhorted to become more customer driven
However, the companies whose success has been based on radical business innovation are
   better described as market driving
Market driving strategies often involve high risk, but also offer a company the potential to
   radically alter an industry and gain great rewards
That said, customer driven innovation is very important, and should not be dismissed
Customer driven innovation basically means asking what need of the customer is this
   innovation expected to fulfill


                                                                                        kin   g
                                                                                is thin
                                                                       nn o one
                                                                e, the
                                                all thi nk alik
                                           When          a n
                                                    Lippm
                                            W alter




       © Chawton Innovation Services/Title.ppt/Version/date/initials
The 7 Cs                                                                Changes
                                                                        • The future of media is social, where its richness is in
                                                                          conversation
Challenges                                                              • Consumers are broadening their ethical focus
• Poverty, disease, pollution, water shortages,                         • New applications using fixed and mobile Internet have
  climate change, security                                                democratised media and increased the power of consumers
• Quality, customer service, efficiency, cost                           • Women are increasingly embracing and using technologies
  management, logistics, performance functionality                      • Multi-sensory user interface experiences are becoming the
                                                                          norm
                                                                        • New application usage for mobile devices in emerging
  Convergence                                                             markets can bypass traditional stages of IT development
  • The interface between two entities
  • The mixing of different technologies                                    Competition
  • Digital convergence of wireless and Internet worlds                     • Striving to be # 1
                                                                            • Acting as an incentive for self improvement
                                                                            • Stimulating innovation and encouraging efficiency
        Collaboration
        • Between companies
                                                                             Competences            Culture
        • Between companies and communities
                                                                             • Skills               • Support culture
        • Between companies and universities
                                                                             • Knowledge            • Learning culture
        • Between companies and consumers/end user
                                                                                                    • Questioning culture
                                                                                                    • Challenging culture
                                                                                                    • No fear culture
                                                                                                    • A “passion for innovation”


        © Chawton Innovation Services/Title.ppt/Version/date/initials
The Innovator Community




© Chawton Innovation Services/Title.ppt/Version/date/initials
Typical profile of an innovator
  Innovators may be categorised, classified and rated by:-
  • Skill and competency level
  • Volume of ideas (serial; 1s & 2s; none)
                                                                                                                         al
  • Quality of ideas                                                                                             Ex tern
                                                                                                         l vs
                                                                                                     rna
  • Ease of linking and communicating with them
                                                                                                Inte
  • Extent to which they “push” their ideas forward



                                                                      Basic engineersvs . Passionate inventors


                                                                            Technicalvs . Process
                               the
                        que in or
                  t uni      ion                       Detailvs . Concept
         on is no rganisat ome
     vati       ro         ay c
I nno rt of you ideas m ide the
     pa        d          uts                Patent inventors vs . Practical problem solvers
R&D ny. Goo ide or o
     pa         s
 com nyone in pany
      a      com
 from                              Sociable group innovatorsvs . Lone wolf




      © Chawton Innovation Services/Title.ppt/Version/date/initials
External innovators
                                                                                                             rs’
                                                                                                       tne
                                       lic                                                        ‘par
                        P ub                                                                 n al
                    Joe                                                                E xter

                        • Un-solicited ideas coming from "Joe Public"
                        • Innovators working with external 3rd parties (companies,
                          organisations or universities) with whom your company is co-
                          operating and collaborating. This can include suppliers and vendors
                        • Externals or contractors working for you but who are not employees.
                          These people can be working in your premises, interns, students or
                          employees of our subcontractors. (There should always be
                          agreement in place which ensures that you gets rights to or access to
                          the inventions raised in co-operation with them).
                        • Customers and end-users prompted to submit ideas via your product
                          or service literature, your web sites or your service support
                        • Communities (eg open source software, social networking
                          communities, special interest groups)
                                                                                                                               rs
                                                                                                                          -use
                                                                                                               rs ,   e nd
                         e nt
                             s
                                                                                                          t ome
                      tud                                                                             C us
                  s, s                                                          ie s
             ctor                                                         u n it
         tra                                                         Com
                                                                        m
    -con
Sub



