From persona pain point analysis, this module will demonstrate the techniques used in making content timely, relevant and useful to your audiences. This module will familiarize you with how to optimize your content for search-ability, mobile browsing and channel fit across your blog sites, social networks and website landing pages. Find out what experts do to ensure their content topics, titles and posts have the greatest opportunity for audience attention and talk-worthiness.
Top Funnel Audience Capture through Helpful, Compelling & Optimized Content
1. Top Funnel Audience Capture through
Helpful, Compelling & Optimized Content
Dr. Jim Barry
May, 2017
Session III
MKT 5225
2. Slide 2
Top-Funnel
(Connect)
Bottom-Funnel
(Differentiate & Convert)
Awareness
(Stranger)
Evaluation
(Consider Your Business)
Differentiation
(Prefer Your Business)
Session III: Top Funnel Content
GettingAudiences to Know You
Top/Mid-Funnel
(Influence)
Bottom/Mid-Funnel
(Engage & Nurture)
Interest
(Know About Your Business)
Personalized
FREEmiums
Thought LeadershipBrand Utility Visual Storytelling
EvidenceReal-Time
Help
Community
Expectation
Community
Expansion
Community
Excitement
Like You Trust YouInspiring Your
Community
Validating Your Authority
Know You
Helping to Find You
• Pain Point Alignment
• Topic Appeal
• Compelling Content
• Optimization
• Amplified Exposure
3. Slide 3
Getting to Know You…Theory-Backed
Relationship Marketing Literature Support
Knowing You
is Key to
Trusting You.
5. Slide 5
Audiences Familiarity with Brand
Requires:
• Buyer journey relevance
• Audience understanding of distinct
value
• Being on the right channels
Content Planning for
Top Funnel Audience Capture
6. Slide 6
Top Funnel Audience
Capture
Pain Point
Alignment
Top-of-Mind
Frame-of-Mind
Friend-of-Mine
Topic Appeal
Compelling
Content
Optimization
Amplified
Exposure
Top Funnel Audience Capture
7. Slide 7
Content Planning for Pain Point Alignment
1) Source: Jay Baer, Youtility, 2013 (http://bit.ly/1n9xfht)
Top of Mind Frame of Mind Friend of Mine
3 Ways to Fill Top Funnel1:
• Top of Mind (ongoing ad presence)
• Frame of Mind (buyer journey alignment)
• Friend of Mine (valuable resource)
8. Slide 8
Top Funnel Audience
Capture
Pain Point
Alignment
Top-of-Mind
Frame-of-Mind
Friend-of-Mine
Topic Appeal
Compelling
Content
Optimization
Amplified
Exposure
Top Funnel Audience Capture – Top of Mind
The premise is that prospects remember you first when
you maintain a consistent presence in the
marketplace of messaging1, with:
• Ongoing advertising and promotions that…
• ...demonstrate pain point appreciation
• …when prospects encounter their problem
• …and seek out your value proposition
1) Source: Jay Baer, Youtility, 2013 (http://bit.ly/1n9xfht)
9. Slide 9
Building Top-of-Mind Awareness
Address
Pain Point
Encounter Ready Prospect
Introduce Value Proposition
(Need, Benefit, Competitive Features)
10. Slide 10
Top Funnel Audience Capture
Based on the work of Steve Blank,
Clayton Christensen, Seth Godin,
Yves Pigneur and Alex
Osterwalder. Released under
creative commons license to
encourage adaptation and iteration.
No rights asserted.
11. Slide 11
Positioning Website Content for Value Proposition
Need/Problem/Pain
Benefit
Search
Advantage
Features
Allergy Relief
Improved Lung Function & Sinus Relief
Natural (no side effects)
Nutrients qualifying for powerful antioxidants
The Case of Quail Eggs
12. Slide 12
Positioning Website Content for Value Proposition
Need/Problem/Pain
Benefit
Search
Advantage
Features
The Case of Custom Tailors
Camera Ready Charisma
Dressed to Exude Confidence
Classy Appearance with Cover-Up
Made-to-Fit Suits
13. Slide 13
Positioning Website Content for Value Proposition
Need/Problem/Pain
Benefit
Search
Advantage
Features
The Case of Cosmetic Dentistry
Confidence in Intimacy
Sexy Smile
Strongest & Most Natural Feature to Invite a Kiss
Molar to Molar Porcelain Veneers
14. Slide 14
Persona #1: Newly Wed Home Starters. Need (Pain Point):
Budget limited mortgage
Family oriented residence
First purchase handholding
Persona #2: Job Transients. Need (Pain Point):
Quick move
Prior home burden relief
Semi-permanent residence
Persona #3: ROI Maximizers. Need (Pain Point):
Undervalued homes
Future profit potential
Wealth management
Persona #4: Post-Distress Downscalers. Need (Pain Point):
To reestablish themselves within their means
Minimal emotional loss
Future adaptable living conditions
Persona #5: Twilight Year Downscalers. Need (Pain Point):
Twilight year comforts
Minimal maintenance living
Retirement & family accommodations
Persona #6: Secondary Home Florida Snowbirds. Need:
Vacation home
Off season snowbird rental property
Season renting in tough economies
Pain Point/Persona-Driven Landing Pages
The Case of Residential Real Estate
15. Slide 15
Real Estate Buyer Segment Needs
Persona Competition Pain Point #1 Pain Point #2 Pain Point #3
Newly
Wed
Home
Starters
Leasing/
Rentals, Owner
Direct
Purchase, Pre-
Construction
Budget Limited Mortgage Family Oriented Residence First Purchase Handholding
Benefit 1 Benefit 2 Benefit 3 Benefit 1 Benefit 2 Benefit 3 Benefit 1 Benefit 2 Benefit 3
Borrowing
Assistance
Credit Defined
Borrowing
Options
Budget
Planning
Neighborhood
Fit
Community
Understanding
Protection
Budget
Assistance
Extensive
Closing
Support
Home Evaluation
Guidance
FEATURES FEATURES FEATURES FEATURES FEATURES FEATURES FEATURES FEATURES FEATURES
Federal
mortgage
programs, FHA
loans, HUD
houses, etc.
