The Technology Association of Georgia (TAG) is a non-profit organization that advocates for technology businesses in the state. Formed in 1999 through the merger of several tech organizations, TAG provides resources and networking opportunities to its 1,600+ member companies. The document analyzes TAG's social media presence and recommends increasing engagement on platforms like LinkedIn to take advantage of network effects and improve backlinks. This would help TAG generate more online "buzz" and better understand members to increase membership.
A framework for managing social media by:
• Establishing guidance
• Defining the landscape
• Clarifying roles and responsibilities
• Addressing legal issues
• Understanding best practices
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A framework for managing social media by:
• Establishing guidance
• Defining the landscape
• Clarifying roles and responsibilities
• Addressing legal issues
• Understanding best practices
My presentation on the Social Signals on Search panel, with Joe Hall, and Kris Jones. Covers how the search and social landscape has changed, search and social, and real-time marketing.
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Online communities have moved to the top
of the strategic marketing and customer
care agenda at many organizations. A study
conducted by Demand Metric “Online
Communities: Driving Customer Engagement
& Influencing Revenue” (September 2014)
revealed that building an online community is a
top priority. Two-thirds of companies surveyed
have online communities and among those that
don’t there is a trend to consider building one
in the future. Additionally, among those who
have online communities, the reported benefits
include a better understanding of customer/
prospect needs, a more loyal customer base,
better customer perception of the brand, and
improved customer support quality. All of
these strategic initiatives are powered by digital
engagement using online communities. But
despite the strategic focus, turning these “top
priority” initiatives into functional and successful
business activities is unfamiliar territory for many
organizations.
One major stumbling block? Turning the
sometimes fuzzy and hard-to-grasp-and-explain
benefits of an online community into a business
case; a proposal which clearly demonstrates the
value of the community to the organization’s
bottom line.
Marketing and customer care leaders are often
the first to recognize the need for an online
community, and may take the lead on creating
one. But if the project begins by acquiring a
software platform prior to developing a business
case, the success of the online community
is already in jeopardy. The time, effort and
cost required to retrofit or replace a software
platform which did not fulfill the organization’s
real business needs -- or deliver the necessary
bottom-line results -- has killed many an online
community initiative. Building a business case
for your online community is essential to its
long-term success. This short but detailed report
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32% of people who share content online will only share via Dark Social
69% of all sharing activity takes place via Dark Social globally versus 23% via Facebook
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Certain emerging trends in technology such as the collaboration between social media and mobile technology providers have created a revolution in the adoption rate of social media. The confluence of social media and mobile technologies is creating upheaval not just in competitive dynamics but also across social and po- litical spheres.
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This economic development webinar sesssion included a deeper dive into LinkedIn, Twitter, YouTube. It showed how to use these tools with specific recommendations for th eeconomic development office.
Online communities have moved to the top
of the strategic marketing and customer
care agenda at many organizations. A study
conducted by Demand Metric “Online
Communities: Driving Customer Engagement
& Influencing Revenue” (September 2014)
revealed that building an online community is a
top priority. Two-thirds of companies surveyed
have online communities and among those that
don’t there is a trend to consider building one
in the future. Additionally, among those who
have online communities, the reported benefits
include a better understanding of customer/
prospect needs, a more loyal customer base,
better customer perception of the brand, and
improved customer support quality. All of
these strategic initiatives are powered by digital
engagement using online communities. But
despite the strategic focus, turning these “top
priority” initiatives into functional and successful
business activities is unfamiliar territory for many
organizations.
One major stumbling block? Turning the
sometimes fuzzy and hard-to-grasp-and-explain
benefits of an online community into a business
case; a proposal which clearly demonstrates the
value of the community to the organization’s
bottom line.
Marketing and customer care leaders are often
the first to recognize the need for an online
community, and may take the lead on creating
one. But if the project begins by acquiring a
software platform prior to developing a business
case, the success of the online community
is already in jeopardy. The time, effort and
cost required to retrofit or replace a software
platform which did not fulfill the organization’s
real business needs -- or deliver the necessary
bottom-line results -- has killed many an online
community initiative. Building a business case
for your online community is essential to its
long-term success. This short but detailed report
covers the crucial steps to building a persuasive
business case -- the roadmap for building a
successful online community.
This report draws on Leader Network’s many
years of online community strategy, best
practice and implementation experience, and
in-depth interviews with eight successful online
community leaders with real-world examples
to back up their suggestions and advice.
Leveraging social media in the enterprise context requires holistic enterprise architecture, IT and information management strategy, as well as alignment with corporate marketing objectives and planning.
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84% of people share content online globally
32% of people who share content online will only share via Dark Social
69% of all sharing activity takes place via Dark Social globally versus 23% via Facebook
36% of Dark Social sharing takes place on mobile devices globally
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As enterprises try to catch up with the social media buzz, many companies are starting to realize that it is difficult to define tangible business outcomes around social media investments. Social intelligence and social analytics are new con- cepts which have the potential to help enterprises move beyond basic marketing and define a goal-oriented strategy around social media.