     © Chawton Innovation Services/Title.ppt/Version/date/initials
Management & Leadership




© Chawton Innovation Services/Title.ppt/Version/date/initials
Management and leadership

Successful innovation is usually driven by senior management with a strategic vision of the
   business
There should be specified areas of strategic innovation focus and a willingness to commit in
   the long term
It is important that a company identifies and communicates to their employees how
     innovation fits in with their overarching business strategy
It is key that this is accurately and clearly communicated throughout the business

                                                           our
                                                     e havi t
                                                 or b feren
                                          eop le    dif       e
                                 a ti ve p ise the d creat
                             no v       ogn       n an
                     sp ot in e to rec rmatio f senior
                le to ing abl ess info e role o
           g ab      e         c          h
       Bein ell as b ple pro cts of t t
        as w hat peo ey aspe gemen
            st         k
                             ma n
                                  a
        way eas are
            id




       © Chawton Innovation Services/Title.ppt/Version/date/initials
Management and leadership

Innovation management & leadership involves nurturing a culture of innovation
•      allowing time for scouting
•      not be overly risk averse and invest in the occasional high risk project
•      encouraging projects and teams to work outside the business
Such managers and leaders check in periodically to see how it is going and what help they
      can provide


                                                         asy          mor
                                                                          e
                                                  ve ry e        ttle
                                               is           a li
                                        team           m is
                                   tive          n te
                                                      a
                            n nova          atio
                       an i             nov
                  a te           a n in
              otiv          ting
     To de m       mo  tiva
          ee  p on
      To k nging
           le
      chal




      © Chawton Innovation Services/Title.ppt/Version/date/initials
Management and leadership

Building a creative innovative company takes ...
•       synchronisation from the centre,
•       cross boundary collaboration,
•       structural changes to the organisational chart
Customer insight is also essential
•       The most innovative companies build in a strong customer focus into their systems
        and rely heavily on customer based research
This is where they gain their competitive advantage


                                                                                              c es s
                                                                                     da y pro
                                                                              day by
                                                               u       o us
                                                   is a contin
                                         ov a tion
                            s hip of inn
                     &leader
           ge me n t
    M a na



       © Chawton Innovation Services/Title.ppt/Version/date/initials
Contradictions
                          Leaders hip vs. M anagement


         C ommunicating skills vs. Listening


                        Team player vs. S eparate from the team


          Global, multi-cultural vs. Local


 O rganisational understanding vs. Networked




                                                                            C oach and mentorvs. Not an expert


                                                                      E xpected to know the big vs. Asking questions is critical
                                                                                        picture

                                                                        P rocess understandingvs. D rive to get the job done


                                                                          Leadership is criticalvs. Job specs often differ


                                                                                   B orn leadervs. C ontinuous training and
                                                                                                   development


      © Chawton Innovation Services/Title.ppt/Version/date/initials
Intellectual Property




© Chawton Innovation Services/Title.ppt/Version/date/initials
Protecting & promoting your ideas




                      Ways and means to protect your ideas ...
                      • Lead time advantage
                      • S ecrecy
                      • C omplexity of the des ign
                      • Intellectual P roperty R ights




   © Chawton Innovation Services/Title.ppt/Version/date/initials
Intellectual Property Rights
                                     A patent protects an invention. It gives the holder an exclus ive right to prevent others
 P a tents                           from s elling, making and using the patented invention for a certain period (typically twenty
                                     years from filing date)

                                     C opyright protects the expression of literary or artis tic work.          P rotection arises
 C o pyrig ht                        automatically giving the holder the exclusive right to control reproduction or adaptation.

                                     A trademark is a distinctive sign which is used to distinguish the products or services of
 T ra dem a rk s                     one business from others. A trademark is clos ely linked to brand.

                                     P rotects the form of appearance, s tyle or des ign of an object. It does not protect the
 D es ig n                           functionality.

                                     A utility model is an intellectual property right to protect inventions. This right is available
 U tility M o dels                   in a number of national legis lations . It is very similar to the patent, but usually has a
                                     shorter term (often 6 or 10 years) and less stringent patentability requirements.