Minimal down
payment
packages; debt
leverage
assistance
Total lifestyle
calculations
Lifestyle
planning
support
Overviews of
community
culture, activities,
etc.
Security
overviews &
detection of
projected
community
risks
Offer
negotiation
support
Insurance
searches, down
payment / rate
planning, etc.
Inspection
support
ADVANTAGE ADVANTAGE ADVANTAGE ADVANTAGE ADVANTAGE ADVANTAGE ADVANTAGE ADVANTAGE ADVANTAGE
Interest tax
deductions
Credit building Equity building
Broader view of
activities &
social
atmosphere
Enriched home
experience
Confidence to
roam
community
Sooner
realization of
home
investment
New start
anxiety relief
Early risk
detection
Value Proposition 1 Value Proposition 2 Value Proposition 3
With XXX Properties, you can
capitalize on our extensive
brokerage network & lifestyle
planning expertise to maximize your
debt leverage in line with your
creditworthiness and income.
Our long standing knowledge and
involvement in your targeted
community will assure you the
neighborhood protection and social
atmosphere suitable to your desired
lifestyle.
And to relieve you of the anguish from
first time home buying, our extensive
experience in home purchase
negotiations and inspections assures
you a smooth closing process and
early detection of living concerns.
Pain Point/Persona-Driven Landing Pages
}
The Case of Real Estate
16. Slide 16
Real Estate Buyer Segment Needs
Persona Competition Pain Point #1 Pain Point #2 Pain Point #3
Job
Transients
Residence Inn,
Apartments,
Corporate
Accommodations
Quick Move Prior Home Burden Relief Semi-Permanent Residence
Benefit 1 Benefit 2 Benefit 3 Benefit 1 Benefit 2 Benefit 3 Benefit 1 Benefit 2 Benefit 3
Immediate
Candidate
Locations
Smooth
Transition
Ready to
Occupy
Reimbursement
Allowed
Transactions Minimal Sale Loss
Double
Mortgage
Avoidance Temporary Residence
Loose
Obligations Exit Strategies
FEATURES FEATURES FEATURES FEATURES FEATURES FEATURES FEATURES FEATURES FEATURES
Local listings,
relocation
consultation
Expedited
credit approval
& financing
procedures
Unit prep &
move support,
available
inventory
Expertise to meet
corporate
reimbursement
guidelines
Experience in
contingency sales;
local listings for
buyer prospects
Bridge
Financing
Favorable access to
rental units
Short term lease
with option to
buy
Homes with
appreciating
market value
ADVANTAGE ADVANTAGE ADVANTAGE ADVANTAGE ADVANTAGE
ADVANTAG
E ADVANTAGE ADVANTAGE ADVANTAGE
Family settling
Capacity
beyond
temporary
residence
No offsite
storage (e.g.,
for temp
residence) Cash from sale
Ongoing remote
maintenance of
former home
Peace of
mind Rental discounts
Low risk
opportunity to
leave
Limited financial
exposure
Value Proposition 1 Value Proposition 2 Value Proposition 3
With XXX Properties, we find
immediately available units to
expedite your move while
customizing financial packages in line
with your budget and credit strength
in order to provide a smooth transition
to your new job location.
And with your prior home, count on us
to work within the guidelines of your
corporate move package. Our
nationwide network of realtors and
experience in bridge loan financing and
other contingency sales instruments will
avoid the strains of compounding
mortgages.
Finally, our experts will help identify
temporary residence locations and
lease/option financing in the event your
move may not last. Moreover, we have an
excellent track record of identify homes
with growing market value to alleviate
concerns of a move regret.