The next wave of social media investments will be in enterprise programs that are designed to facilitate participation in social media interactions, analyzing the data generated and taking real time actions that govern product, marketing, distribu- tion and pricing processes.
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Certain emerging trends in technology such as the collaboration between social media and mobile technology providers have created a revolution in the adoption rate of social media. The confluence of social media and mobile technologies is creating upheaval not just in competitive dynamics but also across social and po- litical spheres.
The focus of this paper is to enable organizations to define a strategy around Social Media and tie it to measurable outcomes as defined by core processes that are critical to the survival and growth of any enterprise.
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Search engine optimization (SEO) is the process of affecting
the visibility of a website or mobile app in a search engine's
unpaid results—often referred to as "natural", "organic", or
"earned" results or search engine results pages (SERP).
2. Overview
The object of the digital media audit for TAG was to
analyze the effectiveness of TAG and its member
societies from a social media stand point.
We examined the effectiveness of such social media
outlets as: Facebook, twitter, linked-in and other
sites to understand who TAG’s competitors
were, how they stack up against the competition in
the state and the effectiveness of their established
networks online.
3. Topics to cover
What is TAG and its business functions.
How does TAG benefit its members?
The Network Effect in relation to TAG
What channels TAG utilizes.
Types of analytics used by TAG.
What SEO is and it impacts social media and why it
is beneficial to a company.
HUB and SPOKE in relation to TAG
Conclusion
Reccomendations
4. What is TAG?
Launched in 1999 as a result of the merger between
the states largest tech organizations; Southeastern
Software Association, the Business and Technology
Alliance, and Women in Technology.
Resulted in Tag becoming the nation’s largest tech
organization in the country.
5. TAG’s Mission
Function as an advocate for technology business in
the Georgia.
Works with the Chamber of Commerce to attract
new business to the state.
Inform TAG members to legislative agendas that
may affect their business.
6. Network Effect
TAG most closely models the network effect.
What is unique about TAG is that it possesses a vast array of services that are available to
its members.
Provides insights, advice and applicable knowledge for pretty much any situation.
Its strength in the tech world is derived from its vast resources and idea leaders. (Post
merger)
As the number of people in a network grows, the connectivity between them increase and
since this allows for people to link to other’s content the value of that data grows rapidly.
An example of the network effect would be this: imagine a single computer on the
internet , that would be stupid and pointless. However, when you begin to link that
computer to hundreds or thousands of computers it becomes a hub of information and
expandable knowledge. By associating your organization with as many facets of the
industry as possible, you become the leader of that industry. “ In the land of the blind; the
man with one eye is king.”
Within the technology industry of Georgia, TAG has been able to amass vast resources
across the entire spectrum of running a technology business. They can assist with just
about any facet of your business, be it management, capital, education of workers and
even just research on certain aspects of the industry.
8. Products
TAG as a whole does not produce a physical product.
Memberships drive the growth of the organization.
Memberships include ;
Advocacy for positive public policy change.
Enhancing economic “climate.”
Leadership
Fundraising
Education
Tech events
Initiative programs and networking opportunities.
9. What does that all mean?
Essentially, TAG functions as a hub for information
and consultation for new, old and restructuring tech
companies. TAG works to influence policy in the
state so that it is favorable to tech oriented
companies. TAG uses its human resources to weave a
network of knowledgeable experts in the tech field to
better advise companies that purchase into the
membership TAG offers.
TAG provides the knowledge, skills and know how
and resources.
10. Market
TAG is based in the state of Georgia.
After the merger TAG became one of the largest tech
organization nationwide.
TAG is not a manufacturer of goods but rather a wealth of
knowledge for its members.
TAG has tons of “Societies”
http://www.tagonline.org/societies.php
TAG has numerous affiliates; e.g. TAG Diversity, TAG
Business Process Management, TAG Governmental
Technologies, Women in Technology, and TAG Business &
Technology Alliance, etc.
These “societies” function as consultant groups to provide
advice, guidance and a network of support for other like-
minded organizations or businesses.
11.
12. Marketing Objectives
Increase membership
Attract new business to Georgia
Provide TAG members with networking, consulting
and knowledge.
Be known as the states largest tech resources
organization.
13. Channel Data Analysis
Channels: Social Networking sites, Message Boards, Forums, Wikis
Vehicles: Facebook, Twitter, Google Plus, Linked-in
SEObook Toolbar for Firefox – Site info: Tagonline.org
TAG Social Media
Communities
Analysis: What it means for
TAG
Page Rank 5:
Blekko Rank : 157
Unique Ahrefs: 812
15. SeoQuake is embedded in SERP (Search Engine Results Page) and shows you the needed
parameters for all the links provided by Google on your requests (Source: Tyler from Seoquake.com)
WEBSITE PARAMETERS
FACEBOOK LIKES : 112
TWITTER TWEETS : 45
DELICIOUS SAVES 44
BAIDU : SITE lLINKS 75
BAIDU : PAGE LINKS : 69
16. SeoQuake Tool Bar results in the data for each dynamic page
created on user request from within the domain page
17. Search Engine AHREFS results through SEObook toolbar: backlinks show real
situations – good indication of popularity. Big difference between the two
A close up of Toolbars used to analyze results
18.
