1. Tnataljia@gmail.com
(678) 687-9544
Page 1
Nataljia D. Taylor
Atlanta, GA ● (678) 687-9544 ● tnataljia@gmail.com ● https://w w w .linkedin.com/in/nataljia-taylor-999a8985
Customer Service / Quality / Business Development
Entry level businessandhospitality professional withthe abilitytofunctionindemanding situations andstaycustomer
focused,withskillstaughtandcreatedthroughvariousbusinessopportunities. Naturalbornleaderthatbelievesin the
importance of teamwork,teambuilding,andqualitycustomerservice. Detail oriented,analytical,andstrongwilled.
Ability tomanage multiple buildingsand zonesincludingsales,service,andoperations.
PROFESSIONAL EXPERIENCE
Assistant General Manager Bone Lick BBQ/Music Room 327, Atlanta,GA December 2015- March 2016
 Developed and implemented new administrative systems.
 Prepared reports by collecting, analyzing, and summarizing information.
 Recorded office expenditures and miscellaneous expenses.
 Multitasking by managing multiple businesses at the same time.
 Worked with senior management in writing reports and prioritizing assignments.
 Maintained inventory by checking merchandise to determine inventory levels.
 Delegated a staff of 20 employees.
Assistant Manager Pizzeria Vesuvius/Speakeasy, Atlanta,GA April 2014- November 2015
 Social Media PR
 Delegated a staff of 10 employees.
 Maintained quality service by establishing and enforcing organizational standards.
 Responded to customer complaints and enquiries.
 Trained and tested new employees.
 Increased sales by demonstrating merchandise and products to customers.
 Maintained a clean and safe environment for customers and staff.
Sever East Point Corner Tavern, East Point,GA June 2012- April 2013
 Provided quality customer service to all patrons.
 Increased sales by creating avenues to attract customers.
 Memorized the entire food and beverage menus.
 Trained all new employees.
 Handle large private parties of 100-300 patrons.
Security Officer Delta Global Services (DGS), Atlanta,GA February 2011-March 2012
 Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting
buildings, equipment, and access points; permitting entry.
 Obtained help by gaining knowledge of emergency exits and fire escapes.
 Prevented losses and damage by reporting irregularities; informing violators of policy and procedures;
restraining trespassers.
 Controls traffic by directing drivers.

2. Tnataljia@gmail.com
(678) 687-9544
Page 2
NataljiaD. Taylor
Cashier McDonald’s Corporation, Lilburn,GA June 2007-August 2011
 Created and maintained cash reports at the end of each day.
 Took customers’ orders and punched them in the POS.
 Provided customers with information on the day’s special and menu deals.
 Ascertained the cleanliness of the order counter, tables and chairs.
 Provided quick and efficient drive- thru service.
EDUCATION/CERTIFICATES
Brown Mackie College, AA in Business Management 2015
Certification of Payroll
Transcript ID: 2957356 2015
VOLUNTER WORK
WER1 RADIO 2014-Present
TECHNICAL SUMMARY
Microsoft Office (Word, Excel, PowerPoint, Access),
E-Social Marketing
NataljiaD. Taylor