Pain Point/Persona-Driven Landing Pages
}
The Case of Real Estate
17. Slide 17
Real Estate Buyer Segment Needs
Segment Competition Pain Point #1 Pain Point #2 Pain Point #3
ROI
Maximizers
Money Market
Portfolios, Land
Undervalued Homes Future Profit Potential Wealth Management
Benefit 1 Benefit 2 Benefit 3 Benefit 1 Benefit 2 Benefit 3 Benefit 1 Benefit 2 Benefit 3
Depressed
Economy
Opportunities
Cash Motivated
Sellers
Sellers
Motivated by
Burden Relief
Potential for High
Market
Appreciation
Developing
Neighborhoods
Scarce Land
Opportunities
Optimal Tax
Benefits
Secured
Collateral for
Borrowing
Leverage
Balance Sheet
Improvement
FEATURES FEATURES FEATURES FEATURES FEATURES FEATURES FEATURES FEATURES FEATURES
Real estate
agent
expertise in
foreclosures &
short sales
Large listing of
homes following
job relocations or
financial
difficulties
Inventory of
inherited
homes or
divorce
settlement
property sales
High valued fixer
upper (kitchen,
bathrooms) that
outweigh costly
repairs
Homes in high
infrastructure
growth, strong
school districts,
land development,
etc.
Zone restriced
or otherwise
saturated
community
areas with high
value
Mortgage interest &
property tax
deduction; potential
profit exemptions
from federal taxes
Mortgage value
in credit
building; equity
growth with
mortage
payment
Growth in equity
borrowing with
house
appreciation
ADVANTAGE ADVANTAGE ADVANTAGE ADVANTAGE ADVANTAGE ADVANTAGE ADVANTAGE ADVANTAGE ADVANTAGE
Above
average cash
deals
High buyer
power
Negotiable
strength
Opportunity for
sweat equity
Accelerated
growth opportunity
Long-term
value
Minimal tax
exposure
Lender
familiarity
High residual
value for lender
confidence
Value Proposition 1 Value Proposition 2 Value Proposition 3
With XXX Properties, we have large
inventories of short sale and
settlement properties for investors
seeking high pay-off opportunities
from undervalued homes.
And through our unique insights into
community planning and housing value
appreciation, your property investment
is well positioning to capitalize on future
market growth.
Moreover, investment in properties
provides a far greater opportunity to
improve your borrowing leverage and
wealth management while minimizing
tax consequences from future sales.
Pain Point/Persona-Driven Landing Pages
}
The Case of Real Estate
19. Slide 19
Top Funnel Audience
Capture
Pain Point
Alignment
Top-of-Mind
Frame-of-Mind
Friend-of-Mine
Topic Appeal
Compelling
Content
Optimization
Amplified
Exposure
The premise is that when your prospect is ready, they
will find you (i.e., inbound marketing)1
• Content served to those raising their hands
• Content aligned with buyer purchasing stage (top to bottom funnel)
1) Source: Jay Baer, Youtility, 2013 (http://bit.ly/1n9xfht)
Top FunnelAudience Capture – Frame of Mind
20. Slide 20
Top FunnelAudience Capture
Aligning with Buyer Journey
Graphic Source: B2B Buyer
Journey (http://bit.ly/2lPii6E)
Today: Prospective buyers
are 60-70% through journey
before contacting vendors.
21. Slide 21
Content Planning for Buyer Journey
Realize Problem or Need
Perform Research
Establish Buying
Criteria
Evaluate
Solutions
Tutorial
Blogs
• Top 10 considerations for calculating HOA special assessments
• 8 Ways to generate residential property revenue beyond rents & dues
• A guideline for minimizing community property security expenditures
Explainer
Videos
• Top 10 reasons why property managers fail to balance budgets
• 6 reasons why HOAs lose their grip on delinquent collections
• Using special assessments and credit lines in lieu of annual due increases
Live-cast
• 12 ways to boost tenant referrals and renewals
• How to adequately account for hurricane preparation expenditures
• Securing lines of credit for property management overruns
22. Slide 22
Realize Problem or Need
Perform Research
Establish Buying
Criteria
Evaluate
Solutions
eBook
•Securing lines of credit for HOAs
•How to manage bank foreclosures as rentals
•Unlock the secrets to maximizing community property cash flow
Targeted
Newsletter
•Property management positions posted on LinkedIn
•Interview with Continental Group on COA/HOA collections
challenges
•New property developments in Palm Beach County
Reviews
•Review of top rated residential property management software
•Preview of Fall 2017 South Florida Property Mgmt. EXPO
Content Planning for Buyer Journey
23. Slide 23
Realize Problem or Need
Perform Research
Establish Buying
Criteria
Evaluate
Solutions
Webinar
• Unlocking the secrets to maximizing community
property cash flow
Case Study
• How one company renovated properties in a tough
economy
Content Planning for Buyer Journey
24. Slide 24
Realize Problem or Need
Perform Research
Establish Buying
Criteria
Evaluate
Solutions
Decision Aids
• Special assessment worksheets for
calculating budget overruns
Self-Help App
• Time sheet and real-time expense tracker
Content Planning for Buyer Journey
25. Slide 25
Top Funnel Audience
Capture
Pain Point
Alignment
Top-of-Mind
Frame-of-Mind
Friend-of-Mine
Topic Appeal
Compelling
Content
Optimization
Amplified
Exposure
The premise is that prospects allow you in their circle
of trust as they consider you a valuable resource1
• No need to find you – they know you
• Helpful apps provide repeat brand exposure
1) Source: Jay Baer, Youtility, 2013 (http://bit.ly/1n9xfht)
Top FunnelAudience Capture – Friend of Mine
30. Slide 30
Use Calls to Action for:
• Registering for live cast or webinar
• Downloading white papers, case studies, reports
or eBooks
• Joining live events
• Following on Facebook, Twitter or Pinterest
• Sharing with friends
• Subscribing to newsletters and blogs
• Offering comments
• Posing questions
• Requesting demos or more information
• Buying through shopping carts
Content Planning for Call to Action Fit
31. Slide 31
Top Funnel Audience
Capture
Pain Point
Alignment
Topic Appeal
Trended vs.
