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www.b3intelligence.com
www.b3intelligence.com
Vision   Our vision captures the essence of who we are. We aim to have
         Customers for Life. To earn loyalty, we believe in being committed
         to our clients and giving them an experience of a lifetime. To
         create value in their eye we go the extra mile. We want to be
         known for our values‐ reliability, flexibility, ownership,
         responsiveness, our innovative solutions and exemplary customer
         service. We realize these every day in an enriching environment of
         trust, cooperation and mutual respect.

         Our goal is to achieve 100% customer satisfaction‐ Growth,
         Longevity and Financial Success are derivatives that follow course.




                        www.b3intelligence.com
Mission

          To contribute integrally to our customer's business growth
          through a judicious blend of team effort and experience, using
          technology innovation and result oriented solutions. We strive to
          build a premier entrepreneurial company that consistently
          exceeds the managed expectations of our customers, team
          members, and shareholders.




                         www.b3intelligence.com
Key Differentiations

                                    Comprehensive                Focus on Industry 
                                   Services to Global            Research & Value 
                                         Clients                  Added Services

                                                                                         Rich legacy & 
                                                                                         Rich legacy &
              Strong Leadership                                                       experience in Statical 
                & Governance                                                           analysis & research



                                                                                                Backward Integration: 
                                                                                                Backward Integration:
  Extensive  experience
                                                                                                Founders with strong 
   in Market Research 
                                                                                                foodhold in Research
        Industry




       b3Intelligence’s comprehensive services help clients in achieving significant business 
     benefits realization by making their processes leaner, efficient, cost effective and faster.




                                               www.b3intelligence.com
Senior Most Researchers in the 
                                         Industry
Our Strengths
                                         Multi Country Research Capability
                                         Multi Country Research Capability
                                         Industry Tracking and Environmental 
                                         Scan

                                         Array of Syndicated Databases

                                         Largest Field Network for Custom 
                                         Research
                                         Strategic Marketing Consultancy

                                         International Toolkit in Specialized 
                                         Businesses
                                         Specialists with Industry/Sector 
                                         Knowledge




                www.b3intelligence.com
Why b3Intelligence?
     Skilled, Experienced Professionals in offshore services support for the US with an average of 6 + years’
   experience in Diverse Research.

     We understand complexities which work well in a remote model and methodologies which do not yield
   desirable output.

     Focus on outcome based delivery models rather than simple cost and labor arbitrage solutions.

     Data integrity Our
     D t i t it ‐ O process and quality checks ensure you about th i t it i our d t at th hi h t l l
                                  d     lit h k                b t the integrity in data t the highest level.
   Security and Compliance Processes are deployed to ensure security of your data.

     Infrastructure with redundant capabilities to ensure High Availability.

     One stop
     One‐stop shop ‐We provide end‐to‐end services delivering high client savings We do this through a
                      We           end to end                                   savings.
   combination of labor arbitrage and excellent execution, improving our client's internal process functionalities.
   We have proven references to validate these claims.

     Multiple pricing methodologies‐ outcome based approach.




                                               www.b3intelligence.com
b3Intelligence’ s success is driven by
    Technology        Turnaround Time               Cost                                       Process
                                                                            SLAs              Knowledge

• Improved           • 24/7 Approach:        • Need to pay per      • Strict guidelines    • Subject Matter
  extensibility        Work While You          transaction basis      to achieve             Experts
                       Sleep                   - no fixed Cost        deliverables Like:
• Blended                                                                                  • Transactional
                                               incurred for KPO      • Low TAT
  Platform           • Day/Night                                                             knowledge Vs
                                               Services              • High Quality
                       Advantage                                                             Domain
• b3intelligence’s
    intelligence s
                                             • Flexible costing      • Reporting             Knowledge
  SOA ( Service      • Faster Turn
                                               models for              system
  Oriented             Around Time                                                         • Re-engineering
                                               consulting            • Performance
  Architecture)                                                                              Process Vs
                     • Agility and speed       services
  eSCM, CMM for                                                                              Coping the
                       in completing the
  a win-win                                  • Only variable                                 process
                       tasks
                        as s
  proposition
          iti                                  cost is incurred
                                                   ti i        d
                                               by the client for
• Customized
                                               KPO services
  focus
                                             • Timely high
• Remote and
                                               quality outputs
  Secured
                                               are delivered
  Processing



