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T-shape Perspectives
August 2014
Tsummit.org
Basics
Employers
Government Priorities:
Entrepreneurial Researchers
Academic Priorities:
Liberal Arts + STEM
Design Thinking:
Customer Empathy + Problem Solving
Expertise Theory:
Interactional + Contributory
Need for T-Shaped Professionals:
ICT-enabled deep expert-thinking and broad complex-communications
Science and Engineering
Math and Operations Research
Computer Science & Info. Systems
Industrial and Systems Engineering
Business and Management
Economics and Social Sciences
Business Anthropology and Design
Organizational Change & Learning
Broad
Deep
Broad across many…
Deep in at least one…
Changing Nature of Work:
Increasing demand for expert thinking and complex communication
ICT tools augment human performance in these two key areas
-10
-5
0
5
10
15
1969 1974 1979 1984 1989 1994 1999
Levy, F, & Murnane, R. J. (2004). The New Division of Labor:
How Computers Are Creating the Next Job Market. Princeton University Press.
Based on U.S. Department of Labor’ Dictionary of Occupational Titles (DOT)
Expert Thinking
Complex Communication
Routine Manual
Non-routine Manual
Routine Cognitive
Increasing usage of descriptive terms
T-Shaped Professionals
Many disciplines Many systems
Deepinatleastonediscipline
Deepinatleastonesystem
Many projects, award winning in at least one
(challenge: improve a real-world system)
ICT augments human performance: problem solving (deep) and communication (broad)
© 2005 IBM Corporation
Service Research and Innovation | Almaden Research Center © 2007 IBM Corporation
SSMED – T-shaped professionals are adaptive innovators
Social Science
(People)
Management
(Business)
Engineering
(Technology)
Expert
Thinking
Complex Communications Across Fields
Tower of Babel
“Biggest problem in business
is people don’t know how to
talk to other people in the
language they understand.”
Charles Holliday, CEO Dupont
Based on slides by Jean Paul Jacob, IBM
Across industries
Across cultures
Across functions
Across disciplines
=
More experienced
More adaptive
More collaborative
Designed together

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T shape perspectives 20150819 v2

  • 3.
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  • 13. Need for T-Shaped Professionals: ICT-enabled deep expert-thinking and broad complex-communications Science and Engineering Math and Operations Research Computer Science & Info. Systems Industrial and Systems Engineering Business and Management Economics and Social Sciences Business Anthropology and Design Organizational Change & Learning Broad Deep Broad across many… Deep in at least one…
  • 14. Changing Nature of Work: Increasing demand for expert thinking and complex communication ICT tools augment human performance in these two key areas -10 -5 0 5 10 15 1969 1974 1979 1984 1989 1994 1999 Levy, F, & Murnane, R. J. (2004). The New Division of Labor: How Computers Are Creating the Next Job Market. Princeton University Press. Based on U.S. Department of Labor’ Dictionary of Occupational Titles (DOT) Expert Thinking Complex Communication Routine Manual Non-routine Manual Routine Cognitive Increasing usage of descriptive terms
  • 15. T-Shaped Professionals Many disciplines Many systems Deepinatleastonediscipline Deepinatleastonesystem Many projects, award winning in at least one (challenge: improve a real-world system) ICT augments human performance: problem solving (deep) and communication (broad)
  • 16. © 2005 IBM Corporation Service Research and Innovation | Almaden Research Center © 2007 IBM Corporation SSMED – T-shaped professionals are adaptive innovators Social Science (People) Management (Business) Engineering (Technology) Expert Thinking Complex Communications Across Fields Tower of Babel “Biggest problem in business is people don’t know how to talk to other people in the language they understand.” Charles Holliday, CEO Dupont Based on slides by Jean Paul Jacob, IBM Across industries Across cultures Across functions Across disciplines = More experienced More adaptive More collaborative Designed together