Evergreen
Audience Orientation
Unique Perspective
Compelling
Content
Optimization
Amplified
Exposure
Top Funnel Audience Capture
Timely
Relevant
Interesting
Selecting Topics Requires:
• Leading edge, distinguishable expertise
• Acknowledgement of audience pain points
• Evergreen content for lasting appeal
32. Slide 32
Top Funnel Audience
Capture
Pain Point
Alignment
Topic Appeal
Trended vs.
Evergreen
Audience Orientation
Unique Perspective
Compelling
Content
Optimization
Amplified
Exposure
Top Funnel Audience Capture
36. Slide 36
Top Funnel Audience
Capture
Pain Point
Alignment
Topic Appeal
Trended vs.
Evergreen
Audience Orientation
Unique Perspective
Compelling
Content
Optimization
Amplified
Exposure
Top Funnel Audience Capture
“I know exactly how you feel”1
1) Source: http://bit.ly/2q4higD
37. Slide 37
Content Planning for Audience Understanding
Tutorial Blogs
• Top 10 considerations for calculating HOA special assessments
• 8 Ways to generate residential property revenue beyond rents & dues
• A guideline for minimizing community property security expenditures
Explainer Videos
• Top 10 reasons why property managers fail to balance budgets
• 6 reasons why HOAs lose their grip on delinquent collections
• Using special assessments and credit lines in lieu of annual due increases
Podcasts
• 12 ways to boost tenant referrals and renewals
• How to adequately account for hurricane preparation expenditures
• Securing lines of credit for property management overruns
The Case of a Real Estate Accountant
38. Slide 38
Content Planning for Pain Points
Tutorial Blogs
• Top 10 considerations for calculating HOA special assessments
• 8 Ways to generate residential property revenue beyond rents & dues
• A guideline for minimizing community property security expenditures
Explainer Videos
• Top 10 reasons why property managers fail to balance budgets
• 6 reasons why HOAs lose their grip on delinquent collections
• Using special assessments and credit lines in lieu of annual due increases
Podcasts
• 12 ways to boost tenant referrals and renewals
• How to adequately account for hurricane preparation expenditures
• Securing lines of credit for property management overruns
The Case of a Real Estate Accountant
39. Slide 39
Top Funnel Audience
Capture
Pain Point
Alignment
Topic Appeal
Trended vs.
Evergreen
Audience Orientation
Unique Perspective
Compelling
Content
Optimization
Amplified
Exposure
Top Funnel Audience Capture
40. Slide 40
Unique Perspective
Voice of:
• Moms
• Academics
• Techies (e.g. SEO)
• Entrepreneurs
Business Segment:
• B2B/B2C
• Retail
• Industry (e.g. real estate)
Liberal Perspective
Conservative Perspective
41. Slide 41
Top Funnel Audience
Capture
Pain Point
Alignment
Topic Appeal
Compelling
Content
Attention Getting &
Digestible
Share-worthiness
Talk-worthiness
Optimization
Amplified
Exposure
Top Funnel Audience Capture
Compelling Content Requires:
• Eye opening readership
• Motivation to engage
• Motivation to spread the word
42. Slide 42
Top Funnel Audience
Capture
Pain Point
Alignment
Topic Appeal
Compelling
Content
Attention Getting &
Digestible
Share-worthiness
Talk-worthiness
Optimization
Amplified
Exposure
Top Funnel Audience Capture
48. Slide 48
Making Your Content Digestible
Concise
• Use bullets and lists to edit out unnecessary words
• Make sentences and paragraphs short (< 6 lines
paragraph)
• Break up text with headings and subheadings
• Highlight key points in quotes or bolded phrases
• Use easy to read fonts
49. Slide 49
Designing Top Funnel Content for
Share-worthiness & Talk-worthiness
Share-worthyTalk-worthyLikeability
50. Slide 50
Top Funnel Audience
Capture
Pain Point
Alignment
Topic Appeal
Compelling
Content
Attention Getting &
Digestible
Share-worthiness
Talk-worthiness
Optimization
Amplified
Exposure
Top Funnel Audience Capture
People share for:
• Bragging rights (heard here first)
• Lightening moods & lifting spirits
• Validating expertise, community or
perspectives
56. Slide 56
Top Funnel Audience
Capture
Pain Point
Alignment
Topic Appeal
Compelling
Content
Optimization
Searchable Content
Content Delivery Mix
Channel/Media Fit
Amplified Exposure
Top Funnel Audience Capture
57. Slide 57
Top Funnel Audience
Capture
Pain Point
Alignment
Topic Appeal
Compelling
Content
Optimization
Searchable Content
Content Delivery
Mix
Channel/Media Fit
Amplified Exposure
Top Funnel Audience Capture
Searchable Content
• Benefit: Has lasting impact on audience
attraction
• Drawbacks: Requires knowledge of
search engine optimization
• Complex keyword & SEO strategies
• Stiff competition
• Lengthy gestation
58. Slide 58
Using Paid Search for Organic Search-ability
Paid Search
Natural
(Organic) Search
B2C Example
59. Slide 59
Using Paid Search for Organic Searchability
Paid Search
Natural
(Organic) Search
B2B
Example
60. Slide 60
What comes first?
