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Syandes Information System Quiz 3
The document defines and provides examples of different types of information systems: Transaction Processing Systems (TPS) which record daily business transactions; Office Automation Systems (OAS) which allow employees to perform tasks electronically; Knowledge Work Systems (KWS) which promote knowledge creation and sharing; Decision Support Systems (DSS) which help managers make decisions from various data sources; Executive Support Systems (ESS) which provide executive-level reports; and Group Decision Support Systems (GDSS) which support collaborative group projects through digital tools and resources. Each system type is defined and examples of related systems are provided.
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Syandes Information System Quiz 3
- 2. Transaction Processing System TPS An informationsystem that records the daily routine transactions of the business. ” Serves the operational level of an organization. ”
- 3. Transaction Processing Systemis used to produce reports such as billing, inventory summaries, or student registration. ”
- 4. Systems under TPS Sales orderinformation system ” Market research system ” Purchase order system ”
- 5. Office Automation System Employees perform tasks electronicall y using computers and electronic devices, insteadof manually. ” To serve the knowledge level of an organization. ”
- 6. OAS isused in word processing, databases, voicemail, fax. ”
- 7. Systems under OAS Digital Communicat ion Systems ” Groupware applications ” “ Teleconferencing Systems ”
- 8. Knowledge Work System “ promotesthe creation of new information and knowledge and its dissemination and and integration within the company ” “ knowledge workers hold professional qualification ”
- 9. “ KWS’s usersare technical Staff ”
- 10. Systems under KWS “ Computer-aidedDesign System ” “ Virtual Reality System ” “ Investment Workstations ”
- 11. Decision Support System Focuses onhelping managers to make decisions from semistructured or unstructured information ” A DSS helps solve problems while using external data. ”
- 12. DSS usesinternal information from TPS and MIS and also information from external data sources. ”
- 13. Systems under DSS Sales RegionAnalysis ” Cost Analysis ” Pricing/Profitability Analysis ”
- 14. Executive Support System A softwarethat allows users to transform enterprise data into quickly accessible and executive-level reports. ”
- 15. ESS aregenerally used by executive level managers for quick access to reports such as billing, cost accounting, or scheduling. ”
- 16. Systems under ESS Profit Planning” Sales Trend Forecasting ” Budget Forecasting ”
- 17. Group Decision Support System “supports project collaboration through enhancement of digital communication with various tools and resources ” “ designed to enable a group of participants to work interactively in an electronic environment ”
- 18. “ GDSS isused to support customized projects requiring group work, input to a group and various types of meeting protocols. ”
- 19. Systems under GDSS “ ThinkTank” “ MeetingWorks ”
- 20.