 S em i-c onduc tor This protects two or three-dimens ional layout or topography of an integrated circuit.
                    somewhat similar to copyright
                                                                                                                                It is
 topo g ra phy
 (“s ilic o ne c hips ”)


                                     D atabas e right prevents copying of s ubstantial parts of a databas e. However, unlike
 D a ta ba s e rig hts               copyright the protection is not over the form of expres sion of information but of the
                                     information itself. In many other respects , database right is similar to copyright.

                                     A trade secret is a formula, practice, process, design, ins trument, pattern, or compilation
 T ra de s ec rets                   of information used by a bus iness to obtain an advantage over competitors or cus tomers.
                                     Trade secrets are by definition not disclosed to the world at large.




       © Chawton Innovation Services/Title.ppt/Version/date/initials
IP creates value




  Freedo m                               C os t                          I nfluenc e           P ro duc t        R evenue
  o f a c tio n                       a dva nta g e                     in bus ines s      differentia tio n
                                                                        environm ent

• Technology                       • C ompetitive                       • P referred       • Unique            • Licens ing
  acces s                            royalty rates                        technologies       features          • S elling
• C ross                           • P revent                           • C ollaboration   • Look & feel
  licensing                          freeriders                         • P artnering      • Trademarks
• Litigation
  avoidance




        © Chawton Innovation Services/Title.ppt/Version/date/initials
The IP environment

 Trends :
     • The growing strategic and public policy importance of IP
     • The increasing volume of patent applications and granted patents
     • IP enabling a return on R&D investment
     • IP as a mark of innovation and creativity
     • IP as a sign of competitiveness
     • IP as an enabler for cooperation and collaboration




    Some challenges :
                • Differences in IP Law, or interpretation of IP Law, between jurisdictions
                • Complexity of the IP world
                • Changing landscape/discussions about possible changes
                • Quality vs quantity
                • Striking the right balance between IP law, Competition Law, and the
                  benefits to society




   © Chawton Innovation Services/Title.ppt/Version/date/initials
Thank you!




Please check out Chawton Innovation Services at ...
                                                                  Chawton Innovation Services
www.chawtoninnovationservices.co.uk                                 The Stables, Gosport Road
                                                                               Chawton, Alton
                                                                   Hampshire, United Kingdom
                                                                                   GU34 1SH