• Blog posts or landing page value propositions?
• Value propositions or SEO?
• SEO or blog posts?
Content Planning for Optimization
61. Slide 61
Search Engine Optimizing Content
Identifying keyword opportunities
• Delicate balance between user friendliness and search friendliness
• Start with value propositions
Too much search speak
}
62. Slide 62
Search Engine Optimization – Finding the Right Terms
Business Relevance
TargetRelevance
Upward Trending
63. Slide 63
Search Engine Optimization – Finding the Right Terms
Find keywords that are:
• Appropriate to audience’s pain points or passions
• Appropriate to buyer journey
• Trending upward
• Optimally targeted
• Long-tailed
64. Slide 64
Audiences Specific Targets Challenges/Pain Pts.
Inflammatory Diseases Allergy Prone Out of Breath, Itch & Drowsiness Antioxidants Natural Allergy Treatment Free Radicals
Gourmet Chef Recipes Chefs Worry Free, High Value Appetizers Canapes Master Chef Food Safety
Adult Youthfulness Seniors Sexual Vitality & Health Anti-Aging High Protein Diets Sexual Performance
Child Development Moms Kid Friendly Nutrition Brain Food Choline Baby Development
Quail Egg Wholesaling
Key Word Candidates
Search Engine Optimization – Finding the Right Terms
Start with Pain Points
65. Slide 65
Audiences Specific Targets Challenges/Pain Pts.
Property Management Residential Property Managers
Cost Control & Operational
Efficiencies
Property Managers Property Management Software
Home Owners
Associations
High Income Wealth
Management
Medical Professions, Executives &
Celebrities
Investment Returns Accounting Services Asset Management Wealth Management
Real Estate Accounting Real Estate Investors Tax Exposure Real Estate Accounting Buying Real Estate Property Accounting
Small Business Services Start-ups Operational Funding Operating Budgets Small Business Accounting Software Accounting
Accounting Consultation
Key Word Candidates
Search Engine Optimization – Finding the Right Terms
Start with Pain Points
66. Slide 66
Audiences Specific Targets Challenges/Pain Pts.
Temporary Living - Campus
Community
University Students Fitting In University Housing Off Campus Living Student Housing
Temp Living - Career
Change & Vacationing
Snowbirds, Job Relocating
Families
Acclimation & Temporary
Living Stress
Temporary Residence Home Move Vacation Homes
Golf Communities Retirees & Golf Enthusiasts Getting Around the Grounds Golf Communities
Active Adult
Communities
Country Clubs
Equestrian Communities
Equestrian Enthusiasts &
Horse Farmers
Horse Care Facilities Horse Farms Polo Grounds Equestrian Properties
First Time Home Buyers Newlyweds Dollar Stretching Homes for Sale Affordable Mortgage Wedding Planning
Real Estate
Key Word Candidates
Search Engine Optimization – Finding the Right Terms
Start with Pain Points
67. Slide 67
Getting Found with Search Engine Marketing
Find keywords that are:
• Appropriate to audience’s pain
points or passions
• Appropriate to buyer journey
• Trending upward
• Optimally targeted
• Long-tailed
68. Slide 68
Getting Found with Search Engine Marketing
Segment Top-Funnel Mid-Funnel Bottom-Funnel
Real Estate University Housing
Off Campus
Apartments
Rental Properties
Real Estate Accountant Asset Management Undervalued Assets Real Estate Property
Quail Eggs - Entertainment Master Chef Recipes
Safe Gourmet
Appetizers
Quail Eggs Canapes
Quail Eggs - Health & Beauty Inflammatory Diseases Natural Asthma Cures Quail Egg Antioxidents
Cosmetic Dentistry Makeovers Cosmetic Dentistry Dental Implants
Examples of Search Phrases Across Buying Cycle
Need Benefit Product/Service
69. Slide 69
Getting Found with Search Engine Marketing
Find keywords that are:
• Appropriate to audience’s pain
points or passions
• Appropriate to buyer journey
• Trending upward
• Optimally targeted
• Long-tailed
70. Slide 70
Find keywords that are:
• Appropriate to audience’s pain points or passions
• Appropriate to buyer journey
• Trending upward
• Optimally targeted
• Trended
• Popular
• Not too broad in scope
• Non-competitive
• Relevant to your business and audience
• Long-tailed
Getting Found with Search Engine Marketing
71. Slide 71
Getting Found with Search Engine Marketing
Operative Phrase
Reach (Monthly
Inquiries)
Trend (Google
Trends)
Competitive
(Adwords)
Target Relevance Business Relevance
HOA Dues Moderate (27K) Rising Low High (Property Management Issue) High (Accounting Expertise)
Residential Rental Property High (550K) Falling High High (Property Management Issue) High (Accounting Expertise)