19. TAG uses Google Analytics to
gather data about its influence
in the web and to monitor the
outcome interactions in its
Social Media Communities. It
would be make sense to
compare Google analytics data
to the results seen through
various SEO engines.
21. The Hub
Tag online has worked hard to develop many facets
of its hub and spoke marketing model.
Through many different mediums, both online and
off, Tag has made its presence in the world of
technology and innovation known.
Events, Splinter societies, Radio, TagTV
22. The Spoke
Tag has 1,600+ likes on Facebook,
2305 Followers on Twitter,
just short of 6000 members on LinkedIn
They even have their own social network Called
TagThink.
23. Integrated Marketing Communication (IMC)
IMC – a method to set up processes and programs in
order to reach multiple audiences that can be
measured.
Having an effective IMC is vital for an organization
to having and establishing successful connections
and exposure for the organization.
24. How does TAG use IMC?
TAG mostly TAG also goes
uses the to various
internet to as events and
it’s primary gets involved
IMC tool. in the
communities
25. So what exactly is SEO?
SEO - abbreviation for Search Engine Optimization
It structured to…
Increase a webpage visibility, so that it can be easily
found, and indexed efficiently by different search engines.
Your website contents becomes more
attractive, relevant, and facilitates the researching
process of web searchers.
26. Why would a Company want it?
Constant evolvement of Technology
Cost cutting
Web Promoting
Increase’s web traffic
Indirectly increases sales
Builds Brands Awareness
27. TAG IMC channels
INTERNET
+ Mass reach audience
+ Education to clients
and members
+ Establishes and
maintains relationships
and communication
+ Easy and open 24
hours access
+Email notifications
+
YouTube, Facebook, Lin
kedIn, Twitter, etc.
28. TAG IMC Channels (cont.)
INTERACTIVE
MARKETING
Event marketing (i.e.
GSU career fair)
Marketing meetings
Community outreach
and exposure
Business and non-profit
organization networking
Fundraising and
philanthropy work
29. SEO and Social Media
Allows for Exponential Growth
Social Profiles can serve as a
gateway to company’s website
Extend the value of your
investments
The two intertwining provide an
easier method of building traffic
30. How does TAG make it work?
TAG utilizes MORE
Facebook, Twitter, and Linked-In CONTENT=
MORE
POPULARITY
31. Recommendation
Increase social media presence:
Via Linked-in e.g. increase professional networking
(Think of Metcalf’s Network Effect)
Even though TAG already has a huge presence online and
is the largest organization of its type in the state, it must
work on generating more “Buzz” among their social
media outlets.
Improve back links through member sites and
membership sites.
Consider getting a Google analytics site.. Turns out they
do no have one..
32. Conclusion
TAG has a lot of things going for them. They have an
immense body of know-how behind their company
that is applicable to pretty much any aspect of the
tech industry. TAG has the resources to do HUGE
things but they must first work on growing their
social media to generate conversations about their
companies and by virtue of growing their presence in
these outlets they will better understand how to
more efficiently attract members and gauge their
opinions towards their work and ultimately increase
membership.
Editor's Notes
Page Rank : 5 Internal Links (SEObookpag 65) : Links from your own domain – TAG internal links are well organized – the page uses html to reference its dynamic pages from within the webpage: The links pass according to our SEO Secrets book -> navigational juiceSearch queries : Site links: ( show external sites that link to TAG site )Blekko (search engine) : 24000Majestic SEO Domain Links: 5000Majestic SEO Page links: 5000Although the SEOBook toolbar does not capture – results from social search engine sand bookmarking sites is captures by SEOMOZ siteexplorer captures the results on next page – (Twitter, Delicious and Facebook - that move us to the next page )
As you can SEOQuake captures different results from SEOMOZ data on previous page – The reason is all search engines use location based search fro your request.
With SeoQuake Tool bar From Mozilla Firefox it enable us to review the effect of each dynamic page or .php page on the website (.php stand sfor hypertext preprocessor) which are dynamic pages created at the time of request. Dynamic web pages are a fundamental part of Web 2.0 which facilitates information sharing across multiple websites( wikipedia: http://en.wikipedia.org/wiki/Dynamic_Web_page)TAG’s main webpage tagonline utilizes .php pages for dissemination of its information through user requests.
Backlinks (incoming links to a website or page) show real situation: who is paying attention to the page you are interested in. The quantity and quality of backlinks are significant indicators of site popularity.