                                           www.b3intelligence.com
www.b3intelligence.com
Market Research Offerings
 Data Analytics and 
                         Quality control           Data monitoring            Reporting       Data Management
 verbatim analysis

                                                                                                    Database 
                           Regular quality 
                           Regular quality          Regular survey results 
                                                    Regular survey results     Dashboard 
                                                                               Dashboard
      Tabulations                                                                               standardization / 
                              control                    monitoring            reporting
                                                                                                    cleaning

                                                                                               Database custodian, 
                          Research quality 
         Coding                                     Quota management          Web reporting     maintenance and 
                              control
                                                                                                    updating

                                                    Advertising creative 
     Data recoding                                                                                Data mining / 
                                                       impressions            Presentations
    /reclassification                                                                               querying
                                                        monitoring

                                                    Advertising campaign 
                                                                                                   Data entry
                                                        monitoring

                                                                                                Market research 
                                                       Media tracking                           panel cleaning / 
                                                                                                 maintenance


                                                                                                SQL programming
                                                                                                    p g       g




                                              www.b3intelligence.com
Advanced Analytical Capabilities 


                                                                                                               Structural 
Analysis of                                                        Perceptual    Multivariate 
               Chi‐Square    Cluster    Discriminant     Factor                                    Logistic    Equation 
 Variance                                 analysis
                                                                    mapping        linear 
                analysis     analysis                   analysis                 regression      regression    Modeling 
 (ANOVA)                                                           techniques
                                                                                                                 (SEM)




                                                  www.b3intelligence.com
Advance Statistical Techniques
                     Customer 
                    Satisfaction/ 
                          y y
                       Loyalty


                       Market 
                    Segmentation 

                   Market Structure 
                   Market Structure
                    Insights and 
                      Product 
                     Positioning 




                    Multivariate 
                     Weighting




                 www.b3intelligence.com
www.b3intelligence.com
Pharmaceutical Research offerings 
                          • Survey reports, with consumer insights and information 
                            categorically highlighted. 
 Medical Writing
 Medical Writing          • Information and analysis of the latest medical practices, drugs sold 
                            and consumer feedback.
                          • Detailed secondary and online research regarding various medical 
                            and drug related issues and trends. 

 Database Creation

                          •   Bio Medical Literature.
                          •   Patents.
                          •   Clinical Documents.
 Text Mining
                          •   Medical Literary Sources.
                          •   Biology and Chemistry related assignments. 
                              Biology and Chemistry related assignments
                          •   SAR Relationships. 

 Web Mining

 Numerical Data Mining
                     g

 Data Analysis


                         www.b3intelligence.com
www.b3intelligence.com
b3intelligence strive for excellence in client delivery by stringent 
adherence to performance indicators 
             p



                              Transaction 
                              T        i                    Process 
                                                            P
       Service Levels
                              Fulfillment               Transformation


                                                        Value added per 
                                                        V l    dd d
     Turnaround Time         First Time Right
                                                            employee

       Operational 
       Operational         Quality defects per 
                           Quality defects per            Project cost 
                                                          Project cost
        Efficiency               Million                   reduction




                               www.b3intelligence.com
Transition Approach

Transition Preparation
Transition Preparation
      (0.5 week)
                            Transition As‐is 
                            (Interviews and 
                         Documents Collections) 
                               (1.5 week)
                               (1 5 week)                Job Shadowing
                                                         Job Shadowing
                                                            (2 Week)
                                                                         Transition Completion
                                                                                (1 Week)




                                         www.b3intelligence.com
Transition Governance Structure
                                         Transition Program Management Office

                                      b3i lli
                                        intelligence                Client
                                                                    Cli t


                                                                 Transition in 
                                     Transition Lead
                                                                    Charge
      b3intelligence 
          Team
    b3i lli
      intelligence Management  
                   M
             Support for
        Successful Transition
                                    Quality Analyst