Property Security Moderate (65K) Steady to Falling Medium Moderate (Property Management Issue) Moderate (Accounting Expertise)
HOA Management Moderate (15K) Rising Medium Moderate (Property Management Issue) High (Accounting Expertise)
Residential Property Moderate (50K) Falling Medium Moderate (Property Management Issue) Moderate (Accounting Expertise)
Property Manager High (246K) Steady Medium
Low-Moderate (incl. Commercial
Properties)
Moderate (Accounting Expertise)
HOAs Moderate (50K) Steady Low Moderate (Property Management Issue) Moderate (Accounting Expertise)
Residential Rental Property High (550K) Falling High High (Property Management Issue) High (Accounting Expertise)
Property Manager High (246K) Steady Medium Low-Moderate (incl. Disaster Prep) Low-Moderate (Accounting Expertise)
Property Manager Checklist: Accounting for
Hurricane Preparation Expenditures
8 Tips for Generating Residential Rental
Property Income Beyond Rents & Dues
5 Ways to Minimize Community Property
How to Account for HOA Management Reserves
7 Residential Property Management Steps for
Top 10 Reasons Why Property Managers Fail to
Balance Annual Budgets
Accounting Consultation
TALKworthy Blog Titles
Top 10 Reasons why HOA Special
Assessments favor HOA Due Increases
6 Reasons Why HOAs Lose Their Grip on
How to Boost Residential Rental Property
Referrals and Renewals
72. Slide 72
Getting Found with Search Engine Marketing
Find keywords that are:
• Appropriate to audience’s pain
points or passions
• Appropriate to buyer journey
• Trending upward
• Optimally targeted
• Long-tailed
73. Slide 73
Exploring Long-tailed Terms & Derivatives
Keyword Phrase
Avg. Page
Views Per
Month
Pay Per Click
Competition
Est.
Avg.
CPC
Avg.
Position @
$3 CPC
Avg.
Position @
$6 CPC
dentist in miami 4400 Avg $4.40 1-3 1-3
√ boca dentist 6600 Low $7.36 1-3 1-3
√ south florida dental 2900 Avg $3.29 1-3 1-3
√ fort lauderdale dental 3600 Avg $4.10 1-3 1-3
fort lauderdale dentist 5400 High $6.37 4-6 1-3
boca raton dentist 5400 High $7.08 1-3 1-3
√ boca raton dental 3600 Avg $4.75 1-3 1-3
ft lauderdale dentist 3600 High $5.93 1-3 1-3
south florida dentist 2400 High $5.19 1-3 1-3
√ plantation dental 1600 Avg $3.74 1-3 1-3
√ dentist broward county 1600 Avg $4.68 1-3 1-3
√ pembroke pines dental 1000 Avg $2.93 1-3 1-3
√ fort lauderdale dentistry 2400 Avg $7.92 4-6 1-3
√ pembroke pines dentist 1000 Avg $3.61 1-3 1-3
√ davie dentist 1000 Avg $3.80 1-3 1-3
boca raton dentistry 2400 Avg $10.17 4-6 1-3
fort lauderdale dentists 1000 High $4.36 1-3 1-3
plantation dentist 1300 High $5.83 1-3 1-3
√ broward county dentist 1000 Avg $4.65 1-3 1-3
√ boca raton dentists 1000 Avg $5.02 1-3 1-3
ft lauderdale dentistry 1900 Avg $9.55 4-6 1-3
pompano beach dentist 590 High $3.90 1-3 1-3
dentists in miami 590 Avg $4.40 1-3 1-3
Best Cosmetic Dental Terms in South Florida
75. Slide 75
To be ranked as an authority, your content must
go beyond mere relevance
• Content must be fresh
• Blog posts
• Commentary
• Content must be rich in targeted keywords
• Keyword density (2-4%) vs. keyword stuffing
• Content must attract links from relevant & high
performing sites
• Validating others
• Source of credibility
Search Engine Optimizing – Building Authority
76. Slide 76
To be ranked as an authority, your content must
go beyond mere relevance
• Content must be fresh
• Blog posts
• Commentary
• Content must be rich in targeted keywords
• Keyword density (2-4%) vs. keyword stuffing
• Content must attract links from relevant & high
performing sites
• Validating others
• Source of credibility
Search Engine Optimizing – Building Authority
77. Slide 77
To be ranked as an authority, your content must
go beyond mere relevance
• Content must be fresh
• Blog posts
• Commentary
• Content must be rich in targeted keywords
• Keyword density (2-4%) vs. keyword stuffing
• Content should attract links from relevant & high
performing sites
• Authority can outweigh content SEO
• Should be consistent from source to landing page
• But avoid black hat SEO
Search Engine Optimizing – Building Authority
Recognition & Validation
78. Slide 78
Strategic placement of keyword
opportunities requires:
• Simple indexing
• One or two primary terms per landing page
• Relevant derivatives (latent semantic
indexing - LSI)
• Capitalizing on prime real estate
• Mobilizing
Search Engine Optimizing – Strategic Placement
79. Slide 79
Quail Egg Example for Asthma and Allergies
Search Engine Optimizing – Strategic Placement
80. Slide 8080
Quail Egg Example for Asthma and Allergies
Search Engine Optimizing – Strategic Placement
