The document discusses how an input firm works to build relationships with various partners to improve their services. Specifically, the firm works with communities to recruit agents, with agents and staff to enhance customer service, with chemical and IT firms to customize systems and training, and with chemical firms to respond to customer feedback.

1. Input firm works with
communities to identify and
recruit village agents
Relationships

2. Input firm works closely with
agents and staff to improve
their customer service
Relationships

3. Input firm works with chemical
firms and spray service
providers to agree on
standards and training
regimes
Relationships

4. Input firm works with IT firms
to customise management
systems
Relationships

5. Input firm works with chemical
firms to effectively respond to
customer feedback
Relationships