                                  www.b3intelligence.com
Standard Operating Procedure for Transition
              Project Tracking & Control
              Task Management
              Issue Management
              Risk Management
              Ri k M        t
              Document Repository
              Communication Plans
              Communication Plans




                    www.b3intelligence.com
Transition Communication Plan
                          • Design Communication strategy and approach
                          • Identify key audiences/stakeholders
 Plan Communication       • Identify communication mode
                          • Establish timeframe for communication
                          • Develop Management approval documents for communication

                          • Develop communication approval process
 Develop Communication    • Finalize information distribution mode.
                          • Identify feedback mechanism 

                          • Deliver communication material
  Deliver Communication   • Track Communication activity.


                          • Evaluate feedback
                          • Modify communication execution activities  for effectiveness. 
 Assess Communication     • Modify communications activities based on feedback mechanism.
                          • Report measurement result for management




                          www.b3intelligence.com
www.b3intelligence.com
Case Study
Our client, a Honomichl Global Top 25 market research firm decided to move their tabulations model of internal support; to an outsourcing
model, giving them the ability to scale their offerings and at the same time remove the headcount expense that would be accounted for at the
beginning of the year. The key for this being a success was for the vendor to ensure projects were delivered efficiently; meeting all timeline
with a high level of quality. After vetting multiple vendors, b3intelligence was chosen to run a test pilot with this company. The challenge in
meeting the needs of the vendor was the ability to adapt to non standardized software currently used. Our analysts were able to easily learn
this software, understand the project requirements, and ensure trends were not broken by moving to this new structure.
Our experienced tabulations team not only learned the new software (using simply old scripts) and deliver the projects on time; they also
went above and beyond to re‐create outputs for old projects for various client ad‐hoc requests. Due to our performance during this pilot, we
were selected as the primary tabulations source, completing over 100 projects in under 8 months.
Some of the immediate benefits going this model and using our services can be broken out as follow



Headcount: With increasing workload our services gave the client
                                                                           Cost: Our per project cost is 20‐40% lower than competitors due to
the flexibility to scale their tabulations offerings without having to
                                                                           which our services allowed our client to save over USD 30,000 over
increase headcount not knowing if the business growth is
                                      g                     g
                                                                           8 months
sustainable



Scalability: Our tabulations team is staffed with very experienced         Efficiency: We work in multiple shifts to ensure the work gets done
tabulators, which allows us to modify the manpower requirements            in shortest possible time. Our project turnaround times are some of
for our clients at a short notice increase and decrease depending
                           notice,                                         the shortest in the industry including ability to turn projects around
on long‐term project requirements                                          over weekends



                                                             www.b3intelligence.com
Thank you for taking out time in going through this presentation!

Sadhavi K. Dalal
Vice President – Global Sales
M: + 91 9971311669 (India)
M 91 9971311669 (I di )
M: + 1 312 428 6387 (US)
T:   + 1 888 224 6198 (Toll‐free)
E:   sdalal@b3intelligence.com




                                    b3intelligence Pvt. Ltd.
                                    B 38 DDA Sheds Okhla Phase II
                                    B ‐38 DDA Sheds, Okhla Phase‐II
                                    New Delhi – 110020, India
                                    Tel: +91 11 41408327
                                    www.b3intelligence.com
      www.b3intelligence.com