81. Slide 81
Strategic placement of keyword opportunities requires:
• Simple indexing
• Capitalizing on:
• URLs
• Tags
• Top of visible page text
• Headers & file names
• Inbound links (anchor text)
• Meta-tags (page titles)
• Mobilizing
Search Engine Optimizing – Strategic Placement
82. Slide 82
Keyword Phrase Volume Competition Trend
Target
Audience
Relevance
Business
Relevance
Topic
Relevance
Blog &
Website
Domain
Long-Tail YouTube Viral Videos 720 Low Tapering Rise Moderate-High Moderate High Moderate-High
Long-Tail Viral YouTube Videos 720 Low Tapering Rise Moderate-High Moderate High Moderate-High
Long-Tail Most Viewed YouTube Videos 14800 Low Rising Moderate Low-Moderate Moderate Moderate
Long-Tail Top YouTube Videos 8100 Low Tapering Rise Moderate-High Low-Moderate High Moderate
Short-Tail Viral Videos 14800 Low Steady High Moderate High Moderate
Long-Tail Most Viral Videos 480 Low Steady Rise Moderate-High Moderate High Moderate-High
Short-Tail Social Video 390 High Tapering Rise Moderate-High Moderate-High Moderate-High High
Long-Tail Social Media Video 320 High Tapering Rise Moderate-High Moderate-High Moderate-High High
Humor in Advertising 140 Low Tapering Rise Moderate Moderate High Moderate-High
Funny Commercial Youtube 590 Low Tapering Rise Moderate Moderate Moderate Moderate
Funny YouTube Videos 22200 Low Tapering Rise Low-Moderate Low-Moderate Moderate Moderate
Top Viral Videos 1300 Low Steady Moderate Moderate High Moderate
Funny Viral Videos 1300 Low Steady Moderate Moderate High Moderate
Funny Videos on YouTube 14800 Low Steady Moderate Low-Moderate Moderate Moderate
Edutainment 1300 Low Falling Moderate Low-Moderate Moderate Moderate-High
Funny Commercials 12100 Low Down Low Low Moderate Moderate
SEO for Humorous Ad Blog
Search Engine Optimizing – Strategic Placement
Determining Tags (Optimizing Relevance)
83. Slide 83
Strategic placement of keyword opportunities requires:
• Simple indexing
• Capitalizing on:
• URLs
• Tags
• Top of visible page text
• Headers & file names
• Inbound links (anchor text)
• Meta-tags (page titles)
• Mobilizing
Search Engine Optimizing Content
90. Slide 90
Top Funnel Audience
Capture
Pain Point
Alignment
Topic Appeal
Compelling
Content
Optimization
Searchable Content
Content Delivery Mix
Channel/Media Fit
Amplified Exposure
Optimizing Channels and Media - Timing
91. Slide 91
Content Mix - 5-3-2- Rule
For every 10 posts:
• Five should be content from others
• relevant to your audience
• Three should be content from you
• relevant to your audience
• not directly selling your products
• Two should be personal
• something non-work related
• to help humanize your brand
5-3-2 Rule
5
3
2
92. Slide 92
Content Posting Rules for Top-Funnel Attention
•Key tips
• Keep posts short (< 80 characters)
• Post 4x a week
• Use photos and videos (for mobile)
•Best times to post:
• 12PM, 3PM & 7PM
• Wednesdays and Sundays
• Audience dependent
94. Slide 94
Top Funnel Audience
Capture
Pain Point
Alignment
Topic Appeal
Compelling
Content
Optimization
Searchable Content
Content Delivery Mix
Channel/Media Fit
Amplified Exposure
Optimizing Channels and Media - Timing
95. Slide 95
Audiences familiarity with brand
requires the right channels
• Network channel fit
• Purpose (e.g., B2B networking, retailing,
community)
• Experience (e.g., live, short-lived, personal)
• Demographics (current audience, target)
• SEO impact
• Advertising options
• Communication media fit
Content Planning for Network Channel Fit
Source: http://bit.ly/2nldeL1
96. Slide 96
Audiences familiarity with brand requires the
right channels
• Network channel fit
• Communication media fit
• Audio (Car, Fitness Center, Walking)
• Video (Authenticity)
• Live (Engagement, Current)
• Text (SEO)
• Imagery (Sharing)
Content Planning for Media Fit
Source: Impact (Joe Reinaldi) - http://bit.ly/2gJhroH
97. Slide 97
Content Planning for Media Strategy
• Designed for
user generated
circulation
• Channel/media
platform created
and controlled
by yourself
• Reports or
editorials created
by journalists
• Time or space
purchased on
someone else’s
platform
Paid
Media
Earned
Media
Shared
Media
Owned
Media
98. Slide 98
Earned Media
Earned media from blogger and
influencer relations provides:
• Highest returns
• Highest credibility
• Lasting impact
99. Slide 99
Paid Media
Sponsored posts & other paid media
offer:
• Immediate payback
• Scalable options
• Control of targeted audience and
messaging
100. Slide 100
Content Planning for Paid Media
BUT advertising for followers