  © Chawton Innovation Services/Title.ppt/Version/date/initials

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Talk On Innovation

  • 1. Innovation Donal O’Connell Chawton Innovation Services 1 © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 2. Innovation © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 3. What is innovation? Formal definitions as taken from the Collins English Dictionary • Creative: having the ability to create, characterised by originality of thought, having or showing imagination, designed to or tending to stimulate the imagination, characterised by sophisticated bending of the rules or conventions • Inventive: skilled or quick at contriving, ingenious, resourceful, characterised by inventive skill, related to an invention • Innovative: to invent or begin to apply new methods or ideas, to renew or make new Innovation starts with thinking differently. It is a process of questioning, experimenting, learning and adapting. It requires an appetite for risk, a willingness to question, and open mind to look at things without a pre-determined conception and perhaps most importantly, patience and perseverance Imag i than nation is k m d know nowledg ore imp dn’t en ledg e . Fo o r wh rtant one age di ut of curre n e de fin il The st hey ra no imag tly know es all w e bec ause t yet d inati on an d unde e iscov points stones Albe e r an to al rstand, rt Ei d cre l we own ate migh Un k n n s te n i t © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 4. Innovation – its forms & phases Innovation can take many forms. It can be disruptive, transformative, radical, breakthrough, incremental or step improvement in nature. Innovation literature typically distinguishes three separate stages of innovation: generation stage, promotion stage and realisation stage. Innovation can take place in what is offered, in who is the defined customer for the offering, in how things are done or in where things are done. Innovation may impact the product, the service, the process or the business model •Radical vs. incremental •Product vs. service vs. process vs. business •Generation vs. promotion vs. realisation •Open vs. closed •Creativity vs. innovation vs. inventiveness •On your own vs. support structure in place © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 5. Ambiguity, controversy and non linearity This poses a certain challenge to many companies interested in properly managing their innovation process Companies are most anxious to succeed with their innovations yet this also means accepting failures Companies must avoid seeing innovation failures as being tantamount to doing something wrong, not to doing it right t by no ve en made g off nd lea re oft goin ople a ries a ctions, by e o od pe Disc ove ru th Hire g g inst rying alone EO , 3 M fo llowin road, by t them ht – C ain m Kn ig the m Willia d untrie r Tyge Frank © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 6. Environments which Encourage Innovation © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 7. Customer driven / Market driving Companies are indeed constantly exhorted to become more customer driven However, the companies whose success has been based on radical business innovation are better described as market driving Market driving strategies often involve high risk, but also offer a company the potential to radically alter an industry and gain great rewards That said, customer driven innovation is very important, and should not be dismissed Customer driven innovation basically means asking what need of the customer is this innovation expected to fulfill kin g is thin nn o one e, the all thi nk alik When a n Lippm W alter © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 8. The 7 Cs Changes • The future of media is social, where its richness is in conversation Challenges • Consumers are broadening their ethical focus • Poverty, disease, pollution, water shortages, • New applications using fixed and mobile Internet have climate change, security democratised media and increased the power of consumers • Quality, customer service, efficiency, cost • Women are increasingly embracing and using technologies management, logistics, performance functionality • Multi-sensory user interface experiences are becoming the norm • New application usage for mobile devices in emerging Convergence markets can bypass traditional stages of IT development • The interface between two entities • The mixing of different technologies Competition • Digital convergence of wireless and Internet worlds • Striving to be # 1 • Acting as an incentive for self improvement • Stimulating innovation and encouraging efficiency Collaboration • Between companies Competences Culture • Between companies and communities • Skills • Support culture • Between companies and universities • Knowledge • Learning culture • Between companies and consumers/end user • Questioning culture • Challenging culture • No fear culture • A “passion for innovation” © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 9. The Innovator Community © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 10. Typical profile of an innovator Innovators may be categorised, classified and rated by:- • Skill and competency level • Volume of ideas (serial; 1s & 2s; none) al • Quality of ideas Ex tern l vs rna • Ease of linking and communicating with them Inte • Extent to which they “push” their ideas forward Basic engineersvs . Passionate inventors Technicalvs . Process the que in or t uni ion Detailvs . Concept on is no rganisat ome vati ro ay c I nno rt of you ideas m ide the pa d uts Patent inventors vs . Practical problem solvers R&D ny. Goo ide or o pa s com nyone in pany a com from Sociable group innovatorsvs . Lone wolf © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 11. External innovators rs’ tne lic ‘par P ub n al Joe E xter • Un-solicited ideas coming from "Joe Public" • Innovators working with external 3rd parties (companies, organisations or universities) with whom your company is co- operating and collaborating. This can include suppliers and vendors • Externals or contractors working for you but who are not employees. These people can be working in your premises, interns, students or employees of our subcontractors. (There should always be agreement in place which ensures that you gets rights to or access to the