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Corporate Presentation

  • 3. Vision Our vision captures the essence of who we are. We aim to have Customers for Life. To earn loyalty, we believe in being committed to our clients and giving them an experience of a lifetime. To create value in their eye we go the extra mile. We want to be known for our values‐ reliability, flexibility, ownership, responsiveness, our innovative solutions and exemplary customer service. We realize these every day in an enriching environment of trust, cooperation and mutual respect. Our goal is to achieve 100% customer satisfaction‐ Growth, Longevity and Financial Success are derivatives that follow course. www.b3intelligence.com
  • 4. Mission To contribute integrally to our customer's business growth through a judicious blend of team effort and experience, using technology innovation and result oriented solutions. We strive to build a premier entrepreneurial company that consistently exceeds the managed expectations of our customers, team members, and shareholders. www.b3intelligence.com
  • 5. Key Differentiations Comprehensive  Focus on Industry  Services to Global  Research & Value  Clients Added Services Rich legacy &  Rich legacy & Strong Leadership  experience in Statical  & Governance analysis & research Backward Integration:  Backward Integration: Extensive  experience Founders with strong  in Market Research  foodhold in Research Industry b3Intelligence’s comprehensive services help clients in achieving significant business  benefits realization by making their processes leaner, efficient, cost effective and faster. www.b3intelligence.com
  • 6. Senior Most Researchers in the  Industry Our Strengths Multi Country Research Capability Multi Country Research Capability Industry Tracking and Environmental  Scan Array of Syndicated Databases Largest Field Network for Custom  Research Strategic Marketing Consultancy International Toolkit in Specialized  Businesses Specialists with Industry/Sector  Knowledge www.b3intelligence.com
  • 7. Why b3Intelligence? Skilled, Experienced Professionals in offshore services support for the US with an average of 6 + years’ experience in Diverse Research. We understand complexities which work well in a remote model and methodologies which do not yield desirable output. Focus on outcome based delivery models rather than simple cost and labor arbitrage solutions. Data integrity Our D t i t it ‐ O process and quality checks ensure you about th i t it i our d t at th hi h t l l d lit h k b t the integrity in data t the highest level. Security and Compliance Processes are deployed to ensure security of your data. Infrastructure with redundant capabilities to ensure High Availability. One stop One‐stop shop ‐We provide end‐to‐end services delivering high client savings We do this through a We end to end savings. combination of labor arbitrage and excellent execution, improving our client's internal process functionalities. We have proven references to validate these claims. Multiple pricing methodologies‐ outcome based approach. www.b3intelligence.com
  • 8. b3Intelligence’ s success is driven by Technology Turnaround Time Cost Process SLAs Knowledge • Improved • 24/7 Approach: • Need to pay per • Strict guidelines • Subject Matter extensibility Work While You transaction basis to achieve Experts Sleep - no fixed Cost deliverables Like: • Blended • Transactional incurred for KPO • Low TAT Platform • Day/Night knowledge Vs Services • High Quality Advantage Domain • b3intelligence’s intelligence s • Flexible costing • Reporting Knowledge SOA ( Service • Faster Turn models for system Oriented Around Time • Re-engineering consulting • Performance Architecture) Process Vs • Agility and speed services eSCM, CMM for Coping the in completing the a win-win • Only variable process tasks as s proposition iti cost is incurred ti i d by the client for • Customized KPO services focus • Timely high • Remote and quality outputs Secured are delivered Processing www.b3intelligence.com
  • 10. Market Research Offerings Data Analytics and  Quality control Data monitoring Reporting Data Management verbatim analysis Database  Regular quality  Regular quality Regular survey results  Regular survey results Dashboard  Dashboard Tabulations standardization /  control monitoring reporting cleaning Database custodian,  Research quality  Coding Quota management Web reporting maintenance and  control updating Advertising creative  Data recoding  Data mining /  impressions  Presentations /reclassification  querying monitoring Advertising campaign  Data entry monitoring Market research  Media tracking panel cleaning /  maintenance SQL programming p g g www.b3intelligence.com
  • 11. Advanced Analytical Capabilities  Structural  Analysis of  Perceptual  Multivariate  Chi‐Square  Cluster  Discriminant  Factor  Logistic  Equation  Variance  analysis mapping  linear  analysis  analysis analysis regression regression Modeling  (ANOVA) techniques (SEM) www.b3intelligence.com
  • 12. Advance Statistical Techniques Customer  Satisfaction/  y y Loyalty Market  Segmentation  Market Structure  Market Structure Insights and  Product  Positioning  Multivariate  Weighting www.b3intelligence.com