• Requires sizeable investment
• Short circuits trust building & likeability
• Is not well supported by Facebook
101. Slide 101
Owned Media
Owned media (e.g., blogs sites, podcasts, webinars,
videos, customer stories) provides:
• Control
• Cost efficiency
• Longevity
• Niche audiences
102. Slide 102
Shared Media
Shared media (e.g., Facebook, Instagram,
Pinterest Twitter, Snapchat, Twitter, etc.) offers:
• Cost efficiency
• Credibility (message endorsement)
• BUT lacks control & tracking
103. Slide 103
Top Funnel Audience
Capture
Pain Point
Alignment
Topic Appeal
Compelling
Content
Optimization Amplified
Exposure
Social Shares &
Likes
Look-alikes
Featured
Contributions
Top Funnel Audience Capture
104. Slide 104
Top Funnel Audience
Capture
Pain Point
Alignment
Topic Appeal
Compelling
Content
Optimization Amplified
Exposure
Social Shares &
Likes
Look-alikes
Featured
Contributions
Top Funnel Audience Capture
105. Slide 105
Top Funnel Audience Capture
Likes help organic reach (to a point)
• “Likes” rewards your post in front of more people
• The more you are seen, the more people know you
Social Shares” provides higher search
visibility
• Some Hummingbird sensitivity to social shares
• The more sharing, the greater the chance for links
FOLLOW US
106. Slide 106
Top Funnel Audience
Capture
Pain Point
Alignment
Topic Appeal
Compelling
Content
Optimization Amplified
Exposure
Social Shares &
Likes
Look-alikes
Featured
Contributions
Top Funnel Audience Capture
107. Slide 107
Top Funnel Audience
Capture
Pain Point
Alignment
Topic Appeal
Compelling
Content
Optimization Amplified
Exposure
Social Shares &
Likes
Look-alikes
Featured
Contributions
Top Funnel Audience Capture
108. Slide 108
Top Funnel Audience
Capture
Pain Point
Alignment
Top-of-Mind
Frame-of-Mind
Friend-of-Mine
Topic Appeal
Trended vs.
Evergreen
Audience
Orientation
Unique Perspective
Compelling
Content
Attention Getting &
Digestible
Share-worthiness
Talk-worthiness
Optimization
Searchable Content
Content Delivery
Mix
Channel/Media Fit
Amplified
Exposure
Social Shares &
Likes
Look-alikes
Featured
Contributions
Top Funnel Audience Capture
109. Slide 109
Group Project 2a Background
(FOR EVENING CLASS ONLY)
Part 2a: Creating Optimized Blog Content for Top-Funnel
The assignment includes both analysis (e.g., establishing keyword density and identifying latent semantic indexing) and content development (e.g., blog post with SEO).
Part I: Construct a Blog(s) (See Appendix example)
After reading Chapter 4 & 8, create a blog post of approximately 500 words relevant to your business segment’s top funnel interests. An example is shown for a real estate
accounting manager (targeting to property managers) in the Appendix.
Part II: Table of Keywords (See Appendix example)
Then from any analysis of keyword phrases (long and short-tailed terms) selected for search engine performance, weave your key word selections into your blog post
developed in Part I above so as to achieve an optimal keyword density (e.g., approx. 2% of total blog post words) for all primary terms and latent semantic indexing (e.g.,
approx. 4% of blog words).
Part III: Table of Keywords
In less than 60 characters (with spaces), craft your blog post title so that it is attention getting yet conveys your expertise and knowledge of the customer’s pain points. Use
at least one of your keywords.
Part IV: Apply Keyword Phrases to Blog (See Appendix example)
Defend your response with color coded wording in the blog post as well as a table highlighting why you selected various terms as primary or latent semantic indexing.
Notice from the Appendix how this was done. For sources of keyword volume, trends, etc., check out Semrush or WordStream. In essence, you are modifying your original
blog post to score high on search engine results. Make sure to apply both short-tailed and long-tailed terms in your use of primary terms and latent semantic indexing.
110. Slide 110
Group Project 2a Background
(FOR EVENING CLASS ONLY)
Grading Rubric
Blog title and introduction has an effective attention getter
Blog title conveys your expertise and knowledge of pain points
Blog construction follows rules of effective posting
Blog content addresses pain points or other key persona interests
Overall content addresses a popular and unique subject matter
Conclusion invites talk-worthy commentary
Primary terms & latent content are well defended
Terms are adequately applied to title, headers and introduction
SEO modified blog reaches keyword density
SEO modified blog is no distorted with keyword cramming