The sanitation department of a large county was using Actuate products including e.Report to create reports from multiple data sources for 300 users across different departments. When support was ending for e.Report, they switched to BIRT to continue leveraging their Java expertise. BIRT and iServer allowed users to self-service create detailed reports and queries from various data sources. It provided a sophisticated platform while reducing the IT workload of maintaining servers. The county benefited from easier report creation and a centralized way to deploy reports.

1. At a Glance
Case Study
Sanitation Department Cleans Up with BIRT
BIRT, iServer help county leverage Java expertise, use self-service to create detailed information applications for
hundreds of diverse users
Application Overview Solution Details
Serving one of the most populous counties in the US, this department • The county’s IT division of about 80 employees has a strong Java
oversees waste water treatment, solid waste landfills, and recycling development shop.
• Oracle, DB2 and SQL Server data sources on Windows.
centers within the county, serving millions of constituents.
• 300 reports with a total of 150 users; expected to rise to 300 users.
• Serves a broad range of users across the organization ranging
The county has used Actuate products for more than seven years.
from scientists in labs to executives, supervisors, plant operations
Originally, they utilized the e.Report engine to embed Java reports and and accounting groups.
make them run on Websphere. These reports pulled data from multiple • Applications include executive dashboards, scientific reports and
servers, including SQL, DB2 and Oracle. When Actuate announced web pages for a dozen industrial labs, plus HR and accounting
plans to phase out support for Formula One e.Report Engine, they applications.
made the switch to BIRT, to continue to leverage their Java develop-
Benefits Summary
ment expertise.
• The county was able to use Actuate to help them create detailed
BIRT reports with relative ease.
Business Challenges • They were able to leverage iServer infrastructure to deploy BIRT
• Users needed a self-service environment to access information reports rather than creating and managing their own servers.
pertaining to their job function. • Creation of a self-service environment, where internal business
• In addition, users also needed the ability to create their own users and end users can create, manage and view their own
queries and reports with relative ease and minimal product detailed reports/queries.
support.
• The IT organization wanted to leverage the Java-based skill set
that had been cultivated through the use of the Formula One
e.Report Engine.
The Actuate Solution
• Actuate BIRT Report Studio’s sophisticated feature set and robust
report variety met requirements for highly detailed reports and
creation of a self-service environment.
• Actuate iServer provided a way for them to deploy reports
without having to build, maintain and support their own server
infrastructure.
• Actuate BIRT platform proved to be sophisticated, yet functional
with commendable product support.
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