  • 14. Pharmaceutical Research offerings  • Survey reports, with consumer insights and information  categorically highlighted.  Medical Writing Medical Writing • Information and analysis of the latest medical practices, drugs sold  and consumer feedback. • Detailed secondary and online research regarding various medical  and drug related issues and trends.  Database Creation • Bio Medical Literature. • Patents. • Clinical Documents. Text Mining • Medical Literary Sources. • Biology and Chemistry related assignments.  Biology and Chemistry related assignments • SAR Relationships.  Web Mining Numerical Data Mining g Data Analysis www.b3intelligence.com
  • 16. b3intelligence strive for excellence in client delivery by stringent  adherence to performance indicators  p Transaction  T i Process  P Service Levels Fulfillment  Transformation Value added per  V l dd d Turnaround Time First Time Right employee Operational  Operational Quality defects per  Quality defects per Project cost  Project cost Efficiency Million reduction www.b3intelligence.com
  • 17. Transition Approach Transition Preparation Transition Preparation (0.5 week) Transition As‐is  (Interviews and  Documents Collections)  (1.5 week) (1 5 week) Job Shadowing Job Shadowing (2 Week) Transition Completion (1 Week) www.b3intelligence.com
  • 18. Transition Governance Structure Transition Program Management Office b3i lli intelligence Client Cli t Transition in  Transition Lead Charge b3intelligence  Team b3i lli intelligence Management   M Support for Successful Transition Quality Analyst www.b3intelligence.com
  • 19. Standard Operating Procedure for Transition Project Tracking & Control Task Management Issue Management Risk Management Ri k M t Document Repository Communication Plans Communication Plans www.b3intelligence.com
  • 20. Transition Communication Plan • Design Communication strategy and approach • Identify key audiences/stakeholders Plan Communication • Identify communication mode • Establish timeframe for communication • Develop Management approval documents for communication • Develop communication approval process Develop Communication • Finalize information distribution mode. • Identify feedback mechanism  • Deliver communication material Deliver Communication • Track Communication activity. • Evaluate feedback • Modify communication execution activities  for effectiveness.  Assess Communication • Modify communications activities based on feedback mechanism. • Report measurement result for management www.b3intelligence.com
  • 22. Case Study Our client, a Honomichl Global Top 25 market research firm decided to move their tabulations model of internal support; to an outsourcing model, giving them the ability to scale their offerings and at the same time remove the headcount expense that would be accounted for at the beginning of the year. The key for this being a success was for the vendor to ensure projects were delivered efficiently; meeting all timeline with a high level of quality. After vetting multiple vendors, b3intelligence was chosen to run a test pilot with this company. The challenge in meeting the needs of the vendor was the ability to adapt to non standardized software currently used. Our analysts were able to easily learn this software, understand the project requirements, and ensure trends were not broken by moving to this new structure. Our experienced tabulations team not only learned the new software (using simply old scripts) and deliver the projects on time; they also went above and beyond to re‐create outputs for old projects for various client ad‐hoc requests. Due to our performance during this pilot, we were selected as the primary tabulations source, completing over 100 projects in under 8 months. Some of the immediate benefits going this model and using our services can be broken out as follow Headcount: With increasing workload our services gave the client Cost: Our per project cost is 20‐40% lower than competitors due to the flexibility to scale their tabulations offerings without having to which our services allowed our client to save over USD 30,000 over increase headcount not knowing if the business growth is g g 8 months sustainable Scalability: Our tabulations team is staffed with very experienced Efficiency: We work in multiple shifts to ensure the work gets done tabulators, which allows us to modify the manpower requirements in shortest possible time. Our project turnaround times are some of for our clients at a short notice increase and decrease depending notice, the shortest in the industry including ability to turn projects around on long‐term project requirements over weekends www.b3intelligence.com
  • 23. Thank you for taking out time in going through this presentation! Sadhavi K. Dalal Vice President – Global Sales M: + 91 9971311669 (India) M 91 9971311669 (I di ) M: + 1 312 428 6387 (US) T:   + 1 888 224 6198 (Toll‐free) E:   sdalal@b3intelligence.com b3intelligence Pvt. Ltd. B 38 DDA Sheds Okhla Phase II B ‐38 DDA Sheds, Okhla Phase‐II New Delhi – 110020, India Tel: +91 11 41408327 www.b3intelligence.com www.b3intelligence.com