inventions raised in co-operation with them). • Customers and end-users prompted to submit ideas via your product or service literature, your web sites or your service support • Communities (eg open source software, social networking communities, special interest groups) rs -use rs , e nd e nt s t ome tud C us s, s ie s ctor u n it tra Com m -con Sub © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 12. Management & Leadership © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 13. Management and leadership Successful innovation is usually driven by senior management with a strategic vision of the business There should be specified areas of strategic innovation focus and a willingness to commit in the long term It is important that a company identifies and communicates to their employees how innovation fits in with their overarching business strategy It is key that this is accurately and clearly communicated throughout the business our e havi t or b feren eop le dif e a ti ve p ise the d creat no v ogn n an sp ot in e to rec rmatio f senior le to ing abl ess info e role o g ab e c h Bein ell as b ple pro cts of t t as w hat peo ey aspe gemen st k ma n a way eas are id © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 14. Management and leadership Innovation management & leadership involves nurturing a culture of innovation • allowing time for scouting • not be overly risk averse and invest in the occasional high risk project • encouraging projects and teams to work outside the business Such managers and leaders check in periodically to see how it is going and what help they can provide asy mor e ve ry e ttle is a li team m is tive n te a n nova atio an i nov a te a n in otiv ting To de m mo tiva ee p on To k nging le chal © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 15. Management and leadership Building a creative innovative company takes ... • synchronisation from the centre, • cross boundary collaboration, • structural changes to the organisational chart Customer insight is also essential • The most innovative companies build in a strong customer focus into their systems and rely heavily on customer based research This is where they gain their competitive advantage c es s da y pro day by u o us is a contin ov a tion s hip of inn &leader ge me n t M a na © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 16. Contradictions Leaders hip vs. M anagement C ommunicating skills vs. Listening Team player vs. S eparate from the team Global, multi-cultural vs. Local O rganisational understanding vs. Networked C oach and mentorvs. Not an expert E xpected to know the big vs. Asking questions is critical picture P rocess understandingvs. D rive to get the job done Leadership is criticalvs. Job specs often differ B orn leadervs. C ontinuous training and development © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 17. Intellectual Property © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 18. Protecting & promoting your ideas Ways and means to protect your ideas ... • Lead time advantage • S ecrecy • C omplexity of the des ign • Intellectual P roperty R ights © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 19. Intellectual Property Rights A patent protects an invention. It gives the holder an exclus ive right to prevent others P a tents from s elling, making and using the patented invention for a certain period (typically twenty years from filing date) C opyright protects the expression of literary or artis tic work. P rotection arises C o pyrig ht automatically giving the holder the exclusive right to control reproduction or adaptation. A trademark is a distinctive sign which is used to distinguish the products or services of T ra dem a rk s one business from others. A trademark is clos ely linked to brand. P rotects the form of appearance, s tyle or des ign of an object. It does not protect the D es ig n functionality. A utility model is an intellectual property right to protect inventions. This right is available U tility M o dels in a number of national legis lations . It is very similar to the patent, but usually has a shorter term (often 6 or 10 years) and less stringent patentability requirements. S em i-c onduc tor This protects two or three-dimens ional layout or topography of an integrated circuit. somewhat similar to copyright It is topo g ra phy (“s ilic o ne c hips ”) D atabas e right prevents copying of s ubstantial parts of a databas e. However, unlike D a ta ba s e rig hts copyright the protection is not over the form of expres sion of information but of the information itself. In many other respects , database right is similar to copyright. A trade secret is a formula, practice, process, design, ins trument, pattern, or compilation T ra de s ec rets of information used by a bus iness to obtain an advantage over competitors or cus tomers. Trade secrets are by definition not disclosed to the world at large. © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 20. IP creates value Freedo m C os t I nfluenc e P ro duc t R evenue o f a c tio n a dva nta g e in bus ines s differentia tio n environm ent • Technology • C ompetitive • P referred • Unique • Licens ing acces s royalty rates technologies features • S elling • C ross • P revent • C ollaboration • Look & feel licensing freeriders • P artnering • Trademarks • Litigation avoidance © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 21. The IP environment Trends : • The growing strategic and public policy importance of IP • The increasing volume of patent applications and granted patents • IP enabling a return on R&D investment • IP as a mark of innovation and creativity • IP as a sign of competitiveness • IP as an enabler for cooperation and collaboration Some challenges : • Differences in IP Law, or interpretation of IP Law, between jurisdictions • Complexity of the IP world • Changing landscape/discussions about possible changes • Quality vs quantity • Striking the right balance between IP law, Competition Law, and the benefits to society © Chawton Innovation Services/Title.ppt/Version/date/initials
  • 22. Thank you! Please check out Chawton Innovation Services at ... Chawton Innovation Services www.chawtoninnovationservices.co.uk The Stables, Gosport Road Chawton, Alton Hampshire, United Kingdom GU34 1SH © Chawton Innovation Services/Title.ppt/Version/date/initials